Name: Clarion Inn Des Moines Airport
Address: 1810 Army Post Road, Des Moines, 50315, US

8/10

Excellent

18 Jul 2026

Katsuhiro

Noise from other guests was very loud at night.

Self

6/10

Pleasant

15 Jul 2026

Tonya

We stay here a lot for travel ball. It’s a good location. This stay we were there for four days. We have stayed multiple times but the last stay the pool area was dirty and the pool bathrooms were so gross. The hallways needed vacuuming and just overall cleanliness wasn’t as good as it has been. I don’t like to complain but pool area could use a good power washing to the ground, tables and bathrooms for sure!!!

Friends_and_family Family

4/10

Poor

14 Jul 2026

Courtney

The pool was very clean and the beds were comfortable. Plus the location is convenient, other than that I wouldn’t recommend this hotel. The bolt was broken, not enough outlets, plus one was broken and the door knob on the bathroom was sharp causing a small hole in my shirt. Didn’t eat the breakfast but there wasn’t much available. Never was able to talk to the manager.

Family

2/10

Poor

14 Jul 2026

Diane

Where do I start! The room smelled of mold, the hair conditioner in the shower was empty and I used the rest room in the lobby and it really smelled. The real kicker was being woken up at 5:45 hearing the cartoons from the next room that were very loud. The adjoining door has no sound barrier so it was as if the TV was on in my room.

Self

2/10

Poor

13 Jul 2026

APRIL

We had to stay there three nights. The first night wasn't too bad. Once it got to Friday, it was crazy. People were slamming doors, partying in the hallways a 3:00a in the morning, and fighting. We ended up just leaving the hotel and finding somewhere else to stay.

Family_with_children

2/10

Poor

13 Jul 2026

Zach

The rooms in the back were disgusting - moldy and musty. We ended up not staying because after two rooms of those issues we just could not find it in us to stay here.

Family_with_children

4/10

Poor

13 Jul 2026

Michael

Shouldn’t have went for the low rate.
There is always a reason it’s lower than others on the area.
Front desk didn’t speak English very well and didn’t know how to book you in.
Incredible

Family_with_children

10/10

Exceptional

12 Jul 2026

Nabisah

Fantastic value for money!

Friends

2/10

Poor

06 Jul 2026

John

Everything is really good except drain the water draining in the bathroom that is all

4/10

Poor

05 Jul 2026

MARGARET

The manager would not talk to us. Staff said he would call at 9:30 when he arrived but no call. He was still not available at 10:00 so I knew it was as pointless to try again. We requested to speak with because of issues and counter staff said he himself could not answer questions. Also, one must call on phone at entry desk to talk to a human.
Hot water and clean towels were the highlight of stay. Bed was fine but floors were very obviously not swept. Upon getting out of bed in AM we discovered we had shared the bed with deceased bug remains:(
Will not return.

Partner

2/10

Poor

05 Jul 2026

Chloe

M

Family_with_children

8/10

Excellent

05 Jul 2026

Anthony

Everything was fine parking was no problem

Partner

4/10

Poor

30 Jun 2026

Brian

A little paint did not make this place nice.

Partner

4/10

Poor

30 Jun 2026

Lisa

The motel was older and seemed a bit grimy and worn. My room was somewhat clean but the floors were sticky and not very clean. The lock was broken on my door and they fixed it immediately when I told the front desk. So staff was helpful and courteous.

Family

2/10

Poor

30 Jun 2026

Lacy

I had a spider on me found hair on bed and not one word or anything they done about it then staff rude as can be

Partner

10/10

Exceptional

29 Jun 2026

Gladys

Me gusta 👍

Self

2/10

Poor

28 Jun 2026

Stacia

Positive comments:
The room was clean. The bed was comfortable.
Areas of improvement:
None of the ice machines worked.
We stayed on a Saturday night and when we opened our window to look out, it looked into the indoor pool. I’m not sure this is up to fire code?
There is a restaurant connected to the motel. There was a drum ensemble that played for most of the evening. Even with white noise, could still feel the vibration of the base drum in the room.
In the breakfast area, there was definitely a need for better hygienic conditions. For instance,, they just had a multi use jug of milk in the fridge instead of single serve cartons or a milk dispenser. There was extremely limited seating. I believe there were only five tables. There was one staff person that kept bringing food out. He was wearing a sweatshirt, sweatpants and tennis shoes. He did not wipe any tables or any of the breakfast area down with sanitary solution.A lady brought her great Dane into the breakfast area over by the food and the lone staffer never did anything. It was not a service dog either. Needless to say, I did not eat the breakfast.
Lastly, there was a man sitting outside one of the entrances drinking beer. He was there the whole time of our stay just sitting on the bench always with a different kind of beer when we would be coming and going in the middle of the afternoon.
This was my first time staying at a Clarion and will definitely be my last.

