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Eurostars Plaza Mayor

Madrid · Spain

Doctor Cortezo, 10 TRASLADOSView location

8.8/10Excellent1,002 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.6/108.6
Condition8.6/108.6
Neighborhood8.8/108.8
Amenities8.4/108.4
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  • Business hotels
  • Hotels with charm
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Eurostars Plaza Mayor

This is a modern hotel at the very heart of Madrid, just a few meters away from the Puerta del Sol and within walking distance of the major attractions of the city: the Prado, the Reina Sofia museum, the Plaza Mayor, the Royal Palace, the Almudena cathedral, etc.

The hotel is located in the old Fronton of Madrid -the former handball court -, which still keeps its main facade. The building is divided into two blocks with 7 floors. This is a functional hotel with noble finishes made of stone, wood and glass mosaics.

There are a total of 92 elegant rooms, decorated in soft colors and wooden floors, with a pleasant contemporary decor and all the modern amenities of a 4-star hotel: flat screen TVs, air conditioning, soundproofing, hairdryer, international channels, etc. Two rooms are wheelchair accessible.

Read more about this hotelShow less

A stay at Eurostars Plaza Mayor places you in the heart of Madrid, within a 10-minute walk of Plaza Mayor and Puerta del Sol. This hotel is 0.5 mi (0.9 km) from Gran Via and 0.7 mi (1.2 km) from National Prado Museum.

Make yourself at home in one of the 92 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available Professional property host/manager Bioscore Sustainability Pets not allowed

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property uses some solar energy
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza de Santa Ana 0.3 km / 0.2 mi
Plaza Mayor 0.4 km / 0.3 mi
Puerta del Sol 0.5 km / 0.3 mi
Calle de Alcalá 0.5 km / 0.3 mi
Preciados Street 0.5 km / 0.3 mi
El Oso y el Madrono 0.5 km / 0.3 mi
Plaza de Canalejas 0.6 km / 0.4 mi
Sobrino de Botin 0.6 km / 0.4 mi
San Miguel Market 0.7 km / 0.4 mi
City Hall 0.8 km / 0.5 mi
El Rastro 0.8 km / 0.5 mi
Plaza de la Villa 0.8 km / 0.5 mi
Congress of Deputies 0.8 km / 0.5 mi
Plaza de Callao 0.8 km / 0.5 mi
Gran Via 0.9 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 92
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Show 18 more facilities & services
  • Car hire
  • Room serviceExtra charge
  • Laundry service
  • Hotel safeExtra charge
  • Lift access
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Business centre
  • Bioscore Sustainability Certification
  • Breakfast buffet
  • Non-smoking establishment
  • Online Check-out
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 Bedroom • 29 m²DBT.SU-1
    Double or Twin SUPERIORPhoto unavailable1 photo

    Eurostars Plaza Mayor

    Double or Twin SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-1

    Room amenities

    • Wake-up service
    • Toiletries
    • Desk
    • Safe
    • Minibar
    • Centrally regulated air conditioning
    • Hairdryer
    • Direct dial telephone
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-2

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE HONEYMOONSINGLE • HONEYMOONSGL.HM

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    SINGLE HONEYMOON

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    HONEYMOON

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.HM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 18 m²TWN.ST
    TWIN STANDARDPhoto unavailable2 photos

    Eurostars Plaza Mayor

    TWIN STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Centrally regulated air conditioning
    • Hairdryer
    • Minibar
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE HONEYMOONDOUBLE • HONEYMOONDBL.HM

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    DOUBLE HONEYMOON

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    HONEYMOON

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.HM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 19 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable3 photos

    Eurostars Plaza Mayor

    Double or Twin STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Centrally regulated air conditioning
    • Minibar
    • Direct dial telephone
    • Hairdryer
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    SINGLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN KING SIZE BEDTWIN • KING SIZE BEDTWN.KG

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    TWIN KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEWDouble or Twin • CITY VIEWDBT.CV

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    Double or Twin CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room HONEYMOONRoom • HONEYMOONROO.HM

