Holiday Inn Milwaukee Riverfront

4/10

Poor

23 Mar 2026

Gretchen

Not a clean or friendly hotel at all, pool area looks like it's falling apart. Rooms were gross, two of our towels had holes in them. Staff did NOT want to be there, barley got two words out of them.

Friends_and_family Family

4/10

Poor

22 Mar 2026

Jade

The staff is lowkey rude and disregarding. My hotel room wasn’t ready for 3 hours and just know it’s no quiet hours at all. Everyone lit

Friends_and_family Friends

6/10

Pleasant

21 Mar 2026

Shalonda

No wifi
Can't watch Netflix or YouTube. Other than that it's OK. But I'll be looking for somewhere else to accommodate me

10/10

Exceptional

16 Mar 2026

Diosneli

Will definitely be staying here again, staff are super friendly and helpful. Good breakfast options, pool with hot tub. Hot tub was pretty big. They have a decent size gym with good options as I try to workout even when I am away from home.

Partner

2/10

Poor

16 Mar 2026

Cristin

The place was filthy and run down. You could look around any room or space in the facility and find something cracked, broken, torn, or the like.

Family_with_children

10/10

Exceptional

06 Mar 2026

Carah

Breakfast buffet was clean and had a good amount of variety! The room was very clean andevertone we talked to eas helpful and kind. Definitely will stay again.

Partner

4/10

Poor

06 Mar 2026

Magdalena

The rooms leave much to be desired. They were not cleaned properly, which was disappointing

Self

10/10

Exceptional

01 Mar 2026

Judy

The staff members were very helpful and friendly. Rooms were clean and comfortable.

Friends

6/10

Pleasant

01 Mar 2026

Ruthanne

Very noisy at night. Some guests were having a loud fight in the hallway. No one did anything to stop it. I almost called the police. Kids running around as well. Never again.

2/10

Poor

23 Feb 2026

Chris

Water main was broke. No water in hotel. We canceled at the hotel. Is a refund available?

10/10

Exceptional

21 Feb 2026

Catrina

Clean room and the front desk staff was amazingly helpful

Family

10/10

Exceptional

17 Feb 2026

Nancy

Very clean, very quiet

2/10

Poor

16 Feb 2026

Mariko

It smelled like cigarettes, neighbors were loud (police were called), no hot water

6/10

Pleasant

16 Feb 2026

Gevon

Elevator was out which made navigating the hotel more cumbersome. We decided to take the stairs each time as the one remaining elevator is slow and old. The pool was lack luster, very cold and less than 3 ft. Very small. The hot tub was a nice treat but it looked like it hasnt been cleaned in 3 years. Breakfast was a joke. Dont pay full peice for it. The bar and restaurant is closed which really wouldve improved the experience. The river view room wasnt too bad. House cleaning forgot to clean under the bed.

Partner

8/10

Excellent

15 Feb 2026

Kamille

Yes

10/10

Exceptional

13 Feb 2026

Jasmine

Staff was awesome and room was nice and clean!!

Friends_and_family Family

4/10

Poor

08 Feb 2026

Jamie

The staff was pleasant and the hotel seemed clean. However, there was a strong smell of marijuana in the elevator and on my floor. There were people just sitting outside of the elevator on my floor eating snacks and stinking. It was so bad that the smell made it under my door woke me up throughout the night.

8/10

Excellent

08 Feb 2026

Teree

Everything was good I enjoyed myself just need to get the exercise equipment back working

10/10

Exceptional

03 Feb 2026

Shaneka

Clean room

Friends_and_family Family

4/10

Poor

02 Feb 2026

Dianna

The bed was hard and uncomfortable. The room was clean for the most part, but the tub didn’t look clean and there was hair in it. There isn’t a restaurant - they just serve a limited breakfast.

6/10

Pleasant

31 Jan 2026

Ryan

Amenities

Business Self

6/10

Pleasant

26 Jan 2026

Saba

The room was fine but the shower was a bit dingy and did not look like it was cleaned very well.

