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Slow Suites Bellas Artes

Madrid · Spain

Calle De Los Madrazo 20View location

9.0/10Excellent275 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.2/109.2
Condition9.4/109.4
Neighborhood9.4/109.4
Value8.8/108.8
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Slow Suites Bellas Artes

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Featured amenities include express check-in, express check-out, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 11 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and separate sitting areas, and housekeeping is provided on request.

Distances are displayed to the nearest 0. 1 mile and kilometer. Gran Via - 0. 3 km / 0. 2 mi- Calle de Alcalá - 0. 3 km / 0. 2 mi- Paseo del Prado - 0. 3 km / 0. 2 mi- Plaza de Canalejas - 0.

4 km / 0. 2 mi- Thyssen-Bornemisza National Museum - 0. 4 km / 0. 3 mi- Puerta del Sol - 0. 5 km / 0. 3 mi- Fountain of Neptune - 0. 5 km / 0. 3 mi- Plaza de Santa Ana - 0. 6 km / 0.

Read more about this hotelShow less

3 mi- Casino Gran Via - 0. 6 km / 0. 3 mi- Preciados Street - 0. 6 km / 0. 4 mi- Plaza de Cibeles - 0. 6 km / 0. 4 mi- El Oso y el Madrono - 0. 7 km / 0.

4 mi- Prado Museum - 0. 7 km / 0. 4 mi- Plaza de Chueca - 0. 8 km / 0. 5 mi- Fnac - 0. 9 km / 0. 6 mi. The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 km / 10.

6 mi With a stay at Slow Suites Bellas Artes, you'll be centrally located in Madrid, just a 3-minute walk from Gran Via and 6 minutes by foot from Puerta del Sol. This aparthotel is 0. 4 mi (0. 7 km) from Prado Museum and 0. 7 mi (1.

1 km) from Plaza Mayor.

With a stay at Slow Suites Bellas Artes, you'll be centrally located in Madrid, just a 3-minute walk from Gran Via and 7 minutes by foot from Puerta del Sol. This aparthotel is 0.6 mi (1 km) from Plaza Mayor and 0.7 mi (1.1 km) from El Retiro Park.

Make yourself at home in one of the 11 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and separate sitting areas, and housekeeping is provided on request.

Featured amenities include express check-in, express check-out, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No front desk Guests will receive an email with special check-in instructions Guest will receive an email before arrival 7 days Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests will receive an email within 7 days before arrival with check-in instructions and an access code. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number AM-1332
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 40 per vehicle (one-way)
    • Nearby parking fee: EUR 30 per day (820 ft away)
    • A late check-out fee will be charged
    • Housekeeping fee: EUR 25 per day
    • Crib (infant bed) fee: EUR 10 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Gran Via 0.3 km / 0.2 mi
Calle de Alcalá 0.3 km / 0.2 mi
Paseo del Prado 0.3 km / 0.2 mi
Plaza de Canalejas 0.4 km / 0.2 mi
Thyssen-Bornemisza National Museum 0.4 km / 0.3 mi
Puerta del Sol 0.5 km / 0.3 mi
Plaza de Santa Ana 0.6 km / 0.3 mi
Casino Gran Via 0.6 km / 0.3 mi
Preciados Street 0.6 km / 0.4 mi
Plaza de Cibeles 0.6 km / 0.4 mi
El Oso y el Madrono 0.7 km / 0.4 mi
National Prado Museum 0.7 km / 0.4 mi
Plaza de Chueca 0.8 km / 0.5 mi
Puerta de Alcalá 0.9 km / 0.6 mi
Royal Botanical Garden 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 11
  • hotel
  • Wheelchair-accessible
  • Wi-fi
  • Multilingual staff
  • Lift access
  • Terrace
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT DELUXE TWO BEDROOMAPARTMENT • DELUXE TWO BEDROOMAPT.B2-DX

    Photos are not available for this room type.

    Slow Suites Bellas Artes

    APARTMENT DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DUPLEX DELUXEQUADRUPLE • DUPLEX DELUXEQUA.DP-DX

    Photos are not available for this room type.

