Name: DoubleTree by Hilton Milwaukee - Brookfiel
Address: 18155 Bluemound Road, Brookfield, 53045, US

10/10

Exceptional

31 Jul 2026

Amber Yetunde O'Neil

Welcoming staff and wonderful warm cookies upon arrival.

10/10

Exceptional

19 Jul 2026

Steven

Check In was easy and simple. I’d give it a 4/5 for upkeep (paint, flooring, etc). 4/5 cleanliness due to it not smelling like a fresh hotel

Business Family_with_children

6/10

Pleasant

08 Jul 2026

Amy

The bed was great. Room was ok. My complaint was that there was a large group of people who were there having a family reunion or something for the 4th of July.... And they basically tailgated outside the front of the hotel all weekend. I had to walk my family through clouds of pot smoke and loud, obnoxious people to get inside. I could hardly believe the hotel allowed this.... The hotel definitely knew because they were literally right outside the front desk. Then the morning crowd at breakfast was the same. We opted to eat somewhere else. At night the pool crowd was the same, so we didn't swim or hot tub. Amazingly, our room was quiet and we slept pretty well, which was the point of our stay anyway right? But we smelled pot as we walked through the halls and definitely when the party was happening 2 nights in a row outside the hotel's front doors. I don't know if this is a regular thing or of it was the holiday, but I was not impressed and will never stay there again even though the location was good.

Family_with_children

6/10

Pleasant

04 Jul 2026

Ricci

The staff were very nice and very helpful.

But the cleanliness and experience It was “okay”.

The cleaning was okay, it wasn’t horribly gross but it wasn’t super clean either somewhere in between.

The hot tubs a perfect example there was like black smears in the walls of the hot tub.
There was bug corpses in the pool area.
There was an earwig in the sheets with us.
But the tub was clean and the shower head was nice.

I misunderstood the breakfast part did not realize it was 15 dollars person per day. Luckily they have a fridge and a microwave in the room so we made it work.

Over all okay is all I can give it.
It wasn’t bad, but I was disappointed a little. I’ll probably never stay there again.

Partner

10/10

Exceptional

26 Jun 2026

Hector

Good

10/10

Exceptional

24 Jun 2026

DAVID

Find one of the desk personnel very rowdy, rude

6/10

Pleasant

23 Jun 2026

Bernie

Bathroom door wouldn’t close due to hinge not secured well enough. Mngmt said was unaware of this. Hard to believe no one else would’ve not reported this

Partner

8/10

Excellent

19 Jun 2026

William

Breakfast is a bit of a let down considering what you pay for it.

Friends

6/10

Pleasant

11 Jun 2026

AJ

There was a long wait for check-in, as no one was stationed at the front desk. Their server didn’t show up for breakfast. Some of the hotel was a little dated and the updated portions were not done professionally. I pay a little extra to stay at Hilton with the expectation it will be a little nicer and a better experience than the average. Also, personal pet peeve but no exhaust fans in the bathroom which is nice to have when staying with a family. Not a terrible stay but just disappointed.

Family_with_children

10/10

Exceptional

31 May 2026

dora

El cuarto muy grande y limpio y el café delicioso

10/10

Exceptional

27 May 2026

Jenenne

We had dinner in the hotel and it was good. Not too loud so you could talk in our group of 12. I did not use the pool or hot tub due to lack of time but the kids in the pool loved it. Parking was plentiful on Friday but Saturday night, the lot and hotel was pretty full but we found a spot!

Partner

8/10

Excellent

25 May 2026

Valerie

The property was very clean and quiet. Kimberly checked us in and her kindness and hospitality was awesome. All the staff did a great job at making our stay pleasant.

Family_with_children

10/10

Exceptional

20 May 2026

Patricia

Great place to stay!

10/10

Exceptional

17 May 2026

Alexis

Clean room , early check in, and easy parking.

Partner

10/10

Exceptional

16 May 2026

Laura

Cleanliness of room, easy check in & checkout, staff was very friendly, & adequate parking.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Susan

This was the nicest hotel we have stayed in for a long time! Only one downer observation, the breakfast buffet was not very good. But it was our choice to eat there as we on a time constraint.

Partner

10/10

Exceptional

10 May 2026

Sandra

.

Partner

10/10

Exceptional

10 May 2026

James

Check in was quick and easy, the front desk lady was friendly and informative, and the entire facility was quite nice. The room was spacious and clean, the bed was comfortable, and I enjoyed my stay. I did not utilize the pool or eat breakfast, so I cannot comment on those amenities. I will be staying here again if in the area. There are plenty of dining options nearby and it's a fairly quick drive into downtown Milwaukee or to a Brewers game.

