Name: Residence Inn Milwaukee North Glendale
Address: 7003 N Port Washington Road, Glendale, 53217, US

10/10

Exceptional

04 Aug 2026

Michael

The staff was very attentive to my needs, breakfast and coffee was always hot.

8/10

Excellent

20 Jul 2026

Howard

The staff was so helpful and especially at the front desk, a woman named LuLu was key in helping me with my boarding and printing of the boarding passes and then some.. She and all the staff are what this hotel brought to leave an excellent rating!!
Location was great and the room was very large -this was a king size bedroom. Only drawback was not as much closet or clothing space, but we made do. I would come back there when we visit Milwaukee again...

Partner

6/10

Pleasant

29 Jun 2026

Kerry

Good location in Glendale and near the highway with access into the city, but the hotel is dated and the elevator was broken, an outside door wasn't working properly with card access, they had to fix my door jam while I was there. I had to ask for a better bathroom clean in the room too. Shower head leaked. Limited kitchenware in the suite. The staff was great and responsive, but the hotel could use some upgrades and not necessarily band-aids. That area of Milwaukee is too nice not to have a better quality hotel. They are a mile from Lake Shore Drive. Make a capital investment. Thanks!

Family

4/10

Poor

22 Jun 2026

Shanecia

We recently stayed for 5 days. The shower curtain in the bathroom was too short so water flowed all over the floor in the bathroom. I requested them to bring another, the next day they came with another curtain that had a dirty bandaid attached to it. We had a room of 4 and only had 2 towels. When we asked for more towels we were told we needed to go downstairs and get them. Housekeeping only came up one day and refreshed our room. The laundry only took quarters, and we had to go to the gas station and get quarters. The dryer was broken. The front desk staff allowed us to dry our clothes in their dryer for all of the inconveniences which was helpful. None of the treadmills in the “gym” worked. Overall, 0 out of 10. The staff had attitudes anytime I asked for something. Just awful.

Family_with_children

6/10

Pleasant

31 May 2026

Kristie

Staff were really nice and helpful. Rooms were dirty however.

Family_with_children

8/10

Excellent

19 May 2026

Wanda

Pool was out of service!!! We needed this relaxation after a long flight but it was closed.

8/10

Excellent

26 Apr 2026

Xhonching

Check in staff was a nice lady. The room was nice, clean and spacious, the major issue was the door. It didn’t shut tight at all, we had to slam the door otherwise anyone from the hallway can just
Push the door and come in the room. When my husband realized the door didn’t close properly from the outside of the door there was a house keeper who told him to “slam the door shut.” There were no extra trash bags either so I had to go ask the front desk twice. The first time I asked the staff said she’ll let her manager know to bring a trash bag to our room. Almost an hour later and no trash bag so I went back down to the front to ask for a trash bag. The same staff lady said she’ll ask housekeeping to bring a trash bag to my room. Trash bag finally arrived 15 mins after I got back to the room. The pool had way too many kids, kids without NO adult supervision. My 3 kids couldn’t swim because everytime we stopped by to look there were too many kids, again with no adult supervision. There were probably groups of children staying at the hotel for a party or something. During breakfast, the same kids were there with no adults either. I don’t understand how this isn’t an issue with this many kids at a hotel with no adult in sight. The morning of checkout, the pool was closed until further notice. I guess my family and I can’t even enjoy this amenity during our stay. Overall the hotel stay was decent, as this was our first time staying at this hotel.

Family_with_children

8/10

Excellent

19 Apr 2026

Andre

Yes

Partner

4/10

Poor

29 Mar 2026

Tonia

While the property was in good condition, the room next to us had a party until 12 am. The staff working the front desk at the time did not enforce the quiet hours, despite our calls, and none of our family could not sleep. There was constant yelling and swearing from next door. The issue wasn’t resolved until the shift changed and different staff came in to handle the problem.

