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Amazinn Collection Plaza Mayor

Madrid · Spain

Calle De Atocha, 8View location

9.6/10Excellent1,007 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.6/109.6
Condition9.8/109.8
Amenities9.4/109.4
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Amazinn Collection Plaza Mayor

Prime City Centre Location: AmazINN Collection Madrid Plaza Mayor in Madrid offers a central setting with Plaza Mayor just a 3-minute walk away. The Royal Palace of Madrid lies 1. 2 km from the property, while Mercado San Miguel is a 5-minute stroll.

Comfortable Accommodations: The aparthotel features family rooms with air-conditioning, kitchenettes, and private bathrooms. Each unit includes a balcony with city views, a dining area, and a work desk. Free WiFi is available throughout the property.

Exceptional Facilities: Guests can enjoy a lounge, games room, and 24-hour front desk. Additional amenities include a tour desk, breakfast in the room with warm dishes, juice, and fruits, and full-day security.

Nearby Attractions: Explore the Thyssen-Bornemisza Museum, Puerta del Sol, and Gran Via within walking distance. Adolfo Suarez Madrid-Barajas Airport is 13 km away, and Santiago Bernabéu Stadium lies 7 km from the property.

Read more about this hotelShow less

Pestana Collection Plaza Mayor is centrally located in Madrid, a 1-minute walk from Plaza Mayor and 11 minutes by foot from Royal Palace of Madrid. This spa hotel is 1 mi (1.6 km) from Thyssen-Bornemisza National Museum and 1 mi (1.6 km) from Museo Nacional Centro de Arte Reina Sofía.

Make yourself at home in one of the 90 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: EUR 150 per stay
    • A damage deposit of EUR 150 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The seasonal pool will be open from April to September.
    • Pool access available from 11:00 AM to 7:00 PM.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children
    • Nearby parking fee: EUR 36 per day(525 ft away; open 24 hours)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    French

    Spanish

Nearby attractions

Plaza Mayor 0.1 km / 0.1 mi
Sobrino de Botin 0.2 km / 0.1 mi
San Miguel Market 0.3 km / 0.2 mi
Puerta del Sol 0.4 km / 0.2 mi
Preciados Street 0.4 km / 0.2 mi
El Oso y el Madrono 0.5 km / 0.3 mi
City Hall 0.5 km / 0.3 mi
Plaza de la Villa 0.5 km / 0.3 mi
Calle de Alcalá 0.5 km / 0.3 mi
Plaza de Santa Ana 0.6 km / 0.4 mi
Royal Theatre 0.6 km / 0.4 mi
Plaza de Oriente 0.6 km / 0.4 mi
Plaza de Callao 0.7 km / 0.4 mi
Plaza de Canalejas 0.7 km / 0.4 mi
Gran Via 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 93
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Airport
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 7 more facilities & services
  • Wi-fi
  • Lift access
  • Luggage room
  • Towels and bed linen
  • Identification card at arrival
  • Non-smoking establishment
  • Online check-in
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE GRANDDOUBLE • GRAND • 1 Bedroom • 23 m²DBL.GD
    DOUBLE GRANDPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Internet access
    • Kitchen utensils, plates & cups
    • Kitchen
    • Mini fridge
    Show all 15 amenities
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wi-fi
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Amazinn Collection Plaza Mayor

    DOUBLE GRAND

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Internet access
    • Kitchen utensils, plates & cups
    • Kitchen
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wi-fi
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 15 m²SGL.ST
    SINGLE STANDARDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Microwave
    • Mini fridge
    • Kitchen
    Show all 14 amenities
    • Kitchen utensils, plates & cups
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Amazinn Collection Plaza Mayor

    SINGLE STANDARD

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Microwave
    • Mini fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LOFTDOUBLE • LOFT • 1 Bedroom • 20 m²DBL.LO
    DOUBLE LOFTPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Toiletries
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    Show all 13 amenities
    • Mini fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Wi-fi
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Amazinn Collection Plaza Mayor