Partner

2/10

Poor

26 Apr 2026

Kevin

This hotel was so scented it hit you as soon as you entered the lobby. We checked the room and it was also so scented we could not stay. If are even the slightest scent allergic avoid this hotel!

Partner

6/10

Pleasant

30 Mar 2026

Emily

Parking was easy & safe. I didn’t eat breakfast.

8/10

Excellent

12 Mar 2026

Terri

Very nice hotel, great room. The only problems I had were no mini fridge, and a paid breakfast only.

Family

8/10

Excellent

01 Mar 2026

Haley

Clean room. Nice staff. Had to pay additional fee for the breakfast buffet.

Family_with_children

8/10

Excellent

26 Feb 2026

Tony

Staff was curteous

Partner

2/10

Poor

15 Feb 2026

Francis

Absolutely no room service I was there for nearly 3 weeks not one day did I come back to a clean room. Also for the last 3 days it smelled like marijuana in a no smoking hotel

6/10

Pleasant

10 Feb 2026

Michael

The staff was extremely friendly. However my toilet barely worked it took five flushes every time I used it and the breakfast was awful. The eggs were powdered the bacon was cold the potatoes were mushy the orange juice was water with orange coloring and the coffee was cold the worst $15 breakfast I've ever had. However all that being said the cookies were fantastic.

Business Self

10/10

Exceptional

05 Feb 2026

Ahmed

the room was spotless, staff was courteous

Business Self

10/10

Exceptional

19 Jan 2026

Keaja

Love it 1000/10

10/10

Exceptional

29 Dec 2025

Christine

Kai at the front desk was outstanding

Friends_and_family Family

8/10

Excellent

28 Dec 2025

Christopher

Clean...nice pool n spa area..peaceful

Leisure Self

10/10

Exceptional

27 Dec 2025

Vendah

Room, staff, and amenities were all fine.

8/10

Excellent

22 Dec 2025

Susan

Efficient check-in and clean rooms.

Leisure Self

8/10

Excellent

13 Dec 2025

Ramon

Staff, clean room

Leisure Self

10/10

Exceptional

12 Dec 2025

Jesse

Everyone was real nice and the rooms were very clean

8/10

Excellent

07 Dec 2025

Sara

Breakfast was advertised as free but it was $15

8/10

Excellent

06 Dec 2025

James

everything about this hotel was excellent except the pillows…not comfortable at all

Business Self

10/10

Exceptional

29 Nov 2025

James

Very clean

8/10

Excellent

29 Nov 2025

Karol

BEING THANKSGIVING WEEK THERE WAS NO MAID SERVICE, BUT I UNDERSTAND THAT. ONLY COMPLAINT WAS THE HEATERS WOULD KEEP ME
AWAKE.

Leisure Partner

10/10

Exceptional

26 Nov 2025

Danut

:)

Business Friends

10/10

Exceptional

16 Nov 2025

Rozsheena

Clean room, most comfortable bed and pillows I’ve experienced in a hotel. There’s a bar and grill that offer food! Staff was very knowledgeable and pleasant.

Leisure Partner

6/10

Pleasant

10 Nov 2025

Becky

The facilities overall seemed fine but the fan in the room was extremely noisy and no matter how low I set the thermostat, it stayed uncomfortably hot. I was up at 2 am for an early flight and I couldn’t get even lukewarm water in the shower so went without. Not my best experience as a frequent business traveler.

Business Self

10/10

Exceptional

25 Oct 2025

Chris

.

Leisure Self

10/10

Exceptional

07 Oct 2025

Tim

Good stay

Leisure Self

10/10

Exceptional

02 Oct 2025

Charles

Ice machine wasn’t working on our floor

Leisure

10/10

Exceptional

27 Sep 2025

Mike

Greed in having an incidental charge this is just wrong. These hotels are already raking in billions in profit and probably profiting from insurance claims on top of bogus surcharges.

Leisure Family

10/10

Exceptional

26 Aug 2025

Frank

Was good

Business Self

10/10

Exceptional

18 Aug 2025

Kenneth

Pleasant visit.

Leisure

10/10

Exceptional

15 Aug 2025

Veronica

It was a wonderful experience. The staff was super friendly and kind. We found it kid friendly and felt safe.

Leisure Family_with_children

10/10

Exceptional

12 Aug 2025

Meghan

Nice and clean. The furniture was a little bit worn out.

