Name: Four Points Flex by Sheraton Osaka Shinsaibashi
Address: Nishishinsaibashi, Chuo Ward, 1-10-10, Osaka, 542-0086, JP

10/10

Exceptional

21 Jun 2026

Simon

Great hotel, well located for Dotonbori which is a short walk away. Also right next to a station.

Staff super helpful with a great range of free amenities such as toothbrushes, razors etc

Friends_and_family Family

10/10

Exceptional

28 May 2026

Fernando

Everything’s great, missing coin laundry which is very useful for travelling light in Japan. But eveything else is amazing. The bed was comfortable. I woul only suggest to make the TV’s streaming compatible.

Partner

10/10

Exceptional

21 May 2026

Lady

Great location right next to shops, restaurants, and convenience stores, which made exploring Osaka very easy. The staff was always respectful and helpful. A few interactions came across a little blunt, but everyone was still polite and professional overall.

The hotel had nice amenities on the first floor and a free coffee machine in the lobby, which we appreciated every day.

The room itself was extremely tight with almost no storage space, so it was difficult to organize luggage. The outlets were also limited. The bathroom shower head is fixed aiming outward and cannot be adjusted, so water tends to spill outside the shower area. The bidet seat also did not have warm water. They were kind enough to provide extra towels when we asked, which helped.

Overall, a convenient stay mainly because of the excellent location and amenities, but the rooms could be more functional and comfortable for longer stays.

Partner

8/10

Excellent

21 May 2026

Lady

Great location right next to shops, restaurants, and convenience stores, which made exploring Osaka very easy. The staff was always respectful and helpful. A few interactions came across a little blunt, but everyone was still polite and professional overall.

The hotel had nice amenities on the first floor and a free coffee machine in the lobby, which we appreciated every day.

The room itself was extremely tight with almost no storage space, so it was difficult to organize luggage. The outlets were also limited. The bathroom shower head is fixed aiming outward and cannot be adjusted, so water tends to spill outside the shower area. The bidet seat also did not have warm water. They were kind enough to provide extra towels when we asked, which helped.

Overall, a convenient stay mainly because of the excellent location and amenities, but the rooms could be more functional and comfortable for longer stays.

Partner

10/10

Exceptional

13 May 2026

Carmen

Great Hotel

Partner

10/10

Exceptional

29 Apr 2026

Eliza

Clean room, i like how they have the washer and dryer , few steps away to restaurants / malls , dotonbori and shinsaibashi

Partner

8/10

Excellent

24 Feb 2026

Roslyn

Good location

10/10

Exceptional

11 Dec 2025

Vernon

Great location.

6/10

Pleasant

04 Dec 2025

Clare

Good

10/10

Exceptional

15 Oct 2025

Neville

Amazing Hotel in Shinsaibashi

Perfect location within the Shinsaibashi area with lots of shopping, food, steps away from the subway/metro. We usually stay at another hotels around this area and was very happy to have found this new refurbished little hotel in the middle of it all. Definitely would be back!

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Sara

Walkable distance from a lot of shopping malls and donong areas as well as train stations. Staff were very friendly. Its a great place if youst there to shower/sleep seeing that the rooms are fairly smaller.

Leisure Partner

8/10

Excellent

21 Sep 2025

Martin

10 minute walk to Dotonbory.
Close to metro station.
Good dining options around.
Hotel is a bit outdated but clean.
Has safe box and small fridge.
Good for a solo traveler, ideal for 2 nights.

Leisure Self

6/10

Pleasant

19 Sep 2025

Mario

Locations

Leisure Family_with_children

8/10

Excellent

25 Aug 2025

Christine Mae

Great location

Leisure Self

8/10

Excellent

20 Aug 2025

Nathan

Rooms were great, staff was wonderful. I had no issues with my stay. However, my friends in adjacent rooms had issues with air conditioning and complained multiple times. After the issue couldn't be resolved they were given 2 separate rooms to replace a two twins. One of these rooms still had no air conditioning. The location is in a great area, lots of fantastic dining options within walking distance and convenient stores nearby.

Leisure Family

10/10

Exceptional

29 May 2025

Leslie

Excellent location near subway entrance. Clean and modern small style hotel. Compact but it works. Convenience stores on same block.

