Name: Woohoo Rooms Boutique Sol
Address: Calle De Carretas 7 3, Madrid, ES

8/10

Excellent

14 Jul 2026

Grace

Overall good place to stay. The room was clean and beds are comfortable. They left us water chips and some small snacks. The bathroom is very small and tight, hard to change in there. There is an old elevator that only fits one person at a time. It does take time to go up and down and when the elevator is occupied, it gets tiring to go up 4 flights of stairs. However, it’s nice that the option is there. The location is very practical, metro station is nearby and walkable distance from the cathedral and many cafes & restaurants.

Family

8/10

Excellent

05 Jul 2026

Milagros

Staff very friendly.
Refrigerator did not cool down at all.
Clean room.

Family

10/10

Exceptional

02 Jul 2026

Cristine

Central location

6/10

Pleasant

01 Jul 2026

YVONNE

All with the accommodations was great except getting access. We had to walk 1.5 blocks with suitcases upon arrival and 3 blocks to taxi or uber upon departure due to road work and was on pedestrian street only

Partner

10/10

Exceptional

30 Jun 2026

Kimberly

Large room was clean and airy. Bathroom was small but doable. Great service and communication!

Family

10/10

Exceptional

08 Jun 2026

Anna

The people, reception and house keeping, were charismatic and kind. The elevator failed for a couple of hours but it was fixed in a couple of hours. The location is phenomenal and some rooms have balconies!!!

Partner

8/10

Excellent

27 May 2026

Shannon

The room was sufficient, but a bit small. The lift worked but was very small—only 1 person at a time. The location was excellent, in the middle of everything and very walkable. It would have been nice to have ice available, but the 24 hour pizza stop just down the street is happy to sell some. Our remote control for the tv needed new batteries and the room safe was locked in the open position. It took over 4 hours for someone to come and fix it. They were kind and responsive, but took longer than I expected.

Partner

8/10

Excellent

25 May 2026

Sebastien

Amazing location super great staff and great room.

Building is located in a super central place so there is lot of people and it can get a bit noisy but we enjoyed it

10/10

Exceptional

23 May 2026

Eva

La ubicacion es excelente! Los cuartos muy limpios y cómodos. El personal es muy amable y servicial. La única queja es que comenzaron trabajos de reparación para los elevadores y habían que tomar las escaleras.

Partner

6/10

Pleasant

22 May 2026

Maria de los Angeles

Everyone was very helpful. The building elevator was being replaced and we had to climb the 3 floors every time we had to go to the room, it should have been notified before arrival as not everyone has the stamina or is healthy enough to do so and could have made other arrangements

Partner

10/10

Exceptional

21 May 2026

Liliana

The location was very closed to several main attractions/touristic places. Tons of shops, restaurants and just a few steps from Sol metro station. Our room was kind of small for our family of 5 (specially with a toddler) but we were out most of the time. The room had a small fridge, air conditioner, WiFi and Netflix (which we used often so the kids can continue watching their movies). The staff were very attentive and super helpful at the check in time. They communicated with me prior to the arrival through WhatsApp and gave me all the instructions. The rooms are located on the 3rd and 4th floor and there is an elevator but only one person can go up at a time. By the time we checked out they were doing some remodeling of the elevator doors so maybe it will look different now. The cleaning staff comes everyday unless you have your do not disturb sign. Overall we did had a good time and would love to be back. Thanks

Family_with_children

8/10

Excellent

21 May 2026

Meredith

This was a great setup for me as a solo traveler. The room was modern, clean and just the right size for me. It was a little hard to find the hotel, but I figured it out! The elevator was broken during my stay, so it was tiring to walk up and down 3-4 flights, but I managed. The hotel is literally in the center of Madrid so you have easy access to almost everything via the metro or walking. You do have to walk a little ways to get a taxi, but it’s not too bad!

