Name: DoubleTree by Hilton Taipei Zhongshan
Address: No. 123, Sec. 1, Zhongshan N. Rd, Taipei, 104, TW

10/10

Exceptional

22 Jul 2026

Jun

Staff are nice

10/10

Exceptional

08 Apr 2026

Sandry

Convenient location.
Many food options. The more contemporary Taipei is in the front part of the hotel. The older Taipei at the back. There is a grocery store on one of the smaller alleys, at the back of the hotel.
The hotel room is spacious. Interestingly, there is a glass window between the bathtub and the rest of the bedroom - a handy motorized shade (operate using a button at the side of the sink) can be utilized for privacy.

2/10

Poor

31 Mar 2026

Michael

We booked through Expedia with the intent that breakfast was included per room. We booked 3 rooms, 2 guest per room. Confirmation explicitly stated breakfast included with the rooms. Upon checking in, we were notified my 16 year does not have breakfast included, yet my 18 year does. Even after I showed them the confirmation in writing, they did not honour the deal. Because of this poor decision, we are now reluctant to book through Expedia and even more disappointed that no not stepped up rectify the problem. So 5 out of 6 of us got breakfast, and we had to pay addition for my 16 year old.
At the end of the day, no one took ownership of this error and accused the other of not doing anything about it. This is extremely disappointing and such poor customer service. We have used Expedia for many of our vacations and Hilton chains, this was so ridiculous. If you offer a package to include breakfast, have it in your confirmation email, no where did it state not included for minors, you should follow through! Very disappointed and very misleading!

10/10

Exceptional

21 Mar 2026

MARIA LUZ G

Room was clean, staff very helpful and knowledgeable

10/10

Exceptional

05 Mar 2026

DANIEL L

Really friendly staff!

10/10

Exceptional

06 Feb 2026

Ryuto

Beautiful room and was super clean

Leisure Family

10/10

Exceptional

18 Dec 2025

Francis

Lovely stay. Great location, nice modern rooms and nice staff

10/10

Exceptional

10 Dec 2025

Francis

Wonderful hotel, service and location.

Friends_and_family Family

10/10

Exceptional

30 Apr 2025

Kimberly

I had a problem with my travel plans and had to book 2 rooms last minute. The staff were so kind and welcoming. Hotel is clean and comfortable. The rooms were very nice.
The location is perfect and shopping is just a block away.

It was my daughter’s birthday and they gave her a little cake and beautiful card. She was so touched by the thoughtfulness.

Staying here is one of the best memories of our 3 wk trip.

Leisure Family

8/10

Excellent

24 Apr 2025

Penelope

We enjoyed the physical facilities and would congratulate you on the willingness and pleasantness of the staff. However I think the language was a big problem (english) and would encourage the administration to provide English speaking lessons to achieve.excellence. It is in a good location near department stores and restaurants and therefore should succeed.

Leisure Friends

10/10

Exceptional

21 Apr 2025

Jesse

This hotel checked all the boxes any traveler could hope for. I’ll absolutely stay here again.

Leisure Family

10/10

Exceptional

18 Apr 2025

Qubai

Great location!

Leisure Partner

10/10

Exceptional

13 Mar 2025

Ho Chee

Staff is helpful

Leisure Partner

10/10

Exceptional

03 Mar 2025

Andy

Great location close to train station and shopping area. very nice room. I would stay there again if I go to Taipei in the future.

Leisure Partner

10/10

Exceptional

26 Feb 2025

Heng

Double Three by Hilton Chongsan is a 5 stars standard hotel to us! Service excellence! Location. Highly recommended!

Friends_and_family Family

8/10

Excellent

04 Feb 2025

donald

A nice hotel

We had a good time in Taipei and the hotel is fair good. 5 mins walk to mrt with lots of eateries nearby. The room is big enough as well as the bathroom.Bed is firm and nice. Pillows are too soft for my liking. Breakfast is good. Gym is decent. I would recommend for those who prefer to be near to shopping areas.

Partner

10/10

Exceptional

17 Jan 2025

William

This hotel was a great choice as our first hotel in our Taiwan trip. It is so close to Taipei central station and other MRT stations which made travel around the city very easy as well as convenient. The staff were all very pleasant and kind, I even received a birthday card as well as cake as we arrived a day after my birthday. The breakfast was pretty good and offered some variety. The room was very spacious, the beds very comfortable and everything was kept very clean.

Leisure Partner

10/10

Exceptional

16 Jan 2025

Ling

Super convenient location. Rooms are clean and spacious.