    Slow Suites Bellas Artes

    QUADRUPLE DUPLEX DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DUPLEX DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DP-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR TWO BEDROOMSRoom • SUPERIOR TWO BEDROOMSROO.B2-SU

    Photos are not available for this room type.

    Slow Suites Bellas Artes

    Room SUPERIOR TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR TWO BEDROOMSAPARTMENT • SUPERIOR TWO BEDROOMSAPT.B2-SU

    Photos are not available for this room type.

    Slow Suites Bellas Artes

    APARTMENT SUPERIOR TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOM AccessibleAPARTMENT • ONE BEDROOM AccessibleAPT.B1-H6

    Photos are not available for this room type.

    Slow Suites Bellas Artes

    APARTMENT ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PREMIUMAPARTMENT • PREMIUMAPT.PI

    Photos are not available for this room type.

    Slow Suites Bellas Artes

    APARTMENT PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO DOUBLE BEDSAPARTMENT • TWO DOUBLE BEDSAPT.2D

    Photos are not available for this room type.

    Slow Suites Bellas Artes

    APARTMENT TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE THREE BEDROOMRoom • DELUXE THREE BEDROOMROO.B3-DX

    Photos are not available for this room type.

    Slow Suites Bellas Artes

    Room DELUXE THREE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE THREE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B3-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Slow Suites Bellas Artes

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Slow Suites Bellas Artes

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDROOMRoom • ONE BEDROOMROO.B1

    Photos are not available for this room type.

    Slow Suites Bellas Artes

    Room ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDROOMRoom • DELUXE TWO BEDROOMROO.B2-DX

    Photos are not available for this room type.

    Slow Suites Bellas Artes

    Room DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Slow Suites Bellas Artes

9.0
Excellent
275 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.4 /10
Neighborhood
9.4 /10
Value
8.8 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
connie
Luxury and spacious apartment hotel. Clean properties and close to shopping and dining area. Even though there is no reception desk, Staff is very responsive by email. Digital key is easy to use and convenient. Overall we are very happy with our stay.
Friends_and_family Friends
8/10
Excellent
16 Jul 2026
María Carolina
The room is very spacious. Please refer to it as an apartment, not a hotel. There is no reception, and you cannot leave your luggage before or after your stay, which can be a major inconvenience if you're traveling internationally with bags and your check-in or check-out times don't align with your travel schedule.
Friends_and_family Family
4/10
Poor
27 Jun 2026
Elena
The location was the best part, very central The rooms were small and we had the most difficult time getting in touch with the host. I called multiple times with no answer and ended up calling hotels.com to relay the message. There was air conditioning which functioned well during the heatwave that we had. Probably will not stay there again though.
Friends_and_family Family
10/10
Exceptional
16 Jun 2026
John
Excellent location near Retiro park, museums and shopping areas. Spacious apartment in a central but quiet location
Partner
10/10
Exceptional
15 Jun 2026
Indiana
La ubicación es perfecta, tiene A/C, excelente para familia con niños cerca del metro
Family_with_children
10/10
Exceptional
14 Jun 2026
ELLIOTT W BLANCO
Our stay was excellent. The location was perfect, everything we needed was close by, and the property was exactly as described.Any small issues that came up were resolved within minutes, and the communication was outstanding throughout the entire stay.The host went above and beyond to make sure we were comfortable and had everything we needed.I highly recommend this place and would definitely stay here again.
Family_with_children
10/10
Exceptional
09 Jun 2026
John
Very large apartment in a great location. Two bedrooms, two full bathrooms, large living room, large dining room and table, fully equipped kitchen. Washer. Very quiet.
Self
10/10
Exceptional
07 Jun 2026
Bayley
Superb property and great stay. In an ideal spot in madrid
Friends
10/10
Exceptional
18 May 2026
Maria
Great location, very spacious modern apartment, the receptionist was very accommodating.
Family
10/10
Exceptional
13 May 2026
Nelly
The apartment has a lot going for it, especially if you are staying for more than a couple of days. The property is enormous and offers plenty of space to relax comfortably. The location is also excellent, making it easy to explore the area while still having a convenient place to return to after a long day.

