Name: Veracruz -Puerta del Sol-
Address: Calle De La Victoria, 1, Madrid, 28012, ES

4/10

Poor

13 Jul 2026

Pedro Miguel

Ubicación perfecta 5 estrellas . Por lo demás mucho que mejorar , el edificio en malas condiciones , elevador viejo con problemas , escaleras en mal estado , cuartos muy poco acomodados .

Partner

4/10

Poor

12 Jul 2026

Emma

Hostal Veracruz pictures a beautiful bedroom with a beautiful view , it’s not true . The room is very small . There are no special amenities . No refrigerator, ironing board or iron in the room . There is no WiFi to watch a new movie , no water , you have to go to a tiny office to buy water from a machine for two dollars . No laundry service either . I would not recommend this place for the amount of money they charge . You get a view to the an alley with bars , that’s the view you get not what they advertise.

Friends

10/10

Exceptional

05 Jul 2026

Luis

Excelente zona muy bien ubicado

Partner

10/10

Exceptional

24 Jun 2026

Luvperit

The location was phenomenal. Close to lots of tourist attractions and food spots. The room was clean and we felt safe. The only down side was the room was a bit tiny for 2 people but worth it due to the location and there was an elevator.

Friends

6/10

Pleasant

21 Jun 2026

Gal

Really amazing location, but be prepared for noise outside until pretty late!

Self

10/10

Exceptional

03 Jun 2026

RAFAEL

Excelente localizacion y muy amable el staff.

Self

10/10

Exceptional

31 May 2026

Daniel

Excellent location very good

Partner

10/10

Exceptional

28 May 2026

Mack Taylor

Changed my sheets and towels every day first experience in a hostel room was satisfactory although I could’ve used a small refrigerator really the only problem was that my room was above a bar and it was noisy until about 3 o’clock in the morning

Self

10/10

Exceptional

26 May 2026

Kathryn

I enjoyed a lovely private room in this hostel with a floor to ceiling window / small balcony overlooking the street and stylish decor. The shower was also nice and the bed was very comfortable. The front desk staff weren't the friendliest but were helpful when I needed to put food in the fridge, microwave something or store my suitcase, and one of them found me an adapter for my phone charger as well. The location is excellent, just one block from Sol and the Metro station there and walkable to some of the landmarks in Madrid. I definitely recommend this hostel as a reasonably priced place to stay in the center of it all!

Self

10/10

Exceptional

17 May 2026

Ludmyla

Nice room, clean, and in the center of everything. Many options close by to eat and activities to go to.

Self

10/10

Exceptional

13 May 2026

Idalina

Un poco pequeño el cuarto y mucho ruido por el area donde esta ubicado, pero el servicio y limpieza super excelente.

Partner

10/10

Exceptional

12 May 2026

Vimael

The hotel has an excellent location, as you can walk to all the main points of interest in central Madrid. The rooms are very clean and the beds are very comfortable.

Family

6/10

Pleasant

03 May 2026

Kenez

Positive:
- great location
- helpful staff
- room cleaned every day

Negative:
- small room (even for one person)
- very basic bathroom
- the place is a bit dated
- no guest policy (it's in the small print of the booking)

Verdict: The hotel staff is polite and helpful, but all-in-all, this place is not good value for money IMO. I paid over £700 for 6 nights and it's a very basic hostel. The lack of amenities and the no guest policy is annoying and just makes the whole experience overpriced.
Would not stay here again.

Self

8/10

Excellent

15 Apr 2026

ricardo

Staff was very friendly and helpful. The room was clean and overall great.

However, please beware that there is a bar close by and the windows are VERY thin. You can literally hear everything. People were out drunk and partying until 6am. No one in my family could sleep through it. Such a bad experience but not the hotels fault

Family

2/10

Poor

26 Mar 2026

patricia

Horrible
No space in the rooms
Bad customer service

4/10

Poor

23 Mar 2026

Juan

The only thing this place has going for it is the location. For what I paid, I would’ve been much better off literally anywhere else. We thought we were booking a hotel, but clearly that was a huge mistake this place is a complete dump. From the start, there’s zero communication no clear instructions, not even something as basic as telling you what floor you’re on. It’s disorganized and frustrating. And the noise? Unreal. The street noise is nonstop, making it almost impossible to get any sleep. If you’re expecting rest or comfort, forget it. This place is a mess from beginning to end.

