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Arc House Madrid

Madrid · Spain

Calle De La Victoria, 2View location

7.6/10Very good142 Reviews
Cleanliness7.8/107.8
Service7.6/107.6
Comfort7.4/107.4
Condition7.6/107.6
Amenities7.4/107.4
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  • Adults Only

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Arc House Madrid

Arc House Madrid - Puerta del Sol (Adults Only) offers a prime location in central Madrid, featuring free Wi-Fi throughout and a shared lounge. A short walk from Gran Via metro station, the hotel is also conveniently close to the Reina Sofia Museum and Atocha train station.

Some rooms boast balconies with city views. Nearby attractions include the Thyssen-Bornemisza Museum, Gran Via, and Plaza Mayor. Adolfo Suárez Madrid-Barajas Airport is 13 km away.

Read more about this hotelShow less

With a stay at Arc House Madrid , you'll be centrally located in Madrid, steps from Puerta del Sol and 7 minutes by foot from Gran Via. This hotel is 0.4 mi (0.7 km) from Plaza Mayor and 0.6 mi (1 km) from National Prado Museum.

Make yourself at home in one of the 23 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Shared bathrooms with hair dryers are provided. Featured amenities include express check-out, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators No alcohol allowed onsite Events/parties not allowed Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 48 hours Professional property host/manager Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • Alcohol is not permitted at this property.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Onsite parties or group events are strictly prohibited
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Late check-in fee: EUR 10 for check-in between 10:00 AM and 10:30 AM
    • Late check-out fee: EUR 4 (subject to availability)
    • Towels fee: EUR 3 per person, per stay (or guests may bring their own)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Puerta del Sol 0.1 km / 0.1 mi
Calle de Alcalá 0.1 km / 0.1 mi
Plaza de Canalejas 0.1 km / 0.1 mi
Preciados Street 0.2 km / 0.1 mi
El Oso y el Madrono 0.2 km / 0.1 mi
Plaza de Santa Ana 0.3 km / 0.2 mi
Gran Via 0.5 km / 0.3 mi
Círculo de Bellas Artes 0.6 km / 0.3 mi
Plaza de Callao 0.6 km / 0.4 mi
Thyssen-Bornemisza National Museum 0.6 km / 0.4 mi
Casino Gran Via 0.6 km / 0.4 mi
Plaza Mayor 0.7 km / 0.4 mi
Sobrino de Botin 0.7 km / 0.5 mi
San Miguel Market 0.8 km / 0.5 mi
Cava Baja 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 14
  • hostel
  • MasterCard
  • Visa
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Only Adults
  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Show 3 more facilities & services
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Self check-in
  • Online check-in
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE BUNK BED WITH SHARED BATHROOMDOUBLE • BUNK BED WITH SHARED BATHROOMDBL.BK-FH

    Photos are not available for this room type.

    Arc House Madrid

    DOUBLE BUNK BED WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUNK BED WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BK-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory CAPACITY 4Bed in dormitory • CAPACITY 4 • 1 Bedroom • 18 m²BED.C4-1
    Bed in dormitory CAPACITY 4Photo unavailable1 photo

    Arc House Madrid

    Bed in dormitory CAPACITY 4

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    2 × Bunk beds
    Bedrooms
    1
    Room type
    Bed in dormitory
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.C4-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory CAPACITY 4Bed in dormitory • CAPACITY 4BED.C4

    Photos are not available for this room type.

    Arc House Madrid

    Bed in dormitory CAPACITY 4

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.C4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory ONE BEDBed in dormitory • ONE BEDBED.1B

    Photos are not available for this room type.

    Arc House Madrid

    Bed in dormitory ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH SHARED BATHROOMDOUBLE • WITH SHARED BATHROOMDBL.FH

    Photos are not available for this room type.

    Arc House Madrid

    DOUBLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE BASICTRIPLE • BASICTPL.Z1

    Photos are not available for this room type.

    Arc House Madrid

    TRIPLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory BUNK BEDBed in dormitory • BUNK BED • 1 Bedroom • 18 m²BED.BK-1
    Bed in dormitory BUNK BEDPhoto unavailable1 photo

    Arc House Madrid

    Bed in dormitory BUNK BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    5 × Bunk beds
    Bedrooms
    1
    Room type
    Bed in dormitory
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.BK-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory RUN OF HOUSEBed in dormitory • RUN OF HOUSEBED.RO-2

    Photos are not available for this room type.

