Name: AmericInn by Wyndham Brookfield
Address: 16865 W Bluemound Rd, Brookfield, 53005, US

2/10

Poor

04 Aug 2026

Cranesha

Couldn’t check in at front desk or could get a refund for my money I spent

10/10

Exceptional

04 Aug 2026

Lauren

I dont know why theres not 5 stars on this hotel. The staff was so friendly and welcoming, the place was clean and quiet. Will definitely be back when I go back to Wisconsin

6/10

Pleasant

04 Aug 2026

Mark

The indoor pool was very dirty.

2/10

Poor

03 Aug 2026

Raven

Broken mini fridge
Wet mildew floor
Blood on bathroom wall
Dirty shower
Tooth paste spit all over sink

4/10

Poor

02 Aug 2026

Ronald

Not a lot to write about.

10/10

Exceptional

02 Aug 2026

Helga

The room was spotless and the staff was extremely kind and so helpful. Nice pool and exercise room. Just a wonderful place to stay that is near everything!

10/10

Exceptional

01 Aug 2026

Ellen

Hotel was recently renovated. Everything was done very nicely. Breakfast was good. Room was good. Conveniently located to numerous restaurants and shopping. Will definitely stay there again.

8/10

Excellent

31 Jul 2026

John

The three rooms I reserved were clean and in good condition, so we were happy about that. I called ahead of time the day before we arrived to ask for two of the rooms with king beds be close together (on the same floor) and it didn't matter where the third room was located that had two beds in it, because that son needed two beds so their son could have one. The girl I spoke to said they couldn't do that, but when we checked in we could make the request. I asked the girl if she was in a random call center or at the hotel location and she said she was at the hotel, (I had called the phone number of the hotel itself), but it was clearly a call center since I could hear a lot of other calls going on in .the background. When we checked in they had all three rooms messed up and none of us got the room we needed. I don't understand why a simple request could not have been made the day before check in. It was extra hard because one room had a baby and needed space for a pack and play. We had to switch rooms after unpacking and yet we didn't get the rooms needed because those with the baby couldn't repack and move after they got there. (Have you have ever traveled with a six week old baby you'd understand.)

8/10

Excellent

31 Jul 2026

Val

Room was clean. had a bit of ware on the wall near the bathroom, but over all good. A/C blew nicely, my room had a balcony, Lobby and outside of the hotel seems to be well kept. Near lots of restaurants and shopping.

8/10

Excellent

31 Jul 2026

Alan

Have no real complaints. Not a bad place to stay for a day or two. The no frills complimentary breakfast is always nice. But a suggestion to management, maybe add another toaster and waffle maker as it will speed up the congestion in the breakfast line.

4/10

Poor

30 Jul 2026

Madison

My shower did not work. The switch from bath to shower was broken. My sheets and comforter were stained. My room neat but not deep cleaned. I did not trust that things were as clean as they should be. The breakfast was disappointing (given I have low expectations). Staff were fine and general spaces were well maintained

4/10

Poor

28 Jul 2026

Colleen

Room is in need of repair especially bathroom, tv is in an awkward position, could use a deep cleaning including all surfaces wiped down, curtains cleaned

The bed was well made, with clean bedding, and very comfortable

4/10

Poor

27 Jul 2026

Wendy

My room had a balcony but there was scaffolding tied to it. Power wash had all the outside furniture was wet. Ceiling above the bathroom sink peeling, tub had stains. The hotel stated they had whirlpool. When asked where it was, they did not have one. The bed was comfortable and TV great.

10/10

Exceptional

27 Jul 2026

alberto

The breakfast area was always full of goodies. Did not need to ask staff to restock anything. The room was well taken care off. A++++

10/10

Exceptional

27 Jul 2026

Dorothy

N/A

8/10

Excellent

26 Jul 2026

Todd

breakfest was good

10/10

Exceptional

26 Jul 2026

Daniel William

Very clean room that was updated! Enjoyed the stay

8/10

Excellent

26 Jul 2026

Aida

.

2/10

Poor

26 Jul 2026

Justin

Awful staff, treat guests like they’re an inconvenience. Told different things daily based on front staff, very combative. Would never recommend this property to anybody. Avoid at all costs, plenty of other solid hotel choices in the area.

