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Breakfast is included with your stay.
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Candlewood Suites Lancaster West By IHG
Lancaster - PA · United States
100 South Tree DriveView location
8.2/10Excellent993 Reviews
Cleanliness8.4/10 8.4
Service8.6/10 8.6
Comfort8.8/10 8.8
Condition8.2/10 8.2
Neighborhood8.6/10 8.6
Amenities8.0/10 8.0
See all ratings- Hotels with charm
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Candlewood Suites Lancaster West By IHG
Experience the charm of Amish Country and the thrill of designer outlet shopping at the Candlewood Suites Lancaster West. Built in 2017, this four-story hotel offers 85 rooms, each featuring a full kitchen and complimentary Wi-Fi. Enjoy free parking, a heated indoor pool, and a fitness center.
Located just off Route 30, outside Lancaster City, the hotel provides easy access to area attractions, farmers' markets, and local charm. ADA-accessible rooms and spacious suites are available. Complimentary coffee and snacks are also provided.
Whether for business, leisure, or a family gathering, the Candlewood Suites is a 100% smoke-free hotel ready to meet your needs.
Show less
With a stay at Candlewood Suites - Lancaster West by IHG in Lancaster (West Lancaster), you'll be a 1-minute drive from Dutch Apple Dinner Theatre and 8 minutes from Franklin & Marshall College.
This hotel is 4.5 mi (7.2 km) from Millersville University and 5.1 mi (8.1 km) from Lancaster Marriott at Penn Square. Make yourself at home in one of the 85 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops.
Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary newspapers, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Utility fee: USD 5 per accommodation, per night
We have included all charges provided to us by the property.
-
You need to know
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
-
Minimal age
21
-
Optional fees
- Pet deposit: USD 75.00 per day
- Pet fee: USD 75.00 per pet, per day (maximum USD 150 per stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Dutch Apple Dinner Theatre
1 km / 0.6 mi
Leisure Bowling & Golfing Center
1.7 km / 1.1 mi
Field of Screams
3.4 km / 2.1 mi
Corn Cob Acres Field of Fun
3.5 km / 2.2 mi
Boulders Mini Golf
4 km / 2.5 mi
St. Leo the Great Catholic Church
4.4 km / 2.7 mi
Long's Park
6.3 km / 3.9 mi
James Buchanan's Wheatland
6.4 km / 4 mi
Campus of History
6.5 km / 4.1 mi
Park City Center
6.7 km / 4.2 mi
Keystone Art & Culture Center
7.1 km / 4.4 mi
North Museum of Natural History
7.2 km / 4.5 mi
Millersville University
7.2 km / 4.5 mi
Regal Manor
7.6 km / 4.7 mi
Hole in The Wall Puppet Theater
7.9 km / 4.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 85
- Number of floors (main building): 4
- Double rooms: 31
- Suites: 6
- hotel
- Small pets allowed (under 5 kg)
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
Show 20 more facilities & services
- Laundry service
- LaunderetteExtra charge
- Multilingual staff
- Lift access
- Newspaper stand
- Shop
- Newspapers
- BBQ facilities
- Grill/BBQ
- Library
- Smoking areaExtra charge
- Printer
- Fax
- Indoor freshwater poolExtra charge
- TV lounge
- Game roomExtra charge
- Picnic
- Snacks
- Non-smoking establishmentExtra charge
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 28 m²STU.H6
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Dishwasher
- Wheelchair-accessible
- Microwave
- Fridge
- Kitchen
- Internet access
- Hairdryer
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
STUDIO Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6
Room amenities
- Dishwasher
- Wheelchair-accessible
- Microwave
- Fridge
- Kitchen
- Internet access
- Hairdryer
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
SUITE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • Accessible • 1 Bedroom • 46 m²SUI.H6-1
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Kitchen
- Internet access
- Microwave
- Fridge
- Disability-friendly bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
SUITE Accessible
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-1
Room amenities
- Kitchen
- Internet access
- Microwave
- Fridge
- Disability-friendly bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 28 m²STU.QN-1
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Kitchen
- Dishwasher
- Fridge
- Microwave
- Bathroom
- Hairdryer
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
STUDIO QUEEN SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN-1
Room amenities
- Kitchen
- Dishwasher
- Fridge
- Microwave
- Bathroom
- Hairdryer
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
STUDIO WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 46 m²SUI.H6-KG
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Kitchen
- Internet access
- Microwave
- Fridge
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
SUITE Accessible KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Room amenities
- Wheelchair-accessible
- Kitchen
- Internet access
- Microwave
- Fridge
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen Beds • 1 Bedroom • 31 m²STU.H6-2Q
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Microwave
- Kitchen
- Fridge
- Internet access
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
STUDIO Accessible-Two Queen Beds
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-2Q
