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SpringHill Suites Phoenix Downtown

Phoenix Area - AZ · United States

802 E Van Buren StView location

9.2/10Excellent1,096 Reviews
Cleanliness9.2/109.2
Service9.6/109.6
Comfort9.2/109.2
Condition9.0/109.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SpringHill Suites Phoenix Downtown

Enjoy recreational amenities at this Phoenix hotel, including an outdoor pool, spa tub, and 24-hour fitness center. Start your day with a complimentary continental breakfast and stay connected with complimentary wired and wireless internet access. The hotel also offers a business center and complimentary newspapers in the lobby.

For events, there's 495 square feet of conference space. Free self-parking is available onsite. Each of the 121 guest rooms features a refrigerator, microwave, twin sofa bed, and premium bedding. Smart TVs with cable programming and private bathrooms with shower/tub combinations, complimentary toiletries, and hair dryers are also included.

Nearby attractions include Heritage Square, the Children's Museum of Phoenix, and the Phoenix Convention Center. The closest airport is Phoenix Sky Harbor International Airport (PHX).

Read more about this hotelShow less

Located in Phoenix (Downtown Phoenix), Springhill Suites By Marriott Phoenix Downtown is within a 15-minute walk of Phoenix Convention Center and Chase Field. This hotel is 0.8 mi (1.2 km) from Mortgage Matchup Center and 7.1 mi (11.4 km) from Grand Canyon University.

Make yourself at home in one of the 121 guestrooms featuring refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with twin sofa beds. Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available on request).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No alcohol served onsite LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Alcohol is not served at this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 10:00 PM to 6:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    21
  • Optional fees
    • Uncovered extended parking fee: USD 25 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Heritage Square 0.3 km / 0.2 mi
Children's Museum of Phoenix 0.3 km / 0.2 mi
Saint Mary's Basilica 0.5 km / 0.3 mi
Phoenix Convention Center 0.6 km / 0.3 mi
Arizona Science Center 0.7 km / 0.4 mi
Herberger Theater Center 0.8 km / 0.5 mi
Arizona Center 0.9 km / 0.6 mi
Chase Field 1 km / 0.6 mi
Phoenix Symphony Hall 1 km / 0.6 mi
Mortgage Matchup Center 1.2 km / 0.8 mi
Orpheum Theatre 1.4 km / 0.9 mi
The Van Buren 1.5 km / 0.9 mi
Margaret T. Hance Park 1.6 km / 1 mi
Arizona Financial Theatre 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2000
  • Year of most recent renovation: 2005
  • Total number of rooms: 121
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
Show 34 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Babysitting service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • ShopExtra charge
  • GardenExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Poolside snack barExtra charge
  • Conference room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Hot tubExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    SpringHill Suites Phoenix Downtown

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 Bedroom • 39 m²STU.H6-KG
    STUDIO Accessible KING SIZE BEDPhoto unavailable8 photos

    SpringHill Suites Phoenix Downtown

    STUDIO Accessible KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Room amenities

    • Safe
    • Cable TV
    • Bathrobes
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Minibar
    • Kitchen
    • TV
    • Hairdryer
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 39 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable12 photos

    SpringHill Suites Phoenix Downtown

    STUDIO TWO QUEEN BEDS

    Room photos

    12 photos

    Room overview

    Smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Ironing set
    • Desk
    • Bathrobes
    • Cable TV
    • Wake-up service
    • Wi-fi
    • Safe
    • Centrally regulated air conditioning
    • Toiletries
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Minibar
    • Kitchen
    • Kitchenette
    • TV
    • Hairdryer
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    SpringHill Suites Phoenix Downtown

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    SpringHill Suites Phoenix Downtown

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    SpringHill Suites Phoenix Downtown

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    SpringHill Suites Phoenix Downtown

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    SpringHill Suites Phoenix Downtown

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    SpringHill Suites Phoenix Downtown

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    SpringHill Suites Phoenix Downtown

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2

    Photos are not available for this room type.