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    Room HONEYMOON

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    HONEYMOON

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.HM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE CAPACITY 1DOUBLE SINGLE USE • CAPACITY 1DUS.C1

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    DOUBLE SINGLE USE CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIOR WITH DOUBLE BEDDOUBLE SINGLE USE • SUPERIOR WITH DOUBLE BEDDUS.DB-SU

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    DOUBLE SINGLE USE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin HONEYMOONDouble or Twin • HONEYMOONDBT.HM

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    Double or Twin HONEYMOON

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    HONEYMOON

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.HM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE TWO BEDSDOUBLE SINGLE USE • TWO BEDSDUS.2B

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    DOUBLE SINGLE USE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIOR • 1 Bedroom • 27 m²DUS.SU-1
    DOUBLE SINGLE USE SUPERIORPhoto unavailable2 photos

    Eurostars Plaza Mayor

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU-1

    Room amenities

    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Centrally regulated air conditioning
    • Minibar
    • Direct dial telephone
    • Hairdryer
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BEDDUS.DB

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    DOUBLE SINGLE USE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE KING SIZE BEDDOUBLE SINGLE USE • KING SIZE BEDDUS.KG

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    DOUBLE SINGLE USE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 27 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable2 photos

    Eurostars Plaza Mayor

    DOUBLE SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Centrally regulated air conditioning
    • Wake-up service
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST-1

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARD • 1 Bedroom • 18 m²DUS.ST
    DOUBLE SINGLE USE STANDARDPhoto unavailable2 photos

    Eurostars Plaza Mayor

    DOUBLE SINGLE USE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Room amenities

    • Desk
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Centrally regulated air conditioning
    • Minibar
    • Hairdryer
    • Direct dial telephone
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR CITY VIEWRoom • SUPERIOR CITY VIEWROO.CV-SU

    Photos are not available for this room type.

    Eurostars Plaza Mayor

    Room SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 18 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable5 photos

    Eurostars Plaza Mayor

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Centrally regulated air conditioning
    • Minibar
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Eurostars Plaza Mayor

8.8
Excellent
1,002 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.6 /10
Neighborhood
8.8 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
02 Jul 2026
Cesar
Location, staff and food was excelent!
10/10
Exceptional
25 Jun 2026
Carlos
Great location and a surprisingly quiet room for its busy surroundings.
Family_with_children
2/10
Poor
09 Jun 2026
Guillermo
The hotel is not located in the most desirable area. Just one block away, there were numerous dumpsters that created an unpleasant odor. In addition, the breakfast area was extremely dirty, including the floors, tables, and chairs. I would recommend spending a little more for a better hotel chain, even if it means staying 10 minutes farther away, as the overall experience would likely be much better.
Partner
6/10
Pleasant
07 Jun 2026
Steve
Quite expensive for what you get and further, for the price of the breakfast, the breakfast was disappointing.
10/10
Exceptional
05 Jun 2026
fabian
clean
10/10
Exceptional
25 May 2026
Maria
Súper céntrico y muy limpio
Partner
10/10
Exceptional
25 May 2026
Jaime
New rooms, good location near than plaza mayor and puerta del sol, the metro station 25 mts.
Friends_and_family Family
10/10
Exceptional
23 May 2026
Carl
Very well located hotel. Was super clean and comfortable. Good breakfast too.
Friends
10/10
Exceptional
20 May 2026
Ulrich
Excellent breakfast comfortable room shops nearby
Partner
8/10
Excellent
19 May 2026
Jessica
I had breakfast outside the hotel
Family
10/10
Exceptional
18 May 2026
Juan
Great
Business
10/10
Exceptional
13 May 2026
Francisco
Excellent location and the staff very nice
Family
6/10
Pleasant
04 May 2026
Barbara
Good hotel overall especially the staff but it was very noisy at night
Friends
6/10
Pleasant
04 May 2026
Mario
m
Partner
10/10
Exceptional
29 Apr 2026
Anibal
Good
10/10
Exceptional
28 Apr 2026
carlos
Euro estará marca imperdible
Partner
2/10
Poor
23 Apr 2026
Jennifer
It’s really a 0 star hotel, but unfortunately it’s not an option. We had a deeply disappointing experience with this hotel and feel others should be aware before booking.
My daughter and I reserved a stay in Madrid through Expedia well in advance. Before our travel date, my daughter was involved in an and severely injured her ankle, making travel medically impossible. This was an unexpected and fully documented medical emergency.
We immediately contacted Expedia, explained the situation, and provided official doctor’s letters confirming that my daughter could not travel. Expedia reached out to the hotel on our behalf to request accommodation.
To be clear, we did NOT ask for a refund. All we requested was a future credit or the ability to reschedule, similar to what the airline compassionately allowed under the circumstances.
Despite advance notice and clear medical documentation, the hotel refused to offer a refund, a future credit, or any form of flexibility. There was no empathy or understanding shown whatsoever, and we were left losing the full amount we paid.
This was not a cancellation of convenience — it was a legitimate medical emergency. The airline handled the situation with professionalism and compassion. Unfortunately, this hotel did not.
Travelers should be aware that if something unexpected happens, this hotel shows no flexibility or humanity, even when medical proof is provided.
Family
10/10
Exceptional
22 Apr 2026
Olga
Yes
Partner
10/10
Exceptional
18 Apr 2026
Dinu
Very comfortable hotel very close to city center. I will definitely come back :-)
Partner
8/10
Excellent
13 Apr 2026
Susan
The only problem we had with this hotel was the temperature was very warm and the AC was not yet turned on for the building, therefore we could not cool our room. The staff was helpful and provided a small fan, but it was quite uncomfortable.
Partner
10/10
Exceptional
11 Mar 2026
Maja
Everything was perfect
10/10
Exceptional
22 Feb 2026
Tim
Lovely person on reception to check us in and out..Lovina.
Perfect start.
Room very clean with Tea making facility as a bonus.