One of the best aspects is how well equipped the apartment is. It includes pretty much everything you might need during your stay, from a washing machine and ironing board to a coffee maker and other practical amenities that make it feel more like a temporary home than a standard rental.

On the downside, the apartment is beginning to show noticeable wear and tear. Right now it is still acceptable, but some areas already feel tired, and without maintenance the aging will soon become much more apparent. A bit of refreshing and upkeep would make a big difference, because the property itself has a lot of potential.
Friends_and_family Family
10/10
Exceptional
21 Apr 2026
Kalkidan
Very clean and way larger than what I expected. The reception is located in the building and she was very friendly and informative. I’d definitely recommend this to anyone and I’d book my stay there the next time I go to Madrid
Family_with_children
10/10
Exceptional
31 Mar 2026
Jennifer Estephania
We loved it. Thank you
10/10
Exceptional
14 Mar 2026
EVONNE
Close to Gran Via and Sol, handy for lots of shops, restaurants and sightseeing
Friends_and_family Family
10/10
Exceptional
05 Mar 2026
MYOUNGIL
Everything is within walking distance!!!
Friends_and_family Friends
10/10
Exceptional
03 Jan 2026
Aaron
Nice and big , comfy and clean
Friends_and_family Friends
10/10
Exceptional
06 Dec 2025
Dora C
Spacious apartment, clean, quiet and central location, close to shop, coffee shops and bars.
Leisure Family_with_children
10/10
Exceptional
01 Dec 2025
Madhusmita
We stayed at this property November 2025- our first time at a place like this and we loved it. Spacious and convenient. Walking distance to Gran Via and other places. Metro just a few steps away. And the maintenance staff was very helpful.
Leisure Family
10/10
Exceptional
29 Sep 2025
Linda
Excellent location. Parking garage nearby or you may get lucky and find a spot in front.
6/10
Pleasant
26 Sep 2025
Yorahima
The apartment does not look like the one shown in the photo, it is very old and the air conditioning has a very bad smell.
10/10
Exceptional
04 Sep 2025
Thi Van Anh
The property location is situated in a quiet area, very convenient and close, walkable to everything you need.

Customer service team at Slow Suites Bellas Artes are very quick to respond to my inquiries from the day I booked my suite to the day I arrived. They were very professional and kind to my needs.

Thank you everyone at Slow Suites Bellas Artes!

Terrie
Leisure Family
8/10
Excellent
24 Aug 2025
Miguelina
Great apartment. Quiet. Good for a large family. Clean. Great location.
Leisure Family
10/10
Exceptional
11 Aug 2025
Jennifer
Loved this property! Would definitely recommend for people to stay and visit. Check in was easy. Area was quiet and in a great location.
Leisure Family
10/10
Exceptional
28 Jul 2025
Jose
We enjoyed our stay at Slow Suites Bellas Artes.
The location—just steps from Gran Vía, the Prado Museum, theaters, and major attractions—is a big plus. The area is surrounded by great restaurants and points of interest.
We would definitely choose this place again for a future stay.
Leisure Family
10/10
Exceptional
24 Jul 2025
Alain
Perfect location
Leisure Family
4/10
Poor
11 Jul 2025
alexandre
Extremely noisy if you get the room near the entrance (we did, despite asking to change …). Front entrance door bangs and people shouting while entering are all hours of the night . Don’t expect the hotel management to do anything about it in term to refunding you partially. They even suggested we should’ve called in the middle of the night once people had already passed through to fix the door and tell people to keep quiet . I would suggest it would’ve been much better to actually fix the door before and put signs up to keep quiet (completely absent) … Incredible! Otherwise , rooms are large and fairly modern
10/10
Exceptional
08 Jul 2025
Jose
Property is nice and well maintained, clean. A/C is very nice and cold for the Madrid hot summer. Coffee was included. Very nice.
Business_and_leisure Family
10/10
Exceptional
09 Jun 2025
Eli
Super Apartment
Leisure Family
10/10
Exceptional
26 Apr 2025
Juan
Awesome location. 4 blocks from Plaza Mayor
Business_and_leisure Family_with_children
10/10
Exceptional
19 Apr 2025
Raul
Very very helpful reception staff. We were a family of 7 with 2 babies and the lady at reception was very accommodating and helpful for our needs
Leisure Family_with_children
4/10
Poor
09 Apr 2025
Verified traveler
Good location, central to lots of eateries and attractions. There was some mold in the bathrooom and very scarce amenities- you’ll get enough coffee pods/sugar for one day. Beyond that, it’s up to you to provide your own. We asked for more paper towels and never received them. Had a reservation for 3 ppls and only had 2 sets of towels; had to request more. There’s a sensor light that faces the courtyard area of our apartment and the lights flicker on and off all night long, reflecting in the bedroom. It was very difficult to sleep; even with a sleeping mask. It was quiet and, despite being in a busy location with lots of construction, we all felt safe.
Friends_and_family Family
10/10
Exceptional
30 Mar 2025
Ailime
Great location, family trip.
Nice communication.
Leisure Family
10/10
Exceptional
23 Mar 2025
Jennifer
This property was amazing! My family and I had a marvelous time during our visit to Madrid.
Perfect location—walking distance to top sights yet quiet. The apartment was spacious, modern, and spotless, with a fully equipped kitchen (though I didn’t use it), comfy bed, and washer/dryer. The staff was friendly, and the reception at check-out was especially warm. Would definitely return!
Leisure Family
10/10
Exceptional
20 Mar 2025
Verified traveler

