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Best Western Germantown Inn

Milwaukee - WI · United States

W190N10862 Commerce CircleView location

8.8/10Excellent702 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort8.8/108.8
Condition8.6/108.6
Location8.6/108.6
Neighborhood8.6/108.6
Value8.0/108.0
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Germantown Inn

Welcome to the Best Western Germantown Inn! Conveniently located off Highways 41/45 and 167 in suburban Germantown, our hotel is close to the Washington County Fair Grounds and Mayfair Mall. Make yourself at home in one of our 46 guest rooms, featuring complimentary Wi-Fi and cable programming.

Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, irons and ironing boards, coffee and tea makers, microwaves, and refrigerators. We offer four queen rooms with whirlpool baths, two king suites, and one king suite with a whirlpool bath and fireplace.

Start your day with our complimentary hot and cold breakfast buffet. Afterward, enjoy our indoor pool and spa tub. This 100% smoke-free hotel also offers a computer station, complimentary Wi-Fi, business services, audiovisual equipment, and a lobby fireplace. Planning an event? Our 400-square-foot meeting/conference room accommodates up to 50 guests.

Free self-parking is available onsite. Pets are not allowed.

Read more about this hotelShow less

Located in Village of Germantown, Best Western Germantown Inn is in the suburbs, within a 10-minute drive of Old Falls Village Park and Harley Davidson Powertrain Operations. This hotel is 13.3 mi (21.5 km) from Lake Michigan and 4.2 mi (6.8 km) from Mill Pond Park.

Make yourself at home in one of the 46 guestrooms featuring refrigerators and microwaves. 43-inch LED televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Village of Germantown?

This hotel has 398 square feet (37 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Old Falls Village Park 5.9 km / 3.6 mi
Mill Pond Park 6.8 km / 4.2 mi
Lime Kiln Park 6.9 km / 4.3 mi
Harley Davidson Powertrain Operations 7.2 km / 4.5 mi
Menomonee Park 7.4 km / 4.6 mi
Town Hall Clinic 9.1 km / 5.6 mi
Froedtert Menomonee Falls Hospital 9.3 km / 5.8 mi
Cabela's 10.9 km / 6.8 mi
Granville Dog Exercise Area 12.3 km / 7.7 mi
Fresenius Medical Care at St. Joseph'S Community Hospital 13.6 km / 8.5 mi
Ray's MTB Indoor Mountain Bike Park 16 km / 9.9 mi
Trinity Village 16.2 km / 10.1 mi
Heiliger Huegel Ski Club 16.8 km / 10.4 mi
Paul Bobrowitz Spectacular Sculpture 17.5 km / 10.9 mi
Washington County Fair Grounds 18.2 km / 11.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 46
  • Number of floors (main building): 2
  • Suites: 4
  • hotel
  • Bus/Train station
  • Airport
  • Beach
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 18 more facilities & services
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Laundry serviceExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Lift accessExtra charge
  • GymExtra charge
  • Newspapers
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-10
    SUITE NON SMOKINGPhoto unavailable5 photos

    Best Western Germantown Inn

    SUITE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Germantown Inn

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Best Western Germantown Inn

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Germantown Inn

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 26 m²ROO.2Q-4
    Room TWO QUEEN BEDSPhoto unavailable4 photos

    Best Western Germantown Inn

    Room TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-4

    Room amenities

    • Microwave
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Ironing set
    • Living room: 1
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Trouser press
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 1 Bedroom • 26 m²ROO.H6-4
    Room AccessiblePhoto unavailable4 photos

    Best Western Germantown Inn

    Room Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-4

    Room amenities

    • Alarm clock
    • Desk
    • Trouser press
    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Microwave
    • Ironing set
    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Best Western Germantown Inn

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-9
    SUITE NON SMOKINGPhoto unavailable4 photos

    Best Western Germantown Inn

    SUITE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-9

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Germantown Inn

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 26 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable5 photos

    Best Western Germantown Inn

    SUITE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Ironing set
    • Cable TV
    • Trouser press
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Living room: 1
    • Microwave
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Fireplace
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Best Western Germantown Inn

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Germantown Inn

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-10
    DOUBLE NON SMOKINGPhoto unavailable4 photos