Leisure Self

10/10

Exceptional

25 May 2025

zichu

Room are really small, otherwise all good

Leisure

10/10

Exceptional

22 May 2025

Jeremy

A surprisingly quiet spot in a party neighborhood

A quick subway ride from the Shin-Osaka bullet train station, this hotel is in a popular neighborhood with many bars and restaurants nearby. I was concerned that the street noise might be a bit much, but the hotel is set back a bit from the street with windows facing building to each side and quality noise absorption.

Partner

10/10

Exceptional

21 May 2025

Amber

The hotel itself was nice. The room was modern and well laid out (the room is small but that is the norm from our experience in Japan). There is a small 'sofa' in the corner that can be used to lay a single large suitcase out (my partner laid his out on the floor near the bed and it wasnt too in the way). Its around a 10 minute walk to the centre of Dotonburi and the famous Glico man.

Leisure Partner

10/10

Exceptional

08 May 2025

Tien Chen

The location is super close to a major subway hub so it is super convenient to use it as a base to explore Osaka. The staff are the front desk were super friendly and professional as welll. There are lots of eateries and convenience stores around the area too. It is definitely a good hotel for travellers who are looking more at staying out exploring the city for most of their time there and needed just a place to rest at night!

Leisure Self

8/10

Excellent

07 May 2025

Ellen

Great location next to Shinsaibashi Station and shopping and a 10 minute walk to Dotonbori or one train stop to Namba Station. We attended World Expo 2025 so the train there and back was fairly straightforward.

We were two adults in the double room which was small, we had 2x 70cm and 2x 50cm carryons, we could only open suitcase at a time. Scarce in room facilities, included a kettle, 2 mugs, 1 spoon. Hair care and skin care and pyjamas were included.

I would stay here again, maybe a bigger room if I came with my family.

Leisure Family

10/10

Exceptional

29 Apr 2025

Maria

Very convenient

10/10

Exceptional

23 Apr 2025

Verified traveler

Expensive for a small room

The location of this hotel can't be beat. But there are also plenty of downsides. While the room was cheaper compared to other hotels, the front desk was not helpful with my queries and barely spoke any English. The room itself is also very small. I had a hard time figuring out where to put my luggage inside the room and kept on hitting the walls in the shower. The housekeeping also did a very bad job. They did not change my sheets in the 4 nights I was there. This hotel is very basic. No bellman, no security and poor house keeping. I would say it offers similar services to an Air BnB. Be sure to set your expectations when booking in this hotel. It does not stand up to the Sheraton brand.

Friends_and_family Friends

6/10

Pleasant

18 Apr 2025

Antonio

Very close to a myriad of different shopping and walkable to Dotonbori area. There were no amenities and the room was tiny.

Leisure Family

10/10

Exceptional

10 Apr 2025

Aleah Ashea

Very convenient, easy to find, and clean.. Just about a minute or less walk from the Shinsaibashi Exit 7 from the Midosuji Line.. Also has a 7-Eleven on one side and a Family Mart on the other and walkable to Dotonbori.. Also, even after check out, you can leave your baggage to still continue exploring.. I would definitely stay here again.

Leisure

10/10

Exceptional

06 Apr 2025

Linda

.

Leisure Partner

8/10

Excellent

01 Apr 2025

Sui

Decent hotel

Small rooms but good location and friendly staff.

Partner

4/10

Poor

30 Mar 2025

Alexandra Adelina

We Stayed 5 or 6 consecutive nights. The cleaning was supposed to happen every 3 days and it didn’t happen. The towels were not changed and I had to ask the staff to change them after 3 days.
2 elevators are not enough in the morning if one is used by the cleaning ladies. We literally had to wait 15min for the elevator and we were at first floor. No way we could go down taking stairs because they told us they’re used just in emergency cases.
The staff speaks broken English and was hard to communicate effectively with them.
I expected definitely higher service by such hotel.

8/10

Excellent

17 Mar 2025

Malinee

The rooms are kind of small. It was hard to fit luggage’s inside. We managed to make it work.

Leisure Partner

2/10

Poor

19 Feb 2025

Wah Kit Derek

rooms are extremely small and doesnt have space to open the luggage

Leisure Friends

8/10

Excellent

10 Feb 2025

Teresita

The hotel was hard to find at first time as it is tuck in middle od some stores. Some staff doest speak english but still try to help. Convenient location and clise to slit of dining and shops.