Partner
10/10
Exceptional
08 Feb 2026
Stephen
Large bed and clean bath equipment
Partner
10/10
Exceptional
27 Jan 2026
jose
The rooms were very good and comfortable.
The lobby needs heating, as it felt cold.
Excellent central location in Madrid, very close to Puerta del Sol.
Business
10/10
Exceptional
17 Jan 2026
Kerie
Clean rooms, nice linens, HUGE bed, good breakfast, central location, nice staff. Cool lounge music playing in the lobby. Ugly view from our bedroom window. Broken closet doors that wouldn’t stay open. Dark room.
Partner
10/10
Exceptional
10 Jan 2026
Stacey
Nice clean and quiet room. Excellent location.
Leisure Family
2/10
Poor
05 Jan 2026
Jennifer
ZERO Stars: A week before this trip, I needed unexpected, serious, emergency surgery. Hotels are about making people feel welcome, cared for, safe & comfortable, but this hotel (Eurostars) curtly dismissed my circumstances & refused a refund or credit. Expedia refused, too, even though proof was provided.

As for the Eurostars brand (Eurostars, Aurea, Dorma, Exe, Ikonik, Crisol, & Tandem) they don't deserve your business. They revert to protocol & \"policy\" as an excuse to keep significant amounts of money to provide NO services, & despite very critical circumstances. Even if you provide them with legitimate medical paperwork, they don't care- they just tell you it isn't their \"policy\". Apparently, they don't have to care about your health or happiness if they already have your money. That's all they care about- costs, not clients. Patronize another establishment that has a human response, not a business one.

Any travel reservations NOT made on Expedia were easy to refund or receive credit for, & many of them even overlooked their protocols given the serious & sad circumstances. The provider's prices were also just as inexpensive to book directly, & skip Expedia altogether. So, since Expedia wasn't less expensive, & made a refund impossible as a 3rd party, I've no reason to ever use Expedia again. I will just book with the providers directly. ONLY the arrangements I made using Expedia weren't refunded, so why use Expedia anymore.

