Hotel Cloud

Taiwan – China , Taipei
TAIPEI , Chang Chun Road, 24
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50 reviews shown

4/10

Poor

19 Jan 2026

Oanh

The condition of the room is terrible, toilet leaking, ceramic floor’s grout came off left open gaps,the bathroom located in higher level more than a whole step which is hazardous for tripping and falling. The room smells bad with moisture, the TV was set to keep the volume down that I could hardly hear so I gave up watching, no cable for us news so I felt like I was in third world. The breakfast was basic and very “Chinese “ so for customers like Americans will be disadvantaged. I don’t recommend it for anyone from other countries. It’s a big disappointment for me and I hardly could wait to get out. Also please note the hotel is in the 13th floor, no sign in front of the building even the taxi could not find it. The front desk staff don’t speak English and no diplomacy, poor service. They should not have worked in the front desk service.

10/10

Exceptional

09 Jan 2026

The hotel is in a very convenient location with the metro station just downstairs. This makes it easy to travel to any part of Taipei. The room is clean and generally comfortable. But do note that the room has no windows and the ceiling is quite low so it may feel a little stifling for tall people. Overall would recommend.

Self

4/10

Poor

09 Dec 2025

Travis

Here is the thing with this place - it smells funny, most of the rooms are a box with no windows, it is in a building with miltiple clubs and karaoke bars.

It isnt horrible, but if you want something with a but more class, dont stay here. I was booked for a week and after 3 days, booked a room at the Sheraton. Night and day difference. This place is fine for the price but I personally would not recommend it.

10/10

Exceptional

08 Dec 2025

Cindy

Comfortable bed, fresh breakfast, convenient to the metro and shopping area.

Leisure Self

8/10

Excellent

05 Dec 2025

Tze

Yes

Partner

10/10

Exceptional

20 Oct 2025

Jeremy

I enjoyed my stay here. Ver

8/10

Excellent

07 Aug 2025

Christina

Great property. A little noisy at night, but not so much it prevented sleeping. Clean, good breakfast, comfortable beds.

Leisure Family

8/10

Excellent

25 Jul 2025

Yanmei

Over all is good. Very convenient.

8/10

Excellent

13 Jul 2025

Lam Bianca

Great location if you want something near the underground trains. This was near the blue line and so convenient. Location is definitely the younger adult crowd meaning lots of night life but room was solid for the price. Beds were a bit firm, but they had an in room fan ac going. It was hard to find at first as the hotel is on the 13th floor of a building and was confusing because there were no signs outside so look for the Starbucks! Overall rooms were clean, staff were friendly, cleaners were friendly too. Breakfast was just a self service thing in the morning of congee and toppings or breads, ham and cheese- simple breakfast. Good for the location. I would say this is a good standard hotel room, not fancy but good for solo traveling.

Business_and_leisure Self

4/10

Poor

11 Jun 2025

Anita

Be wary of this property. We booked a stay for 5 nights and never had a night that was not interrupted by the thumping beats of not one, but at least 2 nightclubs in the building, starting at 11pm and into the early hours of the morning. In addition, though ostensibly clean, my daughter woke up with a roach on her foot one night.
Positives were a decent breakfast and the hotel again, was reasonably clean (aside the one cockroach episode), and the rooms did not smell musty and moldy. Location is very convenient in the heart of ZhongXiao East Rd with a Starbucks and Zara in the ground floor. However due to the nightclub noise, wouldn’t stay here again.

Leisure Family

10/10

Exceptional

20 May 2025

Kenneth

Excellent right off the Metro Line.
Stores and shopping near buy!

Leisure Family

10/10

Exceptional

04 May 2025

tim

Vacation

We enjoyed our stay, location is very convenient, staffs are very friendly.

Friends_and_family Family

10/10

Exceptional

21 Apr 2025

Eric

Excellent value.

Excellent value for the price. Quiet room and very convenient location with a subway entrance right in front of the hotel. The only (very) minor drawback for me was the lack of drawers to fully unpack and organize my clothes. There's a small closet though, so I was able to hang jackets and shirts. There's also a safe in the room.
The nice was nice, friendly and helpful,

Business

10/10

Exceptional

21 Jan 2025

Pika

This hotel gave me the feeling of “personal touch”, the way that it is managed, it is less commercial and I felt welcoming. It is like living in own home, small thoughts such as snacks and coffee are provided. It is different from commercial chain hotels. I like it.

