Name: Mandarin Oriental Jumeirah, Dubai
Address: Jumeira 1 Jumeirah Beach Road, Dubai, 0, AE

Mandarin Oriental Jumeirah, Dubai

Dubai · United Arab Emirates

Jumeira 1 Jumeirah Beach RoadView location

100 reviews shown

10/10

Exceptional

12 Apr 2026

stephanie

Amazing Mandarin, gorgeous rooms (upgraded) and beautiful beach and swimming pools

Family_with_children

10/10

Exceptional

18 Mar 2026

Sara

Clean and spacious room, very attentive staff , great gym and a lovely breakfast buffet

4/10

Poor

04 Mar 2026

Timothy

Property run down.

Asked to 20 UAED fee at check out. So strange for a hotel 5 star hotel that I paid $1500 for room.

Four Season hotel next door far superior

10/10

Exceptional

01 Mar 2026

Dani

Great place and service

10/10

Exceptional

16 Oct 2025

MOHAMMED

If you are looking for a hotel that re-energize your soul , it is definitely this one

Friends_and_family Family

10/10

Exceptional

17 Sep 2025

Andrej

My favourite for short and long breaks

10/10

Exceptional

17 Aug 2025

Marouane

Top top top.

Business_and_leisure Self

10/10

Exceptional

15 Aug 2025

Kurt

Excellent hotel. Very clean. Our room was spacious and beautiful. Staff cleaned room at least once a day and turned down bed 1-2 times. There was some construction on one of the restaurants so it wasn’t open but the Netsu was good if you like that style. Pool staff was great. Pool extremely clean. The Club lounge was my favorite, down the money to get access to it.

Leisure Family

10/10

Exceptional

10 Aug 2025

FRANCISCO

One of the best hotels in the world!
The staff is amazing!
VIP service!
I would recommend it to anyone!

Leisure Family

10/10

Exceptional

03 Aug 2025

FRANCISCO

The best hotel in Dubai. Close to downtown and in front of the beach. The staff is awesome, especially Rafik Salah from Guest Relations, Essan from The Bay restaurant, and Gerardo and Khalid from the Club Lounge.
We always stay at the Mandarin Oriental Jumeira when we travel to Dubai and always recommend this hotel to our friends.

Leisure Family

10/10

Exceptional

23 Jul 2025

One of the best hotels I’ve stayed at! Absolutely brilliant! Nice staff, nice location, nice room. Breakfast and evening cocktails were delicious. Everything was very very pleasing. Especially the staff was more than welcoming and no wish was too much.

Leisure Family

10/10

Exceptional

22 Jul 2025

Khaled

Sensational place

The place is sensational! the attention to the very small detail is incredible. From the reception team , to the room , welcome treats , gym , spa , pool. You feel very spoiled when you stay there.

Friends_and_family Friends

10/10

Exceptional

12 Jul 2025

william

Ratify rooms, great staff and location.

Leisure Self

10/10

Exceptional

21 Jun 2025

Nikisha Govind

The best service I receieved

2/10

Poor

05 Jun 2025

Muhammed furkan

Staff are really bad

10/10

Exceptional

26 May 2025

Saleh

Amazing room amazing view. Very good food in room dinning. Solid performance.

2/10

Poor

25 May 2025

Sami

I am a big fan of Mandarin Orintal in all over the world but this one is over rated over priced and both the room and staff and service are disappointing

Business Self

10/10

Exceptional

13 Apr 2025

Rasmus

Great location

Great service - lovely spa facilities and caring staff. Reception - friendly and swift to help out. Beach is nice, but could use a more attentive staff to ensure cleaness - a lot of plastic floating to shore. Beach staff is great !! A seperation of the beach with a specific adult area could be a good value add. Overall great location - would recommend

Friends_and_family Family

10/10

Exceptional

27 Jan 2025

Mike

Absolute perfection. Restaurants were great the service was fantastic.

Partner

10/10

Exceptional

15 Dec 2024

Jens

Lovely large rooms

Large rooms with very well trained staff all over the hotels.

