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Hostal Castilla Ii Puerta Del Sol
Madrid · Spain
Calle Marques Viudo De Pontejos, 2View location
8.4/10Excellent1,002 Reviews
Cleanliness8.6/10 8.6
Service8.4/10 8.4
Comfort8.0/10 8.0
Condition8.0/10 8.0
Location9.4/10 9.4
Neighborhood9.2/10 9.2
Amenities8.0/10 8.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hostal Castilla Ii Puerta Del Sol
Located in the heart of Madrid, Hostal Castilla II - Puerta del Sol is just a five-minute walk from Puerta del Sol and Plaza Mayor. This hostal offers 23 air-conditioned rooms with private balconies or patios, LED TVs, and complimentary Wi-Fi.
Enjoy convenient amenities such as express check-in/check-out, concierge services, and a vending machine. Continental breakfast is available daily for a fee. The airport shuttle service is available 24/7 for a surcharge. Nearby attractions include the Royal Palace of Madrid (1. 2 km) and the Prado Museum (2. 3 km).
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With a stay at Hostal Castilla II - Puerta del Sol, you'll be centrally located in Madrid, steps from Puerta del Sol and Plaza Mayor. This hostal is 0.7 mi (1.2 km) from Royal Palace of Madrid and 1.4 mi (2.3 km) from National Prado Museum.
Make yourself at home in one of the 23 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Featured amenities include express check-out, multilingual staff, and luggage storage.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
1:00 AM
Check-out until
11:30 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
The front desk is open daily from 9:00 AM - 1:00 AM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. Guests are recommended to download the property's +34646741535 mobile app before check-in. Quiet hours are enforced at the property from 11:00 PM to 9:00 AM. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
-
Minimal age
18
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Optional fees
- Fee for continental breakfast: approximately EUR 10 to 14 for adults, and EUR 10 to 14 for children
- Nearby parking fee: EUR 28 per day (1640 ft away)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: EUR 50 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Russian
Ukrainian
English
Italian
Spanish
Nearby attractions
Preciados Street
0.2 km / 0.1 mi
Puerta del Sol
0.2 km / 0.1 mi
Plaza Mayor
0.2 km / 0.1 mi
El Oso y el Madrono
0.3 km / 0.2 mi
Calle de Alcalá
0.3 km / 0.2 mi
San Miguel Market
0.4 km / 0.3 mi
Plaza de Santa Ana
0.5 km / 0.3 mi
Plaza de Canalejas
0.5 km / 0.3 mi
Plaza de la Villa
0.6 km / 0.3 mi
City Hall
0.6 km / 0.4 mi
Royal Theatre
0.6 km / 0.4 mi
Plaza de Callao
0.6 km / 0.4 mi
Gran Via
0.6 km / 0.4 mi
Plaza de Oriente
0.7 km / 0.4 mi
Casino Gran Via
0.7 km / 0.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1990
- Year of most recent renovation: 2014
- Total number of rooms: 23
- Number of floors (main building): 2
- Number of floors (annexe): 1
- Single rooms: 2
- Twin rooms: 5
- Double rooms: 10
- Triple rooms: 3
- Quadruple rooms: 5
- hostel
- American Express
Show 36 more facilities & services
- MasterCard
- Visa
- Maestro
- Visa Electrón
- EuroCard
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Entertainment Area
- Car parkExtra charge
- Garage
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Transfer serviceExtra charge
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Hotel safe
- Lift access
- Concierge
- Luggage room
- Electric kettle: 1
- Towels and bed linen
- Restaurant
- Breakfast
- LGTBIQ friendly
- Flight information required
- No hen/stag or any other parties allowed
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room ECONOMYRoom • ECONOMYROO.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHostal Castilla Ii Puerta Del Sol
Room ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE QUEEN SIZE BEDTRIPLE • QUEEN SIZE BEDTPL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHostal Castilla Ii Puerta Del Sol
TRIPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHostal Castilla Ii Puerta Del Sol
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHostal Castilla Ii Puerta Del Sol
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHostal Castilla Ii Puerta Del Sol
TRIPLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHostal Castilla Ii Puerta Del Sol
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHostal Castilla Ii Puerta Del Sol
