Shin Shih Hotel

10/10

Exceptional

13 May 2026

Krishna

Excellent location, helpful staff and wonderful breakfast buffet

Partner

10/10

Exceptional

13 May 2026

angel

Amazing

Family

8/10

Excellent

12 May 2026

Gavin

Good place good location

10/10

Exceptional

11 May 2026

Joymee

Pros:
-24/7 staff available—very friendly, efficient and helpful-prompt responds to the issues with our hotel room
-can opt for delicious/healthy breakfast buffet
-at the very heart of shinjuku
-close to train station
-close to shopping area
-has access to train startion inside if you leave later in the day
-sound proofing is great.
-city view at night is very nice

Cons
-room is small
-room temp can run on warmer side. As a disclaimer: we are used to the cold where we live so we love the cooler side when it comes to our hotel room. But our room’s temp went as high as 25C. I asked them regarding it and they sent someone immediately after we left. They cleaned the air filter in the room. It did help a bit but it remained around 23-24C the time we are there. They do have dyson fan that they lend the room so it made the warmer temperature bearable.
-on the expensive side for budget travellers

In summary, we would book a room with them given the chance even if it’s a little bit more expensive. Worth the stay for family of 3 like us.

Family_with_children

10/10

Exceptional

11 May 2026

Helene

Great sized room with an incredible view! Staff were really helpful and the range of amenities was great!

Partner

10/10

Exceptional

11 May 2026

Julian

Breakfast is 10/10. We loved it. Carpet in the rooms smells but overall great location!

Family_with_children

6/10

Pleasant

10 May 2026

Katherine

The rooms are VERY small. We had two twin beds and there was no room for our luggage. The hotel is very convenient in location right in Shinjuku (a fair walk from the Shinjuku station however). It is priced based on the location, not the room and amenities. Would only stay there again if I needed to be in that location. Otherwise, not worth the very pricey rate.

Family

8/10

Excellent

10 May 2026

Phoenix

Our room was too small

Friends

6/10

Pleasant

10 May 2026

Shadi

I think Okay sums it up nicely. Nothing wow, but does the job. Locations is great as very close to main station in Shinjuku as well as all the tourist sites. I’ve stayed in a few hotels here in Japan and this one’s definitely on the smaller side. Room is tiny, no space for suitcase except under the bed. The bathroom was small but manageable. The only real negative for us was the uncomfortable beds/pillows. Woke up sore each morning, so if comfort is high on your priorities then probably skip this hotel. Oh and housekeeping doesn’t actually clean the room, they just make the beds and give new towels, which was fine for us. Overall not horrible, but an okay experience

Friends

10/10

Exceptional

08 May 2026

Lior

Great Stay, great location.
First room was standard which is tiny room.
but once we upgraded to a Deluxe room , we got large and nice room

10/10

Exceptional

08 May 2026

Lyn

In the middle of everything and accessible to shopping , restaurants and train stations.

Friends

6/10

Pleasant

08 May 2026

Stephane

Great location, but a bit old hotel with old furniture and poor designed and decoration. Functional but not fancy

Family_with_children

10/10

Exceptional

07 May 2026

Gogo

Great location.

Partner

10/10

Exceptional

06 May 2026

Kurt

Like all hotels in Japan the room was small, but enough for one person. Plus you only need a bathroom and a bed.

Friends

6/10

Pleasant

04 May 2026

HOI SHUEN

We were assigned to a lower level room facing the train track; luckily upon request, we were able to transfer to a different room on the same floor.

Family_with_children

6/10

Pleasant

04 May 2026

Lori

The location is great, close walking distance to shopping , restaurants and train station is right next to hotel. Train is noisy at night. The breakfast buffet was poor quality, toast bread cut in half, a banana was cut into 4 pieces for example. The room was clean but very small.

Partner

8/10

Excellent

04 May 2026

Charles

Yes breakfast was good

10/10

Exceptional

02 May 2026

Zacharie

The view from the large windows is why I chose this hotel, and I wasn't disappointed with the view from the 21st floor. Lovely, clean, spacious room for a solo traveler with room under the bed for shoes and suitcase. A large TV with easily accessible HDMI ports, usb A,C and power outlets on both sides of the bed, A drawer under the padded bench for dirty clothes, in room safe (small), 2 complimentary water bottles (per cleaning schedule), floor standing air purifier unit, reasonably good black out blinds and a small moveable pedestal table are other niceties of the room. Bathroom amenities include the everloved ✨bidet✨ as expected, a deep bath tub with shower wand with *fantastic* water pressure and precise temperature and flow controls. The buffet breakfast was tasty and offered many options rotating through 2(?) \"menus\" being offered. Coffee to go it's a nice option available. Private indoor smoking room on the B1 level is adequate but would be nice to have a spot to lean/sit, besides the walls after a long day spent walking. Small cons are: no coin laundry option, but same day laundry service is offered, awkward hanger space if you need to hang jackets/coats and aside from the drawer, under the bed and the safe there are really no spaces to store things. 4.5/5⭐ staff was friendly and helpful too

10/10

Exceptional

01 May 2026

Nassira

I liked every thing, breakfast was very good. The staff very nice. Nothing to complain. The hotel is well located.

