Name: Royalton CHIC Antigua
Address: Dickenson Bay, PO Box 251, St. Johns, 251, AG

10/10

Exceptional

20 Jul 2026

Sharon

Wonderful

Self

2/10

Poor

20 Jul 2026

Nataha

I would most definitely come back to Antigua but I will never ever return to this Royalton. The staff is amazing and we do understand the tariff and shipping issues and cost. I pray something changes asap. However beware it’s definitely a dishonest money hungry company managing this resort and it’s sad to see the staff at the brut of it.

Friends

6/10

Pleasant

20 Jul 2026

Dwight

It was an okay property. It was a classic case of over-promising and then under-delivering

Family

2/10

Poor

20 Jul 2026

Jodi

The house keeping was horrible. They do not clean at all. They missed cleaning the 3ard floor and didn't even care. When they did clean it was half ass so the room was filthy.

The food was good and the beach was nice.

Friends

6/10

Pleasant

20 Jul 2026

Tasharah

The resort is clean, and the staff is pleasant. Two staff members were exceptional: Celine and Kurdell. They were professional and overly helpful. They both really helped make my vacation fun.

Family

6/10

Pleasant

19 Jul 2026

David

Property was clean room was small but had everything we needed. Resort was walkable and service was ok to good. Restaurant service was slow but overall ok. Big disappointment was we were celebrating our 25th wedding anniversary and resort did nothing for us even though they had the knowledge prior to our arrival. Other guests had a banner on their door and romantic beach dinner we were offered nothing. We enjoyed our stay but would not return nor would we recommend. This is our 4th Royalton resort we have stayed in the Royalton Punta Cana, Mexico and Jamaica and this Royalton really didn’t compare just our opinion.

Partner

8/10

Excellent

16 Jul 2026

Keshia

They need more live entertainment for the resort.

Friends

6/10

Pleasant

14 Jul 2026

Tirsha

I overall had a great experience and worth the price. However, I do think staff could have been friendlier, the restaurant reservations got booked out very fast and when we did get a reservation they ran out of featured dishes by the time we sat down. Every night we ate at the buffet, which thankfully food at buffet was great. The room was nice, clean, balcony was a nice add on. We did find one of the pools to be dirty one of the days but we simply got in a different pool that looked cleaner. Beach was beautiful!!!!!!! No complaints on that.

Friends

10/10

Exceptional

14 Jul 2026

Sandra Yvonne

Staff were extremely accommodating and helpful! Restarant food was very good.
Beach and scenery was beautiful! Resort activities, very entertaining! And if you want to get around the island, you must look up and ask for Trini Travel Service.

Family

8/10

Excellent

13 Jul 2026

Lydia

Love the beach and food

10/10

Exceptional

12 Jul 2026

Benson

Amazing

Partner

10/10

Exceptional

12 Jul 2026

Jerry

The resort was quiet, clean and the staff was very helpful and friendly. The one thing I did not like was the email I received prior to arrival asking me to choose my room and when I did there was an additional charge for doing so. However, I did get the type of room that I reserved upon arrival.

Friends

10/10

Exceptional

11 Jul 2026

Kenny

M

Friends

10/10

Exceptional

10 Jul 2026

Maha

Very nice staff, everything so convenient.

Friends

6/10

Pleasant

08 Jul 2026

SABRINA

The staff were great especially Samuel, Lou, Rihanna, Adrian,

Family

8/10

Excellent

08 Jul 2026

Darrell

I stayed for 4 days at the end of June 2026. I liked that the resort was Adults only, but still had a party atmosphere. It wasn’t overly crowed and the sports bar had a DJ every night until 2am. I think they should get turkey sausage and bacon options for breakfast. The specialty restaurants were good. The drinks were great, and poolside and night entertainment were great and the resort overall was top notch! The staff was friendly as well! I would definitely stay there again!

Partner

8/10

Excellent

07 Jul 2026

Molly

The room was clean and the staff was pleasant. The food in the restaurants was just okay. The food at the buffet was much better. We wanted to take out the sailboat but staff said it would be a charge. No other activities were open to do according to the staff working. Seemed like it may have been a scam. You get asked a lot on the beach if you want to do excursions or buy things, only good thing was saying no was enough. Overall I would come here again. The beach was beautiful and the pools were great.

Friends

8/10

Excellent

02 Jul 2026

TEONEE

The staff especially Stella,Deanna and Jason were great. The food was great however they kept running short on food items and liquor. It appears that this resort rations off food liquor and supplies based on the season and/or time of day(if they are about to close). This is not the staffs fault but they have to take the backlash from the guest. Our rooms were not cleaned everyday and not restocked appropriately. We requested toilet paper that took 45 minutes to get. We enjoyed our stay but i would not consider this a Luxury resort or nowhere near 5 or 4 stars more like 3.5 stars. This is a result of poor management. This was our first stay at a Royalton I expected more.

