Name: Cambria Hotel Downtown Phoenix Convention Center
Address: 222 E Portland St, Phoenix Area, 85004, US

10/10

Exceptional

01 Jun 2026

Jorae

great hotel and kind staff!! wish they had a pool but otherwise definitely recommend. heart of downtown and super convenient to everything

Friends

10/10

Exceptional

27 May 2026

ingrid

Very clean place , I will definitely be staying here again 😊

Partner

10/10

Exceptional

26 May 2026

Roseanne

Great hotel with fun atmosphere!

Family

10/10

Exceptional

25 May 2026

Cheyenne

Room was clean staff was nice

Partner

8/10

Excellent

22 May 2026

Tin Yan

I was surprised that there was no free bottled water in our room. The refill water from the machine did not taste great.
Also the sound proofing from the windows wasn’t great. Music was playing really loud from the restaurants outside and it could be heard clearly in my room and it was playing till around 1am.
The decor and interior style of the hotel is great.

Self

10/10

Exceptional

21 May 2026

Rick

Amazing, fav spot to travel for work 😍, Great Staff, Great Quality Hotel, Great location.

Business

4/10

Poor

09 May 2026

Lisa

I had never stayed here before. It seemed the norm that the streaming services, phone and hot water in my shower were not working. Staff was one extreme of helpful or the other, not. Would urge caution. Location is not enough.

Business

6/10

Pleasant

05 May 2026

Crystal

The rooms while clean were very small. Besides the two queen beds, the only other area to sit was one chair by the window and a chair at the desk. There are no fans in the bathroom. There was no microwave. It had an iron, an ironing board, a hairdryer, a small fridge, and a small coffee maker. There is also no parking that is free that the hotel owns. You must park on the street which can be hard to find or even several blocks away. Valet parking cost $41 per day, which is insane. Last but not least there is a rooftop bar that acts like a club and Fridays and Saturdays. You can hear the base thumping until 2 AM.

Friends

4/10

Poor

05 May 2026

Devon

The hotel was clean and bed was comfortable, but overall this was a terrible stay.
The king room I booked was downgraded to 2 queens. The AC in the room is LOUD. There was no hot water in the shower. There’s no soap dish so it just sits on the counter. The rooftop bar isn’t associated with the hotel so you can’t get a glass of wine to take to your room. The restaurant downstairs is terrible. The valet- which just parks in an open lot across the street for $41 a night- is too busy chit chatting to pay attention to calls for your car.

Business Self

10/10

Exceptional

05 May 2026

Joshua

Rooftop bar is cool at night!

Partner

10/10

Exceptional

02 May 2026

Valerie

Wonderful, wonderful hotel, very centrally located to restaurants bars and convention center..

10/10

Exceptional

26 Apr 2026

Nicholas

I had no problems I’d definitely stay there again only downside was parking

Partner

8/10

Excellent

14 Apr 2026

Cheryl

There is no on-site parking. They had valet parking starting at $41 per day. The valets were friendly & helpful. Breakfast was not included, the breakfast restaurant at the hotel was not highly rated, so we didn't eat there. Maid service was suggested to request a day prior although you could pick things up at the front desk including more coffee pods which were good.

Partner

10/10

Exceptional

13 Apr 2026

ANGEL

Awesome place in a great location! Cool chill vibes and the rooftop has great views. I saw a few complaints about the noise from the roof, but it wasn’t bad at all. The food up there was great too. This was my third time staying and I will definitely be back again!

Self

10/10

Exceptional

12 Apr 2026

Gilbert

The breakfast was great, rooms were nice and clean.

10/10

Exceptional

12 Apr 2026

DEEPESH

Good

10/10

Exceptional

12 Apr 2026

Chaddra

This is our second time staying here. The rooms are clean. The bar/lounge upstairs is good as well. Definitely worth the stay.

10/10

Exceptional

11 Apr 2026

Brandon

Everything was great! Gym AC should be more accessible but other than that staff, cleanliness, and restaurants were great!

Friends

4/10

Poor

06 Apr 2026

Lisa

The sheets were old and worn , the towels too few and mismatched. The rooms smelled

Friends

8/10

Excellent

02 Apr 2026

Aeleeny

I enjoyed my stay overall. The room was clean, and the bed and pillows were very comfortable. The location is also very convenient you can walk to nearby bars and restaurants, and it’s close to the airport.