    DOUBLE LOFT

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LO

    Room amenities

    • Toiletries
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Mini fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Wi-fi
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 23 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Desk
    • Toiletries
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Microwave
    • Mini fridge
    • Kitchen
    Show all 14 amenities
    • Kitchen utensils, plates & cups
    • Internet access
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Amazinn Collection Plaza Mayor

    DOUBLE STANDARD

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Desk
    • Toiletries
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Microwave
    • Mini fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Internet access
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 4SUITE • CAPACITY 4 • 1 Bedroom • 43 m²SUI.C4
    SUITE CAPACITY 4Photo unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Internet access
    • Wi-fi
    • Toiletries
    • Desk
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Kitchen utensils, plates & cups
    Show all 15 amenities
    • Kitchen
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Terrace

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Amazinn Collection Plaza Mayor

    SUITE CAPACITY 4

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C4

    Room amenities

    • Internet access
    • Wi-fi
    • Toiletries
    • Desk
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Kitchen utensils, plates & cups
    • Kitchen
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Terrace

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE LOFTSINGLE • LOFT • 1 Bedroom • 20 m²SGL.LO
    SINGLE LOFTPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Internet access
    • Desk
    • Toiletries
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Mini fridge
    Show all 14 amenities
    • Kitchen utensils, plates & cups
    • Kitchenette
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Amazinn Collection Plaza Mayor

    SINGLE LOFT

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.LO

    Room amenities

    • Internet access
    • Desk
    • Toiletries
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Mini fridge
    • Kitchen utensils, plates & cups
    • Kitchenette
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 2 Bedrooms • 45 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom: 1
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Wi-fi
    • Toiletries
    • Desk
    Show all 14 amenities
    • Kitchen
    • Kitchen utensils, plates & cups
    • Internet access
    • TV
    • Hairdryer
    • Shower: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Amazinn Collection Plaza Mayor

    FAMILY ROOM STANDARD

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Bathroom: 1
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Wi-fi
    • Toiletries
    • Desk
    • Kitchen
    • Kitchen utensils, plates & cups
    • Internet access
    • TV
    • Hairdryer
    • Shower: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Amazinn Collection Plaza Mayor

