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Imperial Riverbank Hotel

Kuching and Sarawak · Malaysia

Jalan Tunku Abdul Rahman, 93100 Kuching, SarawakView location

8.8/10Excellent435 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.8/108.8
Condition8.4/108.4
Location8.8/108.8
Neighborhood9.2/109.2
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Imperial Riverbank Hotel

Centrally located in Kuching, the Imperial Riverbank Hotel offers convenient access to the Kuching Waterfront and Vivacity Megamall, both within a 5-minute drive. Guests can enjoy local and international cuisine at the Riverside Cafe, or order room service during limited hours.

The hotel's 109 air-conditioned rooms feature refrigerators, LED TVs, and complimentary Wi-Fi. Amenities include a 24-hour front desk, dry cleaning/laundry services, and complimentary newspapers in the lobby.

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A stay at Imperial Riverbank Hotel Kuching places you in the heart of Kuching, steps from Riverside Shopping Complex and Tun Jugah Shopping Center. This hotel is 0.2 mi (0.3 km) from Tun Jugah Foundation and 0.4 mi (0.7 km) from Jalan Padungan.

Make yourself at home in one of the 109 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Popular amenities

Free WiFi
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: MYR 100.00 per stay

    We have included all charges provided to us by the property.

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

Tun Jugah Shopping Center 0.2 km / 0.1 mi
Tun Jugah Foundation 0.3 km / 0.2 mi
Riverside Shopping Complex 0.4 km / 0.2 mi
Chinese History Museum 0.5 km / 0.3 mi
Hills Shopping Mall 0.5 km / 0.3 mi
Hong San Si Temple 0.6 km / 0.4 mi
Jalan Padungan 0.6 km / 0.4 mi
Kuching Waterfront 0.7 km / 0.4 mi
Jalan Carpenter 0.7 km / 0.5 mi
Sri Srinivasagar Kaliamman Temple 0.8 km / 0.5 mi
Hin Ho Bio 0.8 km / 0.5 mi
Hiang Thian Siang Temple 0.8 km / 0.5 mi
Square Tower 0.9 km / 0.5 mi
Textiles Museum Of Sarawak 1 km / 0.6 mi
Golden Anniversary Bridge 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 109
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Room service
  • Laundry service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
Show 11 more facilities & services
  • Lift access
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Imperial Riverbank Hotel

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Imperial Riverbank Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Imperial Riverbank Hotel

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR KING BEDRoom • SUPERIOR KING BEDROO.KG-SU

    Photos are not available for this room type.

    Imperial Riverbank Hotel

    Room SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ROOM WITHOUT WINDOWRoom • ROOM WITHOUT WINDOWROO.NW

    Photos are not available for this room type.

    Imperial Riverbank Hotel

    Room ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ROOM WITHOUT WINDOWDOUBLE • ROOM WITHOUT WINDOWDBL.NW

    Photos are not available for this room type.

    Imperial Riverbank Hotel

    DOUBLE ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNERRoom • INNERROO.IN

    Photos are not available for this room type.

    Imperial Riverbank Hotel

    Room INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Imperial Riverbank Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE INNERDOUBLE • INNERDBL.IN

    Photos are not available for this room type.

    Imperial Riverbank Hotel

    DOUBLE INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Imperial Riverbank Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Imperial Riverbank Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Imperial Riverbank Hotel

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ROOM WITHOUT WINDOWDouble or Twin • ROOM WITHOUT WINDOWDBT.NW

    Photos are not available for this room type.

    Imperial Riverbank Hotel

    Double or Twin ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin INNERDouble or Twin • INNERDBT.IN

    Photos are not available for this room type.