Self

8/10

Excellent

11 May 2026

Edith

el ascensor es muy pequeño, no hay campo para las maletas ni 2 personas

Family

10/10

Exceptional

07 May 2026

Donna

A little bit of a walk to get to with baggage, but well worth the effort. The area was perfect for exploring and plenty of great food around. The room was small but had everything I needed, and the bathroom was incredible. Would stay here again. The staff was friendly and sweet.

Self

10/10

Exceptional

05 May 2026

Theo

Excellent location and very easily accessible. Although our room wasn't available for an early check in, staff were very accommodating and messaged me once ready and also placed our bags in our room for us.

Room very clean and coffee and snacks also provided.

Staff on the desk were very good.

Friends_and_family Family

10/10

Exceptional

01 May 2026

Andres Rafael

Super convenient just STEPS away from Puerta del Sol. Easy access 24 hours. The rooms are smaller than pictured - but clean and smart. I would stay at Woohoo again.

Partner

8/10

Excellent

21 Apr 2026

Vivien

The room was lovely, big and well maintained. The location was superb. The staff was extremely responsive and helpful. The only problem was the entrance to the building and the walk up was all dated and not very appealing. There are rickety wood stairs and an elevator that only holds one person. They should do more to renovate the entrance and the stairway up to the property.

Family

10/10

Exceptional

20 Apr 2026

Chantelle

Clean room, air conditioning, great location

10/10

Exceptional

14 Apr 2026

Bryce

Tricky stairwell, but very quiet for location.

Partner

10/10

Exceptional

12 Apr 2026

Luisa Waleska

excelente servicio, excelente ubicación!

Friends

10/10

Exceptional

08 Apr 2026

Theo

Very good hotel

8/10

Excellent

03 Apr 2026

Nicole

Very helpful staff, clean rooms and great location.

10/10

Exceptional

04 Mar 2026

Sandra

Lots of shops and restaurants close by, easy to get anywhere in Madrid.

Friends

10/10

Exceptional

22 Feb 2026

Ramy

Clean, the location is extremely good, in the heart of the city and center

Self

10/10

Exceptional

11 Jan 2026

Nathan

Anyone who wants to stay in Madrid with easy access to all attractions need to stay here

8/10

Excellent

26 Nov 2025

TATIANA

Place near of many places to eat and enjoy

10/10

Exceptional

23 Nov 2025

Edith

Great place to stay. Walking distance to everything. Room was comfortable and nice. Would stay there again

Leisure Family

10/10

Exceptional

23 Nov 2025

Camila

Ótima localização, limpo, fácil de acesso.

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

Sheena Jane

Nice and clean rooms. Ac was on point.

Leisure

8/10

Excellent

16 Nov 2025

Zerimar

Los cuartos limpios y espaciosos, fuimos una familia de 4, todo limpio y el staff SUPER ATENTO Y ACCESIBLE!! Las escaleras para subir necesitan mantenimiento, es lo único.

Family

8/10

Excellent

16 Nov 2025

John

Great location for walking and exploring.

Leisure Family

10/10

Exceptional

15 Nov 2025

Peter Roland

Great staff , clean and spacious apt

Leisure Family_with_children

6/10

Pleasant

14 Nov 2025

Richard

The room was clean but vanity sink pipe was leaking.
Also, the noise from elevator was constant and loud all days. Especially the night time was bothering. Other than that, the room was clean.

Leisure Family

10/10

Exceptional

10 Nov 2025

Richard

Lovely clean and modern room. Good central location and very polite and helpfull staff.
The only small thing to note is that our room was on the 4th floor and the lift could only take one person at a time.

Leisure Family

6/10

Pleasant

08 Nov 2025

Victor

It is a nice place but not for resting. You can hear everything specially when other rooms are flushing the toilet. You can hear the walking people in the upper room. However, it is very well located . You can walk to every where

10/10

Exceptional

02 Nov 2025

Rene Javier

El hotel está muy limpio y la ubicación es excelente

Leisure Family

8/10

Excellent

05 Oct 2025

Alastair

Once we figured how the AC worked it was fine (our fault)

Partner

8/10

Excellent

05 Oct 2025

eli

Overall the hotel was a great value.