6/10

Pleasant

18 Jan 2026

Dennis

I did not have breakfast on property. The hot tub was broken but was only notified at check in, that was a bummer. I was unable to get water warm enough to take a shower on Sunday around ten am, I’ve never experienced that at a hotel before. I was able to shower without issue the day before. Room was warm and comfortable. Staff was friendly. Location was perfect for visiting friends in the area.

Leisure Self

2/10

Poor

18 Jan 2026

Brad

Hot tub broken. Never notified of that when booking. Get to hotel and pool was closed for the night as well. Got up at 5 am and my coffee machine broke. No spare one to give me apparently. Was told would have coffee in lobby around 6 am. As of 6:30 am still no coffee. I will never stay here again. I want some sort of a refund.

10/10

Exceptional

15 Jan 2026

Jake

Room was very clean and a quiet property.

Business Self

8/10

Excellent

09 Jan 2026

Octavia

I enjoy my stay at the Holiday Inn, but there was an inconvenience that I found, which was that there was only a microwave which was in the foyer

Business Family

10/10

Exceptional

05 Jan 2026

Joan

People were great, room was nice but needed work, bed was comfortable. The breakfast was NOT FREE. When going to get bf at 9:30 on our last day there, we were told we were too late. We bought tickets for breakfast but could not use them. I guess we learned. Other than that, we lined this hotel and its location.

Partner

8/10

Excellent

05 Jan 2026

Linda

Check in was slow due to a new employee. Late evening staff was wonderful and very accommodating. Unfortunately I did not get her name.

Friends_and_family Friends

8/10

Excellent

03 Jan 2026

steven

Paid for breakfast for both mornings. I should have asked about breakfast hours upon check in. Did not see any signs, was not told hours. Saw on breakfast voucher that breakfast was in hotel restaurant so assumed it would run later. Went down for breakfast at 10am and was told that breakfast ended at 9am. Did go down for second morning buffet breakfast. Food was ok. Many of the offerings were empty when we came (an hour before breakfast ended) Offerings were eventually refilled. .

Partner

10/10

Exceptional

30 Dec 2025

Latima

I enjoyed my stay :)

8/10

Excellent

28 Dec 2025

George

Staff very friendly. Only downside is that no room cleaning on Xmas eve and day. Understood but advance warning would be helpful

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Charles

great service

10/10

Exceptional

25 Dec 2025

Jena

Friendly front desk person and efficeint

Leisure Partner

10/10

Exceptional

19 Dec 2025

David

Everything was amazing! Breakfats was sooooo good!

6/10

Pleasant

15 Dec 2025

Sue

The room was clean and nice but when we got ready for bed at the end of a long day, found the remote control was missing, no where to be found. Called down to desk and call would not go through. After getting dressed again to go down to the lobby, the front desk personel happened to be on our floor and she did take care of it and delivered a remote to our room, which i believe came from the room next door. She was very nice and friendly. Also, I think breakfast should be included w/stay. this is such a nice benefit and helpful when you are traveling and staying in a hotel. I assumed it was included and very disappointed that it was not.

Leisure Family

4/10

Poor

14 Dec 2025

Hye-Jeong

It was ok

6/10

Pleasant

14 Dec 2025

Jeffrey

Why did the breakfast closed at 9am?? Ot should close like 10am or 10:30

6/10

Pleasant

13 Dec 2025

Bruce

Great view but we had some very inconsiderate neighbors with some very thin walls !

Leisure Family

10/10

Exceptional

11 Dec 2025

John

I really enjoyed my stay at the Holiday Inn. The rooms were clean and the staff were friendly. I will always book a room to Holiday Inn on any travel. Thanks again!

10/10

Exceptional

10 Dec 2025

Mary

Rooms are spacious, very clean, warm and inviting. Staff at check very lovely as was staff later in the night. Great experience, would happily stay here again.

Self

6/10

Pleasant

08 Dec 2025

Bridget

Room was nice but no microwave??? I haven’t encountered a room without one since the ‘90’s! I didn’t even think to check because it’s pretty standard nowadays..
Hot tub was disgusting. Fake eyelashes and dirty foam.