Family_with_children

10/10

Exceptional

15 Mar 2026

Virginia

Amazing location, right next to Sol metro station/Plaza del Sol. Can be noisy in the morning (shops opening/setting up) and at night (hum from hundreds of conversations and sometimes loud drunks passing through) but that's the trade off of staying in an area like that and I still slept well. The room was cute, clean, and the whole hostal appeared to have been recently redone in the last few years, albeit on a budget. I stayed 4 nights in a double room with 1 bed by myself and it was perfect. Would be cramped for 2 people I think, there isn't much floor space. Building was secure and there was almost always someone at the front desk. I needed random things like a cork screw and scissors, both of which they had which was practical. I'd recommend it for a shorter trip where you don't want to waste time getting to places and don't need a lot of space. I took a bus from the airport to Cibeles then the metro to Sol and it was very easy to navigate and find. I stayed in March and it wasn't cold in the room and the heater did kick on at night. There was an air conditioner for those staying in the summer. There is scaffolding all around the building so I wasn't really able to use the balcony but again since it was March I had the doors closed anyway.

Self

8/10

Excellent

14 Mar 2026

Mirtha

Posee excelente ubicacion para visitar tiendas y centros comerciales e historicos.En el momento d la visita estaban reparando fachada.Lo recomiendo 💯

Friends

10/10

Exceptional

16 Feb 2026

Andrew

Excellent location, right in the centre. Nice Clean room. Not the biggest but we were always out so didn’t Matter

Friends_and_family Family

8/10

Excellent

28 Nov 2025

ana

Todo muy bien a excepción de la Sta Macarena turno noche muy ruda

Friends_and_family Friends

10/10

Exceptional

29 Oct 2025

Carol

Yes great location

8/10

Excellent

03 Oct 2025

Enrique

Good

Leisure Family

8/10

Excellent

03 Oct 2025

Enrique

Good

10/10

Exceptional

28 Sep 2025

Niris

Hostal Veracruz is clean and safe. Single rooms are small, cozy and functional, with private bathrooms and air conditioner. The rooms combine modern furnishings and fixtures with the traditional architecture of the building. The hostal is centrally located in the Puerta del Sol area; a great location, especially for solo travelers, with countless restaurants, bars and cafes and shops nearby, and within walking distance from major attractions such as the Prado Museum, El Retiro park, and the Royal Palace.

Leisure Self

8/10

Excellent

18 Sep 2025

Dominic

Excellent location, friendly check-in, clean room, no issues or concerns, lots of restaurants nearby, right in the centre of Madrid walkable to the palace.

Leisure Family

10/10

Exceptional

10 Sep 2025

Kevin

Friendly staff, clean and cozy rooms. Perfect location to walk anywhere; only time we had to take a bus was to go to the Santiago Bernabéu stadium.

Leisure Partner

10/10

Exceptional

30 Aug 2025

Henry

Right at the city center. Great location. Friendly staff. We enjoyed our stay here. Very good.

Leisure Partner

10/10

Exceptional

22 Aug 2025

Ramiro

City center

8/10

Excellent

17 Jul 2025

james

We stayed there twice in two weeks. Overall was a good stay. The second stay, our room was out of WIFI service. Needed to work and was unable to work because wifi was out of range. Depending what side of the Hostal you stay on, the street noise can go into 330am. Good staff and great area.

Leisure

10/10

Exceptional

17 Jul 2025

marlene

Este hostal se Los recomiendo muy bueno
El personal de la reception Lainy y Alex son muy Buenos, amables, educados
La limpieza muy buena te Cambrian las toallas mucha higher
Yo volveria a hospedarme ahi
Y muy centrico
100% recomendado
👍

Leisure Family

10/10

Exceptional

07 Jul 2025

Maribel

Excellent area and very clean
Thank you

Leisure Self

10/10

Exceptional

21 Jun 2025

Iliana

comfortable

10/10

Exceptional

17 Jun 2025

Melanie

This place was in the perfect location ! A little loud at night but by then i was so tired it didn’t matter. The room was TINY but served its purpose.

Friends_and_family Family

10/10

Exceptional

15 May 2025

HECTOR

The personal especially Ruben

Leisure

6/10

Pleasant

08 May 2025

Arnolda

The property was in the best location possible for a first time visitor to Madrid. It was clean but very small- not sure how they managed to make the photos look so roomy.
The check in was easy and everythong you want to experience and see is nearby.