Self

10/10

Exceptional

21 Sep 2025

Ramon

Room very clean , staff very friendly, area centric walked around easy to go everywhere public transportation around the corner , the only negative I can say is the building elevator to small but that is very normal in Madrid other than that everything was good.

Leisure

10/10

Exceptional

21 Sep 2025

James

Great place - 50m from Sol (main centre).

8/10

Excellent

19 Sep 2025

Michelle G Weaver

Great location.

Partner

4/10

Poor

18 Sep 2025

David

The bathroom is extremely SMALL. It’s is not the standard side for any hotel. Nor it’s for any North American clients. It can’t feet an average person. You should mention that in the property description. Plus post the whole size photo of the bathroom and moreover, indicate that your elivator is for 1 person ! And the accrual size of it. Because this was a wow shock for us using the 4th floor with our loggers it was not easy !

Business_and_leisure Family

10/10

Exceptional

17 Sep 2025

Alexander

Perfect area for your vacations in Madrid. Everything is around the hotel. The staff members are super responsive and very helpful.

Leisure Family_with_children

10/10

Exceptional

02 Sep 2025

Oren

Perfect

Great welcome. Clean and comfortable room.
Amazing location

Friends_and_family Family

10/10

Exceptional

27 Aug 2025

Aidan

The hotel inside is clean and spacious but the entrance is a little inconspicuous. The lift was not very inviting and the stairs up to the hotel were very worn and dark

Leisure Partner

10/10

Exceptional

10 Aug 2025

Juan carlos

Enjoy Madrid

Excellent place very clean nice welcoming

Friends_and_family Family

10/10

Exceptional

06 Aug 2025

Christopher

Great location right off plaza del sol. The bathroom of our room was a little weird with the shower between the door and toilet/ sink and the elevator a little funky, but the location and price more than made up for it as a place to launch out and explore Madrid from.

10/10

Exceptional

04 Aug 2025

Erica

Amazing hotel close to the best parts of Madrid. Everything is within walking distance - shops, restaurants, cab, and metro. Unit was also very nice and modernized. Management was also super nice. Definitely recommend this place.

Leisure Family

10/10

Exceptional

31 Jul 2025

Annabelle

Simple but super clean. Very centric and easy to move around from the property. Staff was very friendly and helpful with any questions we had. We very much enjoyed our stay.

Leisure Family

10/10

Exceptional

24 Jul 2025

Noel

Great hotel and great location. Staff was nice and willing respond and take care of requests asap. Would recommend stay to others

Friends_and_family Family

10/10

Exceptional

19 Jul 2025

Magbis

Todo perfecto, los Dias que estuvimos alojados fueron excelentes solo el tema del elevador demasiado pequeño pasamos trabajo con las maletas. Por lo demás todo bien.

Leisure Family

8/10

Excellent

11 Jul 2025

Jose

Great location

Great location and room was clean and comfortable. Only small issue is the small bathroom but overall it was a great hotel.

Friends_and_family Family

10/10

Exceptional

08 Jul 2025

Keith

The location was excellent. The room was big and great for families. The washroom was a little small. Would stay there again.

Leisure Family

10/10

Exceptional

08 Jul 2025

Vanessa

Fantastic central location, modern clean rooms. Helpful staff. Lift a bit of a problem as tiny and temperamental so may be unsuitable for those with disabilities.

8/10

Excellent

13 Jun 2025

Agustin

The rooms were spacious, clean and comfortable, but the only problem that we encountered was the elevator was out of oder for all three days. Taking luggage up four floors it’s not fun.
Otherwise, the hotel is in a very good location.

Leisure Family

8/10

Excellent

13 Jun 2025

Jeannette

Elevator was broken and room was on third floor so we had to take the stairs every single time including with our luggage. Everything else, including comfort, service and cleanliness were great.

