Kimpton Hotel Palomar Phoenix

United States , Phoenix Area - AZ
PHOENIX, 2 E. Jefferson St.
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100 reviews shown

10/10

Exceptional

18 Jun 2026

Richard

Great property and staff. Rooms clean and spacious. Close to restaurants and sports venues.

Partner

10/10

Exceptional

17 Jun 2026

Eric

Raul, the valet, was extraordinarily helpful. I can’t say enough good things about him also Matt up at the Eden pool and bar was highly attentive between the two of them. I’d give them both on a scale of one to an eight !!!!!

Partner

10/10

Exceptional

17 Jun 2026

Kennedy

This stay was a 10/10! From the staff to the ambience. Kaitlyn was so attentive and helpful. The hotel was beautiful & the amenities were so nice. I would definitely recommend staying here at this hotel.

Friends

10/10

Exceptional

15 Jun 2026

Tiffiney

Great location downtown. Clean, beautiful property with pleasant staff. I would certainly stay here again.

Self

10/10

Exceptional

12 Jun 2026

Torry

Very cool place in a quiet but convenient location

Family

4/10

Poor

09 Jun 2026

Brayden

We stayed here because it was such a short distance to the Mortgage Matchup Arena! I would NOT stay again! The most uncomfortable bed I have ever slept in! Mattress was so lumpy it felt disgusting to sleep on and pillows were really worn out and lumpy as well. The walking distance was nice but I will stay at the other hotel right across the street next time! VERY disappointed! For such a nice hotel and rooms need a major update and new mattresses bedding need to be top priority!

Family_with_children

10/10

Exceptional

09 Jun 2026

Peleese

Beautiful rooftop and clean room

Friends

10/10

Exceptional

08 Jun 2026

Marilyn

Front desk workers were friendly and welcoming. We had a one bedroom suite. The restaurant (Blue Hound) was good. The pool was nice but the area where the loungers are is far too small. One morning I got out there and all of the chairs were “reserved” but no one came foe quite some time. For a pool with a capacity of 121, under 20 loungers is inadequate. The lounge chairs are very nice and are new. They have nice thick cushions. And the moveable attached tray was a great feature. Every lounger chair should have these. Service was great. Towels were plentiful. Water and sun screen and after sun lotion were all free — a nice touch. Would prefer to have less loud music at the pool.

The room was good — plenty of drawers and a nice sized closet. The bathroom was perfect.

My only complaint is we would prefer to have an empty fridge for our use.

Cleaning was good. One day they cleaned very late after we had been gone for 4 hours but that was not the end of the world. Will probably return. The location is ideal for baseball fans as it’s a 10 minute walk to Chase Field.

Partner

10/10

Exceptional

08 Jun 2026

Julian

The rooms were clean, the staff was kind and accommodating. I left my car keys behind and the cleaning staff found them and turned them over to the front desk who was then able to return them to me!

Business

10/10

Exceptional

08 Jun 2026

Amy

Staff was great and the rooms were spacious. Convenient location and the pool was nice too.

8/10

Excellent

07 Jun 2026

Martin

Partner

10/10

Exceptional

06 Jun 2026

Jessica

The Japanese bathtub was amazing!!!

Partner

10/10

Exceptional

06 Jun 2026

Stephen

Room and property smelled really nice and clean

Partner

10/10

Exceptional

06 Jun 2026

Jorge

Very clean staff very helpful

Family_with_children

10/10

Exceptional

05 Jun 2026

Jay

Valet parking was absolute horrible to pay that much and your car cannot be ready or the app not work is insane very unhappy with it.

Partner

10/10

Exceptional

02 Jun 2026

Eddie

Always a nice time at this hotel. Very close to everything. Clean rooms. We stay here 2 to 3 times a year. And we live in Mesa Az.

Self

10/10

Exceptional

02 Jun 2026

Chase

We had a very pleasant stay at this hotel. The room was spacious, clean, and comfortable, with plenty of space to relax after a long day. The property was well-maintained, and everything in the room was in good condition. The staff was friendly and helpful throughout our stay. The only downside was that the parking situation was a bit confusing at first and could use better signage or clearer instructions. Overall, it was a great experience, and I would definitely consider staying here again.

Family_with_children

10/10

Exceptional

31 May 2026

Warren

spacious room. super friendly and relaxed staff. in the heart of downtown phoenix

Partner

10/10

Exceptional

31 May 2026

Cristy

Excellent hotel! The location was perfect, with easy access to the conference center and restaurants. The room was clean, comfortable, and well-maintained. Overall, a wonderful experience, and we would highly recommend this hotel to anyone visiting the area.

