Name: Extended Stay America Milwaukee Wauwatosa
Address: 11121 W North Ave, Wauwatosa (wi), 53226, US

6/10

Pleasant

02 Aug 2026

Margaret L

Bare minimum.

6/10

Pleasant

19 Jul 2026

Selena

The sheet was dirty and so was the tub

Partner

4/10

Poor

01 Jul 2026

Vanessa

.

Family_with_children

6/10

Pleasant

29 Jun 2026

Kaureen

The property is not well maintained. Our room had a cracked window that wouldn’t close all the way, a dresser drawer was hanging off, the kitchen cabinetry was cracked, warped and chipping off, there were burns all around the bathroom sink. Also, they stopped serving any breakfast, which was probably for the best considering the state of the property.

Friends_and_family Family

2/10

Poor

28 Jun 2026

mark

The hotel was dirty, and the staff was rude and twice the desk was unattended. It was bad. Good luck.

2/10

Poor

27 Jun 2026

Kelly

Staff rude. Stale odor throughout hotel. Room NOT clean!! ZERO amenities such as tissues or hand towels, no blow dryer.

6/10

Pleasant

27 Jun 2026

Yalonda

Need 24 hour Lobby Attendant available instead of using phone to page for late night check ins.

Partner

8/10

Excellent

22 Jun 2026

Linda

The bathroom walls were dirty and the garbage can did not have a trash bag in it, i had to put the trash bag in it

Family

10/10

Exceptional

22 Jun 2026

Anderson

Coming back

8/10

Excellent

20 Jun 2026

Mario

Okay hotel.

2/10

Poor

19 Jun 2026

Paul

The room was filthy. The TV didn't work, it smelled like cat. I would never stay here again and I wouldn't recommend anybody else staying here. The bathroom was disgusting. There was black mould in the corners of the showers. I wish I could have got a full refund because I didn't even stay 5 hours. I left I went to go get something to eat when I came back. I was disgusted with a room condition, and I checked out and left

4/10

Poor

15 Jun 2026

Brian

Sketchy place checked out early

Self

2/10

Poor

15 Jun 2026

Susan

What amenities? NONE!!! Kitchen? It might have been nice except there were no dishes, glasses, silverware, pot & pans, dishwashing liquids, or dish cloths or towels!!! Paint on the walls of the room/bathroom were all chipped up with large spots of white showing through. There was a 2X2 table that could have been used to eat at, but only one chair and THAT was a rolling desk chair!! So soap, shampoo, lotion in the bathroom with only 2 sets of VERY thin towels (the room was supposed to hold 4 people). Furniture extremely beat up. No clock -- our alarm clock did not work. There was no ice on the premises to use in the room --- but then, you had NOTHING to put it in anyway. There WAS an ice tray -- one VERY small one -- in the frig freezer, but no ice was in it. The \"drapery\" ALMOST closed but there was no way to keep the beam of light from flooding into the room. The beds were ok if you like firm mattresses which my husband and I do. The lights on the wall had been turned in all sorts of directions -- as were the light shades -- and took a great deal of effort to get them to turn on so you could actually use them. No carpet in the room but after looking at the filthy carpet in the hall, you probably would want the imitation wood floors that were there. No facial tissue in the bathroom -- had to use toilet paper. Seemed to be a great deal of damage throughout. No one at the check-in/out when we left at 8 on Sunday morning!!! Good luck!!!

Partner

10/10

Exceptional

15 Jun 2026

Rebecca

Staff Was Wonderful!

Friends_and_family Friends

4/10

Poor

12 Jun 2026

Joe

WiFi didn’t work, no glass or plastic cup in the room, beat up hallways, hostile staff, I could go on

Partner

2/10

Poor

08 Jun 2026

Jodi

Checking in was fine, front desk guy was nice enough. Looking around could tell hotel was not kept up well, little dirty looking EVERYWHERE. Got into our room and my daughter said I don't like it. The smell was UNBAREABLE. Everywhere we looked was gross. We could not even set our bags down. I went back to the front desk to ask for a different room and there were no rooms available. I handed over my key, we could NOT stay there. I would take this hotel off your listing. I am hopeful for a refund.