    Arc House Madrid

    Bed in dormitory RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 20 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable1 photo

    Arc House Madrid

    QUADRUPLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory CAPACITY 8 WITH SHARED BATHROOMBed in dormitory • CAPACITY 8 WITH SHARED BATHROOM • 1 Bedroom • 18 m²BED.C8-FH
    Bed in dormitory CAPACITY 8 WITH SHARED BATHROOMPhoto unavailable1 photo

    Arc House Madrid

    Bed in dormitory CAPACITY 8 WITH SHARED BATHROOM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    4 × Bunk beds
    Bedrooms
    1
    Room type
    Bed in dormitory
    View / characteristic
    CAPACITY 8 WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.C8-FH

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Arc House Madrid

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory FEMALE ROOM CAPACITY 8Bed in dormitory • FEMALE ROOM CAPACITY 8BED.C8-FA

    Photos are not available for this room type.

    Arc House Madrid

    Bed in dormitory FEMALE ROOM CAPACITY 8

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    FEMALE ROOM CAPACITY 8

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.C8-FA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory CAPACITY 1Bed in dormitory • CAPACITY 1BED.C1

    Photos are not available for this room type.

    Arc House Madrid

    Bed in dormitory CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    Arc House Madrid

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BED • 1 Bedroom • 10 m²DBT.DB
    Double or Twin WITH DOUBLE BEDPhoto unavailable2 photos

    Arc House Madrid

    Double or Twin WITH DOUBLE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory BUNK BEDBed in dormitory • BUNK BED • 1 Bedroom • 18 m²BED.BK
    Bed in dormitory BUNK BEDPhoto unavailable4 photos

    Arc House Madrid

    Bed in dormitory BUNK BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    6 × Bunk beds
    Bedrooms
    1
    Room type
    Bed in dormitory
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.BK

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Arc House Madrid

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Arc House Madrid

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory CAPACITY 6 WITH SHARED BATHROOMBed in dormitory • CAPACITY 6 WITH SHARED BATHROOM • 1 Bedroom • 18 m²BED.C6-FH
    Bed in dormitory CAPACITY 6 WITH SHARED BATHROOMPhoto unavailable1 photo

    Arc House Madrid

    Bed in dormitory CAPACITY 6 WITH SHARED BATHROOM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    3 × Bunk beds
    Bedrooms
    1
    Room type
    Bed in dormitory
    View / characteristic
    CAPACITY 6 WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.C6-FH

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Arc House Madrid

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory FEMALE ROOMBed in dormitory • FEMALE ROOMBED.FA-1

    Photos are not available for this room type.

    Arc House Madrid

    Bed in dormitory FEMALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    FEMALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.FA-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory FEMALE ROOMBed in dormitory • FEMALE ROOM • 1 Bedroom • 18 m²BED.FA
    Bed in dormitory FEMALE ROOMPhoto unavailable1 photo

    Arc House Madrid

    Bed in dormitory FEMALE ROOM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    4 × Bunk beds
    Bedrooms
    1
    Room type
    Bed in dormitory
    View / characteristic
    FEMALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.FA

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH SHARED BATHROOMTRIPLE • WITH SHARED BATHROOMTPL.FH-1

    Photos are not available for this room type.

    Arc House Madrid

    TRIPLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.FH-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH SHARED BATHROOMTRIPLE • WITH SHARED BATHROOM • 1 Bedroom • 20 m²TPL.FH
    TRIPLE WITH SHARED BATHROOMPhoto unavailable1 photo

    Arc House Madrid

    TRIPLE WITH SHARED BATHROOM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.FH

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUNK BED WITH SHARED BATHROOMTWIN • BUNK BED WITH SHARED BATHROOM • 1 Bedroom • 20 m²TWN.BK-FH
    TWIN BUNK BED WITH SHARED BATHROOMPhoto unavailable1 photo

    Arc House Madrid

    TWIN BUNK BED WITH SHARED BATHROOM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Bunk beds
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    BUNK BED WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BK-FH

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Arc House Madrid

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1

    Photos are not available for this room type.