Friends

6/10

Pleasant

30 Jun 2026

Paulette

The clean room, staff and beach view were amazing. The little let down was the minibar in the room was not replace daily, and there was no snacks available if your purchase the luxury pool view room. Also, be mindful in the night, the alarm flashs continuously through the night. Overall, I would come back again.

Partner

4/10

Poor

30 Jun 2026

Sean

Constantly ran out of water bottles, ran out of several type of alcoholic beverages at an all inclusive. The staff were hit or miss on whether or not they were helpful or not. The resort is beautiful but clearly understaffed or not properly staffed. Our room fridge was not restocked properly and the sheets were not changed only made up. Experiences may vary but this was ours.

Partner

2/10

Poor

26 Jun 2026

TASHA

Unfortunately, my overall experience at this property did not align with the Marriot brand. The poor level of service and hospitality we received at this property has tarnished our view of the Marriot brand. The lack of regard for guests and their experience was deplorable. Exceptional hospitality is one of the reasons we choose to stay at this property, but this experience fell well below those expectations. I hope management takes this feedback seriously and addresses their service failures so future guests do not have the same encounter that we did and receive the welcoming and attentive experience associated with the Marriot brand.
Most employees were beyond rude and disrespectful. The morale amongst most staff was poor – most appeared to dislike their job. The staff often gave the impression that guest were an inconvenience rather than a priority. Request for assistance was met with reluctance, which made the overall experience feel unwelcoming. To top of the horrible experience- while checking out we were asked to sign a NDA (non-disclosure agreement). When we asked why we were being asked to sign a NDA we were told it was in order to receive our Bonvoy points. We asked why do we need to sign an NDA in order to receive points we were told \"so that you don’t write a bad review about your experience\". We declined the points and refused to sign the NDA. Overall this was the worst experience that I have ever had.

Family

6/10

Pleasant

22 Jun 2026

Kasheena

The property is clean..

They falsely advertise there “Ocean View” rooms . There are no actual “ocean view” rooms unless you are part of diamond club … I paid for a “Luxury Ocean View” room and got a view of a pool and literally a corner of the beach . They did not offer an upgrade for the inconvenience…

There is a temporary $300 dollar charge due at check -in … they did not mention this prior to booking

The hot tubs/whirlpools are not hot and the staff refused to fix them

The spa is very clean , and “Kenneth” the massage therapist was great , but again , a cold “hot tub”

The beach is AMAZING .. clean, bright , and blue

The food is decent

The entertainment and activities are fun

The speciality restaurants require an up charge for everything .. smh

“Diane” is the sweetest attendant/bartender

Overall a decent property , but a little over priced for what they are offering …

Self

10/10

Exceptional

21 Jun 2026

Ronald

Everything

Family

2/10

Poor

19 Jun 2026

Jorome

Prior to arrival, we were unable to complete the online check-in process. When I contacted the resort for assistance, I was informed there would be a $69 charge to obtain information needed to check in. Although I notified the resort through Expedia that this was both a 50th birthday and anniversary trip and that we are Marriott Bonvoy members interested in upgrades, we received no meaningful assistance.
Upon arrival, we were informed that because we booked through Expedia, Marriott Bonvoy benefits would not apply. This information should be clearly disclosed during the booking process.
Several members of our travel group experienced delayed room access, with some not receiving rooms until after 5:00 PM. Guests who paid for Diamond Club upgrades found the benefits disappointing, as premium liquor was inconsistently available and bars frequently ran out of basic beverages.
Our room had a significant mosquito problem, and we later declined housekeeping because doors were left open during cleaning. On our second night, maintenance work outside our room at 2:30 AM woke us and was extremely disruptive.
The food quality was disappointing, cleanliness throughout the resort was inconsistent, and trash was often left in common areas. Staff appeared to expect tips despite services not meeting expectations.
Finally, despite scheduling a 10:00 AM bell service pickup for departure, no bellman arrived.

Partner

6/10

Pleasant

19 Jun 2026

James

Beautiful property, Just ran out of basic things like plates at the food truck, Liquor at the swim up, Carmel suryp at the coffee shop.

4/10

Poor

17 Jun 2026

Rosalind

I told them 2 months in advance while booking that I would be celebrating my 50th birthday. The room had no decorations or any birthday sash on the door. The day before check out they placed a sash on the door.

The grounds near the room were unkept with food laying on the floor for hours. I didn’t enjoy the food options. I did not enjoy my stay. There’s so much more I can say but I’d rather not.