Leisure Family

6/10

Pleasant

14 Jan 2025

Xianfeng

这次家庭出行，房间里面住了2大1小，打电话要求客房提供多一条浴巾后，客房送过来一条洗脸巾，说是浴巾质量管控只有洗脸巾，又反复电话投诉之后才送过来一条新的浴巾。

酒店的地理位置很好，周边有很多好吃的餐厅。酒店本身的早餐挺特别的，每天都有特别的中式套餐，住了4天都没有吃到重样的。

Leisure Family

10/10

Exceptional

29 Dec 2024

Masayo

Very nice hotel! Very comfortable and convenient.
Staff is very friendly and sincere!

Leisure Partner

10/10

Exceptional

23 Dec 2024

JIAMEI

Great location , great hotel . Will come again

10/10

Exceptional

22 Dec 2024

Barrie

Excellent service!!!

Leisure

8/10

Excellent

14 Dec 2024

Tat Leong

Satisfied

Leisure Friends

10/10

Exceptional

17 Nov 2024

Mami

All the staff were very welcoming and polite, and I was able to check in comfortably.

Leisure Family

6/10

Pleasant

15 Nov 2024

Sang Ho

Good location

Business Self

10/10

Exceptional

12 Nov 2024

David

Great stay!

Great stay. All of the reception staff were super friendly and helpful in every way possible. Breakfast ( both Chinese and Western) was really fine. I’d gladly stay there again.

Self

10/10

Exceptional

10 Nov 2024

Leung

Candy was so nice and sweet and kind!

Leisure Family

10/10

Exceptional

05 Nov 2024

Vivian

Good experience

Leisure Friends

10/10

Exceptional

30 Oct 2024

Tiffany

Very nice modern hotel right in the middle of town. Great staff, lots to do, and close to a lot of attractions.

Leisure Self

10/10

Exceptional

09 Aug 2024

BRYAN JUN HAN

there is a subway in walking distance, where you can connect to different part of the city

Leisure Partner

10/10

Exceptional

04 Aug 2024

Ching

I love the location, clean rooms and friendly staff

10/10

Exceptional

05 Jun 2024

Verified traveler

Taiwan holiday

The hotel is a short walk from Zhongshan station exit 2, but the stairs there could be challenging if you have heavy luggage so may want to try another exit with lift or escalator. The hotel staffs are very polite and helpful, always greeting and smiling. Our room is spacious and clean and the bed was very comfortable. There are food options and shopping malls close to the hotel too. The only disappointment was the lack of nice view.

Friends_and_family Family

10/10

Exceptional

02 Jun 2024

DAMIAN

Was ok location, limited dining options

10/10

Exceptional

22 May 2024

YI CHAO

location is very central and convenient

10/10

Exceptional

21 May 2024

Qianyu

Great staff

10/10

Exceptional

12 May 2024

Jennifer

Must Stay!

The Doubletree was amazing from the time we entered until the time we left. The reception staff was always friendly and helpful. The rooms were beautiful, spacious, and clean. We enjoyed our stay very much. It was in a perfect location close to food, shopping, and the train station.

Friends_and_family Friends

10/10

Exceptional

12 May 2024

Gabor

I have felt throughout that my stay actually matter for the staff; they have gone the extra mile whenever I had a request.

Business Self

10/10

Exceptional

09 May 2024

Mary

Everyone in front desk is very friendly and helpful. Will definitely stay again

Leisure Family

10/10

Exceptional

24 Mar 2024

Li Ming

A pleasant stay

Location is excellent and the environment is good and comfortable.

Friends_and_family Family

10/10

Exceptional

10 Mar 2024

HUI CHING

Wonderful Stay.

Business Self

10/10

Exceptional

09 Feb 2024

George

Amazing staff. Service is what makes the hotel so great outside of the location. Everyone at the hotel was extremely friendly and so helpful !

Leisure Self

10/10

Exceptional

04 Feb 2024

Faye

The property is clean & spacious with very modern conveniences. The daily western or eastern style breakfast is a very nice extra to our stay. The property is very conveniently located in a bustling shopping area with restaurants and department stores galore just a few steps away. Step onto the side streets and we found a variety of smaller restaurants catering to many cuisines. Bars too. Staff is very friendly by the front desk and helpful with our inquiries in English. Would highly recommend this property.

Leisure Family

10/10

Exceptional

31 Jan 2024

Adele

The friendly front of house staff always greet you like a family member on arrival back to the hotel and you felt extremely welcomed.
Their English was excellent and they were very helpful with directions or ordering a taxi to the airport.
They even organised a breakfast box as we left at like 4am - without us asking.
They remembered how you like your eggs cooked in the morning.
Little things like that went a long way in making our stay super comfortable and we really appreciated that.
We miss them already!