Partner

10/10

Exceptional

10 Dec 2024

Cynthia

Great place! Highly recommend this beautiful resort! The beach, pools, restaurants…. Staff. All amazing!

Leisure Partner

10/10

Exceptional

28 Nov 2024

Ngozichukwuka

Awesome!! I don’t write reviews ever but they were super awesome! The whole stay was awesome!

Leisure Partner

10/10

Exceptional

03 Oct 2024

EMILIO

Amazing

Business_and_leisure Partner

10/10

Exceptional

16 Sep 2024

Duygu

Another excellent hotel from Mandarin Oriental. Cannot fault and highly recommend.

Leisure Partner

10/10

Exceptional

08 Sep 2024

esra

Business Self

10/10

Exceptional

05 Sep 2024

Alhanoof

Everything was amazing. I went to relax and stay in the hotel. I wasn’t keen on the beach however, the usual access is under construction. It was a bit bothering to chill in the pool and see the truckers. Other than that, I enjoyed my time the room the hotel. I love it

Leisure Self

10/10

Exceptional

03 Aug 2024

Dawn

Staff could not be more attentive
A wonderful hotel and place to stay

Leisure Friends

10/10

Exceptional

04 Jul 2024

Todd

Very nice hotel on a nice beach. We really enjoy the pool area and the staff were super helpful.

10/10

Exceptional

28 Jun 2024

Dahlia

Beautiful property, would definitely stay again.

Leisure Self

10/10

Exceptional

14 Jun 2024

Richard

This was one of the best hotels I have ever stayed in, the Mandarin Oriental in Dubai is exceptional! From the impeccable service and fantastic location, to the cleanliness and the amazing staff who made our stay even more special. In particular Famela, the club lounge manager and her team. We really loved our conversations with Arman and couldn't forget to mention Eon, Lexie and Troy also. We really loved the uniquely designed pools and the beach is simply beautiful. We cannot wait to return in the future and thank the whole team for making our stay so special.

Leisure Partner

10/10

Exceptional

12 May 2024

Richard

I’ve been lucky enough to stay in tens of hotels over the 20 years I’ve been travelling, two/three times a year but I can honestly say this is without doubt the best. Just an unreal experience, spotless, the staff are on hand and foot to help with anything you need. The multiple pools are beautiful, the beach is lovely and as for the restaurants, well, faultless. This will now be my main hotel I shall be staying at.

Business_and_leisure Partner

10/10

Exceptional

04 May 2024

Anisuzzaman

Beautiful property. Amazing stuff as always .

Business_and_leisure Family

10/10

Exceptional

26 Mar 2024

Tajinder

Great

Leisure

10/10

Exceptional

01 Feb 2024

Mireille

Awesome customer service, clean and super neat. Room service staff are outstanding
Excellent stay worth to try

Business Partner

10/10

Exceptional

19 Sep 2023

Kazbek

All great and super,just need only improve WiFi signal at the beach and pool side, others all are incomparable

Business_and_leisure Family_with_children

10/10

Exceptional

18 Jul 2023

Alon

Amazing hotel

One of the most recommended hotels I have stayed in

Friends_and_family Family

10/10

Exceptional

27 Jun 2023

Jevan

Amazing place and would book again

Everything is A

Leisure Family

10/10

Exceptional

11 Jun 2023

Irfan

Outstanding property and service. Flawless.

Leisure Self

8/10

Excellent

07 Jun 2023

Verified traveler

basic luxury

ive stayed here before and its still in great condition and great service. just super expensive. grabbed a quick espresso at the cafe downstairs and i was charged $17. theres no need for that type of extortion.

Business

10/10

Exceptional

30 May 2023

Najla

Everything

6/10

Pleasant

19 May 2023

Anisuzzaman

unfortunately in room service has detonated. extremely slow in delivering. shortage of staff which I was told . but with mandarin oriental one do not expect specially price has been increased dramatically. so expect smooth service . request for improvement .

Business Friends

10/10

Exceptional

17 May 2023

tatiana

Perfect,

Business

4/10

Poor

10 May 2023

Atul

Absolutely not worth the money…

Leisure Partner

10/10

Exceptional

04 Feb 2023

Yetkin

10/10

Exceptional

31 Jan 2023

chris

Fantastic hotel

Great hotel with excellent facilities and impeccable service. Both flagship restaurants (Tasca and Netsu) are very good.

