Name: Hostal Star Madrid
Address: Calle Principe 18 28012 Madrid Es, Madrid, ES

6/10

Pleasant

15 Jun 2026

alfonso

The price and location are it’s advantages

Friends_and_family Family

4/10

Poor

12 Jun 2026

Sama

The location is good but the property is not clean

Family_with_children

8/10

Excellent

23 May 2026

Karin

This hostal is in a great location! The staff were very kind. The noticed we were exhausted when we arrived and even though it was earlier, they prepared us a room right away.

Partner

10/10

Exceptional

21 May 2026

Mirella

Nice place. Good situated. In the center. Helpful crew.

Partner

8/10

Excellent

12 May 2026

Katina

Perfect location and was quiet! At least in the interior facing rooms I’d rather sleep well than have a view.
Rooms were spacious enough. Could have used a bathroom shelf and a couple more hooks.
Only problem was my second stay the room lacked blackout curtains so glad I had brought eye covers just in case

Partner

10/10

Exceptional

08 May 2026

Herlan

Good place
Everything is very close

8/10

Excellent

04 May 2026

Riley

Great room and service, they had a room for me when I needed it the night of. quite noisy outside throughout the night but thats life.

Self

6/10

Pleasant

23 Apr 2026

stephen

Location was great for sightseers apart from noisy street below bedroom.
Aircon was very noisy so sleeping was uncomfortable.
Initial room was terrible, very old damaged furnishings and flooring.
Changed next day but again room had very little hanging or drawer space so mainly only suitable for overnighting.
Second floor Reception alcove only opens 09.30 - 16.00.
Decorations very basic and no international TV stations
Its a basic-budget hostal 2☆ like many Hostal accommodation in same building and all around central Madrid

Partner

10/10

Exceptional

18 Apr 2026

Holly

This hotel was in an excellent location, near lots of wonderful restaurants and sights. Our room was very comfortable, and the staff were friendly and helpful! Great choice!!

Partner

8/10

Excellent

13 Apr 2026

Eugenis

Hostal limpio y decente. Muy bien ubicado. Punto negativo el ruido en la calle que se llega a oír en la habitación.

Family

2/10

Poor

27 Mar 2026

Aeda

Not clean , they have to clean their bad sheets

6/10

Pleasant

24 Mar 2026

Samantha

Air conditioning was not working and room was VERY hot. It was also very hard to sleep with a paper thin pillow and so much noise on the street all night long.

Partner

10/10

Exceptional

20 Feb 2026

Jihua

Excellent location, very close to Sol, plenty of restaurants downstairs, walking distance to major tourist attractions. Room is very spacious, bed is big and comfy. Service people are very friendly. historical elevator is cool

Family

8/10

Excellent

17 Feb 2026

Michel

Location was great

Partner

6/10

Pleasant

29 Jan 2026

Paul

It was kinda confusing to figure out where to go when you first arrive. Place looks like an apartment building. After a lot of walking around and calling, I figured out that the reception is on the 2nd floor. They should tell you this information when you book. Besides that, the room was fine, nothing special. Location is great.

Leisure Partner

10/10

Exceptional

09 Jan 2026

Dee

Clean large room

Leisure Partner

10/10

Exceptional

29 Nov 2025

Yohelia

Excelente localidad

Leisure

10/10

Exceptional

21 Nov 2025

Kim

Clean, friendly staff, and excellent location!

Friends_and_family Family

4/10

Poor

15 Nov 2025

Luis Enrique Solano

Buena ubicación pero es un hotel viejo, deteriorado. Un día nos dejaron sin toallas de baño y no hay una manera fácil de contactarlos ya que casi nunca hay alguien en la recepción

Leisure Family

6/10

Pleasant

27 Oct 2025

Bissell

We have a home in Pamplona and stay in Madrid the night before heading back to Texas. We love the Plz Santa Ana, but recently it's mostly closed off to construction. Our favorite restaurant is down the street Prada a Tope. Great place. So we just need a bed and this works, but the price doubled in a year - so we may be looking for another place.

Leisure Partner

6/10

Pleasant

25 Oct 2025

Umar

Only booked one night. The sheets and towels did not look clean. Room condition was poor overall. It was fine for one night..

