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Smile Hotel Kumamoto Suizenji

Kumamoto · Japan

1-2-20 SuizenjiView location

8.6/10Excellent60 Reviews
Cleanliness8.4/108.4
Service8.8/108.8
Comfort7.8/107.8
Condition8.0/108.0
Neighborhood8.0/108.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Smile Hotel Kumamoto Suizenji

Enjoy on-site massages or rent bicycles to explore the area. Smile Hotel Kumamoto Suizenji offers complimentary Wi-Fi, a vending machine, and a restaurant serving a satisfying breakfast buffet on weekdays (6:30 AM - 9:00 AM, for a fee).

Other amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self-parking is available for a charge. The 85 air-conditioned rooms feature flat-screen TVs, complimentary wired and wireless internet access, and premium TV channels.

Private bathrooms are equipped with shower/tub combinations, hair dryers, and toilets with electronic bidets. Located in Kumamoto's Chuo Ward, the hotel is within a 15-minute walk of Suizenji Gardens and Izumi Shrine, and a short drive from Kumamoto Airport (KMJ).

Read more about this hotelShow less

With a stay at Smile Hotel Kumamoto Suizenji in Kumamoto (Chuo Ward), you'll be within a 15-minute walk of Suizenji Gardens and Izumi Shrine. This hotel is 1.4 mi (2.3 km) from Contemporary Art Museum Kumamoto and 1.5 mi (2.5 km) from Kumamoto City Hall.

Make yourself at home in one of the 85 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toilets with an electronic bidet.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 200.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 1000 for adults and JPY 500 for children
    • Self parking fee: JPY 800 per night
    • Extended parking fee: JPY 800 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

Nearby attractions

Suizenji Gardens 0.8 km / 0.5 mi
Izumi Shrine 1 km / 0.6 mi
Lake Ezu 1.4 km / 0.9 mi
Kenritsu Library 1.6 km / 1 mi
Kumamoto Suizenji Stadium 1.7 km / 1.1 mi
Kumamoto Prefectural Office 1.9 km / 1.2 mi
Monkey D. Luffy Statue 2 km / 1.2 mi
Kumamon Square 2 km / 1.3 mi
Catholic Tetori Church 2 km / 1.3 mi
Contemporary Art Museum Kumamoto 2.1 km / 1.3 mi
Fujisaki Hachimangu 2.2 km / 1.4 mi
Yakumo Koizumi Old House in Kumamoto 2.2 km / 1.4 mi
Shimotori Shopping Arcade 2.3 km / 1.4 mi
Kokai Shopping Street 2.5 km / 1.5 mi
Sunroad Shinshigai Shopping Street 2.5 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 85
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Bicycle hire service
  • Lift accessExtra charge
  • Luggage roomExtra charge
Show 5 more facilities & services
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Restaurant
  • Meeting room
  • MassageExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Smile Hotel Kumamoto Suizenji

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Smile Hotel Kumamoto Suizenji

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Smile Hotel Kumamoto Suizenji

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM-3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Smile Hotel Kumamoto Suizenji

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SMOKINGSINGLE • SMOKINGSGL.JK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Smile Hotel Kumamoto Suizenji

    SINGLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE NON SMOKINGRoom • SEMIDOUBLE NON SMOKINGROO.SD-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Smile Hotel Kumamoto Suizenji

    Room SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE SMOKINGRoom • SEMIDOUBLE SMOKINGROO.SD-JK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Smile Hotel Kumamoto Suizenji

    Room SEMIDOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Smile Hotel Kumamoto Suizenji

8.6
Excellent
60 Reviews
Cleanliness
8.4 /10
Service
8.8 /10
Comfort
7.8 /10
Condition
8.0 /10
Neighborhood
8.0 /10
Amenities
8.2 /10
20 reviews shown
10/10
Exceptional
18 Jan 2024
Séverine
I do not wish to leave a detailed comment.
A few words: the staff are very pleasant, the place is clean and the free-access massage chairs are incredible.
Leisure Self
10/10
Exceptional
30 Jul 2019
Verified traveler
The smile hotel was in walking distance from the train station and tram stop the staff were so friendly
Friends_and_family Family
4/10
Poor
03 Dec 2018
Verified traveler
Check in hotel staff not friendly. Room very dirty. Noisy and very small room. Near the train railway. But bed are comfortable.
6/10
Pleasant
05 May 2018
Li Ling

The room waa clean. Toilet is abit small though.