    SpringHill Suites Phoenix Downtown

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    SpringHill Suites Phoenix Downtown

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    SpringHill Suites Phoenix Downtown

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    SpringHill Suites Phoenix Downtown

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 39 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable12 photos

    SpringHill Suites Phoenix Downtown

    STUDIO KING SIZE BED

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Cable TV
    • Bathrobes
    • Desk
    • Toiletries
    • Bathroom
    • Hairdryer
    • TV
    • Kitchen
    • Minibar
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Wi-fi
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    SpringHill Suites Phoenix Downtown

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SpringHill Suites Phoenix Downtown

9.2
Excellent
1,096 Reviews
Cleanliness
9.2 /10
Service
9.6 /10
Comfort
9.2 /10
Condition
9.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
24 Jul 2026
Chad
Na
8/10
Excellent
22 Jul 2026
ron l
They were clean and the breakfast area was well maintained, the pool seemed dirty most of the time and the hot tub was out of order for the whole week I was there. The shuttle was nice, the female drivers were polite and friendly, but the one male driver was cold and unfriendly, but he did get me from point A to point B. The front desk was always helpful when I asked.
10/10
Exceptional
21 Jul 2026
Prisma
Great stay. Spacious room
Family
10/10
Exceptional
21 Jul 2026
Narciso
Great location. Shuttle service is great.
Friends_and_family Friends
8/10
Excellent
21 Jul 2026
Dennis
Clean and walkable to ballpark. Not a lot of options around the hotel for food and drink
Friends_and_family Family
10/10
Exceptional
20 Jul 2026
Kelly
Great place to stay. Shuttle very helpful.
Family_with_children
10/10
Exceptional
20 Jul 2026
Kenneth
The staff was very helpful and friendly!
The room was clean and laid out nicely.