Room amenities
- Microwave
- Kitchen
- Fridge
- Internet access
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
SUITE ONE BEDROOM Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
SUITE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 46 m²SUI.B1-KG
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Microwave
- Fridge
- Dishwasher
- Kitchen
- Internet access
- Hairdryer
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
SUITE KING BED ONE BEDROOM
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Room amenities
- Microwave
- Fridge
- Dishwasher
- Kitchen
- Internet access
- Hairdryer
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
STUDIO TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 25 m²SUI.KG
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fridge
- Dishwasher
- Kitchen
- Hairdryer
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
SUITE KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- Fridge
- Dishwasher
- Kitchen
- Hairdryer
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO TWO QUEEN BEDS
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 39 m²STU.KG
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Dishwasher
- Bathroom
- Microwave
- Fridge
- Kitchen
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
STUDIO KING SIZE BED
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Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Room amenities
- Dishwasher
- Bathroom
- Microwave
- Fridge
- Kitchen
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 Bedroom • 39 m²STU.H6-KG
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fridge
- Internet access
- Kitchen
- Microwave
- Disability-friendly bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
STUDIO Accessible KING SIZE BED
Room photos
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Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-KG
Room amenities
- Fridge
- Internet access
- Kitchen
- Microwave
- Disability-friendly bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 25 m²STU.2Q
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Internet access
- Dishwasher
- Microwave
- Fridge
- Kitchen
- Hairdryer
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
STUDIO TWO QUEEN BEDS
Room photos
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Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q
Room amenities
- Internet access
- Dishwasher
- Microwave
- Fridge
- Kitchen
- Hairdryer
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 25 m²STU.ST
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Dishwasher
- Bathroom
- Hairdryer
- Kitchen
- Fridge
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
STUDIO STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Room amenities
- Dishwasher
- Bathroom
- Hairdryer
- Kitchen
- Fridge
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 28 m²STU.QN
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Internet access
- Dishwasher
- Microwave
- Fridge
- Bathroom
- Hairdryer
- Kitchen
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
STUDIO QUEEN SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Room amenities
- Internet access
- Dishwasher
- Microwave
- Fridge
- Bathroom
- Hairdryer
- Kitchen
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 31 m²STU.H6-2
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Dishwasher
- Bathroom
- Hairdryer
- Internet access
- Kitchen
- Fridge
- Microwave
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
STUDIO Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-2
Room amenities
- Dishwasher
- Bathroom
- Hairdryer
- Internet access
- Kitchen
- Fridge
- Microwave
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size Bed • 1 Bedroom • 28 m²STU.H6-QN
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fridge
- Kitchen
- Bathroom
- Hairdryer
- Internet access
- Dishwasher
- Microwave
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCandlewood Suites Lancaster West By IHG
STUDIO Accessible-Queen Size Bed
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-QN
Room amenities
- Fridge
- Kitchen
- Bathroom
- Hairdryer
- Internet access
- Dishwasher
- Microwave
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Candlewood Suites Lancaster West By IHG
100
reviews shown
Sandra
Great location, parking is at a premium.
marisol
The staff received us warmly. The room was clean. Hotel is quiet and and well kept.
Rue
Everything was great. Only thing was that all the booking sites don't show that the pool is closed down.
Vin
I got there and my room only had one bed in it. I had to wait two hours for my room to be ready on Saturday. I got back to my room and my bed and desk were covered in ants. The manager suggested that I brought the answer in getting me another room. I would never stay here again.
Jessica
The amenities in the hotel room were great. But they lied about all of the other amenities they offer- there was no indoor pool there was no breakfast options other then coffee. The snack/connivence was empty except for a few ice cream bars and canned sodas- so literally no grab and go snack options like they said. I literally booked this hotel at an absurd price per night for my son’s soccer tournament solely because of the pool and the snack concession and breakfast which were not there!
Janine
Staff are super friendly. Check in was a breeze.