Leisure Friends

10/10

Exceptional

16 Jan 2025

WenYu

We enjoyed our stay very much. Location is so convenient just on top of the Blue line 忠孝敦化站 2nd Exit. The room was clean and comfy. Staff was always helpful and polite. Breakfast was basic. Soundproof was the only thing that could be improved.

Leisure Family

6/10

Pleasant

26 Dec 2024

pin-ling

The insulation is very poor. We woke up by upstairs loud walking noise several times. The room air vent was loud but steady so we use that to deter the sound but still had a lousy sleep.

Leisure Family

8/10

Excellent

04 Dec 2024

Lien

Good location 3min to MRT station. Daily breakfast is basic for convenience.

Business_and_leisure Family

8/10

Excellent

15 Nov 2024

Heather

The location is very convenient to transport. It is close to subway

Partner

10/10

Exceptional

15 Nov 2024

Corinna Cecilia

convenient location right next to a train station, lots of good food around.

Leisure Self

6/10

Pleasant

13 Nov 2024

Genevieve

The property was ok for the price. The fridge in the room was loud, and although the property is meant to be non-smoking, cigarette smoke could be detected. The breakfast was ok. The hotel provides snacks, however, which was a nice surprise. But the staff was great. I left something behind and they deligently contacted me and allowed me to return to retrieve it late in the night. I appreciate their consideration.

Leisure Self

10/10

Exceptional

07 Nov 2024

vincent

Good location with affordable price.

Leisure

10/10

Exceptional

04 Nov 2024

Weiyuan, Raymond

This is one of the best hotel I visited so far. Very clean room and the location is easliy accessable. Recommended for families with young kids because their rooms are wooden flooring. This allows my kid to play on the floor without any worries.

Leisure Family_with_children

8/10

Excellent

26 Oct 2024

muhammed

Good place to stay

Leisure Family

6/10

Pleasant

13 Sep 2024

Dusting

no service, No water refilling or bottle of water in the room.
only service is exchange the tower, not even make up bed...

Friends_and_family Family

10/10

Exceptional

19 Aug 2024

JUSTICE

Best bang for the buck and best customer service!

Our stay was pleasant! The hotel was clean and new. Only issue we had was locating it upon arrival. I did not know that it was on the 13th floor, we were expecting a hotel building. It was hard to find especially with the taxi driver because there was no sign at the front of the building. I hope they can put up a sign so it will be easily identified. We love the location because it had the metro station just outside of the hotel, easily accessible. The best part though was the staff! They are so warm and welcoming and really took time to ask what we needed. Special thanks to Ailsa/Eilsa (I’m not sure but i did remember it sounded like Elsa from Frozen) and Anna/Hanna (also not sure) but these two ladies really went out of their way to help me with things, be it with my laundry, room service/general inquiry, or just generally helping me with anything I might need. They were real champs and for me that says a lot about the quality service this hotel provides. I would definitely stay in this hotel again when i come back to Taipei and will definitely recommend to anyone.

Partner

10/10

Exceptional

13 Jul 2024

Lilli

For a basic place to stay at a reasonable price to visit Taipei, this was a great choice. Staff very nice. Room very basic but met our needs plus more (fridge, towels, basic toiletries, slippers, safe, hair dryer). We really enjoyed breakfast (a congee and simple side salad “bar” to add your own toppings, bread/rolls and deli meat and cheese, cereals, breakfast beverages). Loved that it was right beside the metro station. So conveniently located!

Leisure Family

10/10

Exceptional

04 Jul 2024

Farid Y

Staff were extremely polite and helpful. Also they provided free waters whenever we needed and free drinks . Very clean , convenient.

Leisure Self

4/10

Poor

05 Mar 2026

Yueta

優點: 交通方便, 缺點: 早餐簡單, 房間空氣雖有空調清潔機，空氣仍有一些異味, 房間設備有點老舊, 房間的隔音設備不良, 聽得到隔壁房的電視聲. 請未來房客注意 - 網上訂房時只見列出最低的價格, 其實每天可能價位不同, 週末價格會大漲，甚至一倍價格.

