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Suizenji Comfort Hotel

Kumamoto · Japan

chome, 1-1, 1View location

7.6/10Very good544 Reviews
Cleanliness7.4/107.4
Service7.8/107.8
Comfort7.4/107.4
Condition7.2/107.2
Location8.0/108.0
Neighborhood7.2/107.2
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Suizenji Comfort Hotel

The 142 welcoming guest rooms offer a perfect place to relax at the end of the day. The accomodation offers Wi-Fi internet connection in communal areas. Additionally, the premises provide a reception service the whole day through. This establishment's common areas are disability-friendly.

Additionally, a car park is available on the premises for guests' extra convenience. Some services of Suizenji Comfort Hotel may be payable.

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With a stay at Suizenji Comfort Hotel in Kumamoto (Chuo Ward), you'll be within a 5-minute drive of Kumamoto Castle and Lake Ezu. This hotel is 0.4 mi (0.7 km) from Suizenji Gardens and 0.5 mi (0.8 km) from Izumi Shrine.

Make yourself at home in one of the 142 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided on request. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:30 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Unicode Support true LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 200.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Parking height restrictions apply.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 1500 per person
    • Self parking fee: JPY 1000 per night (in/out privileges)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Korean

    Japanese

Nearby attractions

Suizenji Gardens 0.4 km / 0.3 mi
Izumi Shrine 0.5 km / 0.3 mi
Lake Ezu 0.7 km / 0.4 mi
Kenritsu Library 0.8 km / 0.5 mi
Kumamoto Suizenji Stadium 1.5 km / 0.9 mi
Monkey D. Luffy Statue 1.5 km / 0.9 mi
Kumamoto Prefectural Office 1.5 km / 0.9 mi
Kumamon Square 2.6 km / 1.6 mi
Kengun Shrine 2.6 km / 1.6 mi
Kumamoto Zoo and Botanical Garden 2.6 km / 1.6 mi
Catholic Tetori Church 2.7 km / 1.7 mi
Fujisaki Hachimangu 2.7 km / 1.7 mi
Sunroad Shinshigai Shopping Street 2.8 km / 1.7 mi
Yakumo Koizumi Old House in Kumamoto 2.8 km / 1.7 mi
Contemporary Art Museum Kumamoto 2.8 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 142
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Wi-fiExtra charge
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Bicycle hire serviceExtra charge
  • 24-hour securityExtra charge
Show 9 more facilities & services
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • MassageExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKINGRoom • SMOKINGROO.JK

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    Room SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLERoom • SEMIDOUBLEROO.SD

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    Room SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOME NON SMOKINGHOME • NON SMOKINGHOM.NM

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    HOME NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–20 • Adults: max. 20 • Children: max. 13
    Room type
    HOME
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: HOM.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOME WITH DOUBLE BEDHOME • WITH DOUBLE BEDHOM.DB-1

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    HOME WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–20 • Adults: max. 20 • Children: max. 13
    Room type
    HOME
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: HOM.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOME SEMIDOUBLE NON SMOKINGHOME • SEMIDOUBLE NON SMOKINGHOM.SD-NM

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    HOME SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–20 • Adults: max. 20 • Children: max. 13
    Room type
    HOME
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: HOM.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOME SMOKINGHOME • SMOKINGHOM.JK

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    HOME SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–20 • Adults: max. 20 • Children: max. 13
    Room type
    HOME
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: HOM.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOME WITH DOUBLE BEDHOME • WITH DOUBLE BEDHOM.DB

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    HOME WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–20 • Adults: max. 20 • Children: max. 13
    Room type
    HOME
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: HOM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SMOKINGDOUBLE • SMOKINGDBL.JK

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    DOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SMOKINGSINGLE • SMOKINGSGL.JK

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    SINGLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOME DOUBLE BED SMOKINGHOME • DOUBLE BED SMOKINGHOM.DB-JK

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    HOME DOUBLE BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–20 • Adults: max. 20 • Children: max. 13
    Room type
    HOME
    View / characteristic
    DOUBLE BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: HOM.DB-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE NON SMOKINGRoom • SEMIDOUBLE NON SMOKINGROO.SD-NM

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    Room SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE NON SMOKINGTRIPLE • NON SMOKINGTPL.NM

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    TRIPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE SMOKINGRoom • SEMIDOUBLE SMOKINGROO.SD-JK

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    Room SEMIDOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOME SEMIDOUBLE SMOKINGHOME • SEMIDOUBLE SMOKINGHOM.SD-JK

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    HOME SEMIDOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–20 • Adults: max. 20 • Children: max. 13
    Room type
    HOME
    View / characteristic
    SEMIDOUBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: HOM.SD-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOME TWO BEDSHOME • TWO BEDSHOM.2B

    Photos are not available for this room type.