    Best Western Germantown Inn

    DOUBLE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Germantown Inn

8.8
Excellent
702 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
8.6 /10
Neighborhood
8.6 /10
Value
8.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
24 Jul 2026
John
Great hotel for a best western. Everyone was super friendly, the place was clean and situated near plenty of restaurants. Pool and hot tub to boot. We will be back!
10/10
Exceptional
24 Jul 2026
Matthew
This hotel was extremely clean and the manager was very friendly and kept tabs on all aspects of the property. He went above and beyond to be helpful. I definitely recommend this hotel!!!
6/10
Pleasant
19 Jul 2026
Stacy
Hotel had a nice pool and hot tub. The room had left over items from prevoius gusests. I didnt like that.
Partner
10/10
Exceptional
19 Jul 2026
Craig
Great place to stay outside of Milwaukee
10/10
Exceptional
08 Jul 2026
Sara
Cute hotel in a quiet area. Loved the helpful, friendly staff and saltwater pool and hot tub! Would definitely stay again.
Friends_and_family Family
10/10
Exceptional
02 Jul 2026
Dawei
The room is clean as it should be, the breakfasts are good, the room rate is very reasonable.
Self
10/10
Exceptional
01 Jul 2026
Jennifer
A great place to stay!
Family_with_children
8/10
Excellent
28 Jun 2026
robin
This property was very nice, extremely clean and comfortable, but unfortunately, there was a group of young boys and their family staying there for some kind of baseball tournament and they were extremely loud till quite late at night. They kind of overtook the whole establishment.
Family
10/10
Exceptional
20 Jun 2026
Jean
I had a quiet overnight. Easy friendly checkin. I had the hot tub all to myself and enjoyed making mini waffles for breakfast
Self
10/10
Exceptional
16 Jun 2026
Ronald
The Room was clean and well maintained. The Staff was friendly and helpful. Will stay again.
Partner
8/10
Excellent
15 Jun 2026
Lisa
Everything was clean. Hotel was quiet. It is small and \"tucked away,\" which was nice. Staff were nice. Shower was cold.
Friends
10/10
Exceptional
09 Jun 2026
Vicki
No complaints at all. It was a great stay from check in to check out!
Self
10/10
Exceptional
25 May 2026
laura
Clean occodomation & friendly staff & good daily breakfast
Family_with_children
10/10
Exceptional
17 May 2026
Sheykra
Staff were great and friendly ..room was clean ..I would say carpet needs updated but other than that the place is nice and quiet and good breakfast selection..great hot tubs and they have a pool which I didn’t use but I bet it’s great. The place was chill and I would stay again.
10/10
Exceptional
09 May 2026
Linda
The room was very clean. The linens were crisp white clean and plenty of pillows. The pillows were a bit puffy so I used my own... That's just preference. The room had a good size fridge, microwave and the coffee maker was one of those little once that look like a kuerig but you put in a small packet of coffee. I didn't use it. The bed was very comfortable not rock hard but not super soft. Water in the vending machine was a decent price, helpful friendly staff. Breakfast was good the usual eggs, sausage, bagels, waffles, coffee, bananas etc etc.i will be back in the area and will stay there again. Easy on and off major highway.
Partner
10/10
Exceptional
01 May 2026
Christina
Fresh breakfast, clean rooms and building, wonderfully helpful staff.
10/10
Exceptional
09 Apr 2026
Gwen
Clean room and comfy beds. What more can you ask for?!?
Friends_and_family Family
10/10
Exceptional
08 Apr 2026
Kenneth
Nice to stay in a place that has maid service everyday. Large Hot tub that was clean and a perfect temperature. Quiet area near the highway.
8/10
Excellent
15 Mar 2026
Martin
The bed was very comfortable, and I slept well all five nights. The housekeeping staff made up my room everyday and I appreciated that.
Self
10/10
Exceptional
01 Mar 2026
Kimberley
Clean room and environment. Nice pool and hot tub. Great staff members.
Family_with_children
6/10
Pleasant
23 Feb 2026
Keith
The room was disappointing for a Best Western. The beds were nice but the selection of TV channels was poor, the bathtub drain didn’t work and the bathroom door kept swinging open when you tried to shut it. The towels felt very thin and not the best quality. We will not be returning to this hotel in the future.
Partner
8/10
Excellent
06 Feb 2026
Ryan
Friendly staff, clean rooms, decent pool area.
Friends_and_family Family
8/10
Excellent
18 Jan 2026
Sarah
Great hotel, clean and very nice people. My only problem was I had a birthday party for my son there and no one else could go swimming that didn’t have a room. I couldn’t even pay extra for the kids to swim.
Leisure Family_with_children
10/10
Exceptional
17 Jan 2026
Ashley
Nice warm pool and hot tub
10/10
Exceptional
23 Dec 2025
Katrina
Everything was wonderful and outstanding! The customer service was amazing and the rooms were very clean and comfortable. Definitely coming back.
10/10
Exceptional
30 Nov 2025
Tyris
Nice staff clean rooms and pool area would definitely stay again when I come back to visit Milwaukee
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Joseph
Room clean and comfortable.
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Brenda L
The rooms were clean and the staff were very nice.
Leisure Partner
10/10
Exceptional
14 Nov 2025
Monessa
Very nice clean and sweet people breakfast was delicious thank you for a great and very easy stay
Leisure Family_with_children
10/10
Exceptional
11 Nov 2025
Steve
The room is clean and warm. The staff has been friendly and helpful.
8/10
Excellent
01 Nov 2025
David
Room was clean, but hallways could have used a vacuum
10/10
Exceptional
31 Oct 2025
gregory
Great
10/10
Exceptional
31 Oct 2025
Meredith
Nice hotel, friendly staff, good location, clean room, and yummy breakfast!
Friends_and_family Family
10/10
Exceptional
06 Oct 2025
Brian
great service, always kept clean.
Leisure Self
8/10
Excellent
05 Oct 2025
Jessica
Overall great stay!
Leisure Family
10/10
Exceptional
19 Sep 2025
Cory
Very clean, nice staff, and a good continental breakfast. I would stay there again.
Leisure Family_with_children
10/10
Exceptional
26 Aug 2025
ROBERT
Great staff
Leisure Family
8/10
Excellent
24 Aug 2025
JACQUELINE
It was a satisfactory roof over our heads after a day in Cedarburg.
Leisure Friends
10/10
Exceptional
19 Aug 2025
john
Room was a clean normal hotel room. Nice big TV, and fridge.
Business
6/10
Pleasant
10 Aug 2025
Ryan
Room carpet looked kinda dirty. Pulled out sofa bed and sheets were dirty, but they were wuick to apologize and replace. Bed was comfy and free internet with a solid speed for browsing.