However, my experience at the front desk was disappointing. The agent was not welcoming or friendly at all. Her attitude made me feel like I was bothering her, and she openly mentioned to a coworker that she was ready to go home, which felt unprofessional and inappropriate in front of a guest.

Customer service is a key part of the guest experience, and this interaction did not reflect that. Because of this, I am giving 4 stars instead of 5. I hope management addresses this, as the rest of the stay was otherwise very good, and the hotel has great potential.

Partner

10/10

Exceptional

01 Apr 2026

Judith

Clean room. Friendly staff.

Partner

10/10

Exceptional

01 Apr 2026

Taryn

Staff was excellent. Room was alright.

Self

10/10

Exceptional

30 Mar 2026

Juliana

The view from the rooftop bar was stunning!

Self

10/10

Exceptional

30 Mar 2026

Kristin

Loved the Cambria Phoenix downtown hotel. It was very clean, quiet, modern & very comfortable. Our room had a view of the city and we really enjoyed all the neighborhood restaurants, bars and shops nearby. We had a fantastic meal at Industry Standard and watched the women’s March Madness basketball tournament at the Pedal House Brewery rooftop bar, which also had good live music. The neighborhood is lively & thriving. We really enjoyed the fun art, shows & small hangout areas at The Pemberton, and we experienced the Diablo rooftop bar at the hotel which is great at night & has a 360 view of downtown Phoenix. The valet parking was expensive at $49.33 for the night with taxes & fees (& before tip…) but we didn’t purchase any meals at the hotel & the neighborhood is very walkable, so we justified it in that respect. We would definitely stay there again.

Partner

10/10

Exceptional

30 Mar 2026

Katherine

Clean, great front desk staff when we ran into an unexpected problem

Family_with_children

10/10

Exceptional

28 Mar 2026

Kamonte

Front desk was the best with requests, halls and rooms spotless and free parking in the busy city was 10/10

8/10

Excellent

27 Mar 2026

Jessica

The hotel is excellent, the location is great. I chose it or the price but had to pay extra $100 for parking. So the savings didn't really pan out but other than that, a comfortable stay, the location is close to lots of good place to eat, hang out. I was at a conference downtown which was walking distance.

Business

6/10

Pleasant

25 Mar 2026

Douglas

Basic Clean room and Staff Helpful

Self

2/10

Poor

24 Mar 2026

Herbert

I paid for a room in Phoenix and soon learned there was no Air Condition. Expedia did nothing to resolve the issue. Getting Expedia customer service is like finding a needle in a haystack. Additionally Cambria did nothing to address the issue and to date have not responded.

Self

10/10

Exceptional

22 Mar 2026

Josh

Great location. Lots of places walkable. Parking not ideal but we got lucky and found on street parking a few blocks away for free otherwise it’s expensive. If you’re on 6th floor the Diablo rooftop can’t get loud at night. Last thing.. it was branded as inkwell rather than Cambria

8/10

Excellent

21 Mar 2026

Latasha

The hotel and grounds were clean. The room was very neat and clean. But, we only had one wash cloth for 2 guests. The phone on the stand blinked all night causing a bit of a disturbance to our sleep.
In addition, there was alot of early morning loudness just after 6am inside the hotel with doors slamming and it sounded like the guests in the room above us were rolling something across the floors or continuously dropping something very early. These reasons caused us to check out before 9am.

8/10

Excellent

21 Mar 2026

Stacy

It was nice, in the middle of a name change transition so we felt the transition

10/10

Exceptional

20 Mar 2026

Kiera

This property was simply beautiful, from the kind staff, to the beautiful comfortable room and even the surrounding area. Simply peaceful and I felt more than at home. Arizona is beautiful and the Cambria Hotel makes it even more enjoyable. Will most definitely be staying here again when I visit the Phoenix area.

Partner

8/10

Excellent

19 Mar 2026

Lourdes

The front desk was very rude and there is no parking. The towel smell so much like beach.

Family

10/10

Exceptional

19 Mar 2026

Macen

I wouldn't mind staying there again.

Self

4/10

Poor

19 Mar 2026

Chipper

No one explained food options when I checked in, so I dined outside of the hotel.

10/10

Exceptional

18 Mar 2026

Isabel

The staff was great, the hotel was clean, and in such a convenient location. Everything is walking distance. Beautiful hotel, and very accommodating. 10/10! If I find myself in Phoenix again I will most likely stay here again.