9.6
Excellent
1,007 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.6 /10
Condition
9.8 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Marjorie
El hotel en excelente condición, mucho encanto español y muy bien ubicado en la plaza mayor de madrid. El cuarto muy limpio y todo de muy buena calidad. El desayuno supremo había de todo y para mí con temas de intolerancia al gluten y a la lactosa habían opciones. El staff maravilloso siempre, desde el personal que limpia las habitaciones, el personal que atiende en el desayuno, los de la recepción……..la verdad es que quedamos muy contentos con el hotel. La cama tiene un muy buen colchón, sin embargo, yo duermo regularmente en un colchón extremo suave así que para mi gusto el colchón era más ri me de lo que hubiera preferido. A mi esposo le encantó la cama. Las almohadas muy buenas y suaves. Recomendamos ampliamente este hotel a los viajeros. 🎊🎊🎊
Partner
10/10
Exceptional
13 Jul 2026
Nathan
Location was perfect. Hotel is very nice. We will be back on our next trip to Madrid.
Partner
10/10
Exceptional
11 Jul 2026
Bita
The room and bed was so comfortable and everything was new. The A/C was strong! The staff was amazing from beginning to end. The breakfast was fantastic. The highlight my massage with Mecela (the best massage) and the beautiful pool and sauna were also fabulous. The doors open to plaza mayor in one side and I only discovered that the day I was leaving;) the Conceirge was also fabulous!
Self
10/10
Exceptional
10 Jul 2026
Amanda
My two friends and I visited as the last stop on our trip and it was the perfect ending. We were immediately welcomed by the friendly staff who got us settled quickly. The hotel was very clean and situated in a central spot walkable to so many places. The pool was a great place to pass the siesta hours and the staff were wonderful about getting us get a difficult reservation booked for a last minute birthday celebration. This is definitely a return visit spot for me!
Friends_and_family Friends
10/10
Exceptional
08 Jul 2026
Vanessa
I’m definitely staying here again! Beautiful hotel with great amenities like an indoor and outdoor pool. Nice rooms with a balcony view of the square. Service was excellent. When I asked for something, they got it for me right away. Little things like free fruit, fruit water, and a library it says a lot.
Friends_and_family Family
10/10
Exceptional
01 Jul 2026
Raymond
The staff was very responsive and kind to a tourist with limited Spanish speaking ability. Everything was clean and the property, and the rooftop pool was a highlight. The location right on Plaza Mayor makes this the perfect destination spot for a first time tourist in Madrid. You are no more than a 15 minute walk to almost everything you want to see in Madrid.
Partner
6/10
Pleasant
30 Jun 2026
mohamed Adel
The breakfast buffet was ok. Croissants, pastries, small pieces of waffles seem to just be coming out of a freezer and warmed. Choice of fruits very limited.
Partner
10/10
Exceptional
27 Jun 2026
brook
Beautiful hotel. Excellent location. The rooms are spacious and comfortable. We walked to all of the major Madrid attractions with ease. The rooftop swimming pool is a very nice amenity for a summer visit. We used it to cool off in the afternoons after touring about during the very hot days. Strongly recommend.
Partner
6/10
Pleasant
21 Jun 2026
June
Nice entrance but small rooms. Rooms can be updated, shower needs a full deep cleaning, crack tiles fixed, carpet deep clean and some paint could help the room.
Family
6/10
Pleasant
21 Jun 2026
Thanh
The property was good. The location was central. But the plaza meant to be a nice attraction was messy.
Family
10/10
Exceptional
17 Jun 2026
Julie
Everything at this hotel was perfect from start to finish! Great location, staff, restaurant and amenities. The interior design is luxe and beautiful. Made for a great experience during our stay in Madrid!
Family
10/10
Exceptional
14 Jun 2026
Kurt
excellent location overlooking the big plaza
just a very convenient place to stay
Partner
10/10
Exceptional
10 Jun 2026
Oscar
Great Location, rh only thing that I need it that they did not have was an steamer or iron
Partner
10/10
Exceptional
07 Jun 2026
carlos g
Location location location.
Partner
10/10
Exceptional
07 Jun 2026
Caitlin
Super convenient location super close to everything!!! The restaurant at the hotel was great! Views of the plaza were amazing!! The underground pool was the highlight
Partner
10/10
Exceptional
04 Jun 2026
Madhavi
Perfect location and they made the start of our Spain trip memorable by helping us celebrate our occasion with cava and cake. The hotel is beautiful and well maintained.
Partner
10/10
Exceptional
04 Jun 2026
Kenalyn