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM BUNK BEDFAMILY ROOM • BUNK BEDFAM.BK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHostal Castilla Ii Puerta Del Sol
FAMILY ROOM BUNK BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.BK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHostal Castilla Ii Puerta Del Sol
TWIN WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHostal Castilla Ii Puerta Del Sol
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHostal Castilla Ii Puerta Del Sol
DOUBLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHostal Castilla Ii Puerta Del Sol
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHostal Castilla Ii Puerta Del Sol
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHostal Castilla Ii Puerta Del Sol
TRIPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE ONE BEDDOUBLE • ONE BEDDBL.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHostal Castilla Ii Puerta Del Sol
DOUBLE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hostal Castilla Ii Puerta Del Sol
100
reviews shown
Ofelia
The location is excellent and the room was clean and comfortable. The towels were changed daily and the beds were made also. The air conditioning worked well but you have to give it time to cool because as you exited the room removing the key (card) would shut off lights and A/C. Although the facility in itself is old it is well kept and having an elevator was a plus. The only thing I did not like was the fact our room was in a separate building across the street and that some undesirable looking people would be sleeping outside on a bench at times but the Hostal has no control over that situation. I can't comment on the breakfast because we always ate outside.
alistair
I booked the hotel based on reviews & pictures, but was actually accommodated in a sister property across the road which bore no resemblance to the one booked! I am taking this up with Expedia
Helene
Clean room, big TV, clothes line, fridge, A/C. Close to everything
Carlos
Clean, air conditioning, nice staff and quiet.!!
Ruben
Habitación limpia, de fácil acceso a los lugares principales de la ciudad de Madrid.
Ana María
Room was clean
Antonio
Excellent stay overall. The hotel has a great location, very convenient and close to everything. The experience from start to finish was very good, and the staff made me feel welcome. Definitely a place I would return to without hesitation if I have the opportunity to visit Madrid again.
Christopher
There was no shuttle. Flat rate of 33 Euros by taxi. Location was great, staff was super nice. Overhead shower was broken, so had to use the hand sprayer. Beds were really firm. Best feature was that they held the luggage for a few hours before and after check in and out, which we needed.
Valeri
This is right next to the Puerto de Sol, and nearby the Plaza Mayor, an excellent location for enjoying the city center and restaurants. There is also metro stations close. Price was reasonable. Would recommend and stay again.
Alma
A perfect location to enjoy the old city of Madrid, right next to Puerto Del Sol and nearby Plaza Major and the Theatre District. The elevator was a bit of a problem; otherwise the rooms were pleasant; clean and comfortable. Would book our stay there again.
Otmara
El hostal limpio ,el guardia de la puerta muy amable, las habitaciones aceptables, esta perfecto para unas vacaciones donde se quiera conocer la ciudad porque tiene una buena localización.,en los alrededores lugares donde comer .para mi familia y para mi estuvo muy bien.
Brenda
Internet was fine. Basic accommodation in good location
Eric
Walking distance to landmarks, train station, clean hostal,and very friendly staff.
Bonita
Didn’t use air conditioning. They didn’t offer breakfast
Mary
Reception staff on arrival and duration unfriendly and unhelpful. When leaving new receptionist was OK. Mattress on bed was collapsing on on one side,which made it difficult to sleep I reported this to the receptionist. Room cleaner did the best they could. Unfortunately I had to manage with discomfort for the duration of my stay
Sarah
Nice hotel in good location
Luis
A/C OK
Grace
위치는 참 좋았지만 샴푸도 없는 호텔
Maxwell
Location was perfect. Centered around restaurants and placed to visit. Easy to walk around.
What was concerning was the strings of hair on the sheets, blankets and the room floor.
What was concerning was the strings of hair on the sheets, blankets and the room floor.