Quiet and spacious apartment

Great staff, speaks English well. Very helpful and accommodating. Place was spacious and clean. Full kitchen with all appliances and kitchenware. Apartment was warm. Amazing location, quiet street. Walking distance to restaurants, shops and major sightseeing locations in city center. 2 blocks away from bus stop for 24h airport bus service
Friends_and_family Family
10/10
Exceptional
10 Feb 2025
Karen

Lovely place

These are excellent, affordable apartments in the best part of town. The cleaning staff deserve medals- it was spotless
Friends_and_family Family
10/10
Exceptional
10 Jan 2025
Brenda
Great location, walking distance from most of the areas of interest.
10/10
Exceptional
03 Jan 2025
Carlos
Very nice apartment with great location
Leisure Family
10/10
Exceptional
01 Jan 2025
Kelvin
We found this location very good for visiting the museum district. The royal palace was accessible by walking or a short 3 metro stops. The Atocha train station was accessible by walking, but takes about 18-20 minutes, which may or may not be practical depending on whether you have luggage you need to wheel. We used the large Carrefour accessible by the L2 metro line at Alsacia (8 stops). The kitchen and washing machine facilities were good; cooking/dining, dishwashing, and laundry supplies were provided. Coffee pods were provided (8 for our 7 nights). The living space for the 2 bedroom apartment was very good. We were very happy with our stay. My only suggestion is if you planned on lots of daytrips via bus / commuter train / highspeed train, it will take some effort to access those.
Leisure Family_with_children
8/10
Excellent
22 Dec 2024
claudio
Great reception, very nice people and very clean and comfortable
Leisure Family
10/10
Exceptional
22 Oct 2024
R

Wonderful

Wonderful place ! Very spacious and clean , will be back
Partner
8/10
Excellent
15 Sep 2024
Pedro Luiz
Overall nice apartment with comfortable beds and nice showers. However it lacks some basic kitchen items like a frying pan (we asked for one in the reception but never receive it). Also note that balcony also gets very little sun due to its position in (flat 4a).
Leisure Friends
10/10
Exceptional
08 Sep 2024
Klaus
La calle se encontraba cerrada
Leisure Family
6/10
Pleasant
17 Aug 2024
Jason
The location was great however, the room is too dark and floor was dirty. So you must wear outside shoes otherwise your feet will become black.
Leisure Family
8/10
Excellent
22 Jul 2024
HELGA
The apartment was as pictured, A/C was a great bonus, well equipped apartment with washer and dishwasher. Apartment did not have a great view but its location is great, really central.
10/10
Exceptional
01 Jul 2024
Diego

Great for families. Superb!