Leisure Family

10/10

Exceptional

25 Dec 2024

Ms Yingluk

The hotel is very convenient, close to the subway station and shopping area. The hotel is clean and the staff were very helpful!

Leisure Family

10/10

Exceptional

04 Dec 2024

Ziyue

Everything is beyond excellent, only downside is the hotel property doesn’t provide any water bottles. I don’t see this as a problem since they are a few convenience stores downstairs.

Leisure Friends

10/10

Exceptional

28 Jul 2024

Shaoching

Women only floor is great. Will stay again.

Friends_and_family Family

10/10

Exceptional

07 Jun 2024

Adrian

Unizo was close to train station and short walk to shopping and Dotonbori.

Leisure Family_with_children

10/10

Exceptional

02 Apr 2024

Paul

It’s a very clean and new hotel right in the heart of Shinsaibashi and amemua so many options for food, shopping, nightlife and the best Osaka has to offer. The hotel has a clean, modern design. The bathrooms are exceptional, elevators fast to respond and the rooms have lots of lighting options so can make the room as dark or as bright as your mood and personal preferences dictate. Only downside is it can be hard to spot from the street and the breakfast cafe (cafe bohemian) takes up the front space of the street so look between two “UNIZO” signs and go down the “side street” to reach reception. Has smoking rooms and ladies only area and is secure (elevator needs a card to scan and will only let you go to the floor your room is on). Nearly perfect and great value.

Business_and_leisure

10/10

Exceptional

29 Feb 2024

Muhammad Afifuddin

Check in is fuss free, area is near to the shopping district which is walking distance.

10/10

Exceptional

13 Jan 2024

Sarah

Convenient location close to the Shinsaibashisuji shopping street. Only downside is having to cross the major road to get to that area. No need to cross though if you’re heading down to Dontonbori. Clean, rooms a little small but can’t expect much bigger for a Japanese hotel.

Leisure Partner

8/10

Excellent

10 Dec 2023

Kelly

I accidentally booked a smoking room and it was infiltrated with second-hand smoke (as expected). The smoke smelt so bad that I fell sick after that night. Luckily the staff helped me change my room the next day.

Leisure Self

10/10

Exceptional

06 Nov 2023

Julian

Solo adventurer - APPROVED!

This hotel was amazing and is located in such a perfect spot in Shinsaibashi. Everything you need is within a 5 minute walk from the hotel and the best part is that it is affordable!

Self

10/10

Exceptional

01 Nov 2023

Stephen

Perfect location for our Osaka stay!

Leisure Partner

10/10

Exceptional

16 Oct 2023

Jose Angelo

Great value and location

Great locarjon for Shinshaibashi

Self

10/10

Exceptional

19 Sep 2023

Yuanyuan

Nice modern hotel, very close to main subway line and with a less crowded, but yet still nice area right next to it.

Breakfast is simple and same every day, but I really enjoyed their breakfast curry day after day

Business

8/10

Excellent

14 Mar 2023

Chua

Great location

Hotel is situated 1 mins from the metro exit. Walkable distance to shinsaibashi area for shopping and food.

They provide toiletries at lobby so you can take what you need.

Bed is from Serta and comfortable. However only one pillow is provide and you can't ask for more. Receptionist at the night shift couldn't speak English.

Overall I would still stay in this hotel if I am in Osaka.

Business

10/10

Exceptional

17 Nov 2022

Terence

It's a business hotel. The surrounding area is quiet, not too many tourist. Hotel is just 20-30m away from subway exit.

Leisure Partner

8/10

Excellent

08 Mar 2020

Verified traveler

Hotel was well located near 2 different train stations with plenty of food and shopping options in the area. The hotel serves a business crowd so don't expect anything fancy, but room was comfortable and it was a good stay for us.

8/10

Excellent

26 Feb 2020

Verified traveler

Convenient Stay

Extremely conveniently located. Next to American village and just 10mins walk away from Dontonburi. Room is a bit small in size but this is what you would expect for a business hotel in such a central location.

Partner

10/10

Exceptional

19 Jan 2020

philip

Location Location Location

our stay was simply wonderful. The level of service, cleanliness and location of the hotel are just perfect.