Chris
Was placed in the Annex but it was safe and clean
Valerii Abigail
We were assigned to a different building across from the hotel. The place was really old, old elevator that broke down, staff unavailable at front desk in the evening. Had to contact them thru WhatsApp. WiFi terrible. Would not stay here again
Martin
Very simple , just a place to sleep and take a shower in the Madrid City center .
Mary K.
The pictures are deceptive - that is the hallway at the front door - the hotel is nothing more than a glorified hostel for families. The bathroom was so small that one person could not comfortably be in it! The floor was dirty. It was very noisy at night outside. The price was outrageous for the quality of this hotel. I do not recommend this hotel for anyone!
jiamie
Air conditioning is not cold not, open the window so the air will circulate inside the room. Outside is noisy you can hear all the sound from inside your room. Breakfast is good.
Owen
Internet is not properly working.
Anant
Rooms are too small. Rest locally and ambience is excellent
Conor
Great location for visiting Madrid
Annemarie
Beds comfortable and exceptionally clean room serviced every day superb location and able to keep bags in locker room before and after check in
Guillermo
Very nice very clean. Very helpful
Marilyn
Room was basic but very clean. The beds were very comfortable and we slept well. The shower was great. And we were surprised that our room was straightened every day with fresh towels on the bathroom.
Robert
Room was Ok, and location was ideal. Management was deceptive and unreasonable when request was made to modify reservation (arrival) due to cancelled flight, and again when request was made for early departure. I would not recommend this property if there is any uncertainty in your travel plans.
Rochelle
Room nice and clean, staff are nice and helpful.
Bathroom needs more hooks or place to put stuff.
You caneasily hear noise from other room.
Bathroom needs more hooks or place to put stuff.
You caneasily hear noise from other room.
Jose
This hotel is terrible. To begin with, they send you a message that sounds like a reprimand for not checking in at the time you specified. Then, you use the lobby restroom, and when you try to use it again, they scold you and inform you that the restroom is only for guests on the lobby level, even though there are no rooms on that level. The bathroom cleanliness is unacceptable (see attached photo). The two women at the front desk who assisted me on Wednesday, January 28, 2026, in the evening, treated me very rudely. The only good thing is the location. Everything else is awful. I will never return to this place.
Aldo
Me encanto quedarme aqui!!! Espectacular, todo esta muy cerca.
Ute
location!! Cleanliness of the room. Very friendly staff. Access through ramp and elevator.
Daniel
Good
Gesselle
Best Location to visit Madrid.
Maite
Excellent location
Theresa
Nice location ,clean rooms
Elena
Room had everything what I need, it is very good a room had tea pot, complimentary coffee and tea, fridge and safe box! Clean! Thank you very much for the good time!
MARIA
The best thing about this place is the location. Rooms are decent, its clean enough. We checked in to Hostal Castilla but we were brought to the other hotel across from the location. It is secured enough, has a lift thank goodness.
I did not like that you can hear everything in the hallway. Annoying, disrespectful travellers wheel their luggages in the middle of the night and banged into your doors will wake you up. Tip: wear an earplug if you don't want your sleep interrupted.
It's all you need, a bit pricey for what its worth in my opinion.
Location: amazing! Close to everything that you must see in Madrid. Lots of food options too!
I did not like that you can hear everything in the hallway. Annoying, disrespectful travellers wheel their luggages in the middle of the night and banged into your doors will wake you up. Tip: wear an earplug if you don't want your sleep interrupted.
It's all you need, a bit pricey for what its worth in my opinion.
Location: amazing! Close to everything that you must see in Madrid. Lots of food options too!
Jenny
Small simple, dated room. Toilet leaked, small shower. Soap dispensers but no soap inside, no hooks for towels. Excellent location.
Marie
Very thin walls. You can hear every conversation, cough, sneeze and toilet flush in the rooms next to you. If not for that it would be a good place to stay.
Alvin
Excellent place, very clean
ZHI-XIAN
Excellent location, very quiet at the property.
Terence
The location is excellent and the staff helpful. The rooms are small so do not expect to spend much time there except to sleep.
