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Residence Inn Phoenix Downtown

Phoenix Area - AZ · United States

132 S Central AveView location

9.2/10Excellent1,001 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood10.0/1010.0
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Phoenix Downtown

Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Stop by the hotel's restaurant, The Bistro, for dinner, or grab snacks at the coffee shop/cafe.

Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Phoenix?

This hotel has 5737 square feet (533 square meters) of space consisting of conference space and meeting rooms. Make yourself at home in one of the 200 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include desks and microwaves, as well as phones with free local calls. Distances are displayed to the nearest 0. 1 mile and kilometer. CityScape - 0. 2 km / 0. 1 mi- Footprint Center - 0. 3 km / 0. 2 mi- Orpheum Theatre - 0.

Read more about this hotelShow less

4 km / 0. 3 mi- Phoenix Symphony Hall - 0. 5 km / 0. 3 mi- Phoenix Convention Center - 0. 6 km / 0. 3 mi- Chase Field - 0. 7 km / 0. 4 mi- Arizona Federal Theatre - 0. 7 km / 0.

4 mi- Herberger Theater Center - 0. 8 km / 0. 5 mi- Civic Space Park - 0. 8 km / 0. 5 mi- Heritage Square - 0. 8 km / 0. 5 mi- Arizona Science Center - 0. 9 km / 0.

5 mi- Arizona State University - Downtown Phoenix - 0. 9 km / 0. 5 mi- Roosevelt Row - 0. 9 km / 0. 6 mi- The Van Buren - 1 km / 0. 6 mi- Children's Museum of Phoenix - 1. 2 km / 0. 8 mi.

The nearest airports are: Phoenix Sky Harbor Intl. Airport (PHX) - 11. 8 km / 7. 3 mi Scottsdale, AZ (SCF) - 32. 7 km / 20. 3 mi Phoenix Deer Valley Airport (DVT) - 32. 4 km / 20. 1 mi Chandler, AZ (CHD-Chandler Municipal) - 41.

5 km / 25. 8 mi Mesa, AZ (MSC-Falcon Field Municipal) - 41. 1 km / 25.

Residence Inn Phoenix Downtown is centrally located in Phoenix, a 3-minute walk from Mortgage Matchup Center and 7 minutes by foot from Phoenix Convention Center. This hotel is 0.4 mi (0.6 km) from Chase Field and 6.9 mi (11.1 km) from Grand Canyon University.

Make yourself at home in one of the 200 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 32-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Phoenix? This hotel has 5737 square feet (533 square meters) of space consisting of conference space and meeting rooms.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Valet parking fee: USD 45 per day (in/out privileges)
    • Pet fee: USD 150.00 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Mortgage Matchup Center 0.3 km / 0.2 mi
Orpheum Theatre 0.4 km / 0.3 mi
Phoenix Symphony Hall 0.5 km / 0.3 mi
Phoenix Convention Center 0.6 km / 0.4 mi
Chase Field 0.7 km / 0.4 mi
Herberger Theater Center 0.8 km / 0.5 mi
Arizona Financial Theatre 0.8 km / 0.5 mi
Heritage Square 0.8 km / 0.5 mi
Arizona Science Center 0.9 km / 0.6 mi
The Van Buren 1 km / 0.6 mi
Saint Mary's Basilica 1.1 km / 0.7 mi
Rosson House Museum 1.1 km / 0.7 mi
Children's Museum of Phoenix 1.2 km / 0.8 mi
Arizona Center 1.4 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2017
  • Total number of rooms: 200
  • Number of floors (main building): 20
  • Studios: 200
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Local and international calls
Show 37 more facilities & services
  • Secure parking
  • Valet parking
  • Room service
  • Laundry service
  • Launderette
  • Multilingual staff
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Concierge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Oven
  • Dining area
  • Clothes dryer
  • Private pool
  • Café
  • Bar
  • Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Printer
  • Business centre
  • Audio-visual equipment rental
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Snacks
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 32 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable8 photos

    Room overview

    Smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom: 10
    • Shower: 20
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Kitchenette
    Show all 23 amenities
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Toiletries
    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Soundproof room
    • Oven: 319

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Phoenix Downtown

    STUDIO KING SIZE BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Bathroom: 10
    • Shower: 20
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Toiletries
    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Soundproof room
    • Oven: 319