Leisure Family

8/10

Excellent

07 Dec 2025

Jeremy

Comfortable and clean

Business_and_leisure Friends

8/10

Excellent

07 Dec 2025

Christine

Clean. Kind staff. Would stay again

10/10

Exceptional

07 Dec 2025

Mysti

The breakfast is more than worth the money, cleanliness and amenities went above my expectations. I was worried there may be issues because the price seemed too good to be true but it was really a comfortable, clean, and stress free experience.

Friends_and_family Friends

10/10

Exceptional

06 Dec 2025

David G

good location. good price. nice staff.

Business

10/10

Exceptional

06 Dec 2025

Michael

Great location.

8/10

Excellent

06 Dec 2025

Jacob

They had some minor issues with staffing the breakfast hour. Overall an excellent value at this property.

Business Self

10/10

Exceptional

05 Dec 2025

Melvina

Yes it was clean

10/10

Exceptional

05 Dec 2025

Aniya

Very nice staff and clean room

4/10

Poor

03 Dec 2025

Tameika

The hot tub was gross. There were no towels in the pool area for the entire weekend. I’m still waiting for the hold to be released on my card. I will never stay here again

8/10

Excellent

03 Dec 2025

Thomas

Room was clean and spacious. Missed having the restaurant available in the evening.

Business

8/10

Excellent

01 Dec 2025

Erica

TV was out due to the storm

Leisure

10/10

Exceptional

30 Nov 2025

Michael

Quiet time

Self

10/10

Exceptional

30 Nov 2025

Nancy

Clean rooms, very accommodating to our needs/wants. Was a very pleasant stay!

Leisure Family

10/10

Exceptional

26 Nov 2025

Letajia

Room was very neat and spacious ! Looked just like the pictures ! Lady at the front desk was very welcoming n nice ! I Didn’t get to try the breakfast because I woke up too late , but overall everything was great !

10/10

Exceptional

25 Nov 2025

Nicole

Tuanya was fantastic! Very kind and helpful.

Leisure Family

10/10

Exceptional

22 Nov 2025

Stacy

Clean, amazing riverview.

6/10

Pleasant

17 Nov 2025

Laura

I think the pool and hot tub area could be bigger.The pool was ice cold and breakfast should be complementary.The price was way to much for what you got.The tub looked kind of dirty and room could have standed to be dusted.

Leisure Family_with_children

2/10

Poor

09 Nov 2025

Heather

The hotel was in terrible location, the pool had people that had taken over the whole place and put on their own music. Restaurant was closed and the place smelled like marijuana

Leisure Family

10/10

Exceptional

02 Nov 2025

kayleigh

Room was very clean and staff were amazing!

Leisure Partner

8/10

Excellent

02 Nov 2025

Joan

Parts of the room were a little run down, but it appeared to be cleaned well. The staff in the breakfast room weren’t much help, but the one gal at the front desk was great!

Friends_and_family Family

6/10

Pleasant

29 Oct 2025

Aaron

The room was nice and clean and the staff was nice as well. No breakfast included due to having an overpriced restaurant and the snacks were an absolute rip off. $11 for a mini Gatorade and two small granola bars is absurd. You're making enough already on the price of the room you don't need to have a ridiculous upcharge on the drinks and snacks in the lobby

Leisure Family

10/10

Exceptional

28 Oct 2025

Matthew

The overall experience was great. Clean room, good continental breakfast - but the best thing I experienced was the service I received! There was a scheduling snafu on my reservation that was 100% my fault, and the staff was great in helping me get everything corrected! I’d definitely stay here again!! Thanks for the great service!

10/10

Exceptional

27 Oct 2025

Todd

The staff was great. The room was clean and very comfortable.

Partner

10/10

Exceptional

24 Oct 2025

Valerie

Good stay

The hotel and location was perfect for our stay. Walking distance to the location shopping area was about a mile each way. Parking area was great.