Leisure Partner

10/10

Exceptional

11 Jan 2024

LESLIE LIE CHING

Great friendly and informative staff, nice rooms with Toto Washlet and very walkable safe neighborhood. Can walk from Taipei Main Station in 10 minutes. The breakfast is made to order, decent plentiful options overall.

Leisure

10/10

Exceptional

13 Dec 2023

Sarah

A Convenient Choice

Stayed for 4 days for a convention nearby and this turns out to be quite a convenient choice. For one, its very near the airport where I arrived in; i didnt have to experi3nce too much traffic in going to the convention site. Second is that most of the hotelsnin Newport are interconnected -- to go to Marriott, all i needed was to walk past an indoor bridge towards Newport Mall, then into Marriot. I need not have to worry about bad outdoor weather or getting a taxi.
Third, the room.I stayed in at the 6th floor was very spacious, and being at the end (corner), it was so quiet and peaceful. Its probably all I needed as a break from the routine work.
The amenities, the food at the breakfast buffet --they all excelled. I also used the gym which was open for 24 hours! I loved it!
Lastly, the staff were very courteous and approachable. Its as if theyve known you for quite some time. I cannot say anything bad about this hotel. And its my first time there, too. Would probably be a returning there whenever am in Manila.

Business Self

10/10

Exceptional

30 Nov 2023

Bindu

EXCELLENT

Leisure Family

10/10

Exceptional

02 Nov 2023

Wenter

This is probably our twelfth stay here and love it every time. The service is always great, love the staff here!!

Business Partner

10/10

Exceptional

29 Sep 2023

Robby

I really enjoyed my stay here. The hotel is in a great location. The staff were friendly and helpful through out my stay. I found my room comfortable and appreciated the size of the pillow. Everything was great.

Leisure

10/10

Exceptional

16 Aug 2023

LI-CHI DAVID

Stayed there for 6 nights from 9 to 15 Aug'23. Hotel staff were all friendly, polite and helpful, rooms were new, modern and nicely made up. Location is near train station and lots of eateries around. Very convenient. A great place to stay in Taipei!:)
The only 1 complain was the hair dryer seems a bit weak.

Leisure Family

10/10

Exceptional

17 Jul 2023

Ka Kui

Close to metro, shopping area. A lot of good dining options nearby

Leisure Family

8/10

Excellent

09 Jul 2023

see soon

it's clean and nice.

10/10

Exceptional

03 Jul 2023

Zhihui Melissa

Nice rooms and convenient location area

Leisure Family_with_children

10/10

Exceptional

25 Jun 2023

Jonathan

The hotel is new and very clean

10/10

Exceptional

30 May 2023

Carolyn

Excellent location, clean and quiet room, good water pressure, delicious breakfast. Walkable to many dining options, zhongshan station and a department store. There is also basement parking available within the premises.

Leisure Family

8/10

Excellent

05 May 2023

Sisi

Less than 10mins walk to Zhongshan station with lotsa dining options. Got the balcony room, unfortunately with no view and without even a chair to chill in. Day curtains are no longer white, need a wash soon.

Leisure Partner

10/10

Exceptional

05 Apr 2023

Angela

Great experience

Business

10/10

Exceptional

22 Jan 2023

Bo

Excellent

Friends_and_family Family

8/10

Excellent

10 Jan 2023

Verified traveler

A decent hotel

A decent hotel overall. No complaints about hotel staff, they were all quite nice and met expectations. That said, there was a miscommunication which resulted in a n early morning call. We requested for taxi service for our departure on Saturday and they called us rather early in the morning of Friday, wasn’t able to return to sleep after the call.
The room we had met our expectations and it was a pretty good room overall. The only issue we had with this room was the bathroom’s sink - the faucet leaked. Despite getting the staff to look into it, it still leaked when we returned to our room. No major inconvenience caused though.

I wouldn’t say it is located near the mrt station but it isn’t far either. If one is interested to put up at this hotel and has luggage, the advice is to not take the nearest exit as it only has a long flight of stairs; use exits that have escalators or make use of their elevators.

There are breakfast stalls nearby but do expect a 5 - 10 minute walk. There are at least two breakfast places very near DoubleTree.

Friends_and_family Family

10/10

Exceptional

31 Dec 2022

Huey Yenn

Superb location, near to Zhongshan MRT and walking distance to Taipei Main Station. The room is spacious and they gave me a corner room so it is really well lit with lots of natural light. No pool or fancy lobby, pretty basic facilities it seems. But that doesn’t bother me much since I am out most of the day anyway.