8/10

Excellent

30 Apr 2026

Leslie

Small room

8/10

Excellent

28 Apr 2026

Adrienne Alma

Great location

8/10

Excellent

28 Apr 2026

Kenneth Koso

Everything was very good. The only negative was that our toilet leaked.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

David

Breakfast in Japan is a little unusual for American visitors. They have a nice variety but a lot of it is frankly not breakfast food the bar at the top of the building was nice. The sushi was just OK.

Partner

10/10

Exceptional

24 Apr 2026

Mitchell

Staff were incredibly helpful and pleasant. Wonderful location

Family

10/10

Exceptional

24 Apr 2026

Michael

Super convenient location

Partner

8/10

Excellent

23 Apr 2026

mark

We were shocked by the extremely small room upon check in. I was pleased the Shinjuku Prince staff worked hard to accommodate us and offer a fair, but pricey upgrade option to a bigger room. Once in this room, we had some issues with noise, but the floor staff were responsive and helped address this problem. All things considered, our stay was enjoyable and if you want to be close to activity- the Shinjuku Prince offers an unbeatable location in this key Tokyo ward.

Partner

6/10

Pleasant

23 Apr 2026

Kathleen

Clean room, but very small. Bathroom needs to be updated for price

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

TANYA

Would stay here again! Lovely room, great shower, such nice touches to the room (good coffee, tea, shoe horns, a/c. Super close to the lively neighborhood and train station too.

10/10

Exceptional

23 Apr 2026

Sean

If you want to be right in front of the shinjuku night life you cant get any closer. The hotel very clean and the staff very polite.

Friends

10/10

Exceptional

21 Apr 2026

Kimberly

Location and staff

10/10

Exceptional

20 Apr 2026

Rebecca

Clean room
Great staff
Buffet was amazing

10/10

Exceptional

19 Apr 2026

Jenifer

Breakfast was wonderful! Staff was friendly and our room was clean, quiet and comfortable. I would stay here again.

Partner

10/10

Exceptional

19 Apr 2026

Jennifer

Clean room with bottles of water provided. Room was quite small for 2 but very convenient location for station and shops.

Friends_and_family Friends

10/10

Exceptional

16 Apr 2026

frederic

Great location to visit Tokyo, close to Shinjuku station. you can visit Shinjuku area by foot: Gyoen Parc, Shinjuku crossing, 3D cat, Gozilla, Omoide Yokocho (Memory Lane) and many restaurants! Great staff. Amazing breakfast. We would come back anytime..

Partner

8/10

Excellent

15 Apr 2026

Neelam

Breakfast was good, staff was courteous

10/10

Exceptional

15 Apr 2026

Christopher

Very clean, friendly staff, great breakfast

Partner

8/10

Excellent

15 Apr 2026

Barbara

Room was clean but very small and bathroom was a self contained plastic unit similar to those in a camper van/caravan.

Partner

10/10

Exceptional

15 Apr 2026

Karina

The hotel is exactly above the Sheibu-Shinjuku station. Yes, exactly above it. The room is small even with twin beds, but it's very clean and the beds are comfortable. Every staff member is very professional and kind. The big AND small Don Quijote are within 3 mins walking distance away. 7/11 and Family Mart are all over the place. When you asked for something, it is delivered quickly. We will definitely come back to this hotel when Shinjuku is calling again.

Friends

10/10

Exceptional

14 Apr 2026

Justin

Amazing and honest.

8/10

Excellent

13 Apr 2026

Kanupriya

Tiny rooms with great location

Friends

8/10

Excellent

12 Apr 2026

Wan

While the hotel has laundry service, it does not provide coin laundry in the building, which is a minor inconvience for quick short one night stays. You may be required to queue for entry to the breakfast buffet so do allocate some time for that

Self

8/10

Excellent

12 Apr 2026

Sharina

Everything was good

10/10

Exceptional

12 Apr 2026

Yolanda

Excellent service from staff. Delicious breakfast and the room was cleaned daily.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Robert

Very nice hôtel. Perfect location for your first time in Tokyo

Self

10/10

Exceptional

11 Apr 2026

Alexander

Great hotel in a great location to explore.

Self

10/10

Exceptional

10 Apr 2026

Huan

Very convenient location, best for shopping and nightlife.