Self

6/10

Pleasant

18 Mar 2026

JoEllen

The staff was friendly and the rooms were clean. The bed was also comfortable. The rooftop restaurant and bar was just okay; the colored lights attracted an army of bugs which was pretty unsanitary when you’re trying to eat. The nacho appetizer had stale chips and were overpriced. Our first night another guest attempted to “burn sage” in their room, which set off an alarm and filled the hallway with smoke.

Partner

10/10

Exceptional

18 Mar 2026

Catherine

We arrived quite late at night and the staff was very accommodating. We enjoyed our stay.

Family_with_children

4/10

Poor

15 Mar 2026

Timothy

There’s no pool. The site says there is one. Was the only reason we chose the hotel

Partner

10/10

Exceptional

11 Mar 2026

Laura

Clean room | friendly Staff | restaurants nearby |

Family

4/10

Poor

09 Mar 2026

Jose

Our room didn’t have Air conditioning. They gave us a portable AC that would shoot cold air in the front and hot air through the back. It wasn’t that hot in phoenix this weekend but I can’t imagine this same set up in the middle of the summer in phoenix!! We paid $1200 plus for two nights and couldn’t even get a room with real air conditioning. Overall hotel is nice. Staff is nice. Last note. Hotel has no pool.

Family_with_children

10/10

Exceptional

05 Mar 2026

Rachonda

Cambria Downtown Phoenix was nice and cozy.The only downside is the parking unfortunately.We rented a car while in the area all weekend so that was a bit of a hassle.There is street parking all around the hotel, so we lucked up several times snd did valet one day.The neighborhood was safe and walkable.We will stay here when we visit Phoenix in the future!

Partner

10/10

Exceptional

04 Mar 2026

Sheri

I recently stayed at Cambria Hotel, and overall, it was a very pleasant experience. From the moment I arrived, the staff was welcoming, professional, and quick to assist with check-in. The lobby had a modern, stylish design that immediately made the hotel feel upscale yet comfortable.
The room was clean, spacious, and thoughtfully laid out. The bed was extremely comfortable, and I appreciated the contemporary décor and quality furnishings. Amenities like the large TV, reliable Wi-Fi, and well-lit workspace made the stay both relaxing and productive. The bathroom was spotless and featured a great shower with good water pressure.
One of the highlights was the on-site dining area, which offered a solid breakfast selection and convenient options for dinner. The fitness center was also well-maintained and had everything needed for a good workout.

Friends

10/10

Exceptional

04 Mar 2026

Ronika

Clean property with an awesome staff. Very conveniently located downtown. Lots of nearby food options. Great rooftop. I would definitely stay here again.

Friends_and_family Family

2/10

Poor

27 Feb 2026

Dolores

On-line the hotel looked so cute and had a cute rooftop. When we arrived there was a tacky sign over the hotel name so obviously the name had changed. The rooftop that used to be called \"The Rooftop\" was now named El Diablo and was not serene as shown online but a very party atmosphere. We were checked for weapons as we entered the area also. Our room was was ok but the pillows stunk. This was not at all the vibe that was depicted online and we were so disgusted by it that we left early and had to go and pay for another hotel. If you are looking for somewhere cute and relaxing, as we were this is NOT it.

Partner

10/10

Exceptional

23 Feb 2026

Rachelle

A/C never worked, first night there was hot water. Day 2/3 nothing, let it run for the longest time and never got hot. Went upstairs just to see the views and was told couldn’t pass withOUT ID. I was in sweats, my mom and I. We’re not in the club scene anymore, haven’t been in years and they wouldn’t let us just take a look and a quick picture. Front desk was nice, accommodating…but I think the crowd of people that were always around at night was too young for my liking.

10/10

Exceptional

22 Feb 2026

Rick

Room and Experience was all amazing!

Self

10/10

Exceptional

22 Feb 2026

Soledad

Clean, kind employees, nice rooftop bar

Friends

10/10

Exceptional

21 Feb 2026

David

Staff was great. Room was nice.

Partner

8/10

Excellent

18 Feb 2026

A'Laisia

The room was clean, beds were comfortable and staff were friendly

10/10

Exceptional

18 Feb 2026

Mario

Clean room, the floor we were on smelled amazing everyday.

Partner

8/10

Excellent

17 Feb 2026

Victor

My room was clean. My bed was comfortable. The staff was very friendly. I enjoyed having the different flavored waters in the lobby during my stay. I also enjoyed the different art throughout the hotel and lobby.

