DoubleTree by Hilton Istanbul Topkapi

Turkey , Istanbul
BAYRAMPASA/ISTANBUL, Orta Mahalle, Anit Sokak, 1
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100 reviews shown

10/10

Exceptional

01 Feb 2026

Zainab

Great hotel, clean, well served, friendly staff always try to help you. But the view was cemetery side.

Partner

8/10

Excellent

11 Jan 2026

Amy

The hotel was great in terms of size and quality of the room. The location was quite isolated and info online at hotels.com was very misleading in regard to proximity to public transport - this needs to be doubled. So 15-20 min walk to tram and train, etc.

Friends_and_family Family

10/10

Exceptional

18 Nov 2025

Naveen

Great room, amazing staff and they provided us with all the amenities. If we had a problem, they resolved it straight away! Definitely would recommend this place.

Leisure Family

8/10

Excellent

11 Nov 2025

Farah

This hotel is away from the hustle and bustle of busy streets and provides much more quiet stay for us. There is parking underground which is very convenient. The rooms and bathrooms are always clean but sometimes miss

10/10

Exceptional

26 Oct 2025

Marukh Rafay

10/10

Exceptional

03 Sep 2025

Abdulsalam

Great stay

We really enjoyed our stay. Staff were friendly and had made sure everything was ready for us. Clean rooms and a good selection of food. Good restaurant and Spa/Gym & Pool area.

Friends_and_family Family

8/10

Excellent

31 Aug 2025

Yeliz

Nice stay overall

Leisure Family

10/10

Exceptional

29 Aug 2025

Amal

Best hotel to stay in, 5 stars literally
Nice staff and very welcoming

Leisure

6/10

Pleasant

26 Aug 2025

Jahed

I would have give this place 5 stars but its place is right next to no where! There is absolutely nothing next to his place, not even a place for dinning beside the hotel’s restaurant. You have to take taxi or local transportation to get around. It’s clean & staffs are great who speaks English compare to other places but this place is right next to cemetery & local warehouse. There is nothing to see around & no places to walk to local. Rooms are clean & all the amenities are great but my only complain is when you go to pool, you have to buy cap to cover your hair & they charge 3 caps for $40 which is kind of expensive & not worth it but facilities are super clean. Also, the food recommendations they send us was big rip off. Do your research & go to local place to eat.

Leisure Family_with_children

6/10

Pleasant

15 Aug 2025

Leyla

Overall it was okt

10/10

Exceptional

06 Aug 2025

Helen

We move from other hotel

10/10

Exceptional

03 Aug 2025

George

Very friendly staff especially the cleaner on the 8 floor. He was so polite helpful and friendly

Leisure Family

10/10

Exceptional

03 Aug 2025

Mustafa

Staff was very professional, room was clean, overall everything was very good.

8/10

Excellent

22 Jul 2025

Nikki

Was a wonderful experience, clean and comfortable near to local amenities.

Family_with_children

6/10

Pleasant

15 Jul 2025

Yussup

i was expecting to have some basic things in the room as it is Hilton, starting from bathrobe, Hygiene products, personal care items, minibar ect ...

Friends_and_family Family

2/10

Poor

14 Jul 2025

Farah

We gave booked 4 people and not been given bed we requested but kids one which was not fair despite paid for adult bed

Leisure Family

6/10

Pleasant

12 Jul 2025

Mustafa

Pool was closed without mentioning any notice when we book it . We have stayed for a week . Every day they push the opening of the pool to the second day !
AC was blowing hot last night .
Branded hotel with expensive rate / night should have done better !

Leisure Family_with_children

10/10

Exceptional

11 Jun 2025

Hemn

Yes

Business Family

2/10

Poor

31 May 2025

Hussein

Broken beds, try to give you smaller than pair for rooms, poor cleaning, room service takes 2 hours. No gesture or compensation given, just excuses.

Friends_and_family Family

10/10

Exceptional

08 May 2025

Emre

Good

6/10

Pleasant

31 Mar 2025

Sahal

A mediocre place with most staff not understanding basic English. The breakfast that they have you pay additional for is the SAME EVERY SINGLE DAY. The entire property reeks of cigarettes, reconsider if you you have asthma.

Leisure Family

10/10

Exceptional

18 Mar 2025

Amer

Nice

Business Self

8/10

Excellent

12 Mar 2025

Elvis

Confortable, hit water issue

Very good.
Only issue was hot water that either came out very hot or cold. No warm water available whatsoever.
Very difficult to take a shower.