KHALID
Quick check in
Friendly staff
Clean room and bathroom
I was on ground floor this time and was noisy in the morning
It’s quite centrally located
Friendly staff
Clean room and bathroom
I was on ground floor this time and was noisy in the morning
It’s quite centrally located
FRANCES
Las sábanas de la cama estaban manchadas
Elba
Great location - walking distance to major attractions. We didn’t have to take any transportation.
KHALID
Found it very central
Friendly helpful staff
Clean prperty
Friendly helpful staff
Clean prperty
Jameson
Overall a really good place to stay! The rooms were tiny and the beds were rock hard. It was very difficult to sleep on them the first couple of nights, but I got used to it. The air conditioning worked well, and you can’t beat the location. We walked everywhere we wanted to go with ease. The air conditioning worked well. We would consider staying here again.
Ju
We loved the location, right in the center of the tourist area and just a couple of minutes to both Sol and Plaze Mayor, as well as all the other historical streets, very close to the Palace, walking for about 10 minutes. The location is the best we loved it. The room we has was spacious, very basic, but we brought everything ourselves so everything's fine. It was clean and convenient.
Gail
Hotel review
Rooms very small and the bathrooms tiny. That said they were clean and had comfortable beds. The location of this hotel is spot on, being very central. Staff were friendly on arrival, but when I asked to use the toilet in the morning in the reception area I was told I couldn’t and have to go up to my room to use the toilet.
Rosa
Todo muy limpio y bueno
Andreina
Great place
jose
Great hotel
Cynthia
The walls so thin we could hear the next door guest brushing their teeth. Beds and bedding were of very poor quality.
Mildred
The room was very small, especially the bathroom. I was hitting my head against the edge of the sink everytime I used the toilet. The water temperature in the shower would not stay consistent. The bed was hard and uncomfortable and the bed pillow was uncomfortable as well.
Francine
Great location. Close by Sol Metro.
Easy check in. Welcoming staff.
Comfy bed. Quality bed linen and towels.
Coffee in room.
Having been in Madrid centre several times, I was surprised this level of Hostal only had shower gel in washroom… NO shampoo, No conditioner.
But overall, would certainly recommend this lodging .
Francine
Easy check in. Welcoming staff.
Comfy bed. Quality bed linen and towels.
Coffee in room.
Having been in Madrid centre several times, I was surprised this level of Hostal only had shower gel in washroom… NO shampoo, No conditioner.
But overall, would certainly recommend this lodging .
Francine
Porntip
Perfect place for first time visitor. Close to lots of attraction areas.
Dave
this is a low end hostel with a great location. it was very clean and it was a very good value we appreciate the coffee maker and refrigerator . the only negative was the bed was uncomfortable.
Glendaliz
Excelente, cerca de todo.
Luis
Great location.
jose
Outstanding service and personnel attention
Carmen
Property conditions, as in the room...tv remote had dead batteries, flooring edges were coming off, water control from shower as either super hot or cold no in between.
Maureen
Very close to restaurant and recreation places.
Maureen
Convenience location.
Priscilla
The property is in the city centre which makes it convenient for tourism plus there is many shops and restaurants nearby.
Tim
Clean and modern rooms in a great location.
We stayed in this hostel twice during our summer travel through Spain, once as we began our road trip and again at the end. The hostel has rooms in the building were check-in is done and in a building across the street. Both rooms were clean and in great shape. The person at the check-in desk was friendly and helpful. The location is great, right next to the plaza where the New Year Eve ball drop takes place and an entrance to the Metro is located. We will definitely try to book this hostel when we visit Madrid again.
Diego
Great location; central to everything. Friendly and helpful staff. Communication via WhatsApp was GREAT! Able to leave bags before checkin and after checkout which made it nice for arrival and departure. Madrid is so hot in the summer and their AC was a lifesaver! Great property, we'd stay there again and recommend.
Victor
Excellent location to walk around the Center of Madrid, too many places to eat, enterteainment and shop. The rooms and the price are very recommended for the tourists that don't want to waste their time in a hotel room and just need to recover after a productive day!