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Phoenix Downtown

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Phoenix Downtown

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen Beds • 1 Bedroom • 0 m²STU.H6-2Q
    STUDIO Accessible-Two Queen BedsPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Ironing set
    • Oven
    • Soundproof room
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    Show all 22 amenities
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Phoenix Downtown

    STUDIO Accessible-Two Queen Beds

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Room amenities

    • Ironing set
    • Oven
    • Soundproof room
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Phoenix Downtown

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 40 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Kitchen utensils, plates & cups
    • Bathroom: 10
    • Shower: 20
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    Show all 23 amenities
    • Kitchenette
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Oven: 319
    • Soundproof room
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    • Individually adjustable heating

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Phoenix Downtown

    STUDIO TWO QUEEN BEDS

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Kitchen utensils, plates & cups
    • Bathroom: 10
    • Shower: 20
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Kitchenette
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Oven: 319
    • Soundproof room
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    • Individually adjustable heating

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 BedroomSTU.H6-6
    STUDIO AccessiblePhoto unavailable1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Phoenix Downtown

    STUDIO Accessible

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO MOUNTAIN VIEWSTUDIO • MOUNTAIN VIEWSTU.VN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Phoenix Downtown

    STUDIO MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.VN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 Bedroom • 32 m²STU.H6-KG
    STUDIO Accessible KING SIZE BEDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom: 10
    • Individually adjustable heating
    • Wheelchair-accessible
    • Shower: 20
    • Toiletries
    • Cable TV
    • Dishwasher
    • Housekeeping
    Show all 24 amenities
    • Soundproof room
    • Oven: 319
    • Desk
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Phoenix Downtown

    STUDIO Accessible KING SIZE BED

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Room amenities

    • Bathroom: 10
    • Individually adjustable heating
    • Wheelchair-accessible
    • Shower: 20
    • Toiletries
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Soundproof room
    • Oven: 319
    • Desk
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Phoenix Downtown

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Phoenix Downtown

9.2
Excellent
1,001 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
10.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Savannah
Room was excellent
Friends
10/10
Exceptional
15 Jul 2026
Nelxon
Good breakfast
10/10
Exceptional
14 Jul 2026
Osvaldo
100% recomendado.
Friends
8/10
Excellent
14 Jul 2026
Christian
Need better parking
Friends
8/10
Excellent
13 Jul 2026
Rosa
The room was clean except the bathroom door, it was really dirty
10/10
Exceptional
10 Jul 2026
Jesus
Great hotel and staff allowed us to check in even after late arrival. Clean lobby and very convenient to downtown Phoenix . Will recommend to friends and family. Nice big beds too.
Partner
10/10
Exceptional
05 Jul 2026
Mary
Parking is Valet only. I used the city garage next door. Great location for Chase Field.
Self
8/10
Excellent
03 Jul 2026
Jessica
Everything was great. Wish they switched up the breakfast everyday with more
Variety
Family_with_children
6/10
Pleasant
01 Jul 2026
Beth
Hotel is average. It was almost $300 a night with excellent reviews so I did have high expectations and I would say it’s ok.
Hotel was full but only had 2 of the 3 elevators working. So it would take 7-10 minutes in the morning to get down. I asked for late check out and was quickly told no.
I asked for housekeeping and they said it would be a light refresh. All they did was change out the towels, there was still toothpaste in the sink. Better options for similar price
10/10
Exceptional
28 Jun 2026
antonio
Good
10/10
Exceptional
19 Jun 2026
Ted
Everything for our stay was excellent. The lone exception was a noisy refrigerator.
Partner
10/10
Exceptional
09 Jun 2026
Annie
Great rooms with great amenities, pretty much a full kitchen should you want to cook. The free breakfast was just average. It’s perfect if you are going to anything at Mortgage Matchup.
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
Carolyn
Excellent location for an event at the arena! The room was a good size and the kitchen area was a bonus, stocked with dishes and glasses. Breakfast had a good variety of items and the coffee was very good.
Only complaint was I’d texted prior to arrival that we’d need linens for the sofabed and none were found. It took 2 calls to the front desk to get them.
Otherwise, it’s a very nice hotel and we’d stay here again.
Friends
10/10
Exceptional
09 Jun 2026
Jennifer
Perfect hotel for our trip to diamondbacks game! East walk to stadium! The fully stocked kitchenettes were perfect for bringing extra snacks and food!
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
Shalane
Great location if you’re headed to a game. Room was excellent. Only thing to note, they only have valet parking available.
Self
8/10
Excellent
06 Jun 2026
Michael
Front desk not very helpful, had questions why I was charged $50 for parking yet when booked advertised as $40 Also on the hotel info in rooms shows to be $38 on TV
Front desk did not want to assist and dismissed me with a “thanks for staying”
Friends_and_family Family
10/10
Exceptional
27 May 2026
Deepak
It was a very nice location, as well as the rooms and the morning breakfast. The building is extremely close to the major Phoenix downtown station for the light rail.
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
Aretha
Very nice clean hotel. They were doing construction during our stay but we hardly notice. Great location if you are attending an event at the Mortgage Matchup Center. It right across the street.
Friends
10/10
Exceptional
30 Mar 2026
Lina
Nice rooms. Wish hotels would stop it with the frosted glass or sliding doors that leave an open slot for the bathroom doors. It’s not comfortable to share a room with someone and have figures shadowed while using the toilet or getting into the shower. This hotel otherwise has a nice room that’s comfortable. Only one elevator was functional during our stay.