    Imperial Riverbank Hotel

    Double or Twin INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Imperial Riverbank Hotel

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Imperial Riverbank Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Imperial Riverbank Hotel

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Imperial Riverbank Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Imperial Riverbank Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Imperial Riverbank Hotel

8.8
Excellent
435 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.4 /10
Location
8.8 /10
Neighborhood
9.2 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
25 Jul 2026
Joel
We really enjoyed our stay. Very convenient.
8/10
Excellent
24 Jun 2026
Iamm
The room was clean and tidy. Staff was helpful and the air conditioner was efficient. Very pleasant staying at this hotel because it was so central. Thanks
Family
6/10
Pleasant
24 May 2026
Alex
Location right next to the riverfront, though no river views rooms available. Some staff were very helpful, some more apathetic.
Price is reflective of what you get and amenities were adequate for a short stay. Beds in a twin room were large and fairly comfortable. Some towels were threadbare, others were fine. Breakfast is average. One factor we did not take into account was the loud road noise during the night. Thin glass windows meant the sound carried. Motorbikes and hotted up cars like using the main road as their own personal speedway between 2am and 4am.
Not the hotels fault of course, but maybe a more upmarket place has better soundproofing?
Friends
10/10
Exceptional
01 May 2026
Chen Foh
Location excellent, walking distance to old sector of town. Superb friendly efficient staff.
Family
10/10
Exceptional
20 Feb 2026
Mary
Clean,good location,nice staff
Self
10/10
Exceptional
10 Feb 2026
Sylvester
Room was nice and clean. Staff was courteous and friendly
Friends_and_family Friends
10/10
Exceptional
24 Jan 2026
Mohamad Helmi
great to staying here and easy to go to river
Leisure
10/10
Exceptional
24 Dec 2025
robin
Best place to stay if you are planning to strolling at the waterfront and enjoy the view from the river..
8/10
Excellent
25 Oct 2025
Alice
Walking distance to many food places. River cruise also nearby.
Leisure Friends
8/10
Excellent
21 Oct 2025
Ronnie
Clean room
10/10
Exceptional
09 Aug 2025
Krishnan
Well-appointed property by the waterfront providing easy access to the tourist hotspots in town.
Leisure Self
10/10
Exceptional
06 May 2025
Melvin
This hotel is located in a very convenient place. Everything that you need is within walking distance.
Leisure Family
8/10
Excellent
24 Mar 2025
Whey Liang

Very good stay

Imperial Riverbank hotel situated beside the riverbank. The room condition is very good. Could provide soap for hand wash .
Partner
10/10
Exceptional
07 Mar 2025
Chiranjeev
Hotel is located at the waterfront, easy access to food options and things to see. I would recommend this hotel.
8/10
Excellent
01 Mar 2025
Stuart
All in all a pleasant hotel for my first stay
8/10
Excellent
04 Jan 2025
Wen Jie
Please improve on the parking arrangement procedure
Leisure Partner
8/10
Excellent
01 Jan 2025
Sejili
I like ficilities inside the room.
Leisure Family
6/10
Pleasant
22 Nov 2024
Verified traveler

I will stay again if the place is better upkept

Pleasant experience. Service staff were helpful. But air con didnt work upon checkin. The wifi connection was very poor. And the wifi tv wasnt working properly. The phone connection was damaged and the handle of the kettle was broken. Maintenace was very helpful and quickly solved the problems. But the aircon was down again on the 2nd day for close to 2 hrs.
Friends_and_family Family
10/10
Exceptional
03 Nov 2024
Liaw