Friends_and_family Family

8/10

Excellent

23 Oct 2025

Spencer

It took forever for the hot (luke warm) water to come to the shower.
The manager at the front desk had the dirtiest blazer on that I have ever seen. It maybe even had mold on it. I imagine the hotel is not paying for his drycleaning, nor are they requiring for his clothes to be clean. The evening staff we dealt with were lovely. So was the gentleman when we left - but his attire was very offputting.

6/10

Pleasant

21 Oct 2025

Jasmine

The room was nice, I had breakfast included in my stay and the front desk rep told me I did not- my receipt did in fact say breakfast was included, I told the rep and she did not give any accommodations due to this nor was apologetic about it. I wanted to enjoy the hot tub but kids were screaming in the pool and splashing in the hot tub. Not sure if I’ll be returning.

Leisure Partner

6/10

Pleasant

20 Oct 2025

Jocelyn

Parking and check-in were fast and easy, room was clean, bathroom was tiny.
When I checked in there were no King rooms left(which is what I had booked) which was fine, but I also paid for the riverview and we didnt get that either...We got a nice view of the air conditioning unit/parking lot.

Friends_and_family Friends

10/10

Exceptional

20 Oct 2025

demont

Everything was excellent

Friends_and_family Family

4/10

Poor

19 Oct 2025

Lance

We had a room on the 2nd floor that overlooked the river, when we opened the curtains the entire outside of the window was covered in dirt/debris and cobwebs. Our stay was two nights, the first night we had a tv signal for 45 minutes, the second night we had a signal for 30 minutes. There’s only one person working the front desk so it was impossible to call down and get assistance.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Chris

great place

Leisure Family

8/10

Excellent

06 Oct 2025

Felix

Good overall travel experience.

Friends_and_family Family

6/10

Pleasant

05 Oct 2025

George T

Need more staff. The person at the desk was overwhelmed. Tiny bathroom was very uncomfortable trying to get into the shower

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Sakota

.

6/10

Pleasant

28 Sep 2025

James

Parking was good. Convenient location.

Leisure Family

8/10

Excellent

28 Sep 2025

Joan

Great staff, clean room

Leisure

10/10

Exceptional

24 Sep 2025

Kent

Outside door continually propped open, seemed a little sketchy with who was hanging around outside, however everyone was respectful and friendly

Business_and_leisure Partner

4/10

Poor

22 Sep 2025

Elliot

This hotel desperately needs a complete redo, but my shower had leaky plumbing so I couldn’t bath.

Business_and_leisure Self

2/10

Poor

21 Sep 2025

Kimberly

It was something crawling on the wall , the sheets had stains , the room smell like dirty carpet, I normally go by the airport, way more cleaner and good housekeeping, sorry!

Leisure Self

6/10

Pleasant

19 Sep 2025

Dulcie

double beds should not be an option anymore

Friends_and_family Family

6/10

Pleasant

17 Sep 2025

Karen

Nice patio with view of river.
Check in person not friendly. Spoke so fast I had to have her repeat. I had paid for breakfast and she did not give me voucher at checkin. I did get from front desk in morning.
Bed sheets did not smell clean.
Waiter at breakfast didn’t hardly talk. Terrible customer service.

Leisure Partner

6/10

Pleasant

14 Sep 2025

Janet

It didn’t feel as safe as I would’ve preferred. The hallways had sharp corners to get to elevator and to ice machine. There was a security guard in the foyer sitting at a desk when we returned from the Brewers game around 11 pm. Could smell marijuana being smoked to the right of the hotel entranceway,

Leisure Family

2/10

Poor

14 Sep 2025

Kenneth

Crappy stay and don’t come for the breakfast

This stay didn’t represent your brand nearly as much as in the past. You had a maintenance ticket open from previous guests. Maintenance knocked on the door at an odd and unexpectedly time. That was nerve wrecking to begin with as we didn’t call for maintenances.
Then we chose your location due to pool and breakfast and breakfast was the most disappointing thing ever. One person trying to handle everyone. No assistance from other team members because “we are all in our spots and people called out.” (Yeah I asked why no one here chatting it up didn’t assist the poor lady). Then a regular dining experience of ordering and being served. One item of pancakes isn’t a breakfast. You would have done better with a small buffet styled setup where 1-2 people could have handled it. Very misleading. Wouldn’t have stayed there if I had known. Security incident with another occupant. In trying to assist, no one has access to security cameras. Not even the police. Could have eliminated and issue well ahead of time. Overall, a very crappy stay.

