Name: Hampton Inn Milwaukee-Northwest
Address: 5601 N. Lover'S Lane Rd., Milwaukee, 53225, US

2/10

Poor

30 Jul 2026

Enilo

The person who checked me in was rude.

4/10

Poor

26 Jul 2026

echo

Tv and internet issues all day and night. Ceiling above shower paper is peeling off and hanging down. Very disappointed with the number of people visiting .Elevators sound like it is going to fall apart and isn't working properly. 9th floor but it took me to the 7th then the 6th

10/10

Exceptional

25 Jul 2026

Brooke

Front desk staff were amazing. Breafast was average but satisfying

10/10

Exceptional

23 Jul 2026

Lindsey

The staff especially Dhruvil, Charrise, and Kevin are absolutely AMAZING!!! I stayed for 4 days and they were always checking to see how our stay was going, gave us ideas for activities and dining options in the area. The breakfast was fantastic. It's a very clean property too. Highly recommend this place and will definitely stay again!!! Once again shout out to the BEST staff!

4/10

Poor

19 Jul 2026

Danielle

The property looked to be in a sketchy neighborhood but we checked in, saw the room and decided not to stay.

4/10

Poor

13 Jul 2026

Dale

On a positive note, the staff were attentive and friendly. Breakfast was good. Unfortunately the facility is not being maintained very well. Our bathroom floor was dirty and I assume the carpets were too. Our toilet is out of date (very low to the floor) and did not flush well. Refrigerator in room did not work. Electric receptacles in room are worn out and need replacing. Musty/perfume smell everywhere. The patio area outside of the pool should be maintained better. This hotel is fine if you have low expectations.

Family_with_children

4/10

Poor

06 Jul 2026

CARLETHA

The first day of check-in i received a couple of welcoming text messages. The next day or so we needed clean towels and housekeeping in the room; Although, housekeeping never entered the room the entire time we were there and was told the towels would be waiting for us at the front desk when we get back. The last night we stayed,we asked fir an extra pillow at the front desk and was told he'll see what he could do. Never received it!

Partner

10/10

Exceptional

04 Jul 2026

Macie

Great staff.

Partner

10/10

Exceptional

30 Jun 2026

Tracy

Room was clean and front desk staff was amazing

Friends_and_family Friends

2/10

Poor

29 Jun 2026

Melinda

So 1st off I was not informed that I would be charges a $250 deposit per room upon arrival. Fortunately, I was able to pay that without notification but not everyone can do that. Then when I got to the rooms, one of them did not have any pillow cases on the bed so I had to go back down and get some. The beds are terrible. Probably one of the most uncomfortable beds I have ever slept in. They are lumpy and extremely hard. The wall on our room was damaged and looked like it had been patched but was not painted. The sliding barn door to the bathroom would not stay closed and there is no way to lock them. Breakfast was pretty standard but they were definitely slow to replenish things and there was not enough seating to accommodate the number of people any day that we went. Definitely won't be staying there again.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

thurlon

Everything was very nice

Friends_and_family Family

2/10

Poor

28 Jun 2026

Angela

The room looked out to a rocked roof and a cement wall. The toilet wouldn't flush anything down. While we were gone they \"fixed\" the toilet which then ran constantly at high volume (and noise level). There were ants crossing the bathroom floor (we were on the second floor). We requested a room change but they said no, but to check back the following day. I asked if I could transfer to another Hampton Inn and they said, \"Yes, if I want to pay for another room.\" Never have I had so many unresolved issues at a Hampton Inn.

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

Grace

Some parts on the room were just dirty and broken. Toliet wouldn’t flush and bugs in the pool

Friends

10/10

Exceptional

23 Jun 2026

Dwendolyn

Breakfast was FANTASTIC!...the lady that made the smothered potatoes was nice & food was GREAT..both days!!!!!

Friends_and_family Family

4/10

Poor

23 Jun 2026

Gerson

The hotel is run down and the staff has a bad attitude most of the time. Not everyone but most of them do.

