Urban

Spain , Madrid
MADRID, Carrera de San Jerónimo, 34
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100 reviews shown

6/10

Pleasant

10 Mar 2026

Sidney

If you are looking for an affordable place to stay in little italy, this is right in the middle of everything. however the hotel is just a little run down and the walls were so thin that we couldn’t get any sleep due to our neighbors TV blasting. Also check-in was at 3 pm but our room wasn’t ready til about 30 minutes later.

Partner

10/10

Exceptional

05 Mar 2026

William

Great location for a short stay

Friends

10/10

Exceptional

04 Mar 2026

Lynda

Great

10/10

Exceptional

03 Mar 2026

Brian

Don't stay on the first floor, very small rooms and dark. We were transferred to an upper floor room which was more spacious and lighter. The term 'boutique' classifies the hotel as being artful, perhaps eclectic, but distinctly different from your usual hotel. Our first room on the first floor was more 'boarding house' than 'boutique'. The room they switched us to met the definition of 'boutique'. Breakfast was surprisingly good. It was the bakery pastries; not factory made.

Partner

10/10

Exceptional

03 Mar 2026

Mike

I love Urban Boutique. The staff was amazing.

Partner

4/10

Poor

25 Feb 2026

Cindy

If you only care about location, this is the hotel for you. The rooms are small, depressing, and devoid of personality or decor. They consist of four white walls, a bed, sink, shower, toilet and TV. Our room had a small window with a drab curtain that opened to a dark corridor facing the adjacent building’s grey wall. Even with the curtain open you couldn’t tell what time of day it was. The overhead lighting was blindingly bright and the bathroom light-switch came on with an obnoxiously loud fan that you couldn’t turn off. The hotel lobby is tiny and breakfast was served on a small shelf by the window with very limited seating. A large box of uncovered stale croissants was offered each morning. The hotel parking lot was a three block walk away.
The hotel is more affordable than most in the Little Italy area and the staff were amicable, but don’t expect to be impressed with the ambiance because there is none.

Partner

6/10

Pleasant

24 Feb 2026

Jasmine

Urban Boutique is in a very convenient location in Little Italy, close to many great coffee shops and restaurants. It’s a good option for a short stay if you mainly need a place to sleep and be near everything.

The hotel is outdated and feels more like an old college dorm and visible stains everywhere. You can hear people in nearby rooms and above you, so it isn’t very quiet. My room did not have soap and didn’t have enough towels. There is also no daily housekeeping during the stay.

Overall, it works for one or two nights because of the location, but I wouldn’t recommend it for a longer stay or if you’re looking for comfort and modern amenities. The staff is friendly.

2/10

Poor

23 Feb 2026

Alexis

Room cleanliness was gross, the hole room smelled damn trying to be covered with an air freshener. Rust everywhere in the bathroom. Couldn’t sleep because the sheets had a weird smell to them first thing I do in the morning ask if we could get new ones the cleaning lady told us to go ask the front desk then from desk refuses. Saying we barely checked in and service isn’t until check out even after I explained the issue?? Never again.

Partner

8/10

Excellent

22 Feb 2026

Reasonably clean.

Partner

10/10

Exceptional

22 Feb 2026

Amy

The room was super clean and the bed was extremely comfortable. The staff were always really friendly and helpful with any questions we had. The only thing relatively annoying was our card keys seemed to get deactivated on a regular basis, but again, staff were very helpful. The location was phenomenal as well. Many fantastic things to do that are well within walking distance. We will definitely return!

6/10

Pleasant

18 Feb 2026

Cisco

Staff was great.
The rooms were quite small, a bit too small but clean.
Nicely centralized in the area of Little Italy

Friends_and_family Friends

8/10

Excellent

18 Feb 2026

mary

Yes room was clean staff was wonderful

Friends_and_family Family

10/10

Exceptional

17 Feb 2026

Dianne

The staff out Urban Boutique Hotel are very attentive and super nice. They made our stay welcoming and special. The location of the hotel is next to the fountain in Little Italy and easy walking for everything you need and close proximity to the airport.