Leisure Family

10/10

Exceptional

04 Jun 2025

Hiep

Right next to de Sol. Easy access to subway and major attractions

6/10

Pleasant

03 Jun 2025

Michelle

We arrived by train and then took the metro to Sol Station. The metro stop is very close to the hotel. However when we got there, we discovered a very tiny elevator that wasn't working. We contacted someone via WhatsApp and she stated tgat the elevator gets stuck on the 5th floor very frequently. So my poor boyfriend had to haul himself up 5 flights of stairs to close the elevator door so it would come down for us. It was almost 100° and we were exhausted from our travels. So this wasn't the best welcome. Once the elevator came down only 1 person was allowed in. So my boyfriend had to walk back up to the 3rd floor. Once on the 3rd floor, we were able to use the code to get into our room. That was quick and easy. The room looked as described and pictured. The floors were dirty though...so the room hadn't been thoroughly cleaned. But the AC worked very well and the shower was nice. One other thing to mention is that there was no blanket. The first night we slept with just a sheet. In the morning I asked about a blanket and they said it was stired under the bed. So that was a little odd. Overall, the staff was friendly and the hotel was very centrally located...just be prepared to walk up and down a lot of stairs if you stay here.

Leisure Partner

10/10

Exceptional

25 May 2025

Elizabeth

Convenient location.

Leisure Partner

10/10

Exceptional

25 May 2025

Zelkys

Great place an excellent location

Leisure Family_with_children

10/10

Exceptional

23 May 2025

Jeff

Location location location!!! So close to metro and plaza central! Big plus! The tiny window patio was fun to look out over the plaza. Fun pics!
Negatively- late night events and outdoor music events made for noisy outside and hard to sleep some nights.
My kids did not like that we had to go through their bedroom to get to the bathroom when they wanted to sleep and we got up first, but we dealt with it.
Elevator was crazy slow! Only used it to bring luggage up to fourth floor and down. Otherwise we always used the stairs.

Leisure Family

10/10

Exceptional

07 May 2025

LEONARDO

Nice ubicación, friendly staff

Partner

10/10

Exceptional

16 Apr 2025

Kseniya

Amazing find!

The location is 10/10! Fabiola was an amazing host! The family room was soooo quiet. Absolutely perfect!

Friends_and_family Family

10/10

Exceptional

15 Apr 2025

Anna Luisa

Very nice property

Leisure Family

8/10

Excellent

13 Apr 2025

Kathleen

it was unexpected being on the third floor, but it was a pleasant surprise! So convenient to everything and once you get past, the one person elevator or the three flights of stairs, it was a cute boutique hotel. The staff was excellent in communicating check-in procedures.

Leisure Family

8/10

Excellent

12 Apr 2025

Yoshiko

The room was nicely updated and clean. The staff was very helpful. The location was excellent. The only drawback was that the rooms were on the 3rd and 4th floors, and the elevator accommodated only one person at a time.

Leisure Partner

10/10

Exceptional

11 Apr 2025

Jessica Lizeth

Great location

8/10

Excellent

31 Mar 2025

Scott

Woohoo have the 3rd and 4th floors in a five storey building, the room and staff were excellent, only thing requiring an upgrade is the very outdated lift (only 1 person allowed at a time).

Leisure Partner

10/10

Exceptional

28 Mar 2025

Paige

Great place to stay in Madrid

Great location, beautiful room, and clean. This hotel was located right in the middle of Madrid. Was able to walk everywhere easily. The staff were very nice.