Overall, we had a pleasant stay
Family
8/10
Excellent
17 Jul 2026
Roberto
Checked in late at night when we were finally getting into bed our sheets were dirty and full of hair. Sketchy Security guard brought up more sheets and they appeared to have something smeared on them (boogers) so at 1 am I’m walking downstairs to get new sheets and comforter. Making our bed at 1:30 am with new sheets and no comforter is not how I planned this trip would go. I was advised we would be credited but I have yet to see any adjustments. Staff was friendly and overall
Friends_and_family Family
10/10
Exceptional
15 Jul 2026
Ivon
Everything went good! Clean room, clean bathroom and nice staff
Family_with_children
10/10
Exceptional
13 Jul 2026
Daniella
Had a great stay! breakfast was fresh, staff was very helpful and friendly.
Friends
10/10
Exceptional
08 Jul 2026
Mario
I missed the country fries
Friends_and_family Family
10/10
Exceptional
06 Jul 2026
Glenn
Clean, quiet and convenient!
Friends_and_family Family
10/10
Exceptional
04 Jul 2026
Elizabeth
The hotel was in walking distance to the Ball Park. The hotel was clean and well maintained. The pool was perfect for relaxing. Staff was friendly. We would definitely stay here again.
Partner
8/10
Excellent
30 Jun 2026
Terry
Great customer service!
10/10
Exceptional
28 Jun 2026
Steve
Very polite and helpful staff. Rooms were clean and spacious. Breakfast was good with lots of options.
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
James
All of the staff were very friendly and helpful including the front desk, hotel shuttle, and breakfast staff. The property is kept well, room was clean, bed was comfortable.
Self
10/10
Exceptional
21 Jun 2026
Jessica Anne
Staff were kind and helpful throughout our stay. Enjoyed the location which was walking distance to chase field.
Partner
10/10
Exceptional
19 Jun 2026
Maritza
A very pleasant stay.
Family_with_children
10/10
Exceptional
19 Jun 2026
Jaime
The hotel was very clean and the staff were top notch.
Friends_and_family Family
10/10
Exceptional
18 Jun 2026
April
Clean rooms, spacious. Exactly what we needed for our family of 5.
Friends_and_family Family
10/10
Exceptional
17 Jun 2026
John
Helpful, pleasant staff. Walking distance to stadium.
Family
8/10
Excellent
15 Jun 2026
Mustafa
Room and bedding met our expectations. Shuttle service to downtown area was helpful.
Friends
10/10
Exceptional
13 Jun 2026
Ricarol
Very clean property, had a great fragrance throught the hotel. Convenient to downtown..friendly staff.
Self
8/10
Excellent
10 Jun 2026
Travis
awesome staff great location fir baseball games
10/10
Exceptional
09 Jun 2026
Max
I enjoyed the free breakfast and the proximity to Chase Field. Great hotel if you wanted to catch a game in walking distance. The free parking was also a great amenity.
Self
10/10
Exceptional
08 Jun 2026
JoAnna
We had a great stay! The room was clean and comfortable.
Partner
10/10
Exceptional
07 Jun 2026
Alex
The stay was good nice comfy beds no complaints of my back hurting. The breakfast was pretty good for what it was. The staff was helpful had a couple questions and helped me out. I was there for a Dodger vs D-Backs games and the staff told us about the shuttle. The stadium is a close walk but during those blistering heat days the shuttle comes in clutch. Pool was not big not small had a hot tub but it was June. My only small complaint is that since it’s hot the trash guys come early in the am lol and the gardeners. I get it but man that woke me up. Overall good stay close to Chase Field all the cool hip bars are a mile away heads up.
Friends_and_family Friends
10/10
Exceptional
05 Jun 2026
Gallia
Had a short 2 night stay but our room was very clean. The staff especially Luisa, Pedro & Jazmin were incredibly helpful and accommodating. Will be recommending to family & friends who visit Arizona.
Family
10/10
Exceptional
04 Jun 2026
keleigh
The stay was very nice and the room super clean. We had breakfast in the dining area that was delicious.
Friends_and_family Family
10/10
Exceptional
04 Jun 2026
Isabel
Super clean room, great location
Partner
10/10
Exceptional
03 Jun 2026
Kimberly
Everything was great. Staff, free breakfast, free hotel shuttle and walking distance to Chase field. All great!
Family_with_children
4/10
Poor
03 Jun 2026
Richard
Room wasn’t clean, door to our room had to be slammed to close & push hard to open, very inconvenient & loud. Didn’t use iron because it was dirty & ironing board very dirty. Floor not vacuumed, hair on floor. Water in shower & sink drains very slow. Found a huge bug in room crawling on wall. Tv remote batteries needed to be changed. Front desk staff friendly, however other staff we saw in hallways not friendly at all, housekeeping staff was nice & acknowledged us.
Family
10/10
Exceptional
30 May 2026
Imee
Very nice accommodation.
Family
6/10
Pleasant
25 May 2026
Jennifer
We loved everything about this place EXCEPT: The whole place smells like cigarette smoke. And its ironic that theres a sticker on back of the key cards that states there will be a 250.00 fee for smoking. Im not a smoker, but how would they even know if its you ir someone else?
I also saw the room care cards and they had cans of ZEP smoking deodorizer. Breakfast was great with plenty to eat.
Friends_and_family Family
10/10
Exceptional
24 May 2026
William