Leisure Partner

10/10

Exceptional

17 Apr 2025

Marc

An affordable little gem in the city

Lovely little boutique hotel, great value, amazing location and very helpful staff.

10/10

Exceptional

12 Apr 2025

Michelle

Muy limpio, bien ubicado, habitaciones remodeladas/ recicladas a pesar de ser un edifico viejo.

Staff muy amable.

En el baño no hay secador pero te lo prestan, cambio de toallas cuando lo solicitas y limpieza diaria

Un poco ruidoso ya que abajo hay mucho movimiento.

Sin duda muy opción para una corta estadía en Madrid!

8/10

Excellent

10 Apr 2025

Jennifer

Great location, but bare bones

The hotel was easy to find and I’m glad there was an elevator, but our room was on the fourth floor so we did have to walk up around twenty steps. The room was small but enough room to lay out our suitcases which was nice. I wish there was a few more hooks in the washroom or in the room in general to hang more items. I didn’t like having to go ask the reception to use the hairdryer every time but I am glad they provided one. They even helped us to boil water so I would say the counter staff was very nice and pleasant. Their doorbell is very annoying and rings at all hours of the day when new people check in or when patrons forget their keys maybe. I would prefer if the doorbell wasn’t so loud to wake me up! The street noise is very very loud since they are below a bar that has live musicians all night but when you close all the shutters including the wooden shutters it is less noisy, but you will get no natural light this way. However I think with the location this is unavoided. People often forget to close the lobby door behind them but I think it’s crucial for safety to close this! Maybe the signage on the ground floor could be more obvious.

Partner

10/10

Exceptional

09 Apr 2025

Hosni

Todo muy bonito y el personal muy amable

Leisure Friends

8/10

Excellent

20 Feb 2025

Johanne

Un 2 étoiles sans plus

Hôtel bien situé, chambre petite mais lit confortable et grande douche. Malheureusement mal insonorisé. Notre chambre donnait sur la rue, beaucoup de bruit jusqu’aux petites heures du matin. Et la famille voisine de notre chambre était aussi très bruyante (cris et pleurs).

Partner

8/10

Excellent

06 Dec 2024

Verified traveler

Small rooms with a lot of value

Great location! Right off Sol Plaza, so I could see the Christmas tree going up from the balcony. The room was small, but clean and was bright. Bathroom sink was tiny and hard to use. Toilet was fine for me, but I could see someone else bigger having issues. Shower was good. At night you can hear partiers until 5am, which is probably true for anywhere with bars nearby, but it's not too loud. I wore ear plugs to drown out any remaining noise with the windows shut. Overall, great value for the price and views.

Friends_and_family Friends

8/10

Excellent

03 Nov 2024

Scott

Pretty much what I expected for a 2 star hotel. A bed, a bath and a place to store my stuff. It was very clean, the staff were friendly and it was secure. Good place for the price.

Leisure Self

4/10

Poor

25 Oct 2024

Aaron

The room was extremely small, did not look like the pictures shown. The parking the hotel had a deal with was closed, and there was no help with a partial reimbursement. Our air conditioner was linking on our bed, they did fix this. The staff were nice, but the room was horrible. It was close to everything, but it was so loud at night we couldn’t sleep.

Leisure Partner

4/10

Poor

10 Oct 2024

William

This is clearly a two-star \"hostal,\" so understand what you are getting before staying there. It is one floor of rental rooms (3rd floor) in a very old building with two other different hostals on the 2nd and 4th floors and a common first floor entrance to all three. The room was very small and very low-end, the paint on the window frames was peeling, and the white towels were old and rough and brownish as if washed in rusty water with stains. We found no remote for either the TV or the AC, and the person at the desk left immediately after our late check in. There is no resemblance between what we got and the pictures of rooms on the actual Hostal Veracruz website.

Having said that, the room and its relatively newish bathroom were clean, and I believe the room was safe. The location in Madrid Centro next to Puerta del Sol is excellent though somewhat noisy. Taxis cannot access the hostal directly so you have to walk a block with your luggage, which surprised us but is no big deal.

We were charged almost $250 dollars for our one night, which is absurdly overpriced. For people on a budget willing to pay no more than maybe $125 and not looking for something remotely 4 or even 3 star it works, and again the location is excellent. There are probably other hostals in the neighborhood which are actually \"nice.\" But it was not what we expected or led to believe based on the Veracruz website and we would never pay that price for a place like that and would not choose it again.

