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Tru By Hilton Norwalk Des Moines

Des Moines - IA · United States

1401 Chatham AvenueView location

9.4/10Excellent176 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Condition9.8/109.8
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru By Hilton Norwalk Des Moines

With a stay at Tru By Hilton Norwalk Des Moines in Norwalk, you'll be within a 15-minute drive of Jordan Creek Town Center and Willow Creek Golf Club. This hotel is 10. 3 mi (16. 6 km) from Iowa Events Center and 10. 7 mi (17.

2 km) from Casey's Center. Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Featured amenities include a 24-hour front desk and coffee/tea in a common area. Free self parking is available onsite.

Grab a bite from the snack bar/deli serving guests of Tru By Hilton Norwalk Des Moines. A complimentary buffet breakfast is served daily. Make yourself at home in one of the 78 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected.

Bathrooms with bathtubs or showers are provided.

Read more about this hotelShow less

With a stay at Tru By Hilton Norwalk Des Moines in Norwalk, you'll be within a 15-minute drive of Jordan Creek Town Center and Norwalk Dog Park. This hotel is 10.7 mi (17.2 km) from Casey's Center and 10.9 mi (17.6 km) from Drake University.

Make yourself at home in one of the 78 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Featured amenities include a 24-hour front desk and coffee/tea in a common area. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Norwalk Dog Park 1.6 km / 1 mi
Willow Creek Golf Club 6 km / 3.7 mi
A. H. Blank Golf Course 7.4 km / 4.6 mi
Blank Park Zoo 7.9 km / 4.9 mi
Raccoon River Park 9.1 km / 5.7 mi
Walnut Woods State Park 9.3 km / 5.8 mi
Air Lanes Bowling Center 9.8 km / 6.1 mi
Fort Des Moines Museum 10 km / 6.2 mi
Southridge Mall 10.2 km / 6.3 mi
Valley Junction 10.6 km / 6.6 mi
Water Works Park 10.8 km / 6.7 mi
Val Air Ballroom 12.2 km / 7.6 mi
Gray’s Lake Park 12.3 km / 7.6 mi
Lauridsen Amphitheater 12.8 km / 8 mi
Windsor Heights Dog Park 13.4 km / 8.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 78
  • hotel
  • Car park
  • Wi-fi
  • Indoor freshwater pool: 1
  • Breakfast
  • Breakfast buffet
  • Snacks
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Tru By Hilton Norwalk Des Moines

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Tru By Hilton Norwalk Des Moines

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Tru By Hilton Norwalk Des Moines

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Tru By Hilton Norwalk Des Moines

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru By Hilton Norwalk Des Moines