The location and old bldg were amazing, as was the friendly and professional staff. Our room had a very comfortable bed and great shower but was alittle cramped. We had two large suitcases and only one fit on the bench, the other had to remain on the floor. We also needed a table, but were about to use the lounge area.
Partner
10/10
Exceptional
01 Jun 2026
Samar
Everything was great! 4 star!
Partner
10/10
Exceptional
01 Jun 2026
JULIA
Great hotel and perfect location. 💯
Friends
10/10
Exceptional
31 May 2026
Minh Dac
Well maintained hotel at a nice location.
Self
10/10
Exceptional
30 May 2026
Alexander
Perfect hotel for couples stay. Centric clean and hospitable. Access to all parts of the city. Food and service were excellent.
Partner
10/10
Exceptional
29 May 2026
karen
View of the square Mayor
Family
10/10
Exceptional
27 May 2026
Fred
Excellent hotel, great staff, beautiful rooms.
Family
10/10
Exceptional
27 May 2026
samira
Best location, very clean, helpful staff specially Jose who helped us to get e-bike , we had such a lovely experience in this hotel and Madrid , very central and all attractions are in walking distance. The only downside was not to have enough space around the swimming pool on the roof.
Friends_and_family Friends
10/10
Exceptional
26 May 2026
Qiaoyi
The view of Plaza Mayor is great. The direct access to the Plaza is wonderful. Once you enter the room, it is quiet and relaxing. Also, the location is super convenient. The staffs are super helpful and friendly. We enjoyed the stay a lot!
10/10
Exceptional
21 May 2026
Derek
Hotel was lovely and the staff were very helpful. We were woken on our first night by other guests talking loudly whilst loitering outside the lift near to our room. I provided this feedback in response to a hotel service questionnaire and they immediately contacted me to offer a different room. They moved our luggage for us whilst we were having dinner and provided some complimentary chocolates which were gratefully received.
Partner
10/10
Exceptional
19 May 2026
Mark
Loft room was excellent, with great view overlooking the Plaza Mayor
Friends_and_family Friends
10/10
Exceptional
12 May 2026
anna
Loved our luxurious room with balconys overlooking Plaza Mayor - incredibly well soundproofed and quietly effective aircon.
Lovely welcome from reception with cava on arrival! Very helpful staff.
Only slight disappointment was our meal at the outdoor terrace restaurant, unfriendly waitress and food served lukewarm, although quality produce.
Overall would recommend hotel and would love to stay in the same room again in beautiful Madrid.
Partner
10/10
Exceptional
12 May 2026
Christopher
Great hotel in a solid location. Breakfast was excellent, room was comfortable, a nice property to stay. I would recommend!
Partner
8/10
Excellent
10 May 2026
jorge
.
Partner
10/10
Exceptional
07 May 2026
vito
Suana an pool are very nice
10/10
Exceptional
07 May 2026
William
Concierge and staff are excellent. Helped with daily dinner reservations and transportation. You cannot find a better location directly on the Plaza Mayor. Rooms are whisper quiet. The perfect location for sightseeing. Restaurants etc. all within walking distance. Just stop looking and book this hotel. Get a room facing the plaza and higher floor. Guaranteed not disappoint. Enjoy!
Partner
10/10
Exceptional
04 May 2026
Jane
we loved our stylish room, on the top floor, cleverly laid out among the rafters. windows wide open, and able to step out onto the roof, we had a bird’s eyes’ view of plaza mayor. the staff were always cordial and the location for exploring madrid’s city center, perfection!
Partner
10/10
Exceptional
02 May 2026
Jason
Beautiful hotel with fantastic staff. Set by the plaza, this spot was ideal for exploring the city and phenomenal food. The hotel was stunning - all areas of the hotel really well looked after. We particular loved the outdoor covered courtyard area, with the weather at the time not ideal, this was a great outdoor-indoor space. Would book this hotel instantly on a journey back to Madrid.
Partner
10/10
Exceptional
01 May 2026
gunther
Todo bien solo el restaurante de la plaza mal servicio y pocas opciones
Partner
10/10
Exceptional
29 Apr 2026
STEVEN
Great staff. Very helpful, pleasant, and engaging. Conversant in spanish or english. Great location in central Madrid. We paid for the up charge to have a balcony room on Plaza Mayor-- great move and worth it!
Partner
10/10
Exceptional
28 Apr 2026
Rebecca
Beautiful hotel, in a central location that overlooks the plaza. The rooms were clean, beds were incredibly comfortable. The interiors are stunning, especially spa. I had a therapeutic massage that was easily one of the best massages i've ever had. Would definitely recommend and i'd be eager to visit again.
Self
10/10
Exceptional
26 Apr 2026
Janeth
Great stay overall. The hotel’s biggest highlight is its unbeatable location right in Plaza Mayor—very convenient and the area feels safe to walk around at any time.