Family_with_children

2/10

Poor

07 Jun 2026

Nicole

Property is run down. Amenities are extremely basic - linens, lighting, WiFi service. No water, no coffee. It’s very bare bones.

Self

2/10

Poor

07 Jun 2026

jerome

Terrible front desk and place is a dump. Do not stay

Friends_and_family Family

8/10

Excellent

28 May 2026

Terrance

Nice area ,bed wasn't the most comfortable but trip was good.

Self

2/10

Poor

26 May 2026

Natalie

Did not like it. Uncomfortable feeling, Paid for two nights but left the next day. Nothing was updated, toilet wouldn’t flush, plugged in charger and it sparked, remote had no cover to the batteries, spiders in the tub, had a gross smell to the place. The pictures were nothing like the actual place.. Will never stay at an extended stay again.

Partner

6/10

Pleasant

25 May 2026

Carlos

No Staff= No help.

Friends

4/10

Poor

21 May 2026

Torrie

Facility was not as clean as it should

10/10

Exceptional

17 May 2026

Joda

I enjoy my stay

Self

2/10

Poor

16 May 2026

Samantha

no pillows, trash cans, or tv remote in room. Checked in at 1030pm went to use toilet for first time around 1130pm and it was clogged. called front desk was told someone would be there shortly
no one came. Had to put chair against door because it doesn't latch properly. Didn't have energy after being in hospital all day to find another room.

Family

4/10

Poor

03 May 2026

Mario

Smelling room bathroom smells to pee
Duty carpet

Self

6/10

Pleasant

27 Apr 2026

Robert

Trash was left under the bed and one of the dresser drawers had someone else's clothes in it still. Overall cleanliness was not the greatest, but would stay again.

6/10

Pleasant

26 Apr 2026

Michele

The carpet in the room was damaged in several places. It was not terribly clean. There were a multitude of sketchy characters roaming around all hours of the day and night. We tried to check out when we left at 8 am but the front desk was closed until 10. It's a good thing we weren't leaving town or we would have been delayed 2 hours. We will definitely find alternative housing next time we are in town.

Partner

2/10

Poor

25 Apr 2026

Bharathi

Not clean

Self

2/10

Poor

20 Apr 2026

Sergio Rojas

They never have toilet paper, it smells bad, they never cleaned, I rented 4 rooms for 2 weeks

Business

4/10

Poor

12 Apr 2026

John

Use of the heater set off the smoke alarm, which made it unusable on a chilly night.

Friends_and_family Family

2/10

Poor

28 Mar 2026

Rebecca

What you get:
You get one bar of soap, one toilet paper roll (that may already be half gone), 2 towels, and two washcloths. There is a microwave, fridge, and hot plate in the room. You have to buy cookware, plates, etc. -- they don't even supply plastic cups for a drink of water. No shampoo is provided. Some rooms have a hair dryer, ironing board, and iron, but not all.

The general upkeep:
It's fairly dirty and unkempt. Floors in rooms and common areas are not regularly swept/vacuumed/mopped. My room smelled musty/mildewy.

Other details:
Plenty of parking. Easy to get to location. Nobody at the front desk from 10 p.m. to 9 a.m.

Will you get a reasonable night's sleep?
NO. The walls and floors are paper thin. Plus, the clientele isnt exactly respectful of the fact that they're sharing this place with others. Loud stomping, loud TVs, etc. Also, lucky me, I got saddled with a room under some crazy guy who was apparently coming down off something and he stomped and moved furniture all night long. Legitimately the worst night sleep I've ever gotten.

This place is not worth the fact that it's cheaper than other nearby hotels. Would NEVER stay again.

