Royalton Antigua An Autograph All-Inclusive Resort

Antigua & Barbuda , Antigua
St John's, Deep Bay Street
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100 reviews shown

2/10

Poor

01 May 2026

Giovanni

The Staff had a lot of attitude and did not want to provide service. I was locked out of my room, as the locked was broken. I got the run around for almost a full day. No one wanted to take ownership and resolve the issue. The water activities staff showed up an hour late every day, and he gave me attitude when I asked to use the kayak. The lifeguard was not on duty for the majority of the day. He was chatting with other staff and not at his post. I rarely got a smile from the staff and they did not proactively ask to help. Overall, I would not recommend this hotel, if service is important to you.

Partner

10/10

Exceptional

30 Apr 2026

Kevin

Amazing beach with amazing staff

Partner

8/10

Excellent

28 Apr 2026

Camelietta leticia

The property is gorgeous. The people are so kind and helpful. However, the food is not good. There’s no Caribbean flavors the food they do have taste bland.

Family_with_children

10/10

Exceptional

26 Apr 2026

David

Great beach, delicious food

Partner

10/10

Exceptional

26 Apr 2026

Suzanne

Love the royal tin great hotel will definitely go back

Partner

8/10

Excellent

26 Apr 2026

Anna

Overall we had a very good experience at the Royalton Antigua. I'd like to start by saying I wouldn't consider this a 5 star hotel like other Royaltons I've been to.

Pros:
1) Property is beautiful; beach and pool were great. Never had an issue with towels, getting a seat, etc.
2) Lots of amenities for adults and kids
3) Staff were friendly and very helpful
4) The rooms were spacious
5) Entertainment at night and during the day was very nice
6) Kids club was great
7) Coffee shop had great coffee, smoothies, ice cream and dessert.
8) Extra $$ - the spa was great and we had an amazing romantic dinner on the beach with private violin playing in the background (not sure if this was part of the package or extra). The food for extra $$ experience was delicious.
9) if you order through expedia, you get your own representative who helps you with your reservations and recommendations (sort of like a butler if you were to get the diamond club package). Our representative, Antoinette, was amazing and booked all of our restaurant reservations ahead of time and got us perks.

Cons:
1) Aside from the buffet, the a la carte restaurants were not good. Food was overspiced and overcooked most of the time.
2) The rooms themselves can use some upgrading especially the bathrooms. For a 5 star hotel, I would have expected more luxurious rooms.

Family_with_children

10/10

Exceptional

23 Apr 2026

Rebecca

The beach was perfect

Partner

8/10

Excellent

22 Apr 2026

Jessica

Me and my partner stayed here for 5 days for her birthday. After booking I was a little skeptical because there were a lot of bad reviews. However that was not our case. The entire staff was super friendly and helpful from the time of arrival until we departed. Antionette, our Expedia host was amazing and had made us dinner reservations to all the restaurants prior to our arrival w/o us even requesting. She also scored us a cabana. The night entertainment bartender Carleen was amazing, Jakiel the young waiter at the buffet had a great personality, there was also a lady at the pool bar who took really good care of us. Titi with the pool entertainment staff was also great! Only downside was the quality of the food but Overall this was a memorable trip for us. Everyone who gave outstanding service received the $2 bills from us. Antigua was awesome!

Partner

2/10

Poor

22 Apr 2026

Jill

As a frequent traveler I would not recommend the Royalton or Expedia as a travel service. Reservation was mishandled and a refund from Expedia was promised and not given, as well as many other instances of bad customer service and experiences…wild dogs on property. Water not working or brown. Running out of food at every meal. Do not book here or through Expedia!

Family_with_children

8/10

Excellent

22 Apr 2026

Rebecca

Review
We’ve just spent 10 days here and we’ve honestly enjoyed it so much. I think this hotel is what you make of it, and I do think there’s a difference in expectations from being British compared to what we noticed Americans expecting.

Room - we had a bay view and it was so spacious. We had a King bed and doors on the showers (other reviews seemed not to have this?). Housekeeping came everyday and restocked the mini bar (which is also included for free). Balcony was clean and spacious, bed was super comfy - we were really happy.