Family_with_children

4/10

Poor

21 Jun 2026

Ashmead

Chain that pulled window shade open and closed was broken...and broken in the adjoining room. No one there to fix it...had to pull down by hand and it could not go back up. Ice bucket had a big hole in the bottom which was unnoticed until it leaked and soaked the tissue box. Reported these issues but nothing was done... housekeeping MIA. I've stayed at a lot of Hampton Inn and this one is at the bottom of the list.

Family

10/10

Exceptional

20 Jun 2026

Brian

The staff were very helpful and kind. The room and property were very clean. The breakfast was very good and there was a variety of options to choose from.

Partner

8/10

Excellent

20 Jun 2026

Bryce

It was a nice place to stay for the price with a good breakfast. A/C didn’t work the best.

Partner

8/10

Excellent

19 Jun 2026

Josh

Room was good. Breakfast wasn' anything to brag about.

Partner

8/10

Excellent

17 Jun 2026

Karin

Our room was very clean and comfortable and the staff working the days we arrived/left were extremely friendly and accommodating. However the staff during the middle of our stay was not.

The pool and hot tub area was clean but the hot tub bubbling mechanism was not working.

We had a mechanical problem with our toilet - the tank was not holding water and could not flush. I was told several times (the night it occurred, the morning before we left for the day, & the evening we returned) that it would be fixed but no one ever came. So I fixed it myself!

Also, on our second day, a family of two women and five very young children had moved in directly across the hall. The children were constantly screaming and the mothers had placed piles of trash and soiled bedding in the hall. Which was there for two days! When I asked to be moved, I was offered the room right next door to them!?! Note, the hotel was far from full.

Side note, that same loud family was allowed to hang out in the dining area during breakfast. They had made a terrible mess with food and were fixing (combing etc) the children’s hair while they were sitting on the tables. Very unappetizing

Family_with_children

10/10

Exceptional

16 Jun 2026

Nena

I'm a frequent flyer at this hotel it's centrally located to all the place I like.

Self

4/10

Poor

16 Jun 2026

Antonio

The property is quite in bad shape for the price and for being under Hilton umbrella, very filthy, and needs a total renovation, carpet was sticky, and furniture worn out

Partner

8/10

Excellent

15 Jun 2026

Jose

Close to family I was visiting.

Too many kids running around and parents not controlling them.

8/10

Excellent

15 Jun 2026

Maria

Check in was very quick staff was very friendly and helpful.

2/10

Poor

08 Jun 2026

James

I stayed in the 4th floor. The elevator call button did not work. I had to walk downstairs for my entire stay. My room was not clean. Even upon request. The door needed to be vacuumed, the room had ants, the coffee machine and refrigerator both did not work.

Business

10/10

Exceptional

08 Jun 2026

Tiawana

Very professional staff clean room & great food. I will return!

Partner

8/10

Excellent

31 May 2026

Kristina

Bed was comfortable. Our door looked like someone had tried to break into it before & the security lock didn’t work as it had been damaged. Also the shower handle was coming out the wall. Food was left in the fridge.

Family_with_children

8/10

Excellent

25 May 2026

Cindy

Very nice

Family

4/10

Poor

20 May 2026

Lauren

The room lock did not work with any keys. The front desk staff was very responsive and apologetic, but I was frustrated that I couldn’t come and go as I pleased. I was also not moved to a different room, which was concerning.

Self

8/10

Excellent

19 May 2026

William

Excellent breakfast

2/10

Poor

11 May 2026

Anterrion

First room was full of ants, second room was the same way

Family_with_children

8/10

Excellent

10 May 2026

Ann

The staff was very friendly and helpful. The breakfast was ok. There was plenty of parking and it felt like a safe area to stay.

Partner

8/10

Excellent

04 May 2026

Stacie

Breakfast was excellent. Room was clean. Property was clean. Pool was clean. The only real issue we had was not being able to watch anything on tv. Tried to hook up a fire stick to watch movies and they have it blocked. Staff was extremely helpful in trying to assist with the problem but found out it basically wasn't equipped for that. I wish we could have been able to connect our Netflix.