    Suizenji Comfort Hotel

    HOME TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–20 • Adults: max. 20 • Children: max. 13
    Room type
    HOME
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: HOM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Suizenji Comfort Hotel

7.6
Very good
544 Reviews
Cleanliness
7.4 /10
Service
7.8 /10
Comfort
7.4 /10
Condition
7.2 /10
Location
8.0 /10
Neighborhood
7.2 /10
Amenities
7.0 /10
100 reviews shown
2/10
Poor
20 May 2026
Elsie
For some reason, I was placed on the Service floor, where the cleaning staff keeps all their things. I don’t know why I was the only person on that floor, the third floor to the right of the elevators. It was the darkest drabbest floor on the whole hotel and my blanket had stains on it and a funny smell.
Family_with_children
10/10
Exceptional
05 Jan 2026
Jane
Kind and helpful staff.
Friends_and_family Family
8/10
Excellent
29 Dec 2025
Kristi
The hotel staff provided exceptional service—professional, kind, and consistently attentive. Although the rooms are quite small with limited luggage and counter space, they were very clean and the beds were comfortable. Despite the compact layout, I would gladly stay here again.
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
Thomas
Great service, fantastic breakfast!
Business_and_leisure Friends
10/10
Exceptional
09 Aug 2025
Neil
I was made to feel very welcome upon my arrival.The staff were kind and pleasant
Leisure Self
8/10
Excellent
01 Jun 2025
Alexander

Friendly staff and accommodating

Staff is amazing, very friendly and parking is on site for a small fee. Not too far from the city area. Hotel is aging could use an update, but will do the job. Thank you!
Friends_and_family Family
10/10
Exceptional
10 May 2025
pradeep
It was a nice calm and quiet place to stay with family
Leisure Family_with_children
10/10
Exceptional
01 Jan 2025
WY
Good place to stay
Leisure Family
4/10
Poor
21 Dec 2024
Dylan
It was alright, if you don't have anywhere else to stay last minute, this place is a decent option. Just found the laundry section to be very outdated, and had to go to a Coin Laundry instead.
Leisure Self
8/10
Excellent
09 Dec 2024
Motoko
ホテルの朝食の種類が多くどれも美味しいです。特に熊本名物のダゴ汁がとても美味しかったです。隣接する居酒屋さんで夕食が取れてとても便利でした。こちらの食事も美味しいです。コンビニもすぐ向かいにあり便利でした。スタッフの方々も親切で丁寧。お世話になりました。
10/10
Exceptional
10 Apr 2024
Jamie
A straight walk off the subway line, close to restaurants, and very peaceful and safe neighborhood.
Leisure Friends
4/10
Poor
24 Jan 2024
Barry
The staff members at the reception are nice, polite and helpful. Communication needed some effort as they speak Japanese only. The room was really a bit dated and it needs renovation. Location is good. Parking charge ¥900 a day (perhaps in the city area). A family mart is within 2mins walking distance. Daily room cleaning needs request in advance (default no cleaning, even emptying the rubbish bin). Anyway, overall it is okay at least everything and facility inside the room was functional.
Leisure Family
6/10
Pleasant
08 Nov 2023
Darren
Well located near Shizumi gardens and next to a tram stop to visit the castle. Hotel itself is ok, it needs modernising, our aircon was very noisy and ineffective. No filterred water provided. Staff were very professional, especialy the man who manages the parking system who was very kind and patient.
Friends_and_family Family
10/10
Exceptional
24 Sep 2023
ABHAY KUMAR
i have been in that hotel for 2 days and i enjoyed ..
Business Friends
8/10
Excellent
02 Aug 2023
Verified traveler
For a hotel of this quality I'd assume there be free parking but I had to pay despite it being parked on the same building. The rest was pretty decent.
Friends_and_family Family
10/10
Exceptional
19 Dec 2019
Gareoung