Rahim
Perfect for a family traveling
Dale
Everything was fine for the price.
Idalys
Muy limpio las habitaciones
Lexie
The room was absolutely filthy. There was hair on the shower walls and dirty wash clothes laying on top of the shower. There were 2 bugs on the wall as soon as I walked in. The blanket was disgusting and dirty. The TV was broken. The plates were wet and dirty that were \"clean\" in the drawer. It smelled like dog and smoke. It was an awful experience and I will never be staying there again.
Carla
Poole was closed
Bedding was extremely dirty
The front desk girls
Has to change my bedding no other staff was on site.
Gym was a joke and the hotel smelled like mildew
Bedding was extremely dirty
The front desk girls
Has to change my bedding no other staff was on site.
Gym was a joke and the hotel smelled like mildew
Deborah
The room was clean. The first night the air conditioning wasn’t working properly. We told the front desk person in the morning. It was fixed when we returned later.
Joseph
Bed was comfy, rooms were clean and comfortable. Very nice studio rooms have a kitchen/electric stove top, never seen that before in a hotel!! Will definitely stay again if needed.
Lori
The place was not what I expected esp for the price. The room was clean but the first room we got the door didn’t latch shut or lock. The second room was better , but bathroom didn’t latch shut, the shampoo etc dispensers in the shower was all fallen apart. The shower gel didn’t even pump. There were only 2 sets of thin towels for a room that was available for 4 people and there was a sink hole by the rain sewer drain in the parking lot. Again, an average middle of the road hotel, not what I expected from this brand/chain or for the price.
Jeri Lynne
Management and the front desk are not helpful and rude.
Kristin
We have stayed here several times when in Millersville, but each time the rooms have looked older (not maintained) and dirtier. I would choose a different hotel next time.
Dominick
From check-in to check-out, the stay was flawless!
James
Garbage can under the sink in our room was completely full of garbage when we checked in. They only offered completely coffee. This isn’t necessary the hotels fault, but the people in the room above ours were extremely noisy. I’m pretty sure they were bouncing a basketball on the floor! I will give the staff credit that when I called to complain, they did stop for a little while. Overall the staff was very nice and helpful.
Dante
We got into our room and could not find a towel without a stain on it. Went to ask for clean towels and was met with reluctance on getting more towels. We come back in only to find out our bathroom door IS LOCKED! I make the mistake of taking matters into my own hands and PICKING THE LOCK OF OUR OWN BATHROOM DOOR, so my significant other can actually use the restroom. Against better judgement we try to use the shower and continue with our night only to find out the shower did not work either. People in prison get access to bathrooms and showers it is beyond appalling to not have that in a hotel as a free man that I PAID FOR. We tell the front desk we needed a new room as the shower didn’t work, he says he has nothing and they’re all booked. He then tries to check it out himself, and forces some water to come on despite the broken faucets, and tries to write it off as working just to get us to stay. My significant other touches the water and it is ice cold. We book a different hotel on the spot to then be told a room magically opened up when they were just all booked 5 minutes ago until we made it known we were leaving. On top of all this we were DENIED A REFUND ON THE SPOT! Cheap filthy amenities, with cheaper, conniving, gaslighting management. I will never in my life book at any establishment under this name ever again for as long as I live. DO NOT BOOK HERE!
Stephanie
My stay was a nice one. My bed was not the greatest but overall it was a nice stay.
Carmen
Perfect location near the Dutch Apple Theater for a one- night stay but would absolutely be great for multiple nights as it has a full kitchen with utensils. For me it's great as it has a recliner and with my bad back it's where I need to sleep. Most places do not have a recliner, so if possible, it's my hotel of choice.
Janice
The kitchen was fully equipped. The room was clean as well as the bathroom.
Honesty
Staff members were lovely
Erin
There was a 24 hr coffee machine I was able to use. But upon arrival for a check in after 9pm-we checked in to an unclean room and had to wait for the front desk staff (who was such a good part of our experience) to service it. The room was missing a blanket, a shower curtain and a trash can. In the middle of the night (2am) I discovered the AC was not operable either. The staff at check out and check in at the front desk were very personable.
Wendy
nice and clean. super friendly employees
Domenico
We were missing utensils, there was a hole in the wall where a bathroom accessory should be and door stop is broken to the bathroom.