Breakfast lacked variety but was pretty good. Vending machine wasnt filled and had some old looking food.

Lighting in hallways was dark. Pool area had poor lighting. Lobby had a nice comfortable layout. Staff were really nice.
Leisure Family
8/10
Excellent
09 Aug 2025
Cathy

Would recommend

The service was excellent. The front desk attendant was always attentive when I was there. The place was clean, comfortable and on a quiet street. There was a KwikTrip just a 3-minute walk away. There were a few issues, but they were resolved quickly.

Highly recommended!
10/10
Exceptional
09 Aug 2025
Marianne
I asked to be able to check into my room early, it was no problem. Whwn I got there a hour and a half early, my room was ready. The staff was very friendly and accommodating. I would definately recommend staying there.
Leisure Self
10/10
Exceptional
07 Aug 2025
Adrianne
Very clean, friendly/ knowledgable staff, large HOT hot tub. Decent breakfast.
Leisure Self
8/10
Excellent
29 Jul 2025
Melissa
Breakfast was very basic and not many options.
Business Partner
8/10
Excellent
25 Jul 2025
Allen
Just what we needed for a short stay.
Leisure Partner
10/10
Exceptional
20 Jul 2025
Vanessa
Very great experience and great staff definitely recommend
Friends_and_family Family
10/10
Exceptional
11 Jul 2025
Brittany
K
10/10
Exceptional
05 Jul 2025
Qianqian
Goog
Business Self
10/10
Exceptional
29 Jun 2025
Kathleen
Great management. Nice rooms. Good price
Leisure
6/10
Pleasant
26 Jun 2025
Diane
The room smelled very musty. I did not complain. They might have moved us if I’d asked.
Leisure Partner
10/10
Exceptional
23 Jun 2025
Daphne
It was awesome.
Friends_and_family Friends
10/10
Exceptional
20 Jun 2025
Denise
Stayed there for wedding, perfect accommodation
Friends_and_family Family
6/10
Pleasant
19 Jun 2025
Charles
We stayed 4 nights:

Staff was responsive to request to fix outlet that didn't work.