Friends_and_family Family

10/10

Exceptional

27 Mar 2025

Andrea

Everything was nearby

10/10

Exceptional

23 Mar 2025

richard

Close to everything

10/10

Exceptional

22 Mar 2025

Manisha

The property was clean, simple, and really nice. The staff were very helpful and nice. The location was excellent with access to everything you can possibly imagine. Public transit was right in the front and many places were walkable. I read a lot of complaints about the elevator, but it was a non-issue for us. Yes, it’s small and can only fit two people at a time, but I would not consider this a problem at all unless you travel with really big suitcases (we don’t). The location and staff more than made up for any other issues. I would stay here again without hesitation. Highly recommended property in the heart of everything.

Leisure Family

2/10

Poor

02 Mar 2025

Verified traveler

Misleading Hotel & Poor Customer Support

This hotel is not suitable for families with young children and does not match its advertised services. They claim 24/7 support, but reception closes at midnight, which I was only informed of after booking. Their online check-in never worked, wasting time before arrival.

The elevator is too small for a stroller, making access inconvenient for anyone with a baby. Since the hotel is on the fourth floor of a walk-up, luggage and strollers must be sent up separately while someone walks up to retrieve them—something they never disclose upfront.

The room is much smaller than advertised, barely fitting standard family luggage. Despite not offering a crib, they expect guests traveling with an infant to manage in an impractically small space.

The room is not functional:

The fridge barely cools, making it unreliable for storing anything, especially baby food or milk.

Only one electrical outlet is accessible, which became blocked when setting up a playpen.

The closet doesn’t fully open due to the AC unit.

The stroller could only fit at an angle, blocking bathroom access.

We had to store the desk chair in the shower for space.

Customer service was unhelpful, sticking to a script rather than problem-solving. If you need accessibility, support, or a family-friendly setup, avoid this hotel.

Friends_and_family Family

10/10

Exceptional

19 Feb 2025

Leonardo

Gran ubicación, amplio , limpio, Excelente

Desde luego muy muy bien ubicado. A menos de un minuto del metro de Sol .

Cerca de tiendas de conveniencia, restaurantes, comida etc.

La única pega que yo podría tener era que después de ducharnos, el baño queda mojado, y no puedes entrar con calcetines. Dado que la ducha no tiene mampara es completamente abierto.

Partner

10/10

Exceptional

18 Feb 2025

Chetan

Best place to stay in Madrid, walkable to all places in less than 15/20 mins. Very lively in the evening and weekends. Amazing staff and if you are checking out and can leave your luggage without charges until the evening to pick up late and catch your connection out from the city..

Leisure Family

10/10

Exceptional

11 Feb 2025

adam

Great central location to activities

The bed was very comfortable which is great on long days of touring. Stairs are in need of repair but are communal property of various floors not just for hotel area. I here’s a small 2 person elevator if need too.

Partner

10/10

Exceptional

14 Jan 2025

Veleyny

48h Family Trip in Madrid

Great location for a short family trip as you are in the center of everything. We got room 15 and it was very quiet and allowed our 8 month old and 4 year old to sleep well. They also offered us a good quality crib.

Friends_and_family Family

10/10

Exceptional

05 Jan 2025

Tito

Perfect location by Puerta del Sol and Metro station. Staff was vey attentive.

Leisure Family

8/10

Excellent

30 Dec 2024

Neriza

Excellent staff!

Leisure Family

10/10

Exceptional

23 Dec 2024

Alyson

Perfect city stay

The hotel was in a prime location for the heart of the city, 2 minute walk from Sol metro station or 5 minutes to a taxi rank. The room was spacious, very clean great view of the square. It was very quiet being three floors up no street noise. A kettle in the room with tea, coffee and a fridge...is always perfect for me! Staff very friendly, helpful and knowledgeable.
The only downside was the wet room, brilliant powerful shower, clean and modern but the water went everywhere and flooded the whole of the bathroom floor, maybe a design fault but we had to use all the towels to mop it up. We did let reception know about this at the time too.

Partner

10/10

Exceptional

15 Dec 2024

Daniela

Nos encantó este hotel! El trato de recepción siempre fue muy amable, el lugar impecable y súper Céntrico

Leisure Partner

10/10

Exceptional

17 Nov 2024

Teresita

Property was clean and accessible to tourists spots. Staff friendly. 24hr Customer service thru Whatsup and they respond fast for any issue. Contributed to our enjoyable vacation in Madrid.