Self

4/10

Poor

15 Jun 2026

Caskaia

First night we got here called the operator asked for a do not disturb sign to be placed on the door it never got done.
The AC turns off in the middle of the night leaving you to sweat under the covers
Got to a buffet dinner at 940 after asking the closing time which I was told was 10 pm only to find all the staff packing up their personal plates to eat later. House keeping don’t clear dirty dishes from the hall way often enough
Beaches and pools are beautiful
Paid for a late check out only to get locked out my room cause nobody did their job to ensure that the late check out was processed
Food is not so seasoned at the different buffets
Jerk chicken from the food truck is your best option to get some Caribbean flavors
Ocean front dinner was delicious
Donut from the coffee shop is the best thing ever
There are no elevators in some buildings and this should be a big warning to the elderly or people who can’t handle the stairs I was stuck in my room on night number one because of this
Requested a room change which was done the next day and they moved me from my nice spacious bathroom to something outa a cruise ship on the first floor

Partner

2/10

Poor

15 Jun 2026

Mercedes

Every day I was there, they ran out of food and champagne. It was all inclusive but I had to go off the resort to enjoy a decent meal!

Friends

8/10

Excellent

14 Jun 2026

Glynys Aneira

Not so good for large groups.. went for a bday celebration with lots of people. Food is a bit sub par. No drink service at pool or beach. You get your own drinks. People/staff are nice.
Beach is absolutely beautiful.
Like. So. Beautiful….

Family

10/10

Exceptional

14 Jun 2026

Urmila

everyone was helpful and super nice, the room was very clean, the views were amazing

Friends

10/10

Exceptional

13 Jun 2026

Angelina Teres

So relaxing and well laid out! Greta for the person who just want to lay by the pool or on the beach. Not crowded. All inclusive made it worthwhile

Partner

10/10

Exceptional

10 Jun 2026

Mackendy

The staff were friendly and helpful. Nickron really went above and beyond to get us our favorite dessert (crème Brûlée). For our next vacation I will stay at the Royalton CHIC Antigua Again!

Partner

10/10

Exceptional

09 Jun 2026

Lisa Marie

Food was great. Staff was great. Beach was awesome. Our only complaint was that they’d run out of of things for the entire day such as captain Morgan or Tito’s vodca or Jack Daniel’s. That’s just not exceptable when you’re paying all tbis money and can’t have the drink you like. They ran out of Carmel at Insomnia. Again I have Carmel coffe every morning so that was very disappointing. And the food truck at the pool ran out of ketchup. That again was very frustrating to everyone there. I mean there’s burgers and fries and no ketchup. Never never should they run out of these things. I still have it a 5 but if this would happen again I’d maybe go to another royalton property. And the daily pool activities could be bumped up a couple notches. There basically was none

Partner

10/10

Exceptional

07 Jun 2026

Doodnauth

Clean rooms with great staff and good food in a amazing environment experience..great resort.

Partner

10/10

Exceptional

05 Jun 2026

Desiree

This is my go to resort. It's a Great place to stay. Staff is friendly. Entertainment is great. Beach is beautiful

Family

6/10

Pleasant

03 Jun 2026

Tyrone

The property was extremely clean and the staff was attentive when needed. The inconvenient issues was they continuously run out of towels for the pool and beach, the wait time for a drink at the swim up bar was too long and food options was limited.

Partner

8/10

Excellent

31 May 2026

Chantelle

Beautiful, clean & modern property with nice rooms, comfy beds, beautiful beaches, nice pools and amenities. My only complaint is that there were constant shortages of food and alcohol, in all bars and all restaurants on the property (example mojito ingredients were rarely available and desserts/mains not available on menus at speciality restaurants. I have addressed this issue with guest services for hopes of improvement.

Partner

10/10

Exceptional

30 May 2026

Destiny

5/5 Stars – An Unforgettable Solo Trip!
I absolutely loved my time at Royalton Chic Antigua and I will definitely be back! I traveled here on a solo trip and never once felt alone.
A huge shout-out to the entire Vibe Team! Neil and Tim are the perfect duo—they always had everyone laughing and brought the best energy. The nighttime shows were also fantastic and always super entertaining.
I also want to say a special thank you to Anita, who checked on me every single day and beautifully decorated my room for my birthday. She made me feel so welcome and cared for. Was always interested in my videos from excursions prior to the night before.
If you are thinking about booking a solo trip here, do it! Thank you to the incredible staff for an amazing stay.

Self

8/10

Excellent

30 May 2026

Karen

The food was amazing! And the property was beautiful and well maintained. Only part I didn’t like was check-in. I was staying for a short time so I wanted to go to the beach as soon as I arrived on the property. There wasn’t a place to change or luggage storage so that I could lock my things away while I was at the beach. So I ended up wasting time in the lobby

Family

6/10

Pleasant

29 May 2026

Brien

Beautiful beach, clean rooms. The food was pretty bad, but it's all inclusive so set your standards low. Most of the staff was friendly, but service was very slow at times.