Excellent location. Clean, comfortable, affordable. It has 2 bedrooms,
a small kitchen (enough for vacations in Madrid) and a little patio. The kitchen is very well equipped. There’s even a washing machine! Everything looks clean and new, and very well maintained. I would love to count on a reception but I understand the concept of this apartment does not fit a reception. The contactless process of check-in is practical and safe. I contacted the property because the remote control is missing (and the EuroCup is on!) and they replied by email right away. Even though I understand the why, I disagree with having to send them a picture of everyone’s passport in order to be checked-in. Other than that, I’m definitely coming back to this place next time I’m in Madrid.
Friends_and_family Family
8/10
Excellent
09 Jun 2024
Angel
Property was good, everything was really close, dinning and shopping
Leisure Family
10/10
Exceptional
12 Apr 2024
Anna
It is really good apartment-hotel. We did self check in/you have to register online before this/hotel will send you registration link. Apartment is modern, quiet, secure. Excellent location, walking distance to excursion bus, Royale Palace and other attractions. Train Station is only 20 minutes walk.
Leisure Partner
6/10
Pleasant
02 Feb 2024
Margaret

Squeaking Doors, Dark, Poor Sleep

I had a rear ground floor apartment for 7 days. Do not stay in a ground floor apartment. It was dark and next to a toilet with loud squeaking and banging at all hours...garbage room door also banged and squeaked. There are only 2 frosted windows in bedroom and living that are inner courtyards. Sensor light on and off all night and bedroom curtains did not light block so you will need both earplugs and eyeshade to get any rest. The mattress was very hard and seemd to be covered entirely in plastic so the sheet kept slipping and sliding....it is a shame because it was spacious and had a great kitchen with every appliance. It was just too dark and noisy for me. Also lots of building activity nearby with transport access difficult, and most times an uphill walk to get to anything...good supermarket quite a few hundreds of metres away. The bathroom has some rust, mirror is getting damaged at bottom and water leaks all over the floor every shower. It is a good apartment in the wrong place that needs every door oiled. Better choices around in Madrid than staying here.Also i was a bit concerned i could not see a smoke detector in the property and that rear apartment would be awkward in case of a fire in my opinion.
Self
10/10
Exceptional
28 Oct 2023
enrique
Muy cómodo el apartamento, muy limpio excelente ubicación
Friends_and_family Family
2/10
Poor
01 Oct 2023
Tanya
The only window that opens in the apartment faces a smoking courtyard. The apartment smells of mix of mold and cleaning solution.
They do not have luggage storage on day of checkin or checkout.
The apartment faces a very noisy street at night.
The sofa bed is uncomfortable.
Would not recommend to anyone.
Leisure Family
10/10
Exceptional
27 Sep 2023
Yolanda
Very comfortable. Close to cultural spots. Helpful staff and easy to access
10/10
Exceptional
21 Sep 2023
ROLANDO
Well maintained property, excellent location, nice staff. We loved it snd definitely will consider to stay again here in a future trip.
Leisure Family
10/10
Exceptional
12 Aug 2023
Claudia
Great customer service, friendly, and helpful. Excellent location. I stayed with my 2 boys and husband the apartment was just perfect!
Leisure Family
10/10
Exceptional
02 Aug 2023
Matthias
Very friendly, professional, and helpful front desk attendants.
Leisure Family
10/10
Exceptional
26 Jul 2023
Anderson
Everything went perfectly!
Leisure Friends
10/10
Exceptional
07 Jun 2023
Jose
The place is very well maintained and the check in very easy.
Leisure Partner
10/10
Exceptional
28 May 2023
Maria
Location is excellent as well as the unit. So clean and very spacious. The only thing I did not like is that they put one bath towel per person for all your stay.
Leisure Family
10/10
Exceptional
23 May 2023
Eduardo
The apartments are enormous and well kept. Everything is good. The area is one of the best in the city. Everything is close by.
Leisure Family_with_children
10/10
Exceptional
07 May 2023
Bonnie Wai Yu
All amenities were there, quiet as tucked away to the rear off a side street yet very central and close to the subway station. Modern.
Leisure Family
2/10
Poor
25 Apr 2023
Verified traveler