good

It was cheap and good
Self
10/10
Exceptional
15 Oct 2019
Bryan
Nice Japanese (business) style with the usual bijou bedrooms but a great price and good location right on the tram tracks for routes A & B and close to JR rail station. NearSuizenji gardens and plenty of food outlets and supermarket nearby. Small but nice lobby with welcoming staff.
Partner
6/10
Pleasant
06 Apr 2019
Verified traveler
I booked a non-smoking room but it definitely didn't smell like it. Bathroom was mouldy and could use a good clean. Close to Suizenji garden. Not a lot of food options in the area.
10/10
Exceptional
16 Dec 2018
Carlos
Free noodle at 11pm is great but beer bar closed too early
8/10
Excellent
06 Dec 2018
Verified traveler
The best thing about this hotel is the buffet breakfast that are made fresh daily from scratch by a team of motherly ladies. I felt comfortable and content with my small, cozy, and clean room at my previous stay. But, this time I was a little disappointed with my room on the 3rd floor. They use several worn out guest rooms
6/10
Pleasant
01 Dec 2018
L
Room is small, few cable channels and the dedicated WiFi is not always working. Sadly the non-secured (no log in required) WiFi at the lobby is much better and stable than the one (that required log in n password) in the room.
10/10
Exceptional
05 Aug 2018
Verified traveler
The room was small, but clean, cozy, and efficient. I was able to control room temperature easily by the aircon remote control. The lobby looks inviting and modern.
10/10
Exceptional
04 Aug 2018
Juan Carlos
It was really good. My fatger and I really enjoyed our stay. Everyone was friendly and it was very clean. The only thing I wish they could improve on is having a bigger bike selection and a bigger laundry room. Besides that it was 9/10. I would recommend this hotel to anyone who wants to book a cheap hotel.
Family
10/10
Exceptional
14 Jun 2018
Verified traveler
Excellent staff service, bed sheet was changed everyday.
4/10
Poor
05 Feb 2018
Verified traveler

not recommend

1)hotel charged¥1050 for hotel carpark but public car park ¥500 nearby ... terrible! 2)the room very small 3)the reception staffs looks like i own theirs money
Partner
10/10
Exceptional
28 Dec 2017
Verified traveler
Great stay! Big bed and bathroom. Wifi is extremely fast too!
8/10
Excellent
13 Nov 2017
Yiu Wah

Good for self drive

Very helpful & friendly staff. Cheap parking charge at ¥700. Room is small but clean. However the pillow & mattress are quite
hard. 5 mins drive/10 mins by tram to shopping area
Family
6/10
Pleasant
30 Jun 2017
Janice H L
Staff were friendly abd tried their best to answer our queries however due to limited English we had difficulty ask
Family
8/10
Excellent
26 Nov 2016
Verified traveler

Good location and very clean

Great breakfast. Though more Japanese style.
Partner
6/10
Pleasant
05 Feb 2016
L

Inexpensive hotel with great breakfast!

This hotel is about 45 minutes' train ride from Fukuoka. It is inexpensive but has laundry facilities and is located near several nice sites to see. It is also close to the local train station to take you back to the larger station in Fukuoka.
6/10
Pleasant
27 Nov 2015
Kam Ping

Small room

staff polite. But room is very small. The smallest I have come across in Japan
Partner
6/10
Pleasant
04 Oct 2015
Boon

One night at Kumamoto

Good stay at a good price
Family
8/10
Excellent
17 Aug 2014
ellen

great budget hotel!