Nice large room, helpful staff. Room was clean, not exactly downtown, but a short Uber ride there.
Partner
10/10
Exceptional
24 May 2026
Mary G Law
Convent location, quiet rooms, comfortable neds
Family
6/10
Pleasant
23 May 2026
Muriel
Great location to go to Chase Field. Walking distance. Room was clean. Breakfast and parking included is a plus. Standard hotel breakfast. The hotel does need repairs. The lock on our door kept sticking which was frustrating going in and out. One of the elevator doors would stick. In the bathroom, the vent screen in the ceiling was held on with zip ties. Overall it’s fine for a night or two. I do expect better from the Marriott brand.
Partner
8/10
Excellent
21 May 2026
pam
We stay here when we attend Chase field games so we can take advantage of the shuttle. This is the first time we had issues. We could t get through on the telephone to be picked up. And there was some confusion on when it left so we had to uber twice causing extra expense.
Partner
6/10
Pleasant
10 May 2026
Robert
Needs updating. Bathroom and the air conditioning.
10/10
Exceptional
08 May 2026
LINDA
Perfect location, close to interstate clean, comfortable, great staff
Friends
6/10
Pleasant
07 May 2026
Precious
The picture online don't give what it actually looks like. It's old, and needs an upgrade. Staff was friendly.
Family_with_children
10/10
Exceptional
02 May 2026
Inna
Clean, comfortable, easy parking and ease of getting anywhere in phoenix
Family
10/10
Exceptional
30 Apr 2026
James
Nice to stay
10/10
Exceptional
23 Apr 2026
Brian
Yes
6/10
Pleasant
22 Apr 2026
Sandra
we were not advised at Check-In that the rooms would not be cleaned each day. Front desk staff were rude when we inquired about it on 2nd day. The staff driving the Shuttle were all very pleasant and informative. Breakfast was available on flimsy paper plates and not much variety. Not worth the price paid for this hotel.
Family
2/10
Poor
21 Apr 2026
Sacha
Rooms dated. Bathroom not clean with small bugs found in the bathtub.
Family_with_children
10/10
Exceptional
19 Apr 2026
Valerie
Excellent hotel and super-convenient to downtown activities!
Partner
10/10
Exceptional
14 Apr 2026
Monique
Great stay
Family_with_children
6/10
Pleasant
06 Apr 2026
MAISAH
Older property not renovated
Partner
10/10
Exceptional
30 Mar 2026
Shawn
Nice clean rooms, great staff, good breakfast options. Pool and hot tub were fantastic! The shuttle was bonus, thanks Beatrice for sharing some tips and driving us!
Partner
8/10
Excellent
29 Mar 2026
Scott
Very clean and kept!
10/10
Exceptional
29 Mar 2026
Grace
Our mini suite was very comfortable, clean and roomy.
Friends_and_family Family
4/10
Poor
27 Mar 2026
mike
The hotel is old and needs to be fully remodeled. The staff were nice but just nice. The rooms are really old, run down and need a full remodel, not just paint and wall paper. It looks like it was built in the early 2000s and they never had any budget money to do real repairs or updates. I will not be staying there again.
Business
10/10
Exceptional
21 Mar 2026
Juliane
The front desk lady was so sweet and the breakfast wasn’t bad for hotel breakfast. :)
10/10
Exceptional
20 Mar 2026
Melissa
Room was great. A little out dated but still good. I enjoyed my stay. The free breakfast is actually really good.
Business
8/10
Excellent
14 Mar 2026
ANTONIO
Simple and easy...best price for location. Just a few walk minutes from PHX downtown...GREAT!
Business
10/10
Exceptional
11 Mar 2026
Lisa Maria
Good location, free airport shuttle and drops and pick ups around town. Only wish hypoallergenic beddings and towels would be very nice. Itchy feel
10/10
Exceptional
09 Mar 2026
Gabriella
Quality customer service all around🙌
10/10
Exceptional
07 Mar 2026
Mari
Yes
10/10
Exceptional
02 Mar 2026
Sue
The airport shuttle stops at 10 and we got in at 11.
Not sure they state that one website
10/10
Exceptional
23 Feb 2026
Ellen
The people were very nice. The rooms were spacious and well appointed. It was also nice and quiet. Free breakfast was great and it was within walking distance of the arena, restaurants and shops.
Family
10/10
Exceptional
19 Feb 2026
Samantha
Amazing stay! Would absolutely stay here again. The room was very clean, and the staff was GREAT! They have breakfast every morning in the lobby, good variety of things. The shuttle was an awesome perk, they are able to take you anywhere within a 2 mile radius.
Self
8/10
Excellent
15 Feb 2026
Sudeepto
Room was clean. Staff was courteous.
Partner
8/10
Excellent
13 Feb 2026
Ashley
Clean and comfortable.
Leisure Friends
8/10
Excellent
10 Feb 2026
Jeremy
Great Location !!! Staff was Great !!! Great In house breakfast excellent variety !!! Great Shuttle Service !!! Hot Tube could be a little warmer 😉
Will definitely be back !!!
Leisure Friends
10/10
Exceptional
25 Jan 2026
Evelyn
Comfortable stay with clean rooms and friendly staff. Good location and smooth check-in. Would stay again
8/10
Excellent
18 Jan 2026
Susanna
Clean, spacious and friendly staff
10/10
Exceptional
13 Jan 2026
Sajata
Great stay! Great location!! Great Staff!!
Leisure Self
10/10
Exceptional
11 Jan 2026
Denise
Room was great , staff was wonderful and very accommodating.
Leisure Family
10/10
Exceptional
10 Jan 2026
Arlyn
This is in business commercial area. No nearby evening restaurants. No hiking or walking area. No nightlife.