8/10

Excellent

26 Jul 2026

Paul A

Really can't complain too much, it was not well soundproofed, as late night noise and early morning noise was a little annoying. Also when returning to my room after being out the first day, my key card would not work, even the one I left in my room, was ineffective, I assume on check in it was only programmed for one night. It was resolved without incident.

6/10

Pleasant

26 Jul 2026

Steve

Only complaint was the air conditioner making a rattling noise all night long.

8/10

Excellent

25 Jul 2026

Martin

Breakfast from 6a-9a had scrambled eggs & sausage patties, plus the usuals you expect to find (waffle maker, cereal, etc). Facility was clean. The outside door to access our section of the hotel does not swing all the way closed. There was a sign to please keep it closed, but that was mostly ignored. This provided access to non-guests. We had no problems, but this needs to be fixed. Room & property were clean & quiet. Room had a desk with chair. Smallish TV was on the desk, not best place for viewing from both beds. There was a furniture closet in the room. Bed was good. On top of the fitted sheet was another sheet (of course) and a comforter, which was too warm. On top of the comforter was a spread not much thicker than a sheet, but that was enough for me. No other blanket in room. Shower was nice in a spacious room with the toilet. Alcove with sink wasn't very wide, not much room for stuff on either side of sink. Opposite side of alcove had a microwave & coffee maker on top of a cabinet. Small single door mini-fridge was inside cabinet, but it did have a small freezer section which kept my freezer packs frozen. We did not use any other facilities in the hotel, except breakfast.

2/10

Poor

25 Jul 2026

william

very well

8/10

Excellent

24 Jul 2026

kay

NA.

2/10

Poor

23 Jul 2026

Adam

Just wasn’t great. Shower didn’t work and room smelled of marijuana.

10/10

Exceptional

22 Jul 2026

Kaitlyn

My family was very pleased with this hotel. Clean accommodations, lovely and comfortable lobby, breakfast as expected. We would absolutely stay here on future trips.

10/10

Exceptional

22 Jul 2026

Tracy

I definitely will return to this hotel
I love when I stay here

8/10

Excellent

21 Jul 2026

Evan

Hotel was good. Needs a bit of maintenance with its showers, but generally good for the price.

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Michelle

Clean room

Self

10/10

Exceptional

21 Jul 2026

Gabrielle

Staff was extremely friendly and welcoming. Room was perfect for what we needed. Beds were comfortable. All in all a great experience.

Family

10/10

Exceptional

20 Jul 2026

Aileen

Room was clean, linens were clean, towels smelled fresh and were soft. Breakfast was standard but great to Fred 3 teens. Staff was friendly and nice. Very clean. Air conditioner was cold. We didn't get a chance due to scheduling to use the pool. Would stay again!

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Kristin

Staff was very nice and welcoming. Property was up to date with fashionable furniture. Beds were comfy. TV signal was rough as the channels went in and out and took some time to come online. Breakfast was simple. Enjoyed my stay.

Self

10/10

Exceptional

20 Jul 2026

Chris

Overall great experience 👍

Self

10/10

Exceptional

19 Jul 2026

Thomas

The free breakfast sucks but they all do, otherwise the facility was top notch.

Friends_and_family Family

4/10

Poor

19 Jul 2026

Lauren

Property was outdated which wasn’t my issue. The issues were a terrible smoke smell in our room, broken rails in the bathroom, the breakfast had very limited options, and front desk wasn’t staffed when I went down to check out. Major safety issue because the exterior door (suppose to use room key) was unlocked the entire stay. I would not recommend if you are wanting more than a bed to sleep in.

Family_with_children

10/10

Exceptional

19 Jul 2026

Stephanie

Comfy bed, clean rooms and slept great.

Partner

10/10

Exceptional

19 Jul 2026

Jacob

Room was nice and clean

Family_with_children

8/10

Excellent

18 Jul 2026

Mojisola

Ice machine was broken and not fixed on the first floor and have to go to the second floor to get ice.
It happened the second day of our stay and we were there for four days.

Also the toilet in our room 157 did not flush well told the front office but did not see any improvement.

Partner

8/10

Excellent

18 Jul 2026

Leighten

It was your typical hotel stay relative clean, easy check in and out, breakfast was so so. Big area just not much to choose from.

Family_with_children

10/10

Exceptional

18 Jul 2026

Erik

Cute and affordable hotel. We would stay there again.