Leisure Self

8/10

Excellent

03 Dec 2022

Noam

Bad breakfast

Breakfast could be much better

Business

6/10

Pleasant

12 Nov 2022

Verified traveler

An adequate new property with smallish rooms. No facilities other than a small gym.

10/10

Exceptional

13 Oct 2022

Leon

Taipei

Great hotel, convenient to all. Very clean and right in the heart of town

Business

10/10

Exceptional

07 Oct 2022

Verified traveler

Quiet get away place in the crowded city area.

Good service and nice staff. Love the complimentary cookies, probably one of the best chocolate chip cookies in Taiwan. I had to ask for more.

Friends_and_family Family

2/10

Poor

21 Sep 2022

Cindy

The staff was crazy, when check in he informed me the room only equip with shower, I was ok with it, but the reality is he gave me a handicap room equipped with all necessary tools for handicap or elders , it will be good for them, but to a healthy customer it’s not only inconvenient, also wired. If he told me that was the only room available, I might take it with understanding mind, currently Taiwan has all kinds rooms available, the only reason I choice Double Trees is because the goodwill, but with this experience, Double Trees will never be a choice anymore

Business Self

10/10

Exceptional

05 Oct 2021

Chiao Jung

Very nice hotel and room! We love it!!!

Friends_and_family Friends

10/10

Exceptional

28 Jan 2021

Chui Ying Winnie

The good Double Tree tradition

Very nice hotel. Excellent location. Good value for money too.

Business

10/10

Exceptional

18 Sep 2020

Soar

The hotel is very conveniently located near the Red Line MRT station, and easily walkable to shops. The hotel room is very nicely designed, it has everything you need for a hotel stay. Very clean, comfortable and at the usual high standard that Hilton always offers. Reception staff was professional and friendly.

Business Self

10/10

Exceptional

03 Sep 2020

young

Perfect hotel

Perpect 10/10 hotel. Good room, good staff, clean room, good laundry service, good house keeping staff, quiet and relaxing environment, well-managed, very nice hotel overall. I'd like to come back when I get to travel again in Taiwan.

Business

10/10

Exceptional

15 Mar 2020

ting yu

Everything is good but breakfast has a big room to improve. If it’s because of the low season due to COVID-19, probably it would be way better changing it to one portion serving and improve the quality of food.

Self

10/10

Exceptional

30 Jan 2020

Verified traveler

Great hotel

Great, convenient location next to ZhongShan Station, near numerous restaurants n shopping. Relatively new hotel, spacious well designed rooms. Big king size bed but pillow too soft - a quick word with the front desk n 2 firmer pillows were placed in the room. Will stay again.

Friends_and_family Family

10/10

Exceptional

28 Jan 2020

AC

Staff were all polite and helpful. They were all friendly and eager to assist. A very pleasant stay indeed.

Leisure Family_with_children

10/10

Exceptional

21 Jan 2020

Verified traveler

Great Location

The location is very convenience.

Friends_and_family Friends

10/10

Exceptional

18 Jan 2020

mish

Staff were attentive and courteous. Always standing by to assist. Lots of usb charging outlets in the room. Great breakfast.
My only complaint is that the toilet and shower doors tended to slam shut (loud and annoying) and the thick rubber seal did it’s job so well extra strength is required to open the doors!

Leisure Family

8/10

Excellent

10 Jan 2020

Verified traveler

Everything was fine except breakfast choice rather limited

Friends_and_family Partner

10/10

Exceptional

05 Jan 2020

Verified traveler

Nice location. Easy walking to food, shopping, transport.

Business_and_leisure Friends

10/10

Exceptional

02 Jan 2020

Verified traveler

Nice and clean room, great new hotel and strongly recommended.

Leisure Family

10/10

Exceptional

01 Jan 2020

Vivian

Super friendly and helpful staff, been so helpful to assist shipping parcels for me without going to post office ourselves. room is clean and spacious. Hotel location is very convenient, only one street to shopping department store and train station.

Leisure Family_with_children

8/10

Excellent

31 Dec 2019

Leung

Staff were friendly and the room was clean and comfortable. However, we were assigned to a disable access room, the bathroom is very wet at all times as there is no bath curtain or glass when taking shower.

Partner

10/10

Exceptional

31 Dec 2019

Verified traveler

Recommended!

New hotel, excellent location and friendly staff. Bed is comfortable but pillows are soft.

Partner

10/10

Exceptional

28 Dec 2019

Ren

Highly recommended

Only 2 lifts so can be a wait when its peak hour and carpark entrance is narrow.
Breakfast should have more variety considering the price though. But service is befitting of 5 stars hotel which more than make up for the short coming.