10/10

Exceptional

08 Oct 2024

Eduardo

Great place with great location, very nice view from the balcony. We had a great experience staying here.

Leisure Partner

6/10

Pleasant

06 Oct 2024

Dina

Negative impact and reality shock

The hostal is overrated and overpriced. The room was so old with below average condition, however my booking was for a superb double room. To pay such an amount of 137 USD for one single night I think I should be accommodated in a hotel not a hostal. Hotel.com should provide and investigate more accurate information about the properties announced as the photo and the review refelect completely different image

Self

10/10

Exceptional

20 Sep 2024

Lissette

I love this location, everything was clean and the receptionists were friendly!!

Leisure Partner

8/10

Excellent

27 Aug 2024

Leonie

Well located

Very friendly and helpful staff

Self

8/10

Excellent

19 Aug 2024

Brooke

This hostel had a great location, close to major sites. Restaurants around every corner, close to supermarkets and no more than a 20 minute walk to El Retiro park, great statues and place to relax and row a boat!
Staff was pleasant, and despite being in a fairly busy area, noise was minimal, beds were comfy and the hostel was clean.

Leisure Friends

10/10

Exceptional

10 Aug 2024

Ian

Decent Hotel in a great area of Madrid

Great location right in the Sol area. Room was only small but was big enough for the 2 of us and was more of a base than somewhere i was going to spend a lot of time in.

Reception staff were all great, very friendly and room was cleaned in the daytime when we were out.

Partner

6/10

Pleasant

11 Jul 2024

Maria

The location was good.

Leisure Self

10/10

Exceptional

09 Jul 2024

Oralia

Muy buena ubicación, muy buena comunicación, trato amable

Leisure Family

8/10

Excellent

07 Jul 2024

Alice

Nice small hostel with 2 min walk to Puerta del Sol. Rooms a bit small but a good value for money!

Leisure Family

8/10

Excellent

25 Jun 2024

Verified traveler

Good location

Location is good, 3 minutes walk to subway. No safe box is provided. We stayed there for 3 days. Towels were not changed. No handheld shower head is provided, only with rain shower head.

Friends_and_family Family

10/10

Exceptional

24 Jun 2024

Akmaral

Близко к центру, к Пуэрта дел Sol, чисто, есть хороший душ и кондиционер

10/10

Exceptional

22 Jun 2024

Kelvin

This was a perfect place for my long weekend in Madrid. Staff were friendly and helpful and the room was simply furnished, but practical and well equipped.

Business Self

8/10

Excellent

21 Jun 2024

Verified traveler

It was a great location but an extremely small room. It had balconies but one was not allowed to smoke there.

Business

6/10

Pleasant

07 Jun 2024

Mariana

It was okay

The room was okay, very small but understandable European size but the pillows had stains and the towels were a bit dirty. Our room faced the street and the room was above a bar so we barely slept during our 2 night sleep. If you are coming for enjoying and need sleep this may not be the place.

Partner

8/10

Excellent

11 May 2024

Maria de los Angeles

The only complaint is the my need new towels, they were clean but looked dirty, guess because they are old and over used

Leisure

10/10

Exceptional

25 Apr 2024

Fernando

Great location and multiple dining options.

Business_and_leisure

10/10

Exceptional

15 Apr 2024

Maribel

Thank you muchas gracias

Leisure Family

4/10

Poor

14 Apr 2024

Anna

Room was very clean and functional. Staff were super lovely and helpful. Allowed baggage to be left as well the next day. However, room is sooooo loud, there was a party until 5am and there is no sound proofing. Can also hear all the other guests in the hallway. Would not recommend if you are a light sleeper!

Leisure Self

10/10

Exceptional

05 Apr 2024

Aarika

I loved how cute this place was! Clean and the service was lovely. Also a great location just a few minutes walk from Sol Metro. The only negative was how hard it was to find the property, I walked past the front door several times looking for it.

Leisure Self

10/10

Exceptional

12 Mar 2024

Duncan

Great stay, great room and lovely hosts!

Friends_and_family Friends

10/10

Exceptional

28 Feb 2024

Emilee

The staff was so helpful and stored my luggage for me while also letting me check in early. The rooms were clean and the location was ideal!

Leisure Self

10/10

Exceptional

29 Dec 2023

Aiym

The hotel was great!