The property is beautiful, well maintained, and has a great atmosphere. I stayed in a room with a view of the plaza, which was definitely worth it. There was a bit of noise in the morning during plaza cleaning, but otherwise the room was very quiet.

The bed was extremely comfortable, and the shower was excellent—both stood out in terms of quality and comfort.

The spa was a highlight of my stay. The staff are very well trained, and it was one of the most relaxing spa experiences I’ve had.

The only downside was the breakfast. It felt overpriced for what was offered—very basic, more like a simple continental breakfast, and lacking local Spanish options.

Overall, I would recommend this hotel. Great location, very comfortable, and a relaxing experience.
Friends
10/10
Exceptional
24 Apr 2026
Elizabeth
You can’t beat the rooms with a view to Plaza Mayor! The windows have amazing sound proof tech that keeps the room quiet. I wouldn’t stay anywhere else in Madrid.
Partner
10/10
Exceptional
10 Apr 2026
Steven
Beautiful hotel with excellent staff
6/10
Pleasant
10 Apr 2026
Gaetan
Yes
10/10
Exceptional
05 Apr 2026
Dolores
Excellent hotel!
Self
8/10
Excellent
31 Mar 2026
Victoria
1. The body lotion gave me a skin reaction.
2. I had 2 different bookings. On the first check in we weren’t told qe needed to check in again.
10/10
Exceptional
31 Mar 2026
Ingrid
The room was very clean and the hotel is very elegant and in a great dining location . Staff is very helpful. The water pressure is great and you can get nice hot showers in this hotel.
Partner
10/10
Exceptional
25 Mar 2026
Bill
Very convenient location. Used metro from airport and taxi on return. Both were very straightforward. Plaza Major is a delight, wonderful food market within a few minutes walk. Hotel staff were delightful and very helpful. Breakfast buffet was a joy too. I would be happy to recommend this hotel.
Family
10/10
Exceptional
21 Mar 2026
Suzanne
Staff were lovely and helpful. Underground pool is really cool
Friends_and_family Friends
10/10
Exceptional
15 Mar 2026
Tatyana
The staff was super friendly and ready to help. The spa was very tiny, but we used their steam room anyway and enjoyed it. The location is perfect. I'd say a little over priced.
10/10
Exceptional
12 Mar 2026
Daniel
Stunning hotel, and location is unreal!