Jorja
staff were incredible, the room and facilities were also very clean and in amazing condition!
Maximiliano
super recommended !
Junya
The location is supper.
Angie
Excellent location and very seamless check-in and check-out. Highly recommend!
Maximiliano
super recommended !!
Ariel E.
Friendly staff, nice and clean rooms, extremely great location.
Jose
Location of property was incredible we did not need to get hop on hop off bus as most attractions were nearby we only took one bus to get to Santiago football stadium
Michael
Very centrally located. Caretaker Ramon was very friendly. Room was small but clean. Bathroom was newly remodeled. Being on a quiet back street, it did attract homeless people though we never felt unsafe. The room could have had a garbage can other than in the bathroom.
Gabriel
Great stay
Annabelle
We enjoyed our stay here. Our room is big enough for a family of 3. Staffs are nice and very helpful with our needs. We love the location as everything is just walking distance. Restaurants, shops and tourist spots are very close. Highly recommend this hotel.
Timothy
Hotel is very central - great location.
Alex Omar
Good
Meghan
Great. Clean, nice location, spacious. Working air conditioner. Would stay again. The shower was excellent.
Phillip
Central location.
Just a short city break, good location in centre.
gary
Excellent location in the center of Madrid.
Andres G
Good location.
Dina
Not the best area of Madrid but the building was safe. Only issue was there was someone pounding upstairs from us as if they were banging on a wall or door. Although there is a “fine”for excessive noise after 11 pm, the banging went on for over an hour. Room is basic. There was only a small window that looked into the interior of the building. I would stay here again if it was only 1 night.
Cinthia
Nice and comfortable
shuxia
very convenient for transport, shopping and city walk.
Rolando
Well located , close to restaurants and monuments, clean and friendly staff
Javier
Excellent location , near
John
The property was in a great location
Jiten
Perfect location but not quite perfect rooms
Hotel is at perfect location as everything (metro, restaurants, places to visit etc) is within 5-10 mins walk. Room is not super spacious but works I was hardly at hotel apart from shower n sleep.
Only thing I didn't quite like is quality of sleep as hotel is right in the center of touristy, there was lots of noise coming all through until early AM and room though claim to be sound-proof are really not.
Only thing I didn't quite like is quality of sleep as hotel is right in the center of touristy, there was lots of noise coming all through until early AM and room though claim to be sound-proof are really not.
Hicham
The best location you don’t need any transportation also good communication flowing up what time the arrival to make sure you won’t spent the night on the street 😃
Joan
Great stay in the heart of Sol. Everyone was nice. Walkable to all the restaurants, metro and shopping.
Elizabeth
It was a nice stay. It’s very convenient to Plaza Mayor and a metro station, as well as walkable to palace, park and many more sights. I did not expect high end by any means. It was fine. I thought I was supposed to have a street view, but I had two windows to interior areas. Ultimately that may have been better because of street noise. I would consider staying at this property again. They were also able to accommodate an additional day, which was helpful.
Sergio
This property is in a great location, right next to Puerta del Sol, very close to Plaza Mayor, and Mercado San Miguel, which makes it very convenient and walkable from many of Madrid Landmarks. Unfortunately the twin beds in my room were not comfortable, pillows very stiff, and two out of the three nights very loud from rooms next door/or above - party like, no music, but multiple people and loud voices, which made it inconvenient for a restful night with two children. (Ear plugs helped)
JAVIER
Best location ever! Super close to Sol, Plaza Mayor and Gran Via. What else can you ask for
Kirsty
Room was perfect for a solo stay, spacious and easily accessible to all the sights in Madrid. Plenty of shops and food places around and the area felt safe even at night. Staff were friendly and very accommodating, and cleanliness was great. Would stay here again.
Location & surroundings
Hostal Castilla Ii Puerta Del Sol
Calle Marques Viudo De Pontejos, 2, Madrid, Spain
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Hostal Castilla Ii Puerta Del Sol
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