Leisure Self

10/10

Exceptional

16 Dec 2023

Manuel

Excellent location! Lots of restaurants near. Next to the shopping mall and puerta de sol.
Room was excellent, a bit small but otherwise great. Highly recommend

Friends_and_family Family

6/10

Pleasant

15 Nov 2023

GERARD

wifi was not useable - continual and prolonged drop outs.
The property was clean and comfortable but had a \"no visitors in room policy\" - come on guys this is 2023 and we are adults!
I had never heard of or stayed in a Hostal before next time i will book a Hotel!

Leisure Self

8/10

Excellent

06 Nov 2023

Kelsey

Clean place to stay & safe. Small room so if you have a big luggage it’s hard to get around the room but otherwise was great.

Leisure Partner

10/10

Exceptional

04 Oct 2023

Dror

Great location next to SOL station.

Leisure Partner

8/10

Excellent

02 Oct 2023

LIZBET

servicio,limpieza son buenos. unica recomendación si eres plus size elige una habitación con doble cama individual.

Leisure Partner

10/10

Exceptional

08 Sep 2023

Chris

Superb Location, lovely hotel!

Amazing location! Clean, modern hotel! Lovely air-con, nice and friendly staff. I loved my stay there! Will come again. Thank you.

10/10

Exceptional

05 Jul 2023

shari

Small but nicely decorated room, 5 star in cleanliness, super friendly staff. Very convenient area, Sol metro station less than 1 min walk.

4/10

Poor

14 Jun 2023

Harvinder

Do your self favour and stay else where.

Horrible experience. The staf feel that they do not care about the guest. Only cleaners where friendly. The room was small but we did not expect large space as it's a hostel. Straight away at the entrance you are getting hit by the smell of horrible etheric oils that you use in saunas & damp. At the beginning we thought that they running sauna on a side as well as a separate business. Later we discovered that they used this to cover the smell of damp as they are drying all bedding and towels in a small room that was next to our room. Suprise they do not use dryer. Also the towels was super stinky and dirty that we was scared to use as after drying skin you was stink like a drirty old cloth. The only positive was location. Oh the safe box is weird box with whole and it you wish to use it you have to ask reception for the locker.

10/10

Exceptional

17 May 2023

Francine

Welcoming staff. Great location. Clean room.
Street in construction but none in evening.
Area a bit noisy late late evenings but didn’t affect our sleep.

Leisure Partner

4/10

Poor

14 May 2023

Carolina

It is a hostal in a building that houses other two hostals.
Th entire hostal has a very strong air fresher smell that was too much for me and gave me a sore throat. Although the hostal is a non smoking one, it is surrounded by restaurants and bars where people smoke, so the cigarette smoke gets in. The rooms are very tiny, with a good size bed, but it is hard to get our clothes in an out your luggage as there is not much space to place your bags but on the bed. My dad hit his head against the TV while getting situated in the room as the space between the bed and the wall where the TV is mounted is very small. The showers are good size but the sinks are extremely small and the space for the toilet is very tiny, my mom is slightly overweight and the space was too tight for her. The bathroom had a spider web and I took a picture of it. In our bedroom the balcony door did not seal close and over night we had all the noise of the bar just outside as well as all the smoke from the cigarettes. There is a front desk person and we asked for help but the person in charge that night said she could do nothing. We basically could not sleep that night and decided to leave the next day although we had booked 4 nights. Otherwise the location is great, very central, but I would not recommend this hostal unless you are ok with smoke and noise at night.

Leisure Family

8/10

Excellent

12 May 2023

Natalia

The location was excellent, close to the train station and Gran Via.

Leisure Partner

10/10

Exceptional

02 Apr 2023

Verified traveler

Nice hotel in not good street.

We like the hotel and rooms, but the street so bad, many bars, very crowed, in construction, not clean ...
But very centric...it depends, how someone qualifies

Partner

6/10

Pleasant

15 Feb 2023

Guang Yong

This is a very basic hotel with almost nothing provided. The good thing is the location which is near the metro and restaurants all around. Zero sound proofing.

Leisure Partner

8/10

Excellent

25 Oct 2022

Dennis

The staff were great! The only con was the Wifi was not working for some of my stay which caused issues with making my travel arrangements.