Business

10/10

Exceptional

29 May 2026

Carla

Very nice stay. Coffee in the morning was a great touch.

Partner

10/10

Exceptional

28 May 2026

Erisha C

My stay was amazing, great staff and clean property.

Business Family

10/10

Exceptional

25 May 2026

Ernesto

Hotel room was clean and located in a safe area, near the sports arena and baseball stadium.

Self

8/10

Excellent

25 May 2026

Tracy Lynn

Beautiful hotel but restaurant and rooftop bar were understaffed and every chair at the pool was reserved with no one in the seats till later in the day with no seats available for others. Very disappointing

Friends

8/10

Excellent

24 May 2026

Donavon E.

The restaurant in the hotel is tasty!

Partner

10/10

Exceptional

24 May 2026

David

Wonderful place to stay.

Partner

10/10

Exceptional

23 May 2026

Tessa

Everyone was super nice and helpful.

Family_with_children

10/10

Exceptional

23 May 2026

Cristi

Fabulous hotel. Clean! Comfy bed and lovely hot shower! Great pool! Misters are magic. Delicious food. Close to all like stadiums and tram stop. A true 10.

Friends

10/10

Exceptional

20 May 2026

Christine

Lovely hotel! The room and bathroom were very clean, spacious, comfortable and nicely decorated!

Self

10/10

Exceptional

17 May 2026

Robert

Nice

Partner

10/10

Exceptional

15 May 2026

Chad

staff was amazing

Partner

10/10

Exceptional

14 May 2026

Daniel

Good value, great location. Valet parking was included which we didn't realise so this would have made parking easier if we'd known.

Partner

10/10

Exceptional

10 May 2026

Julie

Great rooms. Great staff. Great coffee bar, cocktail hour and access to amenities.

Location was perfect to enjoy downtown!

Partner

6/10

Pleasant

10 May 2026

Karen

I came expecting a great experience and it turned out to be “mid”. The room was okay the amenities left a lot to be desired. Paper-thin Single-ply toilet tissue is just not what I would expect here. One of the valet attendants was just rude when I returned my vehicle for parking. His attitude was almost one of disbelief that we were staying here much less parking and that is all I will say on that.

10/10

Exceptional

10 May 2026

Chris

Enjoyed it

10/10

Exceptional

09 May 2026

Genevieve

Main pool needed reservations for seating. Would be nice to do that upon booking or at least make a note to csll

10/10

Exceptional

08 May 2026

Barbara

Great stay. Convenient to the Orpheum Theatre to which we walked for a show. Would stay gain.

Partner

10/10

Exceptional

08 May 2026

Sandra M

Perfect location for concerts.. the place wad a Lil pricy but over all it was great..

Partner

10/10

Exceptional

07 May 2026

Christy

Perfect location to everything downtown. The beds were so comfortable. Staff was amazing and the pool area and food was amazing.

Family

10/10

Exceptional

05 May 2026

Olubayo

I had a great stay. Staff was wonderful. Hotel is beautiful. I am definitely going to stay there again.

Self

8/10

Excellent

04 May 2026

Chad

Great location. Friendly staff. Clean clean clean

10/10

Exceptional

04 May 2026

Shannon

Great place

Friends

2/10

Poor

03 May 2026

Mark

Terrible experience from front desk to end of night

Partner

10/10

Exceptional

27 Apr 2026

Yomara

Great hotel, especially if going to the stadium.

8/10

Excellent

26 Apr 2026

Tara

Beautiful property. Our room was facing the rooftop bar, Eden, which meant that we could hear the music bumping all night long every night we were there. The pool was great and we loved the room. Lots of great restaurants and bars nearby. Check in and check out was a breeze.

Partner

10/10

Exceptional

22 Apr 2026

Emilia

Staff were very helpful. Pool and bar are very nice. The downtown location was perfect for us. We recommend this hotel. We will book there again in the future.

Pet

10/10

Exceptional

21 Apr 2026

Lynnise

Great staff. Beautiful rooms. Fantastic Happy Hour by the pool. Wonderful dinner at the on-site restaurant. Price point for all was as expected.