Skip the middle man, & save in the end.
Leisure
10/10
Exceptional
21 Dec 2025
ricky
Great service
8/10
Excellent
18 Dec 2025
Hector
Great hospitality service confortable rooms
Leisure
10/10
Exceptional
18 Dec 2025
peter
Great location. Very nice buffet breakfast and comfy rooms.
Leisure Partner
8/10
Excellent
15 Dec 2025
chandrawattie
This hotel is walkable to shopping ,restaurants etc the staff is friendly and I am grateful that the allow me to check in early without any extra payment
10/10
Exceptional
14 Dec 2025
Tatia
Best location, clean rooms, no noise
Leisure Friends
10/10
Exceptional
13 Dec 2025
Fernand
El staff super amable y dispuesto a ayudar. La experiencia en el hotel fue muy agradable. El cuarto excelente, limpieza excelente, comida buffet balanceada.
Leisure Partner
2/10
Poor
06 Dec 2025
Katy
Extremely noisy with music playing outside the room until 2am. Lots of missing items from the room such as pillows and towels. Would not go
10/10
Exceptional
01 Dec 2025
Liz
Excellent hotel
Leisure Friends
10/10
Exceptional
30 Nov 2025
CARLOS F
Great location. Excellent breakfast. Good customer service at the front desk.
Leisure Partner
10/10
Exceptional
24 Nov 2025
Mirela
Clean room, courteous staff, good breakfast, great location.
Leisure Family
8/10
Excellent
14 Nov 2025
David
Todo ok
8/10
Excellent
13 Nov 2025
Dylan
Pleasant stay. Clean room, good size, and great location to the main plaza, palace, and restaurants.
Leisure Partner
8/10
Excellent
05 Nov 2025
Ralph
The room was clean, comfortable bed, very quiet internal room.
Friends_and_family Family
10/10
Exceptional
04 Nov 2025
Yasmary
Clean room, great staff, highly recommended.
Leisure Family
8/10
Excellent
31 Oct 2025
Ruth
Fine
8/10
Excellent
30 Oct 2025
teresa
Only spoke with front desk staff, they were all courteous.
Hotel is clean, typical building in the center of the city.
Leisure Partner
10/10
Exceptional
22 Oct 2025
vijay
In the center, close to all attractions. Staff was very helpful. There was a lot of street construction around but that's not under hotels control. It wasn't most anyway
Leisure Partner
6/10
Pleasant
22 Oct 2025
Wilfredo
Xxx
10/10
Exceptional
19 Oct 2025
Maria
Everything was so clean, staff was so friendly and able to orient helpful.
8/10
Excellent
17 Oct 2025
Guy

Great location!

Clean and convenient hotel. Hotel located fight in old town where all the action is especially for a tourist.
Partner
10/10
Exceptional
12 Oct 2025
Yadrana
Very nice staff. The property is clean and well located but, there is a lot of construction around which is not the hotel’s fault.
Leisure Friends
8/10
Excellent
09 Oct 2025
Ivan
I want to say that all of the staff were friendly and helpful, especially Lorena, Maria, Adrea, Mguel, and Leonor. Good job... Thanks
Business_and_leisure Partner
10/10
Exceptional
06 Oct 2025
PHILBERT
I was a great place that was close to everything and the people were very nice and friendly. I would recommend it to everyone who is looking for a great hotel to stay in Madrid.
Leisure Partner
6/10
Pleasant
03 Oct 2025
Joel
Not aware that street where property is located is under construction, otherwise I wouldn’t book it.
Partner
10/10
Exceptional
02 Oct 2025
Raul
I rent at luz Madrid den I left den I rent at Eurostars it was gorgeous better then luz Madrid very nice staff and service thank I give them a 5 star
Leisure Partner
10/10
Exceptional
28 Sep 2025
Anothai
Now Infront of the hotel is road working ,after it finished its should be nice area. Our room was nice but a bit dark, prefer lighter room, with two bed because I travel with friends.