Imperial Riverbank Hotel Kuching

Hotel room is clean, location is good and convenient near to eateries.
Friends_and_family Friends
10/10
Exceptional
25 Oct 2024
Ronan
I will definitely stay here again on my next visit to Kuching. The room was better than I expected for the price and can't really beat the location
Leisure Self
10/10
Exceptional
10 Sep 2024
Denys
Overall good
8/10
Excellent
27 Aug 2024
Karim Mohd Yussof
Overall a nice pleasant stay, easy access to anywhere nearby etc food, shooping.
Leisure Family
8/10
Excellent
13 Aug 2024
Anita
It's in a great location and offers value for money. I found it strange that for a hotel on the river, all the rooms face the noisy road.
Business
4/10
Poor
01 Jul 2024
Chuong-Tieu
the location is good, but the room is so noisy when next of my room where some one take a shower the noise like a water fall!
Business_and_leisure Family
10/10
Exceptional
15 Jun 2024
Ahmed
I like this property because everything I need it’s there. Also its location made me to score the hotel with 5 Star. Very helpful staff with very good service.
Leisure Self
10/10
Exceptional
24 Apr 2024
Tapos
Great location near the water front. Shops and restaurants nearby. Nice spacious clean room with nice bathroom. Very friendly and helpfull staff.
Leisure Partner
10/10
Exceptional
14 Apr 2024
Heng Mei
No parking
Leisure Partner
8/10
Excellent
21 Feb 2024
Dale
A good value priced option. A little tired looking on the inside but very comfortable and ideal location.
Leisure Self
8/10
Excellent
22 Jan 2024
Izzul Haq
Convenient, shops around the hotel. Near the waterfront. Room was spacious but toilet in room had unpleasant smell.
Leisure Family
8/10
Excellent
03 Dec 2023
Pg Aidah
Its good.and Convenient
Partner
10/10
Exceptional
19 Nov 2023
Hwa
The location is convenient, clean。
Leisure Family
10/10
Exceptional
19 Nov 2023
Hwa
There are buses to Bako, Semenggoh and Damai Beach (weekends) next to the hotel. Very clean, plenty of water in the bathroom, and friendly staff. It takes 15 minutes to walk to Darul Hana Bridge. The only drawback is that there are no river view rooms.
Business_and_leisure Family
8/10
Excellent
13 Oct 2023
Dick
Rooms are clean and decor are nice
10/10
Exceptional
24 Sep 2023
Liangying
Everything is wonderful except there is no parking
Not good for friends visiting u
Leisure Family
8/10
Excellent
21 Sep 2023
Harmiza
Walking distance to waterfront, topspot seafood. Love the spacious room even though it doesn't have window. Overall a pleasant stay.
Leisure
4/10
Poor
26 Aug 2023
Shawna
Terrible smells everywhere. My first room smelled of smoke, the staff were kind enough to move me to a room doused in floral scent instead, which was marginally better. Immediately smelled like rotten eggs when I turned on the shower so I was unable to shower after my flight - hydrogen sulfide from bacteria in pipes (dangerous) that hotel should look into fixing.

The only upside was that the bed was comfy so it did the job for the one night I needed it.

Do yourself a favour, and book into a hostel instead if you're looking for an actual livable accommodation.
Leisure Self
8/10
Excellent
22 Aug 2023
hwee kiang
Need to improve on room cleanliness.
Lift not working properly..
Business_and_leisure Self
6/10
Pleasant
05 Aug 2023
Jeffrey
BreKfast only suitable for locals. Limited choice.
Not many cafe close by.
Location on riverbank is convienent to walk around to see historocal site.
Using \"Grab\" for trandport is very convenient and cheap.
Leisure Partner
10/10
Exceptional
31 Jul 2023
Shirley
Staff were very helpful and friendly. The location is perfect, right on the riverbank and close to many food options.
Leisure Partner
8/10
Excellent
29 Jun 2023
Rudolf
This property is value for money, it’s clean and comfortable. Not fancy or modern but excellent value for one night or even a few.
Parking is an issue, and they need to do something about their pillows. Otherwise a great little place for a good price.
Leisure Partner
10/10
Exceptional
29 May 2023
Yussof Abd Karim
Best hotel to stay, very convinience as everything nearby and easy access, room can be improve, housekeeping was fast and alert when we request, excellent!
10/10
Exceptional
21 May 2023
Mohd Yussof
One of the best hotel to stay in Kuching with many interesting and attaractuve places nearby where you can just reach by walking distance, keep up the good service Imperial Riverbank, for sure will stay again for my next trip.
Leisure
6/10
Pleasant
02 Dec 2022
Toh Kian
Run down and need to spruce up Unattractive dining
Wifi was working intermittently
Housekeeping was good
Business_and_leisure Self
6/10
Pleasant
01 Dec 2022
William
Bed can be newer and more comfortable.
Friends_and_family Family
10/10
Exceptional
22 Nov 2020
Hilary