Good restaurant and clean lobby
8/10
Excellent
26 Mar 2026
Nancy
Location was across the street from restaurants and the Mortgage Matchup Center, great location! Room was clean, and spacious. However, we were there for March break, and only one elevator was working. We were on the 10th floor. It took more than 12 mins for an elevator to come, and when it did, it was full. On many occasions we had to take the stairs, from the 10th floor with luggage was not a great experience. Out of 3 elevators, don’t just have one working! Not acceptable!
Family_with_children
2/10
Poor
20 Mar 2026
Catherine
Ongoing construction elevators don’t work. Homeless people ha
Gout
8/10
Excellent
17 Mar 2026
Princess
Property was under new renovation based on our assumption once we got into our floor. Unfortunately there was no heads up from the property’s website or from the front desk. That would have been helpful rather than exiting the elevator and seeing a scene from
10/10
Exceptional
16 Mar 2026
Tania
I loved the property, it's beautiful and clean. The staff was very friendly as well.
Family
8/10
Excellent
14 Mar 2026
stephanie Joanne
.
10/10
Exceptional
07 Mar 2026
TRACY
Excelkent visut. I went swiming and dined atvseveral restsurants
2/10
Poor
24 Feb 2026
Courtney
Had to cancel right before check due to their broken elevators.
2/10
Poor
22 Feb 2026
Chiffon
The elevator broke down at 11:30 pm the first night due to a pipe. We were awaken by alarms and lights. We walked the stairs all the way until the 20th floor. The next day after inquiring they moved us to the second floor. This has been by far the worst hotel experience. The staff compensated us for the first night however that doesn’t seem to be enough due to having for walk up flights of stairs multiple times a day
Partner
10/10
Exceptional
16 Feb 2026
Kirk
Staff was great
Leisure Partner
10/10
Exceptional
16 Feb 2026
Tina
friendly staff, convenient location, comfortable bed.
Floors in the room were not very clean but otherwise amenities were great
Partner
10/10
Exceptional
07 Feb 2026
Joe
Clean and great food.
10/10
Exceptional
20 Jan 2026
Mehdi
Fantastic
Business Self
10/10
Exceptional
07 Jan 2026
Chau
Room was nice and clean. Breakfast was fresh and has many variety options.
Leisure Family
10/10
Exceptional
28 Dec 2025
Michael
Yes
Leisure Family
8/10
Excellent
26 Dec 2025
Kathryn
Clean rooms, very friendly staff. Breakfast was not great
Leisure Self
8/10
Excellent
20 Dec 2025
Stuart
Great location for NBA game. Clean and spacious room
Leisure Family
10/10
Exceptional
12 Dec 2025
Tracy
Room was great, very good breakfast
10/10
Exceptional
05 Dec 2025
Melissa
Clean rooms and amazing breakfast
10/10
Exceptional
01 Dec 2025
Rory
Clean room, spacious, nice bed and pillows
Leisure Partner
10/10
Exceptional
28 Nov 2025
Celio
Good
Friends_and_family Family
10/10
Exceptional
27 Nov 2025
reyes
friendly staff great location indoor pool 10/10
4/10
Poor
27 Nov 2025
Sharanya
My flight was arriving late ant night and looked like it may be delayed further. I called the hotel earlier in the day to inform them and the person I spoke with assured me they would let the night staff know since check in technically ends at 11pm. I could arrive when I do and there won’t be any issues.