10/10

Exceptional

15 Mar 2026

Brandis

Excellent

2/10

Poor

14 Mar 2026

daniel

During check in I felt so unwelcome I couldn’t spend the night. Sat in my car for an hour trying to decide what to do. Asked a different worker to walk me to the room to explain my experience. Seeing the just ok room, I just couldn’t bring myself to stay. I walked to the desk and returned my key and left.

Self

4/10

Poor

08 Mar 2026

Casandra

The smell as soon as I walked in my room. I didn't even stay. I checked right back out. Same Day

6/10

Pleasant

08 Feb 2026

Kevin

The room was okay, but was a little beat up. They hadn't emptied the bathroom trash which makes you wonder what else they didn't clean. At least the bed appeared to have clean linens. Also didn't realize that the front desk closes at 10 PM and almost didn't make it in time to check -in.

Leisure Partner

10/10

Exceptional

05 Feb 2026

Jamira

Great room and easy to set up

6/10

Pleasant

31 Jan 2026

James

We got 2 rooms - both were clean, but one smelled

6/10

Pleasant

18 Jan 2026

Frederick

The heat did not work in the room; it was very cold.

Business_and_leisure Self

2/10

Poor

13 Jan 2026

dwayne

Bed bugs in the room i went back down to front desk an canceled room , what do i need to do now on u guys end

2/10

Poor

05 Jan 2026

Camiya

Walking into the hotel it smells like weed smoke. Got key card headed to my room. The hallway was horrible, wrappers and dryer lint everywhere for some reason. The room was WORSE. The bed was made clearly from the previous guests, hair was all in the bed throughout. Took the old sheets off, there was no mattress protector, and a huge period blood stain! I was in room 100. The fan in the bathroom was so loud it sounded like something was stuck in the blades. The door had a huge gap at the bottom. I left 40 minutes in and requested a full refund!

Self

2/10

Poor

19 Dec 2025

Erica

The staff was amazing but this is the worse hotel I ever visited. I came to actually use the shower while mine was being worked on for two day. I did shower, however I did not stay because the hotel room was so dirty. This included the counter tops, shower curtains, and bed. It was so bad that I put my clothes on wet when I got out the shower to leave. The hallway smelled like cigarettes and everything else. Also to be an extended stay, I was informed that breakfast wasn’t available in the morning as well. I wouldn’t recommend anyone to stay here unless it is absolutely the last option.

Leisure Partner

6/10

Pleasant

14 Dec 2025

Daina

Good - price, comfortable bed, couple movie channels, kitchenette, and location.
Not Good - Staff not friendly, rooms and hallway not clean. Fridge, top of fridge, floor, carpet, toilet - everthing but the bed was dusty, dirty, or otherwise unclean.There wa a whole room of dirty bedding outside a door in my hallway and was there my entire stay. I've stayed in several hotels in this area for weekend work and have begun to rate them based on when I first smell weed. This one was in the parking lot. And then in the hotel lobby.

8/10

Excellent

08 Dec 2025

Vhung

Yes. Room was clean but because there's stove and previous visitor seem to cook a lot in the room, it smells.

Partner

8/10

Excellent

03 Dec 2025

Derrick

Walmar was great checking me in as well as the rest of the staff. My room was comfortable as always.

Self

2/10

Poor

02 Dec 2025

Clyde

The hotel is not clean.

Business

6/10

Pleasant

29 Nov 2025

Derrick

The room was comfortable and The hotel staff was great! Especially Walmar! She was nice and checked me in after hours and double checked my room to make sure everything was fine before giving me my key. I’ll most definitely be back! The staff is awesome

Self

6/10

Pleasant

09 Nov 2025

Derrick

Comfortable and laid back

Self

10/10

Exceptional

30 Oct 2025

Jamira

Very friendly and nice

2/10

Poor

24 Oct 2025

Darnisha

Sad

10/10

Exceptional

21 Oct 2025

Lee

Great Service

Leisure Self

2/10

Poor

20 Oct 2025

Jordann

.