Leisure Family

10/10

Exceptional

11 Aug 2025

DAVE

Price too high

8/10

Excellent

28 Jul 2025

Tim

perfect

Leisure Friends

8/10

Excellent

14 Jul 2025

Keith

Older property, friendly staff

Leisure Partner

4/10

Poor

13 Jul 2025

Julious

Would have been 4 stars or higher, but overall a 2.5 out of 5. The room was so damp and uncomfortable...the sheets and bed were damp. It was so bad we left first thing in the morning at 7am. Well before checkout. Didnt sleep well.
Lobby was nice, staff friendly. But room was a let down.

Leisure Family_with_children

10/10

Exceptional

13 Jul 2025

Mary Elizabeth

The front desk guy was amazing! He made the experience.

Leisure Family

4/10

Poor

12 Jul 2025

Ashley

The room looks nothing like the pictures. it just looks and feels dirty. the bathroom shower doesn’t even drain, it’s all just a mess.

8/10

Excellent

11 Jul 2025

Joseph

Nice property, but I would not recommend the breakfast.

Leisure Self

8/10

Excellent

05 Jul 2025

Barbara

Our room was clean and the bed was very comfortable.
Everyone was very helpful and always smiling.

Leisure Partner

10/10

Exceptional

04 Jul 2025

Angela

I had a great one night stay for summer fest, the bed was comfy, parking was easy. The front desk was helpful. I would stay again!

Leisure Family

8/10

Excellent

30 Jun 2025

norman

Family

Nice clean hotel. Nothing fancy but did the job we needed. Staff where fantastic rooms decent size and clean. Never took the breakfast. At the price we paid it was fantastic value. Short drive to loads of shops and restaurants

Friends_and_family Family

10/10

Exceptional

29 Jun 2025

Verified traveler

Worked out well for my plan

6/10

Pleasant

29 Jun 2025

Steven

Maintenance never fixed sink.

Friends_and_family Family

4/10

Poor

28 Jun 2025

Meagan

We booked a king suite, which sleeps 4. Two would sleep on the king bed and the other two would sleep on the queen pull out couch. In our first room the bathtub plug didn’t work, the cold water handle on the faucet wouldn’t budge (so you could only wash your hands with scalding hot water), the refrigerator was broken, and the phone didn’t work. All a recipe for disaster with two toddlers. We expressed our concerns about the room (which they didn’t write down) and they moved us to another king suite. Mind you, this all happened at 9 PM when our toddlers should have long been asleep. We get to the new room and the bathtub plug doesn’t work, the cold water handle is still dodgy, and to top it all off, the pull out bed is COMPLETELY broken, falling in on itself broken. We call again to express our concerns and are told there are no more rooms available to move us to, other than separating our group and putting two of us in one king room and the other two staying in the current room. This was our first time traveling with our kids, and we did not want to separate. In the end, my husband ended up putting the pullout mattress on the floor just so we could get our kids to sleep. The cherry on top was that once we got everyone settled for the night, we realized that the air conditioner was working but sounded like a freight train. Went down in the morning and cancelled the remainder of our stay. Luckily the staff was understanding and refunded the first night.

Leisure Family_with_children

10/10

Exceptional

27 Jun 2025

Garth

Friendly staff. Check in took all of 2 minutes. Large, clean rooms with good lighting.

Business Friends

10/10

Exceptional

14 Jun 2025

Marko

good

Friends_and_family Family

8/10

Excellent

01 Jun 2025

Dennis

Hotel room. Great staff. Hotel in need of an upgrade.

4/10

Poor

26 Apr 2025

Selena

When we arrived, we were told that the water will be shut off starting at 9:30. Yep, after we booked and paid for our rooms.

2/10

Poor

20 Apr 2025

KENDRA

We stayed for bar and restaurant and they were both closed during stay. Water was turned off for 6 hours. Bugs in room

8/10

Excellent

23 Feb 2025

Jessica

It was good

2/10

Poor

09 Feb 2025

Leah

Terrible stay

Front desk attendant was rude and sloppy. I asked about a free breakfast because that’s what was on the website and she laughed at me. The rooms are old and dingy. There’s holes in the walls and the story has stains all over it. The elevator looks like it’s not been vacuumed in years.
So embarrassing to have to pay for this stay.
I also called the front desk for coffee pods and she never brought them.

Friends_and_family Family

10/10

Exceptional

26 Jan 2025

Kevin

Hotel was very nice. Front desk workers were very helpful.

Family

4/10

Poor

13 Jan 2025

Jacqueline

When we got there we were greeted by a girl that spoke to us condescendingly. Every question we had was met with a look of condescension. When we asked her if we could upgrade to having the breakfast included, she told us that because we went through a 3rd party that could not happen. We basically felt like she was letting us know that we'll know better the next time. Also we were there for 4 nights and nobody came to clean our room till the day before we left. The buffet breakfast was not appetizing at all and had to go elsewhere every morning. I would not go back again

Business_and_leisure Partner

10/10

Exceptional

04 Jan 2025

Nicole

Thumbs up

10/10

Exceptional

27 Dec 2024

Renee

Easy, quiet, safe, and comfortable.