9.4
Excellent
176 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Condition
9.8 /10
Amenities
9.6 /10
50 reviews shown
10/10
Exceptional
01 Aug 2026
Amber
Perfect location and comfy beds! The breakfast was not a huge spread but delicious. Loved the location for our weekend of games. 10/10!!!
8/10
Excellent
31 Jul 2026
Amy
Overall we truly enjoyed ourselves. We were very surprised to see a billiards table and game cart. We actually had some down time to use them. Loved the variety of seating options in the lobby and the small in house store. Around the clock free coffee, tea, and hot chocolate is another bonus. The room was clean and the hotel was close to stores, restaurants, and a gas station. Our only negative was the cleanliness of public spaces. Elevator doors, tables in lobby/dining area, and garage cans outside could use attention.
10/10
Exceptional
28 Jul 2026
Deanna
As a new looking hotel it was very clean. Breakfast was great, coffee great, and all amenities were wonderful. Parking was convenient and easy. The only one thing that was a little odd was it was hard to find a front desk person. Many times we would come down and no one was at the desk. But when we did get a hold of someone they were nice.
6/10
Pleasant
26 Jul 2026
Kara
When we were there, ther
8/10
Excellent
22 Jul 2026
Amy
Rooms are small and pool water was cold otherwise all was good!
Friends_and_family Family
10/10
Exceptional
21 Jul 2026
Molly
Nothing to complain about, great value
Self
10/10
Exceptional
20 Jul 2026
Carla
Very clean. Helpful staff. I had to leave very early for the airport and the coffee was hot and fresh. Even though it was too early for all the breakast items, some were already present and the staff let me get items that were present before I had to hurry out to catch my flight. I'm so glad they didn't stand on a principal that breakfast wasn't open yet. I appreciated that I could help myself to what was ready at the time I needed it. Check in was quick and easy.
Friends_and_family Family
8/10
Excellent
20 Jul 2026
Melodee
This hotel was a perfect location for our family. We had 2 rooms and stayed 2 nights. Neither room was ever cleaned and had to call for more towels and toilet paper.
Friends_and_family Family
8/10
Excellent
20 Jul 2026
Floyd
Coffee was free - but tasteless. I also didn't like having to give my email address for so many things, e.g. machines in the fitness center.
Self
10/10
Exceptional
19 Jul 2026
shiva
This is one of the best hotels; I highly recommend it. This particular one is very clean and doesn't have smelly carpets. The beds are clean and comfortable, and the staff is excellent. I recommend it.
Family_with_children
10/10
Exceptional
19 Jul 2026
Scott
Very nice place- would visit again if in area
Family
8/10
Excellent
15 Jul 2026
MaryJean
The room was very nice, neat and clean plus nice bathroom too. The pool was alao excellent we enjoyed swimming a lot. Though, it could have been great if there was a microwave oven available inside the room so that we can warm up some snacks and also if a coffee maker was available too and if a small facial bar soap was provided just as the same as the usual hotel complimentary but in general it was good staying at Tru by Hilton hotel Norwalk
Friends
10/10
Exceptional
12 Jul 2026
Deborah
Our room was super clean and beautiful. Staff was kind and breakfast was good.
Family
10/10
Exceptional
12 Jul 2026
Samantha
Super clean and great breakfast!
Family_with_children
10/10
Exceptional
11 Jul 2026
Ernest
Great rooms, well thought out and dog friendly . No carpet, so the rooms can stay clean and fresh. Lobby’s are wonderful and the breakfast is a pretty good choice of food.
Partner
10/10
Exceptional
11 Jul 2026
Madison
Very clean, friendly staff
10/10
Exceptional
10 Jul 2026
Stephanie
The breakfast was really good! The staff was always helpful. Contemporary and clean feeling. Would def stay here again. Lots of extra amenities.
10/10
Exceptional
09 Jul 2026
Denise
Quick check in, friendly staff, and comfortable beds.
Friends_and_family Family
10/10
Exceptional
08 Jul 2026
Richard
Tru by Hilton is a great value and very nice amenities, just like you would expect from Hilton...
10/10
Exceptional
07 Jul 2026
Gregory
100% Like on Room, Staff, Amenities, AC, Property Condition, Breakfast, and Value. G
Family
10/10
Exceptional
05 Jul 2026
Mary
This brand new (in December) hotel is off the beaten path but was a delightful place to stay. SO clean, comfortable and practical. Maybe the best bed and pillows ever found in a hotel. And it proved to be a great place to see fireworks all along the horizon. I wish the fridge had a freezer to re-freeze my ice packs for my cooler, but that was my only criticism.