Friends

10/10

Exceptional

03 May 2026

Molly

The room was nice and clean and spacious. The front desk staff was friendly and helpful. The pool is warm and even after going into the hot tub and back into the pool, it was still warm.

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Orlando

Good food&great staff

2/10

Poor

27 Apr 2026

Kim

Ants in our room, outlet by the bed didn't work and maintenance did not come, no ice bowl, TV channels didn't work, internet was spotty

Friends

6/10

Pleasant

19 Apr 2026

Meghan

The highlight of this Hilton was the staff-all very helpful, friendly, and professional. The breakfast attendant, Michelle, was delightful and kind. The breakfast was standard but lots of options so easy to accommodate different tastes. Overall, I’d stay again as it was a good value for what you get.

I used to travel for work and Hampton Inns were my go-to. This facility had lots of wear and tear which was not like other Hamptons I had stayed at previously. It was a large Amir t of small things rusty faucets, algae on the walls in the pool, excess caulk around the baseboards, small holes in the walls, and stains on the fabric headboards, chipped paint, archaic window blinds, cheap furniture that was too big for the small rooms, etc.) that just made it feel run down.

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

echo

Yes

10/10

Exceptional

10 Apr 2026

echo

Yes

Self

8/10

Excellent

30 Mar 2026

Paul

just okay

Self

10/10

Exceptional

30 Mar 2026

Crystal

.

10/10

Exceptional

28 Mar 2026

Dametria

Yes breakfast was fresh arking was good

Family_with_children

8/10

Excellent

14 Mar 2026

Keo

Nice staff, nice property and location. The windows need updating in the room
because it literally feels like there is no window there. Everything from the outside can be heard in the room.

Partner

2/10

Poor

27 Feb 2026

Zaddie

I didn’t get to stay my 2 night because of card issues

6/10

Pleasant

24 Feb 2026

Charmeeze

The hotel hot tub was out for 4 days & we were not notified that it was out until we arrived. I broke my ankle in October, so I was looking forward to the hot tub being a relaxing treat for myself. However, since it was out. I was unable to get that. Additionally, it was too late to cancel or I would’ve been charged a cancellation fee.

Family_with_children

8/10

Excellent

20 Feb 2026

David

Staff made us feel comfortable when we arrived and throughout the stay. Only problem is that none of the four ice machines had ice.

Partner

8/10

Excellent

18 Feb 2026

Douglas

Check inn

Partner

2/10

Poor

17 Feb 2026

Christina

The room felt neglected, and there was a cockroach on the wall and the swimming pool had a scum line, and the breakfast was horrible. Staff was good. Hot tub was broke.

Business_and_leisure Family_with_children

10/10

Exceptional

09 Feb 2026

Jon

Very clean and quiet

Business_and_leisure Family

2/10

Poor

08 Feb 2026

Justin

The rules were the neglected. We found a cockroach in one of the rooms room 236 would not recommend breakfast was not to satisfaction. Hot tub was broke. There was a scum ring around the pool. Lots of cleaning needs to be done.

Business_and_leisure Family

10/10

Exceptional

02 Feb 2026

Shawna

Undergoing renovations

Friends_and_family Friends

10/10

Exceptional

26 Jan 2026

Ines

Nice x clean

10/10

Exceptional

21 Jan 2026

Nena

Im there a few times a month, the new owners Staff are fantastic people they are definitely a vibe!

Business_and_leisure Friends

6/10

Pleasant

12 Jan 2026

Krista

The room was fairly clean, but very outdated. Not enough pillows, two pillows per bed doesn't work for three guests. There were not enough towels, as having only two towels for three guests doesn't work—no cups or soaps, lotions in the bathroom. Although there was a coffee pot, there was no coffee, no tea, no packets of sugar. Not one of the listed or included room amenities was available. Breakfast was not much to speak of, no fruit, warm yogurt and sour milk.