Partner

4/10

Poor

18 Jul 2026

Samantha

The tub had rings in it. I asked for them to clean it an bring towels. They did neither an I had to drive my handicap aunt 50min away so I can bath her else where. I was excited to have my coffee next morning. Complete water down creamer!!!! Horrible, no coffee for me.

Family

10/10

Exceptional

18 Jul 2026

Deanna

everything was awesome 👍

Pet

2/10

Poor

17 Jul 2026

Jeff

I am hearing impaired and the front desk person who I believe was the manager asked us to move from my handicap accessible room to another room. The only requirement I needed was closed captioning on the TV and I tried to explain that to this gentleman. Let’s just say, he is not a nice man. Instead he told me to leave the hotel after we already paid. I explained to him he was violating the Americans with Disabilities Act. He did not like that. He called the police to have me removed. I will definitely be speaking to a civil rights attorney on Monday. Please consider staying elsewhere if you have a disability or know someone that does. My opinion.

Partner

8/10

Excellent

17 Jul 2026

Philip

My travels led me to the AmericInn by Wyndham Brookfield, a humble inn that, while not Rivendell, proved a fine refuge for a weary traveler.

My king's chamber was clean and well kept, with a bed and pillows worthy of a hobbit's finest guest room. The shower was spotless, though the water flowed more like a peaceful stream than the mighty falls of the Misty Mountains. Still, it served well.

The keepers of the inn were courteous, professional, and always willing to help, making every encounter a pleasant one. Each morning's breakfast was fresh and exactly what one hopes for from a good roadside inn.

But every quest has its obstacles.

The Wi-Fi was no enchanted palantír. It handled streaming and light work well enough, but video meetings occasionally lagged, and online gaming was a battle better fought elsewhere.

The training hall also seemed forgotten by the stewards. I never found sanitizing wipes, and many of the free weights had lost their matching pair, though the equipment itself worked fine.

Despite these small shortcomings, this inn is an excellent value. The clean rooms, comfortable stay, and friendly staff more than made up for them.

4 out of 5 stars. Should your journey bring you through Brookfield, this inn is a worthy place to rest before venturing onward.

Self

8/10

Excellent

16 Jul 2026

Christine

The room was clean, but a member of housekeeping wanted to come and clean the room the morning I was checking out (before I left). Due to a language barrier, she didn't understand that I was leaving an hour later.

Self

10/10

Exceptional

16 Jul 2026

Peter

Nice hotel in nice area. Enjoyed my stay

Self

6/10

Pleasant

16 Jul 2026

Eduardo

Good

8/10

Excellent

14 Jul 2026

Bruce

There was a shoe and socks left behind by a previous guest that the cleaning staff missed. ..obviously they weren't very thorough

Family

2/10

Poor

14 Jul 2026

Mark

The hotel claimed they had no record of the reservation made by Expedia. I ended up paying the hotel and Expedia for my stay. No one is willing to give my my money back!

8/10

Excellent

13 Jul 2026

Kiel

Nice hotel

Self

10/10

Exceptional

13 Jul 2026

Mario

Staff was very friendly and everything is renovated.

10/10

Exceptional

13 Jul 2026

rosemarie

Overall excellent service and accommodations.

Self

8/10

Excellent

12 Jul 2026

Wendy

Kids enjoyed the pool, but floor around pool was excessively wet and slippery.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Jim

It was clean and comfortable

Partner

10/10

Exceptional

12 Jul 2026

Beth

Clean room. Comfortable beds. Friendly helpful staff. Good breakfast. And great air conditioning, very hot weather

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Margaret

Clean with comfy beds and pillows. Kids enjoyed the pool. Breakfast was good, eggs & sausage patties, waffles and all the other usual stuff. Buffet was well organized and replenished right up till it ended at 930. Attendant was cheerful and stayed on top of the turnover of guests coming for breakfast
We will stay again

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Shelley

We were staying just 1 night for a Brewer game! American Family Field was just 20 min easy drive. Hotel was clean and offered complimentary breakfast. We would stay here again

Partner

10/10

Exceptional

11 Jul 2026

Laura

Nice decorating

Self

10/10

Exceptional

10 Jul 2026

Carissa

The staff were exceptionally helpful and friendly!

Partner

10/10

Exceptional

10 Jul 2026

Dale

Nice place and friendly staff

Partner

10/10

Exceptional

10 Jul 2026

francisco

It’s proximity to the Baseball stadium, very clean, the room was very cozy and comfortable.