Friends_and_family Family

6/10

Pleasant

17 Feb 2026

Nathalie

Really nice low key hotel in a fantastic neighborhood with everything easy to walk to uber to. I wish I could give more starts because the staff was very nice and location so nice and the price was very affordable for the area, but I had 2 things that ruined my stay: 1) the room had a very strong smell like acetone. I got used too but I was not sure what it was. 2) there is absolutely not isolation between room. I could hear everything from my neighbors including their snoring! Breakfast is very light and I always went too late to get the good bakery.

Business_and_leisure Self

10/10

Exceptional

17 Feb 2026

Jeanne

The room was clean and had everything we needed. The front desk staff was friendly and helpful. Breakfast options were lovely. We loved the location. Thanks!

4/10

Poor

16 Feb 2026

Juan

A lot of surrounding noise to include staff being loud in the hallway.

10/10

Exceptional

16 Feb 2026

Pete

Great place to stay in Little Italy. Staff was awesome.

Leisure Family

10/10

Exceptional

15 Feb 2026

Cindy

The room was very nice. Cleaned perfectly. Some power switches didn’t work so we told maintenance and they right on it. Staff is wonderful. Breakfast was very nice grab and go.

Leisure Family

8/10

Excellent

15 Feb 2026

Howard

Good

8/10

Excellent

13 Feb 2026

Erin

Clean room, great staff, great location, just no safe in room

Leisure Partner

8/10

Excellent

12 Feb 2026

Glenn

The location is fantastic with close transportation options. We chose public bus & tram with no issues. Hotel was ok. Reasonably clean, staff friendly, breakfast is really coffee & bread item. Lobby seating is challenged

Leisure Partner

10/10

Exceptional

11 Feb 2026

vcitor f

The room was great. The room telephone to the front desk needs repair. All good!!

6/10

Pleasant

11 Feb 2026

Chris

Front desk staff was really friendly. The breakfast was coffee, pastries, yogurt and fruit. Honestly not bad. The building condition is really where the 3 stars come from. Pretty old/ worn down and the rooms look significantly worse than the pictures. But it’s an inexpensive hotel in a good location.

10/10

Exceptional

11 Feb 2026

Trinity

Very clean and everyone was so polite and friendly.

Business Family

8/10

Excellent

10 Feb 2026

Louis-Vincent

Staff is very helpful, location is great in Little Italy. Little terrace in the front to enjoy breakfast. Beds are comfortable.

Business

8/10

Excellent

09 Feb 2026

Marielena

The hotel is quaint, has all the needed amenities. But most of all the location, its excellent. Staff was accommodating and professional. The only concern was it has no parking. But I managed.

Leisure Self

4/10

Poor

08 Feb 2026

Brad

The good....the location in Little Italy was excellent.

The bad....the rooms are outdated and in need of renovation. The bed squeaked horribly, the A/C didn't work, the bathroom door sticks, etc. Overall, Id pick somewhere else if I returned.

Leisure Family

2/10

Poor

07 Feb 2026

nazanin

DO NOT STAY HERE if you're attending a conference at the San Diego Convention Center.
This place was a complete disaster. The location is inconvenient, the service was terrible, and the rooms were not worth the money. Save yourself the headache and book literally anywhere else. There are plenty of better options near the convention center—this should not be one of them. I wish I had read more reviews before making this mistake. Avoid at all costs.

Business_and_leisure Self

8/10

Excellent

06 Feb 2026

Christine

Room was clean. Staff were very friendly

Self

10/10

Exceptional

29 Jan 2026

Jorge

The room was good! It was clean. The locat of the hotel is in the middle of Little Italy and everything is in walking distance

Business

8/10

Excellent

24 Jan 2026

Beth

Great location, clean rooms, friendly staff

Leisure Family

10/10

Exceptional

19 Jan 2026

woods

Difficult to turn on airconditioner

Partner

6/10

Pleasant

17 Jan 2026

Joan

Staff were really courteous but bathrooms needs updating. It’s clean but needs to be updated. But overall I love the area. Right in the middle of Little Italy.