Perfect base with great facilities and people also
Friends_and_family Friends
10/10
Exceptional
12 Mar 2026
Pieter
The check-in was excellent (our room was available when we arrived at 9am!), the room was very clean, a comfortable bed, well equipped, excellent housekeeping, great/helpful front desk staff and concierge service; perfect location, in all it could not havce been a better stay.
Friends_and_family Family
10/10
Exceptional
07 Mar 2026
Lisa
Excellent location! The staff was fantastic and so helpful!
Partner
10/10
Exceptional
24 Feb 2026
Manuel
Clean room, friendly staff, great location
Partner
10/10
Exceptional
13 Feb 2026
James
Amazing hotel. Staff could not have been better. Will absolutely stay here again. Thanks!
Leisure Family
10/10
Exceptional
12 Feb 2026
Jose C
Amazing hotel.
10/10
Exceptional
11 Feb 2026
Carlos
Excellent
10/10
Exceptional
11 Feb 2026
Scott
Everything, staff so lovely, helpful and welcoming. Very comfortable room, great beds and showers.
Would definitely recommend and stay again. Faultless
Leisure Partner
10/10
Exceptional
10 Feb 2026
Mary
Staff was outstanding! Great location and nice clean rooms
8/10
Excellent
10 Feb 2026
Pam
Staff friendly. Great location.
Leisure Partner
10/10
Exceptional
09 Feb 2026
alessandro
Very nice hotel with an excellent staff working there, the location is the best in the city too!
Leisure
10/10
Exceptional
06 Feb 2026
Natalja
Great location, very helpful staff, comfortable bed and relaxing experience.
Business Self
8/10
Excellent
05 Feb 2026
armand
The hotel is perfectly located with beautiful rooms and helpful staff. The only bad experience was the Spa, they employ untrained masseuse such as one named Camilla. Make sure to ask for their name and avoid her. The worst experience with no skill or understanding of her job.
Partner
8/10
Excellent
28 Jan 2026
Lane
Wonderful staff service, beautiful hotel in a unique historic location.
Business_and_leisure Partner
10/10
Exceptional
26 Jan 2026
ROXANNA B
Excellent
10/10
Exceptional
25 Jan 2026
Mary
Wonderful staff and beautiful rooms. I recommend a room overlooking the plaza.
Leisure Friends
10/10
Exceptional
22 Jan 2026
Lissett
The room was cleaned. I arrived at 7am, and check-in is at 3 pm. However, they gave me an available room to access immediately.
10/10
Exceptional
21 Jan 2026
Roberto
Great location, beautiful facilities and rooms. The check in staff needs to explain to guests that there is a discount voucher for the restaurant on check in. The bellman was amazing with a great smile and always willing to help.
Leisure Family
10/10
Exceptional
13 Jan 2026
Cherie Ann
Clean room, excellent staff, amenities and location are A+
Leisure Partner
10/10
Exceptional
26 Dec 2025
Steve
Amazing hotel. Staff is amazing. Breakfast is excellent. Rooms are great and you must try the pool - very unique experience. The location is perfect
10/10
Exceptional
19 Dec 2025
Edgar Alberto
Amazing staff, location and food
Leisure Self
10/10
Exceptional
17 Dec 2025
BRIAN
Amazing facility and staff! Beautiful spa, great location
Partner
10/10
Exceptional
17 Dec 2025
CHARLES
Probably the best 4 star hotel on Europe we've stayed at.
10/10
Exceptional
17 Dec 2025
Stephen
Staff very friendly and welcoming
10/10
Exceptional
17 Dec 2025
Benjamin
All was wonderful!
Leisure Family
10/10
Exceptional
16 Dec 2025
Brinley Paul
I was really disappointed about the lack of access to the terrace whilst I realize it talks about the pool, not being open during the winter there was no mention of the fact that there would be nice upstairs area.