Business Family

8/10

Excellent

02 Jan 2026

Amy

Friendly staff. Hotel in transition for upgrades

8/10

Excellent

14 Dec 2025

Peter

Breakfast was good, with choice.

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

David

I love it here

Self

10/10

Exceptional

12 Dec 2025

Eric

Clean room. Great staff. Excellent breakfast

Leisure Family

4/10

Poor

08 Dec 2025

Jennifer

Condition or

4/10

Poor

07 Dec 2025

Amanda

I was very upset to come in after prepaying for my room to dee a hand written note that said they charge $250 for a deposit. This wasn't posted anywhere when I booked the room. I also booked the specific place because it had a pool. My daughter and I walked down and again thre was a hand wrotten note that the pool was closed for cleaning, not a huge deal as there was supposed to be an hour before check out to swim, we went down there and still sign on the door, asked the front desk and they just said oh, sorry they are behind and it won't be done for a while yet.

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Kimy

One of my favorite hotels

Leisure Self

8/10

Excellent

19 Nov 2025

Amymarie

Ironing board cover was nasty. Pool looked foggy and not clean, no hair dryer in room. And unexpected $100 deposit.

6/10

Pleasant

14 Nov 2025

Beverly

The staff was very helpful and friendly. Updating was in progress, and it was definitely needed. Pool room is in need of repairs, but the water was fantastically warm. Lighting in the bathroom was an issue. Overall, ok.

Business

10/10

Exceptional

10 Nov 2025

Tiffany

Great Stay

8/10

Excellent

04 Nov 2025

Emily

Staffing was really friendly and helpful! The area was a little inconvenient, breakfast was limited was hoping for more options. But overall, good experiences

10/10

Exceptional

03 Nov 2025

Douglas

Good breakfast... Parking Lot was secure.

Leisure Self

4/10

Poor

03 Nov 2025

Karen

Bathroom floor was sticky and drink fountain in pool area was filthy as was the wall by the hot tub in the pool area. There was also black mold on the shelf in the bath tub.

Leisure Partner

6/10

Pleasant

29 Oct 2025

Raina

Breakfast was clean & wonderful.. but an unexpectedly & unnecessary room change was demanded in middle of reservation. Very inconvenient. Had it been mentioned or organized @chech in it could have been done much easier. Or avoiding - why would they ask someone with two pets to move rooms in the middle of a reservation for a carpet cleaning when it didn’t even commence the day it was scheduled.

Leisure Pet

4/10

Poor

25 Oct 2025

Samantha

thermostat in room broken, loud outside

Leisure Family

2/10

Poor

21 Oct 2025

Antoine

First off, Hotels.com you had false advertising for this hotel and room on your website. Nothing shown on the website looked like the outside or inside of the hotel. For the room I was supposed to have with a king sized bed, it’s was supposed to be spacious and have a couch in it and the hotel told me they didn’t have any room like that. I had to switch rooms 3 times upon arrival! The first room’s toilet didn’t flush, the second room smelled like someone smoked in it and it’s supposed to be a smoke free hotel, the third room was dirty and had confetti on it like it was never cleaned! I argued with the front desk about this and Hotel.com, for you guys to only credit me $50.00. I stayed because I had plans to get to, I called for towels the next day, no one came, I walked down the hall with my dirty towels and my trash to ask housekeeping for some and she said she didn’t have any but would bring some soon as the laundry was finished I left for a my plans only to come back here were no clean towels. I had to go downstairs to get some. I had to do the job of the workers and I didn’t get paid or discounted more for all these inconveniences! I was discussed and disappointed by the Hotel and Hotels.com! I will be writing a bad review for both of you on social, Yelp, and Google Review! I’ll never stay at that brand of hotels again and I’ll never use Hotels.com again either!

Partner

4/10

Poor

19 Oct 2025

Danielle

I stayed for two nights and was supposed to get our room cleaned. Came back and it wasn’t serviced. I had to go to the front desk to replace my towels for the room.