Check in wait time - honestly… I think if you’re a patient person this isn’t an issue. Our room was ready after 30 mins but they gave us our reservation number so we could go and make dining reservations, we also went and sat by the beach and got drinks from the bar. Just because the room isn’t ready doesn’t mean you can’t start the holiday!

Reservations - super easy, we made 4 reservations for our 10 day stay. You will struggle to get a booking on the day so I’d just recommend planning two/three days ahead. there was only 2 of us so maybe that made it easier to make bookings?

Food quality - the buffet was so much better than anything we’ve had in Europe. At breakfast you can get omelettes cooked to order, and they made fresh pizzas everyday at lunch. The Caribbean restaurant was fine, we went once but weren’t blown away. The Italian is the best restaurant out of all of them, it overlooks the sea and all meals were great (we ate there 3 ti

4/10

Poor

21 Apr 2026

Wickham

I’m extremely disappointed with my experience booking an excursion through the hotel’s vendor, Nexus Tours, during our stay at Royalton Antigua Autograph Collection All-Inclusive Resort.

We booked this tour as part of a birthday celebration and were really looking forward to it. On the day, we were waiting in the hotel foyer at the time advised by reception, expecting confirmation that our pickup had arrived. After waiting a considerable amount of time, we were told that the transport had already come and gone—without any attempt to properly locate or notify us.

What made the situation worse was the complete lack of support from both the reception team and the excursions/events concierge. There was no accountability, no urgency to resolve the issue, and no meaningful assistance offered while we were still on-site.

As a result, we lost £300 and missed out on an important birthday experience. This was not just a logistical failure, but a significant disappointment that impacted our overall stay.

I would strongly urge future guests to think twice before booking excursions through the hotel and to seek independent providers instead. At the very least, clearer communication and better customer care are needed to prevent situations like this from happening again.

Partner

10/10

Exceptional

21 Apr 2026

Ashwin

We had an amazing stay at this resort! The variety of food was impressive—there was something for everyone, and everything we tried was delicious. The property was spotless and very well maintained, which made our stay even more comfortable. The resort itself is absolutely beautiful, with stunning views everywhere you look. The beach was one of the highlights—clean, peaceful, and perfect for relaxing. We would definitely come back!

Family_with_children

6/10

Pleasant

20 Apr 2026

ANNA

Check in is slow. They don’t listen . Room was dirty with broken mirror.

Family_with_children

10/10

Exceptional

19 Apr 2026

Melissa

The room was perfect size for 3 girls on a girls trip the bathroom was a great size with 2 sinks ..the beach was great we always had a chair with and umbrella the bar was located right by the beach and pool the buffet was great lots to choose from the staff was great and friendly the coffee shop was great with the gelato everything was in walking distance on property

Friends

2/10

Poor

13 Apr 2026

peter

Super dirty room. I was shocked at the poor service. Unbelievable actually how poor the service was. It was like hell on earth.

8/10

Excellent

13 Apr 2026

Hakeem

This was a great experience for my family. We were traveling with our newborn daughter and the resort and staff were very accommodating. Antionette our Expedia staff at the resort was very helpful and responsive to us. She help with all of our reservations and needs during our stay

Family_with_children

2/10

Poor

12 Apr 2026

Charlotte

Beautiful location and has so much potential but it’s poorly run. Staff doesn’t want to be there and it shows. Not even a Good Morning. Same food everyday, no variety. No availability at restaurants even with diamond club. Total waste of money there. Stray cats and cockroaches at your feet. Pest control lets themselves into your room to spray without knocking. Oh and when you check-in be prepared to wait until way out check-in for your room. Then when you go to your room, you find out that other guests are already accommodating your room. FYI - don’t try to talk to management because they don’t care.

Family

2/10

Poor

12 Apr 2026

Charlotte

Staff was not nice, place is poorly run. Always out of everything needed to make drinks and couldn’t be bothered. Restaurant staff constantly yelling at guest for moving chairs or silverware to sit with their family. You are done eating before they come to take drink orders or give you water. Diamond club was a joke. Go to Sandals so you can enjoy yourself.

