Name: Windsor Puerta del Sol
Address: Calle Pozo, 4, Madrid, 28012, ES

10/10

Exceptional

24 May 2026

Daniel

Great!

Family_with_children

8/10

Excellent

28 Sep 2025

yvonne

Very close to the center in Madrid
But there isn’t a receptionist on the place the receptionist it’s on the Victorias hotel 40 steps away

10/10

Exceptional

24 Sep 2025

Luv

Great area and ease in city tour

Business

10/10

Exceptional

16 Sep 2025

ALFRED

Location

Leisure Family

4/10

Poor

20 Jun 2025

John

Centrally located but very noisy all night long. All night long! Garbage collection, restaurants and bars, and alleyways accentuate people talking, screaming, laughing and accordian playing, all until 6:00 am every morning for the two nights I stayed there. No air conditioning required open windows which made it even worse.

Business Self

8/10

Excellent

19 Jun 2025

Sofia

Great location. Very clean room. Private and quiet. Only issue was a leaky ceiling near the front entrance of the door.

Leisure Family

10/10

Exceptional

05 Jun 2025

Carlos

Excellent customer service.

10/10

Exceptional

05 Jun 2025

Maria

Ubicacion perfecta, limpieza perfecta, aire acondicionado genial, no percibi ningun ruido de la calle, el check innes ennotro hotel a 2 min caminando.hay ascensor, baño privado agua caliente

Self

6/10

Pleasant

07 May 2025

Ian

Room wasn't cleaned properly on second day.

Partner

10/10

Exceptional

01 May 2025

Juan

Great location. Minimalist unit, clean, nice bathroom, reasonable price

Leisure Partner

8/10

Excellent

24 Nov 2024

Verified traveler

Very conveniently located. Clean and has most needed ammenities

Partner

8/10

Excellent

11 Oct 2024

Antonyo

The room was ok a bit small but clean. The check in process was good. There was a problem with loss of water after second day there. They offered to move us to another hotel affiliated with them, which was nearby but, only For one night and we had two more nights to go. But the water was fixed later the next day.

Leisure Partner

6/10

Pleasant

29 May 2024

Trung

Basic, good location, noisy late at night and 5am from bars/restaurants below. Alley was dirty as restaurant trash bins are across entry. Room is small and simple.

Leisure Family

10/10

Exceptional

24 May 2024

Ronald

A perfect place for a quick stay in Madrid. Small and simple, but great band for buck for those who want to sleep, wash and get back out to see things!

Leisure Partner

10/10

Exceptional

10 Apr 2024

Joanna

Excellent value for money, clean, good location and friendly staff. Hairdryer in the room, free safe with hand soap and shower gel. On check out you can leave your bags in the main hotel that’s part of the hostel. Excellent Irish bar opposite and some good restaurants close by. I would definitely stay here again. The rooms are on the small side but was perfect for a city break. To improve a kettle and coffee/tea would be nice and extra pillows.

Leisure Friends

2/10

Poor

08 Mar 2024

Josh

Getting to
The hotel was a nightmare as no information was provided in advance. Guides and directions should have been emailed when booking was confirmed. No car access and parking is a far walk. Then trying to communicate and ask for help with staff was difficult. Tried calling and then said he’d send info over via text instead of telling us on the phone so we drove two 25 min laps around Barcelona bc I it’s so difficult to get to where you need to go.
Room was so small, sheets and towels weren’t changed and we didn’t even get extra toilet paper.

Leisure Partner

2/10

Poor

05 Oct 2023

Janine

It was not what we saw online. We did not get any sleep because the neighborhood was filled with people partying past 5am and the room was not soundproof. When we got to our hostel door there was a very large mound of smelly trash that looked like a fire hazard. Accommodations were sub-par.

10/10

Exceptional

17 Sep 2023

Karen

We’re very happy with the facilities and service. Breakfast price was fair. Location excellent with sights and restaurants very close by. Would definitely stay here again!