Friends_and_family Family

6/10

Pleasant

03 Mar 2025

Aytekin

I don’t like

2/10

Poor

26 Feb 2025

Morteza

Disappointing Stay – Poor Service & Unresolved Issues

I stayed at this hotel expecting a great experience, but it fell far short. My room had loud wind noise coming through the door, making it difficult to sleep. Though they moved me to a corner room, service declined towards the end of my stay.

Room & Cleanliness Issues: My original room lacked fresh air, and the bathroom had visible germs around the sink and floor. Towels were rough like sandpaper, and every morning, hot water came from the cold tap.

Lobby & Room Service Issues: Lobby seating was uncomfortable, and room service was unreliable—my request for hot sauce was ignored. Unlike other hotels, they didn’t allow me to charge room service to my bill and demanded immediate payment.

Breakfast Problems: Breakfast items like brown toast, dried fruits, and nuts were available only on my first day. The staff barely spoke English, and fresh eggs or omelets weren’t served until 8 AM, despite breakfast starting at 7 AM. The chef was unfriendly and annoyed by requests. Worst of all, when I left my table briefly, they cleared my entire meal without warning.

By the end of my stay, no effort was made to leave a good impression. Inconsistent service and unresolved issues made this a disappointing experience. Would not recommend.

Business_and_leisure Partner

8/10

Excellent

23 Feb 2025

Alexandra

N/a

10/10

Exceptional

27 Dec 2024

Muhammad Usman

Enjoyed the stay
Staff is nice
Rooms are clean
Swimming pool / gym / sauna / steam / hamam all are 5 star
There is 24 hr shop at petrol station hardly 10min walk.
Main attractions are around 15 - 20 min taxi
Or you can take a metro and tram 5 min walk from hotel.

Leisure Family

8/10

Excellent

17 Dec 2024

Rahmatullah

V good

10/10

Exceptional

01 Dec 2024

Oyarekhua Ismail

An excellent place to stay.

10/10

Exceptional

16 Nov 2024

Abigail

Amazing hotel

Really lovely room. Got a lovely upgrade and staff very friendly and helpful.

Self

4/10

Poor

30 Oct 2024

Laura

The roof top image shown in the profile is not available unless you have a wedding there but advertised as part of the hotel. The windows and surfaces are dusty, multiple and very visible stains on the carpets in the rooms. Customer service below standard for a 3 or 4 star hotel. The rooms look look tired, woke up early enough to see the sun rise but couldn't take a picture as the windows were covered in dirt and not to forget the cemeteries that can be seen from the front and right side of the building, there are no nearly shops it is located in an industrial estate location and the steam room looks and smells mouldy. I can only image that the 5 star ratings and from workers from this hotel. This hotel in NOT A 5 STAR HOTEL

Leisure Family

10/10

Exceptional

26 Oct 2024

Sulaiman

Nice hotel in a quiet neighborhood. It offers free parking, a fitness center, and a swimming pool. The hotel also provides a spa and a breakfast buffet. There are restaurants available for lunch and dinner, and I appreciated the small gift shop in the lobby.

Leisure

8/10

Excellent

24 Oct 2024

SEEMA

The room was spacious, clean, and quiet. No noise. Awesome scenic view from 13th and 14th floor. Cooperative staff. Excellent concierge. Only thing I missed was easy walking neighborhood. Also room is not equipped with USB port for charging. And dark curtains were not available. If somebody is on paid tour or has one's own transport, it is an excellent choice for stay.

Leisure Family

10/10

Exceptional

23 Oct 2024

Sulaiman

Nice 5-star hotel. Quiet and clean with a friendly and helpful front desk staff. I highly recommend this hotel.

Leisure Family

8/10

Excellent

11 Oct 2024

Murat

Stuff was super friendly. Thanks again

Leisure Friends

10/10

Exceptional

03 Oct 2024

louis

Was pretty good

Business Self

10/10

Exceptional

27 Sep 2024

Karim

Great view ! Central quiet nice room breakfast was wonderful so much to choose from.

Business_and_leisure Self

6/10

Pleasant

27 Sep 2024

Hanna

Very good and helpful staff at the reception or in the breakfast restaurant, but the hotel is far away from everything, and no life around it but grave yards, cemetery., there is no balconies in any room, and no little windows to open for a little fresh air, you will need a taxi all time to come to the lufe areas, the taxi drivers charge lot of money back and forth

Leisure Friends

10/10

Exceptional

15 Sep 2024

Farah

Excellent hotel for those who have cars because it has easy access to highway and to Fatih area. Clean rooms, nice staff and excellent breakfast.

