Regent Taipei

8/10

Excellent

10 Mar 2026

Edwin

Clean, good location and staff was very nice.

10/10

Exceptional

01 Mar 2026

John

Beautiful Hotel!!! Very clean and service from everyone I encountered is the best! Louis from the front desk did an exceptionally great job checking me into the hotel and explaining all the services offered by the hotel! I highly recommend this hotel!!! Thank you very much!!!

Self

10/10

Exceptional

02 Feb 2026

ella

The beast

10/10

Exceptional

01 Feb 2026

Paul

Wonderful room and facilities. Friendly and helpful staff, great location. Gym and sauna facilities also wonderful.

Business

10/10

Exceptional

23 Jan 2026

Carolyn

Room was excellent spacious comfortable nightlights and every detail was perfect

Leisure Partner

10/10

Exceptional

17 Jan 2026

Cathy

Good service

10/10

Exceptional

13 Jan 2026

JOSHIH

Nice

Business

10/10

Exceptional

11 Jan 2026

Anita

Spacious room, helpful staff particularly the front door, and we enjoyed using the pool and the bakery downstairs.

Leisure Family

10/10

Exceptional

10 Jan 2026

stuart dean

Everything was perfect

10/10

Exceptional

05 Jan 2026

Jose

Very nice hotel

6/10

Pleasant

05 Jan 2026

Steve

It's a very nicely appointed but also a very dated hotel. There are a lot of restaurants in this building so you'll get a mix of food scents in the hallways and sometimes in your room. It needs to be updated - carpeting, furniture and fixtures. The old timey physical KEY that is very cumbersome to use needs to be retired... Nice location.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Yvette

Excellent service, spacious room

10/10

Exceptional

02 Jan 2026

Cory

The hotel was centrally located and very convenient. We thoroughly enjoyed our stay.

10/10

Exceptional

01 Jan 2026

Alessandro

Did not have breakfast

Partner

6/10

Pleasant

31 Dec 2025

hugh

Room and corridors smelt funny, windows can’t be opened. Lobby like a Sogo department store. Never available seats in lobby. Nowhere to have a quite drink. Rooms quite dated.

10/10

Exceptional

29 Dec 2025

lin

we love stayed in regent Taipei, everything was perfect. if I go back to taipei, i will stay there again.
Lynda

Leisure Partner

10/10

Exceptional

28 Dec 2025

Niap

Great service, fantastic location and lots of food options in hotel

Leisure Partner

8/10

Excellent

25 Dec 2025

Koh Yen Yen

Other than the bed, everything was excellent

10/10

Exceptional

17 Dec 2025

Tina

The room was spacious and very clean. Staff were friendly and welcoming.

Partner

10/10

Exceptional

14 Dec 2025

YI TING

Staff is polite and helpful

10/10

Exceptional

13 Dec 2025

Tammy

The room was large and comfortable. The breakfast buffet had so many options. The food was fantastic. Great location.

Partner

10/10

Exceptional

10 Dec 2025

Guang

The hotel offers excellent service. The breakfast is delicious with a wide variety of options. It is conveniently located near an MRT station,Shin Kong Mitsukoshi, Ningxia Nigh Market.

Leisure Family

10/10

Exceptional

07 Dec 2025

Clifford

Q

8/10

Excellent

07 Dec 2025

Rui

Breakfast cost 880twd+10% pp but it was disappointing.

1) my bill was given to me while I’m eating half way, and the waiter presents the billing without saying anything. Super weird and rude.
2) food quality wasn’t good. Low quality bacon and super oily fried egg. I tired several variety and non of them are very satisfying.

Leisure Family

10/10

Exceptional

03 Dec 2025

Adriana

Location was great & staff very friendly. Breakfast was great with good quality food & wide selections

Friends_and_family Family

4/10

Poor

02 Dec 2025

Albert

for the price I paid, it is far below my expectation.
especially the buffet, I made a reservation through your front desk two days in advance but I had to line up for 30 minutes to get to my seats, and worst of all, my seats were not made up. What a disappointment.

Business

10/10

Exceptional

02 Dec 2025

Caroline

Great hotel, rooftop pool was lovely, gym in the basement was good but a little dated and in need of updating. Overall very good stay, but some areas were a little dark (rooms, corridors, lifts). You have to walk across the lobby and into another lift to access the basement gym.

Business

4/10

Poor

28 Nov 2025

Robert J.

Have been coming to property for last 15 years always looking forward , this year they acted like they didn't know me , room was subpar and way more expensive , I wasn't offered lounge access which I had looked forward too , then when I called they wanted extra $100 per day , no amenities in room , freezing cold room even without air on . King bed was 2 singles pushed together with bump in middle . Very disappointed and likely have lost me as customer

Business

10/10

Exceptional

18 Nov 2025

Audrey

The room was spacious, the bed was so comfortable, the room and hotel were spotless. The staff was wonderful and so helpful. We had a club room on the 19th floor and the lounge staff and experience for breakfast, afternoon tea and cocktails in the evening truly made our stay very comfortable.