Friends_and_family Family

10/10

Exceptional

17 Feb 2026

HSIAO TING

少見的優質住宿房型

Friends_and_family Friends

8/10

Excellent

02 Feb 2026

Verna Armiida

The room was clean and the breakfast was included in the price which was very convenient.

Friends_and_family Friends

8/10

Excellent

01 Feb 2026

Yu chi

服務人員彬彬有禮,客房整潔

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Victor

👍

Self

10/10

Exceptional

02 Jan 2026

SZE MING

The staff very helpful and very nice , feel friendly

Leisure Self

8/10

Excellent

04 Dec 2025

YEE NING

服務人員很親切，客房基本上是乾淨的，房間提供礦泉水，自助中西式早餐雖然簡單，但是使用的食材和設備還不錯。

Business

8/10

Excellent

30 Nov 2025

YI SHAN

服務人員熱情

Friends_and_family Friends

8/10

Excellent

20 Nov 2025

HIROSHI

MRTの駅に近くどこへ行くのも便利

Leisure Self

8/10

Excellent

12 Oct 2025

Man Ching Pedra

廁所掛鈎不足

Self

8/10

Excellent

22 Sep 2025

HIROSHI

一人旅で部屋で寝るだけなら十分満足

10/10

Exceptional

22 Sep 2025

MRTの駅近くだったので、突然の雨でも濡れずに移動できたのが良かった。
ホテルの1階にはスタバがあり、道挟んだ反対にはユニクロもあるので、困った時は何とかなるのは良いと思います。

部屋も清潔でとても過ごしやすく、スタッフの対応も丁寧。一部の方は日本語が通じるので安心できると感じます。

Leisure

10/10

Exceptional

05 Aug 2025

Michael

Tolles Hotel im 13. Stock mit Blick auf den 101 Taipeh.

Leisure Family

8/10

Excellent

03 Aug 2025

Jing-Chi

很方便!

Friends_and_family Family

6/10

Pleasant

20 Jul 2025

YASUMASA

複合ビルに入居しており、ナイトクラブやローカルなジムなどが同じ建物に入居している。エレベーターでは色んな人と鉢合わせる。

Leisure Self

8/10

Excellent

12 Jul 2025

Verified traveler

整體舒適交通方便

離捷運站很近
因為是商務大樓
樓下有夜店出入可能複雜一點
在房內會感受到夜店人員跳動時的震動

房內很舒適浴室就顯得有點老舊
有些地方看上去會覺得清潔的沒有很乾淨
但整體來說是舒適的
有附免費早餐

Self

10/10

Exceptional

03 Jul 2025

Verified traveler

CP值很高

地點位置，水壓水溫，房間乾淨舒適度都很棒，CP值高

Self

2/10

Poor

28 Jun 2025

KWOK YUE

超級差，整間房間好大味

6/10

Pleasant

24 May 2025

Hang Wan

酒店就在MRT忠孝敦化站上面，交通非常方便。但酒店在大樓13樓，樓下有不同private club等娛樂場所，單身女生或者兩個女生晚上入住感覺不太安全。星期五晚上大樓樓下感覺很複雜，門外還有警車駐守。酒店房價不便宜但房間沒有窗不是太喜歡。

Leisure Self

8/10

Excellent

23 Apr 2025

Chih-Hung

The staff were really kind and friendly. They also watched over our luggage when our flights were way before and after the check-in and check-out of the rooms. Allowing us to walk around without the need to drag our luggages with us. Rooms have decent soundproofing. Sometimes the washroom would have a sewer smell leak out, but there's a bathroom fan that could take care of it when you turn it on.
Big plus on the free bottled water that gets replenished every day.
Overall quite satisfied with this hotel, would lodge here again.

Business Partner

8/10

Excellent

15 Apr 2025

MIYUKI

地下鉄駅上、繁華街で便利な立地。新し目の良い部屋にしてくれたが、冷蔵庫内に前泊者の食べかけのサンドイッチが残ってて気持ち悪かった。

Leisure Friends

8/10

Excellent

25 Mar 2025

Verified traveler

地點在捷運出口處商業大樓內，現場環境不錯。選了一間有窗簾照片的房型，入住結果發現窗戶是封死的。現場空氣不會有悶悶的味道，清潔維持的不錯。提供簡單的早餐。