Partner

2/10

Poor

28 May 2026

Luisa M

Terrible costumer service

Family

10/10

Exceptional

28 May 2026

Brianna

Between the amazing views, beautiful resort, amazing butler service with the diamond club was truly worth it! Fun things to do during the day and night time was truly a wonderful experience 10/10 will be back!

Self

10/10

Exceptional

28 May 2026

Eve

Clean room, great nightlife, awesome staff!

Self

8/10

Excellent

27 May 2026

Nia

Staff were great and ready to meet our needs. I suggest doing diamond club if you want top shelf and for a peaceful stay. Will definitely be back.

Partner

10/10

Exceptional

27 May 2026

Melissa

This resort was beautiful and clean. My husband and I had an amazing time. Would definitely go back. The staff was wonderful and really made our time pleasant.

Partner

8/10

Excellent

25 May 2026

Curtia

Amazing vacation! Miguela was the best and beyond helpful. I really like Royalton properties, but make sure to have enough of the popular spirt available on the property. Other than that me and mine will definitely be back and on to their next property.

Partner

10/10

Exceptional

25 May 2026

Ronald

The staff was very friendly

Friends

10/10

Exceptional

23 May 2026

KARIE

The staff here were excellent! Dining options were good too.

Partner

8/10

Excellent

23 May 2026

Tera

It is a beautiful resort. They have to coordinate better activities and not run out of ingredients for frozen drinks. Food was good but not deserts.

10/10

Exceptional

23 May 2026

Monique

The staff was wonderful for me and husband

Partner

6/10

Pleasant

22 May 2026

Jon

Resort and room were very clean, and the view from our room was great. Unfortunately, the service experience did not match the property itself. Most of the staff seemed annoyed when we asked for simple things, whether it was ordering a mimosa at the bar or asking for ice in the Diamond Club lounge. This was something we experienced daily at the restaurants, lounge, and bars throughout the resort.

Another disappointing issue was how often they were out of basic items. Three of the four days they were out of champagne for mimosas. I had to try three different bars before finally finding one that had it. Another day they were out of champagne, piña coladas, and strawberry daiquiris. It honestly felt like if you ordered something from the menu, there was a good chance they wouldn’t have it.

The food truck was good, but even there the same issue happened. One day I ordered a cheeseburger and was simply told they were out of cheese. Then I ordered the chicken patty, and they were out of that too. It became frustrating because no alternatives or solutions were really offered.

The same thing happened with the bourbon in the lounge. It was gone on day one, and every day afterward when we asked if more had come in, we were told it would be restocked that night. By day six when we left, it still had never been replenished.

Overall, the resort itself was beautiful and clean, but the lack of inventory and the attitude from much of the staff took away from the experience.

Partner

10/10

Exceptional

19 May 2026

Takia

Amazing resort.. will definitely stay again

Friends

4/10

Poor

19 May 2026

Chelsea

Spent 4 nights at the Resort.
The welcome drink had alcohol which I do not consume. They offered to get me something else however it never came.
Checked into the room and it was hot. Bellhop attempted to adjust the settings, but it did not change. Slept in a hot room. Reported the next morning, no one came. Reported it again late afternoon which is when someone showed and said that it was sorted. Left for an event and came back late. Same situation. Reported it again. The AC was only fixed properly the day before I was scheduled to depart. At no point was i offered a room change. To add insult to injury, I ordered room service on my last night, and I received my cutlery wrapped in a fully stained napkin.
This was it for me. This is one property I will not return to.

Self

6/10

Pleasant

18 May 2026

Kaylah

I traveled with 5 of my bridesmaids for my bachelorette trip. Half of us stayed in what was supposed to be an upgraded Diamond Club room. The day of check in, they did not get access to their room until 9PM. They were given a hospitality room with a sink and shower and forced to shower and change. When they complained and requested compensation for the inconvenience, they were only offered a bottle of alcohol which we all felt was not sufficient. The best place to eat on the resort is Haven Grill. The steakhouse was very mid and bland. I liked my lasagna at the Italian restaurant but some of the girls did not like their food. The chicken wings in the sports bar were also really good and the female bartender in there made the best drinks on the resort (ask for a passionfruit martini). The spa was also beautiful. Julissa did my 80 minute Hot stone massage and it was perfect. The hydrotherapy pools were also complimentary when you book a spa service. The resort does provide daily entertainment, however, it caters to Caucasian tourists. My friends and I are all of Caribbean descent and were disappointed with the quality of entertainment for our demographic. The staff members who made and served our drinks at the various bars around the resort really made our stay memorable : Yoan, Courtney, Adrian and Marlon went above and beyond to make sure we were comfortable and our cups were never empty.