Family

6/10

Pleasant

12 Apr 2026

Charlotte

Worst hotel ever, staff was unfriendly. Restaurant had a mental break down if you moved a chair to sit with family. Yelling at people, strays cats and dogs running through dining, cockroaches. And diamond club was the worst waste of money ever.

Family

4/10

Poor

12 Apr 2026

Charlotte

Staff was very unfriendly, although the hotel was all-inclusive it was also out of everything, no coffee, no mint for mojitos. My son was given a room, with keyed entry - upon opening the door it was another guest’s room. Staff just said oops we put you in wrong room. Hotel had cockroaches. Pest control was constantly letting themselves into your room and spraying, while you were using bathroom or in the shower. Diamond club was a total waste of money. Buffet every night unless you’re willing to eat at 9pm. Same dried out food every night with stray cats and dogs running at your feet. Beautiful location just very poorly run. Don’t waste your money. Casford in the cabanas was great!!

Family

10/10

Exceptional

12 Apr 2026

Daniela

Clean room

Business_and_leisure Family_with_children

4/10

Poor

09 Apr 2026

Christina

Food was not good. Restaurants you had to stand in line to make a reservation between 10-3. There were three restaurants.. not including the ice cream/ coffee shop that was twice out of ice cream, a sports bar that took an hour to receive your food wit no one in the place, and a buffet that was average at best. Out of the three other restaurants, the Italian place was good others not so much! Drinks were ok. Entertainment was ok. Staff was ok.not much of a beach… handles coming off on all bathroom hooks in both rooms we stayed at. Two small elevators that were mostly full .// u decide:) Atm was out of service .. two small stores were out of stomach medicine ./

Family_with_children

6/10

Pleasant

08 Apr 2026

Jennifer

I had high hopes for a welcoming and hospitable experience at this resort, but unfortunately, the staff seemed more preoccupied with cleaning than with being friendly and approachable. The food was decent, but I would appreciate more variety. The drinks were also lacking in quality. Perhaps there are unhappy employees, as the customer service could definitely use improvement. On the bright side, the beach was probably the best part of the resort.

Partner

4/10

Poor

08 Apr 2026

James

Positive Feedback:

-The natural surroundings were beautiful, with a clean beach and clear water.
-The wristband room key was convenient and easy to use.
-The location is close to Fort Barrington, which was a nice advantage.
-The Italian restaurant and steakhouse both offered delicious food.
-The Antigua night show and the International night were the best.
-Antoinette from guest services was very kind and helpful—she assisted with our room change and ensured our needs were met.

Negative Feedback:

-The overall hospitality lacked warmth from the moment of arrival.
-Front desk service was very slow, and staff appeared to lack sufficient knowledge.
-Staff were often inconsiderate of guest needs and concerns.
-Some front desk employees displayed a poor attitude, with no friendliness or empathy.
-The lobby was very small relative to the number of guests, with too few staff available to assist.
-The stage location was poorly planned, requiring guests to search for a suitable viewing spot.
-The buffet offered limited variety.

Overall Experience:

Customer service is our top priority when choosing a resort, and unfortunately, this aspect was disappointing. As a result, we would not return or recommend this property to family and friends.

Partner

8/10

Excellent

08 Apr 2026

Volodymyr

Nice location, poor service and food is so so . Water and Laguna was amazing;)

Family_with_children

8/10

Excellent

08 Apr 2026

Yevgeniya

Perfect location beach Laguna and see. Not the best service and food but how care if the nature and water is super nice;)

Family_with_children

10/10

Exceptional

07 Apr 2026

Shardae Elisa

We had an Amazing time !!! Our butlers earl and khem was exceptional!! The over water bungalow was perfect for the vacation my husband and I were needing !! No complaints

Partner

8/10

Excellent

05 Apr 2026

Lawford

The food was pretty good. However, the night life was not the best. After the trivia portion each night- there weren’t much happening after that. Other than that, it was a really nice hotel.

Family_with_children

6/10

Pleasant

31 Mar 2026

Kendriah

I am writing to provide feedback regarding my recent stay at your establishment.