Leisure Partner

8/10

Excellent

23 Oct 2025

maryann

great for 1-2 nights for me and my partner

We only stayed one night here and it was perfect for that. The location was very good - lots of restaurants near and close to the metro. Check in and out was super easy. A little street noise in the middle of the night from a nearby bar but not terrible. My only very minor complaints were that the plugs were loose so my phone didn't charge, and the towels were like sandpaper! But seriously, the location and the room itself were exactly what we needed it to be.

Partner

6/10

Pleasant

13 Oct 2025

sonal

The property on it’s own is fine, it’s clean and roomy but there other features that are worth considering.

1. The concierge service is almost non existent, mind you when you find them, they are nice and polite.

2. For me this was the biggest drawback: The property gives you one access card and like an all inclusive you need to plug it into the “activation” holder and once you take it out the power shuts down in the room including fridge and AC. Tje concept is OK but what if one person wants to stay in ?? It was quite annoying.

3. You need to request service which again is fine bit how will I know that the little sliders on the doors mean that? there are no signs explaining that.

We stayed in Barcelona and in Seville for around the same price range so maybe my expectations were higher than expected but having two access cards and a present concierge is not asking for a lot!

Leisure Partner

8/10

Excellent

12 Oct 2025

Frank A.

Safe and clean hotel with friendly staff, albeit could be a bit vamped up decoration-wise. Good firm beds. Location was absolutely great. Great option when on a budget.

8/10

Excellent

10 Oct 2025

Reynold

A decent place at a good price

The Hostal served our purpose and was affordable and centrally located.

Friends_and_family Family

2/10

Poor

03 Oct 2025

Cecilia

First room by the city way too noisy, second room on the back smelled terrible. The fridge in one of the rooms wasn’t working. The elevator wasn’t working upon our arrival. The towels were very stiff and felt terrible. Will not return there even when the location was good.

Leisure Family

6/10

Pleasant

04 Sep 2025

Mariela Sophia

cockroaches were seen. Small but they were there, otherwise, very nixe for price

Partner

10/10

Exceptional

01 Sep 2025

William

Very close to city center. Small and quant.

Leisure Partner

10/10

Exceptional

24 Aug 2025

Nataly

Excelente

Muy bonito lugar, el personal súper amable, las instalaciones muy limpias, y lo mejor está en el centro de todo! El lugar está 10 de 10

10/10

Exceptional

27 Jun 2025

Thaddeus

Amazing location, clean and comfortable, and affordable. A gem in downtown Madrid. Great value

10/10

Exceptional

16 Jun 2025

Dr Lilliam

Good place

10/10

Exceptional

10 Jun 2025

Kathryn

Close to Madrid Center

Leisure Friends

6/10

Pleasant

27 May 2025

manoj

Room 15 for the first 2 days was ok , old bu clean. Room 13 for the rest of our stay was ok also, but the bathroom needs to be renovated, specially the tiles in the shower.

Leisure Partner

10/10

Exceptional

01 May 2025

Bradley

Great location, clean with good space and amenities. Street can sometimes be loud and is always full of rubbish.

Leisure Partner

10/10

Exceptional

29 Apr 2025

Maria Catherine

Would be staying here again

Leisure Partner

6/10

Pleasant

28 Apr 2025

Stanley

Great location and very clean, but loud street noise until 3am

8/10

Excellent

22 Apr 2025

Anne

Very friendly staff. Our second night was disturbed by noise from the street. Next morning we changed room, all easy and quickly. Greta location.

Leisure Friends

10/10

Exceptional

12 Apr 2025

Lisa

A perfect place for the last two days of our trip. Loved having our own bathroom. Decorations were cute and added a fun flair.

Leisure Family

4/10

Poor

09 Apr 2025

Verified traveler

You Can Do Better in Madrid

The staff was very friendly and accommodating, but I could not understand why this place was so highly rated. The location is excellent, but the rooms are old and not particularly comfortable. Worst of all are the mattresses, which are just thin foam. I'd wake up every morning with my back out. Would not stay again.

Friends_and_family Family

10/10

Exceptional

08 Apr 2025

Aleksandra

Great location for the price with high standard room. Definitely recommend!