Friends

10/10

Exceptional

18 May 2026

Stan

Stay in the resort, skip the St. John's local stores because kids still like to mess around with tourists. The Kings Casino is very very dark inside has many closed restroom stalls and that is why all the women have to use the men's restroom stalls. Lots of resort staff turn-over , many new people, some pool bars need inspection when the sun goes down to remove dishes/empty drinks. On the positive side the beach is clean, the rooms are clean, no bugs on the beach/pool areas and no bugs in the rooms/restaurants. Some room doors look, beat up and made us ask if they had a security problem or forced entry issue. Our Butler(s) were great, but the activities staff in the lobby are too young to take tourist questions seriously without sharing giggles, etc. We enjoyed the shows on the stage and the restaurants. The pool staff keeps the pool clean. Very good air conditioning and overall a nice resort.

Family

10/10

Exceptional

17 May 2026

Michelle

Beautiful beach.
A pool for everyone’s personnel preference.
The staff was wonderful.
Piscaria was incredible.
All restaurants and food truck were good.
Drinks were solid.
I enjoyed yoga every morning.

Partner

6/10

Pleasant

17 May 2026

Clayton

The room and bathroom was smaller than we thought. The bar at the pool wasn’t adequately stocked and kept running out of liquor. But the staff was very friendly and accommodating. The steakhouse ran out of steaks and only had flank steaks and none of the enhancement was available. The Italian restaurant food was great and service. The event staff was great very friendly, spoke to everyone, engaged everyone. Our check-in experience was horrible. It took very long to get our room ready. We were last out of a group to get our room. It took about 2 1/2 hours after our 3 PM check-in time.

Friends

8/10

Excellent

14 May 2026

Jason

Property is beautiful, beach is gorgeous, rooms for the Diamond Club and perks are the best. Wouldn’t stay in the resort on any other level. The diamond club butlers are the best! This resort is the most relaxing and provides entertainment nightly. Best restaurant is the steak house! And buffet near by. We went off season! I’m guessing due to this staffing was slim and so some restaurant staff seemed rude and sassy. But they didn’t ruin our mood and relaxation.

Partner

10/10

Exceptional

13 May 2026

Ralph

It was confusing to operate the contols for the AC and didn't keep us cool some of the time. Our room didn't have a beach view however, we were by a lovely quiet pool.

Friends_and_family Family

10/10

Exceptional

13 May 2026

Daniel

This is a great place to stay! First off, I was a little apprehensive booking here based off of some of the reviews on Expedia and other sites. So we went with an open mind and I’m glad we did because this resort was incredible. The view and the cleanliness of the beach is great. The property is super clean and upkept. The restaurants (ALL OF THEM) deliver for breakfast lunch and dinner. The food was great and better in my opinion than other all inclusives that we stayed at. The resort is in a quiet spot that will allow you the opportunity to just relax and recharge. Our Diamond Club butlers (Andre and Subi) were attentive to all of our needs and checked in to make sure our stay was 10/10. The ONLY complaint on arrival is that our room floor was a little dirty. Made a note and the cleaning by staff was in there right away and not only did the floor get mopped, but they changed all of the filters in the room and made sure everything was A+. So, this place is absolutely worth it and don’t get sucked into the negative reviews of those below because in my opinion, I’m not sure what they saw.

Partner

8/10

Excellent

12 May 2026

Tameka

Hotel staff was great ,food was okay but my only problem was room service was just a little slow but other then that to I will be coming back.

Friends

10/10

Exceptional

12 May 2026

Lynn

The CHIC is a small, sophisticated resort. Other Royalton properties assured me I’d have an adults only experience (by paying more to stay in Hideaway or Diamond Club). At CHIC? Not a kid in sight!!

10/10

Exceptional

12 May 2026

Cindy

my overall experience was fantastic & i will definitely go back again .

Partner

10/10

Exceptional

12 May 2026

Linette

We stayed in a presidential oceanfront suite which came with a butler. The butler was a surprise to us and they were fantastic. We had Andre and Subi. Their attention to our needs and dedication to make sure we had a good time made the trip relaxing and worry free. Our favorite food was the Haven Grill. You have to get your hands on the beef patties and chicken patties at the food truck by the pool they go quickly and for good reason. The entertainment during the day is trivia, exercise, poolside music. And at night, the entertainment was lovely, not over the top and easy to watch. The people on this island and at the resort are absolutely beautiful so kudos to the whole Island on that part. The resort is small, but the beach is walkable absolutely gorgeous with white sand and turquoise water calm waves, very swimmable. We left the resort making a trip to Shirley Heights. It is a large barbecue with a steel band playing that transitions to a band at night. We had a good time there. The food was delicious. We would absolutely come back to Antigua and specifically to this resort.

Partner

4/10

Poor

12 May 2026

Jalissa

My bathroom smelled. My room was only cleaned good the second day and then it felt like they rushed to clean my room. There was cups and plate everywhere and there was no service to clean up by the pool or beach.

8/10

Excellent

12 May 2026

Marcus

Great stay at Royalton Chic. Diamond club makes a big different. The property is beautiful, staff are great and its on a stunning beach. The only downfall is the food was a hit or miss. Some restaurants were great - all the buffets was generally good but the a la carte dinner restaurants left a lot to be desired.