While I was impressed with the selection and service at the bar, as well as the excellent service provided by the room service staff, the dining room experience did not meet expectations. Specifically, I found the food quality and the level of customer service in the dining area to be unsatisfactory.

I hope this feedback is constructive and assists in your ongoing improvements.

Friends

10/10

Exceptional

30 Mar 2026

Kevin

Nice hotel and staff

Partner

2/10

Poor

30 Mar 2026

Brittany

Our stay at Royalton Antigua was extremely disappointing. The original room was in poor condition (broken mirror, dirty floors with sand), forcing us to pay an additional $600 to switch rooms.

The replacement room was just as bad—the air conditioning was uncontrollable and made the room unbearably cold, and a burst pipe flooded the room overnight. We were also unable to use basic services like the phone, which raised safety concerns. Despite reporting these issues, nothing was properly resolved, and we were even unable to sleep in the room one night.

For a stay costing around $3,900 plus $600 extra, this experience was unacceptable.

Partner

6/10

Pleasant

23 Mar 2026

Blaise

Property was well kept Room was good but the people that clean the room was a issue like fogetting cups and coffee and clean towels room service the food was always cold Resteraunts were fair except for the sports bar which should be shut down most people were nice and some avt like they are doing you a favor even after you tip them

Partner

8/10

Excellent

21 Mar 2026

Quinton

Good

6/10

Pleasant

18 Mar 2026

Bryan

Arrived at 10AM for check-in, although Many others were provided rooms before 3pm, we were delayed until 3:30Pm, and then provided a room with single bed, when double beds specifically reserved, and requested at check-in. Waited 3 hours for mattress for sofa to be delivered. Dinner reservations made with front desk, and confirmed. Were actually Not made with the restaurant, and again we waited extended period. Hotel is Nice, service was terrible.

10/10

Exceptional

18 Mar 2026

Keilah

We had an amazing time at this resort from being welcomed by Gavin, who assisted us with our luggage as well as a tour of the property prior to getting us to our room. All the staff were very friendly everyone spoke in passing. The gym was incredible several different machines, barbell squat rack, free weights, stairmaster, purell wipes, freshwater, clean towels. They also had yoga option in the mornings. I did not get one mosquito bite the entire trip in which I thoroughly enjoyed. The ONLY slightly negative thing that I can say was the wait time for the food at the restaurants was a little extended, but still tasted good upon its arrival. special shout outs To Mrs. joycelyn who assisted in the cleanliness of our room day to day. Kevin, was a bellman who informed us of different activities happening on and off the resort. Miss Ernestine, who was our waitress in the dining hall, was very attentive. Miss Antoinette helped us book our dinner reservations for every night.
The one and only Chesley, such a great vibe, at the swim up bar, made us all different types of beverages, to ensure our satisfaction. He made my mother a specific birthday drink for her 60th that we celebrated, on the 16th. Lionel made sure to keep the drinks coming. Maliki kept us active with the activities by the pool and got my mother to do the water aerobics, they had available daily at 11:30. St. Patrick’s Day they had beautiful decor, balloon arches, scavenger hunt & passed out fun accessories.
10/10

Family

10/10

Exceptional

16 Mar 2026

Naomi

Stunning property, buildings and rooms. The beach is small and the sunbeds on the beach and by the pools are almost on top of each other. For that reason, although it’s a gorgeous property with incredible hospitality, I probably wouldn’t book here again. Unless, I was able to book Diamond. That area seemed to have more personal space.

Partner

6/10

Pleasant

16 Mar 2026

Nagabis

Short

Self

8/10

Excellent

11 Mar 2026

Sharon

The spa and beach were awesome. We were in a standard room which was ok, Mountain View. Could use an update. Almost all staff members were very friendly and courteous and tried very hard to be at our service round the clock. The water sports team was great and the evening shows were entertaining. This was our second trip here so we really liked the property which had the best beach in the Caribbean. The food was ok, plentiful but somewhat repetitive and could use some healthy options and updates . The other guests are very friendly and we would recommend this for families with kids or couples .

Partner

8/10

Excellent

09 Mar 2026

Richard

The property, including the rooms could use some repair.