In addition, cleaning and servicing of the room was a little chaotic and needs greater supervision
Leisure Partner
10/10
Exceptional
15 Dec 2025
aaron
Very helpful and friendly staff
Fantastic location
Partner
10/10
Exceptional
13 Dec 2025
Ashish
I stayed here for the NFL Madrid Game in November. The location was amazing. The hotel was distance to many must see Madrid attractions and nearby to several subway stations. I ate breakfast on several occasions and loved the great selection and taste of the food. The staff was extremely nice. The room was perfect for my needs as I was a solo traveler for this trip. I didn’t have enough time to use the spa…maybe next time.
Leisure Self
10/10
Exceptional
08 Dec 2025
Jeanette
Excellent location. Historic site.
Leisure Family
10/10
Exceptional
06 Dec 2025
Tricia Marie
The location. Staff was very nice. Only one part of the carpet in the room was moldy because it was right new to the bathroom, always getting wet.
10/10
Exceptional
05 Dec 2025
Juan
Staff is excellent
Leisure Family
10/10
Exceptional
04 Dec 2025
Yvonne
Beautiful hotel in perfect location right on Plaza Mayor. Staff were all exceptionally helpful! Breakfast and dining room all very nice! Heated pool and sauna in the basement
Leisure Partner
10/10
Exceptional
03 Dec 2025
Jesus Edmundo
Nice room. Great staff.
Leisure Partner
10/10
Exceptional
01 Dec 2025
Giovanna
Absolutely gorgeous hotel
Ideal location
Brilliant staff
Business Self
10/10
Exceptional
29 Nov 2025
Jannet
Amazing property in the center of all the action. 5 star hotel at a reasonable price. Must stay if visiting Spain.
Leisure Partner
10/10
Exceptional
26 Nov 2025
John
Great central location with clean room & attentive staff.
Partner
10/10
Exceptional
24 Nov 2025
Kenneth
The balcony view of Plaza Mayor was spectacular, and the staff was friendly, knowledgeable, and professional.
Partner
10/10
Exceptional
23 Nov 2025
david
Great hotel and location
10/10
Exceptional
21 Nov 2025
Edgar
Location
10/10
Exceptional
21 Nov 2025
Skyler
We loved everything about our experience here! The staff was awesome & stored our bags so we could explore before check-in, our room was ready a little earlier than anticipated so we got to get up quicker, our rooms view was amazing and the location is perfect! The bed and pillows were comfortable and the room layout was convenient and well thought out. When we requested anything additional, it for delivered quickly and with a smile. When we come back to Madrid in the future, we will 10000% be staying here again.
Partner
8/10
Excellent
11 Nov 2025
Irakli
Very good location. Easy access to everywhere
Leisure Family
10/10
Exceptional
01 Nov 2025
Felix
Beautiful property with rich history. Great location walking distance to most sightseeing. Best part of the property is to stay at the historic section which makes the experience legendary.
Leisure Partner
10/10
Exceptional
30 Oct 2025
John
Great rooms and lovely hotel and staff.
Leisure Partner
10/10
Exceptional
26 Oct 2025
chuck
Great location and the staff was very accomodating
Leisure Partner
10/10
Exceptional
24 Oct 2025
Barbara
Wow, this hotel is A+++! We loved everything about it. Our room was so cool, on the 4th floor overlooking the Plaza Mayor. The lighting throughout the hotel and in our room is awesome and romantic! The restaurant decor is fabulous and the staff were all top notch. We would have loved to use the beautiful spa but ran out of time.
I might return to Madrid just to stay here again!
Loved it so much. Thank you all!
Partner
8/10
Excellent
22 Oct 2025
Richard
Room was small but clean. Glad we were only there for one night
Leisure Partner
10/10
Exceptional
21 Oct 2025
Viktoriya
Absolutely fantastic stay. Team is very welcoming and accommodating.
Breakfast has good options for everyone, make to order service is quick.
Even though the location of the hotel is in the busy touristy area, inside the building is very peaceful and quiet.
Easy walk to all main attractions, restaurants, coffee shops and shopping.
Very safe.
Will recommend.
Leisure Self
10/10
Exceptional
20 Oct 2025
Felix
Amazing location and rooms with view to the Plaza Mayor. Staff is welcoming and helpful at all times. I will stay here every time I visit Madrid.
Leisure Partner
10/10
Exceptional
18 Oct 2025
Kirsten Ute
Best location to stay in Madrid. Super friendly staff, amazing breakfast buffet and lovely spa attendees. Everything was amazing. Would stay here again any time.
Friends
10/10
Exceptional
15 Oct 2025
Anthony
Beatiful hotel
Leisure Partner
10/10
Exceptional
15 Oct 2025
Lisa
Lovely hotel right on the Plaza Mayor and walkable to most major attractions as well loads of dining options. Really friendly staff made us feel very welcome with complimentary water and chocolate every day. A bonus having the spa to relax in after a day sightseeing.
Leisure Partner
10/10
Exceptional
08 Oct 2025
Mary
The hotel is beautiful, close to awesome dining and shopping, and the staff were all so helpful! The room was adorable, especially with the Juliet balcony. We would choose this hotel again, if and when we get to revisit Madrid from the states.
Leisure Partner
10/10
Exceptional
07 Oct 2025
Jihad
Beautiful hotel, centrally located. Wonderful staff.
Leisure Family

Location & surroundings

Amazinn Collection Plaza Mayor
Calle De Atocha, 8, Madrid, Spain

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Amazinn Collection Plaza Mayor

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