Partner

8/10

Excellent

11 May 2026

Michael

My wife and I celebrated our 20th anniversary here, and we had a wonderful time! From our beautiful Presidential Suite to our amazing butlers, Rowan and Nickesha who went above and beyond for us everything was fantastic. The food was good, the pool area was fun, and the bar service at the Diamond Club pool was excellent — Ashley was phenomenal!

The bar service at the party pool bar, however, was very slow and lacked personality, even though we were tipping $3–$5 per round.

We would give this hotel 5 stars, but the nightly entertainment could be boring at times. They need more upbeat music from the Dj after the shows.

Partner

6/10

Pleasant

10 May 2026

Camille Bernedette

They run out of food every time. They need to plan their meals and make sure they have enough food for everyone.

Family

8/10

Excellent

09 May 2026

Christopher

Everything was clean, beach was always being cleaned up, ocean was fairly calm, scenery was stunning, food is rates 8/10, staff were very nice, stayed DC ocean view room and the over the water bungalow. Bungalow was super awesome just very expensive. Only odd thing was I didn’t feel the bar tenders cared much about tipping them. I’m sure they were grateful but in other countries the bar tenders really went out of their way for those who tipped. Only other downside is the ran out of beer and captain a couple of nights. All in all outstanding trip

Partner

10/10

Exceptional

08 May 2026

Tamia

Everything was perfect. The staff, rooms, food, overall environment.

Friends

10/10

Exceptional

06 May 2026

Kimberly

⭐⭐⭐⭐⭐ Our first trip to Antigua and stay at Royalton CHIC Antigua exceeded every expectation! Ignore the negative reviews and go with an open mind. The resort is smaller, peaceful, relaxing, and far more personal than the huge crowded all inclusives we usually visit.

Our clean third-floor room overlooked the quiet pool, and the sunsets were absolutely unreal. Photos truly do not capture Antigua’s beauty.

The staff was kind, responsive, and incredibly accommodating. Anytime we needed our minibar refilled, it was handled quickly. What impressed me most was how seriously they took my severe shellfish/seafood allergies. Every restaurant and buffet asked about allergies, and servers reassured me meals were prepared carefully. I have NEVER felt safer eating anywhere, even in the US.

The highlight of our trip was CHEF FRANCIS. After meeting him during Antigua Night and complimenting both his food and karaoke skills, he surprised our group with a complimentary private dinner. It was honestly Michelin-level. Every dish was perfection, including filet, chicken skewers, scalloped potatoes, and banana flambé. One person in our group adds salt and pepper to EVERYTHING and didn’t touch either shaker. That says it all!

Huge thank you as well to Jenin and bartenders Jayson, Diane, and Rachel for making our stay unforgettable.

We also explored Antigua with an amazing local driver, Kareem Benjamin, who showed us St. John’s, Jolly Beach, Shirley Heights, and Galleon Beach where we snorkele

Family

6/10

Pleasant

04 May 2026

Tonya

If you are looking for peace and tranquility, this is the place to be.
PROS:
1. Very chilled and laid back - truly a getaway from the hustle and bustle.
2. The place is beautiful, nice finishes and design taste.
3. Loved the room service amenity - no charge (unlike other resorts) and the wait time was not bad.
4. Speaking on just the room as I was in, it was pretty good - clean, up-to-date. Bed extremely comfortable, size good enough.
5. The entertainment with the dancers was really awesome - the dancers are great so I will give that to them.

CONS:
1. There is no “night-life”! So if you looking for party and fun, Everything is done pretty early.
2. Food is very tasty, but options are very limited, especially the buffet, you need way more variety and/or a different selection daily. The restaurant portions were small and they ran out of certain food quickly.
3. The reservation process at the restaurant also needs significant improvement - specifically the Caribbean Haven. We traveled 32 deep - made reservations for the Haven, and when we got there, they told us they didn’t have us down. So some of us had to wait a while and some even missed out on the oxtail dinner. How??

All in all - I’ll give it a 7 out of 10.
The aura is definitely different than other resorts I’ve stayed at. It’s best to go with a loved one to enjoy quality time away, but if you are looking for a good time, don’t have high expectations because you may leave there just a little disappointed.

Family

4/10

Poor

04 May 2026

Oyinma

The resort had some positives, but overall the experience was mixed. The pool area was very nice, and the beach views were beautiful and relaxing. The entertainment was also surprisingly good and helped make the evenings enjoyable.

The rooms were decent and generally comfortable, but there were noticeable issues with cleanliness and quality. The towels felt very cheap, and some even had stains on them, which was disappointing for a resort stay. The food quality was another letdown, as many of the meals lacked flavor and consistency.