Leisure Friends

8/10

Excellent

03 Sep 2023

Daniella

It was a great place to stay, The only thing is that the door of the hotel was not working so it wasn't so safe.

Business_and_leisure Pet

10/10

Exceptional

20 Jul 2023

Claire

Recommended location in heart of Madrid

Location, location, location. Frequent travellers, looking for comfort, cleanliness and the all important location. El Pasaje delivered on all. If you are in the city to see and experience the city then this if for you. Firm, comfortable bed, aircon, mini-fridge, safe, wifi, great shower. Everything you need. Within moments from the Hostal you have vibrant bars and restaurants but from our 'city' room, at the back of the property, we had undisturbed sleep. Within comfortable walking distance of all the major sights. Easy check in at Victoria 4, over the road. Staff friendly and helpful (very good English speaking, apologies for our lack of Spanish). Most helpful when we had a pre-booked taxi issue, nothing to do with the hotel, but the gentleman on reception (sorry, didn't get his name) was great at speaking to the driver etc for us. Gracias. If you want a swanky room with a great view, then look elsewhere, but if you want great value for money, clean, comfortable, in the heart of Madrid, then we would recommend this hostal.

Partner

10/10

Exceptional

19 Feb 2023

IVETTE

.

Leisure Family

10/10

Exceptional

30 Nov 2022

Elizabeth

Perfect for travelers not looking to spend a ton but still want privacy. Room is small but it's all you need. Hotel staff are friendly and helpful, just across the street. Hostel was quiet and clean, basic amenities but what you would expect at a hostel. Close to so many things, we walked everywhere. Plenty of bars within a block. I would stay again.

Leisure Partner

10/10

Exceptional

08 Sep 2022

Linda

Very good reasonable priced hotel on a pedestrian street in the center of Madrid.

Small hotel run in conjunction with a second small hotel. Where I stayed was only rooms but the check in hotel was a very short distance away and also was the place in the morning for breakfast. My room was clean, the bed comfortable and the air conditioning did work. Also a nice little elevator. When I checked in, the people offered someone to help take my bag over to the hotel sleeping rooms and hence to my room, and since I am older, this was very appreciated. The breakfast itself was ample with a lot of choice in a buffet format. The coffee was especially good. The street this is located on is a very small pedestrian street but with several quite neat bars and restaurants where you can eat outdoors at night and sip an inexpensive wine. Several of the buildings have very beautiful exterior tile work that illustrates some of the people of the area and themes. The location is quite good for going to other places but is very much its tiny private area. This is by far one of the nicest places I have stayed in in the center of Madrid that is not too expensive.

Self

8/10

Excellent

17 Jul 2022

James

Well kept small property, one of about 5 small buildings. No staff on site, all managed from neighboring Hotel Victoria. Small rooms, but all good, noise well abated from lively street below. Great breakfast in Hotel Victoria.

Leisure Family

10/10

Exceptional

26 Dec 2021

JORGE

Great location, however is located in a noisy zone

Leisure Family

8/10

Excellent

11 Jan 2020

Verified traveler

A muda da cama dever trocada diariamente, oferecer água aos clientes

Leisure Family_with_children

8/10

Excellent

17 Apr 2019

Avivit

Good for a night or two max

All in all the service was good and it was a fair price for our stay. I traveled with my husband and we stayed at the place 3 nights and had much fun. However, the room was rather small and stuffy. There was a window you could open, but we kept it closed because of the noise from the street. Since it is a very centeral location, you can't really open the window for more than a few minutes. The ladies at the desk were nice and helpful,but the room wasn't so clean when we entered : The garbage in toilets wasnt emptied ans was full with someone else's trash, and there were used eye contacts near the sink. When we called the reception about it she came to clean it right away.

Partner

2/10

Poor

10 Oct 2018

Verified traveler

I sent a message to the Hostel; they didn't bother to reply with the consequence I had to move rooms after one night. There was no Manager on site. The amount charged for the second night was five times that for the first night (and that was expensive for a hostel) - absolutely no justification. Breakfast - poor - was at a local restaurant; - no facilities on site.