Comfortable stay

Comfortable stay. Limited on-site public parking. Breakfast available for stayed-in guests, but limited to a-la-cart due to pandemic.
Friends_and_family Family
10/10
Exceptional
17 Mar 2020
Paul
Great staff Steve went out of his way to make my trip enjoyable happened to be here when the travel restrictions were put in place and staff was very helpful in explaining what was going on
Leisure Self
10/10
Exceptional
14 Mar 2020
P C

Highly recommended

Very good hotel.Staff very helpful. Great location on waterfront.Bus and ferry stop immediately adjacent. Good asian choices for breakfast, not so .much western but more than adequate.Some traffic noise depending on room
Partner
10/10
Exceptional
13 Mar 2020
Phil
This is a well managed hotel on the waterfront. Staff are great, good location bang on waterfront with bus stop,ferry and mall right outside. Good choice of eateries close by. Highly recommended.
Leisure Partner
10/10
Exceptional
04 Mar 2020
Verified traveler
Best location and value for money
Business Self
8/10
Excellent
01 Mar 2020
DD
Breakfast in one of the reason for me in this hotel but quite disappointing for declining in the quality in recent years, even though very limited variety but I satisfied with the taste. Been here since 2018 and occasionally check in here until today. Now, the taste quite poor like they hiring new chef or what, I am not sure. However the room service was magnificent with reasonable price. Moreover, there was also declining in room cleanliness especially in toilet area. I love this hotel, this is one of my favorite place to stay in city center so I do hope that this hotel will improve.
Business_and_leisure Family
10/10
Exceptional
29 Feb 2020
Richard

Greta choice for Kuching

Great place to stay on the Kuching riverfront. No problems at all. Room was clean, quiet, good internet, good bed and shower. Breakfast buffet was good. Staff were friendly. I recommend and would stay there again.
Self
8/10
Excellent
06 Feb 2020
Verified traveler
Everything is ok
Business Self
10/10
Exceptional
06 Feb 2020
Brian

Nice Location

This is a nicely located property, right at the riverwalk, the room was clean and comfortable, the staff were very nice. A real decent breakfast was included.
Partner
10/10
Exceptional
23 Jan 2020
Verified traveler
big space, nice environment. near to everything
Business Self
6/10
Pleasant
16 Dec 2019
Verified traveler
overall is good!
Business_and_leisure Self
10/10
Exceptional
16 Dec 2019
Verified traveler
Near to food area and riverbank
Business_and_leisure Partner
8/10
Excellent
14 Dec 2019
Verified traveler
Stratigic location
Business Partner
8/10
Excellent
14 Dec 2019
Verified traveler
Good location. Good service & generally clean room. However, the toilet at lobby level was a far cry from that in the guest room. There was a strong stench and there was no toilet paper nor soap. Spoils the image of the hotel.
Friends_and_family Family
6/10
Pleasant
12 Dec 2019
Verified traveler
I request for room in High level, but I got lower level.
Business_and_leisure Self
8/10
Excellent
04 Dec 2019
Arthur

highly recommended.


Amazing stay ,Convenient to location being around central area and within walking distance.
Business
10/10
Exceptional
30 Nov 2019
Verified traveler

Good Hotel

It was a good hotel right in the middle of the city centre close to everything. I recommend it
Friends_and_family Family
10/10
Exceptional
17 Nov 2019
Lasa
Good place to stay at Kuching, nearest to waterfront.
Leisure Family
10/10
Exceptional
15 Nov 2019
Doris

Excellent.