Partner

10/10

Exceptional

10 Jul 2026

Melinda

Everything was great

Self

10/10

Exceptional

06 Jul 2026

Donna

Very clean and comfortable. A few trash bags from rooms were left in the back hallway, but that could have been owing to the holiday.

TV station selection was adequate. But Fox \"News\" and not CNN or MSNow? Thank goodness for PBS and its fair and balanced coverage!

A printed guide in the room would have been helpful, as the one on the TV was located in a different place and difficult to find.

Partner

2/10

Poor

06 Jul 2026

Pamela

Nothing worked in the room. No coffee pot, no fridge, no microwave. Nothing worked!! I have diabetes and couldn't keep my insulin cold.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

ken

Clean room
Everything was very accessible and the staff was very friendly.
And I would definitely return
I was very impressed and would love to stay there again and thank you

Partner

10/10

Exceptional

05 Jul 2026

Mark

Great stay!

Friends

10/10

Exceptional

05 Jul 2026

Ricquia

I like that the place was clean, quiet. Checking in was easy as well as checking out from your phone. Overall my stay was pleasant. Thjnkibg about going back later 😊

Partner

10/10

Exceptional

04 Jul 2026

jose

Staff was awesome and helpful and will definitely stay there again

Family_with_children

4/10

Poor

04 Jul 2026

Brittany

Do not book through Expedia.
I had booked a hotel room 2 months prior. When I got to check in at the front desk, they had stated I did not have a reservation. There were three couples in our group and we all had booked the same way. Only one out of the three had actually a reservation even though we all had email confirmations.
They had stated they got bought out a month ago, which still doesn’t explain why only one reservation was still there and the other two were not. We booked the room online for a specific price and when we got there to check in we had to pay over double the price it was originally booked for. They only had 2 rooms left when at the desk so I booked right away before they could possibly be sold out.
I am waiting to hear back about this issue to see if I can get a partial refund since I ended up paying over double and they wanted to compensate me with a $25 Expedia gift card.
I would have booked another hotel, but it was the Cubs Brewers game and Summer fest so everything was sold out.
When we were in line there were also multiple other people that were having this issue as well!

Friends

10/10

Exceptional

03 Jul 2026

Karen

Convenient location

Self

8/10

Excellent

02 Jul 2026

Sandra

The hallways wallpaper, lobby area are looking brand new and well maintained. The rooms were spacious clean. My only concern is that the bathrooms need to be renovated. This was my second stay at this hotel. I thought maybe by the time I came the second time that they would’ve worked on the bathrooms. The tub area is tiled and it’s old tile with mildew grout. There’s lots of grab bars, but when you have to step over the tub to get in, it’s not really very safe. Staff were always pleasant and helpful.

Self

10/10

Exceptional

02 Jul 2026

Marcella

Very nice

10/10

Exceptional

30 Jun 2026

Miguel

Clean and very nice staff. I only needed to stay here for a night cause I live locally but id stay again if needed.

Self

10/10

Exceptional

29 Jun 2026

azfar

It was a good experience hotel and room was very clean and comfortable

Family_with_children

8/10

Excellent

29 Jun 2026

Mark

We didn't have any problems with the booking as others have mentioned. Did an online checkin the night before and when we arrived at the hotel the keys were already available and ready at the front desk. The property is freshly renovated it looks like and is very clean and the rooms were nice. The only reason for the 4 stars is because the breakfast was slightly limited and with only one waffle machine its was quite a wait. There was also a smell in the hallways going up the stairs that was very pungent like something had died or sewage was backed up but considering the cleanliness of the rest of the property we figured it a simple problem that could be overlooked.

Family_with_children

8/10

Excellent

29 Jun 2026

Samson

nice hotel, would stay again. wish pool area was nicer

Family_with_children

2/10

Poor

29 Jun 2026

Thomas

The reservation was for a two bed room but the hotel reserved a one bed room. With who was with me I needed two beds. The desk person said he could give a room with a pull out sofa but then put me in a room with one bed. 2 1/2 hrs later I had a room with a pull out sofa and it was close to midnight. He blamed all on Expedia and said I should only reserve directly. Sorry never had a problem like this with Expedia. Refused to give me a refund so was forced to use the room he had. Overall very disappointing for a national organization. Never will use them again.

Family

10/10

Exceptional

29 Jun 2026

April

The breakfast was excellent, and the room was very clean, with air conditioning, my favorite hotel, first choice every time I come to Wisconsin.