2/10

Poor

30 Jul 2018

Amanda

Yikes

This hotel is horrible! No one was there when we arrived but the door was wide open. We waited for several minutes before being able to reach the front desk staff— who took 15 MINUTES— to arrive. They were totally unapologetic and proceeded to slowly type in our passport details manually. The process took close to 15 more minutes just for one passport. We finally went upstairs and said we would pick up our passports later. The rooms were in bad shape. Ours had twin beds instead of a double and the front desk didn’t make any offer to fix it when we complained. Our friends’ room wouldn’t open and they had to go back downstairs and get help from the front desk. The shower door in our room was also broken and barely closed. The last straw was that we made a local call— after being assured that it would be free— and the front desk then tried to collect .15 euro from us. We refused and they were quite rude saying the previous staff was uninformed, as though that is our problem! Wouldn’t stay here again despite a very nice location.

Friends

10/10

Exceptional

01 Jun 2018

Suzie

Excellent location, friendly staff

The hostel is just by Puerta del Sol metro station, great neighborhood, lots of shopping options, restaurants, night clubs.
The room is very small, but bed was comfortable, great shower pressure and hot water, powerful AC, clean and cozy. Staff is very friendly and nice. Totally recommend

4/10

Poor

11 May 2018

Verified traveler

I booked this a d anltjer hostel at the same time. So I didn't stay here!

8/10

Excellent

30 Nov 2017

Nicole

Location was amazing! Great service. The mattresses were a bit too firm, but other than that an overall great hotel.

Family

8/10

Excellent

21 Oct 2017

BROWNCOUNTYBOB

Great location, small but comfortable room

We stayed at Hostel El Pasaje during our 2015 trip to Spain prior to our camino frances. We loved the central location, within steps of Puerta del Sol. nearby lots of shops and restaurants. So during our trip back to Spain for another camino, we stayed in Hostel El Pasaje when we arrived in Madrid, then again after we completed our camino before we caught a plane for the US.

6/10

Pleasant

17 Oct 2017

miles

Central hotel in Madrid

We stayed at the Hostal on entry and then exit from Spain. On entry they had overbooked and we were taken to an very inferior room in a nearby building. We believed a partial refund or upgrade to their associated hotel should have been offered. Reception at the hostal spoke little English but we found that reception at the associated hotel spoke good English. Rooms were very cramped and the breakfast was heavily overpriced. Rooms were clean and fairly modern with good WiFi.

10/10

Exceptional

07 Aug 2017

Elvis J

excellent !!

excellent!!

4/10

Poor

03 Jan 2017

Noah

Moved down the road, slept above a discoteca.

There was an issue with the hotel and I was moved to another room in a building down the road. Unfortunately that one was right above El Sol discoteca, so I enjoyed some thumping dance music until 4am. There was also no window in the room which made it feel like a large, claustrophobic closet, though that's more normal in Spain than elsewhere. The wifi also did not work well at all.

The staff was friendly and the location within the city is excellent, but those other issues made it a bit less enjoyable.

Family

10/10

Exceptional

17 Sep 2016

Cheryl

Small but perfect lodging

Was steps from Porta del Sol. Numerous places to eat, view Flamenco dancing, Plaza Mayor and the Mercado for quick food. Will stay again on future trips.

Family

8/10

Excellent

13 Sep 2016

Verified traveler

Great location, bad breakfast

Great location, room was clean and the bathroom was big enough. The only problem was the breakfast, only one option, a croissant... that was all... More options would have been great.

10/10

Exceptional

08 Jul 2016

tk

We had the best shower in the bathroom in Spain... the elevator worked good and loved the fact that we had a fridge..