Friends

8/10

Excellent

08 Mar 2026

Karen J

The beach was beautiful. Water was clear and warm . Many chairs and umbrellas to use , towels were plentiful , staff was super friendly .

6/10

Pleasant

07 Mar 2026

Heather Shea

Room was nice, view was great! Beach was great! Staff did a great job overall.

Friends

6/10

Pleasant

07 Mar 2026

Anthony Richard

Room was good, staff was good. Not excellent

4/10

Poor

03 Mar 2026

Victoria

It’s was impossible to get anyone to do anything for you there. We booked reservations to the restaurants that were canceled or not put in the system. They offer canoes but they weren’t available for 4 days due to “maintenance”. Staff was courteous, smiled and said they would address our concerns but nothing was ever done. They said they were gonna come get our bags for checkout. We waited for 30 mins and no one showed up. We ordered breakfast at 8:30am it showed up at 7:30am with the wrong order. We ordered dinner (after they never booked or reservation) and it was a hr late. The AC didn’t work and the light flicker in the bathroom randomly. We went to the bar that closes at 2, the DJ showed up at 12:30 and ended at 1:15. I moved my coffee table on inch and all four legs collapsed. I reported it and it was removed but wasn’t replaced. Overall that may have been the best option. I swear you can’t make this up. It’s the worst Royalton we’ve even been to and don’t know if we’ll ever go again.

Friends

10/10

Exceptional

03 Mar 2026

Modia Danie

I had an amazing stay. My butlers Emerson and Dymond were amazing. The Spa was relaxing.

Self

8/10

Excellent

01 Mar 2026

Nancy

Latoya was friendly and kept our room beautiful.

Family

2/10

Poor

01 Mar 2026

Bekim

i’m typing this review as we are leaving the resort

They tell you to make reservations on the app for almost all restaurants but the app doesn’t work. They tell you to see somebody to make reservations, but all the reservations are full. Everything you order on the menu is going to be out of stock, The room will smell like mold. The ac vent will lock on your next at night an give the a wild migraine the next day.

The food section has barely anything local, if I wanted cheeseburgers and hotdogs I could have stayed home.

The price is so obscene compared to the quality of care given at this resort... 10/10 would never go back.

Avoid avoid avoid...

Partner

8/10

Excellent

28 Feb 2026

John

All the staff were friendly, welcoming and helpful. The room was comfortable and the amenities were good.

2/10

Poor

25 Feb 2026

Bibi

Let me share the most horrible experience that i have receive from the famous Royalton resort.
I am currently placed in room 10112 and my family party of 4 consisting of myslef , husband and two toddlers age 3 and 2 checked in on 02/19/26 at approximately 4:00pm.
We came into our room around5:30 pm.The first thing we were greeted with was a very obnoxious smell in the room.Wasn’t sure what it is my husband open the balcony door so that the fresh air could come in and the odour maybe will go away.It never did!!!When we walked into the bathroom area alot of water was settled on the floor we immediately called the reception area.They said they will send maintenance.
Maintenance did show up at the time we were about to shower our first child at 6:30 pm and the conclusion was that he come back the following day on 02/20/25 at 9am because i believe he said there is a leakage from the bathroom and we have to be out of the room
So we agree.
However we went ahead and shower both kids and the floor got extra flooded.
So we called reception because after spreading numerous towels after towels on the floor the water just kept accumulating.
Everytime i called reception after 6:30pm to 7:45pm they told me oh they will call me back.
Nobody did within that time so i decided to walk to front desk to ask for an update.
First suggestion i got from a front desk staff is that the manager said we should not use the over head shower which we did not.
Issue never solve and room was flooded

Family_with_children

2/10

Poor

25 Feb 2026

Ricky

Out of something everyday - Diamond club butler service horrible and not a single person except Richard from entertainment even attempted to make our stay stay special

8/10

Excellent

21 Feb 2026

Christian

Room service was excellent, staff was awesome

Partner

10/10

Exceptional

19 Feb 2026

Seth

Very clean. Extremely friendly staff. Great food and a lovely experience.