Business Family

10/10

Exceptional

09 Sep 2024

Saeed

Good property. taxi ride isn’t that bad to old city. Staff were helpful and a convenient stay

Leisure Family_with_children

10/10

Exceptional

25 Aug 2024

Aran

Great hotel, location isn't the best but it is a great place to stay with family

Leisure Family_with_children

4/10

Poor

14 Aug 2024

Michael

Not great. Arrogant staff.

Room was ok. Staff were very unfriendly to the point of being rude. Very big hotel lots of wasted space, very long walk to the restaurant for breakfast and dinner. Definitely not my first choice of hotels in Istanbul

Business

8/10

Excellent

11 Aug 2024

Sama

The hotel is ok, but the view of the cemetery is not what I hope to look at every morning.

Leisure Family

6/10

Pleasant

05 Aug 2024

bassem

And also my stand light not working

Leisure

8/10

Excellent

24 Jul 2024

Maamoun

Memorable stay in Istanbul

Travelling with family..modern hotel with very friendly staff..special thanks to Mr Ahmet from reception and Miss Zainab for their kindness and help to accomodate us on check in. My original reservation was 2 connected rooms but was upgraded to 1 bedroom suite with sofa bed and additional single bed at a higher floor. Room was spacious and nice with sea view..good food variety at breakfast buffet..hotel has underground parking and a nice spa area with gym and turkush bath...kids had a lot of fun in the indoor swimming pool and with the daily freshly baked cookies..
Things to improve are mostly technical..A/C in the bedroom was cold but the sitting area was hot and technical staff did not solve the problem..water would leak out from the shower area to the bathroom floor..
restaurant was also hot as A/C was barely functional..the hotel is situated right next to a big cemetry and half of the hotel rooms overlook the cemetry. It is far from tourist attractions and you need a car or taxi to travel around.

Friends_and_family Family

4/10

Poor

20 Jun 2024

Aastha

Service was very poor

Leisure Family_with_children

8/10

Excellent

10 Jun 2024

Waqar

Breakfast was anything which i expected from Hilton and in comparison to other, same level of hotels.

Friends_and_family Family

10/10

Exceptional

29 May 2024

Firoz

Amazing experience and guest relation officer looked after us very well

Leisure Family

4/10

Poor

29 May 2024

Mohammad

Small room not standard

Business

10/10

Exceptional

28 May 2024

Asma

No public transport near by. Closest tram /train is a 15 min walk. Buses are often full . Situated near graveyards and very busy roads.

Leisure Family

10/10

Exceptional

23 May 2024

osama

Comfortable bed

10/10

Exceptional

23 May 2024

naeema

Great hotel I enjoyed my stay

Leisure Self

10/10

Exceptional

22 May 2024

saad

Excellent hotel
Nothing negative to mention

Leisure Family

10/10

Exceptional

12 May 2024

Aweis

Good place

10/10

Exceptional

26 Apr 2024

Samir

Thx

Business_and_leisure Family_with_children

8/10

Excellent

15 Mar 2024

mansour

great nice wander full 👍👍

10/10

Exceptional

03 Mar 2024

Havva

Very nice clean and comfortable hotel.

8/10

Excellent

17 Feb 2024

Jerome

Excellent stay. I couldn't figure out how to turn down the room heat. Fantastic breakfast buffet. The concierge was very helpful with tour and shuttle arrangements. Very beautiful city with many highlights

Leisure Family

6/10

Pleasant

03 Dec 2023

Shahla

There is no restaurant or any coffee shop anywhere close to this hotel. If u wanna eat u have to take taxi and go somewhere to eat .
The carpets r very dirty.
And the hotel restaurant is very expensive we bough food only for one person 1200 that’s about 70 Canadian dollar only dinner for one and no taste

Leisure Family

8/10

Excellent

03 Nov 2023

Taha

The check in was smooth. The staff was polite and courteous and they tried their best to make our stay as comfortable as possible. The hotel has good breakfast, with a lot of variety. The only thing is that the location is a bit far away from key attractions...therefore often one must rely on taxis which can be hard to find sometimes and can be expensive. Overall the hotel is good.. and I would recommend staying here