10/10

Exceptional

24 Nov 2015

matt

Good central location, rooms clean and quiet

Good central location, rooms clean, hotel staff friendly

6/10

Pleasant

18 Nov 2015

Verified traveler

Great Location but Beds are Bad

We stayed here in November this year for a couple nights. The location is great. The price was decent but we spent an additional night at Hotel Europa on the way back from Barcelona and it was a teeny bit more expensive but SO much better and worth it. The beds are what killed it for me at El Pasaje. I didn't sleep a wink and everytime someone came and went you'd hear the door slam and jump. We actually overpaid the Saturday night. It cost us $180 that night and then $50 the Sunday night. For that kind of cash we could've stayed at Hotel Europa and I would've slept like a baby. I'm sad I didn't have a better experience.

8/10

Excellent

10 Jul 2015

Traveller

Nice hostel

It's a nice hostel for a short stay at a low price . Excellent location right in the center of Madrid. Walking distance to a lot of places to visit. I recommend it.

8/10

Excellent

24 Jun 2015

Verified traveler

Great location, clean bed and bath. Friendly custo

Very good location with warm front desk service. Due to flight delay, we reached technically the next day of our reservation. It should have gone as a no-show. However, when called from Madrid airport arrival lounge, the receptionist lady assured thought they are full house, will accommodate us. On arrival at hotel, she put me one of their sister hotels next door.

Family

8/10

Excellent

05 May 2015

Gustavo

Perfect location in city center.

Hotel is located right in the heart of Madrid. Easy train ride from the airport at the sole station. Would absolutely stay here again when visiting madrid

8/10

Excellent

16 Apr 2015

John

Madrid

We had a wonderful 4 nights in Madrid. On arrival to the Hostel El Pasaje we were told that we were in the sister hotel (Hotel Victoria) across the road. We checked in to find a nice spacious modern room with balconette overlooking the street which was filled with bars and eateries. The location is superb and is highly recommended. We took the subway from the airport with our cabin cases and although having to change twice it was very convenient and cost 5euro p.p. Our only dissapointment was with the breakfast which served in the next door restaurant, we found the waiters dour even unpleasent and the breakfast itself very basic and miserly - coffee, small juice and 1 slice of toast.

Partner

8/10

Excellent

31 Mar 2015

Verified traveler

Small room, GREAT location.

Staff went out of their way to be helpful and pleasant. Breakfast was, as reviewed by others, very basic but enough to get going. If you want to be in the middle of Madrid this is a very good choice.

6/10

Pleasant

15 Mar 2015

Monika

Great location but not very comfortable sleep

The location of the hotel is great: in the heart of the city, few minutes walk from Sol metro station and with many nice bars and restaurants around. The window in the room didn't close properly so there was a lot of noise in the evening. The breakfast was very basic: a pastry, coffee/tea and glass of juice, bit disappointing. The room was quite cold and the bed was not very comfortable.

6/10

Pleasant

29 Jan 2015

Kari

Great location, otherwise not the best.

This hotel is in a great location. The room was fine, but very cold. The bathroom nicely renovated. The staff are nice, but are never around. It is hard when you want to check in or out an no one is there. I was told this is because the hotel doesn't have enough staff, so it's not their fault. They also do not speak the most basic English. I am not an English snob. I do think travelers should not expect locals to speak English. However, I would expect that if I stay in a highly touristy area that my hotel would be able to say words like credit card and towel without having to call a translator. Considering the amount of competition in the area, I would stay somewhere else.

10/10

Exceptional

13 Jan 2015

Jinny

excellent location!!!!!!

Close to restaurants, stores, subway and landmarks. We stayed on Dec. 30, 2014 and paid like $70.00. very good night live. Bad: Noisy street.

Partner

10/10

Exceptional

03 Dec 2014

Criona

Great location... V v clean and comfortable

A few days away in Madrid

Family

10/10

Exceptional

24 Nov 2014

Verified traveler

Great find

The rooms--especially the beds & bathrooms, most important--were impeccably clean. Staff was excellent, permitted us to store luggage at reception after our check-out, and helped us to chart our course daily on the local metro.