Partner

8/10

Excellent

21 Jan 2023

Elena

No early check ins. The only disappointment

Business_and_leisure Family

8/10

Excellent

22 Dec 2022

Drob

great friendly staff, fast check in

Business Family

10/10

Exceptional

08 Oct 2022

ziyaad

World class 10/10

Definitely top 3 in dubai
I’m amazed at this hotel esp the cleanliness and the kids facility
Everything of this hotel is exceptional 10/10
A must for everyone to visit

Friends_and_family Family

10/10

Exceptional

21 Sep 2022

Abdulla

The most amazing place ever

Business_and_leisure Friends

10/10

Exceptional

09 Sep 2022

Michaela

The best hotel ever
Clean, beautiful n amazing

Leisure Partner

10/10

Exceptional

20 Aug 2022

Opesuyi

The staff

Leisure Family

10/10

Exceptional

02 Aug 2022

Brian

I didn't know what to expect with my first time traveling to Dubai. I've received so much mixed feedback from friends and colleagues. Let me just say that I FELL IN LOVE with Dubae and a lot of that had to do with my stay at the Mandarin Oriental. This place is phenomenal from check-in to the time we departed. I stayed in July 2022 with my wife and two kids and this place epitomizes luxury and superior customer service. Everything was perfect and because of this experience, I will be back in October for my birthday.

Business_and_leisure Family

10/10

Exceptional

27 Jun 2022

Muath Naeem

Lovely hotel.. pity the beach area was under renovation

Leisure Family_with_children

8/10

Excellent

02 Jun 2022

Anas

one of best rooms in Dubai

Business

10/10

Exceptional

17 May 2022

Shiri

Excellent hotel with very spacious bedrooms. Service in all departments was outstanding. F&B on the expensive side but I would definitely return!

Leisure Family

10/10

Exceptional

02 Apr 2022

greg

Everything was amazing. 10 out of 10

Leisure Family

10/10

Exceptional

21 Mar 2022

RONAN

Memorable moments at the Mandarin Oriental

We had a really lovely 2 days in the Mandarin Oriental. The rooms and facilities are great but what really makes the hotel so wonderful is the people. Everyone we met was so helpful and wanted us to have a great stay from the front desk team, to the team in the spa. A special call out to the team in the club lounge who deliver a relaxed, yet high quality service. The afternoon tea in the club lounge was one of the most interesting, and delicious that we have ever had. Yes this hotel is expensive, but you can see where the money is being spent, the quality of the food, the crockery, the lobby, its all there. There are far too many extra little touches to call out, but its this coupled with the teams attention to detail that makes it a truly 5 star experience. To give this review some balance we did have a small issue during our stay with external noise that was out of the hotels control, but it was dealt with quickly and to our satisfaction.

Partner

10/10

Exceptional

03 Jan 2022

James

Exceptional in every way

Leisure Family_with_children

10/10

Exceptional

01 Dec 2021

jianjun

Excellent

Business_and_leisure

8/10

Excellent

13 Nov 2021

Verified traveler

From the staff, porters, housekeepers, and room service were amazing! Operator were not at all, did not understand and attitude was on. 3 star level. Issue was everyone expected a tip which frankly not expected at such a property.
Price was exuberant at 3 times there normal rate.

Friends_and_family Family

10/10

Exceptional

04 Sep 2021

Rashid

The lobby was very clean the room was fantastic. And the staff was excellent

Leisure Partner

4/10

Poor

05 Jul 2021

Verified traveler

Overall it was good but the Room service was not that good

Leisure Friends

2/10

Poor

05 Jul 2021

khaled

The worst experience and worst madarin

Ut was the worst experience ever and i won’t stay again at such facility. The front dest are the worst u would deal with and the service is really bad. The pool area is under construction so imagine relaxing at the pool and having endless noise. Everything about my stay was bad except the fact that the facility itself and the rooms are really good.