Keisha
This property was okay. Communication was poor. I had a previous reservation made in January. The resort called me the Wednesday before my reservation to cancel due to water pipe issues. But for some reason, I was able to reserve again 3 days later. I requested early check out, got to the resort an hour before check in and was told my room wasn’t available. Received a message 45 min after tried to check in that stating early check in was available. Checked in after 9:30 PM, was told I could request late check out up to 2 hrs. I requested late check out and was told I could only get a 30 min extension. Again, communication is poor and continuity doesn’t exist. My room was fine but I wouldn’t choose this location for any future travel to Lancaster.
Kathleen
Yes
Yaritza
All grear
GABRIELA
Fantastic staff very accommodating couldn’t be happier with my choice of hotel for a sports event.
Kura
Room very clean
Gaydly
It was amazing! The staff was so friendly and welcoming.
Alisha
Our toilet was not working, water is running non stop. 2nd weekend in a row we had a toilet not working. Unacceptable! We had to use lobby bathroom. Too expensive to not have a toilet not working. Hotel was full so we couldn’t change rooms. I have pics and videos. I want my room refunded.
Cher
Yes
Matthew
The staff was very courteous and helpful. The room had great amenities which would be valuable for a longer stay.
Chris
The rooms are very dated. There was a thermostat on the wall that said it was 75 and it felt it, no matter how low we turned the air in the window unit. We were going to leave the night before our check out instead of in the morning, but were told we would get charged an extra seventy dollars. Also the tv was cable only so no access to our subscription services
Katrina
Clean room. Microwave and big fridge in room were added value.
Alisha
Room was clean and staff was nice.
Jawana
Needs to be better
melissa
The bed was comfortable. The room provided plenty of space and it was nice to have a full refrigerator and dinning room table. The staff was friendly.
Susan
They advertise indoor pool but they do not have any pool
Tiffany
They are super nice and helpful
TIMOTHY
Nothing bag just a very average stay
Deborah
The staff was very pleasant and helpful. The room was clean.
carolyn
Adequate
Cheryl
I am concerned that the address given for me at the hotel is not my address. I live in wv and it was a Vegas add.
Raven
The room was nice and clean, and the staff was very nice. Unfortunately, the hotel itself and each floor had a weird smell to it. Also, they did have an indoor pool, but it was closed due to renovation and I purposely wanted an indoor pool. This is not the first time it happened, and I would hope that the hotels would put that information for us to see so we wouldn’t get our hopes up to swim in the indoor pool
Ann
Large refrigerator, good setup ,comfortable stay
Jeff
Kitchen was great with a full sized fridge and freezer. Overall good experience . Room was a bit hard to control temperature wise but otherwise comfortable.
Deborah
Room was clean. The towel rod in the bathroom was missing.
Sonia
My time at Candlewood Suite.
It was a good place to stay.
Julianna
The rooms need a lot of cosmetic help. Paint peeling you can see where doors have banged into other doors, bathtub needs repair it has places where pieces came off. If the rooms would be upgraded cosmetically wise it would have been nice.
Parking was fine. Staff was nice, however we called the front desk a few times and they wouldn’t answer so we would have to go downstairs.
Parking was fine. Staff was nice, however we called the front desk a few times and they wouldn’t answer so we would have to go downstairs.
Karen
there was indoor pool listed whe they didnt have one. I need help getting back into my room early in the morning amd we coulmt fidn the 3rd shift front desk persom for over a hour, no signs or prices on the item in there market. not enought towels for how many people where listed to stay in the room. nect to my hightstand , as side of the bed there were chips on the floor. there was leak behind the toilet ehich was not fixed the whole weekend we stayed, 2 nights.
Ian
Very nice hotel. No pool though.
Shaun
Friendly, helpful staff. Overall good stay
Barbara
The front desk were great. Kathy was wonderful. She knew us by name as soon as we walked in. She remembered us from our past trips.
The property is going down hill. Much needed repairs. The door to get into our room was not working properly. The refrigerator was making all sorts of noises was hard to sleep. There was one spoon in the room. Shower curtain was too short and water went over the floor. These little things may seem like nothing to complain about but when you pay money to stay it means a lot.
The property is going down hill. Much needed repairs. The door to get into our room was not working properly. The refrigerator was making all sorts of noises was hard to sleep. There was one spoon in the room. Shower curtain was too short and water went over the floor. These little things may seem like nothing to complain about but when you pay money to stay it means a lot.
sharon
Kitchen met our needs
Ellen
Set up was fine in the kitchen area, but the overhead lighting was quite dim.