    Arc House Madrid

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Arc House Madrid

7.6
Very good
142 Reviews
Cleanliness
7.8 /10
Service
7.6 /10
Comfort
7.4 /10
Condition
7.6 /10
Amenities
7.4 /10
50 reviews shown
10/10
Exceptional
27 Jul 2026
Caitlin
Never travelled alone before so I was a little nervous. Had a private room and it was very spacious, clean, and the AC worked great. Street can be a little noisy at night on the weekend but it’s a great location (also, that’s typical for a city). Shared bathrooms on the floor were accessible, if one was taken the other was usually free. They were both clean (but one did run out of soap.) Felt very safe as a young woman. Other occupants were friendly and helped when I struggled with the door (TIP: hold your key card there for like 10 seconds). Overall, had a very enjoyable stay! It was honestly better than the more expensive 2-star I stayed at earlier in my trip. Very worth it for the price. Loved that I could check-out late too. I recommend:)
10/10
Exceptional
15 Jul 2026
Aldo
Location is great! Everything is nearby, a nice ice cream place just a few steps from the door, and plenty of restaurants around. Even though the place is located in a very busy area, the place is very quiet.
Family
10/10
Exceptional
27 Jun 2026
Bayron Daniel
Calidad
Self
10/10
Exceptional
09 May 2026
Julian
Muy limpio el lugar , la ubicacion me gusto mucho y la buena recepcion , me gusto mucho ese lugar,es una construcción antigua pero muy bien conservada volveria sin dudarlo
Family
10/10
Exceptional
14 Nov 2025
Cynthia
Cleanness safety and great find
Leisure
2/10
Poor
08 Nov 2025
Alex
Room was dirty shower was shared between 10 rooms and ran out of hot water every day. Staff were terrible difficulty and hard to deal with. I would avoid this hostel is possible. However the location and neighborhood was incredible absolutely loved Madrid and would highly recommend but do not stay here.
Laundry machines was broken, kitchen appliances did not work, staff “worked” a few hours a day check in was impossible check out was difficult and they tried to change you extra for everything.
Leisure Friends
2/10
Poor
03 Oct 2025
Mariana
could not check in since there was nobody in the front desk and no contact information. other guests told me they stayed outside all night
Business_and_leisure Self
10/10
Exceptional
14 Aug 2025
Fabian
Excellent!
Leisure Self
2/10
Poor
17 May 2025
Justin
DO NOT STAY HERE IF YOU VALUE SLEEP AND PEACE OF MIND!!!

The staff was incredibly argumentative and gave multiple misrepresentations and tried to charge me for things that did not exist as possibilities to be charged for. They will blame it on not understanding.

I never got more than three hours of sleep here. In addition to the noise from the street below (the room has very poor soundproofing) and the other guests' loud snoring, I also would have to flick away bugs from my bed while I lay awake at night.

They do not have ample restroom facilities either. After the men's shower flooded, I was told I had to use the women's shower. Moreover, they shut off the water in the only bathroom, meaning the toilets could not flush and I could not wash my hands.

Paying an extra amount to purchase a new hotel and check out early was well worth it for my health and sanity.
Leisure Self
10/10
Exceptional
28 Apr 2025
Jonathan