Friends_and_family Family

10/10

Exceptional

11 Sep 2025

Rosemary

Right off hwy 43

Leisure Partner

6/10

Pleasant

10 Sep 2025

Katie

I did not like that the continental breakfast was an extra charge of 16$ per person. We opted out because it was very basic powdered eggs and breakfast “meat”
We then had an extra 85$ and 135$ hold placed on our card with no explanation- we had been in town to school shop- and holding our money really dampened the budget.
It took 10 days to release the hold.
This was all in addition to the normal 50$ hold that was cleared the day after our visit.
If it wasn’t for that it would have been perfect

Family

8/10

Excellent

09 Sep 2025

steven

Nice place to stay, right off the interstate. On the river.

Leisure Friends

10/10

Exceptional

07 Sep 2025

John

Very nice people

4/10

Poor

06 Sep 2025

Jose

Liked the area.Lobby was nice. I Arrived early and gave my name and number to the lady at the front desk who said she would call me for early check in. Never received a call. When I did check in later in the day it went smoothly. Staff was very kind and professional. However, the hallway to the room smelled bad.The room itself had a horrible odor. The toilet seat was disgusting and was not cleaned properly. Luckily we were out the entire time and didnt spend much time at the hotel. I would not stay there again. Cleaning staff needs to do a better job.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Latonya

Everything

10/10

Exceptional

26 Aug 2025

Priscilla

It was a great experience

Leisure Family

10/10

Exceptional

26 Aug 2025

Shay

Everything was very good.

6/10

Pleasant

25 Aug 2025

Zachary

The room I got didn’t have a view the river like it said it would or a pullout couch so I go

Self

6/10

Pleasant

25 Aug 2025

Anna

There needs to be an adult only hour for the pool. I went at 8pm and 8am and the same family with SHRIEKING children was there both times. They were full volume screaming and cannon balling. I choose this hotel because of the pool but it was completely unusable due to no staff monitoring of rules or adult swim hour. The room was clean but the air conditioning was leaking so I stepped into a wet puddle in my socks first thing in the morning.

Leisure

6/10

Pleasant

21 Aug 2025

john

It is a nice hotel, was given wrong room at check in.

Partner

2/10

Poor

21 Aug 2025

LaShaune

My stay here was absolutely horrible! I was booked for the weekend only stayed one night and went to another hotel! The room has a horrible smell, TV did not work, the air conditioner was leaking water so the carpet was soaking and wet which is what was causing the room too. The linen had a smell. The rooms are old and outdated. Staff wasn’t able to change my room until the next morning and that room was horrible as well so I left and found a better hotel!

Leisure Self

6/10

Pleasant

20 Aug 2025

Courtney

Hotel is in a good location. Dingy and beat up looking inside. Bathroom is extremely small, you have to stand to the side of the toilet to close the door.

Leisure Partner

2/10

Poor

17 Aug 2025

Daniela

Dirty tub & bed sheets . They over charged me

8/10

Excellent

17 Aug 2025

Sarah

The river and location of this Holiday Inn

4/10

Poor

15 Aug 2025

Adam

No ice, small rooms, water in the carpet from the ac made the rooms musty

2/10

Poor

14 Aug 2025

michelle

Don't believe the reviews! We got here and it looks ok but you come in to one staff member helping a huge line of people checking in andmultiple people walking around from the pool dripping water everywhere. Get to our room to find the bathtub looking like it hasn't been cleaned and damage on the walls. Several people noisy after 10 pm; slamming doors, taking loud/ yelling. Then we got woken up at 6:30am to someone knocking on a door down the hall repeating MANAGEMENT! LIKE, WTAF I'M TRYING TO SLEEP!!!! HATE IT HERE.

Leisure Family