Name: Sotetsu Fresa Inn Kitahama
Address: Chuo-ku Koraibashi 2-4-10, Osaka, 541-0043, JP

10/10

Exceptional

05 Jun 2026

Marieta

Very comfortable and clean. A bit on the small side but we managed. Great staff and even had hair tools to borrow and hair masks ect for free

6/10

Pleasant

04 Jun 2026

Eloisa

Ok if you’re lookigg my for a budget-friendly stay in Osaka. However, it’s not within walking distance to any major sights or attractions, so you must take some form of transportation to get to places like Dotonburi or Osaka Castle. Also, the rooms are very tight without window views, so it’s fine for just sleeping. Although, lots of good food options nearby plus 7eleven and Lawson so you’ll never go hungry or run out of supplies while traveling. Staff was friendly and liked the laundry machines that were available onsite.

Family_with_children

10/10

Exceptional

03 Jun 2026

Jessica

Super helpful staff (helped us exchange bills for coins for laundry!) and nice amenities

Partner

6/10

Pleasant

01 Jun 2026

Sarah

Was all fine - very surprised that they are unable to send luggage unless the receiver pays. Never seen this in my years and years of travelling throughout Japan. Very disappointing and wasted lots of time then having to find a Yamato... Breakfast was ok. All the bread/ pastries were packaged up so nothing fresh at all. Room and comfort as expected.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Ruby

Room was very tidy and well organized. I like that personal care needs are provided even sleep wears were provided. The provided facial masks are a treat!

Friends_and_family Family

8/10

Excellent

13 May 2026

Alan

The room was clean and the staff was nice.

Self

6/10

Pleasant

10 May 2026

Adam

Thr bathtub was clogged with hair and the room was very dusty

8/10

Excellent

04 May 2026

Brent

Interesting breakfast. Small rooms. Staff not very knowledgeable about area. Location is quiet but far from most areas you’d visit

Partner

10/10

Exceptional

22 Apr 2026

Charlotte

Stayed a couple of nights. Good location, friendly and helpful staff, comfy bed. Didn't have the breakfast.

Self

10/10

Exceptional

14 Apr 2026

Arkhawan

Good breakfast and very friendly staff .. I would stay again

Self

10/10

Exceptional

13 Apr 2026

Daryn S

The staff was very helpful. We were grateful for the umbrellas when it rained. We were grateful for the friendliness of the staff.

Partner

10/10

Exceptional

09 Apr 2026

Laine

The room was clean, the bed and bedding were super comfortable, the climate control was very quick and the location was perfect. The only issue I had was that all 4 coin laundry machines were all being used by the same person, which wasn’t the hotels fault, and wasn’t a real problem as there are many very nice laundromats within walking distance.

Overall a great stay and incredible value!

Self

10/10

Exceptional

09 Apr 2026

Md. Nasif

It was a good experience

Family_with_children

10/10

Exceptional

08 Apr 2026

Luis

Breakfast was great

Family_with_children

10/10

Exceptional

01 Apr 2026

Jimmy

Clean room, good size room, responsive staff

Partner

10/10

Exceptional

01 Apr 2026

Angelica

It’s a pleasant stay

10/10

Exceptional

17 Mar 2026

Elbert

Clean room, fast wired internet.

Partner

10/10

Exceptional

16 Mar 2026

lam

Was close to JR station. Rooms were clean and the employees were really nice

Self

8/10

Excellent

03 Mar 2026

Pablo

Pretty room area, small compared with other places in the area

Partner

8/10

Excellent

23 Feb 2026

Janet

The staff was friendly and helpful. The rooms were clean. The hôtel was in a good location.

Self

10/10

Exceptional

05 Jan 2026

Bret

Clean room and great amenities.

Leisure Self

6/10

Pleasant

21 Dec 2025

Clare

Our double room was tiny. There wasn’t even enough space to put our suitcases anywhere that didn’t block the door to the room. The room was very clean and had everything we needed, except space. We won’t be staying there again

Leisure Family

10/10

Exceptional

19 Dec 2025

Daniel

staff was nice and rooms were great

10/10

Exceptional

14 Dec 2025

Jordan Phillip

Fantastic room, staff, and amenties! I would choose them again any time!