Self

10/10

Exceptional

17 Feb 2026

Alvira

Amenities

8/10

Excellent

09 Feb 2026

Cassandra

Stylish hotel and good location close to the metro.

Leisure Self

10/10

Exceptional

08 Feb 2026

Alize

Very friendly staff nice and clean room. The rooftop was a plus

Leisure Partner

10/10

Exceptional

07 Feb 2026

Dennis

Yes

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

Miranda

Everything was great

8/10

Excellent

02 Feb 2026

Carolyn

Clean room, comfy bed and attentive staff

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

Grant

Good location, nice rooms. Would stay here again

Leisure Self

8/10

Excellent

31 Jan 2026

Carly

It was nice, but the rooftop bar is so loud and goes until 2:00AM

10/10

Exceptional

29 Jan 2026

Dawn

This was a great hotel. It was modern, clean and in a great location.

Business_and_leisure Self

10/10

Exceptional

27 Jan 2026

Rigoberto

Great area to stay

10/10

Exceptional

27 Jan 2026

Alfonso

Nice place!!

Leisure Partner

10/10

Exceptional

25 Jan 2026

Jennifer

The room was clean and the staff were great! Would definitely stay here again!

Leisure Friends

10/10

Exceptional

24 Jan 2026

Janille

Great

10/10

Exceptional

21 Jan 2026

Hal

Great experience all around. Best customer service I’ve had in a long time.

Partner

10/10

Exceptional

20 Jan 2026

Julie

Clean rooms, nice little gym and great cocktails at the roof bar!

Business

6/10

Pleasant

19 Jan 2026

Kristin

The room was fine. The staff kind. The bathroom nice and big. However it was a bummer there was no microwave in the room as the fridge was either a freezer or not working. there was no in-between. The rooftop bar was a bummer. Actually, not owned by the hotel but separate. Probably the worst cocktail I've ever had.... to the tune of $25 in a plastic cup.

Business Partner

10/10

Exceptional

13 Jan 2026

Phil

Room was clean, needed more towels but was able to get that from staff quickly. Free parking around the hotel but can be difficult to find at times. Valet price a little high.

Friends_and_family Friends

10/10

Exceptional

12 Jan 2026

Nathan

My room was clean, although the water from the basin took a while to get warm , but other than that the staff, front desk, the lovely lady in the restaurant in the morning was fantastic. I appreciate her. Ill definitely be back to see you all again. 😊

Friends_and_family Family

8/10

Excellent

09 Jan 2026

Elizabeth

Friendly staff, nice little restaurant on site. Only downside was no onsite parking only street parking (residential neighborhood) and sometimes had to walk 2-3blocks. They do have valet service and there is a paid parking lot down the alley.

Leisure Family

8/10

Excellent

04 Jan 2026

Marilyn

Clean room, comfy bed and great location

Business Self

10/10

Exceptional

03 Jan 2026

Jelisa

Perfect stay! Friendly and attentive front desk staff who went above and beyond. As a solo traveler, I felt very safe. The location is ideal for art lovers and exploring downtown, which is absolutely beautiful.

Leisure Self

10/10

Exceptional

02 Jan 2026

Cynthia

I was told by the check-in staff I did not have vouchers for breakfast. Now, I'm being told I was to have vouchers for breakfast? Breakfast was $35 for two persons. Refills on coffee was $2.00. Pepper shaker, you need finer pepper. I had to open the bottom of the shaker to get the pepper out. Such a small detail, but a detail to take notice.

The room was great, spacious, clean, updated, quiet. Staff were attentive, except for the breakfast vouchers.

I would go back, but next time to ensure receiving the vouchers.

Leisure Family

10/10

Exceptional

29 Dec 2025

Gabriella

Everything was very clean and quiet. Staff was kind while checking in. It was close to all our sporting events so we will definitely be staying there again.

Leisure Family

10/10

Exceptional

27 Dec 2025

Rosi

Everyone was super friendly. The food and drinks were delicious and came out fast and hot. Room was clean and beds were comfy

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Auf

Room was clean and nicely decorated with as nice street view.

Leisure Family

10/10

Exceptional

26 Dec 2025

Sarahí

…

6/10

Pleasant

26 Dec 2025

Saket

Rooms are good. Breakfast options is misleading and false.