Partner

8/10

Excellent

23 Dec 2019

Yvonne

Location is very convenient, very close to subway station and Shinsaibashi. Facilities are amazing on the lady's floor. Will book again for sure.

Self

10/10

Exceptional

23 Nov 2019

Verified traveler

Very close to metro exit and Shinsaibashi shopping street. They make up your room without moving you stuff. Bed and shower are nice.

Leisure Self

10/10

Exceptional

03 Oct 2019

Verified traveler

Great hotel, great location. Clean, comfortable, nice stuff, all exelent.

8/10

Excellent

26 Sep 2019

Tiziana

Osaka Stay

Value for money hotel. Room a little small but has all that is needed.

Partner

8/10

Excellent

14 Sep 2019

DANNIE

Good Location

Very convenient location but the wifi signal was not strong.

Partner

8/10

Excellent

09 Sep 2019

Verified traveler

Convenient but weak wifi

Very convenient to Shinsaibashi and subway station. Room was small but clean. One free bottle of water per day. Need to improve wifi strength. Signal quite weak on the upper floors. Perhaps add wifi signal boosters or additional routers.

4/10

Poor

07 Jul 2019

Verified traveler

Breakfast each day the hot food was cold, eg: bacon, sausages
eggs.
No English speaking channels on TV

Leisure Partner

10/10

Exceptional

03 Jul 2019

Verified traveler

Excellent location
The amenities supplied were above and beyond what you would need
Plus free water each day

Leisure Family

10/10

Exceptional

21 Jun 2019

Verified traveler

I loved the fact that this hotel is very new. Breakfast buffet doesn't change but at least the food is good. The croissant and bread were excellent. Put scrambled eggs on top of the bread and it's so delicious. It's near all the shopping and Dontonburi.

Leisure Partner

8/10

Excellent

17 Jun 2019

Verified traveler

Loved the massage chair in the ladies only floor lounge! Great location, too. The room was a little dark and musty,

Leisure Self

8/10

Excellent

02 Jun 2019

Verified traveler

Well situated hotel, easy access from subway.
Rooms are just fine but would need proper curtains

Business Self

10/10

Exceptional

14 May 2019

Verified traveler

Clean, Good location

Clean room. Good location, convenience store nearby

8/10

Excellent

28 Apr 2019

Verified traveler

Liked the hotel and its location much but cushions in the room were so stinky and they woke me up at night from their odor.

Business Self

4/10

Poor

20 Apr 2019

M

Place for breakfast smells smoking

Leisure Partner

6/10

Pleasant

15 Apr 2019

Iming

Nice hotel, great location, but..

It is a clean hotel at a convenient location. The only issue is there is a random motor noise through the wall. I can't figure out where's the noise coming from, I know for sure it's not the fridge. It happens more frequent at night. Overall it's a nice hotel but will not stay there again.

10/10

Exceptional

15 Apr 2019

Verified traveler

Overall is very satisfactory and clean. The location also convenient.
I will consider stay here again

Leisure Partner

8/10

Excellent

14 Apr 2019

Verified traveler

Great room for the price

Room had just enough space to not feel so cramped. Bathroom amenities were appreciated (especially the bath salt packet). Bed was firm but comfortable enough. Window was frosted so I could not see out, but well insulated as I could not hear the rain. I could not hear the street noise or sounds from the next room but I could hear doors closing/ foot step thumping as they passed by my room. All television channels were in Japanese, however. I could not figure out how to use the phone and no English directions were provided. I had to go down to speak to the front desk to set up a morning call. They provide luggage storage in a back room. The waiting area was clean, spacious, and had many seats available.

10/10

Exceptional

12 Mar 2019

Verified traveler

Convenient location

Clean & tidy room. Close to Shinsaibashi.

Family

8/10

Excellent

10 Mar 2019

Verified traveler

The hotel is new, may be room is a bit small. Service is good and front desk staffs are helpful and nice.

Leisure

8/10

Excellent

01 Mar 2019

claire

Good Location

Breakfast was good. Location was convenient. However, the room looks and feels dusty. Housekeeping needs improvement.

10/10

Exceptional

07 Feb 2019

yaniv

Explosive & Impressive hotel.

Explosive, impressive and comfortable hotel in all subjects.