I always stay at this hotel when in Kuching. Everything was good here.
Partner
6/10
Pleasant
14 Nov 2019
Verified traveler
The hotel is in central location, sarawak river is just right behind the hotel, alot of shops to eat, sarawak plaza, walking distance to Darul Hana Bridge, row of old shophouses to buy stuff facing the Waterfront Promenade.
Leisure Partner
8/10
Excellent
11 Nov 2019
Tania
Maybe the hotel is an old building. There were two elecators but the other one was broken. Can see around the edges that the elevator and toilet room that they were not clean up. The room was spacious. The staff were friendly, helpful, attentive and nice. Location was great. No trouble when to request for Grabcar. Not many choices for breakfast. The coffee was great. New TV! No toothbrush and laundry bag but they provide shower caps, sewing kits etc. I had a good rest, sleep and stay.
Friends_and_family Family
8/10
Excellent
07 Nov 2019
Verified traveler
the room is wide and clean but the building itself is old
Business Partner
8/10
Excellent
30 Oct 2019
ZAMY
Strategic location
Friends_and_family Family
10/10
Exceptional
21 Oct 2019
Verified traveler
This hotel hav a big space compare with other property. Overall room was okey with excellent and informative from the receptionist. The other thing need to improve is the coffee house staff are not friendly we are not feel welcome for both day .. Food was delicious especially nasi lemak. This hotel is near the water front and easy to find food
Leisure Friends
10/10
Exceptional
21 Oct 2019
Ho

Enjoyable stay

Value for money - comfortable room,convenient location, good local breakfast spread. Front office staff, Agatha, was very informative, helpful,cheerful and courteous. Keep up the good service.
Partner
8/10
Excellent
14 Oct 2019
Azhar
Friendly staffs
Leisure
10/10
Exceptional
10 Oct 2019
Mohd Zaidi
Keep it up
Business
10/10
Exceptional
06 Oct 2019
Chang

clean room with comfort bed and pillow

Room is clean, bed and pillow are comfortable, my third time stayed at this hotel, and I will be back again
10/10
Exceptional
23 Sep 2019
Nurain
Room was spacious. Clean and cozy.
Food was average, they tasted good but need to serve more variety of food. Rm25 for breakfast was a fair rate.


This hotel is walking distance to waterfront where you can find various kind of Sarawak's souvenirs and their cultural stuff.

Staffs were friendly and warm.
Business_and_leisure Self
6/10
Pleasant
14 Sep 2019
James
The service was...ok. Upon entering my room, there was a distinct odour or tobacco. They offered to spray the room... duh. Opened the fridge to discover - left-over food!!! Brushed my teeth and the the floor was flooded because the drain was loose. Didn't change my towels. Didn't change my sheets. Because I booked through Expedia.. no breakfast. The price to eat breakfast was 35 ringgit!! The bar at the hotel is separate so cannot add to room service. Menu at the restaurant is very limited. Decided to eat lunch one day and the place was all reserved although the place was empty. You'd think they would have accommodated but they just shrugged their shoulders. TV channels have nothing. Fridge didn't work. Toilet paper was 2 half rolls. Carpet was filthy. No pool. No fitness centre. Just poor quality all things considered. The only thing that impressed me was the hot water in the shower.
Leisure Self
8/10
Excellent
12 Sep 2019
Verified traveler
The hotel is just perfect and strategic because is right beside the river bank and lots of food available just walking distance and there are big shopping malls nearby. They even allow us to extend our stay with minimum charge of RM10 per hour. Excellent. Breakfast was superb.
Friends_and_family Friends
8/10
Excellent
09 Sep 2019
Verified traveler
Nice rooms and staff
Leisure Self
8/10
Excellent
06 Sep 2019
Sandra

You’ll get what you pay for

Had some issue with WIFI but otherwise not much to say. It is a three star hotel and you get what you pay for.
Partner
10/10
Exceptional
06 Sep 2019
Diane
The room is clean and tidy. The room is so spacious and the bed is big even it is a twin sized bed. We so loved the pillows and how comfortable the bed is. Will definitely recommend this hotel to friends visiting Kuching. Indeed that the ratings and comments from Expedia and other hotel sites are true! Value for money and nearby to a lot of establishments like the popular Topspot foodcourt and mcdo and the riverbank is just behind the hotel.
Business Friends
10/10
Exceptional
02 Sep 2019
Verified traveler
Central location
Leisure Partner
8/10
Excellent
29 Aug 2019
Verified traveler

Good.