10/10

Exceptional

16 Oct 2025

Sheryl

Everything about our stay went well and Staff was very welcoming and friendly. Only issue was there was no soap, shampoo, or water glasses in the room and the hairdryer was missing. Had to go to front desk to get soap and shampoo. But everything was clean and comfortable otherwise.

Friends_and_family Family

4/10

Poor

12 Oct 2025

Phillip

Easy parking, helpful staff but, the overall hotel smells.

Friends_and_family Family

2/10

Poor

12 Oct 2025

Elise

Not what I expected

The front desk staff was polite and patient. However, the whole hotel has an unpleasant smell. It was also very dirty. Like… baked in dirt and grime. There was also plastic on the mattress. I left after one night.

Friends_and_family Family

2/10

Poor

12 Oct 2025

Jeremiah

Filthy room. Unsafe feeling. Lectured at check in about policies. Awful experience.

Friends_and_family Friends

10/10

Exceptional

11 Oct 2025

Jordan

It was clean, beds and pillows werent uncomfortable. Will stay here again when i go to a show next time.

Leisure Friends

10/10

Exceptional

11 Oct 2025

Arnold

Good service . Room was clean.

10/10

Exceptional

11 Oct 2025

Derrick

Comfortable as always

Self

10/10

Exceptional

09 Oct 2025

Derrick

Comfortable as always

Self

2/10

Poor

05 Oct 2025

Cynthia

Not worth the price.

Place is dirty and smelly. Trash in the stairway stacked up, cigarettes all on the ground, towels were dirty and the floor was sticky. There are lot of places to shopm

Partner

10/10

Exceptional

29 Sep 2025

Aaron

Staff was very nice and helpful.

Leisure Self

4/10

Poor

27 Sep 2025

mike

Outdated

Self

4/10

Poor

27 Sep 2025

JERMAINE

Went into my room and there was used towels hanging over the shower and semen in the toilet just disgusting will never go there again

10/10

Exceptional

26 Sep 2025

Derrick

Comfortable and peaceful

Self

2/10

Poor

17 Sep 2025

Kristilee

DO NOT recommend

Absolutely the worst experience I’ve had while visiting hotel staff beyond rude and disrespectful visibly racist, not to mention false advertisement, no breakfast and unreasonable. Vending prices would not recommend to my worst enemy.

Partner

10/10

Exceptional

17 Sep 2025

Stanley

Great staff! Courteous and super helpful. Cola is the best and Ms. Liz is a sweetheart

2/10

Poor

13 Sep 2025

Mel

Worst hotel ever!!!

This was the worst hotel we have ever been at. Entire hotel had a bad odor and everything was dirty or war out. No ice machine, coffee, breakfast. We booked 2 rooms with king beds and were told that payment would not be taken until we arrived at the hotel. When we arrived we were told that they only had one room with a king bed.

Friends_and_family Friends

2/10

Poor

13 Sep 2025

Brian

Blood and maryjane

I thought I was going to be murdered. No ice machine. There were blood stains on the ceiling and door. And it smelled like both smoke and maryjane.

Friends_and_family Friends

4/10

Poor

13 Sep 2025

Marcus

Room dirty

4/10

Poor

08 Sep 2025

Eric

Initial room was not cleaned

Room that was initially given to us was not cleaned. Bathroom had dirty towels on sink. Literally seemed like nobody cleaned that room from whomever was previously in there. I will give the gentleman working reception some posiive points for immediately putting us in a different room akd meeting at newly assigned room to make sure it wasnt the same. Good value otherwise and pet friendly which we needed.

Friends_and_family Family

4/10

Poor

29 Aug 2025

bea

The rooms smelled upon entrance and the appliances and bathroom was not clean

Leisure Family_with_children

2/10

Poor

26 Aug 2025

Sarah

The area was nice & quiet. Near a shopping mall. It felt safe up until I walked in to check in. The hallway smelled, the room smelled. It didn't smell like a hotel, but an apartment. Right when we walked into our hotel room, we were greeted with a stench of uncleanliness. I definitely recommend a deeper clean if they want to get rid of the odor. Definitely not staying here again.