Leisure Family

10/10

Exceptional

12 Nov 2024

Marina

Great location. Nice modern rooms.

Partner

10/10

Exceptional

07 Nov 2024

Verified traveler

Excellent location and good service

Friends_and_family Family

8/10

Excellent

02 Nov 2024

Orlando

Room was fine, bed a little hard but adequately comfortable. Biggest issue was initial entrance door from the street to the hotel which was on the 3 floor. Once we figured this out, all was fine.

Partner

10/10

Exceptional

01 Nov 2024

Maria Pilar

Increíble el hotel, súper moderno y confortable y situado en el mismo centro de Madrid

Friends_and_family Friends

10/10

Exceptional

31 Oct 2024

Katie

Very clean, easy check in, helpful staff, great location

8/10

Excellent

26 Oct 2024

Ilya

The hotel takes a couple of upper floors in a residential building in the center of Madrid.
Inside it’s modern, very clean and comfortable boutique hotel with very modern bathrooms and comfortable bedrooms. But once you step out and cross from the hotel and into the stairs you are in the old decrepit building with a ridiculous old elevator that hardly fits 2 people and if you have luggage it becomes almost impossible to fit. The area around is touristy, noisy and not very clean, but is conveniently located.

Leisure Partner

8/10

Excellent

24 Oct 2024

Roberto

Noise place due to the close location of Plaza del Sol

Leisure Family

10/10

Exceptional

17 Oct 2024

Qi

Can't pick a better location! We stayed during the National Day of Spain, and the daily free concerts/shows were right around the corner, with Flamenco shows, folk and rock bands, wow. But once inside, it's very quiet. We walked everywhere. The bedroom is small as common in this area, but the bed is very comfortable. Loved the spacious bathroom. There is also a safe, a small fridge, and kettle for hot water! We made tea every day! It's entirely updated, although in an old building with an old elevator. Very charming. All the girls at the front desk (usually staffed from 8am till midnight) that we met were friendly, super helpful. We borrowed their bottle opener to enjoy some local wine in our room. Just perfect!

Leisure Partner

10/10

Exceptional

13 Oct 2024

amarilys

El hotel por fuera está feo pero cuando entras es muy bonito y cómodo ,la ubicación es excelente pero es zona peatonal y el taxi te deja dos cuadras del hotel y tienes que llevar tu mismo las maletas ,si se lo recomiendo

Leisure Partner

10/10

Exceptional

09 Oct 2024

Matthew

The rooms were lovely and in a great location. Near the Meteo.

Leisure

8/10

Excellent

04 Oct 2024

Douglas

Unfortunate nice property covered by older existing buildings around the rooms of woohoo.

Leisure Partner

10/10

Exceptional

20 Sep 2024

Jean Daniel

Pas de rangement pour déposer des grandes valises dans une aussi grande chambre no: 5

Partner

10/10

Exceptional

19 Sep 2024

Brigitte

Great hotel, but the outside appearance is a little weird. Even hard to aknowledge that there is a hotel in this building. But great service and rooms!

Leisure Partner

10/10

Exceptional

15 Sep 2024

claudine

Very nice hotel right by the bus stop and less than a minute walk from the old town. Very quiet as well. Definitely recommend it.

Friends_and_family Friends

10/10

Exceptional

10 Sep 2024

Allyia

This property is a very nice stay. The rooms are great and the reception is super helpful. If I come back to Valencia, I would stay here again. The property is super walkable as well

Leisure Partner

10/10

Exceptional

26 Aug 2024

Mohamed

Nice and clean hotel, friendly staff, great location

10/10

Exceptional

23 Aug 2024

Claudia

Exelente hotel, super limpio y muy buena ubicacion

Leisure Family