Leisure

10/10

Exceptional

10 Jan 2026

Isaiah

Yes

8/10

Excellent

08 Jan 2026

Jesus

The staff was very help full and courteous.

Leisure Friends

10/10

Exceptional

08 Jan 2026

Abraham

Clean room

Leisure Family

10/10

Exceptional

04 Jan 2026

Daniel James Michael

Yes

8/10

Excellent

22 Dec 2025

Sachiko

Room was clean and very good staff and breakfast

Self

6/10

Pleasant

21 Dec 2025

Diana

Bed was clean but bathroom could use some work.

Leisure

10/10

Exceptional

19 Dec 2025

Albert

Friendly staff, very clean, comfortable bed, and great location!

Partner

10/10

Exceptional

17 Dec 2025

David

The staff were sooo helpful. Thank you🙏

Self

10/10

Exceptional

16 Dec 2025

Sandy

Clean room

Leisure Partner

8/10

Excellent

16 Dec 2025

Barbi

Nice staff. Room was clean. Location right where I wanted to be. Parking was limited street parking or paid parking in structure.

Self

10/10

Exceptional

09 Dec 2025

Ken

Great

10/10

Exceptional

06 Dec 2025

Mireya

The staff was very friendly, room CLEAN. everything that I wanted to go too in little Italy was walking distance

Leisure Partner

6/10

Pleasant

06 Dec 2025

Dana

The room was just okay. The main areas need some upkeep. Elevator was dirty and had a random rag on the ground. The front desk staff were friendly.

Friends_and_family Friends

10/10

Exceptional

06 Dec 2025

Alice

Clean room, great shower, easy access to restaurants and shops.

Partner

10/10

Exceptional

03 Dec 2025

Randall

Clean room and pleasant staff. Very cordial and helpful. Definitely coming back.

Leisure Partner

6/10

Pleasant

03 Dec 2025

Teresita

It is a basic hotel. The room was clean. Staff was not as professional as orher places. The walls are thin and therefore sleep was a challenge when the guests next door were super loud. The bed was hard. I was disappointed that the patio on the hotel site pictures, was closed. As far as the area, it was close to a lot of food places and easy to access in a short walk.

Self

8/10

Excellent

02 Dec 2025

Locations is excellent and the front desk lady was friendly

10/10

Exceptional

28 Nov 2025

Carolyn

Nice place& location. Staff are helpful & friendly. I would stay there again if I’m in the area.

Leisure Partner

10/10

Exceptional

26 Nov 2025

Randall

Wonderful staff

Leisure Family

10/10

Exceptional

16 Nov 2025

Annie

The gentleman who greeted us at the front desk each morning, checked us in on our arrival and checked us out on the day of our departure, was a complete delight! Very kind, had wonderful recommendations, helpful, and kind for our whole stay. The room was also very clean and neat, which we appreciated. I liked the water dispenser on the first floor, too.

Friends_and_family Friends

4/10

Poor

16 Nov 2025

Jie

Mold and unpleasant smell around the room.

Business Self

10/10

Exceptional

16 Nov 2025

Erin

Close to everything downtown

Leisure Family

10/10

Exceptional

14 Nov 2025

Jiashan

The first room that we were assigned to smelled like smoke. They switched us to another room immediately. The rooms were small but clean. The service was courteous. There was a few spaces of free parking just down the block. Had a great time overall.

Leisure Partner

10/10

Exceptional

14 Nov 2025

Eric

Everything was great ! Room was clean , friendly staff, and breakfast was nice . Location is very convenient to all the shopping and good restaurants in little Italy . Spent 3 days here and didn’t have to Uber anywhere due to being close to everything. Highly recommend this place

Partner

10/10

Exceptional

13 Nov 2025

David

Breakfast was yogurt, cheese, fruit, and juices. Some fresh bakery items from nearby. Easy and quick.

Business Family

8/10

Excellent

12 Nov 2025

Bronson

Friendly staff, great location, room was tiny and could have been a little nicer though. Overall good experience.