The staff experience varied. Some employees were pleasant and helpful, while others seemed unfriendly and not very welcoming. Customer service could definitely be more consistent.

Overall, the resort has potential because of its location, pool, and entertainment, but improvements to the food quality, housekeeping standards, and customer service would make a big difference.

Friends

10/10

Exceptional

04 May 2026

Rodney Anthony

The Diamond Club Butlers and amenities were well worth it. The resort is smaller than I thought but it was not crowded and everything was great!

Family

4/10

Poor

03 May 2026

Paula

The biggest disappointment was the “pool view” room, which was clearly obstructed. The view was mostly blocked by trees and structures, so it didn’t match what was advertised at all. I also specifically requested a king bed and was given a double queen instead, which was frustrating and not addressed.

Service was noticeably slow, and while I understand it may have been affected by Election Day staffing, it still impacted the overall experience. There didn’t seem to be enough staff to keep things running smoothly.

The food was okay—nothing terrible, but nothing memorable either. For a resort at this price point, I expected much better quality and variety.

Entertainment was also underwhelming. The vibe just wasn’t there, especially compared to other resorts in this category.

On a positive note, the property itself is visually nice and well-maintained, but unfortunately that wasn’t enough to make up for the other issues.

Overall, I wouldn’t return based on this experience.

Friends

8/10

Excellent

03 May 2026

Daniel D.

While the resort and scenery are absolutely beautiful, the level of customer service in some areas detracts from the experience.

We think that we probably should’ve listened to the reviews that complained about the service here and stayed at another resort. On our first full day we returned to our room to find that it had not been serviced at all. After a candid conversation with Guest Services, that was no longer an issue and they (Shanika and Tracy) went above and beyond to try to ensure that we were having a better experience.

We dined at all the resort restaurants and ordered room service. The food was tasty, however don’t expect American portion sizes (except at Pescari which is at an additional cost). Our favorite restaurant was Olympus, which serves Mediterranean food. Overall it’s not clear if the staff pay attention to detail concerning food restrictions and allergies. On 3 separate occasions (twice with room service and once at the restaurant Vespa), it seems staff ignored our asks concerning our food (no cheese or pork). Perhaps the staff could benefit from training on this. Overall it was a good experience but I highly doubt I’d return to this resort.

Partner

8/10

Excellent

03 May 2026

Kaitlyn

Great resort perfect location! Beach was beautiful stunning breathtaking and not too busy! Room was cleaned regularly. A lot of mosquitoes get in room (so bring your fly zapper!) *Buffet Food* on the resort was mediocre(we left to get local food most of the time). but the Havens grill restaurant on the resort was DELICIOUS(ordered oxtail & mahi mahi) both👍👍 also the jerk chicken at the food truck was amazing ! Service for drinks is slow but if you’re assertive it’s a bit better. The foam party was so much fun!!! Then Mr. Brown down on the beach gave us a tour of the island which was amazing to see the different beaches !!! I would come back here it was a lot of fun best vacation ever !!

Partner

10/10

Exceptional

03 May 2026

Avanelle

Clean rooms and common areas.. well maintained

Family

8/10

Excellent

27 Apr 2026

Shirley

The Royalton CHIC is a stunning resort, however there is room for improvement.
The check in and check out staff were abrupt and not at all what would be expected of a Front of Service. I felt rushed at check in and 3 inexperienced young ladies were all speaking at once. No real happy friendly hello. On check out staff member was abrupt and again not what would be expected of a 5 star hotel.
The unsung heroes were the cleaners, maintenance staff and gardeners. They kept the Resort immaculate.
Superb choice of Restaurants but Elements buffet, apart from breakfast choice was poor, so make sure you reserve at Hunters, Olympus, Vespa, Haven.
There needs to be more sun Parasols. Enough beds but not enough shade.

Partner

6/10

Pleasant

26 Apr 2026

Dainyon Alfonzo

Beach

Partner

10/10

Exceptional

22 Apr 2026

Diana

Overall the service was excellent.

Friends

10/10

Exceptional

22 Apr 2026

Milana

We loved our stay at the Royalton Chich hotel. The property was very nice and clean and had many amenities. The rooms are nice and specious and the beds are very comfortable. The staff was very friendly and we appreciated the coffee shop, where you can get a nice cup of coffee, a snack or pastry at any time of the day. The restaurants had a nice variety of food, and it was veryWe loved our stay at the Royalton Chich hotel. The property was very nice and clean and had many amenities. The rooms are nice and specious and the beds are very comfortable. The staff was very friendly and we appreciated the coffee shop, where you can get a nice cup of coffee, a snack or pastry at any time of the day. The restaurants had a nice variety of food, and it was very easy to make reservations for dinner. We are beach lovers, and the beach was perfection. The resort is located on a beautiful quiet beach, calm waters, and a nice stretch of sand where you can walk along the water.
The only complaint I have is that there were not enough umbrellas at the beach along with the beach chairs.
easy to make reservations for dinner. We are beach lovers, and the beach was perfection. The resort is located on a beautiful quiet beach, calm waters, and a nice stretch of sand where you can walk along the water.
The only complaint I have is that there were not enough umbrellas at the beach along with the beach chairs.