10/10

Exceptional

29 Mar 2025

Wanda

Mi habitación súper limpia y está muy céntrico. Lo recomiendo

Leisure Partner

10/10

Exceptional

18 Mar 2025

Janet

Great

Leisure

10/10

Exceptional

14 Mar 2025

Carolina

Super limpio, centrado, económico, excelente opción

Partner

2/10

Poor

20 Jan 2025

Anthony

Avoid like the plague. Unsafe. We were kept awake all night by a physical and verbal fight. There is no way to contact staff, who are not on site. They refused to refund the days we prepaid but did not use bc we were too freaked out to stay there any longer. Worst hotel I’ve ever stayed at You’d have to be crazy to stay there

Leisure Partner

10/10

Exceptional

03 Jan 2025

Jose

Very organic and relaxing experience at the hostal.

Friends_and_family Family

10/10

Exceptional

08 Nov 2024

Paola

Great price great location comfortable room

6/10

Pleasant

26 Oct 2024

Ulice

My experience at Hostal wasn’t good. First of all, I paid for a room with city view and air conditioning. Once I arrived the lady in charge of the hostal placed me in a room where the AC unit didn’t work. After that she located me in another room AC, but 10 minutes later she came to my room and asked me to move to an interior room without City view. So, you never know what’s is going to happen with them.

8/10

Excellent

22 Oct 2024

Bissell

I stay here in my way home to Texas from my home in Pamplona. Love to eat at the Prada El Tope down the street. Santa Anna Plaza is very convenient. For this hotel....rooms by the street are loud (to be expected), interior rooms are better. Just a good bunk for the night before heading home.

Leisure Family

8/10

Excellent

14 Oct 2024

Joselyn Del Pilar

All good

Leisure Family

10/10

Exceptional

13 Oct 2024

Laura

Great service !

Leisure Family

6/10

Pleasant

11 Oct 2024

Ying

N/A

6/10

Pleasant

09 Oct 2024

Brunilda

Se sienten mucho los ruidos alrededor. La puerta del baño no da privacidad al cuarto, puerta corrediza que no cierra bien, entre otras cosas.

Leisure Friends

10/10

Exceptional

08 Oct 2024

Travis

STAY HERE

Easy to find, within walking distance of where we needed to go, shopping and food close by, great help by managers

Partner

8/10

Excellent

26 Sep 2024

carl

Convenient location close to historical landmarks and top sights in Madrid. Also walking distance to lots of dining options, and shopping. Staff were very helpful and friendly.

The only problem we encountered is that we were not aware that front desk reception is on the second floor of the building. It would help to have signs indicating this.

Leisure Partner

4/10

Poor

23 Sep 2024

Paul

Prix abordable ,

Business_and_leisure Self

8/10

Excellent

17 Sep 2024

James

The hotel is close to Plaza Puerta del Sol and close to a lot of small restaurants and bars. It was crowded and loud on a Saturday night, but a lot of fun.

Leisure Family

10/10

Exceptional

26 Aug 2024

MILAGROS

Excelente

El cuarto en el que me hospedé realmente superó mis expectativas. El cuarto era realmente espacioso, cómodo y muy limpio. El hostal está muy bien ubicado. Definitivamente lo consideraré para mi próxima estadia en Madrid.

Self

10/10

Exceptional

21 Aug 2024

Sarah

Bel hôtel, arrondissement bruyant

La chambre est d’une grosseur parfait et propre. Cependant, l’hotel se situe dans un arrondissement bruyant, et comme notre porte de balcon fermait mal, nous entendions énormément de bruit la nuit.

Friends_and_family Family

8/10

Excellent

21 Aug 2024

Alex

faulty elevator… loud late at night

Leisure Family

8/10

Excellent

20 Aug 2024

Nixia

The hostal is clean, good condition inside. Outside area is dirty, maybe because at night is a busy street and you can hear people talking until early 3_4 a.m. It's in the center of Madrid. Location is very convenient.

Leisure Partner

10/10

Exceptional

01 Aug 2024

Geraldine

Very close to everything! Walkable 👍

Leisure Partner

10/10

Exceptional

23 Jul 2024

Alfredo

Muy cerca a todo caminado, el personal muy atento y un lugar muy acogedor, limpio y accesible.