Partner

8/10

Excellent

20 Apr 2026

Jennifer

This hotel's location was really convenient to all of our activities planned for downtown Phoenix. It's a quick walk to Chase Field and the Suns Arena. The staff was helpful and friendly. However, the traffic can be quite congested in this area and we had a really difficult time pulling into to the hotel to check in. We had to circle the block for 45 min because the traffic was so backed up - there was a Dbacks and Suns game on the same day as our check-in. Also, we could hear traffic noise all night long, even from the 7th floor with the AC on.

Family_with_children

10/10

Exceptional

19 Apr 2026

Jamie

The front desk staff were professional and welcoming. Our room was clean and spacious for being a basic accommodation. The pool area was lovely and the wait staff out there were attentive and friendly. Great drinks at the pool

Friends

10/10

Exceptional

15 Apr 2026

Pamela

Everything was amazing from the staff to the location to the convenience around the city. I highly recommend.

Friends

10/10

Exceptional

12 Apr 2026

ANNE

Super Clean and Super Staff

Partner

10/10

Exceptional

10 Apr 2026

Kyla

Loved the whole place. Great location. Rooftop bar and pool was amazing! Will definitely be back!

Family

10/10

Exceptional

02 Apr 2026

Robert

Did not eat at the breakfast bar but had good drinks

10/10

Exceptional

30 Mar 2026

Samantha

The room had a well stocked snack and drink pantry. The beds were so comfortable and the pool was perfect. Kaitlyn was so friendly and helpful at check in.

Self

10/10

Exceptional

30 Mar 2026

Cameron

Great gym

Partner

10/10

Exceptional

28 Mar 2026

Victoria

Clean room and friendly staff

6/10

Pleasant

28 Mar 2026

Fei

The staff is friendly, but no microwave and the price for everything is not clear.

Family_with_children

10/10

Exceptional

28 Mar 2026

Kristen

What a beautiful hotel. Freshly remodeled in the heart of everything in downtown. Spacious rooms, cleanliness, great coffee cart in the morning, and nice staff. They also have a text service so you can text with staff if you need anything. Highly recommended.

Partner

10/10

Exceptional

27 Mar 2026

Suaan

We stayed one night before we had to head to the airport. Proximity to the airport is excellent. The hotel’s amenities are fantastic. The pool and rooftop bar were marvelous with OUTSTANDING service from ALL staff. Very welcoming to weary bedraggled travelers despite being a chic hang for the rest of the patrons. DJ was spinning poolside and basketball was on the TV- great drinks exceptional tapas menu and such a vibe! Will stay again!

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Linda

Great stay overall! Perfect location near the convention center, friendly staff, and clean, comfortable rooms. The pool was a great bonus and a nice way to relax. I’d definitely stay here again.

10/10

Exceptional

24 Mar 2026

alison

Great location, downtown next to sports arenas. Clean beautiful hotel. Great amenities. Great staff very friendly and helpful.

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Tiffany

I enjoyed my stay. Everything was immaculate and the staff was amazing. Thanks again!

10/10

Exceptional

23 Mar 2026

Emily

Very conveniently located close to the Basketball stadium and lots of restaurants. The room was clean. The staff were friendly and helpful. I would stay here again if visiting Phoenix.

Partner

6/10

Pleasant

22 Mar 2026

Shari

They sell pool seats to day trippers on ResortPass out from under their guests, so you, the hotel guest, have nowhere to sit on the pool deck. I’ve stayed here 5-6 times in the past, and this is my last. Also, room shower only offered scorching or cold water - no warm.

Partner

10/10

Exceptional

21 Mar 2026

Howard

Excellent hotel: comfortable lobby, friendly staff, good restaurant, handy location. The rooms are quite large and well appointed, including several comfortable chairs. (You’d be well advised to avoid rooms over the “rooftop bar” — actually on the 3rd floor — because sometimes loud music can be heard in nearby rooms.)

8/10

Excellent

18 Mar 2026

Simon

Really nice hotel in the center of downtown Phoenix

10/10

Exceptional

16 Mar 2026

Sue

Didn’t use spa

8/10

Excellent

11 Mar 2026

WALTER

LOCATION TO VENUES

10/10

Exceptional

10 Mar 2026

Ranna

Love!

10/10

Exceptional

08 Mar 2026

Jacob

We had a quick stay in Phoenix but The Kimpton was so wonderful.

Family

10/10

Exceptional

08 Mar 2026

Karla

Very well kept

Family

10/10

Exceptional

03 Mar 2026

Jameria

This hotel had everything you need and more

10/10

Exceptional

02 Mar 2026

Katie

Love the rooftop pool and location! Central to so many bars and restaurants. Friendly hotel staff, lovely property. Perfect home base for day trips to spring training ballparks!