Good.
Business
8/10
Excellent
27 Aug 2019
Verified traveler
Strategy location, convenient.
Leisure Family
8/10
Excellent
27 Aug 2019
Verified traveler
Excellent location right next to the river, with its attractive riverside walkway to take a stroll and have something to eat. Magical at night with all the coloured lights.

Rooms were quiet and clean. A good night's sleep in firm comfy beds. En-suite clean with plentiful hot water.

Breakfast buffet well stocked and tidy.
Leisure Family
10/10
Exceptional
18 Aug 2019
Verified traveler
the place is good and clean. good location and value for money. I will sure stay over again if I am in Kuching.
Business_and_leisure Family
10/10
Exceptional
12 Aug 2019
Verified traveler
great location
overall great
just that no car parking provided
which is inconvenience.
Friends_and_family Partner
6/10
Pleasant
04 Aug 2019
Verified traveler
there was urine stench along the corridor
Business Self
10/10
Exceptional
02 Aug 2019
Verified traveler

Very good, but can do better

It was a very good experience staying at Imperial Riverbank Hotel. The staff were helpful and informative. The hotel is located near to all the places (those that near to the city) to visit by visitors and food was easy to get.

The room was clean, but the cleaner could do have done a better job by making sure that the floor was thoroughly clean from the previous occupant. There was a bloop of gummy sweet on the floor when I checked into the room, the gummy sweet remained on the until the following day when I decided that I will remove it by myself (ie - the cleaner missed it 2 days in a row).
10/10
Exceptional
01 Aug 2019
Verified traveler
Cosy and clean
Business Family
10/10
Exceptional
30 Jul 2019
NORASLIN
Excellent stay for sure will stay @ the hotel again.
Family
6/10
Pleasant
22 Jul 2019
Verified traveler

lack of parking space

would rate higher rating if have ave more parking space. I have to park at other hotel parking space and i have to cross the road during raining day.
Partner
10/10
Exceptional
15 Jul 2019
Verified traveler
Centrally located and easy to access all the sites. The staff were exceptionally pleasant and helpful with directions as well as recommendations for dinner.
Leisure Self
10/10
Exceptional
14 Jul 2019
Xavier
Improve about breakfast Tq
Business Friends
10/10
Exceptional
08 Jul 2019
KJ
Excellent 👍
10/10
Exceptional
30 Jun 2019
Verified traveler
The AC causes a draft that enters my lungs while I sleep. This is at most hotels. There needs a way to redirect the flow.
Leisure Self
10/10
Exceptional
30 Jun 2019
Verified traveler
Limited parking. Otherwise a very nice hotel with strategic location. Very convenient and at the same time very comfortable to stay at.
Friends_and_family Partner
10/10
Exceptional
28 Jun 2019
Verified traveler
the staff friendly and the hotel very clean
Friends_and_family Family
10/10
Exceptional
24 Jun 2019
amm
friendly staff
Friends_and_family Family_with_children
8/10
Excellent
23 Jun 2019
Verified traveler
Wi fi OK, staff very friendly and kind and helpful, place very clean.
Leisure Family
10/10
Exceptional
09 Jun 2019
Sian Chiew
Nice environment, good service, price reasonable.
8/10
Excellent
27 May 2019
Ana

Pleasure trip

The room amazing.. clean and comfy bed.. but please improve for the soundproof for rooms that nearby roadside.. as it became more noisy.. overall enjoy the trip.. the staff doing amazing work and service..
Family
8/10
Excellent
17 May 2019
J.
Great location. In the heart of the riverwalk area.
Leisure Friends

Location & surroundings

Imperial Riverbank Hotel
Jalan Tunku Abdul Rahman, 93100 Kuching, Sarawak, Kuching, Malaysia

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Imperial Riverbank Hotel

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