Leisure Partner

10/10

Exceptional

22 Jul 2024

Rolando

Excellent location, clean and convenient.

Leisure Partner

10/10

Exceptional

15 Jul 2024

Christy

Spacious and clean room, great location.

10/10

Exceptional

13 Jul 2024

Keri

Nice small place for a warm and welcoming stay.

Leisure Partner

8/10

Excellent

24 Jun 2024

Shawn

The room was clean bed was nice. It is a hostel not a full fledge hotel. But I liked it and thought it just fine. The street it is on had a number of bars so it did have a noisy night. Staff were friendly and helpful.

Leisure Family

2/10

Poor

19 Jun 2024

Scott

The lift was broken,therefore 5 flights to climb with a suitcase.Sleepless night twice due to noisy bar on street Inadequte bathroom products,tiny towel and uncomfortable bed.Room lacked charm and there was a price hike for Wednesday Dont ecen think about this low rent joint.

Leisure Partner

10/10

Exceptional

15 Jun 2024

Gladys

The noisy at night

Leisure

10/10

Exceptional

15 Jun 2024

Alix

My room was perfect for me as a solo traveler - it was spotlessly clean, the bed was comfortable and I had everything I needed. It’s a small hotel so the front desk staff sometimes had to step away but they were easy to buzz on the rare occasion I needed them. The location can’t be beat either - I walked to all sorts of tapas bars, the botanical garden, the Prado, etc. and you’re a quick walk to the Sol metro station. Will absolutely stay here again when I’m back in Madrid!

Leisure Self

10/10

Exceptional

11 Jun 2024

Severine

Perfect central location, nice and clean room, a bit noisy at night due to street bars but great hotel

Leisure Family

8/10

Excellent

09 Jun 2024

Verified traveler

Very nice place to stay

The ONLY negative thing is that the elevator is not working and it's on the third floor

Business

8/10

Excellent

03 Jun 2024

Lilia

The location is fantastic, minutes from plaza Santa Ana, and from Sol. Many many restaurants and stores, can walk to el Retiro and museums as well.
We had a car, so parking was a bit of a challenge, as was driving into the area. But if you are using the metro, area can't be beat. Staff was very helpful as well.
Bed was comfortable. Room sparkling clean and funky comfortable chair with matching drawers. Would stay again!

Leisure Partner

6/10

Pleasant

28 May 2024

Jean-Francois

Nice hotel in the heart of Madrid, very busy all around it. Close to the must see landmark, but the only thing I didn’t like is the rooms are not soundproof.

Leisure Self

8/10

Excellent

25 May 2024

Shannon

The room was nice but the wifi was not good. Signal was too weak and kept loosing connection

10/10

Exceptional

21 May 2024

Myrna

Great location, very comfortable bed, clean rooms and facility overall, friendly staff

Friends_and_family Family

10/10

Exceptional

20 May 2024

Ashli

My hubby and I were so pleasantly surprised by this place! We were only in Madrid for a few hours so went for something low priced and convenient in location (arriving by Renfe at Atosca and leaving by plane at Madrid Barajas and walkable to Plaza Mayor & Mercado de San Miguel & San Gines Chocolate). The room was much nicer and bigger than expected. It was nice having an elevator to bring bags up the stairs. The bathroom and shower was also clean. It got a little noisy outside on a Friday night, we didn't realize how much night life was on that street. Not a big deal though.

Leisure Partner

10/10

Exceptional

20 May 2024

Gustavo

Linen was very good, bed great. Lightning could be better. Wifi only works in the rather small reception.

Leisure Family

10/10

Exceptional

12 May 2024

Michael

Easy to find. A bit difficult after 6 PM when the one gentleman was running multiple hostels but he was most helpful!

8/10

Excellent

11 May 2024

Maria Liza

Property is close to a lot of restaurants and shops

Leisure Family

8/10

Excellent

10 May 2024

Vincent

Middle of everything

Leisure Partner

10/10

Exceptional

08 May 2024

MIleisy

Is perfect

Business Friends

10/10

Exceptional

27 Apr 2024

Maureen

Great location close to Plaza del Sol and to lots of Restaurants and shopping. Will definitely stay again.