Friends_and_family Family

6/10

Pleasant

25 Oct 2023

ANAND

Was average and far and inconvenient

Leisure Partner

10/10

Exceptional

08 Oct 2023

Yasameen

In general everything was very good just little bit the cleaning service .. otherwise excellent the breakfast buffet they have very good.. reception people they are so nice .. the people working in the restaurant they are so friendly specially Kamal .. and special thx for Askim

Family

2/10

Poor

01 Oct 2023

Metin

All is bad nothing to say anything

Business

8/10

Excellent

26 Sep 2023

Ahmed

It is very good hotel and location

It is very good and comfortable

Friends_and_family Family

10/10

Exceptional

17 Sep 2023

Nexhmije

The hotel is located far away from the main attractions points in Istambul.
The staff is very courteous and helpful, they try to fulfill every request .
There is an indoor swimming pool .. we did not use .. there is a charge of 60TL for the caps you have to use when entering the pool. No other caps were allowed which I found it very strange. They simply wanted to charge you for using the pool which I refused to do so.
The breakfast was amazing .. turkish breakfast is famous .. lots of variety of food .waiters were very helpful .. Faruk will go above and beyond to assist us during breakfast.
The hotel is close to KoC Hastanesi hospital 4 min walk . That’s the reason we choose this hotel.
Overall very good hotel which I recommend

Business Family

10/10

Exceptional

02 Sep 2023

rizwana

Though a little out of the way, the hotel was great. Very clean and comfortable, staff were helpful and attentive.

Leisure Friends

8/10

Excellent

18 Aug 2023

Aditya

Overall the service was good except for the fact that there were limited dining options. Every time you need to go somewhere, you need to call a taxi. Some taxi drivers would not charge you by meter if they are coming from the Asian side of the city towards the hotel.

Leisure Family_with_children

6/10

Pleasant

11 Aug 2023

Mahmoud

Very standard and the place is dull

Business Partner

8/10

Excellent

17 Jul 2023

Samaria

The view was of cemetery

6/10

Pleasant

21 Jun 2023

Qadeer

Good hotel and the usual Double tree by Hilton service. Breakfast was good. Location is for business people. Not for someone who wants to visit the SultanAhmet, Grand bazaar, Spice bazaar or Taksim square. About twenty minutes walk to the closet Tram.

Leisure Partner

2/10

Poor

11 Jun 2023

FURQAN

This property next to graveyard you don’t wanna wake up and having a graveyard view from your room specially when you on vacation … even for ice and glass and plate you asked in your room have to pay … will never stayed in this property … and advise anyone not to stay in this hotel and this area it’s far from all good places …

Family_with_children

10/10

Exceptional

10 Jun 2023

Vidya

A Comfortable Stay

A perfect stay, minutes away from the heart of the city. A gorgeous property, with friendly staff, ample parking, & a wonderful breakfast spread fit for Kings & Queens. The room was extremely comfortable, water pressure in the shower was great. Was able to enjoy the sauna multiple times, a nice way to end the night. Had a relaxing massage. No negatives about this property or my stay. Would recommend & would stay here again, when in Istanbul.

Friends_and_family Family

8/10

Excellent

02 Jun 2023

Sohail

Firstly, if you’re only here for a short time you do not want to be booking here. I was only here for 3 days and I wish I knew the area more better.
There is nothing close by, and by close by I mean within 10 minutes walking distance. We arrived really late so it was difficult to find food however we found a good spot (forgot the name), you take a right from the hotel and carry on walking STRAIGHT for about 15 minutes, well worth the walk. The location of this double tree Hilton is in Topkapi, which means you have nothing nearb. I was using public transport every day, either trams or taxi. Tram is very cheap but taxis can be costly based on the driver, however you may use Uber or iTakski.
The staff were polite and helpful however I feel like upon entry, staff could be more welcoming considering it’s the ‘Hilton’. The communication prior to arriving was not the best as I messaged the hotel a few times to try and do a special do for my wife but it didn’t work, perhaps there was some internet issues.
I didn’t see the full facilities in the hotel so it would be unfair of me to make comments however I know they have a terrace view at the top which is pretty decent. The room itself has an outdated TV, which I’m sure Hilton should change to something more worthwhile. I’d have hoped being in 2023 and in Hilton we would have smart tv’s.The room size is decent for sure, I thought it was a good price to pay but looking around Topkapi I feel like I could have gone for better options

Leisure Partner

8/10

Excellent

31 May 2023

Nozrul

Hilton

Very pleasant stay

Friends_and_family Family

10/10

Exceptional

04 May 2023

Yamen

Property very clean

Leisure Friends

6/10

Pleasant

17 Apr 2023

cedric

Staff was pretty unfriendly. Hardly said a word to me at check-in. We were nearly the only ones at dinner and the staff seemed annoyed to have to do some work...
Huge stains on the carpet in the room.