Leisure Partner

8/10

Excellent

12 Nov 2025

Christina

Room was clean, staff welcoming and nice.

Business Friends

8/10

Excellent

10 Nov 2025

Conner

Room was clean a MRM well appointed. The pool and gym facilities are top notch. Walking distance to grocery stores and restaurants. Only
Negative was that there was no wifi info at check-in. It took a day to get a response.

Leisure Family

8/10

Excellent

10 Nov 2025

Colleen

Alwsys clean , great staff andvperfect location

Leisure Partner

10/10

Exceptional

09 Nov 2025

Karly

The TV did not work in our original room

Partner

8/10

Excellent

09 Nov 2025

Dolores

It was a great experience as the hotel was in a good location. It was near the port and lots of restaurants around it. Staff were friendly and place was nice and clean.

Leisure Partner

8/10

Excellent

08 Nov 2025

Anthony

Friendly staff, great location, nice bed! Would stay there again. Rooms are a little small, but good for 1 person.

Self

8/10

Excellent

07 Nov 2025

Hsin

I wouldn't say that the room wasn't the best nor the most luxurious. It's either give or take. The fact it's in Little Italy and within proximity to a Jack in the Box along with a 7-Eleven for affordable fast food and amenities. The fact that the room was clean, there is good Wi-Fi as required for today's age, and the fact I was able to easily reach the Convention Center via public transit for Twitchcon made my stay in San Diego very nice. At the same time, I was able to have easily check in after a long flight from Toronto, ON, Canada. Overall, I wouldn't say it's the best I had. But it is very memorable. Thank you.

Leisure Self

8/10

Excellent

07 Nov 2025

Kimberly

friendly and helpful staff. excellent location in Little Italy.

Business Self

6/10

Pleasant

05 Nov 2025

Sue and Tim

The room was in fair condition.

Leisure

8/10

Excellent

04 Nov 2025

María Guadalupe

Hola la habitación limpia el personal muy amable y servicial, el desayuno muy limitado el precio de la habitación muy bueno gracias

Partner

10/10

Exceptional

31 Oct 2025

Rosella

Yes, great stay.

Business

10/10

Exceptional

30 Oct 2025

Abraham

Room was spotless everyone there always greets you with a smile

2/10

Poor

27 Oct 2025

Marvin

If your expectations are low then you'll find the Urban Boutique acceptable for a night.

Leisure Self

2/10

Poor

26 Oct 2025

Ursula

The hotel front desk put me right next to the front desk because he was flirting with my girl and trying to keep an eye on her. I thought it was very unprofessional, and I did not care for the way he would smile and talk to her. she even complained to me about it that he was acting weird. She did not feel comfortable.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Danae

The staff was absolutely lovely and very helpful the entire length of our stay. The room was clean, cute & very comfortable. We could not have picked a better spot, staying around the corner from the main plaza in Little Italy was the perfect vibe for a romantic trip, not to mention a short walk to the trolley station which made getting around a breeze. We did not partake in the free breakfast, because we found an espresso bar the first morning that stole our hearts, but it looked decent if you're trying to not buy every meal! I would 10/10 recommend Urban Boutique to anyone staying in Downtown SD.

Partner

10/10

Exceptional

25 Oct 2025

Joey

The staff was fantastic, he had a gigantic line and then an issue with someone having issues internationally. The gentleman remained calm and did an excellent job working through this rush. A great place to stay and staff was even better

Leisure Friends

8/10

Excellent

21 Oct 2025

Connie

Staff was amazing but the property itself could use some updates. overall okay stay

10/10

Exceptional

20 Oct 2025

Kyle

Always clean and i felt safe at all times. Staff was very happy to help me when i locked my key card in my room

Leisure Self

10/10

Exceptional

20 Oct 2025

Fred

Very nice staff and good food nearby. They had issues with the card printer but was very quick and nice about helping me get into my room everytime I needed to.

Leisure Self

10/10

Exceptional

19 Oct 2025

Julissa

Staffing was extremely polite and helpful.