Friends_and_family Family

8/10

Excellent

17 Oct 2025

Jake

Got the job done

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

meghan

We loved everything in the hotel. Lovely room and we loved the room and bed. We also loved the pool and hot tub. My boyfriend didn't want to leave the hot tub.

8/10

Excellent

15 Oct 2025

Erica

Good stay, clean room

Partner

8/10

Excellent

14 Oct 2025

Jason

Great staff. Great breakfast. Room and pool area was in need of some repairs but otherwise adequate.

Partner

10/10

Exceptional

14 Oct 2025

Claude

This place was perfect for a trip, I only wish I'd brought trunks to go swimming- the pool seemed nice. Good amenities in the rooms, comfy, clean beds- really just everything I needed from a hotel.

Friends_and_family Friends

6/10

Pleasant

13 Oct 2025

Kathryn

Run down, carpet was sticky in our room, staff was loud and hanging out in housekeeper office directly across from our room, smoke smell throughout hotel, and pool was so “cloudy” we couldn’t see neon toys that floated to the bottom. Breakfast was very lacking, and coffee was horrible.
Also was charged a damage deposit that was same as room fee, causing twice as much to be charged to my card. This was not stated when booking and was a surprise when checking in.

Leisure Family_with_children

8/10

Excellent

08 Oct 2025

Phil

The room was nice and clean, but not the one I reserved,,,no king bed, no walk-in shower. We got there early and said our room wasn't ready...no problem; we were prepared to wait, But then they quickly changed their mind, and gave us a smaller room with a tub & shower, after I specifically requested a walk-in shower. Too tired to argue. it's OK for one night. Plus the $250 deposit makes us wonder if this is a high-crime area?

Leisure Partner

10/10

Exceptional

07 Oct 2025

Holly

Parking lot was clean and well lit. The location was good for our purpose and the breakfast buffet was good. A lot of choices.

Leisure Partner

2/10

Poor

30 Sep 2025

Kimy

The hotel has been sold to a new owner whenever we come to visit Milwaukee we stay at this hotel so we may be looking for a new hotel because of $250 deposit is out of control

10/10

Exceptional

24 Sep 2025

Damien

I love the front desk clerk K. She's so professional, pleasant, welcoming and nice

10/10

Exceptional

22 Sep 2025

Lara

Refreshing Vacay MKE Stay

We had a wonderful stay, rooms were extremely clean and comfortable, everyone working at the front desk made check-in and check-out easy and hassle free. Breakfast was amazing with so many options. Room rates were very reasonable.

Partner

4/10

Poor

18 Sep 2025

Katie

Went to check in and was told there was a $250 incidental fee. When I made the reservation that was not mentioned

10/10

Exceptional

31 Aug 2025

Shaqualla

Great place

Family_with_children

2/10

Poor

30 Aug 2025

Kirti

Scammed

I was charged for an accidental booking. I kept calling the hotel and the travel agency kept reaching out tot he hotel and there was no response.

The accidental booking was done due to a faulty link that misguided me. See screen shots, I was trying to book a hotel in Virginia and it took me to Milwaukee
I called immediately after booking. This is a scam. And if I’m not responded with I will proceed with legal action.

10/10

Exceptional

13 Aug 2025

Allen

not in a great location for my purpose in Milwaukee

6/10

Pleasant

08 Aug 2025

Adam

Here’s a concise hotel review you could use:

⸻

I was disappointed with my recent stay. I was accidentally double charged for my room, which was frustrating to resolve. Upon arrival, the room was missing towels and body wash, and several lights were burnt out, making it feel poorly maintained. Overall, not the experience I expected.