Leisure Self

10/10

Exceptional

28 Nov 2025

RICARDO

Good staff service and helpful people

10/10

Exceptional

28 Nov 2025

RICARDO

Helpful staff

Leisure Self

10/10

Exceptional

02 Nov 2025

Nicole Lanier Diogo

Staff was very kind and rooms were very clean and spacious! 10/10 would recommend

Leisure Friends

10/10

Exceptional

01 Nov 2025

John

Value Location and Clearness

Leisure Family

10/10

Exceptional

28 Oct 2025

Ange

Good area, room was a great size and lovely and clean. Serviced daily, good laundry and fantastic amenities to use. Staff very attentive, best hotel on our Japan trip.

Leisure Family

10/10

Exceptional

12 Oct 2025

Fabiola

The room was pretty small but very clean. Beds were comfortable. Staff was friendly and they were able to store luggage.

Leisure Family

10/10

Exceptional

08 Oct 2025

Guylaine

Hôtel situé près du métro , chambre propre et confortable . J’ai adoré le fait qu’il offre un pyjama pour la nuit ainsi que plusieurs articles de toilette . Déjeuner excellent beaucoups de choix . J’ai adoré mon séjour et je recommande sans hésiter

Friends_and_family Family

10/10

Exceptional

18 Sep 2025

Mark Roy

Second time staying here. Amazing hotel.
Clean comfortable and Quiet. Lots of convinience stores within minutes. Wonderful
breakfast too. I will stay there again.

Leisure Self

10/10

Exceptional

08 Sep 2025

Kamil

Clean, staff was very helpful

Leisure Self

10/10

Exceptional

17 Jun 2025

Edith

My experience was very good, excellent service, personalized attendance, very friendly, clean and nice place, I definitely recommend the place.

Friends_and_family Family

10/10

Exceptional

09 May 2025

Verified traveler

Excellent service!

Perfect for our start in Osaka. Rooms were on the smaller side, but service was excellent!

Partner

10/10

Exceptional

22 Apr 2025

Ruben

The customer service and staff were excellent. They were so helpful in every aspect.The staff spoke English so our communication was great. The hotel was location was ideal and perfect to the train/metro stations and nearby eateries.

Leisure Partner

10/10

Exceptional

03 Apr 2025

Peter

Nice place to stay. Small rooms but very comfortable and well located near station. Staff were very helpful.

Leisure Family

10/10

Exceptional

25 Feb 2025

Jeroni

The best hotel in Osaka!

This hotel was the best one i stayed in during my first trip to Japan! The beds were so comfy, everything was super clean, and having the laundry in building was super clutch to clean up before we left. Staff was super friendly too! The breakfast was also the best one me and my friends had while we were out there, would highly reccomend this hotel to anyone staying in Osaka!

Friends_and_family Friends

8/10

Excellent

16 Feb 2025

Verified traveler

The staff were very kind and accommodating. The extra things like tea, coffee, pajamas, toothbrushes, and combs were all self-service in the lobby which was nice. And there’s a lot of things that can be loaned such as iced pillows. However, we weren’t impressed by the cleanliness - bedsheets and curtains came stained.

Leisure Partner

4/10

Poor

13 Jan 2025

Caitlin

Unfortunately there was mold in the air conditioner. The room smelt horrible after I switched on the aircon. I looked inside and I saw a lot of mold. We told staff and they moved us into a new room straight away. They were very helpful however we noticed that there was mold in all of the communal air conditioners that we saw and so we did not use the air con while we were there in the middle of winter. Staff were great but the company needs to maintain their building better. They cram a lot of people in very small rooms they should spend some of the revenue on fully cleaning the air vents and air conditioning systems.

Leisure Partner

10/10

Exceptional

08 Jan 2025

Edder

Great location to multiple train lines, very clean, quiet, extremely friendly and helpful staff, breakfast buffet was worth the extra nightly fare, highly recommended! Thank you for an amazing stay :)

Leisure Family

10/10

Exceptional

14 Dec 2024

Miguel

Excellent

Leisure Family_with_children

8/10

Excellent

12 Dec 2024

Zack

This stay was awesome for the surrounding food options. So many nearby places! It was also nearby a few train entrances with not a drastic walk to and from. Small room similarly to many other hotels. Staff was very friendly and having laundry amenities available was handy. I was a bit confused on how the breakfast buffet worked as I attempted to attend but was told that it was reservation only despite showing the staff my room card and being willing to pay additionally, but I strongly believe my language barrier was at fault here.