Family

10/10

Exceptional

24 Nov 2014

Tricia

Hidden gem; the perfect hub for sightseeing!!

Considering the price ($56/night!), we were THRILLED with this little hotel!! The rooms were very basic--similar to a \"business hotel\" in Japan--but spotlessly clean and well-maintained. The beds were \"comfortable enough\" (not 5-star, but we slept very comfortably), and as 2 women travelling alone, we always felt very safe & welcome in this area. The free wi-fi signal was consistently strong, and the staff went out of their way to be very helpful & friendly. To top it all off, the location is prime...literally a block from Puerta del Sol, and smack-dab in the middle of so many attractions. Very easy walk to Plaza Mayor & Mercado de San Miguel, and just a little further (still pretty easy) to Museo del Prado & the Palacio Real de Madrid! Overall, I can't say enough about this place, and would highly recommend it to anyone (as long as you're not looking for luxury accommodations)!!

Family

8/10

Excellent

24 Oct 2014

Verified traveler

Beautiful Barcelona

Excellent location! Near the action just off La Rambla. Close to Metro, restaurants, stores, tourist attractions. Great buffet breakfast. Room is quiet with windows closed, but lots of noise and activity outside in the street. The room was small but well planned with storage for your belongings.

Family

8/10

Excellent

29 Jun 2014

WaltersBM

Noisy neighborhood

Overall would have said excellent but a bus load of kids were very noisy way into the night 2 or 3 am. Also the deliveries and night workers are very noisy, singing loud, talking loud , clanging cans etc. and the office is closed, ring a bell for service. They stored the luggage but can't check in until 2 pm. Very excellent location. 2 min to metro and renfe train also at the same station. 10 min train ride back to shmartin station . Lots of restaurants and shopping nearby.

10/10

Exceptional

21 Nov 2013

natalya

Perfect Location

The hotel is located in the center of Madrid - walking distance to everything. Also, the train ride from the airport is very simple. Extremely clean, convenient, and comes at a great rate. Would stay here again.

10/10

Exceptional

10 Sep 2013

Eric S.

Convenient Location. Basic but clean room.

Had a great stay here, since it's in a very convenient part of Madrid for tourism. Right near the major metro stop for Puerta del Sol, and walkable to a good deal of sites. Room itself is pretty basic, but very clean and they are related to the Victoria 4 hotel nearby if staff isn't at the desk or you need to check luggage. Breakfast is in a nearby cafe and the included one is a pastry with a drink, but it looked like you can pay a couple more Euros for a better one if you want. Outside of that, the only real issue of note is that this neighborhood is right in the middle of a bar district. If you want do a typical Madrid night of drinking until 4 AM and stumble upstairs, then this is the place. If not, be aware and note that they have VERY good glass on the windows, so you won't hear nearly as much if they're closed.

Partner

8/10

Excellent

22 Nov 2012

MARIO DUJIC

very good

frendly stuff,very good expearance

10/10

Exceptional

20 May 2012

RY

Close to everything

First off this is a Hostal and not a hotel but the only difference is the very clean rooms are a little smaller without some conviences of a hotel. (The only thing missing was an Iron and WI-FI). The hostal is close to Grand Via's shopping and the metro station is 2 minutes away, with numerous restaurants and bars very close. The hop-on hop-off tour bus stops less than a minute away. My only complaint is the bed was not as comfortable as it could have been. I would definitely stay here again.

8/10

Excellent

26 Apr 2012

Verified traveler

Close to all you need for a wonderful mini weekend

The hotel is a little bit less than normal standard hotel, but works very fine for a weekend. It is not in the room you would like to be on a trip to Madrid. It is minimal service at the hotel and the persons we met din not speak any english so we could not ask for any information about the town/places to visit from them. There is some noice from the town life outside the windows in the evening but after a whole day with new impressions you do not notice this. The hotel was perfect situated in terms of what the city had to offer of in regards to shopping and the tourist attractions. We took a tourist bus right outside of the hotel taking us around the old town of Madrid and afterwards we took a walk to the places we wanted to have a closer look at. This is how central the hotel is. Just a perfect weekend!