8/10

Excellent

28 Mar 2026

Kimberly

Breakfast was nice hot
Had enough
Staff wasps problem at all
Room was clean bed could been a little softer
But overall. Cleaness was good
I will recommend to someone

Partner

10/10

Exceptional

23 Mar 2026

Paul

Clean and modern, pleasant staff

Partner

10/10

Exceptional

09 Mar 2026

Janisfer

The staff were absolutely fantastic! They were very professional and extremely helpful and nice.

Self

10/10

Exceptional

08 Mar 2026

Tammy

We always celebrate the holidays at this hotel💕

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Rakiesha

I loved tha stay and will go again

4/10

Poor

09 Feb 2026

Thomas

The, pool was so murky with black weave hairs. N my door had underneath gap in it. We paid for room with oven n stove. But we only got a top stove.

8/10

Excellent

31 Jan 2026

Kimberly

Hotel was very clean. Staff was friendly. We were always greeted with a warm smile and hello by every staff member we encountered. Housekeeping never stopped by. Apparently they come every 3 days. Breakfast was always fresh and hot. Cooks were very friendly. Enjoyed my stay despite no housekeeping.

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Jillian

During the winter storm they went way out of the way to help our party. We appreciate the service and love the property!

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

terri

Kitchenette

Self

10/10

Exceptional

07 Jan 2026

Terri

Enjoyed it atmosphere and great service. I come here when I’m ready for Me time. Breakfast wonderful can’t wait come when its warm yo enjoyed the outside ❤️❤️

Self

10/10

Exceptional

29 Dec 2025

Tammy

This is a great place to stay!

Friends_and_family Family

8/10

Excellent

11 Dec 2025

Brenda

Staff was friendly and room was great! Great location.

Leisure Friends

4/10

Poor

08 Nov 2025

Anthony

Walls in the shower were dirty, room was almost out of toilet paper and when i asked at the front desk i was told \"I dont think we have any\" followed up 5 minutes later with a guy knocking on my door with a roll looking like he was annoyed i asked for it. Random sticky spots all over the room isnt very comforting either.

Business

2/10

Poor

06 Oct 2025

Megan

When my wife arrived she was told that my reservation was canceled even though we didn’t cancel it and then was told that they had no rooms available. I believe they canceled the reservation to accommodate more people than they had room for because my family did not arrive in town until the evening. I still am not aware if I have been charged for the room that they did not provide for my family. The employee was more concerned about his phone than finding a solution for my wife and daughters. It was not until I had to personally call and put a fire under him and suggest he contact his sister hotel that he did anything to aid in a solution.

Family

10/10

Exceptional

05 Oct 2025

Hillary

A friend of mine told me about this property. She said she felt comfortable there. That's how I felt staying there. Comfortable.

Leisure Self

8/10

Excellent

20 Sep 2025

Sherri

The suite was excellent and had a kitchen with complete dish sets. We ordered food from across the street and were able to reheat it! The breakfast was great. The pool needed to close because a group of people left it wet, with towels in the pool, and dirty, and the incident was monitored too late.

Leisure

6/10

Pleasant

18 Sep 2025

Arvind

One and done

Overall, I would not stay here again. The first room had a non-working AC and a floor unit with a large pipe through the window. The second room had barely any water pressure and was not too clean. There is also no daily housekeeping. Come one! It’s 2025 and it was ok during COVID, but not acceptable any longer.

Business

10/10

Exceptional

06 Aug 2025

Pamela

Awesome

10/10

Exceptional

02 Aug 2025

Ashley

Room was nice and spacious. Exceeded expectations

10/10

Exceptional

02 Aug 2025

Nicholas

Whole team is friendly and helpful

10/10

Exceptional

28 Jul 2025

Tanille

Great

4/10

Poor

26 Jun 2025

Lilly

I really wanted to enjoy this property, and by all means the staff did try to make it as good as possible.

However there are some serious staffing and management issues that need to be addressed. Additionally there needs to be more accountability in terms of them be forthcoming regarding their current issues.