Family

10/10

Exceptional

28 Jun 2026

Juan

I enjoyed my stay here. I was in for a family party and booked 4 roo.s for 2 nights. Rate was great and lots of stores minutes from the hotel. Pool was good too. Highly recommend this hotel!!

Friends_and_family Family

2/10

Poor

28 Jun 2026

Megan

The guy up front at check in was hard to understand but very friendly. We went at a horrible time and there was a wedding with a live band and it was ungodly loud so we ended up leaving and not even staying here :( very upset by that.

Partner

6/10

Pleasant

28 Jun 2026

Brandi Bartholomew

The property was just ok. The remodel is nice but alot of things that are in need of attention. The room was kinda clean. Floor was dirty and there was hair on our bed and floor that was not ours. Could have definitely been cleaner. Other than that it was ok for one night stay. They definitely need another waffle maker. One is not enough. I'd probably stay here again if I needed a one night stay. Price was right.

Family

8/10

Excellent

28 Jun 2026

Kari

Easy to find, close to TBA's, price decent & breakfast included. We were able to check in early!

Partner

10/10

Exceptional

25 Jun 2026

David

N

10/10

Exceptional

23 Jun 2026

Heath

Nice and clean

Family_with_children

2/10

Poor

22 Jun 2026

Rafael

Todo muy sucio extremadamente sucio y muy ruidoso

2/10

Poor

20 Jun 2026

Gianna

Toilet paper in bathroom was used, shower was still dirty. Coffee maker and ice bucket in the bathroom?

Friends

8/10

Excellent

19 Jun 2026

Jess

The hotel smelled like wet dog. The room was ok. They did shuttle me to and from the airport so that was nice. I was annoyed I had to pay to keep my car parked there while I was on my trip though.

Self

4/10

Poor

19 Jun 2026

Timothy

Missing lamps,keycards failed multiple times. Hot tub is shown on website, but no hot tub in reality. Understaffed. No one at front desk at night. Ice machines broken.

Family_with_children

8/10

Excellent

16 Jun 2026

Tommy

The staff was friendly, helpful, and accommodating. The beds were extremely comfortable with fresh sheets and a nice selection of pillows. I would definitely book a room there again when traveling to Des Moines.

10/10

Exceptional

13 Jun 2026

Demica

I liked everything about this place

Self

6/10

Pleasant

13 Jun 2026

Dawn

It wasn’t the worst place I have ever stayed, but it wasn’t the best. Lots of noise, room smelled a bit.

Business

2/10

Poor

12 Jun 2026

Jared

CAUTION!!! Absolutely terrible stay. I brought my family there after a long day at the ball field to find out this hotel was having a car show in the parking lot and around the entire facility. There were people outside of the hotel sitting in lawn chairs thru the entire back and front of the facility. There were half naked girls dancing in the parking lot and an OnlyFans flag waving behind them. There was no place to park, and we had to drive thru all the people sitting alongside the hotel in lawn chairs. Very uncomfortable situation for myself and my family. Would NOT recommend staying at this hotel!!

Family_with_children

4/10

Poor

11 Jun 2026

Sam

Service was good main lobby was good but but room is very old crappie the only outlet that worked was the bathroom, pillows were to small, the roo felt dirty

Partner

8/10

Excellent

11 Jun 2026

CONNIE

I STAYED A COUPLE YEARS AGO AND THE SERVICE WAS BAD, BUT I THOUGHT I WOULD TRY THIS PLACE AGAIN, 2nd CHANCE. AND THEY ARE VERY ORGANIZED AND FRIENDLY. ROOMS WERE VERY CLEAN AND THE BREAKFAST WAS GOOD. THE EGGS DID RUN OUT AND WE WANTED MORE EGGS, BUT THAT WAS THE ONLY PROBLEM. I LIKE STAYING NEAR THE AIR PORT, AS MY SON LIVES NEAR BY, SO I GOOD AREA TO STAY.