Leisure Family_with_children

8/10

Excellent

15 Apr 2023

Samia

Holiday in Istanbul

The hotel staff are very collaborative. Since we are in the holy month of Ramadan, they provided in room suhoor service at a relatively good price. The suhoor has very good options like fresh soup, fruit salad, orange juice, boiled egg, different types of cheese, whole grain bread, and butter and honey.

The location of the hotel is relatively good as it's in the European side of Istanbul in an area named Byrampaśa and clos to so many touristic locations.

The amenties refill was complete and on time, the hotel focuses on clean and recycable eco-friendly paper cups. They also provide toothbrush and additional tissues when you ask for.

The room size is small it might be suitable for a single traveller like me, but if you have alot of luggage or you are travelling as a family, I won't recommend you to book such a room.

The downside of my experience was the cleaning service especially when it comes to the bathroom, and changing the blanket. I had stayed for five days and they never changed the bedsheets and pillow case. I couldn't report that as I used to leave early and come late at night. Moreover, the toilet was never cleaned wither the sink, the shower, or even the floor. Another issue is that the draining system of the toilet is very bad and need some maintenance as the water immediately fill the whole place.

10/10

Exceptional

13 Mar 2023

AMAL

The aroma and smell of the hotel was spectacular

Business_and_leisure Family_with_children

6/10

Pleasant

24 Feb 2023

Manila

I enjoyed staying at this hotel. Staff were very friendly. I specially thanks Akon the receptionist who was very nice welcoming person.

Leisure Family

8/10

Excellent

24 Feb 2023

Verified traveler

Great stay in Istanbul!!

I was pleasantly surprised by my stay, the staff were really helpful. Organising taxi's and other small things. The waiter in the bar was particularly helpful on my first evening. I will certainly stay here again when I need to travel back to Turkey.

Business

10/10

Exceptional

01 Feb 2023

Milan

Excellent place to stay, and very friendly staff

Leisure Self

2/10

Poor

19 Jan 2023

majed jamil

فندق بجرار مقبرة وفي منطقة جداا سيئة ومطعم سي جداا

Friends_and_family Family

2/10

Poor

01 Jan 2023

Chaudhry

None

Leisure Family

4/10

Poor

25 Dec 2022

Niveditha Satish

Room carpet had stains, no facility to charge devices with us pins..

Leisure Partner

2/10

Poor

01 Dec 2022

Sumaeya

Very friendly staff. Cleanliness is great. breakfast buffet is superb!

Leisure Family

8/10

Excellent

24 Nov 2022

scott

It is a nice hotel. Staff very friendly. Room was nice but the walls are very thin. You could hear people talk in the next room. Food lovely and the gym was great.

Business

10/10

Exceptional

23 Oct 2022

Kamrul Islam

Perfect

Leisure Friends

8/10

Excellent

22 Oct 2022

clare

A fairly good location if you’re willing to take taxis everywhere, which are cheap, but traffic is endless and short journeys can take ages. The hotel was good, towel changes everyday which is completely unnecessary but the room was comfortable and clean. The breakfast was good and staff very efficient and kind. The downstairs restaurant, which seemed to be the only one open in the evening, was ok. Only pastas, pizzas no Turkish food which was disappointing. The pool area was lovely but remember it is single sex use of facilities in terms of the sauna, steam room and hammam so that means you can’t enjoy it as a couple. Overall a good base to explore this huge city.

Business Family

10/10

Exceptional

20 Oct 2022

vigneswaran

Place is good

10/10

Exceptional

20 Oct 2022

Juliet

Location clean friendly

Business_and_leisure Family

6/10

Pleasant

18 Oct 2022

Sulev

There were significant stains on the carpet of the room, the stains were from different colors and sizes, I bet that carpet has been there for a very long time. it was disgusting!

Business Self

2/10

Poor

09 Oct 2022

Shezan

Was woken up really early by noise of linen trolleys outside!

Business Self

10/10

Exceptional

27 Sep 2022

Tariq

I had a very nice stay