• No internet during the entirety of my stay - Apparently it had gone out over the weekend and could not be fixed. This was not communicated to me in anyway and caused me massive issues considering I was there on a business trip.

• Lack of organization and follow up - Multiple times I would request something over the phone or in person and would be told I would get a follow up. None of that ever happened though.

• I was without a bathtub drain plug the entire stay despite asking 3 separate days for it. So I was unable to take a bath.

• I requested towels on multiple occasions and each time I was told that either they were not ready or they had no one to bring them up to my room.

• I waiting over an hour past my checkin time for a room to be available for me. Which granted I was given a free room upgrade which I appreciated. However having to wait in the lobby for “just 5 more minutes” for an hour got very tiresome.

• Front desk was very often unattended at night. Meaning I was unable to purchase anything or follow up on any requests.

• There was additional issues regarding incorrect booking dates and lack of communication as well.

Business_and_leisure Self

2/10

Poor

16 Jun 2025

Connie

Poorly built, poorly staffed.

This hotel is very shoddily constructed and poorly staffed. Everything was broken and one poor woman was the only person working, doing everything. Would not go back.

Friends_and_family Family

10/10

Exceptional

14 Jun 2025

Lauren

Great hotel for a stay with a family. Hotel room with kitchenette, separate living room space, bed(s) and bathroom allowed us to spread out and get some space. Comfy beds, great bathrooms. Excellent breakfasts with an array of options. Located next to I-43, it was easy to get to our destinations. Would stay here again!

Friends_and_family Family

10/10

Exceptional

23 May 2025

Snowball

The staff is very friendly and helpful;. The noise level is quiet. The facility is very clean.

Business_and_leisure Family

8/10

Excellent

03 May 2025

Pedro

Bien

Business_and_leisure

8/10

Excellent

29 Mar 2025

Jeremy

Nice for overnight stay.

Friends_and_family Family

10/10

Exceptional

21 Feb 2025

Attallah

Good excellent

It’s was very nice clean quit staff was respectful nice not rude or mean

Friends_and_family Family

10/10

Exceptional

17 Feb 2025

Tina

Staff was wonderful! Helpful courteous friendly and just beautiful people. My first time to Wisconsin and I really appreciated their welcoming. The room was comfortable and relaxing. I definitely would stay again next visit. God Bless

10/10

Exceptional

22 Jan 2025

Karen

The staff is friendly and the hotel is really nice.

Business Self

8/10

Excellent

05 Jan 2025

RODRIGO

Great hotel and comfy beds

Leisure Family

8/10

Excellent

03 Jan 2025

Brooke

There’s a bathroom right next to the pool so the one by front desk stays cleaner.

Leisure Family_with_children

10/10

Exceptional

18 Dec 2024

Richard

The staff was exceptional. Not only were they accommodating and knowledgeable, but they were personable, caring, friendly, and genuine. The room was fine as well, but the personnel is what made the stay truly memorable.

Leisure Family

10/10

Exceptional

17 Dec 2024

Ronda

I felt cared for

Business Self

10/10

Exceptional

12 Dec 2024

Bobbie

Hotel was very nice. Only issue was upkeep on walls near shower was peeling off and looked aged and rough. Very clean and staff was excellent.

Leisure Family

8/10

Excellent

03 Dec 2024

Catherine

Very nice room with nice size. Staff was friendly. Pool was small but not bad. Clean.

Leisure Family

10/10

Exceptional

02 Dec 2024

Alanna

The door was hard to open at first. It was a nice stay, great staff!

Leisure Family_with_children

6/10

Pleasant

05 Nov 2024

Jaime

Staff harassed us about check out, rooms weren’t ready at check in time, and there was puke stains on the carpet, and the toilet did not stop filling.

Leisure Family

4/10

Poor

27 Oct 2024

Britney

The lights in my room did not work, our room was not ready at check in time and we waited 45 minutes, and the workers let themselves in my room on check out morning while I was getting dressed.