Partner

10/10

Exceptional

16 Jan 2012

Verified traveler

El Pasaje, Madrid - Very nice & great location

Ideally situated for sightseeing in the historical centre...great value.

Very clean, comfortable and well apointed

No negatives at all.

10/10

Exceptional

28 Nov 2011

Verified traveler

Amazing location in a very lively neighborhood

Even though this is a three star hotel it is very well maintained and clean. The rooms are small but comfortable. This is not a place for someone who wants a very luxurious stay but is very functional. The neighborhood is lively but be warned that on Friday and Saturday night the bars in the neighborhood go all night. The good thing about this hotel is that it is located on a pedestrian lane so there is no car traffic so it tends to be quieter than other hotels in the neighborhood. If you have a choice, skip breakfast. There are much better options close by.

10/10

Exceptional

29 Jul 2011

John

Superb budget hotel

This hotel is in an excellent location about 200m from Plaza de Sol. The hotel is small but very clean and modern inside. All rooms have air con and a tv and although our room was a little small it was really comfortable and well maintained.
The only hassle we had was a 10 min wait for the receptionist when we were checking in but that made sense later when we realised that she was also the cleaner.
Would highly recommend (but if u want a quieter stay ask for a room at the back of the hotel as there are pubs and cafe's out the front which stay open til 4am)

10/10

Exceptional

25 Jul 2011

Jim and Cleo

Hotel El Pasaje in Madrid.

New smallish, comfortable rooms, associated with Hotel Victoria nearby. Excellent location near Plaza del Sol: not near anything in particular, but easy walking distance to almost everything from the Palais Real to the art museums. Metro stop nearby. Very active neighborhood. Lots of restaurants nearby, and night life, if you like that sort of thing. Big shopping district to the north with great paseo. Hard to get to by Metro from aeroport, because must change twice. We took a cab from the end of the aeroport line. I could not get the free wifi to connect to my Nook.

10/10

Exceptional

19 Jul 2011

Abel

Great stay. Would do it again.

8/10

Excellent

11 Jul 2011

Pam

Basic, clean and charming

We stayed for 10 days in this hotel and found it met our needs very well. Charming and modern, with very small room and small bathroom (shower only, & very thin towels changed daily). The room was kept scrupulously clean. A/C worked fiercely (options were either on full blast or off), but blanket kept us cozy. We were VERY thankful for double-glazed windows that kept out 90% of the very boisterous carousing on the street below (which lasted every night until 3 or 4 am). Location is great - just 2 blocks from Sol Metro station (the very center of Madrid), surrounded by friendly cafes and cervezerias. TV but no wifi. Wifi available 1 Euro for 15 min. around the corner. Overall good value for the money. Be prepared to speak Spanish if you want more than basic info. Staff are very friendly but English is limited.

8/10

Excellent

08 Jun 2011

Chris

Nice hotel, good location

Perfectly located near to the centre of Madrid (Sol), el Pasaje is just down a side street. Spotless room, a little on the basic side but definitely value for money.

Breakfast is in the restaurant opposite, plenty of fresh fruit, yoghurts, cereals etc too, though don't expect hot English breakfasts.

The only slight negative was some street noise until around 2-3am as Madrid partied away into the early house. A few bars on the same side street meant a little noise, but on upper floors this isn't enough to put me off going back. If i'm ever in Madrid again, I would consider staying here.

10/10

Exceptional

19 Jul 2026

Andre Luiz de Oliveira

Cafe da manha otimo. Tudo por perto

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Jonathan

Súper céntrico lo recomiendo ampliamente

Partner

10/10

Exceptional

12 May 2026

Helene

Bra frukost, mysigt rum, trevlig personal. Väldigt mycket oväsen från närliggande restaurang / bar även nattetid.