Partner

6/10

Pleasant

16 Feb 2026

Michael

Service is very slow

Leisure Friends

2/10

Poor

15 Feb 2026

SAIRA

The beds in the room were horrible - I developed excruciating back pain as a result of the mattress not having enough support

Food was awful - app did not work and the lady who booked restaurants was only available from 10-3 so not an option if you had excursions. I asked front desk for assistance but no one got back to me. My husband developed food poisoning as a result

They gave me a resort credit and didn’t give me instructions on how to use it so when I went to pay at the end, they said that I couldn’t use it and had to pay full price

Selection of food was very limited. We eat seafood so the lunch grill had no options

Would never stay here again, especially for the price, I would expect better quality

Partner

2/10

Poor

12 Feb 2026

Lubomir

Horrible customer service. The application for the resort is not operational. Making any reservation impossible unless you physically walk in between 10am-3pm. So if you are out exploring during the day making any reservation for the restaurants impossible. We tried texting, calling and speaking with management after hours, no luck.

The buffet selection is very bland and lacking staff. Every single day… there was no bacon for breakfast. You had to wait 15 minutes if you wanted and the very little they did bring out was gone right away as there was line. Similarly for dinner, the grill station didn’t have any staff for 3 consecutive nights. So if you wanted fresh grilled beef, pork or chicken out of luck. When asked when it is going to staffed, everyone just shrugged their shoulders.

We received $300 resort credit. Since we couldn’t do any reservations in restaurants due to above mentioned issues, we opted for private dinner, which was close to $400 but we were assured that we can use all of our credits towards it. When checking out, the only applied $30 and refused to honor what was agreed upon during the booking.

Stay far away, definitely do not recommend to anyone.

Leisure Partner

4/10

Poor

11 Feb 2026

Pamela

Food was terrible in the buffet restaurant!!

Very salty food in the steak hous and tye Caribbean restaurant

Leisure Family

10/10

Exceptional

09 Feb 2026

Leslie Marie

AMAZINGGGG

Business_and_leisure Family_with_children

10/10

Exceptional

08 Feb 2026

Kristen

The whole resort was very clean! Staff was friendly and the food options were very good

Leisure Partner

6/10

Pleasant

06 Feb 2026

Kyla

Better choices of alcohol should be provided ….food should be able to be accessed all through the day

Leisure Family

2/10

Poor

01 Feb 2026

Geraldine

The bathroom toilet was not tettered to the flooe it rocked everytime we used it and it leaked. We. Called the front desk and wss pretry much ignored. We called again. They sent someone andnhe did nothing. It was fixed 1 day prior to us checkingnout in disgust. The food was terrible. Management staff was awful and dismissiv. I would never recommwndnor stay there again so so so disappointed. We endednup leaving early. Inhave also requested a refumd for the 2.nights I left onnthe books.

Leisure Family

8/10

Excellent

01 Feb 2026

Annette

Cleanliness and very friendly staff. Would have been even better if the Catamaran excursion (booked early through Nexus excursions through the resort) followed up and either ran the excursion the next day as promised or refunded our $$ promptly so that we could have booked a different one. This put a real damper on our trip.

Leisure Partner

8/10

Excellent

01 Feb 2026

Battista

Beach area is very nice and private

Resort is small and easy to get around

Staff very friendly and helpful

Rooms are clean

Food and restaurants are okay not alot of options but very plentiful

Leisure Partner

6/10

Pleasant

31 Jan 2026

DOMENICO

The food was ok not great

10/10

Exceptional

28 Jan 2026

Caroline Mary

Beautiful destination & hotel
Very clean & staff really good & friendly
Food was lovely & plenty of variety

Leisure Family

6/10

Pleasant

24 Jan 2026

Shahreen

Slow service, not very accommodating when people need something like a late check out with two kids

Leisure Family_with_children

10/10

Exceptional

23 Jan 2026

Sachko

The staff was very kind and attentive! The resort is gorgeous! Will def stay here again.

Leisure Self

10/10

Exceptional

18 Jan 2026

Natasha

Everything was amazing…. Every staff was pleasant and helpful.