8/10

Excellent

20 Jan 2019

Kam yin

Good

Family

10/10

Exceptional

06 Jan 2019

Verified traveler

Firstly, the price really ver economy, the hotel is very close to Metro Station, just few mins left from Metro Exit and easy to find.

Besides, hotel lobby and the room look like very very new.

And most of the Hotel Staff good at English that we can easy communicate and no lanauague bias.

Only thing need to comment is the room is small, but most rooms in Japan also have this situation.

Combine price, location, quality, that’s good choice and can be recommend other friends stay here

6/10

Pleasant

21 Dec 2018

Verified traveler

Nothing notable

8/10

Excellent

10 Dec 2018

Andrew

Comfortable stay in a great location

This hotel has a very modern feel to it, and the room was clean and comfortable though nothing really stands out as amazing. But it definitely has everything you need for an enjoyable stay. The restaurant where breakfast was served has a relaxed, Bohemian feel. The location is great. Close to the train station and you can walk to some of the most famous (and busy) shopping areas in Osaka. The entire definitely area has a lot of character.

8/10

Excellent

09 Dec 2018

Daniel

trusted brand

stayed with this chain many times, always top quality stuff, nice location and very new. room is avg size by Japan single room standards, which is small by western standards. But always clean and in great condition.

10/10

Exceptional

29 Nov 2018

Hannah

location is excellent.
room is tiny but very clean, cozy and comfortable.
Also breakfast was so good.
Everything was pretty much satisfied.

Family

8/10

Excellent

29 Nov 2018

Verified traveler

The hotel is very convenient, just across OPA mall. The single room is quite small. I have to close my luggage case for the walkway in the room

8/10

Excellent

22 Nov 2018

C

Very convenient location, clean room and helpful staff!

10/10

Exceptional

20 Nov 2018

Verified traveler

The location is perfect. Very close to train station and shopping district. The room is small (as with typical Japanese hotel), however is carefully laid out and comfortable. I found some hairs in my room and the cups provided are dirty, that's the only complaint. I highly recommend to stay at the ladies floor for female travellers. Good value for the booking

Leisure Self

8/10

Excellent

09 Nov 2018

Chok Kei

Not bad for the price

Stayed in the lady s floor and it was great as they have a little lounge for ladies with massage chair n self serve laundry. The room itSelf is rather small and not enough room to open luggage. Very simple breakfast, not worth paying extra for. Very convenient location n lots of eateries n 2 min walk to subway.

8/10

Excellent

08 Nov 2018

Frank

hotel location is excellent as it is close to subway station and shopping centres, but the room is comparatively small to shoppers.

10/10

Exceptional

31 Oct 2018

Richard

First visit to Shinsaibashi

First time visit to the Shinsaibashi area. Great hotel and location. Staff were all very helpful. We would stay here again

Partner

8/10

Excellent

30 Oct 2018

Joshua

Great location, new property, small room even by Japanese standards.

8/10

Excellent

29 Oct 2018

Katherine

Clean hotel with basic amenities 👍

The hotel is located very conveniently near Shinsaibashi station and within about 15 mins walking distance from Namba area. Don Quoite, Dotonbori, Shinsaibashi shopping center can be accessed by walking. There are also convenient stores very nearby the hotel. Check-in and check-out were smooth. Basic amenities are provided. Would be happy to come back here :)

10/10

Exceptional

24 Oct 2018

Verified traveler

Great everything

I liked the location, room layout, and staff.

10/10

Exceptional

11 Oct 2018

Benjamin

Great Hotel!!!

Love the Unizo group of hotels and inns, they are clean and so far all the locations are great.

Would definitely be a choice of hotels that I will stay whenever i visit Japan.

Partner

8/10

Excellent

08 Oct 2018

Verified traveler

Very good stay at Hotel Unizo Shinsaibashi

The hotel was in very good condition. Everything was clean and we'll maintained. They had complete amentities in the room. Toothbrush, toothpaste, razor, shaving cream, hair comb, etc. The location is very good. It's only 7 minutes walk to Dotombori, 3 minutes to Shinsaibashi shopping street and the subway station is just around the corner. Staff are helpful and courteous. The only one small downside is that the rooms are smaller than the pictures would lead you to believe. I know Japan hotel rooms are small, but this was smaller than I expected. Good thing we were travelling with only 1 medium suitcase. You would be really pressed for space if you were travelling with two full-size suitcases. Even knowing that, I would still stay at this hotel again.