Partner

6/10

Pleasant

17 Apr 2024

Verified traveler

Viv Wong

Location is great as convenient to attractions. Size of room is good with a Samsung TV which you can mirror your programs. Only downside is there’s no real reception desk as the building has 5-6 hostals in one. Also, you have to take a very old-fashioned lift up and down but it’s fun to ride…never seen it before.

Partner

8/10

Excellent

04 Apr 2024

Jennifer

The location was amazing. Close to everything. I would stay here again.

8/10

Excellent

18 Mar 2024

Luciano

We were ideally placed to walk within the centre of Madrid. Our room was relatively spacious but not as good as advertised.
Still, I would recommend for the frugal tourist like us!

Leisure Partner

10/10

Exceptional

08 Mar 2024

MIRIAM

El área súper agusto , cerca de muchos lugares para cenar y bares 👌 habitación limpia , check in bien y amables

Leisure Partner

10/10

Exceptional

01 Mar 2024

Yennifer Dhaximar

All perfect I loved

Friends_and_family Family

10/10

Exceptional

01 Feb 2024

Sama

Great place to stay overall! Our room was spacious, clean and comfortable. The staff were friendly and helpful. The location is central and walkable to everything we wanted to see. Also a 5 minute walk away from the metro. I would definitely stay here again.

Leisure Partner

4/10

Poor

26 Jan 2024

ALEXANDER

We arrived at 8am and we'd like to leave our luggage till check in, but door was closed, nobody answered

6/10

Pleasant

23 Nov 2023

Mark

Way too noisy. Nice people but i would not recommend.

Business_and_leisure Family

8/10

Excellent

14 Nov 2023

Steven

In an old building that’s not easy to find. Small sign next to iron gate along side other hotels that share the same building. on 2nd floor. Lift available, but small. Rooms modernised and simple. Clean.
But….this place is noisy! No avoiding this as it’s located on a street and next to a square that’s full of bars and restaurants. Noise can be excessive and prolonged often until 4 am. Take earplugs!!

Leisure Partner

10/10

Exceptional

05 Nov 2023

Nicole

Great place

Staff were super friendly and check-in was very easy. Room was large, had a functioning mini fridge and a nice sized washroom. The hotel is in the middle of a very hip area, full of cool little bars and tapas restaurants. Would highly recommend for anyone! Hotel is located on the second floor, you can either access by stairs or old school elevator.

Partner

10/10

Exceptional

04 Aug 2023

Charlotte

The staff here are absolutely wonderful and so hospitable. Our room was very clean, comfortable and the location is perfect. I would definitely recommend staying here.

Leisure Friends

10/10

Exceptional

21 Jul 2023

Dan

Hope to see you again one day!

I loved this place! And it should have a better rating in my opinion. Everything about it was perfect!

Partner

10/10

Exceptional

21 Jul 2023

Dan

Not a one star, more like a 3 star in my opinion

I loved the whole deal, the elevator and the bidet.. bed was soft pillows were perfect... Should be rated much higher. And the area around is amazing!

Partner

8/10

Excellent

30 Jun 2023

Bissell

We have stayed here several times. We live in Texas, but have a home in Navarre. We typically fly into Madrid the day before we fly back to the states. Plz Santa Ana is our favorite.. we have a favorite La Bisbal style restaurant down the road on Principi and a small bar we go to on Cruz a few blocks away for Padron Peppers...and then shop. So we are after a clean room and nice place to sleep. Not as fancy as the main hotel in the plaza - we've stayed there too several times...and others in the area. This hostel is a well priced clean room. We are after enjoying Madrid, and a good bed for the night. This hotel fits the bill.

Leisure Partner

10/10

Exceptional

16 Jun 2023

Howard

Perfect place to stay

You cannot ask for anything more. Excellent price, big room, clean, quiet, comfortable, friendly staff. Exceeded all my expectations.

6/10

Pleasant

03 Jun 2023

Lin

跟图片完全不一样靴靴图片看着很大氮素房间很小隔音很差 qa秒了

Leisure Friends

8/10

Excellent

22 May 2023

Adrian

Clean and comfortable. Was a little difficult to find so make sure you know the address and check in before midnight to avoid extra charge for late check in.

6/10

Pleasant

07 May 2023

Andrew

Reasonable

Pleasant enough. very dated but ok for a few nights

Friends_and_family Friends