Friends_and_family Friends

2/10

Poor

01 Jul 2021

Rawan

Terrible customer service

Self

6/10

Pleasant

06 Jun 2021

Verified traveler

The Hotel is not as expected unlike Mandarin Oriental hotels , I have booked a sea view deluxe room, but got barely a Partial sea you Room 108

The bed pillows are uncomfortable ,but the cleanse and housekeeping are amazing

The Pool , sea and SPA area are amazing

Netsu Resturant is highly recommend, Great atmosphere , music and delicious food

Leisure Self

10/10

Exceptional

25 May 2021

tarek

Just perfect

Good check in ,so after that everything was so easy and good
Nothing to talk about this hotel
Luxe
Class
Quite
Just perfect
Family

Business

10/10

Exceptional

20 Jan 2021

Leakey

I am a huge mandarin oriental addict, whether its Mandrin oriental New York, Dubai, Miami, London , Paris .. I have never been disappointed and thats why i keep coming back over and over regardless of all the other wonderful hotels in Dubai.
The service team especially the bell boys and the concierge are so wonderful that i even managed to memorize all their names ...
coming back again in the next 3 weeks

Friends_and_family Family

8/10

Excellent

01 Dec 2020

Frederic

Check the rates

Outdoor space and pool below expectations. Service excellent! If paid at normal rates, overpriced...

Partner

2/10

Poor

24 Nov 2020

Verified traveler

I paid a high rate for a room and it was a self service,although I don’t mind with self service but they Should havementioned it on the website as a note for customer when they book “due to COVID situation it going to be self service,

10/10

Exceptional

13 Nov 2020

Matan

Stunning room, service is fine

Great hotel, a bit expensive for what you pay

Partner

10/10

Exceptional

19 Sep 2020

Piers

Excellent service

Fantastic stay made memorable by service of Neville and his team. The attentive staff and fantastic pool was the reason for our return stay

Partner

4/10

Poor

06 Sep 2020

Verified traveler

Not what I expected for the price I paid. Did not entertain late checkout even I can tell property is not full, at checkout, reception acted surprised For not granting later checkout although I checked in late!!

Leisure Family

10/10

Exceptional

18 Aug 2020

AZUBAIDI

excellent property. no complaints, keep up the good work.

Friends_and_family Family

10/10

Exceptional

21 Jul 2020

Dora

Absolutely beautiful hotel! The rooms are humongous! We initially opted to the city view room and upgraded before viewing it! Absolutely huge! Loved the entire stay

Leisure Partner

10/10

Exceptional

02 Mar 2020

Jacob

AmaZing hotel!

Friends_and_family Family

6/10

Pleasant

22 Feb 2020

Yuanna

A rather disappointing stay ...

I made a stop in Dubai basically to experience the hotel. I got an early check-in but no late check-out because the hotel was fully booked. Fair enough. I stayed at a really lovely suite but I don’t understand why a huge TV was erected right in the middle of the suite meaning my sea view was blocked. Clever right? I couldn’t enjoy the rooftop pool because the water was freezing. The breakfast served at the Club Lounge was a lot less appetising than the breakfast served at the Cafe. Why would the hotel do that to guests who pay more to stay at the Club Level or the suites? This really baffles me. I love the Mandarin Oriental brand but I find this hotel rather disappointing.

Self

10/10

Exceptional

29 Jan 2020

Verified traveler

Very good service and very nice hotel

Business

10/10

Exceptional

16 Jan 2020

Verified traveler

Beautifully decorated. Food excellent. Service, esp the concierge, was excellent.

Friends_and_family Family

10/10

Exceptional

04 Jan 2020

Verified traveler

Beautiful hotel. Most amazing staff ever. Special thanks to Ahmaa and the pool guys who made our stay unforgettable.

Leisure Partner

10/10

Exceptional

30 Dec 2019

Verified traveler

Simply superb. Service staff consistently exceeded our expectations and went beyond the usual professional 5-star smile. Excellent attention to details. Food in the lounge was amazing. We all loved it. Truly outstanding.

Leisure Family_with_children

10/10

Exceptional

28 Dec 2019

Verified traveler

Our overall experience was amazing. All the staff make you feel like you’re at home and always go the extra mile to accommodate any need you may have.