Leisure Partner

10/10

Exceptional

22 Nov 2024

Kestutis

Functional, no-frills hotel in business district. It has all you need for a good night's sleep (kettle, multiple choices of tea coffee, mini fridge, etc). I did not have breakfast (or any other meal) there.
Very convenient for transportation options - couple metro lines <7mins walk Keihan line to Kyoto.
Not the happening area food-ootions wise, quite a walk away. That isn't necessarily a bad thing - it is a healthy walk 🙂

Leisure Self

10/10

Exceptional

16 Nov 2024

Alex

Rooms a little small (for couple with 1 large case) but all the other chain hotels we stayed at (Hotel Ann, APA) were similar.

Great location, great price, lovely staff, absolutely spotless. Will stay again

Leisure Partner

8/10

Excellent

10 Nov 2024

ANNA

Good hospitality

10/10

Exceptional

30 Oct 2024

Caribelle

Absolutely immaculate. Everything we needed, from toothbrushes to face masks. Staff extremely helpful and held our bags while checkin time came. (Don’t expect early checkin though. They clean meticulously)
Highly recommend

Leisure Family

8/10

Excellent

26 Oct 2024

Jonathan

Decent

Decent hotel like most in Japan. Odd arrangement with the breakfast area/section…don’t be a minute late or they will refuse you.

Otherwise a very pleasant stay

Friends_and_family Family

10/10

Exceptional

11 Oct 2024

Yue Hua

Good hotel for business and leisure. Can't say it is near but it is still a walking distance from Yodoyabashi station. Rooms are clean and staff are extremely helpful. The room design is also possible to place 2 huge luggage. No major on space.

They changed from DHC amenities to another brand from last year at least. Still, amenities are sufficient, especially for ladies.

Business_and_leisure Self

10/10

Exceptional

05 Oct 2024

Mark Roy

This was a great hotel. Nice and quiet not on a busy road. Spotlessly clean. Great location, fast free wifi, coffee shop next door, a very good buffet breakfast, a family mart around the corner. Metro station was close, and a very helpful young man on the night shift, who's name I can't remember but started with a K? I wouldn't hesitate to recommend and hope to stay here again. 10/10.

Leisure Self

8/10

Excellent

01 Oct 2024

Majdi

It is the perfect hotel for a family on budget. Reserved through expedia and paid at the property. So helpful - no issues at all. They can work a bit of the breakfast menu but overall I would definitely stay in if I am in Osaka

Leisure Family_with_children

8/10

Excellent

25 Sep 2024

DAVID

Compact but quuet

I'm always surprised by how much you can fit into such a small space; double bed, desk, chair, TV, dehumidifier, air conditioning, bath with shower over, super flush and wash toilet and a small fridge plus's a few coat hangers on a rail. Having said that there was nowhere to unpack my suitcase and tidy them away. However, it was a very well sound proofed room and all I really did was sleep there; because that's just about all you can realistically do.

Self

10/10

Exceptional

12 Sep 2024

Amelia

Great location and clean room.

Leisure Self

8/10

Excellent

03 Sep 2024

Audrey

The hotel rooms were neat and clean. The location was quiet as well. It was convenient for transportation around the city. Just a warning, if you want a comfortable bed don't choose the Japanese Style room!

Friends_and_family Family

10/10

Exceptional

04 Aug 2024

Torin

Staff is super kind and helpful, very clean and rooms are small, cute, and very nice

Leisure Self

10/10

Exceptional

02 Aug 2024

James

Great convenient location

Leisure Family_with_children

10/10

Exceptional

27 Jul 2024

swee a

The hotel is slightly out of tourist area but is convenient to take subway, within walking distance. Breakfast is okay, not many choices.

Leisure Partner

10/10

Exceptional

21 Jul 2024

Kristen

Staff was very nice. 2 main metro lines nearby (only 5-9 min walking distance). Little local restaurants for food.

Leisure Family

8/10

Excellent

10 Jul 2024

Submarine

My family’s home for 4 nights in Sotetsu Kitahama hotel and it was a blast and a pleasure being in this hotel. Hotel staff are very friendly and helpful when we have any questions and needs from them. Their breakfast was amazing and it’s very affordable. Additionally, the hotel room upon arrival was thoroughly cleaned. Good things with Japan hotels especially this one has a unique feature where when you use the restroom, the toilet flushes for you and you dont need to use toilet paper which is amazing. Other good things are free and good WiFi, free needs such as toothbrushes, etc in the front, and a 4 minute walk to a train station called Kitahama Station when exploring the city. Only thing that is not good is its cramp as its a small room and the width from the wall to the bed is near each other that's only if your used to bigger living spaces but overall I had a very good experience. I would definitely recommend this to someone travelling to Osaka. In the future, I would definitely use this hotel again.