Coffee, coffee cups, and shampoo were not consistently replenished.

Liked hot tub.

Liked breakfast.
Leisure Family
10/10
Exceptional
16 Jun 2025
Denise
Great staff great place
Leisure Family
2/10
Poor
10 Jun 2025
Lucas
I paid for the room thru this app. They still ended up charging my gf the full price. They gave her the money back after I said something but then charged her again. Will not be going back to a best western
Leisure Partner
8/10
Excellent
08 Jun 2025
Lorie
Our stay was good. Except it was so dark in room and hallway. Plus our lamp between the beds one bulb was totally taken out. Why?
Friends_and_family Family
10/10
Exceptional
05 Jun 2025
Leonard
Place was clean, staff friendly
Leisure Self
8/10
Excellent
29 May 2025
Patrick J.
Met our expectations
Leisure
10/10
Exceptional
26 May 2025
Mary Lou
I didnt like that Expedia price was more expensive then if we got room when we got there.
Leisure Partner
10/10
Exceptional
18 May 2025
Christian
Everything went smooth from check in to check out.
10/10
Exceptional
16 May 2025
Diego R

Perfect for family

We enjoyed our stay very much! Everything was clean & safe
Friends_and_family Family
4/10
Poor
02 May 2025
Atif
Mini fridge it’s not working in the room. Service is very poor. The room has funky smell in it.
Business Self
6/10
Pleasant
29 Apr 2025
Nicole
.
Business
10/10
Exceptional
01 Apr 2025
Brittany
Good
10/10
Exceptional
15 Feb 2025
Kewon
I will be back !
Business_and_leisure Family_with_children
4/10
Poor
28 Jan 2025
Annabell
BED BUGS
8/10
Excellent
29 Dec 2024
Cathy
Na
Leisure Self
10/10
Exceptional
25 Dec 2024
Ronald

Very quiet!

Very quiet, clean, comfortable room!
Friends_and_family Family
4/10
Poor
16 Dec 2024
Ronnie

Out of date

Easy to find and quiet location. Extremely outdated and dirty, room had bugs so we left early.
Partner
10/10
Exceptional
30 Nov 2024
Tammy
Our stay yesterday was amazing. The room was very clean and the staff so nice. It was quiet with zero noise from the road outside. The water pressure in the shower was great, again everything was very clean and well kept. Their continental breakfast was also very good. We would definitely stay here again.
Leisure Family
6/10
Pleasant
24 Nov 2024
Jamie

Family time

I booked a place close to family so they could come visit and the 2 kids could swim. I was informed by owner i could not have unregistered guests swim for liability reasons. This was a first for me. I offered to pay a fee and he said it was against the rules but he would allow it for one hour. I asked if there was a sitting room we could order pizza and visit and he said no. But there is clearly a breakfast room. The place was almost empty. I have done this at several other hotels and everyone else has been very accommodating. The kids swam for an hour and we went out to dinner. They were gone by 8. The night clerk was very nice to us. I could understand if the place was busy and there were a bunch of us and we were unruly. There were 2 registered guests and 5 family visitors and 2 wanted to swim.

Other than that, the place was quiet (almost empty on a Saturday) , the bed was ok to sleep in. The room was nice size with microwave and fridge. Basically clean except for a couple lady bugs in the room. The furnishings are dated but in ok condition. Breakfast was fine except for dry pastry.