Awful

Not an enjoyable stay. We had a family emergency and hotels.com and the hotel refused to the waiver the cancellation fees (which was the while amount) and also refused to waive the additional person fee even though only two of us stayed. The service was hostile, the apartment was dark, airconditioning in the bedroom didnt work and the shower leaked out of the house leaving only a trickle. Floor was sticky and there were gaps in the floor boards which made it look like a DIY disaster. We would never stay here again.
Partner
8/10
Excellent
11 Apr 2023
Kathleen
Great location. Overall a good place with good appliances but not nearly enough storage or dishes and cutlery. Could also use a rack for drying clothes.
Leisure Partner
10/10
Exceptional
29 Mar 2023
Tony
The apartment is clean and spacious
Leisure Family
4/10
Poor
19 Mar 2023
Nicholas
I give the property 2 stars only because it has a great location and the overall size of the apartment was adequate. However, there were 2 major issues and thankfully we stayed just one night before flying out. First, there was an obvious odor of sewer gas emanating from the shower drain that was so bad we had to sleep with all windows open. The second problem is the massive liability present of not having an interior door handle to exit the property. The front door literally has 10 deadbolts plus the actual door lock, yet there’s no interior door handle to open the door when you need to leave! You have to unlock the door with a key from the inside to exit…What on earth would you do in the event of a real emergency such as fire???? Are you going to fumble around at 3am in the dark trying to find the keys to open the door?!?! Its basically a death trap should there ever be a real issue, and it’s truly baffling how the owners of this property can even remain insured for the risk this presents. Others may not find this to be a big deal, but I can assure you that it is…be forewarned. The owners of the property would be foolish not to address the matter, and so would Expedia.
8/10
Excellent
11 Mar 2023
Verified traveler
Hotel was very comfortable and centrally located. Fixed a heater problem quickly. No parking and wouldn’t advise a car. A quick walk to so many attractions and the Atocha train station.
Partner
10/10
Exceptional
17 Jan 2023
Courtland

Lots of space!

Great location and wonderful amount of space in Madrid. Beds were very comfortable as well!
Friends_and_family Friends
10/10
Exceptional
30 Dec 2022
Maria
Great location! Apartment has nice spaces, it's clean and kitchen well equipped. We were a little concerned about communicating by email, but the Customer service to a couple of questions we had. Only comment, is refering to the showers, they don't stay well in place, mostly at the master bathroom. I think is something that can be easily improved. Anyways, Thank you to the team at Slow Suites Bellas Artes!
Leisure Family
10/10
Exceptional
30 Dec 2022
Michael
Great place on a great location in the center of Madrid!!
Leisure Family_with_children
10/10
Exceptional
30 Nov 2022
Michael
It is very convenience place to stay in Madrid. It is close from the Metro station and close to shopping and restaurants.
Leisure Family_with_children
10/10
Exceptional
15 Nov 2022
Louis
It's perfectly located, right between the museums and Puerta del Sol. Full kitchen, two bedrooms and two bathrooms. Nice living room/dining room.
Leisure Friends
10/10
Exceptional
04 Nov 2022
Maureen
Apartment was perfect for our one night stay in Madrid. Very accommodating with our requests.
Leisure Family
4/10
Poor
16 Oct 2022
Keith

Great Suite, Horrible Communication

A great suite at a great price. However, the communication regarding the check-in was extremely poor. The location of the room is different than the one I booked. I didn't receive any meaningful communication about the location of the room and the check-in process until an hour before the check-in time. All check-in related emails were in Spanish.
Friends_and_family Family
10/10
Exceptional
31 Aug 2022
Joao C

Great place!

Excellent ⭐️⭐️⭐️⭐️⭐️
We only spend a night in Madrid.. now we wish we would’ve stayed more days we love the hotel!
Friends_and_family Family
2/10
Poor
19 Aug 2022
Rocio
I was not able to make the 12am check in time since my flight was delay so I showed up at 1 am with a baby expecting to have someone there waiting or a code for me or something and there was nothing. I had a little baby with me and I had to go back to the airpot to wait for my other flight since everything around us was booked and we were not able to book anything else. Nobody reached out to us to check in with us or anything else and I was checked in a week prier to my attendance.
Business_and_leisure Family_with_children
10/10
Exceptional
17 Aug 2022
Alexander
Clean, spacious and very comfortable. Black-out blinds to help you sleep and everything you would expect an apartment to have. A great apartment in a fantastic central location I would highly recommend!
Leisure Family_with_children
8/10
Excellent
26 Feb 2022
David
In General was good but The electronic access to the building failed all the time and found to much dust in to many places inside the apartment.
Self
10/10
Exceptional
09 Jan 2020
Thalia