Partner

8/10

Excellent

09 Jun 2026

Danielle

Room was fine for what we needed. The place smells funny but once we were in our room it was fine. The guy working desk was very helpful when we were having issues with our tv.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

MEGAN OR JEFF

Great room, quick service and convenient shuttle to the airport. Pool was cleaned and hot tub worked (although would have preferred it hotter) Great say, nice family run business. would stay again before a flight. Nice Mexican restaurant next door

Partner

8/10

Excellent

08 Jun 2026

David

Nice and beautiful place

2/10

Poor

08 Jun 2026

Tara

As soon as we got there our room had to be moved due to not following thru with phone convo the day before about king but lady was helpful and upgraded our room to a suite due to miscommunication.
As soon as we got in our room we noticed how dirty it was. Bugs all over windows and air conditioner. We found a brown dried up used condom on the floor by bed. Bathtub had pubs all over it and there was absolutely no hot water for a shower. Had to take a cold one. The housekeeper did clean up the condom for us but in my opinion for all being wrong and nasty that should have been a free night outta 2 at least.

Partner

4/10

Poor

07 Jun 2026

Alexander

The LED lights in every room resembles a prison yard. The fake wood linoleum is awful, loose in places, and echoes every pen and fart in each hall. TV signal worked one of our 2 nights. Most of our power outlets didn't work, 2 lamps not plugged in. Must be why the coffee maker and ice bucket where put in the bathroom... no one should use a nasty coffee maker in a bathroom... but let that distract you from the smoke alarm that was removed from its permanent mount.

Glad we all paid a premium to stay there.
Breakfast was good. Pool had water in it.

Friends

6/10

Pleasant

07 Jun 2026

Stacy

The price was very reasonable. The rooms were decent, but the breakfast was awful. The muffins were hard, the potatoes were frozen in the warmer.

Family_with_children

8/10

Excellent

07 Jun 2026

fredrick

Check in was a breeze room was not totally clean glitter on floor and couch tape on the wall Ice machine was broken but they had a small one in place it's seems like they are trying to fix up the place I would stay there again if needed

Friends

8/10

Excellent

06 Jun 2026

christine

It was worth the money we spent for three rooms. It was an overnight stay during car show weekend. It was clean and comfortable, had a pool and a good continental breakfast.

Family_with_children

2/10

Poor

06 Jun 2026

Tanya

Floors were very dirty, there’s was garbage in our room, bathroom faucet was spewing water all over the countertop, there was an impromptu car show in the parking lot and when we got back from dinner there were no parking spaces left so had to park in the field next door. There was a party in the attached restaurant that blared music until 11:30 pm. Then the party moved to the pool. We had to call the front desk at 12:30am because our baby couldn’t sleep with all the screaming.

Friends_and_family Family

6/10

Pleasant

05 Jun 2026

Amee

Staff were the best part of our stay. There was a lot of yelling and running in the halls at night. Some of the things in our room were broken. The shampoo and conditioner was completely out in the shower. Parking there to leave for a flight was good. Shuttle was excellent.

Friends_and_family Friends

2/10

Poor

03 Jun 2026

Deysi

I did not stay at this hotel at all. I walked into my room and immediately walked back out. There were several young kids running around smoking marijuana, which was concerning but not the main issue. While I was in the room, there were people outside threatening to fight each other. I also noticed a hole in the wall, the bathroom was dirty, and the bed was very uncomfortable.

I went to the front desk and informed the employee that I did not feel safe staying there and would not be staying the 5 days. I asked if I could receive a refund, but I was told I would need to call in the morning.

The next morning, I called the front desk and spoke with the assistant manager. He initially refused to issue a refund and informed me that I was still checked into the hotel, even though I had left the night before because I felt unsafe and uncomfortable. He told me that I “should have called the police.” I responded by saying that if I was expected to pay for all five nights, then I would return, stay the entire time, call the police if necessary, and report every issue I witnessed on the property.