The lobby looks very nice and well kept.
Friends_and_family Family
8/10
Excellent
19 Nov 2024
David
Friendly staff
10/10
Exceptional
17 Nov 2024
Jake
Nice and tucked away
Leisure Partner
10/10
Exceptional
31 Oct 2024
laura
Fantastic & well run property. Attentive staff. Scrumptious breakfast daily .
Leisure
8/10
Excellent
16 Oct 2024
Cynthia
Staff was great.
10/10
Exceptional
16 Oct 2024
Lois

Quiet hotel outside of town

The hotel is on the edge of town visible from the main road, but accessed from several side roads. This contributed to the quiet environment inside and out. My single queen room was clean, bed comfortable. The breakfast offered hot and cold options. I checked in and out during no peak hours, and summoned a desk clerk by using the phone at the desk, per instructions. I would stay here again when passing through.
Self
10/10
Exceptional
13 Oct 2024
Verified traveler
Staff were very friendly and helpful. Stayed for 4 nights. Room service daily. Will be staying there whenever we visit the area.
Partner
4/10
Poor
21 Sep 2024
Michael
Tv didn’t work. Breakfast was horrible. Sausage links were cold, hard, and undercooked. Eggs were eggs. Runny, but they were eggs. And the toaster was junk. Get off your wallet and buy one already!
Business Family
10/10
Exceptional
12 Sep 2024
Erica
Quick check in and out. Room as pictured. Friendly staff
10/10
Exceptional
06 Aug 2024
Lindsey
Small quiet location right off the interstate.
Leisure Family
10/10
Exceptional
28 Jul 2024
Teresa
Very nice…clean and the kids loved the pool
10/10
Exceptional
27 Jul 2024
Frederick
Good breakfast
Leisure Partner
10/10
Exceptional
26 Jul 2024
Scott

Family trip

Great stay! Room very clean and comfortable.
Room service available every day for clean towels and cleaning room, which is not the case at most other hotels I have been at. Breakfast is adequate and ok.

Friends_and_family Family
10/10
Exceptional
24 Jul 2024
Brendan
Nice hotel
Leisure Family
10/10
Exceptional
07 Jul 2024
Sarah
Great stay; breakfast and clean. Would come again.
Leisure Family
10/10
Exceptional
05 Jul 2024
Aliyah
Very nice hotel.
Leisure Partner
10/10
Exceptional
02 Jul 2024
Daniel
Friendly staff
Leisure Partner
10/10
Exceptional
29 Jun 2024
Andrea
It was clean and quiet
Leisure Self
10/10
Exceptional
23 Jun 2024
Daphne

Warm greetings

I was warmly greated by the wife of the manager. She remembered my name and what hotel room I like. She advised that if i needed anything, to just give her a call.
Friends_and_family Friends
8/10
Excellent
29 Apr 2024
Joan
Stayed for a quick overnight to attend my son’s volleyball tournament. Nice hotel. Clean. Decent breakfast.
Leisure Family
6/10
Pleasant
07 Apr 2024
MICHAEL
Dirty around the tube on the floor.
Leisure Family_with_children
10/10
Exceptional
24 Jan 2024
Mary

Clean, comfortable, quiet

We had a lovely stay at the Germantown Inn. Clean room & linens & carpet, comfortable beds & pillow, clean bathroom, good lighting, adequate breakfast. There was plenty of room to rearrange tables and have breakfast with the parents & family of the bride, of the wedding the night before, which was a special treat.
Friends_and_family Family
10/10
Exceptional
01 Jan 2024
Elliot
Was a peaceful stay.
6/10
Pleasant
23 Dec 2023
Charles
Great staff, clean establishment, good breakfast and so quiet.
6/10
Pleasant
14 Nov 2023
Charles

Just OK

Just an average place. When I checked in I asked the front desk for dinner recommendations, she had none. I asked her what was served for their free breakfast, she wasn't sure. friendly, but not knowledgeable on the basics.
Self
8/10
Excellent
05 Nov 2023
William
Breakfast was sub power from other Best Westerns I've stayed at.
Leisure Family
6/10
Pleasant
22 Oct 2023
Cheryl
There is no closed caption on tv!!
Partner
10/10
Exceptional
18 Oct 2023
Suzanne
The property is spotless and in top-notch condition. Easy check in.
Leisure Self
8/10
Excellent
08 Oct 2023
Robert
Quick check in. Older property but room was neat and clean.
Leisure Family
8/10
Excellent
08 Oct 2023
Rosemary

Pleasant stay!

We stayed there once before. The owners are very nice, and the room and all around the hotel, everything was impressively clean. There was a bad smell in the elevator, we deduced it might be from the pool. The breakfast was good.
Friends_and_family Family

Location & surroundings

Best Western Germantown Inn
W190N10862 Commerce Circle, Germantown, United States

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Best Western Germantown Inn

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