Despite calling the hotel earlier
8/10
Excellent
25 Nov 2025
Laura
All rooms should have sleep sofa
10/10
Exceptional
23 Nov 2025
Aaron
Busy place. Very clean -elevator crowded.
10/10
Exceptional
11 Nov 2025
Ben
Nice clean and quiet room. Staff is friendly and helpful.
10/10
Exceptional
10 Nov 2025
Jeffrey
Clean room, full kitchen and the proximity to the arenas.
Leisure Family
10/10
Exceptional
10 Nov 2025
Jesha
Clean room, staff was helpful.
Only thing is the master switch placement may not a
10/10
Exceptional
02 Nov 2025
Jacquelyn
Yes
8/10
Excellent
12 Oct 2025
Robin
Great location. Nice facilities. Only negative was the continental breakfast not good
Leisure Family_with_children
10/10
Exceptional
12 Oct 2025
Eveline
The room was spotless and the hotel overall was very clean and in grade shape
Friends_and_family Family
10/10
Exceptional
10 Oct 2025
DeShawn
Great location, clean and amazing bar/lounge
Partner
10/10
Exceptional
06 Oct 2025
Mary

Great Stay

Stayed here since we were part of the Arizona Donors and the welcoming and friendly staff made the trip enjoyable. Walking distance to all attractions downtown and to shops. Not far from family either.
Friends_and_family Family
10/10
Exceptional
05 Oct 2025
Laurie
If you’re going to a Mercury game, this place is outstanding! So close! So many dining options! If you like a swanky cocktail, the in house lounge is amazing!
Leisure Friends
10/10
Exceptional
29 Sep 2025
Vanessa
It was a one night stay but the room was clean ton of amenities! We enjoyed the pool, full kitchen in room and easy walk to everything!
Friends_and_family Family
10/10
Exceptional
29 Sep 2025
Carrie
Great location! The front desk was so accommodating & let me have an early check-in. Little Rituals was an added treat!
Partner
10/10
Exceptional
25 Sep 2025
Ashley
Great stay
Self
6/10
Pleasant
22 Sep 2025
Katie
Rented a room with a king-size bed and sofa sleeper for my family of 4, went up to our room, and there was a king-size bed, but nothing else. Called the front desk, put on hold, and never picked back up. Went down to the front desk, got in the long line, changed our room, went up to the new room, no bedding on the sleeper sofa or anywhere in the room. No onsite parking, either you pay for Valet or use a parking garage that is separate from the hotel. The bathroom was nice, but the sliding frosted glass door will wake you up with the bright light if someone else uses it at night.
Friends_and_family Family
2/10
Poor
13 Sep 2025
Nicole
PLEASE READ! I would advise all that book this property to think twice. I had booked this property through Expedia upon check-in. They confirmed my check-in and took my credit card for what I thought would be incidentals / security deposit as is protocol, and ended up charging me again for the room. I had noticed the charge on my credit card with an alert, but again I was just assuming that this was for incidentals/security deposit which I assumed would clear in a few days. I would like to again stress that I paid for full for this room two weeks prior. I am trying to work with my credit card company to dispute this fraud as they had given no indication that they were taking the credit card for other than incidentals/ room deposit. I am writing this review in hopes that I could save somebody else from losing out on over $500 because both Expedia, as well as the property are placing the blame on the other party and refusing to give me a refund. There are plenty of beautiful properties in downtown Phoenix that I could recommend that you pick instead of the Residence Inn.
10/10
Exceptional
11 Sep 2025
Katie
Excellent room and customer service
Leisure Family
10/10
Exceptional
08 Sep 2025
Lucinda
Staff was very friendly at check in. Room was very nice and had plenty of space. Location is great if you’re going to Footprint Center or Chase Field. Close to restaurants and bars and even a grocery store. Parking fee is a bit high, but the valet is convenient.
Leisure Partner
10/10
Exceptional
08 Sep 2025
Dalila
Clean room, nice layout, valet was good
Leisure Family_with_children
8/10
Excellent
01 Sep 2025
Marlene
It was a great location for a concert. The room was run down. The office chair was completely falling apart and the remote to the TV was cracked and broken. The wood in the bathroom was dirty and looked like it had never been wiped down. Dusty and showing drips of fluids. Will not stay again. Free breakfast was not available although it said we would have that in our reservations.
Leisure Partner
8/10
Excellent
23 Aug 2025
mutaz
Good location and views
8/10
Excellent
19 Aug 2025
Stephanie