Spacious apartment in central location

The hotel is in a great location of Madrid, plenty of restaurants and shopping. The apartment itself is very spacious and comfortable. Would be fine for longer stays. We loved it!
Friends_and_family Family
10/10
Exceptional
31 Dec 2019
Eduardo
Nice location and
Friends_and_family Family
10/10
Exceptional
23 Dec 2019
Carolina
Great place very very clean
Love it would stay there again in a heartbeat 💗
Friends_and_family Family
10/10
Exceptional
29 Sep 2019
SHRINATH
AMAZING
Friends_and_family Family
4/10
Poor
19 Aug 2019
Verified traveler
Check in process was not good and they lack having a representative on site.
Leisure Family
10/10
Exceptional
04 Aug 2019
Verified traveler

HUGE apartment

They use an automated check-in system. You have to send them pictures of your passport. The problem is that the instructions are inside the building which requires a code to enter. You have to call them and they will buzz you in. Find the tablet computer and read the instructions. They will send you a code to get your keys. The number on the door did not work however the number that comes with your hotels.com reservation does work. That the only gltich. The place is exceptional. We walked everywhere. The suites are huge and the kitchen is fantastic. Would stay here again.
Family
8/10
Excellent
27 Jul 2019
Pedro

Nice central location

Good walking distance to most tourist sites. Our room was located in the ground floor. Was quiet with small patio outside, has all the essential amenities and our room had very good Wi-Fi connection. It has no front desk so pay attention to emails sent to you for key information. Nothing complicated but different.
Family
10/10
Exceptional
23 Jul 2019
Verified traveler
Great apartment near walking distance to places to see, bars and restaurants. Very clean and easy to check in.
Leisure Family_with_children
10/10
Exceptional
19 Jul 2019
Joseph

Excellent apartment.

Big apartment, modern, equipped, quiet, well located, comfortable.
Be aware they don't have reception, but they offer an express check-in in advance and you get a code by email to open the doors.
Family
10/10
Exceptional
01 May 2019
Verified traveler
Located in the heart of Madrid, minutes away from La Puerta del Sol and from the Retiro, in a quiet neighbourhood, equiped with all the necessary amenities. Clean, spacious, safe, quiet.
Leisure Family
6/10
Pleasant
23 Apr 2019
Verified traveler

Comfortable one bedroom apartment

The one bedroom apartment was spacious and comfortable.
However, we were extremely frustrated with the check in process. Though we emailed our details beforehand, we found out when we arrived that the apartment did not receive them due perhaps to some system glitch. We had to make a few phone calls to send over our details before we receive the passcode to enter. After travelling for 15 hours and hauling our luggage over 2 blocks due to road closure, the last thing we want is to be stranded at the entrance.
Do ensure that you receive an acknowledgement after you have done the online check in.
Partner
10/10
Exceptional
10 Jan 2019
Edgar
Good place for stay in Madrid. Buen sitio para alojarse en Madrid.Cerca de lo que se quiere y sitios de interés.
Leisure Family
10/10
Exceptional
06 Jan 2019
Abraham
We were on a quick visit to Madrid and were very pleased with the size and condition of the apartment. Washing machine, full kitchen, clean, modern. And a great location. There were six of us and we fit just fine.
Family
10/10
Exceptional
28 Dec 2018
Verified traveler
Plenty of room for the family to spread out. Great location to sights and transport.
Leisure Family
10/10
Exceptional
20 Dec 2018
Verified traveler
Proximity to all attractions down town. Walking distance to everything.
Leisure Family
10/10
Exceptional
19 Dec 2018
Deepak

Hidden Gem

Great place and value for money
Family
10/10
Exceptional
12 Dec 2018
Verified traveler
Great apartment at a great location. Stayed at two different SlowSuites and I loved them both!
Leisure Family_with_children
10/10
Exceptional
14 Nov 2018
Paul

Perfect!!