The location in Zhongshan was perfect for dept store shopping as well as shopping along the quaint lanes of Chi Feng St and Zhongshan Road.

Leisure Partner

8/10

Excellent

16 Nov 2025

Kelly DUNCAN

2nd time here this year. Staff excellent, room clean, just the air conditioning not cool enough at times. Specially daytime.

Leisure Self

10/10

Exceptional

13 Nov 2025

Cathy

I love this hotel! It's the second time I've stayed there. The rooms are gorgeous, location is excellent, rooftop swimming pool is so special - it's a classic, elegant property. There are a few touches that could use modernizing - ie key cards instead of keys - and the lobby can be crowded due to the many events hosted at the hotel. That said - I love this hotel and would stay there any time I am in Taipei.

10/10

Exceptional

11 Nov 2025

Yunxuan

Old hotel with 5 star services

Leisure Partner

6/10

Pleasant

06 Nov 2025

DAVID

The bed was incredibly hard.
The service at the bar was ok, but annoying to be prompted to get up and pay before I’d even tasted my second drink.
Apart from this, it’s a good hotel in a good area. I wouldn’t stay there again, though - I don’t think the luxury, designer label suited me

Partner

10/10

Exceptional

05 Nov 2025

Pei

Clean room

10/10

Exceptional

03 Nov 2025

Howard

This property is stylish with good service. The room is clean, spacious and quiet. We stayed 4 nights with good memory.

Leisure Family

8/10

Excellent

03 Nov 2025

Hui Chin

Clean room

Leisure Friends

10/10

Exceptional

02 Nov 2025

John

Better than what expected.

10/10

Exceptional

02 Nov 2025

Nadya

I stay at this hotel every year for at least 1 week. One of my favorite hotels in the world. The service is always flawless and excellent food options.

Business_and_leisure Partner

10/10

Exceptional

01 Nov 2025

Stuart

Exactly what I would expect from the Regent. Classy, clean, detail-oriented.
A lovely stay plus they were slightly flexible with timings and even gave us a honeymoon cake!
Lovely stay

Leisure Partner

8/10

Excellent

01 Nov 2025

Mardo

I had a very bad stay the air conditioner in my room did not work well one night freezing one night no air for a 5 star hotel they gave me a heater in the room and a fan so I can choose the temperature absolutely unacceptable.
No effort was made t o make up for my 3 nights stay .
The bath robe is too small I need 2 to cover myself.
I have been going there for 20 years and I am totally disappointed

10/10

Exceptional

28 Oct 2025

Amanda

Regent has a lot of activities all the time, a fun place to stay. You can't not bored staying here. It is very well maintained establishment.

Partner

10/10

Exceptional

26 Oct 2025

Arie

staff were fantastic. Many good dining options. Super convenient.

Leisure Partner

10/10

Exceptional

25 Oct 2025

Hsueh-hui

Excellent

Friends_and_family Family

8/10

Excellent

23 Oct 2025

WILLIAM CHANGYU

it's very nice hotel , I like it

Leisure Family

10/10

Exceptional

18 Oct 2025

Michael

Very good hotel with excellent service from everyone 👏👍👍

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

Solomon

big rooms. clean

10/10

Exceptional

13 Oct 2025

Mark

Incredible Hotel considering built in the 70’s. Was a tad worried at first but has more than kept with the times. Highly recommend Taipan Room with Club Benefits. Big Thank You to Staff Member Cherie from Indonesia, extremely personable & made our stay unforgettable.

Business Partner

10/10

Exceptional

13 Oct 2025

Lonnie

Staff was very friendly and helpful! Would definitely recommend this hotel

Leisure Family

10/10

Exceptional

08 Oct 2025

Lawrence

Luxury hotel in a very convenient location. Staff was wonderful.

10/10

Exceptional

08 Oct 2025

I-Ping

Staff friendly and helpful

Leisure Family

10/10

Exceptional

07 Oct 2025

MINGCHUN SHIH

Everything is good , but room key a little too heavy,

Leisure Family

10/10

Exceptional

07 Oct 2025

Jeremy

Nice locations

Leisure Family

10/10

Exceptional

03 Oct 2025

Aileen

Clean, Convenient and good location

Leisure Family

10/10

Exceptional

29 Sep 2025

David Li-Ming

Very comfortable and convenient.

Business_and_leisure Partner

10/10

Exceptional

25 Sep 2025

Thomas

Service was excellent. Very attentive.