Friends_and_family Family

10/10

Exceptional

24 Dec 2019

Vivian

Best location and near Taipei station. Convenient to shopping. Very helpful and friendly staff

Leisure Family

8/10

Excellent

24 Dec 2019

Traveller

Location is fine, but the noise from the room at upper floor was loud and clear.

Friends_and_family Family

10/10

Exceptional

16 Dec 2019

Cindy kit ying

Highly recommended, great location and caring staff

Friends_and_family Friends

10/10

Exceptional

03 Dec 2019

Verified traveler

Absolutely wonderful stay

It was amazing how the room wasn’t ready when we arrived & they delivered our luggages to the room when it was ready, before we came back from our exploration in Taipei. The welcome cookie greeted us warm after we checked in a 2nd time. They even had a small cake & a handwritten/hand drawn birthday card for me! The room was great & comfortable, we could even have a glimpse of 101 from our windows! 1 of my best stays in Taipei!

Friends_and_family Friends

10/10

Exceptional

19 Nov 2019

Verified traveler

The walkability of the area is off the charts. There’s shopping, food, metro all in easy walking distance. The hotel itself is very nice and clean with beautiful rooms and very comfortable beds. The breakfast and gym could both be better. The one thing I didn’t like about the room is that there was no way to go to the bathroom in the middle of the night without turning on a light that would disturb your partner. Other room configurations didn’t have that issue, so it might be something to check before unpacking. Other than that, I would definitely stay here again

Friends_and_family Family

10/10

Exceptional

15 Nov 2019

Verified traveler

Excellent!

New hotel. Room is comfortable. And service is good. Convenient location.

Partner

6/10

Pleasant

14 Nov 2019

Jay

The room is clean and quite large. Everything was great until the check out day. The cleaning party barged into my room at 9am without even knocking the door - and this happened while I had the \"Do Not Disturb\" light on. This is quite unprofessional and never had this happen to me in a 4+ star hotel.

Business Self

8/10

Excellent

03 Nov 2019

Verified traveler

C

My reservation was for 2 persons, and adult and child, and I had provided the age of my child (12 years)upfront. Reservation included breakfast. These details were confirmed by email in the booking confirmation. However when I had proceeded for breakfast on the first day, I was informed that the breakfast for my child was payable as my child was above 6 years. This assumption of my child is flawed and ignores my booking details. The joke is that if I had put 2 adults in the booking, breakfast for the double room would have been free. This left a poor aftertaste to an otherwise good experience.

Friends_and_family Family

8/10

Excellent

01 Nov 2019

Verified traveler

front dest staff, particular Sharon, very helpful, closed to subway, safe neighbourhood

Leisure

10/10

Exceptional

27 Oct 2019

MasahiroKawano

This is my second time to stay this hotel. This time was also really comfortable!!

Friends_and_family Family

10/10

Exceptional

16 Oct 2019

Verified traveler

Clean and tidy, excellent service, as nice as other double tree. Good location with malls nearby at walkable distance, surrounded by restaurants of all choices. Did this for business travel and staffs there offered great experience on parcels delivery, thanks a lot.

Business Friends

10/10

Exceptional

12 Oct 2019

Verified traveler

Location is the key and easy to access transportation

Leisure Family

8/10

Excellent

12 Oct 2019

IanYY

very convenient location. modern renovation. Big bathroom

Leisure Partner

10/10

Exceptional

09 Oct 2019

Verified traveler

Great location and very new hotel

Great location , less 5mins walk from station and bus stop. This area has lots of restaurants , next door hotpot is yummy and plenty of massage places to visit after a long day outside. Staff are friendly and helpful.

Friends

10/10

Exceptional

04 Oct 2019

Angela

Staff was very friendly and helpful. Spoke fluent English.

Friends_and_family Family

10/10

Exceptional

29 Sep 2019

Verified traveler

Thoughtful staff

Staff are thoughtful and helpful. Wonderful service.

Partner

10/10

Exceptional

27 Aug 2019

Gina

Hotel is amazing. Looking forward to go back again. :)

Partner

10/10

Exceptional

26 Aug 2019

Karen

Very excellent area and service,staff are very warm and the rooms are very new. It is near station so a lot of shops and restaurant can be found near by . Recommend u all to stay here

Leisure Partner

10/10

Exceptional

26 Aug 2019

Verified traveler

Close to station and department store. Friendly staff and good service.

Leisure Partner

10/10

Exceptional

18 Aug 2019

Ip

The room size is pretty big with good lighting design. The only weakness would be the view as our room was directly facing the family room of an apartment next door.

Friends_and_family Friends