After that conversation, his tone completely changed. I also mentioned that I would be leaving a review about my experience, and he told me not to. I should not have had to threaten complaints or police involvement just to receive a refund for a hotel stay where I genuinely did not feel safe.

After all of this, I only received a refund for four of the five nights because the hotel kept me

Partner

4/10

Poor

31 May 2026

Devon

Rooms were ok. Beds were also ok. Furniture had scratches all over them. Was charged more than I expected to be. Staff was slow to come to counter, and was kinda rude. Room smelled horrible when we first checked in. Save you money and go to a better hotel close by.

Friends_and_family Family

2/10

Poor

29 May 2026

Amber

open exposed wire. There was beeping outside in the hall somewhere, went off the whole time. Could not find my payment info when I checked in when I had pre-paid. It appears to be a pretty old place that was given fresh paint and some cosmetics so it was nice to see that there was some care put into it. However I'm not sure if the place was up to code due to exposed wire and improper conduit. . That said, the price was one of the best in the area and the location was easy to find. Shower was warm and bed was reasonably comfortable with clean bedding. Room was reasonably clean. Fitting and maybe fair for the price but it did not have the same feel as the pictures in person. I had to use ear plugs to sleep due to beeping out in the hall and asked for an upper level room after driving through the area.

Self

10/10

Exceptional

27 May 2026

Demica

Clean room all the staff everything was great! The staff even lifted my bags onto the car and wheeled it to my room due to me not being able to lift very much

Self

8/10

Excellent

25 May 2026

Louis

The sink was leaking.

Self

6/10

Pleasant

24 May 2026

Eligia

I wish that they had more variety of food but other than that was really good

Family_with_children

8/10

Excellent

24 May 2026

Melissa

Decent place. Nice staff. Fun pool.

2/10

Poor

23 May 2026

Hannah

The rooms felt like hospital rooms, the \"bumping\" music from the party down the hall and outside in the parking lot was only slightly annoying compared to the dog barking across the hall. The breakfast was minimal and not completely warm. There is dirt built up in every corner of the room. The sidewalks are cracked- i fell going out. The whole place needs an update.

Family_with_children

8/10

Excellent

21 May 2026

Merna

Had handicap room, but no chair in the room except a desk chair. Room had small TV that wasn't smart... therefore no apps so could not get Netflix,Prime Video etc. did have Dish TV which had nothing worthwhile on to watch.

Self

10/10

Exceptional

19 May 2026

Sharon

Staff is very friendly and helpful.

10/10

Exceptional

19 May 2026

Weisi

It was a great stay. Very helpful staff. Breakfast was very good. We enjoyed our stay here. Will be back next time!

Friends_and_family Friends

10/10

Exceptional

18 May 2026

Tina Louise

Clean, comfortable, and friendly hotel. Definitely recommend.

10/10

Exceptional

18 May 2026

Juanita

Need to upgrade electrical outlets to have more wall outlets.

8/10

Excellent

13 May 2026

Reut

Clean and roomy, breakfast was ok, no complaints.

Partner

10/10

Exceptional

11 May 2026

mary

Nothing needed

8/10

Excellent

11 May 2026

Mr. So Low Sounds

The only this I disliked was that the pillows were too soft and the bed was too firm. Otherwise, it was a restful stay

Self

8/10

Excellent

11 May 2026

Bill

The motif is playful and the staff was very helpful, gracious and accommodating but the upkeep was starting to fray a bit. Could use refreshing but the price was quite reasonable and I would have trouble booking again.

Self

10/10

Exceptional

11 May 2026

Shannon

Service was great

4/10

Poor

11 May 2026

Patsy

The only problem that I had was the bug in my room

Self

10/10

Exceptional

04 May 2026

Johnathan

Clean hotel with breakfast and heated pool.

Family_with_children

10/10

Exceptional

02 May 2026

Ryszard

Good location, clean rooms, professional service

Self

8/10

Excellent

01 May 2026

Dorothy

I really like and appreciate the clealiness and quietness i sleep good there.