Pros: Quite. FEATHER PILLOWS. GREAT beds. Large n clean bathroom. Separate makeup n dressing area. Good heater ( winter) .Large snack/ eating area..
Very comforyable sofa bed n sufficient bedding. REALLY great with weekend Expedia pricing!


Cons: Sat am. Breakfast: Bananas needed to be replaced. Sausage etc all fine.
Business_and_leisure
10/10
Exceptional
10 Jan 2026
Kevin
The check in was seamless and the room is very clean
Leisure Self
8/10
Excellent
30 Dec 2025
ARIANA
knocking on door all morning
6/10
Pleasant
29 Dec 2025
benito
Shower would only produce cool water. Their were short oeriods of warm water then back to cool water.
Leisure Family
10/10
Exceptional
29 Dec 2025
SANJAY
Stayed here for one night. The rooms was clean and comfortable, beds were also cozy and comfortable. All room amenities were satisfactory. The morning breakfast was also adequate.
Leisure Family
8/10
Excellent
28 Dec 2025
Marianna
Have a wider selection of vegan items for breakfast. Extend the shuttle bus from 10 PM to midnight.
Partner
10/10
Exceptional
27 Dec 2025
Jacqueline
Great location for downtown events. Comfortable, spacious room. Nice pool/hot tub and fitness room. Very friendly staff! Excellent breakfast.
Friends_and_family Family
10/10
Exceptional
26 Dec 2025
Richa
Clean room, breakfast was good, closer to downtown
Friends_and_family Family
10/10
Exceptional
22 Dec 2025
Valeska
Yes
8/10
Excellent
21 Dec 2025
Heidi
Staff is super friendly. Clean rooms and great free breakfast. My AC stopped working and shower faucet leaked. $300+ a night is steep for a hotel without a restaurant.
Business_and_leisure Self
10/10
Exceptional
19 Dec 2025
Letitia
Enjoyed the staff, breakfast, room. I will stay again in 2026. thank u
Friends_and_family Friends
10/10
Exceptional
17 Dec 2025
Susan
All goof
10/10
Exceptional
17 Dec 2025
CHRISTINA
Generally enjoyed my stay with a friendly staff and pleasant surroundings,and ideally located. Will probably visit again when in Phoenix.
Business_and_leisure Self
8/10
Excellent
15 Dec 2025
Julie
The room was clean and the bed was comfortable. The swimming pool was also a lovely warm temperature.
Business
10/10
Exceptional
14 Dec 2025
Michelle
Clean and great location to restaurants and night life.
Leisure Partner
10/10
Exceptional
14 Dec 2025
Lori
Location was great. Close to our concert venue. Clean room. Great breakfast. Nice staff
Leisure Family
6/10
Pleasant
04 Dec 2025
Crystal
Breakfast
Friends_and_family Family
6/10
Pleasant
30 Nov 2025
Svetlana
Amenities, cleanliness
Leisure Family
8/10
Excellent
28 Nov 2025
Yolanda
Variety of breakfast, friendly staff, good location.
Leisure Friends
10/10
Exceptional
28 Nov 2025
Noel
Great breakfast. Free parking. 10/10
Leisure Self
10/10
Exceptional
26 Nov 2025
Xuruhan
really good
8/10
Excellent
26 Nov 2025
Tammy
It’s for our Thanksgiving holiday, the weather is good in Phoenix in November.
Friends_and_family Family
10/10
Exceptional
17 Nov 2025
Mary
Friendly staff at check in desk.
Leisure Family
8/10
Excellent
16 Nov 2025
Cami Jo
Room and hotel was clean but there was a musty smell in the hall. Breakfast was great and the front desk was very helpful.
Leisure Partner
8/10
Excellent
16 Nov 2025
Cindy
We enjoyed our stay the room was comfortable and breakfast was good.
Leisure Family
6/10
Pleasant
15 Nov 2025
Chris
The elevator was very slow, no housekeeping and was super disappointed they couldn't amend my room charges due to the fact our flight was cancelled and we missed 1 day of our reservation, and we had to make arrangements and approval for our late check in. Otherwise the location was great, staff friendly and nice to have an airport shuttle
Leisure Family
10/10
Exceptional
13 Nov 2025
Marisol
Excellent service and shuttle services was awesome
Partner
10/10
Exceptional
13 Nov 2025
Dayna
Very polite & friendly staff. Good breakfast. Great location. Shuttle service was fantastic. Only thing worth mentioning is the pool is located on the North side of the hotel so there isnt any sun during the day back there.
Leisure Friends
10/10
Exceptional
12 Nov 2025
Verified traveler
Very pleased with our stay.
Leisure Partner
4/10
Poor
11 Nov 2025
David
We could get a hot shower. Water was warm at best.
10/10
Exceptional
10 Nov 2025
Kylie
Clean rooms, friendly staff, safe and very walkable to where we needed to go. Free parking was amazing!
Leisure Partner

Location & surroundings

SpringHill Suites Phoenix Downtown
802 E Van Buren St, Phoenix, United States

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SpringHill Suites Phoenix Downtown

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