Friends_and_family Friends

10/10

Exceptional

18 Oct 2025

Lianne

Great hotel, love the proximity to Little Italy… great area, would stay here again

6/10

Pleasant

16 Oct 2025

Elizabeth

We had to make the second bed ourselves. The rooms smelt like chlorine which I assume is the cleaner? The room keys didn’t work so we had to ask someone to let us in to our room every time we came back.

Friends_and_family Friends

10/10

Exceptional

14 Oct 2025

Tiffany

We really enjoyed our stay here. Staff were helpful and kind. The location was absolutely perfect.

6/10

Pleasant

14 Oct 2025

Mariana

Great location...some steps away from Little Italy

All good!!! The best thing is the location!

Partner

8/10

Excellent

13 Oct 2025

Constance

Decent place to stay within a few steps of Little Italy. Only problem was shower did not drain properly, so had to stand in ankle deep water.

Leisure Partner

10/10

Exceptional

09 Oct 2025

suzanne

Super friendly staff. Great location.

Partner

4/10

Poor

08 Oct 2025

jesse

Lipstick on a pig

Just felt like an old hotel that got new flooring and paintings. Room was tiny. Bathroom tiny. Coffee maker broken. Ironing board broken. Bed not that comfortable and had metal around bottom. Just didn’t feel good. Climate control was separate unit and was either too cold or stuffy. Downstairs areas was super tight and strangely laid out. Details like soap in room, type of bottled water, etc were just low quality.

Business

8/10

Excellent

07 Oct 2025

Patricia

Very small rooms, but clean and simple. Great location. 10 minute walk to the Embarcadero and the old town trolly stop is just around the corner.
One street over is all the wonderful little Italy dining options.
Simple stand-up breakfast provided - coffee, croissants, yogurt, oranges, cheese, juice.
We will stay here again😊

Leisure Friends

10/10

Exceptional

06 Oct 2025

Christine

We ended in room closest to lobby but they let us check in early so we didn’t have to lug bags around. It was very quiet room. Breakfast was minimal (croissants, yogurt and apples). Great location to Iittle Italy, short walk to Gaslamp and the train to Snap Dragon. One of the more reasonable priced downtown hotels. Staff were friendly.

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Patrick

Great location, clean rooms, really nice continental breakfast and very nice staff😊

Leisure Partner

10/10

Exceptional

06 Oct 2025

Michael

Comfortable room and bed. Very accommodating staff. Convenient location.

Partner

10/10

Exceptional

05 Oct 2025

Mark

Easy walk to Little Italy Shops & Restaurants

Friendly and helpful staff. Great location near restaurants and shops in Little Italy. Easy walk to them. Breakfast was simple but enjoyed by us. Quiet no frills room but just what we needed.

Partner

10/10

Exceptional

04 Oct 2025

Sandra

Evething fine

Friends_and_family Friends

6/10

Pleasant

04 Oct 2025

David

No Breakfast, just pick up a croissant with couple of other items incl coffee and go back to your room. No space, table or chairs !

Partner

10/10

Exceptional

30 Sep 2025

Hamid

good

10/10

Exceptional

26 Sep 2025

Jennifer

Great location, staff was very friendly, breakfast could've used some variation.

Partner

10/10

Exceptional

25 Sep 2025

Russ

The staff at this location is so friendly and helpful! Loved the location in Little Italy! We were able to walk everywhere we needed to go. Access to excellent restaurants and ice cream is the best. We slept well also, which is helpful. Thank you!

Partner

6/10

Pleasant

24 Sep 2025

Liam

Nice staff but dingy room

Pillows were uncomfortable and

Business

10/10

Exceptional

24 Sep 2025

Miri

Great San Diego spot!

Great room! Wonderful staff. Quiet. Great to have breakfast included. The location was in walking distance of the Marina, and lots of restaurants. I will definitely stay here again.

Business

10/10

Exceptional

22 Sep 2025

Cary

Cute hotel in great location within walking distance to all that Little Italy has to offer.

Leisure Self

10/10

Exceptional

22 Sep 2025

Anthony

Great