When entering the hotel, the lobby loioks messy and dim. The room was clean. The staff were helpful.
6/10
Pleasant
04 Jan 2018
Mansour

Nice Stay at smile hotel

the hotel in overall is good but it is only suitable for couples, not a family. The room is too narrow and doesn't include any facilities for babies.
10/10
Exceptional
16 Sep 2024
Verified traveler
特にありません。
10/10
Exceptional
13 Mar 2024
ERIKA
全ておいて満足できるホテルです。
朝食がとても美味しかったです。
Leisure Family
10/10
Exceptional
18 Feb 2024
Shogo
いいと思う
8/10
Excellent
17 Nov 2023
かつみ
スタッフの皆様の応対が良くて、また利用したいと思いました。
Leisure Self
10/10
Exceptional
27 Aug 2023
Naoya
シャンプーバー、22時までビールとコーヒー飲み放題、お部屋にメッセージがあったりと、少し古いホテルを改装した雰囲気ですが、それを大きく上回るサービスの良さがあります。
Leisure Family
10/10
Exceptional
19 Jan 2023
Verified traveler
ネット予約のホテルの外観の写真があまり良いイメージでは無いように感じましたが、立地が良かったので予約しましたが…
スタッフの方の対応もとても良く、お部屋も清潔な感じでした。外観もイメージとは違ってました。無料のコーヒーやシャンプーバー、カイロなどサービスも良かったです。カイロは翌日の娘の受験会場で使わせて頂きました。
又機会があれば利用させて頂きたいと思います。
Friends_and_family Family
10/10
Exceptional
28 Aug 2022
Taro
仕事で宿泊しました。市電とJR駅に近くて移動には便利。近くにコンビニもありますが、繁華街からは離れています。室内は綺麗で清掃もきちんとされていて良かったと思います
Business Self
10/10
Exceptional
19 Jul 2022
HARUYOSHI

アットホーム雰囲気でした

素泊まりの1泊でしたが、チェックインの時からフロントの方の対応は良く、気持ち良く滞在できました。ウエルカムドリンクのサービスや、マッサージチェアが置いてあったらりして、楽しく過ごせました。
Self
10/10
Exceptional
10 May 2022
Mayumi
ホテル自体は古いホテルでしたがとにかくどのスタッフの方々の丁寧さに気持ち良く過ごさせて頂きました。
また是非お世話になりたいと思うホテルでした。
Leisure Family
10/10
Exceptional
25 Dec 2021
hideo

宿泊に最適な宿。

スタッフの対応が親切丁寧。朝食も質量ともに満足。次回も泊まる予定。
Self
6/10
Pleasant
05 Dec 2021
Verified traveler

清潔感ある宿

掃除が行き届いているなと感じた。
部屋は綺麗に保たれてました。

水の音と風の音が少しうるさく感じた。
Business
10/10
Exceptional
25 Jun 2021
Verified traveler
スタッフさんがよかったです。
Leisure Self
10/10
Exceptional
21 Jun 2021
Verified traveler
気さくに話してくださって
楽しい滞在になりました。
朝食も美味しくいただきました。
Leisure Friends
8/10
Excellent
17 Mar 2020
Verified traveler

総合評価

満足だった点
スタッフの皆さんが丁寧で親切でした。公共機関の案内や食事の案内等細かいところまで気遣いをしていただき快適に過ごせました。
残念だった点
コンセントが使用できず空気清浄機がすぐに使えませんでした。チェックイン時に教えていただければ助かりました。
机用の椅子が固く長時間のパソコン作業が行えませんでした。仕事もしますので適した椅子をご用意いただけると良かったと思います。
オットマンがあると助かりました。足が伸ばせず窮屈な思いをしました。
Friends_and_family Family
8/10
Excellent
30 Dec 2019
Verified traveler
Comodo per i mezzi ,camera con buono spazio ,buono spazio comune
Leisure Friends

Location & surroundings

Smile Hotel Kumamoto Suizenji
1-2-20 Suizenji, Kumamoto, Japan

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Smile Hotel Kumamoto Suizenji

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