Don’t forget anything when you leave!

Hotel is very nice, room was great, and perfect location for attending a concert at Arizona Financial. Front desk clerk never acknowledged me at check in, even thought the reservation was in my name- seemed a bit chauvinistic! My husband left his ENTIRE bathroom bag in the room- when we called to report it they said nothing was found in the room. It was left in the room next to the sink, not in our bags or our car. Wow!
Partner
10/10
Exceptional
18 Aug 2025
Kim
The pool was great and the whole building was quiet. I was amazed on how quiet. Every employee was so helpful to us. This was our first time to Phoenix and we will be back.
Leisure Family_with_children
10/10
Exceptional
10 Aug 2025
FUGICA
Love the convenience of the location. Alot to do and a lot of different options for food
10/10
Exceptional
06 Aug 2025
Elias
The hotel was clean, friendly and very close to everywhere in downtown area. The staff was professional.
Leisure Friends
8/10
Excellent
04 Aug 2025
Jared

Great Location

Hotel is in a great location for attending events and going to the downtown area. Rooms are nice and clean. Hotel staff is very nice. Only thing that was lacking was breakfast. We stayed 3 nights and every morning tried going even earlier and it was always empty for most the hot food. They also did not rotate options for hot food. Hotel stay is 5/5 with the rating losing one star due to the 1/5 breakfast
Partner
8/10
Excellent
03 Aug 2025
gary
Great spot for our purpose of the trip.

Didn’t get any housekeeping during the 3 day stay, probably our own complaint
Leisure Partner
10/10
Exceptional
03 Aug 2025
James
The layout of the room was excellent
Business Partner
10/10
Exceptional
03 Aug 2025
Sherri
I had a great stay! The room was clean! The staff was wonderful! So kind and friendly! I literally walked across the street to my venue for a concert! I was on the 15th floor and had an awesome view!
Leisure Self
10/10
Exceptional
01 Aug 2025
Barbara

Restful

The inside of the hotel was visually appealing. It was clean, organized and well lit. Our room was clean and comfortable.
Friends_and_family Family
10/10
Exceptional
25 Jul 2025
Lizzette
close to our destination
8/10
Excellent
24 Jul 2025
Diane
Nice walking distance to Chase Field.
Partner
10/10
Exceptional
21 Jul 2025
Theressa
The property was very nice, however I think something happened with the air conditioning because the gym and other areas were closed.
Business_and_leisure Family
10/10
Exceptional
19 Jul 2025
James Michael and Jennifer
The closeness to the ballpark. Ample lounge room for visiting after the game. Breakfast buffet! Thank you
Leisure Family
10/10
Exceptional
18 Jul 2025
Wally
Lots of space, clean and comfortable!
Leisure Partner
10/10
Exceptional
17 Jul 2025
Detaisa
Great. Very Clean. Staff Was Friendly. Our Flight Was Early So Let Us Check In Early
Leisure Partner
10/10
Exceptional
15 Jul 2025
Verified traveler
Amazing!
10/10
Exceptional
14 Jul 2025
Celiben
Great location! Rooms and lobby very clean.
Leisure Family
10/10
Exceptional
13 Jul 2025
Carmi
What a wonderful place to stay. The room was clean, spacious and had great amenities. Very quiet.
Leisure Friends
10/10
Exceptional
12 Jul 2025
WINNIE
Attendant at check in was super courteous.
Leisure Friends
10/10
Exceptional
06 Jul 2025
Verified traveler