Phillip
I Had a great experience at the candlewoods Suites.
Isabelle
Good hotel for the area. Clean and nice staff.
Ximin
Spacious room. Comfortable bedding.
Darlene
It was clean. Staff was friendly. The laundry room was also clean. Swimming Pool area needs alot of attention. The chairs were broken. All of the air ducts are all rusty and coming a part. In the room the lock fell off in my hand and the door was sticking to threshold, making a loud noise! The deadbolt didn't work. If these things were fixed it. I would rank the perfect stay!
Loyal
fine tuning property, employes need to dress properly (professional look ).
Yisel
Rooms with clean kitchens in excellent condition, very friendly and helpful housekeepers! I really enjoyed my stay and would stay here again!
Michele
The snack room was such a fun idea! The staff was never at the desk. We had to wait to check in and out. The room was amazing though. We’d come again but plan to leave time to check in and out.
Verified traveler
Good for a night or two
easy check-in,good parking,the room was cleanthe bed was a bit hard the pool area was very humid and did not look clean did not use the pool but did notice that there were no towels available at the towel rack
Victor
Great staff.
Fernando II
Still new hotel and hopefully they’ll keep their standards. The reason why I rated this facility really high.. Kudos to the front desk employees. Good customer service..
Mrs. Adeaneis
Ali front desk host is top tier resourceful very hospitable
Darius
Add gallon of water in the small shop.
Stephanie
Great stay...easy in and out
Stanley
Room was a good size with everything we needed. Food was not provided
James
Decent place to stay for a night.
Kiara
Hotel was clean
Andre
Nothing
Lori
Fine
Alok
Unhygienic conditions. Noisy. No pet control and poor management.
DO NOT RECOMMEND
DO NOT RECOMMEND
Jeanine
Enjoyed myself
Linda
Did not receive the room that I booked, booked king suite ended up with 2 double suite
Stanley
Pest Problem
Room was roach infested.
Leo
Overall, rm. 320 very good. However, The refrigerator made noise throughout the night which disturbed our sleep..May have been the icemaker as it did not make much ice during our stay.
Careen
Good
Dianne
The hotel could use some upgrades for the prices. Staff was friendly and helpful. Great having the kitchenette.
Colleen
Room/bathroom could've been a little cleaner, overall okay. Window in room dirty. Television did not work.
Staff very friendly and attentive.
Would be nice if kitchen had a cutting board.
Staff very friendly and attentive.
Would be nice if kitchen had a cutting board.
Neera
It was good but there was a slight odor of smoke in the room even though it was a smoke free building. Perhaps the smell came in from people smoking outside the building.
Christina
My first room had a terrible smell of mildew and the hallway of the third floor smelled like raw onions. My second room had a floor that your shoes stuck to every time you took step, the pots had food residue in them, the silverware was filthy, there was a frame on the wall with no picture in it, the hair dryer didn't work, there was a chair missing and the other chair had pretty bad worn marks. That's to name a few. You couldn't pay me enough to stay there again.
Becki
Our stay was great. The staff were friendly and accommodating. The room was clean, spacious, and comfortable. Having the kitchenette was very convenient and the free laundry services were a plus! Already booked rooms for our future trips!
Michael
The room was clean and the common areas were clean.
George
People were very nice
Juveghell
Nice staff
Samuel
It was my first stay at a Candlewood Hotel and i was very impressed with it that i would choose to stay there again. The room was spacious and very clean.
Kevin
Nice clean hotel.
MICHAEL
Pet options should be rated per pet , i had a small bird , they wanted to charge same price as a dog or cat , it wouldn't have left the habitat, do to possibly flying away.
Robert
Great location when going to Dutch Apple dinner theater. Comfortable bed and accommodations
Anthony
A MESS
Joseph
Rooms àre nice but they do not service the rooms daily
Dawit
Very nice hotel
James
Clean plus efficient staff
Linda
Comfortable and great location
We went to a show at the Dutch Apple Dinner Theater and the hotel was close and comfortable. The bed was comfortable and we slept well.
Brenda
Layout and facility were adequate.
Location & surroundings
Candlewood Suites Lancaster West By IHG
100 South Tree Drive, Lancaster, United States
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Candlewood Suites Lancaster West By IHG
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