Leisure Family_with_children

4/10

Poor

25 Aug 2025

Tabitha

Eew

Front deak attendant was extremely helpful and courteous. Hotel is a dump. There are people living there and it’s creepy. NOT happy. I am very glad I wasn’t by myself.

Friends_and_family Family

2/10

Poor

23 Aug 2025

Alicia

Not a great stay

The room was very humid, the towels were old and rough. The hotel specifically said it was non smoking but the reception smelled like marijuana and our room smelled like cigarettes. The carpet looked like it had never been washed. The desk chair was dirty and stained.

Partner

2/10

Poor

15 Aug 2025

Heather

The only reason I picked this hotel is because it accepted dogs. This is a very bare minimum kind of hotel. You are alotted 2 wash cloths & 2 towels with no soap, shampoo, body wash or dish soap. There is not any kitchen supplies and they only wash linens every 2 weeks. If you want to wash your clothes yourself, you can bring them down and pay $2 to wash and $2 to dry. There was a hair ball on the bathroom floor. The check in process took almost 30 min and the worker typed my email incorrectly twice, after he had it written down in front of him. I would not recommend.

Leisure Pet

2/10

Poor

11 Aug 2025

Maureen

Upon entering the lobby, I immediately developed a negative impression. The room assigned to us was unclean, with visible stains on the carpet and feet sticking to it. At check-in, I was informed that only one person could utilize the internet at a time. Additionally, there was no ice machine available. The room was furnished with only a bath towel and a washcloth, and lacked soap. The condition of the room did not match any of the images presented online. The stairways and hallways emitted strong odors of marijuana and vomit. Moreover, the establishment had no staff present after 10 p.m., and the exterior doors were not secured as assured. I strongly advise against staying at this location.

Leisure Partner

2/10

Poor

10 Aug 2025

Tom

The rooms were disgusting. The floors were extremely dirty. It smelled like marijuana in the hallway. There is no staff onsite after 10pm. I was told the outside doors looked at 10pm and would need room key to enter building. We returned after 10pm and the doors were not locked. Do NOT stay here!

Leisure Partner

6/10

Pleasant

10 Aug 2025

Kathy

Staff was very friendly. I understand that it was an extended stay hotel but coffee in the room or at least in the lobby would have been nice. Told us we could go to Denny's

Leisure Friends

2/10

Poor

05 Aug 2025

Erica

It’s in a good location but smells like crackheads the room had burnt holes in countertops the stove looked like it could blow up. I got my money back the same day. Don’t sleep here.

4/10

Poor

20 Jul 2025

Daniel

Poor

No pot pans or cooking utensils unless you bought them and it was an extended stay.

Business

6/10

Pleasant

19 Jul 2025

Beth

Charge for everything to “make you feel at home”

The room was an average room. But I was not impressed that we needed to buy dishes ($20) per set and pots and pans($40) . All other extended stay places we have stayed had at least dishes and the minimum pots and pans. I was going to ask if we could get and extra blanket at the desk but I was afraid they would charge $50 for that also. None of this was stated on the website for this place. If we have to come back again we will not be staying here.

Partner

2/10

Poor

18 Jul 2025

Emma

The room was very dirty. The lampshade was brown. The floor was visibly dirty and sticky. There was no soap in the bathroom. It smelt bad.

Leisure Partner

2/10

Poor

14 Jul 2025

Linda

The rooms and hallway smells so bad

Leisure Friends

4/10

Poor

13 Jul 2025

Roseanne

We arrived at 6pm and it took at least 15 at check in because there were no clean rooms. Once we got a room it only had 2 towels (no wash cloths or hand towels) It had NO SOAP, NO extra toilet paper and only 1/2 roll hanging.
The halls needed to be vacuumed and smelled musty.
There were a bunch of teenage boys running around outside without supervision and no one seemed to care to do anything about it. The man handling the laundry had to check us in, and he was very unsure what rooms were clean. It was NOT a good experience.
For 200$ a night...Never Ever EVER again!!!!
We would've left but there was a convention in town and other hotels were booked. Believe me...We went and checked!! DO NOT STAY HERE