Leisure Family

8/10

Excellent

06 Dec 2024

Jesse

No issues on my end. Got to sleep in. Both nights and breakfast was solid

Leisure Self

8/10

Excellent

30 Nov 2024

Marla

I thought a Doubletree would have been more upscale.

Friends_and_family Family

10/10

Exceptional

03 Nov 2024

James

Excellent

Front desk staff was excellent. Overall property and room was very good

Friends_and_family Family

10/10

Exceptional

25 Oct 2024

Cate

Great place very friendly!

10/10

Exceptional

23 Oct 2024

Carol

The room was very large and comfortable . It was also very clean and well stocked . Only problem the remote didn’t work. Had a difficult time shutting the tv off. Also the toilet handle stuck.

Leisure Family

10/10

Exceptional

16 Oct 2024

Lisa

Great hotel!

Leisure Friends

8/10

Excellent

06 Oct 2024

Michael

Housekeeping had to be reminded to do our room, first night not enough towels.

Leisure Family

10/10

Exceptional

29 Sep 2024

Natallia

I liked this hotel. The room was clean, the bed was comfortable. I didn't notice any strange smells. The air conditioner worked quietly.

10/10

Exceptional

09 Sep 2024

Kimberly

Just felt safe and clean for a stop off I 95 with my dog

10/10

Exceptional

09 Sep 2024

Pamela

The staff were friendly and helpful. The hotel was clean and comfortable. I would definitely recommend this hotel to friends.

10/10

Exceptional

08 Sep 2024

Laurie

We have stayed at the Doubletree in Brookfield before.
Always a pleasant stay with a very friendly staff.

Leisure

10/10

Exceptional

08 Sep 2024

Kelli

The front desk makes this hotel worth it

Front desk (Robinson) was amazing. Made us feel like home and was so polite. Always greeted with a smile.

Friends_and_family Family

10/10

Exceptional

06 Sep 2024

Scott

Clean

10/10

Exceptional

26 Aug 2024

Dawn

Convenient

Leisure Family

8/10

Excellent

26 Aug 2024

James

Wonderful staff who helped us in many ways. Most comfortable bed ever! Could have used a bottle opener.

Partner

6/10

Pleasant

07 Aug 2024

Kevin

Na

Business Self

10/10

Exceptional

18 Jul 2024

Trea

Everything was perfect

Leisure Partner

4/10

Poor

13 Jul 2024

Jennifer

Not impressed

This Hotel seemed to be older. There was some mold build up in the bathroom and the room smelded musty, because they hadn't turned on the air conditioning. The employee at the front desk spoke kind but was interested in his cell phone.

Partner

10/10

Exceptional

10 Jul 2024

Jay

Clean but needs updated. Bathrooms had issues and furniture was old.

Leisure

10/10

Exceptional

07 Jul 2024

John

Good Service, Small Pool

Only a one night stay, but very satisfactory. The room was clean, and the beds were comfortable. The front desk staff made check in and check out very easy.

The only complaint I have is that the pool had a VERY strong chlorine odor, and it was only 3 feet 6 inches deep all the way across. Definitely only for the kids.

All in all a good stay, though.

Friends_and_family Family

6/10

Pleasant

29 Jun 2024

Luz

Bathroom dirty. Every time I turned on the shower. Rusty water came out briefly

Leisure Family_with_children

6/10

Pleasant

23 Jun 2024

Jolene

Rescue required

My stay was good except for when the bathroom door wouldn’t open while I was inside after midnight. The fire department was called and pried the door open. I was not offered any kind of compensation for the mishap. At least my friend got a great laugh out of the situation!

Friends_and_family Friends

8/10

Excellent

17 Jun 2024

Kim

I stay at this location whenever I travel. It's conveniently located to food, shopping and the airport. Staff is always helpful and friendly. The only issue with this stay was I reported that the water kept running when I flushed the toilet and one of the sliding closet doors was off the hinge, making it difficult to open or close the closet. These repairs were not addressed during my stay. It will not, however, prevent me from returning.

Business Family

10/10

Exceptional

09 Jun 2024

Parris

Very clean and quiet the cookies are delicious

Leisure Family

6/10

Pleasant

30 May 2024

Vangcha

Capet are dirty and tub is rusty. I experienced itching with 5 to 7 red spots on my body after a night sleeping on the bed.