Leisure Family

10/10

Exceptional

08 Jul 2024

Daniel

Amazing experience, amazing staff

Amazing quality of value for the service you receive! Thank you to all the staff for making my experience an enjoyable one! Definitely worth it for solo travellers visiting Osaka.

Self

10/10

Exceptional

24 Jun 2024

Kay

It was uneventful. Away from the shopping. This last location is quieter than the other one. It’s about 6 minutes walk to Kitahama Station. However, the is a Family Mart that’s around the corner as well as a few restaurants nearby.

Friends_and_family Family

8/10

Excellent

26 May 2024

cesar

Very small and outdated rooms

10/10

Exceptional

23 May 2024

Javier

Great hotel and service

The service was incredible. The staff was always willing to help and Osaka is a great city

Partner

10/10

Exceptional

16 May 2024

Estelle

Lovely rooms in a quite part of a busy city. We would stay there again.

Leisure Family

10/10

Exceptional

13 May 2024

Connie

Conveniently located between multiple subway stations, numerous convenience stores nearby. Self check in/out kiosk was simple to operate.
While the staff was unable to help send luggage to Tokyo for us, they advised to send from 7-11 nearby.

Leisure

8/10

Excellent

13 May 2024

Debbie

Very nice amenities . Not too far of a walk to the station

Leisure Family_with_children

10/10

Exceptional

08 May 2024

John Emerson

Very nice and access hotel

Leisure Family_with_children

10/10

Exceptional

25 Apr 2024

Adrian

Hotel had a reasonable breakfast, was close to transport, quiet street, super polite staff, would recommend to anybody looking to stay in Osaka

Leisure Family_with_children

6/10

Pleasant

24 Apr 2024

Craig

Did not supply top sheets, no coffee vending machine and room request to clean rooms from 10am to 2pm was not done.

Leisure Family

10/10

Exceptional

15 Apr 2024

dolores

No variety on breakfast choices. 3 days stay and serve the same breakfast.

Leisure Partner

8/10

Excellent

25 Mar 2024

Verified traveler

Choose this over APA

Pretty good, especially for the price. If you are trying to decide between this and APA, pick this, it's slightly nicer.

Self

10/10

Exceptional

22 Mar 2024

Chi Kit

Very nice area and easy access to transit

Leisure Self

8/10

Excellent

17 Mar 2024

Michael

Good place to stay. Construction was next door so it can be a bit noisy. Staff really helpful. Everything you need for a short time stay.

Leisure Self

10/10

Exceptional

24 Feb 2024

Suissa Chatelaine

It was a very nice place to stay at and very accessible to the train station

Leisure

10/10

Exceptional

19 Jan 2024

Nathan

Close to mall and Kyoto station.

10/10

Exceptional

16 Jan 2024

Ma Cecille Joren

We Love Sotetsu Kitahama

Very comfortable, clean, quiet and convenient to subway stations. Staff our respectful, courteous and very accommodating. This hotel is highly recommendable. We wished we gotten a bigger room though.

Friends_and_family Family

4/10

Poor

03 Jan 2024

Daymon

The street was very noisy at night. Construction nosie during the day. Buffet breakfast was exactly the same eveyday.

Leisure Self

10/10

Exceptional

06 Dec 2023

Glen

Great location and value for money

Quiet location within walking distance to 2 metro lines.
Good eating options nearby.
Hotel was very clean and comfortable with some good sustainability measures applied.

Partner

10/10

Exceptional

26 Oct 2023

Douglas

Everything was great.

Leisure Self

10/10

Exceptional

19 Oct 2023

Michelle

Very comfortable to have connecting rooms with 2 bathrooms. Value for money. Overall good amenities except no dining utensils.

Leisure Family

10/10

Exceptional

28 Sep 2023

Azam

Friendly, very helpful staff and excellent service.

8/10

Excellent

23 Sep 2023

Timothée

Very nice staff, offers a lot of flexibility, keen to support client. Would only recommend! Thank you!