Business_and_leisure Family_with_children

8/10

Excellent

28 Dec 2019

Verified traveler

Plush new property Getting local taxis is a major problem The guards at the entrance only encourage guest to take private Lexus. This practise needs to be stopped and monitored by the management Rooms are quite spacious but pathetic service at the beach area - guys quite slow and quite unresponsive

Leisure Partner

10/10

Exceptional

12 Nov 2019

Khaled

I like the clean beach and the welcoming environment from the staff. fast response service.
the night rate is high comparing to other hotels in Dubai.

Leisure Family_with_children

10/10

Exceptional

29 Oct 2019

Verified traveler

Incredibly luxurious hotel with amazing staff.
Lucas, in particular, was a stand-out member of staff who made our stay at Mandarin Oriental truly memorable.
Expect high process for everything - but in return quality of food, rooms, spa treats and all spaces and staff are the very very best.
Never too busy either - doesn't feel overly crammed.

Leisure Family

10/10

Exceptional

14 Oct 2019

Verified traveler

Very attentive staff, always on hand to help. Must say reception staff were most helpful as my wife left her ID card in London. Called UK for me very helpful.

Leisure Partner

4/10

Poor

11 Oct 2019

Burak

A lot of improvement needed

Hotel overall has a lot of kinks to work out. Staff are trying hard but it is clear that the service levels and processes are not yet hardwired. We faced many issues during our stay

Business

10/10

Exceptional

07 Oct 2019

yms

everything was super .... my stay the next time i come to dubai

Business Friends

10/10

Exceptional

06 Oct 2019

Sherifa

Beautiful luxurious hotel on the beach.
The property is new and everything is very current. The rooms are very spacious, luxurious and done with s lot of taste. Everything is of the best quality. I loved staying there and will definitely stay there again.

Business_and_leisure Family

10/10

Exceptional

27 Sep 2019

Verified traveler

Everything was amazing except for room service the food was ok

Business_and_leisure Friends

10/10

Exceptional

24 Sep 2019

Verified traveler

Beautiful new hotel with amazing light display in the lobby. Rooms, pools and restaurants all are at the highest standers of finishing.
The staff are the cherry on the top, super friendly.

Friends_and_family Family

10/10

Exceptional

09 Sep 2019

Verified traveler

Unbelievable hotel, everything was just 10/10. From the room to the food absolutely stunning. Best hotel I’ve stayed in

Friends_and_family Partner

10/10

Exceptional

21 Aug 2019

Verified traveler

Very clean and polite staff
Big room amazing pool

Leisure Family

10/10

Exceptional

13 Aug 2019

Verified traveler

新しいホテルで非常に綺麗。スタッフがとても親切でエントランスで車を降りた瞬間から、素晴らしいホテルステイが始まりました。
ビーチもとても綺麗です。ビーチスタッフは清潔なタオルや水を充分なほどに用意してくれます。非常にフレンドリーな方ばかりでした。

Leisure Self

10/10

Exceptional

21 Jul 2019

Verified traveler

The nicest hotel we have been to.
The bathrooms are pure marble.
The view to DT is exceptional!
Food amazing.
Staff outstanding.
We will be back very 6 months!

Business_and_leisure Partner

10/10

Exceptional

18 Jul 2019

Verified traveler

Absolutely stunning!

First time in dubai and mandarin oriental. From rooms to service to food, all class apart!

Has good restaurants, lots of pools, fab beach where you can also get sheesha.

I’ve become a Fan of MO!

Partner

10/10

Exceptional

08 Jul 2019

Verified traveler

Our best hotel experience so far. The Hotel is beautiful; everyone was warm and welcoming. We will be back and looking forward to staying in more Mandarin Oriental hotels.

Leisure Family

8/10

Excellent

08 Jul 2019

Gouldjan

Breakfast was not that good for the high price. Poor choice of fructs. Bred was good, the rest not really

10/10

Exceptional

30 Jun 2019

Noor

Perfect stay!

Great hotel, warm welcome and lovely staff! Perfect getaway.