The virgin air is nightmare.
Leisure Friends
10/10
Exceptional
27 Sep 2025
Katie
Lovely little hotel in an extremely convenient location. It’s bustling only a short distance away, but peaceful inside the hotel. Walking distance from all the key sites. Rooms are a really good size and bathrooms are surprisingly large. Staff are really friendly and helpful.
Leisure Self
8/10
Excellent
24 Sep 2025
Maria Isabel
Everything was OK. Everytime I book a hotel with Expedia I get the worse and no-view room in the hotel.
8/10
Excellent
23 Sep 2025
arnulfo
Martin at reception was very professional and helpful.
Partner
4/10
Poor
22 Sep 2025
Andrew
Block B you get to see Block A air conditioners. Not one other thing. Awful value for money - those rooms should be MUCH cheaper.
Leisure Family
2/10
Poor
20 Sep 2025
Cyril
Very disappointing. Lost money bc we cut our stay short by 2 days as the room was dilapidated. Nothing like the online pics. Baseboards falling off. Exposed nails. Light flickering all day. Wifi sporadic. AC barely worked. Hall carpet smelled. Ongoing construction in front so no car access. Had to wheel our luggage half a block to get a taxi. On the flip side, the front desk staff were very pleasant, understanding, and helpful. They get 5 stars. The property? Barely one star.
10/10
Exceptional
18 Sep 2025
Sandra
Good
Leisure Friends
10/10
Exceptional
11 Aug 2025
Samantha
The hotel was perfect just the road construction from the city out front made it difficult for taxis to get you to the front of the hotel.
Leisure Partner
10/10
Exceptional
10 Aug 2025
Daniela
Excellent place
Leisure Partner
10/10
Exceptional
09 Aug 2025
ALICIA
Todo estuvo muy bien
Leisure Self
10/10
Exceptional
08 Aug 2025
Anne
Great value and Madrid was a fabulous city to visit

Hotel centrally located
Leisure
8/10
Excellent
06 Aug 2025
alejo
The hotel is fine but the street was like a warzone, dust everywhere, strange people around, etc. The neighbourhood was better years before
Business_and_leisure Self
10/10
Exceptional
04 Aug 2025
Stacie