Family_with_children

6/10

Pleasant

08 Apr 2026

Jose Miguel

Nice location. Walkable to all of shinjuku. Small rooms and the bathroom was kind of an airplane restroom; small ..all plastic.. the hotel is functional for what we required.

2/10

Poor

08 Apr 2026

Sara

Small rooms, rude staff, overall would never recommend or stay here again.

Partner

10/10

Exceptional

07 Apr 2026

Caitlyn

Small but clean room and nice staff

Friends

10/10

Exceptional

07 Apr 2026

Jacqueline

Super close to everything. Food options everywhere. Stayed with my two teenagers and we loved it. Beds were great.

10/10

Exceptional

05 Apr 2026

Matthew

Clean, well laid out rooms, staff were very friendly and spoke excellent English. Excellent location near the shinjuku station making it easy to get around and tons of restaurants and nightlife. Highly recommended!

10/10

Exceptional

03 Apr 2026

Ronald

Clean room. Breakfast buffet 9/10. Perfect location nearby the train station.

Partner

10/10

Exceptional

03 Apr 2026

Hana

I had a great stay at your hotel. The room was spacious and the staff was super friendly and flexible and was also ready to help. The only thing I want to mention is that I would smell a sewage smell in the bathroom after housekeeping cleaned the bathroom. I wasn’t sure if it was the cleaning solution or cleaning materials used or if it was something else. It was something I noticed and wanted to share with you. This is not a complaint but something I noticed. Thank you for your consideration.

Partner

10/10

Exceptional

02 Apr 2026

Wai Hong

Japanese Hotels and staffs are among the best. Staffs are super friendly and really go all the way despite some difficulty of English.

The hotel is centrally located. Rooms are small by some standards. But it is what it is. Hotel rooms in Japan are generally smaller.

Overall, I like it. Note that this hotel does not offer self-laundry.

Partner

6/10

Pleasant

31 Mar 2026

Maria

Breakfast is okay, staff is courteous. The room is small, though.

Partner

10/10

Exceptional

30 Mar 2026

Geoffrey

Amazing staff, great breakfast, and easy to use laundry service.

8/10

Excellent

30 Mar 2026

Garrett

Excellent location, very clean.

Self

6/10

Pleasant

28 Mar 2026

Jorge

No helpful staff. They camharfed me for a night I didn’t stay. I contacted them as my flight was delayed and the time changed but they said no.

Self

10/10

Exceptional

28 Mar 2026

Ay Ni

nice location near the kabukicho vibes

Self

10/10

Exceptional

28 Mar 2026

Solmaz

Great location, easy and walkable to Shinjuku station, many delicious restaurant and amazing night life close by.

Partner

10/10

Exceptional

27 Mar 2026

Miguel

Would totally recommend it for 1st time travelers to to Tokyo. Very central. Accessible and lots to do via walking or simply taking the train. Rooms are small but not an issue if it’s 2 people.

Partner

10/10

Exceptional

26 Mar 2026

DeAnne

Excellent location! Train station right next door for easy access. Centrally located to so many things. Even with the train tracks right next to hotel it was very quiet. Excellent breakfast buffet with plenty of options. Would definitely recommend!

Partner

10/10

Exceptional

26 Mar 2026

Andy

Excellent hotel in a great location

Self

10/10

Exceptional

26 Mar 2026

Diane

Loved everything about this hotel from the lovely check in and check out girls to the buffet breakfast - perfect. The room was spacious and clean with comfy beds. You can enjoy 8 floors of shops and restaurants directly from the hotel. Highly recommend.

Partner

10/10

Exceptional

23 Mar 2026

Juliana

Great location, great city view.

Partner

10/10

Exceptional

23 Mar 2026

Rashmi

Friendly and helpful staff. Very well placed.

Partner

10/10

Exceptional

23 Mar 2026

krista

Great location

10/10

Exceptional

22 Mar 2026

Helene

Rooms are small,

10/10

Exceptional

21 Mar 2026

Jocelyn

Staff

10/10

Exceptional

21 Mar 2026

Pornthida Tansiri

Room was clean and really enjoyed the strong water pressure in the shower.

10/10

Exceptional

20 Mar 2026

Andy

The room was very small but manageable, perfect location for transport, food, night-life

Partner

10/10

Exceptional

20 Mar 2026

Lisa

Very helpful staff.

Partner

10/10

Exceptional

19 Mar 2026

Tracy

I booked room with 3 beds, good for more space than room with 1 bed. The location is convenient to shop and eat, even take a train pretty close too.

Family_with_children

10/10

Exceptional

18 Mar 2026

Anju

Beautiful property. Loved our stay

Partner

2/10

Poor

15 Mar 2026

Cody

The staff were so nice. However the hotel said it came with air conditioners. The room was stuffy and had thermostat set to 75. I was not able to adjust the temperature and when asked the staff explained the temperature was regulated by the facility. The staff were so nice and brought us a portable fan. All it did was circulate the hot air though.