Leisure

10/10

Exceptional

12 Oct 2024

Donna

Hotel was great!

Friends_and_family Family

10/10

Exceptional

23 Sep 2024

Stephanie

Robert at the front desk was great, from check to check out!! He was very accommodating and very professional!!

8/10

Excellent

02 Sep 2024

Amy

Staff didn’t know how to turn on firepit outside. The air in our unit did not work. There was a large portable air conditioner and dryer vent home placed through the window.

8/10

Excellent

11 Jun 2024

Felicia

The staff was very friendly and the breakfast was great with lots of healthy options. My family liked the room setup, but the pool didn't seem to have a heater and the fitness center lock didn't seem to work. Also, there were sets of weights missing.

Leisure Family_with_children

2/10

Poor

15 Apr 2024

O B J

everthing

6/10

Pleasant

05 Apr 2024

Justin

Our room door was jammed and very very difficult to get out at times. The staff members were smoking pot while working (night shift/evening shift)

Business Friends

4/10

Poor

23 Mar 2024

Henry

Cleanliness

Heater vents were very dirty. The carpeting was frayed and worn. On day two AM we requested room servicing and were told we'd get new towels and the bed would be made. It didn't happen. On day three PM we requested new towels which arrived but were slightly damp.

Partner

8/10

Excellent

17 Mar 2024

Susan

Very nice hotel.

I was very impressed with the hotel. All of the staff were very friendly. The room was very nice and clean. It was probably the quietest hotel I’ve ever stayed at in Milwaukee. Breakfast was very good.

Friends_and_family Family

4/10

Poor

01 Mar 2024

Hanani

Bad management

They overbooked and downgraded our room for the first night. They changed our itinerary and charged us more than what we supposed to pay. They said they will refund us but I still haven’t gotten the refund yet.

Friends_and_family Family

10/10

Exceptional

27 Dec 2023

Tammy

Holiday with my family!!

Wonderful as usual!

Friends_and_family Family

6/10

Pleasant

10 Dec 2023

victor ikechukwu

Property was clean but maintenance service was not available at 7:30pm

Business_and_leisure

10/10

Exceptional

03 Dec 2023

Breanna

This is wonderful hotel

Business Self

10/10

Exceptional

03 Dec 2023

Macey

Excellent choice! I had my daughters pool party here and set up everything nice in the room, no complaints, very nice, there when you need something etc 10/10

Leisure Family_with_children

10/10

Exceptional

16 Oct 2023

Pamela

We always like the rooms with the kitchen and Residence In has them available. The cost is affordable the hotel is clean. The staff is very professional.

8/10

Excellent

17 Sep 2023

Verified traveler

Overall good

Overall, we were very happy with our stay. The nicest woman welcomed us at the front desk the evening we checked in. The room was spacious, well equipped and overall appeared clean. The bed was very comfortable. The bathroom was also quite spacious but needed some attention and updating. One towel was not clean, the base of the shower had some mold/mildew and needed to be recaulked and the toilet paper holder was loose and kept dumping the toilet paper on the floor. The breakfast was great - more options than most places and quite good. We would stay here again but ask for a room with an updated bathroom.

Partner

10/10

Exceptional

10 Aug 2023

Julie

We loved the size of the room and the kitchen area

Leisure

2/10

Poor

05 Aug 2023

Bernadette

We had to cancel our reservation because no rooms were available.

Business Family

10/10

Exceptional

17 Jul 2023

Gia

This place was very clean,cozy,staff was absolutely amazing.

Business_and_leisure Friends

2/10

Poor

06 Jul 2023

Meera

When we arrived, the room smelled like cigarettes. We requested a nonsmoking room. The main light in the living room was out, so I had to request that someone come and change out the light bulb. The towels in the bathroom had mascara stains on them, so we had to ask for replacement towels (and they only do room service every other day). The AC is very noisy. The phone in the room is also not great - half the time, I could not hear what the person at the front desk was saying. Finally, and this was the worst, the couch is supposed to accommodate people to sleep since it's a sofabed. When I pulled it out, there were crumbs and stains all over it. The crumbs also spilled on the floor. I called down to get help and no one cleaned it up. So, we could not use the couch for sleep.