Partner

10/10

Exceptional

01 May 2026

Michael

Very good staff and reasonable price. Bed was a bit squeaky. Breakfast was minimal but good. Nice large pool but a bit cold Overall a good experience

Family

4/10

Poor

27 Apr 2026

KC

pulled up to the hotel and could barely pull up in front of the property due to what i’m assuming was the front desk workers honda pilot under the awning, right in front of the doors as it was there the next morning just facing the other way. after checking in the 3 boys i was with for my sons birthday were rather rowdy. we told front desk this at check in to try and give us room away from disturbing others. we got a call to the room asking us to quiet down.. my kids weren’t even in the room, they were swimming in the overfilled, under cleaned, under maintenced pool. we were accused of trying to open attached doors in our room then told the people who were complaining were just trying to get discounts as this was the second room they had been moved to. i was irritated. then i go out to smoke and the front desk guy (same guy) comes running after me to ask how many people i have with me bc a sweatshirt was left behind and someone we don’t know was trying to say they were staying in our room. breakfast had no eggs and the gravy was burnt to the sides of the pans. no hot tub, pool is only open from 10-10 with check out at 11. not feasible to swim before you leave. overall i won’t be back! Also a fight broke out in the hallway about 130 am so that was nice to wake up to as well. get some better help in there! clean the trash up around the place and behind the railings in the rocks by breakfast. jessh.

Family_with_children

4/10

Poor

24 Apr 2026

Shannon

The room was clean but no lamps on the end table. thin small towels for showering.
Breakfast would have been a lot better had the eggs been hot. The toaster took forever to toast a piece of bread and barely was toasted. This hotel was a Clarion I guess I just had higher expectations. But won’t stay here again.

Self

10/10

Exceptional

22 Apr 2026

Maria

Perfect stay

Partner

10/10

Exceptional

18 Apr 2026

Heather

Nice bedding very clean. large bathroom.

Self

10/10

Exceptional

17 Apr 2026

Javier Dominguez

Excellent service, very friendly and respectful staff, clean and spacious rooms, and the airport is very close. Everything was great. Highly recommended.

Self

6/10

Pleasant

13 Apr 2026

Hamayuon

Was not bad

Family_with_children

4/10

Poor

13 Apr 2026

Angela

Poorly remodeled. Noisy. Excellent staff. Easy parking. Breakfast was okay.

Partner

6/10

Pleasant

13 Apr 2026

Karla

Staff was great!

Partner

6/10

Pleasant

11 Apr 2026

Derek

Check-in was very rude. The front desk person asked for our last name. I spelt it for him, then he demanded for an ID. After he handed us our keys and said this is your room key and walked away. Our room had a piece of gum on the wall right next to the bed. We were staying for a tournament so I expect some noise but it never quited down. You can hear ALL conversations that are coming from hallways. The breakfast was okay. There were spills of juice all over the counters. Thankfully we only stayed one night. I couldn't imagine having to try to get a good nights sleep two nights in a row seeing as we couldn't even get one.

Friends_and_family Family

4/10

Poor

03 Apr 2026

Solomon

When I checked into the hotel, they told me a hold deposit is required for incidental and it would be refunded within a few days. I didn't get the refund after 4 days and was also charged another deposit. Both charges were already posted to my credit card account within 2 days of my stay instead of in pending status. I called the hotel about the charges and they just told me to wait a few more days. On the 5th day, the charges were still not refunded so I had to call my credit card company to dispute the charges to get them reversed. Avoid this hotel.

Family_with_children

8/10

Excellent

31 Mar 2026

Dorothy

Very nice and welcoming staff

Partner

8/10

Excellent

31 Mar 2026

Dorothy

The breakfast was good and on time. We enjoyed pur 2 week stay.

Partner

2/10

Poor

23 Mar 2026

Jeff

The only thing good about this facility was the very friendly front desk check in fella!

Partner

6/10

Pleasant

25 Feb 2026

Thomas

The room that we were assigned, 120, was clean and heated appropriately. The breakfast served was comparable to what I might expect at competitor properties. That being said, there weren't any staff mulling around as I normally would see at other properties.
Perhaps my biggest complaint, and this really is a complaint more so than a frustration, was that the hallways and common areas, and especially the entrance area where devoid of any heating. It was so cold, that my other guest and I didn't even want to sit in the breakfast area to eat our breakfast because it was so cold.