Leisure Partner

8/10

Excellent

19 Aug 2023

Emily

The property was great, however the room was very small!

The property had great amenities and was just a short walk away from public transport. The staff at the hotel were very nice and had plenty of items available at reception for guests to take and use as needed. The room was clean and the bed was very comfortable.

Leisure Partner

8/10

Excellent

09 Jul 2023

Verified traveler

Good location. Plenty of restaurants close by which is useful. There is a Dotours next door which is handy as hotel breakfast lacked choice

Friends_and_family Family

10/10

Exceptional

26 May 2023

Peter

Not right in the thick of it. But a great walk in & out with plenty of restaurants close by. Very Happy.

Leisure Partner

10/10

Exceptional

07 Jul 2021

Jesus

Good location, bad parking but awesome people.

The hotel itself served its purpose, for us to have a frugal place to stay in. However, it was a good place, the staff were friendly and extremely helpful. They even helped me order pizza! Parking was not so great, I ended up paying about $40 for overnight parking with Times parking space. You have to look carefully at the time you parked and what time you need to move your car to make sure you dont get charged twice. Overall, the hotel still gets an 8. Will recommend and will definitely stay again.

Friends_and_family Family

10/10

Exceptional

20 Mar 2020

Karen

Pleasant stay

Hotel was clean and modern. Great service and amenities provided. Would recommend.

Friends_and_family Friends

8/10

Excellent

13 Jan 2020

Verified traveler

All were great!! but they did't clean the room and change pajamas even though I put the red sign.

Leisure Friends

10/10

Exceptional

11 Oct 2019

Verified traveler

Best hotel I have stayed in in Osaka. Good location and reasonable price.

Leisure Self

10/10

Exceptional

06 Sep 2019

Matthew

Clean hotel and friendly staff

Hotel was easy to find, about 20 min walk from Osaka station. Staff were friendly and helpful. Bed was comfy and good shower.

Partner

10/10

Exceptional

14 Jun 2019

Elouisa

Lovely and clean but small.

Partner

8/10

Excellent

25 Nov 2018

Verified traveler

Nice hotel w great breakfast.

Nice hotel w great breakfast. A little far from Oksaka station, about 1 mile away. Took taxi from station was about 1,000 yen.

Friends

10/10

Exceptional

18 Oct 2018

bernie

Clean and friendly staff

Very clean, comfortable and helpful staff. We were traveling on vacation and we found the location to be more business then vacation. Overall great stay

Family

8/10

Excellent

02 Oct 2018

Verified traveler

The sotetsu was a wonderful hotel to stay in Osaka. It was a great location and had many amenities. Only complaint was the lack of space. As someone with crutches, I barely had enough room to get to and from my bed to the \"closet\".

10/10

Exceptional

25 Aug 2018

Wing

The hotel is comfort and clean

Family

10/10

Exceptional

29 Jul 2018

Verified traveler

Rooms were small, as expected of hotels located in Osaka but the location was good. Do note that as the hotel is relatively new, taxi drivers might run into some trouble trying to locate the place. Try Brooklyn Roasting Company just around the corner for your early morning fix before commencing the sightseeing.

8/10

Excellent

13 Jul 2026

Maiko

客室などはとても清潔で過ごしやすく気持ちよかったです。
ただ、チェックインもアウトも全く接客がなく放置されていたので、少しわかりづらかったです

Business Family

2/10

Poor

08 Jul 2026

Yoichi

・閉じかけたエレベーターの扉を開ける
・エレベーターの扉が閉じないよう扉を押さえている
など、マナーの無い外国人が多く、疲れと不快感が増加する

Self

8/10

Excellent

02 Jul 2026

Yoshihiro

全般的には綺麗で良い。あえて言うと場所が分かりにくい。機械でチェックイン・アウトのため、スタッフとの接点薄い。もう少しデスクスペースが欲しい。ゴミ箱が小さい。
以上

Self

10/10

Exceptional

01 Jul 2026

Margarita

Céntrico, a unas cuadras de la estación del metro. Desayuno bufet con opciones muy variadas. Las habitaciones son pequeñas como la mayoría de los hoteles en Japón pero tienen todo lo necesario y muy limpias. Cuenta con todas las amenidades que necesitas en un viaje incluyendo mini refrigerador y tetera para calentar agua.
Todo por un súper precio.
Definitivamente lo recomiendo.

Partner