Leisure Family_with_children

8/10

Excellent

14 Jan 2026

Kelsey Elizabeth

The property is beautiful and secluded. Plenty of beach chairs and umbrellas available throughout the day . Lots of selections for food and we were able to get a reservation at every restaurant.

10/10

Exceptional

11 Jan 2026

agiannie

The food was good and so was room service. Very attentive staff. Worth the price.

2/10

Poor

11 Jan 2026

Nydia

10/10

Exceptional

06 Jan 2026

Pablo

Beautiful hotel and beach. The whole staff was very nice and accommodating. There were some employees who were very nice: Sandra, Melissa, Ella and Margo. But Abigail from the Grazie Restaurant was totally excellent. Employees like her makes the great difference.
The only issue we had was making reservation for the restaurants. The App does not work good, and it is very difficult to get reservation in person.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Kaiya

It was really nice. The food was really good and had a great variety. There was a lot of miscommunication with times of business with the restaurants. Some areas were a little outdated but wouldn’t stop me from coming back. I would come back and next time stay longer.

Leisure Friends

10/10

Exceptional

30 Dec 2025

Neha

The balcony did offer a nice view but the ocean was a little further away as the property is surrounded by bay water or a lagoon sort of...

Leisure Family

6/10

Pleasant

29 Dec 2025

Jaimatee

The rooms were clean, the complimentary buffet was nice, restaurants that required reservations were disappointing since the wait times were quite overwhelming. Overall staff were friendly

Leisure Family_with_children

6/10

Pleasant

28 Dec 2025

Dharmishtha

Overall, my stay was decent. The food quality was good, and the chef Nigel did an excellent job—very skilled and professional. However, the kitchen staff serving at the tables could improve their service, as it was not very attentive. With better table service, the dining experience would be much better.

Leisure Family

10/10

Exceptional

28 Dec 2025

Garry

Beautiful resorts all around, would definitely come back again

10/10

Exceptional

26 Dec 2025

Latoya

Everything especially the staff.And the food was amazing

Leisure Friends

10/10

Exceptional

19 Dec 2025

Kayla Matheson-

Staff was amazing very welcoming. Food and activities were amazing & the hotel as a whole was very clean. 10/10

10/10

Exceptional

16 Dec 2025

MOISEY

The room was clean, staff was friendly.

Leisure Friends

10/10

Exceptional

15 Dec 2025

Valerie

Great place to stay! Staffs are amazing, great food and multiple restaurants at the site.

Leisure Partner

10/10

Exceptional

14 Dec 2025

michelle

had an amazing time with me and my family. beautiful resort very clean and food is amazing. the server Beverly was by far my favorite waitress. very funny and great personality. must ask for her if you do decide to visit. will be back again in a few months.

Leisure Family_with_children

10/10

Exceptional

10 Dec 2025

Sahadeo

Staff and hotel were excellent.

Leisure Family

2/10

Poor

09 Dec 2025

Andrew

The hotel was nice and room in good condition. The issue was the hotel staff and service. Our first night there going to dinner at the main buffet restaurant we finish our entire meal before even being offered water wasnt until I turned the cup upside down and held it up in the air to catch the waiters attention were we offered water. The dinning room waste even busy simply every other guess was more important to even greet us. The second night was a similar disappointment at least we were greeted and given water we order drinks from the bar but they were not good, asking the waiter for sparkling water instead was an inconvenience to the waiter. Third night we tried the steak house and waited patiently 2 hours for a medium new york strip steak. Need less to say our steaks where not medium, we waited so long we miss all the activiries for the night. The hotel is beutiful and the fun team were nice made friends with them, the chef greeted us one morning and I made one suggestion about the breakfast and the next day notice he took my advice, ai liked that. But the wait staff is completely un hospitable.

Leisure Partner

10/10

Exceptional

08 Dec 2025

Miriam

We loved it there! Great room, beautiful beach, large pools. Great buffet restaurant! And the friendliest staff ever!
One little note: If you have mobility issues be aware the beach has a slope that can make it tricky to get out of the water unassisted and the toilets are quite low.