Leisure Friends

6/10

Pleasant

06 Aug 2025

Sherry

Needs a little work

The pool had all doors locked even exit door was locked from the outside. People were vaping in yhe hot tub. Very clean lobby and staff were helpful

Friends_and_family Family

2/10

Poor

03 Aug 2025

Heather

The property was used by the state for a voucher system for displaced, homeless, etc. I called them before booking to ask if they were and they said no. I asked in person’s well and they lied while I was there. Ac went out, keys didn’t work for doors, or they worked for neighbors door having went into wrong room one time. elevators did not work one day. Homeless hung outside. Noise was ridiculously loud all times of the night. Kids running in hallways. I had to ask everyday for toilet paper and towels even after I’d asked in the am for them. It was the baddest experience staying at a hotel I have ever had.

Leisure Family

10/10

Exceptional

02 Aug 2025

Tracy

This is my go to hotel when I’m town.

Business_and_leisure

2/10

Poor

30 Jul 2025

William

The place was extremely dirty. Floors in the hotel were sticky, lots of crumbs/dirt against the edges everywhere. Trim all beat up, doors weathered. Our room door didn’t even shut/lock when you entered or left unless you pulled it tight after it closed. That’s definitely a scary thought, especially with kids coming or going

8/10

Excellent

18 Jul 2025

Lisa

The rooms are clean but bed mattress was a little too firm for us. The halls could've used some vacuuming as we noticed some lint in various places. The desk staff person was very nice although it appeared that she was the only staff on duty for the evening shift. Overall we had a good stay and would book again in the future.

Partner

2/10

Poor

17 Jul 2025

Kevin

Booked 5 nights for $140 per night. It’s a hilton and high price so must be fine right? Wrong. My floor (the 4th floor) smelt terrible, and both the hardwood floors and carpet were dirty. There were actually a bunch of screws and small sharp wood pieces on the floor. It has not been vacuumed in a long time. My room had a different smell but it also smelt terrible. The floor was dirty and unvacuumed. It is a very old room. I booked somewhere to sleep, and this is not a place to sleep. It is directly next to a busy highway with construction going on. The room is not soundproof, you need earplugs to even have a chance at sleeping. As soon as i checked in i left and booked another hotel. I told them i could not stay in this room and left a note to the general manager. Hilton refused to refund me since it was booked through expedia, and the hotel has refused to respond to expedia. I did not stay a single night here and I want my money back! I would not call this a ripoff but an actual scam. Hilton should feel embarrassed.

2/10

Poor

13 Jul 2025

Marilyn

Awful.. smell of weed everywhere.. elevators & hallways… neighborhood
Not great … and this is suppose to be a hilton brand? Coffee for breakfast always had coffee grounds in it.. i guess i had high expectations for a “hilton” hampton inn… but it was simply a “smelly motel” - with renovated rooms.. also why is there a mattress in the back parking lot? People hanging out in a car in the parking lot? Of course on the first morning there was screaming then police came- probably best to find another place.

Leisure Friends

2/10

Poor

13 Jul 2025

Lisa

Horror at Hampton

People are living in the hotel. People using drugs and passing out in stairways. Girl from the gentleman’s club seem to be “working” out of the hotel. The pool seems to be used by local kids. Cars broken into in the parking lots. People loitered all around the property. Only 1 elevator works. They seemed to have a supply problem with toilet paper and only proved a half a roll at a time Fire alarm seems to go off frequently

Business

6/10

Pleasant

13 Jul 2025

Amy

We had issues with our key cards not working. Had to make SEVERAL trips to desk before staff came up. Stood in hallway for over 20 minutes at one point. Hallways were dirty. Garbage in bags left outside rooms for over 15 hours without being picked up. For being a NOT SMOKING HOTEL the place reeked of Marijuana.

Breakfast was one of the best ive had at a hotel. The breakfast staff was awesome, friendly and efficient.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Latonya

Pool was fown

Business_and_leisure Friends

2/10

Poor

29 Jun 2025

Reginald

I drove a long distance and got to the hotel and it was close down. Never informed me or contacted me to let me know nothing about this Very upset Customer 😡😡😡😡.

Leisure Partner

2/10

Poor

19 Jun 2025

Stacey

The property is being shut down by the state tomorrow at 10am.

Leisure Family

10/10

Exceptional

14 Jun 2025

Kimy

Clean fresh well maintained