Partner

6/10

Pleasant

07 Apr 2026

Merethe

Dårlig luft på rommet.

Partner

10/10

Exceptional

18 Jan 2026

WANDERSON

Considerei excelente.
Sem qualquer observação negativa.
O checkin fica no hotel ao lado, isto definitivamente é muito fácil.

Self

6/10

Pleasant

15 Jan 2026

Nelly

Globalement bon séjour, chambre confortable et propre, petit déjeuner bien complet, chauffage à la demande
En revanche, très bruyant la nuit autant en raison de l’animation du quartier que intérieur à l’hôtel ( vibrations et sifflements)

Friends_and_family Family

2/10

Poor

14 Jan 2026

Luiz Leandro Lacerda

Café muito ruim e desconfortável , travesseiro horrível , fino , precisam urgentemente trocar

Partner

8/10

Excellent

04 Jan 2026

Rosalia

La struttura non è recente, ed il letto a molle non era molto comodo. Ma la stanza era abbastanza pulita ed in ordine. Purtroppo mentre eravamo lì, l'ascensore si è guastato e arrivava al terzo piano, noi eravamo al quarto.
La colazione era sufficiente.
Sicuramente il valore aggiunto è il fatto che uscendo dall'hotel eravamo a Puerta del Sol, in pieno centro.

Partner

10/10

Exceptional

28 Dec 2025

Karime

La habitación muy bonita, muy limpia, algo pequeña pero súper cómoda. Queda a unas dos cuadras del oso y el madroño, una zona muy segura y muy céntrico, súper cerca de gran vía. El desayuno fue muy bueno! Super recomendado

4/10

Poor

26 Dec 2025

EMMA

Iba con mi marido y mi hijo y yo reservé en el hotel no en un edificio a 10 metros del hotel a parte de que la habitación era mini mini y no estaba adaptada para una familia de 3, horrible no recomendable ni por la ubicación

Business_and_leisure Family_with_children

10/10

Exceptional

20 Dec 2025

Mary Paz

Habitación compacta con espacio limitado, pero suficiente para dos personas. Silenciosa, reformada, limpia y muy cómoda.

El personal del Hotel Victoria para la entrega de la llave (check-in / check-out) muy amable y dispuesto. Se agradece el servicio de consigna tras el check out.

Sin duda, volveremos.

Partner

10/10

Exceptional

15 Dec 2025

Erhan

Merkezi konumda olması güzel. Kahvaltısı ise gereğince yeterli

4/10

Poor

09 Nov 2025

Eivind

Kakkelakker på rommet så vi måtte bytte hotell.

8/10

Excellent

13 Oct 2025

Nicolas

Hotel simple, antiguo pero bien, precio/calidad no esta muy bien, desayuno no muy completo

Leisure Friends

10/10

Exceptional

03 Oct 2025

jose juan narvaez

Buena ubicación, limpia, pequeña, buen restaurante

Leisure Partner

10/10

Exceptional

29 Sep 2025

maria cristina perez salinas

Buen costo beneficio. Muy centrico. Rica la cama

Leisure

6/10

Pleasant

28 May 2025

MARIA ANDREA

El lugar esta bien ubicado, las instalaciones se encuentran bien, lo único que realmente me molesto es que como es zona de bares y estos cierran a las 6am cada mañana nos despertaban azotando las cortinas de los bares, fue muy molesto no poder descansar.

Business

6/10

Pleasant

15 Apr 2025

BETZABE

La ubicación es excelente, la limpieza es buena. El baño muy incómodo por lo pequeño, el jabón que proveen está terrible, muy malo, pero bueno, compramos shampoo y listo. La atención del personal es nula. El teléfono para llamar a recepción no sirve o no contestan. Queríamos almohadas extra, ya que las que hay estaban muy incomodas y tuvimos que ir a pedirlas, nos dieron hasta el 3er dia. Un punto muy malo es que es terriblemente ruidoso. Imposible dormir

Leisure Family

6/10

Pleasant

10 Dec 2024

Verified traveler

Buena ubicación

El hotel está ubicado muy cerca de la puerta del Sol, lo que hace que sea muy fácil acceder al metro y recorrer la ciudad con facilidad , también hay muchos lugares para comer y beber.
Le hace falta más limpieza sobre todo en la regadera.