I would highly recommend this property.

Friends

10/10

Exceptional

21 Apr 2026

Rachel

Was a beautiful and clean resort!!! Food was amazing! Staff was lacking, there were many times that we went to the bar or a restaurant and didn’t even get acknowledged.

Partner

10/10

Exceptional

21 Apr 2026

David Chadwick

Everything was great.

Partner

10/10

Exceptional

21 Apr 2026

CASSANDRA

This resort was nice and the food was good.

Friends

10/10

Exceptional

17 Apr 2026

Angelis

My stay at the Chic Royalton was amazing check in and out was seamless with great help with front desk clerk Aja! She was a Gem and made my stay memorable. The room upon check did smell mildewing but staff acted immediately to accommodate and the food from the coffee shop was good, buffet was mediocre, Vespa’s had the best food option and Olympus appetizer were really good!! Hunt steak was underwhelming and food came out warm and took a while. Overall experience was 8/10 highly recommended. All inclusive food isn’t always the best so explore options off of the resort to maximize experience in Antigua.

8/10

Excellent

17 Apr 2026

Laura

Overall I had a great experience at the Royalton Chic Antigua. The Fit Team was fantastic. I loved the daily aquafit! The Vibe Team did a great job keeping the atmosphere lively.

For food there were a few areas that could be improved. I really enjoyed the chicken parm at Vespa, but the pasta sauce could have been better, and the cacio e Pepe sauce wasn’t great.

The breakfast buffet was very good with lots of options, and the flank steak and mashed potatoes at the steakhouse were excellent!

Friends

10/10

Exceptional

16 Apr 2026

Julie D

This property is gorgeous. The views are breathtaking. The food was amazing. The service started out quite slow but improved throughout the trip. The bartender Richy was amazing!! Evening entertainment was entertaining! Always something to do if you wanted.

10/10

Exceptional

15 Apr 2026

BRENDA

The staff was very accommodating the beach is beautiful. It was like home away from. The rooms are spotless and fridge is always stocked. Everyone is very nice but Ersa goes above and beyond she is very down to earth. Richie the bartender along with the others were fantastic. My family and I had a wonderful time and we are looking forward to visiting again. We also enjoyed the butler service. We also visited Shirley Heights, breathtaking views and the food and music was fantastic. We had a wonderful time.

Family

8/10

Excellent

15 Apr 2026

Sabrina

The location was beautiful, and we had a great time. There was plenty of space and time to relax, along with fun activities throughout each day…especially being hosted by the amazing vibe team. The food was good, and the staff was friendly.

The only reason I didn’t give 5 stars is because the drink cups at the pool bars were old and cracked. Thankfully, we were told ahead of time to bring our own reusable cups. Also, when certain drinks or items were unavailable, the bar staff didn’t offer alternatives.

Overall, we really enjoyed our stay and would definitely recommend it.

Friends

10/10

Exceptional

14 Apr 2026

Alena

Nice boutique hotel. Excellent for couples. Clean rooms. Very courteous staff.
Great food choices. Unlimited drinks.

Self

8/10

Excellent

14 Apr 2026

GRACE

Beautiful beach with easy access. Several pools to relax in, bartenders understaffed, food was average.

Family

6/10

Pleasant

12 Apr 2026

Melissa

Great beach. Slow service. Very slow. Food - not great.
But beautiful beach and clean.

10/10

Exceptional

12 Apr 2026

Margaret Brent Van De

Beach was amazing, staff was very friendly, drinks were strong, food was okay, room was clean. We enjoyed our stay!

Partner

10/10

Exceptional

11 Apr 2026

Kelli

Be sure to upgrade to diamond club for premium drinks and Butler service

10/10

Exceptional

11 Apr 2026

Emanuel

Amazing place for relaxation

Partner

6/10

Pleasant

11 Apr 2026

Mildred

The beach view was amazing and easily accesible. Not a long walk at all from
The hotel of hotel pool. Clean and plenty of long chairs to lounge on.

Friends

4/10

Poor

10 Apr 2026

Candice

The rooms were smaller than expected. The bathrooms on the property near the pool and beach were consistently clogged and unusable. There were times we had to return to our own room to use the restroom. There were mosquitoes in our room and we realize that the door to our room doesn't seal completely. The beach views are picturesque and beautiful.

Friends

8/10

Excellent

09 Apr 2026

Cecilia

Beautiful beach! Great staff

Family

6/10

Pleasant

08 Apr 2026

Antonietta Maria

Better mini fridge and room smell. More activities and more shops nearby.