Family_with_children

4/10

Poor

28 Jun 2026

Julie

The hotel itself seems nice. The room we had for the weekend was a disappointment. First, I couldn’t get a hold of someone at the front desk informing them we were arriving late. I had to call the Wyndham reservation #. That was a mess.

Next at arrival, we had to wait a bit for someone and then had to wait for another person. The room was questioned, not sure if they had given our room away and tried to squeeze us into another that wasn’t fully ready.

Once getting to the room, there were stains on the furniture, rips in the window curtains, bottled beer and trash left by the previous occupant in the cabinet by the fridge. There were stains on the wall in the bathroom, the bathroom sliding door did not want to close, it kept getting stuck. The bathroom sink was draining incredibly slow. The room had a smell as well, not sure if it was a scent in the ac, smelled like Flinstones vitamins when you open the bottle. The tops sheet had a lot of hair on it.

One positive, the bed was comfortable.

When checking out, the staff member was short and just told me to drop keys on the counter. He wouldn’t even give a few minutes to talk about the room.

Partner

10/10

Exceptional

28 Jun 2026

joan

Nice hotel with friendly staff.

Self

6/10

Pleasant

28 Jun 2026

Mike

The wifi is we spotty at best. I had to go to the front desk and ask for toilet paper. The man behind the desk tried to hand me a half-roll.

10/10

Exceptional

28 Jun 2026

Antonio

The place was great everything looked good. Had no problems

Partner

10/10

Exceptional

28 Jun 2026

aaron

Very nice property would stay again

Family_with_children

2/10

Poor

27 Jun 2026

Stephen

Booked a room to stay after Brewers game. Got to hotel and “Patio” door was open. There was orange peels in the room and pull out couch was already out. Packed truck back up and drove home. Hotel refused to discount or refund charges. STILL WORTH IT TO LEAVE.

Friends_and_family Family

8/10

Excellent

25 Jun 2026

Victoria

Everything was great besides i just dont understand why people need to smoke pot in rooms. I smelt it. All people dont want to smell it. Rooms are non smoking why do they get away with it

Partner

8/10

Excellent

25 Jun 2026

Jovante

It was a decent room for a hundred dollars

Partner

2/10

Poor

24 Jun 2026

Tiffany

The property was nothing like pictures. It was dirty and disgusting. The first room they placed us in wasn’t even clean. Honestly, for the price it’s terrible and the price isn’t even expensive. I do not recommend.

Partner

2/10

Poor

24 Jun 2026

Mike

Front guest guy was rude and not helpful at all

Self

2/10

Poor

24 Jun 2026

Beth

This property wouldn't check us in. I made the reservation 2.5 months prior to our stay. I then called the property on a Tuesday, 2 weeks prior to check in. The receptionist at the hotel confirmed my reservation with my last name and said I was OK to check in on my reservation date. We arrived on said date and they claimed they didn't have our reservation and said they had no available rooms. While searching for a new room I saw they had rooms available for double what I would have paid. I believe they chose to not honor our reservation to get a higher paying guest. We were left to struggle to find a hotel at the last minute with many sold out due to events in town. I will never use Americinn again.

Family_with_children

10/10

Exceptional

23 Jun 2026

Anthony

Our room was clean and comfortable and very reasonably priced. We also liked the quiet location of the hotel....no busy road close by.

Partner

6/10

Pleasant

23 Jun 2026

Carolyn

Had to ask for towels. I checked in on Wednesday and no one came to.see if I needed anything. The pullout tray to add coffee is missing

Self

8/10

Excellent

23 Jun 2026

Bernadette

The layout of this property was very unique, made it feel homey but professional

Self

10/10

Exceptional

22 Jun 2026

Melyssa

.

10/10

Exceptional

22 Jun 2026

JAMES

Looked recently renovated and was GREAT!

Partner

10/10

Exceptional

22 Jun 2026

Musa

Good condition

Self

10/10

Exceptional

21 Jun 2026

McKenna

Was clean, felt like home, great area helpful staff! Only thing is house keeping did not make an appearance but that’s not a breaking thing. Loved it here!!

Partner

8/10

Excellent

20 Jun 2026

Johnny

The sink is clogged, and the water drains very slowly.

8/10

Excellent

20 Jun 2026

Maggi

A/c worked great

Family_with_children