Leisure Family

10/10

Exceptional

24 Jun 2023

Richard

The front desk staff were all extremely professional and treated everyone with the utmost respect. Sharon went out of her way to ensure my stay was absolutely perfect.

Leisure Friends

6/10

Pleasant

13 Jun 2023

Tara

Upholstered furniture stained and dirty. Found a turd-like object next to the desk. Carpets stained too. Tiles in bathroom moldy. Hall carpets filthy.

Leisure Family

10/10

Exceptional

02 May 2023

Joanne

Large rooms, convenient location, solid breakfast, and friendly and efficient staff.

Leisure Partner

10/10

Exceptional

12 Apr 2023

Martha

Loved it

Business Family

10/10

Exceptional

11 Apr 2023

Tamika

Sharon during check-in was great to meet the whole establishment is family-friendly dining was great for family breakfast the room had enough seating for a family dinner and the rooms are nice and spacious.

Leisure Family_with_children

10/10

Exceptional

08 Apr 2023

Pahoua

Nice hotel to stay at.

Very clean hotel! The friendly staff made
it welcoming and comfortable. Our room was cleaned and very spacious. Breakfast was delicious and the lady cooking the food did an awesome job. Only wished they had a bigger pool.

Friends_and_family Family

10/10

Exceptional

08 Mar 2023

Jared

Super friendly and positive staff. Great stay!

Leisure Family_with_children

8/10

Excellent

01 Mar 2023

akira

Clean

Leisure Family

6/10

Pleasant

28 Feb 2023

John

Sharon was excellent

Business Family

10/10

Exceptional

27 Feb 2023

Shawn

Very comfortable. Clean, well kept & friendly staff.

Business_and_leisure Family

8/10

Excellent

23 Feb 2023

akira

Clean

Family_with_children

6/10

Pleasant

01 Nov 2022

Esta

I would probably not stay here again. I found it problematic that the heating/air conditioning system does not have a \"fan only\" option. It means that there is no air circulation in the room if the AC is off. The windows only open a couple of inches (although I was able to get a maintenance man to remove the little block so that I could open them more).

They serve breakfast but it was strange that the only fruit available was bananas. How hard would it be to provide some oranges and apples, or perhaps melon and pineapple? I stayed 11 nights and the last 5 nights, they didn't even have bananas. To their credit, they did offer plant-based milk options.

Even though there's a kitchen, it's not well equipped. There wasn't even a toaster in my room, although they did find me one.

The best part of my stay was the very friendly staff. They really did go out of their way to try to make me happy. So that is great. But the other things, especially the lack of fan setting, are the reason I will likely not stay here again.

Leisure Self

2/10

Poor

19 Aug 2022

Verified traveler

Housekeeping was haphazard, not every other day. Grimy.

Partner

10/10

Exceptional

11 Jul 2022

Wendy

My stay was perfect

Leisure Family

10/10

Exceptional

08 Jun 2022

Willie

Didnt like the condition of the bathroom. My wife had to get bleach to spray on the shower, because of the mildew that was in the cracks in and outside of the walkin shower.

Leisure Family

8/10

Excellent

31 May 2022

Rebecca

Our room smelled like pot smoke every night from about 8:30 to 2am.Caused us to feel bad and our clothes and hair to smell bad the whole trip. Talked to manager, got promise to talk to room next door, but no change for 3 nights. Not a good experience.

Leisure Family

8/10

Excellent

21 Mar 2022

Lori

The property was quiet and clean. The staff ranged from friendly to very friendly.

Leisure Family

6/10

Pleasant

01 Mar 2022

Karen

The toilet was not bolted to the floor, so wobbled every time you sat on it. The shower ledge was hanging off the wall. The kitchen area was not too clean, it was wiped over with a dirty cloth. Staff was awesome, at front desk and in the breakfast area.