Partner

6/10

Pleasant

22 Sep 2018

David

Best place - not so good hotel

Bad smell in the lobby and around the room.
The toilet is half size.

Family

10/10

Exceptional

14 Sep 2018

Anders

My new favourite hotel in Osaka

I stayed in a single room. It's a little larger than most comparable hotels, which was nice. Good space for suitcase, bed has room for two if you get lucky. The bathroom is also nice, larger than normal. Everything seems new and clean. I have stayed here twice already, it's my new favorite hotel in Osaka.
The location is perfect in the Amemura/ Shinsaibashi area. Lots of restaurants, cafés, bars, and nightclubs in walking distance. The subway station entrance is 1 minute away.

10/10

Exceptional

05 Sep 2018

Tobias

Visited Osaka for 3 nights and decided to stay at UNIZO. Everything perfect from my side. Location of the hotel is ideal, rooms are a bit small (but normal for Japanese standards :) ), everything was super clean and new, staff helpful. Next time i come to Osaka I will stay there again. Recommended

10/10

Exceptional

26 Jul 2018

Angel

Accessible to all shopping area

Walking distance to all shopping area. Probably stay again for next visit.

10/10

Exceptional

13 Jul 2018

Verified traveler

Comfortable and clean hotel with perfect location.

Very comfortable, clean and convenient hotel. Very close to Shinsaibashi station and shopping malls. Highly recommended.

Partner

10/10

Exceptional

26 May 2018

Roy

Very good hotel for both travel and business

Location is perfect, very close to Shinsaibashi station 7th exit, shopping area,local cafes, convenient stores. Room is clean and cozy as usual of UNIZO quality. Staffs are very polite and thoughtful. I forgot my umbrella at the front desk after check in and they brought up to my room. The only bad experience is the Chinese tourists chatted so loud with their rooms door opened as if they want everyone on the floor to know they are chatting at 11PM, incredible. But, this is not the hotel's fault anyway (lol).

8/10

Excellent

12 May 2018

Verified traveler

Great location

The location is perfect! Extremely convenient and accessible to Shinsaibashi. Will stay again!

10/10

Exceptional

19 Apr 2018

William

quiet and private.

I stayed only 3 nights at the end of a trip where I had been using hostels. The room was very very small but everything was very nice. I enjoyed the way the keycard being placed turned on all of the electronics and lighting. There were a lot of lighting options and the bathroom was very good and well stocked. I enjoyed a rose salt bath packet after a day of hiking (which was replenished the next day after room service). The breakfast was ok and very cheap although it only going until 10:30 was a little inconvenient for my schedule. All in all it was a very comfortable and excessively quiet hotel.

10/10

Exceptional

04 Apr 2018

Candace T

Great stay! Highly recommended!

Very nice, helpful, and truly accomodating staff! Great area with a hip vibe, nice cafes and eateries, and cool shopping! Highly recommended!

Family

10/10

Exceptional

01 Apr 2018

yz

High recommend

This hotel is very clean, staff in front desk are very helpful. Good location and 5 minutes to subway station.

10/10

Exceptional

06 Mar 2018

Noel

compact hotel.

The hotel situated in the area of Shinsaibashi, one of the popular spot for shopping. 5 minutes to Shinsaibashisuji Shopping Street. which leads directly to Ebisu Bridge and Dotonbori with 10 minutes walk. 5 minutes walk to the JR station. Staff was very friendly. The only thing about it is the hotel room might be a little bit small for a family. We are 2 adults and 1 under 2 years old with 2 Big suitcase and 2 carry ons. the space in the room only allows you to open 1 case with no space to walk. but other than that. We were very happy with this hotel and will recommend this hotel to anyone who travels light.

Family

8/10

Excellent

29 Jul 2026

jungsuk

체크인할 때 응대해주신 직원이 좋았고
친절했습니다

다만 세면대를 습관적으로 왼쪽으로 틀게되서
손이 데일뻔했어요
그것외에는 위치도 좋고 3박 4일 재밌게 놀았습니다 !

8/10

Excellent

03 Jul 2026

Takashi

寝巻きがあると、より良かったです

Family