Location and comfort

The location was excellent, and my arrival and departure were seamless. The room was comfortable and quiet. I would stay here again when visiting Madrid.
Friends_and_family Family
10/10
Exceptional
03 Aug 2025
Verified traveler
Excellent customer service
Partner
10/10
Exceptional
02 Aug 2025
Eduardo
Muy buen hotel. Excelente ubicación donde puedes llegar caminando a los lugares más icónicos de Madrid. Recomendado!
Leisure Partner
10/10
Exceptional
25 Jul 2025
Maria
Super centrally located, friendlly staff, good size tooms.
10/10
Exceptional
22 Jul 2025
Verified traveler
Customer service excellent
Partner
8/10
Excellent
21 Jul 2025
anita
Overall Nice hotel. During our stay there was construction on the road in front of the hotel. Nearby was a welfare office so had to walk around them. I did not feel comfortable.
Leisure Friends
10/10
Exceptional
07 Jul 2025
Annalisa
Great location, easy access to Calle Baja and Plaza del Sol. Smaller, no real frills hotel, but since we weren’t spending much time it suited our needs perfectly. Clean, quiet, noon check out was appreciated after late nights out in Madrid.
Leisure Friends
8/10
Excellent
07 Jul 2025
Irene
The hotel is very good but the street is ugly and dirty. The entrance is unpromising but the interior is very comfortable and clean.
10/10
Exceptional
05 Jul 2025
franklin
Great
10/10
Exceptional
04 Jul 2025
Jose
Buena ubicación
Leisure Family
8/10
Excellent
03 Jul 2025
Irlanda
Walkable to many sites I wanted to see such as Plaza Mayor, Prado Museum, Puerta de Alcalá, Puerta del Sol, Royal Palace, Parque del Retiro, other museums, food, and plenty shopping.
I would recumbent to go here during winter months. It was hot and humid.
Leisure Self
10/10
Exceptional
01 Jul 2025
Omar
.
8/10
Excellent
26 Jun 2025
FRANCIS
We liked our stay in this hotel. All good, nothing to complain. Thank you
Leisure Partner
10/10
Exceptional
24 Jun 2025
LeAnne
All of the staff was great, patiently answering questions for us inexperienced American travelers. The room was nice. There is plenty of food nearby...as in right across the street or around the corner, so don't feel as if you need to pay for the breakfast buffet. The metro subway station is pretty close if you are confident enough to navigate something like that in a foreign country. The ONLY bad thing about this hotel was that there seemed to be a bottleneck getting out of the neighborhood in the taxi every time except early morning or late evening. That is not the hotel's fault. It just means the taxi fare is higher due to time spent sitting in traffic. Possibly that happens anywhere near Plaza Mayor.
Leisure Friends
10/10
Exceptional
14 Jun 2025
Karina
The front desk 24/7 customer service
Leisure Partner
10/10
Exceptional
09 Jun 2025
Julian
Lovely peaceful stay in the centre of the city
8/10
Excellent
09 Jun 2025
Andrew
Great location, well priced and comfy room. Staff particularly welcoming. Outside was unfortunately a bit of a building site - but this will presumably be temporary.
Business_and_leisure Partner
8/10
Excellent
01 Jun 2025
Susana
Great
10/10
Exceptional
12 May 2025
Kathy
Very nice hotel. Clean, comfortable, safe, good dining close.
Leisure Family
10/10
Exceptional
11 May 2025
Sonia
Place is located close to a lot of Madrid attractions. Walking distance
Leisure Family
10/10
Exceptional
06 May 2025
Sharon
We liked easy access to dining and shopping. Everything was within walking distance.
Leisure Family
10/10
Exceptional
06 May 2025
Suzanne
This place is a fabulous option for staying in Madrid. It is new, very nice, great breakfast and a nice reception desk with helpful personnel. We’ll be back!
Leisure Partner
8/10
Excellent
02 May 2025
Edward
Locations great, room is a little small
Leisure Friends
8/10
Excellent
02 May 2025
Driss
Staff at front desk very pleasant, helpfu and professional. Had room on 3 rd flr. Quiet and very clean. Hotel in most convenient area. Very walkable. Enjoyed.
Leisure Self
10/10
Exceptional
30 Apr 2025
Farah
Nice modern hotel.
Great breakfast.
Leisure
4/10
Poor
30 Apr 2025
philip
Terrible beds!! Overrated!! Who give it 4 stars? I think it’s not even 3!! Front desk not nice, breakfast ok
10/10
Exceptional
29 Apr 2025
Antonio
Best of all! Location!
10/10
Exceptional
22 Apr 2025
Heena
Great hotel, the location is perfect for walking to the beautiful sights of Madrid.
The staff were lovely and they were able to let us check in early.
The room was well equipped with a lively big bed. The only downside was thw pillows weren't so comfortable, but the bed otself was great.
The bathroom was a very good size with all the required amenities.
I would definitely recommend this hotel to anyone travelling to Madrid.
Leisure Partner
10/10
Exceptional
19 Apr 2025
Michael Joseph
Nice hotel, great location. Would stay here again. Thank you.
Leisure Self
10/10
Exceptional
17 Apr 2025
Karla
Good
Leisure
8/10
Excellent
15 Apr 2025
Manuel
The location was great. Had to open the window to cool off the room. Then it became noisy at night.
8/10
Excellent
12 Apr 2025
Luis
Didn’t have accommodation for more than 2 people in the same room.
Leisure Family
6/10
Pleasant
09 Apr 2025
Andres
We think this hotel is overrated with a 4 stars, should be maximum 3 stars.
Leisure Family
10/10
Exceptional
31 Mar 2025
Alexander
Clean, comfortable hotel with polite and professional staff
Leisure Self
8/10
Excellent
24 Mar 2025
RODNEY

Getting to know Madrid.

I was in tower B which was not over the street so was quiet. Excellent location to sights and metro. Good breakfast options.
Self
8/10
Excellent
23 Mar 2025
Konstantinos
.
Leisure Family

Location & surroundings

Eurostars Plaza Mayor
Doctor Cortezo, 10 TRASLADOS, Madrid, Spain

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Eurostars Plaza Mayor

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