Friends_and_family Family

10/10

Exceptional

06 Dec 2025

Trina S

The entire experience was amazing and relaxing. Beautiful view appropriate amenities and didn’t ever feel overcrowded.

Leisure Partner

6/10

Pleasant

30 Nov 2025

Dritan

Shower was all around with mold!! Staff should focus on hospitality and not stupid paperwork to purchase a bottle of wine or ordering a second piece of chicken for lunch!! Got thrown away at check out at 11am and refused for a late check out knowing flight is at 7pm.Beach is great but homeless dog will harass you and dont makes it alright for all these nonsense!!

Leisure Family

10/10

Exceptional

30 Nov 2025

Paul

Nice relaxing hotel

Partner

8/10

Excellent

27 Nov 2025

DERVAL

Great

8/10

Excellent

22 Nov 2025

Danielle

Beach was under construction

Leisure Partner

8/10

Excellent

22 Nov 2025

Donald Barnard

- Majority of the staff were very polite, courteous and attentive
- Drink availability was a plus
- The daily entertainment was amazing.
- It would be nice to have entertainment on the beach if all possible.
- My Butler service was good and available as needed.
- Rooms were mediocre at best, but cleaned everyday and housekeeping made a conscious effort to visit throughout the day. Well ran resort, would recommend upgraded rooms.
- I paid for the walk out pool, but did not enjoy the pool and did not get my money worth due to the water temperature was below the beach water temperature. In addition, the location of the walkout pull was covered by the shade. In addition, there was no view of the scenery of the land, water or island.
- During breakfast not too many meat options
- Overall experience was good, though I did not get my money worth out of the room.

Leisure Friends

6/10

Pleasant

21 Nov 2025

Timothy

We arrived and the system was down due to a power outage, preventing us from checking in. We were then not given the room we ordered (2 queens vs 1 king) - we were told it was because the hotel was full which we understood!
However - we then had cockroaches in our room (I have photos of these) which prompted us to request a room change. We had to wait another day due to the hotel being full and the staff were unapologetic start to finish, and we lost two days to my wife being incredibly distressed from the cockroaches
When we were eventually moved, our room was ready late and our bags were left locked in our old room - I had to get a staff member and use find my airpods to eventually get our bags back. I would definitely come back to Antigua but I would never return to the Royalton.

There are a few absolutely stellar staff members - Shauntay in particular was incredible. I never once met an impolite butler (We weren't in diamond but you still meet them all around) or an impolite groundskeeper - they would always smile and say hi. Almost every staff member made us feel like our presence was an imposition, and we are not really big 'complainers' so we just sort of put up with it, but the feeling that we were not wanted just soured the whole experience.

Leisure Family

10/10

Exceptional

20 Nov 2025

Sabrina

GREAT STAFF & POOL WAS AMAZING

Leisure Family

6/10

Pleasant

18 Nov 2025

Rachelly

Men staff were super nice but the lady staff was not

Leisure Friends

10/10

Exceptional

14 Nov 2025

Ebony

Everything was great

Leisure Family

10/10

Exceptional

12 Nov 2025

Samuel dela

Everything was excellent: food, rooms, beach, facilities and grounds.

8/10

Excellent

11 Nov 2025

Victoriya

Beautiful view from the balcony. All around great. Some staff could be friendlier/ nicer.

Leisure Family_with_children

2/10

Poor

10 Nov 2025

Nandanie

Staff was not nice at all

Leisure Family_with_children

6/10

Pleasant

09 Nov 2025

Elizabeth

Rooms clean, service good. Buffet good quality and service good, al a carte restaurant average with slow service. A clean modern resort, with good entertainment, good value for money not high end.

6/10

Pleasant

08 Nov 2025

Roxan

Food

10/10

Exceptional

08 Nov 2025

Moise

Very cleaned room, amenities and the staffs are excellent
I had a great time

8/10

Excellent

06 Nov 2025

Patricia

Clean room , not all the staff was friendly , was our anniversary but never acknowledged that, dinner reservations was great food but buffet was not the best no many choice and all the time run out off things but overall the hotel is easy to find everything like gym , spa, and beach is beautiful