Partner

10/10

Exceptional

13 Sep 2024

Melissa

Excelente!!

Leisure Family

10/10

Exceptional

16 Aug 2024

Christelle

Hôtel très bien situé.

Friends_and_family Family

10/10

Exceptional

24 Jun 2024

Bjørn Tore

Rimelig i Madrids matoase

Et hotell midt i smørøyet i Madrid til en rimelig penge.
Kun to ting som dro ned, at Air conditionen ikke virket og at Wifi’en var dårlig.
Ellers er dette et utrolig bra alternativ.

Partner

8/10

Excellent

17 Jun 2024

yolanda

Cama pequeña

Bien situado, al dar a un patio no se oia ruido, pega, cama doble muy pequeña, habitación muy pequeña.

Partner

8/10

Excellent

06 Jun 2024

Leslie

Einfache Unterkunft, MITTEN im Zentrum. Alles vorhanden, was man für einen kurzen Städtetrip braucht und die Unterkunft liegt direkt in Sol neben der Metro. Allerdings ist es auch extrem laut nachts und die Betten quietschen.
Sehr freundliche Mitarbeiter und 24/7 besetzte Rezeption.

Leisure Friends

8/10

Excellent

07 Apr 2024

ÁLVARO

Buena opción para trasnochar en el centro

Leisure Partner

6/10

Pleasant

04 Apr 2024

Verified traveler

Im Zentrum, ordentlich, ausreichend.

Kleines ordentliches Zimmer mit Fenster in einen Lichtschacht. Leider war das Bett sehr klein und wackelig. Das Hotel hat keine eigene Rezeption und wird von einem Hotel in der Nähe mit verwaltet. Die Lage im Zentrum macht alles fußläufig erreichbar. Die Anreise mit einem Auto ist nicht empfehlenswert.

Partner

8/10

Excellent

15 Mar 2024

chantal

Séjour apprécié

L'hôtel El Pasage présente un bon rapport qualité-prix . Nous avions une chambre donnant sur une cour intérieure , qui avait l'avantage d'être calme . Il est rattaché à l'hôtel Victoria à quelques mètres où on prend les petits déjeuners . Il est proche de plusieurs restaurants . Son emplacement à 200 mètres de la Puerta del Sol et de sa station de métro en fait un point de départ idéal pour les nombreuses visites des différents monuments et musées de Madrid . Le personnel de la réception est avenant , mais parle peu français . La garde des bagages le jour du départ est offerte .

Partner

8/10

Excellent

06 Mar 2024

Bernardo

Bien ubicada

Leisure Family

10/10

Exceptional

03 Mar 2024

Josiane

Colchão deixou muito a desejar! Cama ruim!

Partner

8/10

Excellent

02 Mar 2024

MARIA ISABEL

Mi experiencia

Calidad precio muy bien. Hay mucho ruido por la noche pero es el centro de Madrid y es normal, cantábamos con ello. Es para quien quiera estar justo en el centro con todo el ambiente.

Friends_and_family Friends

8/10

Excellent

09 Dec 2023

Pau

Todo perfecto

4/10

Poor

24 Oct 2023

Jose

Las habitaciones son diminutas. El bańo es exageradamente pequeńo e incómodo. El precio por habitación no se ajusta al ofrecimiento. Es demasiado caro.

Leisure Partner

10/10

Exceptional

28 Aug 2023

Maria del Carmen

Me ha parecido muy bien.

10/10

Exceptional

16 Jul 2023

Cecilia

Great welcome from Adrian, he took the time to take us to the door and explained everything about the city. We loved the room shower and AC. Walking distance to everywhere in Madrid.

Leisure Partner