Friends_and_family Family

8/10

Excellent

31 Jan 2022

Beth

Location is great.

Leisure Family

8/10

Excellent

21 Jan 2022

Jakimia

Clean and neat

Business Family_with_children

6/10

Pleasant

10 Jan 2022

Jyoti

Gym was nice. Bathroom was not clean, the containers for soap, shampoo empty, room was at 62 when I walked in, and it smelled pretty bad.

Leisure Family

6/10

Pleasant

02 Jan 2022

Verified traveler

Ok stay

Pull out couch didn't have a mattress. Had to call to get one. Room look thrown together.

Friends_and_family Family

6/10

Pleasant

01 Nov 2021

SHAWNTE

The room smelled like dogs, the carpet was dirty the bathroom floor was cracked I leveled and the toilet seat had a crack in it that showed how nasty and unclean it was. The hallway went in vacuumed for the entire stay. The refrigerator was loud and kept coming open. The staff however was the only upside. Everyone was very pleasant and friendly.

Business Family

8/10

Excellent

18 Oct 2021

Curt

Great staff!

8/10

Excellent

17 Sep 2021

Kim

Wonderful and engaging staff.

Leisure Family

4/10

Poor

28 Aug 2021

RUTH R

Disappointed

There is no housekeeping unless requested, which we did. They ended up doing it once in our five day stay. Garbage has to be placed outside your room so you pass trash as you walk through the hallway. Breakfast was minimal. We were there for an early morning function so we requested a wake-up call which we never received.

Attached is pictures of the rusting shower. The hallway carpets were dirty

Partner

4/10

Poor

16 Aug 2021

Verified traveler

The room was not very clean.
The place was advertised as \"pet friendly, but they did not alert you that they charge $ 125.--/night for the pet. So much for 4th in advertising.

Friends_and_family Family

4/10

Poor

13 Aug 2021

Verified traveler

Bathroom in disrepair. Dishwasher not attached to the wall. Housekeeping only twice weekly AFTER the first six nights.

Partner

6/10

Pleasant

20 Jul 2021

Verified traveler

It could have been cleaner. A little disappointed that s hot breakfast was not included.

Leisure Family

2/10

Poor

18 Jul 2021

Verified traveler

I could not check inn at the time of my arrival (15:15) because the room was not ready. I had to wait over 2 hours.
Also, the bed and shower were in poor condition.
The manager was no were to be found. I asked to speak to him/her 3 times.

Leisure Family

6/10

Pleasant

12 Jul 2021

Verified traveler

Pros: nice area, large room/suite, pet friendly, nice staff

Cons: room was in need of 3 difference maintenance issues - asked maintenance employee directly for help and he “fixed” one issue, our door lock. It was clear he did not have the materials to be able to do it adequately. Bathroom not clean - mildew on ceiling, mold under shower seat. Stain on bedding.

Overall, I don’t think this room was worth what we paid for it. If it was better maintained, cleanliness and maintenance in particular, I would have been happy. In its current state, I would not return.

Leisure Family_with_children

6/10

Pleasant

12 Jun 2021

Verified traveler

I did not like that towels and waste baskets were not removed by housekeeping. I was forced to use housekeeping to get towels and toilet paper which resulted in tipping . Internet says full breakfast was being served. This is a lie..They should correct their ads>

Leisure Partner

2/10

Poor

25 May 2021

Verified traveler

Arrived after a long day of traveling about 6:15 PM only to be told our room was not ready. Was about 8:10 PM before we got the keys to our room. Wasn't anything I could do since our room was already paid for. Staff was friendly but acted like this was the new normal because of staff shortage. Didn't offer and discount to our bill but said we could have a free water from the market. Plan on staying in Milwaukee several times in the upcoming months and was hoping this would be our go to spot. Will probably look elsewhere now

Business_and_leisure Family