Leisure Family

8/10

Excellent

20 Sep 2025

Ai

Hotel is a bit old but pretty well maintained. Also within walking walking distance to many restaurants and stores. But staff could be better trained, e.g. Many of the staff don’t speak Chinese (National language in Taiwan) and hotel also won’t give us IHG points because we booked the room through EXPEDIA.

Leisure Family

10/10

Exceptional

08 Sep 2025

Kelly

10/10!

Wonderful stay! Very clean, excellent staff, super comfortable room and bed. Absolutely loved the rooftop pool. Highly recommend!

Self

10/10

Exceptional

05 Sep 2025

Sunghoon

Great locatuon and pleasant stay

Business Self

6/10

Pleasant

01 Sep 2025

Weitang

The toilet bidet was broken when I checked in. The staff replaced a new one in a timely manner. The second day around 10 pm. The shower room ceiling start leaking water. Called the staff and was fixed in an hour. Therefore, the staffs are excellent but the facility needs more care before customers move in.

Business_and_leisure Family

10/10

Exceptional

24 Aug 2025

Heng

Great customer services and offer a lot even within the hotel itself, quality food, bar with great vibe and stores!

Business Self

10/10

Exceptional

22 Aug 2025

steve

All the staff are eager to please. The breakfast is top shelf The rooms are clean and beds very comfortable. Could not ask for more.

Business Self

10/10

Exceptional

20 Aug 2025

Kenny

No convenience for airport transportation

Leisure Family_with_children

10/10

Exceptional

18 Aug 2025

Emmylou

The property was beautiful and well maintained. Everyone was professional and knowledgeable. They went above and beyond. It was centrally located and in a very nice and convenient area. I would definitely go back.

Leisure Family

10/10

Exceptional

15 Aug 2025

Hee-Jin

Love this iconic hotel. The gym is old and underground. The room is nicely appointed.

10/10

Exceptional

12 Aug 2025

canson

It’s a very top 5 star hotel in the location. I almost stay here every time I come. Very good except this time when I checked in, I was assigned a room with no espresso coffee Machine. But they correct it as soon as I asked.

Leisure Family_with_children

10/10

Exceptional

11 Aug 2025

canson

It’s a very 9.8/10 5 star hotel. Almost nothing to pick on

Leisure Family_with_children

10/10

Exceptional

08 Aug 2025

canson

It’s really a convenient location to tourists they want to try local cuisines. It’s extremely well located as a 5 star property

Leisure Family_with_children

10/10

Exceptional

07 Aug 2025

Gil

Ease of check in

Leisure Partner

10/10

Exceptional

26 Jul 2025

Brian

We always love staying at the Regent when we visit Taipei.

10/10

Exceptional

09 Jul 2025

Strong

Nice property and goid service.

10/10

Exceptional

01 Jul 2025

Brian

Very accommodating with baby amenities

10/10

Exceptional

28 Jun 2025

Amy

Nice hotel and friendly staff definitely worth it to stay.

10/10

Exceptional

22 Jun 2025

Tracey

Wonderful location. Staff very helpful and considerate. Very convenient to the metro. The metro was very very easy to use. Great shops nearby.

Leisure Partner

10/10

Exceptional

04 Jun 2025

Bing

Excellent service

Leisure Self

10/10

Exceptional

31 May 2025

Kimberly

Beautiful hotel with friendly staff

10/10

Exceptional

28 May 2025

Sri Harsha

Nice place. Good view of the nearby park.

Business Self

8/10

Excellent

21 May 2025

Ivan

Priority in garage parking should be done for hotel residents. We have to water in public line more then 30 minutes just to get into garage where we had a dedicated parking space.

Business_and_leisure Family

10/10

Exceptional

20 May 2025

Kevin

The receptionist during the checkin process was extremely friendly and helpful. The room is spacious and clean. Highly recommend.

Leisure Family

10/10

Exceptional

14 May 2025

YAN YAN

This hotel is conveniently located within multiple convenient stores nearby and just a short 10 minutes walk from the nearest MRT station. The room was clean, spacious, and comfortable. The best is their breakfast buffet, the freshly baked croissants and their smoked salmon are my go-to everyday for the week I was there, I can never get tired of their breakfast!

Leisure Partner

10/10

Exceptional

10 May 2025

Tai

Excellent service

Excellent service. House cleaning comes twice a day. Concierge got us a dinner reservation at Silk house in the hotel that was notoriously hard to book. Location is excellent. Had a wonderful two week stay. Will book again

Partner

8/10

Excellent

08 May 2025

Lynette

Overall was a nice stay - only thing is that all lounges required you to pay as part of a package to access.

8/10

Excellent

03 May 2025

Mee Yeong

kind staff, clean room, safe around

Business_and_leisure Family

8/10

Excellent

01 May 2025

lian

excellent central location and service.

but the airconditioner and heater were not working well. I was given a spce heater to counter the chill night.