Leisure Family_with_children

10/10

Exceptional

26 Dec 2025

Anne

After asking to change rooms due to a hot water issue, Wendy at the front desk was efficient, compassionate and flexible about changing our room immediately. Martha was also super chill & kind serving breakfast each morning. The valet staff also were super friendly and cool. The night shift front desk lady ALSO was super cool and accommodating; one morning I watched her store about 12 bags for different people at, like, 4am and she did it all with a smile.

Again, SUCH great staff!

10/10

Exceptional

24 Dec 2025

Christopher

Great hotel. Awesome location.

Leisure Self

10/10

Exceptional

23 Dec 2025

Bonet

Stayed at this hotel for one night and thoroughly enjoyed my experience. The staff was friendly and helpful the location was perfect. I was able to easily support multiple local businesses just by taking a short walk around the block. Special shout out to the hotel staff and Chad the bartender at Breakfast B… for taking care of us. I’m already planning my next trip from Vegas.

Leisure Family

6/10

Pleasant

22 Dec 2025

Heather

Kind staff, but otherwise the property did not

10/10

Exceptional

22 Dec 2025

Christopher

Excellent location, Loved the view from my room. Smart TV was fantastic

Self

6/10

Pleasant

21 Dec 2025

Kellie

Where to begin...

Staff, maintenance, valet service were ALL wonderful to deal with!!! And yes, we had to deal, as there were a couple of issues with our room: bathroom mirror light was down to 1 bulb (VERY different from the photos), the bathroom door was off its track and wouldn't close properly, and then there was no hot water that night... none... and that was the final straw. They were quick to accommodate, apologetic and kind, and changed our room that very night (tho the noise from the live band til 2:00am is utterly unavoidable, no matter how low a floor you choose).

As for the downstairs restaurant: FABULOUS food and service. (Note, however, there is NOT a free breakfast!) The valet service? Professional and friendly... but insanely expensive. The rooftop bar/restaurant? What a disappointment. They sat us down in an odd spot, gave us a couple waters, then we never saw them again. ZERO service. We upped and left... and discovered the downstairs restaurant with VERY friendly staff and yummy fare!! Kudos to this crew!

All in all, we appreciated those who were truly friendly; but the hotel is way overpriced for its inconsistencies, the parking fees, no \"common area coffee,\" not even a drink coupon to ease the price pains. I would not return or recommend staying here.

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Charise

Clean room, nice staff, food was great, easy parking. I will be back

Business_and_leisure Partner

10/10

Exceptional

17 Dec 2025

Karene

Beautiful and clean

10/10

Exceptional

16 Dec 2025

Andrew

Staff is so very friendly and helpful

Leisure Partner

10/10

Exceptional

15 Dec 2025

Amy

The cutest little place. Staff was very helpful. It’s close to the hospital we were going to daily, that helped.
Well kept.
If there was a negative at all, I would say that at night there were quite a few valet staff talking and laughing. Which, wouldn’t be a problem if the windows were better insulated. You can hear everything and it honestly sounds like they were right there with us.
Overall, it’s a great little place & we will stay again

Leisure Partner

8/10

Excellent

13 Dec 2025

Gilad

No cleaning or refilling coffee need to ask

Business Self

10/10

Exceptional

12 Dec 2025

Brandi

Clean room, helpful staff!

8/10

Excellent

09 Dec 2025

Kelkiyana

Very nice hotel near downtown Phoenix. Staff were very friendly & the room was clean & comfortable. The only downside is the parking situation. There is paid valet but we opted for finding free parking about a block and a half away which was an inconvenience. We also tried going to the rooftop bar where it was advertised was open until midnight but when we got up there they wouldn’t let us in after last call even though we just wanted to see the view.

Leisure Partner

10/10

Exceptional

08 Dec 2025

Luis

Good

Business

10/10

Exceptional

07 Dec 2025

Nodiel

Nice place ,clean

Leisure Partner

10/10

Exceptional

04 Dec 2025

Sophia

Property was clean, staff were friendly.

Business

10/10

Exceptional

03 Dec 2025

Evelyn

Clean room!

10/10

Exceptional

30 Nov 2025

Marilyn

Everything was fantastic…always is!

10/10

Exceptional

30 Nov 2025

Pamela

The property was beautiful. The rooms were clean. The front desk was polite and professional. The hotel is walking distance. It’s a different popular bars and restaurants are definitely will be staying there again.

10/10

Exceptional

29 Nov 2025

chad

Great experience

Friends_and_family Friends