Gran Ubicación

Estuve solo unas horas para descansar porque tenia un vuelo en la noche. Buena opcion para guardar las cosas en el centro de Madrid
Self
10/10
Exceptional
26 Apr 2025
anmar
Nice place
2/10
Poor
02 Feb 2025
Rafael
I wrote explaining I was not going to be able to show and please change the Reservation or Canceled they Never got back to me, not even for being polite
8/10
Excellent
23 Dec 2024
Jane
Really friendly helpful staff in very convenient location
Leisure Partner
10/10
Exceptional
02 Nov 2024
Loraine
Very good
Leisure Self
2/10
Poor
25 Aug 2024
Gabriel
The property never allowed me to stay they would not open the door worst experience ever
Leisure Friends
2/10
Poor
18 Jul 2024
Jorge
Noisy and really bad customer/front desk service
10/10
Exceptional
02 Jun 2024
Fabiola
Muy buena ubicación, solo deberían tener opciones de habitaciones privadas con baño.
Leisure Friends
2/10
Poor
30 May 2024
Zane
First off there is NOT A/C in the rooms so having 12 people in a room during 30 degree heat was brutal and what added salt to the wound is that the only source of comfort provided was a wool blanket, as if that would be of use. The mattress is about 2 inches thick and you can feel the metal bars press on your spine as you lay down. Whats worse in the metal bars making the bunk bed are so cheap that when the person on the top or bottom bunk so much as readjusts their sleeping position, it shakes the whole bed. I understand hostel aren’t meant to be luxurious by any sort, but I would describe this experience something closer to psychological torture than a place to stay. At about 5am I gave up on trying to sleep and hung out in the common space until things in the area began to open. The couch was more comfortable than the bed. Would have rather slept on that. The staff was friendly and helpful though.
Leisure Self
2/10
Poor
08 Mar 2024
Khalid
Very bad and unprofessional service
10/10
Exceptional
15 Aug 2023
Trent
I had to check in late but the staff made it super easy for me and were very friendly and welcoming
Leisure Self
8/10
Excellent
18 Jun 2023
Kaila
Good hostel experience, unfortunately the other guests in the room were a little obnoxious. . .
Self
10/10
Exceptional
19 Jul 2026
Júlio César
Muito bom o serviço de atendimento
Friends_and_family Friends
10/10
Exceptional
27 Jun 2026
NAN-JAY
Very nice place to stay for visitor
10/10
Exceptional
24 Jun 2026
alfonso
si
Self
4/10
Poor
12 Apr 2026
Eris manuel
Limpieza muy mal
Self
8/10
Excellent
19 Mar 2026
LEONARDO
Quarto limpo, equipe de funcionários da maravilhosa! A janela do quarto que eu fiquei da direto para uma rua movimentada com bares, então tem barulho até tarde. Recomendo levar isso em consideração se barulho lhe atrapalha. No mais, tudo ótimo
Self
8/10
Excellent
21 Feb 2026
Francisco Jose
El personal es atento. La limpieza de la habitación, los lavabos y las duchas eran correctos. Por contra la insonorización de la habitación no es muy buena, además no ayuda el tener un bar abajo que cierra a las 5:00 de la madrugada, por lo que recomiendo el uso de tapones.
Self
2/10
Poor
10 Feb 2026
KENSY DANIELA
no me respondieron
4/10
Poor
09 Feb 2026
Ernandes Monte
A localização muito boa, espetacular. O quarto sempre muito limpo, mais não tivemos acolhimento, ajuda dos funcionários, que foram muitos frios e ríspidos!
Partner
8/10
Excellent
04 Jan 2026
Ernandes Monte
A localização é espetacular, as condições do hotel muito boa, não houve limpeza do quarto. Custo benéfico muito bom
Friends_and_family Family
8/10
Excellent
01 Jan 2026
LEANDRO
Atenciosos
Friends_and_family Family
8/10
Excellent
17 Dec 2025
Erika
Excelente ubicación, cuesta un poco de trabajo encontrar el lugar, buena relación costo beneficio
Friends_and_family Family
2/10
Poor
22 Nov 2025
Robin
Es gab kaum Geschirr und Besteck
Misskommunikation
Business Self
6/10
Pleasant
04 Nov 2025
Leticia
La habitación el aire acondicionado
Leisure Family
10/10
Exceptional
26 Oct 2025
bourma
Es mejor hostel en Madrid
10/10
Exceptional
25 Oct 2025
Yolanda
No vi los viñedos lo demas gracias
2/10
Poor
24 Oct 2025
Omar
Todo genial y a la altura, buen trato, sonrisa en cada cara de los trabajadores, desayuno delicioso, el dormitorio es tranquilo, sin molestias ni dolor de cabeza, me encantó mucho este hotel porque está cerca de todo.
Business
2/10
Poor
21 Oct 2025
Antonio
sobrevenden las habitaciones, y la administración indica que para reclamar el reembolso de lo previamente pagado, nos comuniquemos con el medio por el cual hicimos la reserva. El reembolso nos fue denegado por ambas partes, sin haber utilizado el servicio. Por está razón, nos quedamos en la calle buscando otro hotel en la noche.
Leisure Partner
2/10
Poor
19 Oct 2025
Diego
.
Leisure Self
10/10
Exceptional
11 Oct 2025
Maki
Muy caro
10/10
Exceptional
26 Sep 2025
ZILMAR
Hostel muito bem localizado
Partner
10/10
Exceptional
28 Aug 2025
Flor
Muy accesible y cómodo
Leisure Self
10/10
Exceptional
17 Jul 2025
Verified traveler
Tres bien situer personnelle tres sympas
Propre
Self
10/10
Exceptional
25 Oct 2024
Tony
LO MEJOR LOS CHICOS DE RECEPCION
Business Self
10/10
Exceptional
29 Sep 2024
José Miguel
Buenas camas. Muy limpio ,tranquilo y una excelente atención al cliente
Business_and_leisure Self
2/10
Poor
10 Aug 2024
Mónica Patricia

Fatal todo

Nefasta no dejaron quedar a mi hijo por que la reserva la había hecho yo con mi tarjeta , una auténtica vergüenza. No se donde está escrito que uno no pueda reservar un hostal a nombre de otra persona. Y por parte de hotels fatal no quisieron reintegrarnos el dinero se lavan las manos y se tiran la pelota unos a otros
Self
10/10
Exceptional
17 Jun 2024
Anastasiya

Genial! Recomiendo!

Ha estado genial! Eric, nos atendió súper bien! Fue muy amable y nos trató muy bien! Sin duda volveríamos a repetir si nos atienden tan bien!
Friends_and_family Friends
10/10
Exceptional
29 May 2024
Magaly
El lugar súper limpio y el personal muy amable, prácticamente un hotel. El baño fue prácticamente para nosotros solos y cuantas con resguardo de equipaje incluida en tu estancia si todavía no es tiempo de hacer check-in/out.

A unos pasos de la plaza del sol, excelente ubicación
Leisure Family
10/10
Exceptional
23 Apr 2024
Jorge
Muy bien servicio.
10/10
Exceptional
08 Apr 2024
Enric
Muy limpia
Leisure Partner

Location & surroundings

Arc House Madrid
Calle De La Victoria, 2, Madrid, Spain

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Arc House Madrid

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