Leisure Self

10/10

Exceptional

01 May 2025

Ming-Hsun

Third time staying at this hotel.
Rooms are spacious and quiet. Great stay.

Leisure Family

10/10

Exceptional

01 May 2025

Ming-Hsun

Overall the hotel is very clean and quiet. Spacious room and nice bathroom. Staffs are friendly. There are many great restaurants and bar within the facility. Swim pool is a bit small and changing room could use some improvement. Other than that, this is one of my favorite hotels in Taipei.

Business Self

10/10

Exceptional

17 Apr 2025

Kelly

Nothing but excellent facilities, service and staff. 10/10!

Leisure Self

10/10

Exceptional

16 Apr 2025

JIA

It is luxury 5 star hotel that located in the quieter corner of this busy city. It is surrounded by many shops and restaurants in walking distance. Especially for people who love to shop or try local food. We love the hotel offer many food choices- hundreds of selections of great breakfast buffet items and the food are delicious. It also offers Saua, Rooftop. swimming pool, lounge… We love quite and clean environment, the variety of food, 10 - 13 walking distance to public transportation and/or attractions. Of course, the staff made us feel very pleasant. We definitely choose this hotel again when come back to Taipei and strongly recommend to people for indulgent vacation.

Leisure Family

10/10

Exceptional

14 Apr 2025

Siuling

Convenient location, close to shops, dinning, subway.

8/10

Excellent

11 Apr 2025

Eric

Good location and good customer services

Business Self

10/10

Exceptional

09 Apr 2025

Matthew

Great experience staying at the Regent. Service was excellent and very welcoming. Taxi service very convenient. Mattress seemed firm but I slept great. They were doing construction during the day a few floors up but it was hardly noticeable apart from the first day when we were napping due to jet lag.

Leisure Family

10/10

Exceptional

05 Apr 2025

Jack

Overall service is top notch. Staff did notice during the time of stay was my birthday, and even sent me a birthday cake. Will definitely stay again ！

Leisure Family

10/10

Exceptional

02 Apr 2025

Jacqlene

N/a

10/10

Exceptional

21 Mar 2025

Jack

Best property and great breakfast selections.
Will be back.
Many Thanks,
J

Business Self

8/10

Excellent

13 Mar 2025

Kar Chun Kenneth

This property is generally great, is just that on the first day the wi-fi and the TV is not functioning properly, also on the first day the check in is abit slow and things is not explained clearly on my check in day, for a five star hotel that is not ok. Other than that other staff on the front desk are great answer all my questions clearly and politely thank you for that!

Leisure Self

10/10

Exceptional

12 Mar 2025

John

Well trained staff that provides 5-star customer service. Had to change rooms due to a strong foul odor.

Leisure

10/10

Exceptional

06 Mar 2025

Mardo

I have been staying at this property for years the staff and services are amazing they make you feel welcomed

Business Self

6/10

Pleasant

01 Mar 2025

kenneth

Problems with the Regent

I am not sure what to say about this hotel-in general, this is an upscale, older, but very well-maintained property. The interior design and features are quite sophisticated and are deserving of a five-star status.

Having said that though, the main problem we encountered with this hotel was the original check in and room assignment. We had a booked a room with a balcony and a nice city view. When we checked in, they assigned us a room with a view of two very dirty buildings in the background of a construction site. There was an active crane and work going on right outside of our window, which was very, very unpleasant.

We returned to front desk, confronted them with this, and finally were able to have a front desk manger help us. To her credit, she was able to get us a much more suitable room assignment.

So everything ended well, but we were left with a concern about the business ethics and intent of a seemingly upscale hotel which was willing to assign a balcony room with a marketed nice city view to us, when in reality the room looked directly out on to a construction site.

For the money, I think there are probably much better options for your travel accommodations in Taibei, and would recommend against this hotel.

Partner

10/10

Exceptional

25 Feb 2025

Louis K

Good location, friendly staff

Leisure Partner

10/10

Exceptional

24 Feb 2025

Deyu

The service is outstanding! Every service man/woman was well trained and attentive to our needs including the ones in the lobby and the ones in the lounge. We arrived early in the morning and we had to wait in the lounge before we can check in to our room. They served us tea at a table with a beautiful window view. Also, our room was ready in no time. This hotel has demonstrated an outstanding customer service throughout the 4 nights of our stay. We will definitely return again.

Leisure Family

6/10

Pleasant

19 Feb 2025

Ronica

Showing its age

The Regent is a high end property attached to the Regent Galleria (Chanel, BV, LV, Chaumet etc.) The service is impeccable and efficient. What I quarrel with is the rooms. They are dated and need a serious makeover—new carpet, furniture etc. The buffet at the Brasserie is over the top but delicious.Would I stay again? Only if the Regent takes itself seriously.

Business