Friends

10/10

Exceptional

28 Feb 2026

Nicholle

Loved this hotel, so clean and convenient location to everything. Service was exceptional

Partner

6/10

Pleasant

20 Feb 2026

Melissa

Unfortunately was mistakenly charged in two separate occasions for minibar consumption that didn’t take place. You have to keep an eye on the final bill unfortunately. Front desk was quick to respond however not ideal.

10/10

Exceptional

17 Feb 2026

Germain

10/10

Exceptional

17 Feb 2026

Albert

Room, Service, front desk, Pool and Eden area all great--n ice size hotel-not to big, not to small-well located too.

Leisure Family

10/10

Exceptional

16 Feb 2026

Donovan

Great place to stay affordable and very nice rooms thank you !

Leisure Partner

10/10

Exceptional

15 Feb 2026

Virgil

Room was great, was located next to a grocery store, event stadium and various restaurants.

Partner

10/10

Exceptional

14 Feb 2026

Latoya

Great clean room

10/10

Exceptional

12 Feb 2026

Marissa

Staff was incredible! Room was beautiful, clean, and spacious. I will absolutely stay again when in the area!

Business Self

10/10

Exceptional

10 Feb 2026

Jessica

Really beautiful hotel! Well maintained, great amenities, right in the heart of downtown with tons of restaurants and things around to do.

6/10

Pleasant

02 Feb 2026

Alexandra

The room was nothing special and the hotel was difficult to find

10/10

Exceptional

01 Feb 2026

Akeem

Had a great stay here!

Leisure Partner

10/10

Exceptional

12 Jan 2026

Jared

We just love this hotel. The Blue Hound is such a great restaurant/bar to have in a hotel. Loved the master mixology class at 4pm and the free social hour at 5pm. Also, the free coffee bar in the morning is just a nice touch. It gets old having to pay $8 for coffee in the morning as a hotel guest at so many places. The rooftop bar Eden is really cool too but was too cold the night we were there. Can't wait to come back.

10/10

Exceptional

11 Jan 2026

Orlando

Staff was awesome, very clean

10/10

Exceptional

06 Jan 2026

Andrew

Nice hotel, pleasantly surprised

10/10

Exceptional

06 Jan 2026

Maria Carina

Room is very clean. Staffs are courteous and helpful

Partner

10/10

Exceptional

04 Jan 2026

Sarahi

Yes

10/10

Exceptional

03 Jan 2026

Hank

Nice room. Friendly staff.

10/10

Exceptional

29 Dec 2025

Christopher

Great

Leisure Self

4/10

Poor

28 Dec 2025

Roberta

The only good thing about this hotel is the location for events at Chase Field. Three towels for four people staying in a room?? We asked for four more, and we got one more. ONE?! I guess at last each of us had one towel. Beds are terrible, not a single person in our family slept. Pool is very much a bar scene, not small child friendly. Contracted food poisoning from Blue Hound the night we arrived and spent the rest of our trip in the hotel room, entirely missed the game we were in Phoenix to attend, but at least the rest of the family enjoyed the game. The hotel stay--none of us enjoyed.

Friends_and_family Family

8/10

Excellent

27 Dec 2025

Jane

Courteous staff, clean facility, coffee bar.

Leisure Partner

10/10

Exceptional

22 Dec 2025

Stephen

Excellent service and really enjoyed our stay.

Partner

8/10

Excellent

22 Dec 2025

Kimberly

Nice room, so convenient to the arena. Comfortable bed, valet parking was so much easier than the garage.

Partner

10/10

Exceptional

21 Dec 2025

Luis

Would definitely book again.

Business Family

6/10

Pleasant

18 Dec 2025

Colleen

Terrible communication from staff regarding where the parking garage is located. My husband and I ended up getting lost from the parking garage to the hotel, and nobody that worked in either building seemed to care that we were lugging our bags all over. Same situation when we left. Terrible area and the restaurant in the hotel is awful, disgusting actually.

Leisure Partner

8/10

Excellent

15 Dec 2025

Janet

Room was nice. Strange high pitched noise in room 604 late at night. Also would be nice if breakfast was at 6:30 instead of 7. We missed it but paid for it as we had early appointment.

Business Partner

10/10

Exceptional

13 Dec 2025

JEFFREY

The hotel is always great. This is our 3 time staying

Leisure Partner

10/10

Exceptional

13 Dec 2025

Dave

Partner