Friends

8/10

Excellent

14 Mar 2026

Eileen

Convenient location
Clean rooms but property is older renovated

10/10

Exceptional

13 Mar 2026

Madian

Muy lindo, cómodo, limpio y con excelente ubicación.

Partner

10/10

Exceptional

13 Mar 2026

Vu

Nice

Self

8/10

Excellent

10 Mar 2026

jose

Best location!

Family

8/10

Excellent

10 Mar 2026

alyssa

Lots of shops nearby, bathrooms are just a little outdated. Good food and restaurants!

Self

10/10

Exceptional

10 Mar 2026

Ethan

Clean room and well kept. The staff were super helpful and great at assisting me with all my inquiries. It is super close to the Shinjuku station which allows you to easily get around and explore Tokyo

Self

8/10

Excellent

09 Mar 2026

Tania

Clean room but small as expected. Located at the station.

Partner

10/10

Exceptional

09 Mar 2026

Batzaya

Nice location

Partner

6/10

Pleasant

08 Mar 2026

Fiona

Great location to be right in the heart of Shinjuku very bustling and lively. All the shops you need close by and many many food options. We stayed two nights and not a lot to do in terms of tourist attractions in the direct vicinity, used as a base to access other areas. Would recommend if you want that lovely vibe, but if wanting to tick off more tourist itineraries this could only be a day/evening half day trip. The beds were not comfortable at all, on like stretcher legs no bed base for support so were creaky.

Partner

10/10

Exceptional

08 Mar 2026

Joseph

Very nice stay and incredible location! Steps away from Shinjuku station and numerous bars and restaurants all in walking distance. Buffet breakfast was incredible, huge selection and very friendly staff. Would book here again!

Self

10/10

Exceptional

07 Mar 2026

Cary

Nice location

Self

10/10

Exceptional

07 Mar 2026

Catherine

The property is located near a lot of shops so you can go shopping and drop them off very easily. The rooms are also very clean.

8/10

Excellent

07 Mar 2026

Jonathan

Overall great but it is loud from the train station and the walls are made of paper. Cooling also didn't seem to be working so our room was 26-27C

2/10

Poor

07 Mar 2026

LAWRENCE

Overall, staff was amazing except for one man who cannot be bothered to answer questions about shipping our luggage to Osaka. He spoke English well, but his curt answers and wrong information was unacceptable for someone in a customer-facing position.

Our room was HOT!!!!! No matter how much we adjusted the thermostat, the room stayed at over 80 degrees Fahrenheit. And the rest room reeked of urine.

Family

8/10

Excellent

04 Mar 2026

Jennifer

Great location, close to Shinjuku station- about 6-10 minute walk. Close to many restaurants. Very small rooms. The buffet in the hotel was just ok and rather expensive for the available food options.

6/10

Pleasant

04 Mar 2026

John

Centrally located

4/10

Poor

03 Mar 2026

Carl

For the price, this hotel did not meet expectations. I stayed in a Premium Deluxe King room, and although it was generally clean, it didn’t reflect the higher standard I experienced at other hotels in Japan. Amenities were extremely minimal — only basic shampoo, conditioner, body wash, toothpaste, and a toothbrush. To have access to the gym an additional amount would be charged daily.

The room was noticeably smaller than the photos suggested, and the layout left a large portion of the space unusable. The ceiling height felt unusually low (around 6’5”), which made the room feel even tighter, and the bathtub was very short — about 4 feet long.

Because of the hotel’s location, the bright lights of Shinjuku came straight through the room at night, and I could clearly hear street noise as well as sound from neighboring rooms. I also smelled cigarette smoke drifting into my non-smoking room. Overall, the location is convenient, but the experience didn’t justify the premium price.

Partner

10/10

Exceptional

02 Mar 2026

Jordon

Great location!

Friends_and_family Friends

2/10

Poor

27 Feb 2026

Michael

Overpriced, overpriced but the rooms were small. The Knot is a much better choice

10/10

Exceptional

26 Feb 2026

Jason

Attentive and helpful staff, clean rooms, great location

Self

10/10

Exceptional

25 Feb 2026

Charles

Very convenient and great service

10/10

Exceptional

23 Feb 2026

Theodore

Clean with friendly staff. Prime location

Self

10/10

Exceptional

23 Feb 2026

Theodore B

Clean, great location, friendly staff

Self

10/10

Exceptional

23 Feb 2026

Tara

Clean rooms, excellent staff.

Partner

4/10

Poor

22 Feb 2026

Magan

The room was noisy. The beds were hard as rock, and the amenities were minor. This hotel is really a 3 star hotel not a 4 start hotel. Also, this hotel is like staying in the center of Time Square - it's such a busy and loud area.

Family_with_children