Family vacation

Wonderful place to stay. Everything was very nice.
Friends_and_family Family
10/10
Exceptional
05 Jul 2025
Chad
Great hotel very clean and quiet.
Leisure Family_with_children
10/10
Exceptional
05 Jul 2025
Troy

Quick Stay

Went for a baseball game. Great location.
Partner
6/10
Pleasant
26 Jun 2025
Samuel
The rooms at this hotel are decent in size and overall not too bad. The A/C was a constant issue for us. It would turn off constantly and revert back to its original settings. Made for some hot nights. The breakfast buffet was just okay as well. To have it included was nice but not a lot of variety. The main issue I had with this hotel was it was in an area that tons of homeless congregate. The staff have no security and there was constant issues with them. On one evening, we had an elderly gentleman that was accosted and left bloody and battered throughout our lobby and in front of the hotel. Throughout our stay, we had a step in his blood because they decided not to clean it off the sidewalk. We also had a drunk 20 something year old hitting on 13 year old girls, including mine that was there for a volleyball tournament. The dads had to remove him from the property. This should be the hotels job. So if you are okay with no security, and a rough area then give this place a try.
Leisure Family
10/10
Exceptional
20 Jun 2025
Blanca Estela
Enjoyed Downtown Phoenix and their Restaurant selections as I walked around the city
Friends_and_family Family
10/10
Exceptional
10 Jun 2025
Patricia ann
The staff here was extremely helpful and excellent!! Our luggage got lost and they was great giving us hygiene supplies till our luggage came the next day. Very nice people! Would definitely stay here again.
Leisure Family
10/10
Exceptional
01 Jun 2025
Nick
Nice place
8/10
Excellent
01 Jun 2025
LaTonja
It was great up until the last few days. The “ Littlr Rituals” bar cocktail lounge was awesome. The food, drinks and service was great.

The hotel stay was great except for my last two days. We had 2 rooms and one of the rooms, mine didn’t get cleaned. I had to insure with housekeeping and front desk twice. Finally, at 5pm at night they brought us linen and towels after I asked twice.
Then on our lady day there wasn’t any hot water. No notice of thisxeent out.
Business
10/10
Exceptional
31 May 2025
Chloe
The suite was very nice especially for the price I was definitely not expecting such a large room. The breakfast wasn’t that tasty but it’s included and the hotel assigns the floors to different areas for breakfast so the entire hotel isn’t in one congested area. I really appreciated the vibe of the breakfast dining. The pool is kinda small but it was clean and the kiddos enjoyed it regardless. I would highly recommend.
Leisure
4/10
Poor
30 May 2025
Ashley
It was nice however, AC didn’t stay at temperature we set it at we didn’t get the king bed we paid for over all won’t be returning
Friends_and_family Family
10/10
Exceptional
20 May 2025
Amya
it was very nice
10/10
Exceptional
15 May 2025
Brenna
I liked how this property was close by to a lot of food options downtown.
Leisure Partner
10/10
Exceptional
11 May 2025
Delilah
Hotel was very nice and clean. Staff was really nice as well as the valet service.
Leisure Family
8/10
Excellent
10 May 2025
Esther
Great location to see the baseball gamea
Leisure Family_with_children
10/10
Exceptional
07 May 2025
Annamae

Stars

Have stayed at this hotel before. Have always enjoyed it. Its close proximity to sporting events and restaurants makes it perfect for a stay. Valet parking is a major plu
Partner
8/10
Excellent
01 May 2025
Sabrina
Parking is expensive. The room was comfortable but I would have liked the bathroom sink and mirror to be in its separate area with the rest of the bathroom.
Leisure Family
10/10
Exceptional
30 Apr 2025
Alycia
Perfect downtown location—close to everything! The hotel was beautiful, spotless, and the free breakfast was a great bonus. I’ll definitely stay here again.
Business Partner
6/10
Pleasant
29 Apr 2025
Bonnie

Inconvenience

Our room wasn't available when we checked in at 4pm. We agreed to accept another room. We were told we would be given points for their inconvenience. Haven't received them yet. Water in bathroom was either way too hot or too cold.
Friends_and_family Family
10/10
Exceptional
28 Apr 2025
Kenneth
Nice place
Partner

Location & surroundings

Residence Inn Phoenix Downtown
132 S Central Ave, Phoenix, United States

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Residence Inn Phoenix Downtown

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