Self
4/10
Poor
02 Jul 2026
Dionne
Checking in wasn’t the best experience. I was told I had booked 2 rooms with Expedia when it was only one. Then after checking I was wondering if the breakfast was still included like I had seen online? I had to go back to the desk to ask because she didn’t tell me anything about breakfast!
Self
10/10
Exceptional
02 Jul 2026
Barbara
Nice, clean, easy parking, quiet.
Partner
10/10
Exceptional
01 Jul 2026
Linda
Everything about this place was fantastic!!!
Self
8/10
Excellent
30 Jun 2026
Alan
Room was immaculate, but a bit crowded for us. Rec area and pool were packed.
Partner
10/10
Exceptional
29 Jun 2026
Cynthia
Super clean!! Good breakfast.
10/10
Exceptional
27 Jun 2026
Pablo
Very nice, clean and the staff was super friendly.
Family
10/10
Exceptional
25 Jun 2026
Michael
Great stay
Partner
10/10
Exceptional
24 Jun 2026
Ariz
My apologies I forgot to the two ladies names but they were Amazing and very helpful with all our needs.
If I may request, I forgot to chargers for my cell phones. If those could be sent to us would be nice.
Partner
10/10
Exceptional
24 Jun 2026
Carol
Very close to airport
Very clean
Friendly staff
Went down at the end of breakfast so wasn’t great but very friendly and brought out fresh eggs for the few of us late arrival
Will definitely stay again my next flight out of DSM
Self
10/10
Exceptional
21 Jun 2026
Shane
Was a great stay.
Family_with_children
10/10
Exceptional
18 Jun 2026
Kimo
Was perfect
Self
8/10
Excellent
17 Jun 2026
John
Our room was very cold. We even turned the ac off and this was June and the temp outside was 77.
Partner
10/10
Exceptional
16 Jun 2026
Connor
Newer hotel, price was great for the stay, beds were clean! We booked a king room but when we got there because we booked thru Expedia they were out of that room but gave us a two queen room for same price. Friendly staff and great breakfast.
Partner
10/10
Exceptional
16 Jun 2026
RODNEY
Nice and clean. Friendly staff.
Partner
10/10
Exceptional
15 Jun 2026
Susan
Free parking. Nice staff.
Family
10/10
Exceptional
15 Jun 2026
Candice
The staff was very friendly and the accommodations were very pleasant.
Family
10/10
Exceptional
13 Jun 2026
PAM
This appeared to be a new hotel, if it wasn't it is beautifully maintained with excellent staff and amenities.
Friends_and_family Friends
10/10
Exceptional
09 Jun 2026
Juan
Our stay was great! Nice clean rooms, breakfast was amazing and the staff was very friendly. Would definitely stay here again.
Friends
2/10
Poor
05 Jun 2026
Mark
The shower flowed into the bedroom area. My wife had to stop mid shower as we had to turn off the water. I never got to shower as they were booked up. I booked via Hotels.com. TRU Hilton would not comp my room. They said I have to take it up with Hotels.com. Poor customer care.
10/10
Exceptional
31 May 2026
Carol
Very clean. Very new
Self
2/10
Poor
28 May 2026
Denise
Room was clean, bed was comfortable, it was quiet, easy check in, breakfast was good, and staff was friendly.
Friends_and_family Family
10/10
Exceptional
27 May 2026
Nekewon
Clean room, staffs were helpful. Breakfast was good and Air conditioning worked well.
Self
8/10
Excellent
27 May 2026
Amanda
The stay was good. Breakfast was out of a lot and took forever to refill the waffles. Fruit was bruised and old.
Friends_and_family Family
10/10
Exceptional
26 May 2026
Joshua
Very new property opened in December 2025. Nice design and layout — minimalist and modern. Easy parking. Great staff. One of the fastest check-in experiences at under a minute. Breakfast was above average. Lobby area was very nice. I would gladly stay here again if traveling in this area in the future.
Partner
10/10
Exceptional
25 May 2026
Sherri
The room was nice the showers were hot they had bacon most hotels don't the staff was nice as well easy to get to price was good
Self
10/10
Exceptional
25 May 2026
Jeff
Everything was great!
Family
8/10
Excellent
23 May 2026
Thomas
It was an excellent night stay and it served me well for the funeral that I attended.

There was a certain level of cheapness to the new building that made me think 4 stars today, instead of 5. I wonder if in 15 years it’ll be a Best Western with maintenance issues.
Partner
10/10
Exceptional
23 May 2026
Marissa
Nice clean room. Like the bathroom products too
10/10
Exceptional
18 May 2026
Kerri Ann
Friendly front desk staff. Very new property. Nice breakfast.
Partner

Location & surroundings

Tru By Hilton Norwalk Des Moines
1401 Chatham Avenue, Norwalk, United States

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Tru By Hilton Norwalk Des Moines

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