Leisure Self

2/10

Poor

19 Oct 2022

Mila

Bed was extremely narrow and not enough for two ppl. Room is tiny. We have not slept for three days. Location is great but I don’t recommend this place to stay

Leisure Partner

10/10

Exceptional

05 Jul 2022

Vahan

Great location, decent rooms, very good price. I would give this place a 4.5/5. The reason I won’t give it a 5 is because the bedsheets didn’t seem very clean and there were questionable stains. Also there are a lot of bars below the hotel and all along the street that are open very late at night; due to that it was hard to get good sleep. However I knew that this area was going to be loud. If you planning to drink late and party this hotel is perfect

Leisure Family

6/10

Pleasant

14 Feb 2022

Dave

Great location, average hotel

Location excellent. Hotel is very basic. Was a good base for a one night say. Room was on the front and street below very noisy for a Saturday night. Could also hear any people talking in reception or the corridor, not well sound proofed!

Self

10/10

Exceptional

20 Jan 2022

JUAN

Perfect place. In the heart of Madrid.

Leisure Self

10/10

Exceptional

13 Dec 2021

Herbert

Excelente ,pero no escojas con balcon a la calle. Se escucha todo. Y queda en una hubicacion perfecta. Medio de todo

Leisure Self

8/10

Excellent

06 Mar 2020

Verified traveler

Kind staff, clean. Good hotel for a budget hotel.

Friends_and_family Family

8/10

Excellent

03 Mar 2020

Verified traveler

Bang in the centre of Sol

Room was a bit small but location is too good. Friendly and helpful staff. Will recommend overall.

Partner

10/10

Exceptional

12 Feb 2020

Pablo

La atención fue excelente, sobre todo de Ruben quien nos asistió con gran dedicación debido a un problema de salud que tuve. Muchas gracias y volveremos pronto. Saludos , Silvana y Pablo.

Leisure Partner

6/10

Pleasant

25 Nov 2019

Verified traveler

The hotel and room were very clean. The only issue for me was all the noise from all bars down the street. It was challenging to get some sleep.

Leisure Self

6/10

Pleasant

22 Nov 2019

Javier

The location was amazing walking distance to the places of interest, unfortunately the place is way too small.

Leisure Partner

6/10

Pleasant

20 Nov 2019

PattyRose

A very good location for sight seeing. Super old and decidedly humble. More of a hostel than hotel. Expensive for what it was and compared to rate advertised by the hotel.There Must be some kind of disconnect...Patty Rose

Leisure Family

2/10

Poor

17 Nov 2019

Jeff

This property is an embarrassment for Expedia. Didn’t have the room I reserved. The hallway was dated and scary. The room looked like something out of a nightmare. I walked right out. But the shady front desk person told Expedia I stayed through the reservation period.

Leisure Self

4/10

Poor

16 Oct 2019

Verified traveler

No nos gusto la locación, tampoco el cuarto no lo recomendaría

Leisure Partner

6/10

Pleasant

14 Oct 2019

Karina

Hostal was ok

The Hostal was ok. You need to put a sign in what floor is the Hostal. We arrived and get lost.

Friends_and_family Friends

10/10

Exceptional

09 Oct 2019

Verified traveler

Great location. The room was spacious with very comfortable beds. Large bathroom was nice. AC worked well, and the elevator was super helpful to have. The only negative was that you could hear some noise from restaurants on street below despite the thick windows. We would stay here again .

Leisure Partner

10/10

Exceptional

09 Oct 2019

ElenaAlfaro

We loved the location and the place is nice!!! Very clean and safe

Friends_and_family Friends

2/10

Poor

22 Sep 2019

matt

Thin walls.. guests coughing and puking and hacking all night.. babies screaming... bar below partying till 4 am.. this feels more like a welfare hotel than a hostel

8/10

Excellent

10 Aug 2019

Verified traveler

The room was very clean and good for a few nights stay. The location was perfect, in the centre of Madrid next to the public transport. The hostel is on the third floor and was next to a few bars so was a bit noisy at night time. The only thing that I would say that could be improved is that because we were two people sharing a double room, it would have been better if we were given a key each so that we did not have to rely on each other coming and going.
Overall I would stay again as the price and location was worth it.

Friends_and_family Family

8/10

Excellent

07 Aug 2019

Verified traveler

This property is perfectly situated in the center of the city. Plaza Del Sol is a few steps away as is the metro. Our room was small but clean and had just what we needed. We expected the noise as there are many bars and restaurants nearby. Madrid is as busy at 3 in the morning as it is at 7pm. If you sleep lightly, consider earplugs. A/C in room. We loved this place and will probably return.

Leisure Partner

10/10

Exceptional

20 Jul 2019

Jacqueline

Great location, staff and air conditioning.