What a perfect place to stay in Madrid! Especially if your stay is more than a couple of days. I was there for 6 nights recently. The deluxe 2 bedroom is a HUGE apartment, with more storage, drawers, and closets than you could ever use!. The apt. is recently remodeled, with a very sleek modern décor. The well outfitted kitchen is full size. The location, as mentioned in other reviews, is perfect. Its on a very quiet, narrow side street, but only a short block away from 2 of the busiest main streets in the city, with virtually everything in walking distance. The desk can direct you to a DIA grocery store less than 15 min. away, and there are endless restaurants, coffee shops and are just minutes away. The Metro is just a few minutes away. There are less than a dozen units in the building and its very quiet and safe. The huge metal door to the apt. is like a bank vault! The personnel at the front desk, which has limited hours (plan accordingly for your arrival) are the friendliest and most helpful that you'll ever encounter. Each apt. has a thick binder with operational instructions for all the apt. appliances and systems which is very helpful. Overall, a wonderful place to stay in a wonderful city! TIP: This is an apartment, not a hotel room. Don't expect lots of little bottles of toiletries._Bring your own, including soap.
Friends
10/10
Exceptional
13 Nov 2018
Natasha

Excellent Stay

Excellent stay at the Slow Suites Bella. Lovely apartment, clean and spacious. 2 bedrooms - one with a walk in wardrobe. Friendly staff and good location. Would definitely reccomend....
Friends
10/10
Exceptional
20 Oct 2018
Douglas

Lovely apartment in Madrid

Very nice space inside, 2 bedrooms, 2 bathrooms, kitchen, dining, living room, balconies. Location was great...quiet, but close to everything. Check in was easy. Very friendly and helpful staff! The only criticisms we could give would be the elevator (door has to be closed very well for the elevator to work) and the shower partition which only covers half the shower so a lot of water spills out on the floor. I would totally stay here again and recommend it to anyone.
Family
8/10
Excellent
22 Aug 2018
Verified traveler

Good location and huge room!

Apartment was huge (and very long hallway to get to bedrooms - felt like we were doing our 6,000 steps before we even left for the day!). Wifi was a little unpredictable but overall fine. Location was great as it was close to museums and short distance to everywhere! Washer/Dryer was a pain to operate as there weren't any proper instructions. And front desk is not open 24/7 if that's an issue for anyone but friendly staff when available. Overall a great place.
Family
10/10
Exceptional
12 Jul 2018
Josie
The property is located in walking distance to many restaurants and bars
10/10
Exceptional
09 Jun 2018
Melanie
Fantastic hotel. Very huge rooms, great location.
Family
10/10
Exceptional
26 May 2018
Verified traveler

Spacious apartment in the heart of Madrid

Slow Suites Bella Artes is an excellent apartment situated within walking distance of most of the main sites in downtown Madrid. The apartment is within 10min walking distance of the Prado museum, Plaza de Cibeles, the beautiful parquet de Retiro and Palacio del Cristal. We were greeted by the receptionist upon arrival and he was very helpful giving us advice on touring Madrid during our short stay. The apartment was very spacious, clean, and offered all the needed amenities at a great price point. The two bedroom apartment easily sleeps 4 comfortably. The WiFi was fast and we didn't experience any issues with connectivity. My only complaint is with parking. Most of the parking near the apartment is for resisdents only. Parking garages are in the area, but be prepared to park 10-15min away for affordable (15€/day) 24hr garage parking. We found Parclick to be a great app to find and reserve affordable parking in the nearby area. Free parking is only available on the outskirts of central Madrid, and good luck finding spots. Overall, my family and I really enjoyed our stay here and would recommend to anyone of our friends.
10/10
Exceptional
05 May 2018
Moran

Madrid

Great hotel close to everything
Friends
10/10
Exceptional
15 Mar 2018
William

Great modern Design

Hotel was great. The design and modern look really was impressive. The amount of space we had for the family was perfect. I would recommend it.

Location & surroundings

Slow Suites Bellas Artes
Calle De Los Madrazo 20, Puerta Del Sol-plaza Mayor, Spain

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Slow Suites Bellas Artes

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