Friends

2/10

Poor

25 Feb 2026

Carroll

the whole place was the most hideous crumbling smelly mess that I have ever encountered

Self

8/10

Excellent

13 Feb 2026

Stacey

Nice rooms.

Partner

8/10

Excellent

11 Feb 2026

Amy

Staff was helpful. Clean & quiet.

10/10

Exceptional

09 Feb 2026

Stella

Excellent

Business_and_leisure Self

10/10

Exceptional

03 Feb 2026

Diavhiaughn

Yessss & yessss Stayed in RM 132 had a view from the pool from inside our room !!! The kids loved ittt HEATED POOL AMAZING STAFF Breakfast hot & ready in the morning. Will definitely book again & requesting same room 😁 10/10 no exaggeration

Leisure Family_with_children

6/10

Pleasant

31 Jan 2026

Orlando

Not freezer at the room:shower dispenser broken and the breakfast potatoes and sausages freezing

Friends_and_family Family

6/10

Pleasant

22 Jan 2026

Cynthia

Parking was good. Airport shuttle was great. Beds comfortable. Limited breakfast choices.

Leisure Family

6/10

Pleasant

19 Jan 2026

Kyle

Breakfast in the pictures shows warm breakfast, but all you can get is a dry buiscuit with warm gravy, everything else is ok, was expecting an egg or something.

10/10

Exceptional

16 Jan 2026

Jane

My partner didn't eat as he had an early Dr.s appointment. I had a yogurt and orange juice. One guest was having Waffles. The smell awesome, but we were in a hurry. We would live to stay here again.

Friends_and_family Family

4/10

Poor

06 Jan 2026

James

I was very disappointed with my stay and would not recommend this hotel at any price point. From the start, check-in was inconvenient, I had to wait for someone to come inside because staff were outside on the other side of the building.

The room itself had several maintenance issues. The door did not properly close and had to be physically pushed shut, which felt unsafe. The mirror in the room was damaged, with a piece missing from the bottom left. There was only one electrical outlet within reach of the beds, which was extremely impractical, and the TV did not work at all.

The hallways were not heated, making it uncomfortable just to walk to and from the room. There were no onsite food options, and even the mini-mart inside the building was locked and unavailable. To make matters worse, the rooms were not soundproof, so noise traveled easily and disrupted rest.

Overall, the lack of basic amenities, poor maintenance, and general inconvenience made this a very unpleasant experience. This stay was absolutely not worth the cost, and I would not return.

Friends_and_family Friends

10/10

Exceptional

31 Dec 2025

Robin

Convenient and pet friendly

Leisure Pet

2/10

Poor

28 Dec 2025

Kailee

If you are staying here for the pool, DONT. We stayed here for 2 nights for an early Christmas gift for kiddos to swim & the pool was like taking an ice bath. They claimed it was heated and it was NOT. Turned purple & shivering after being in the pool for 10 minutes. Staff & management didn’t care nor did they offer a partial refund. No hot water for the shower or bath either. Will NEVER stay here again or recommend to anyone.

Leisure Family_with_children

4/10

Poor

27 Dec 2025

Mary

Flight cancelled. Never got to Des Moines. Tried to cancel. Got the run around

8/10

Excellent

21 Dec 2025

Jason

Great staff.

Partner

10/10

Exceptional

13 Dec 2025

Michele

Hotel was great

Leisure Friends

10/10

Exceptional

10 Dec 2025

James

I liked that I was able to be picked up at the airport and returned to it in the morning at the time I specified. The concierge was very polite and helpful with my questions.
I would recommend this hotel to all who travel to Des Moines as it is very close to the airport, within 10 minutes.

10/10

Exceptional

05 Dec 2025

Hassan

The staff were very helpful and welcoming.
Overall my experience at the hotel was excellent.

10/10

Exceptional

05 Dec 2025

Hassan

Room was clean and the staff very professional

2/10

Poor

03 Dec 2025

James

When I got into my room, I pulled back the covers of the bed to check for cleanliness and found an excessive amount of hair and other dark spots (I.e. possibly bed bug droppings) between the sheets. I grabbed my bags and left the hotel, NEVER to return!!

Self

10/10

Exceptional

01 Dec 2025

KAYCEE

Very happy to check in early because of the weather.