Business Friends

4/10

Poor

13 Jul 2025

Mary

Smoke alarm going off at night , waiting a long time for someone to come fix it, eventually we were told to fix it ourselves.
Waiting at desk with many others from 3:00 pm till about 3:20 before we saw anyone who worked there. Tried calling on hall phone multiple times, no answer

Business Family

2/10

Poor

11 Jul 2025

Megan

Dirty room, smelled awful like pee and cigarettes, cigarette burns in carpet, bedding not clean

2/10

Poor

29 Jun 2025

Keewonda

Hair, dirt, grime, nothing was cleaned and the room had a old carpet smell- almost like a wet basement smell

Friends_and_family Family

8/10

Excellent

27 Jun 2025

Amanda

Wevhad a light fixture hanging from our ceiling and the refrigerator was very rusty

Leisure Family

4/10

Poor

27 Jun 2025

Catherine

Very dirty will not be staying at extended stay again. Property needs maintenance

Business Family

2/10

Poor

21 Jun 2025

Laura

Mold, smelled bad and unsafe.

2/10

Poor

07 Jun 2025

Andrew

The room had kitchen top edging that was falling off. In the bathroom there was no soap, Kleenex, and no TP holder and was just sitting on the counter. Had a smell of cigarette smoke still in it, although it was a non-smoking hotel. Not really good service, and no coffee or breakfast even when it said breakfast included when I booked.

Friends_and_family Family

2/10

Poor

07 Jun 2025

Kenneth

Based on price and cleanliness I would not stay here again

Business_and_leisure Family

6/10

Pleasant

06 Jun 2025

Sophie

Room was more comfortable than customer service

Located close to shopping mall, dining options and highway access; Front desk hours of 10 am to 10 pm was not convenient for early check-out and late check-in; Although staff was trying to be accommodating the steel, large roll-down gate at front desk was a bit daunting; Limited towels and extra toiletries not available when requested; Comfortable bed and spacious room with good water pressure in bathroom.

Partner

2/10

Poor

20 May 2025

Sean

Booked into a room that was not cleaned, and had no bed coverings, no towels or toilet paper, and a broken and disassembled stove. Elevator did not work either when I arrived. Night hotel clerk set up for TOTAL FAILURE by hotel mis-management!! WORST hotel experience ever!!!

Leisure Partner

2/10

Poor

19 May 2025

Ramon

Do Not Stay at this hotel!! Get what you pay for is a under statement. Lesson learned, never again at a Extended a Stay!!!!

Leisure

2/10

Poor

18 May 2025

Jason

The most horrific experience

Business

2/10

Poor

18 May 2025

Sara

Don’t do it! It’s a trap!

Very sketchy. Gave The Shining vibes. I was sure we were going to turn down a hallway and twin girls would be standing at the end. And even if they weren’t the smell of all the weed from different rooms would have given us all a contact high and we would have imagined twin girls stand at the end of the hallway. We dropped off our luggage and went to a brewers game and when we came back, all of our stuff smelt like 1970 and weed.

Friends_and_family Family

6/10

Pleasant

17 May 2025

Scott

The hall way stinks so bad like cat piss. Would never stay there again. But, you get what you pay for. Everyone smokes directly outside the doors too. Gross!

Business Partner

2/10

Poor

17 May 2025

Ciarra

Disgusting - never return.

This location was NOT clean. Filthy room, bathroom and kitchenette equipment. Fridge and microwave, dated and dirty. Bedding full of stains and hair. Would never return.

Friends_and_family Family

6/10

Pleasant

13 May 2025

Sophie

Proximity and close to shopping and dining options and highway access; Front desk hours of 10 am to 10 pm was not convenient for early check-out and other services; Limited towels and extra toiletries not available when requested

Leisure Family