clean, comfortable, cheap! last minute booking at 11pm and everything went smoothly. loved the room-wear. small rooms but that was no problem! breakfast not worth 800 yen, but easy to find nearby. parking 500 yen.
10/10
Exceptional
31 Jul 2026
Takeshi
チェックインから丁寧に説明されスムーズに手続きができました。また、最初に案内された部屋のオートロックが作動しないトラブルがありフロントに電話したところ、直ぐに別の部屋に案内していただいたため、安心して宿舎することができました。
機会が有ればまた利用したいです。
6/10
Pleasant
25 Jul 2026
Hiroki
出張でシングルルームに2泊しました。全体的に設備やサービスの品質は高く満足だったのですが、客室のバスルームの換気用ファンの音と、エアコンを動作させている時の音が大きく、それがかなり気になりました。また、隣の部屋の音が聞こえたので、防音性もあまり高くないのだと思います。
8/10
Excellent
29 Jun 2026
Yuka
部屋は綺麗で、受付の人もとても良い対応をしていただきました。
ただ、お風呂の蛇口がとんでもなく硬いこと、シャワー蛇口の切り替えが分かりづらいこと、シャワーをかけるところの下段がなく、かなり上に設置しないといけないことが残念でした。
それ以外はとても良いホテルでした。
Self
10/10
Exceptional
05 Jun 2026
貴志
静かな環境で良かったです。
4/10
Poor
03 Jun 2026
カツヒロ
古い匂いがしていたのが気になりました。
4/10
Poor
02 Jun 2026
Tatsuya
施設の老朽化
10/10
Exceptional
17 May 2026
YOSHHISA
朝ご飯のシャケが美味しかったです。
8/10
Excellent
07 May 2026
yoichi
使わなかった
Self
10/10
Exceptional
03 May 2026
Sato
コインランドリーが洗濯機2台、乾燥機2台なので混んでいる時や洗濯物が多い方は注意!
Self
10/10
Exceptional
06 Apr 2026
takayuki
良かったです。
Self
8/10
Excellent
01 Apr 2026
まさよし
設備に不具合がありましたが丁寧な対応で困る事はありませんでした。
8/10
Excellent
24 Feb 2026
むつこ
お部屋もよかった スタッフの対応がとてもよかったです 小さい子供を連れての旅でした 助かりました! ありがとうございました!!
4/10
Poor
18 Feb 2026
RION
値段から考えればだとは思うが、部屋は普通に狭いです。スタッフの方の対応は良かったです
10/10
Exceptional
07 Jan 2026
Kazuya
道路を挟んで斜め向い側にコンビニもあり便利です。
新しいホテルでは無いと思いますが、清潔感もあり、快適に過ごせます。女性向けのアメニティ(メイク落としなど)は無いので持参する必要はあります。
朝食がとても美味しかったです。熊本のご当地メニューが色々とあり、どれも美味しかったのですが、特にお米が美味しかったので食事が進みました。
スタッフの方はどなたも親切で感じが良かったです。チェックアウト後に息子が大事にしていたものを間違えて部屋で捨ててしまっていた事がわかり電話すると、ゴミを集めていたにも関わらず、探してくださり、見つけていただき、無事に持って帰ることができました。本当に感謝しかありません。
Friends_and_family Family
4/10
Poor
30 Dec 2025
??
浴室が汚かった
Leisure Family_with_children
8/10
Excellent
22 Dec 2025
Hajime
決して新しいファシリティでない部分もありますが、しっかり保守保全され、更新すべき箇所は新しくされております。
Leisure Self
4/10
Poor
11 Dec 2025
SATOKO
スタッフの方は親切で空港へのバス停も近く便利
もう少し清掃に力を入れてほしい
8/10
Excellent
21 Nov 2025
Akira
特になし
2/10
Poor
19 Nov 2025
tatsuya
駐車場が使えなかった。
Business
8/10
Excellent
18 Nov 2025
KATSUAKI
チェックインもチェックアウトもスムーズで快適に過ごせました
Friends_and_family Friends
8/10
Excellent
27 Oct 2025
Tetsu
公共交通機関から少し歩きます.
Business Self
10/10
Exceptional
16 Oct 2025
Hiroaki
空港からはのアクセスがとてもよいです。リムジンバスのバス停が近いです。また路面電車やJRの駅も近いので熊本駅にもすぐに行けます。
Business Self
6/10
Pleasant
18 Sep 2025
Hajime
特にありません
6/10
Pleasant
18 Sep 2025
えみこ
アメニティが満足いかなかった。
素泊まりの金額が高い。
駐車場が離れて居る。
6/10
Pleasant
08 Sep 2025
MASAKO
お風呂の湿度が高すぎた。

Business
4/10
Poor
21 Aug 2025
FUMIHIRA
電話故障の様で繋がらず。
Self
8/10
Excellent
26 Jun 2025
みつお
移動もしやすい立地で良かったです。
Business Self
6/10
Pleasant
25 Jun 2025
MASAYOSHI
バスタブが固定されておらず少し危なく感じました。またトイレが少しカビで汚いです。ただ、サービスは良かったと思います。
8/10
Excellent
19 Jun 2025
ヒロミ
TVがちょっと小さい
6/10
Pleasant
02 May 2025
Verified traveler
風呂がビジネスにしては大きい
Business
6/10
Pleasant
09 Mar 2025
ミユキ
市電の駅も近く移動しやすかった。
Leisure Family_with_children
6/10
Pleasant
21 Jan 2025
YOSHINOBU
ホテルよりも旅行サイトにも情報が少なすぎる
Leisure Family_with_children
6/10
Pleasant
23 Dec 2024
Verified traveler

自分の不注意が悔やまれました

コンフォートホテルの傘下のホテルではない。名前の付け方が違うことに気がつかなかった。追加で頼んだ朝食はよかった。でも、石けん受けの裏側に黒カビを発見したときには幻滅した。
Partner
6/10
Pleasant
01 Dec 2024
カツノリ
普通
6/10
Pleasant
30 Nov 2024
TAKUYA
エアコンの暖房が入らないで冷たい風が出る。ベッドのスイッチで調整する暖房も反応しない。寒すぎた。朝食が予約制で食べれなかった。
タオルは新しくふわふわだった。
6/10
Pleasant
24 Oct 2024
Makioka
水前寺公園まで歩いてすぐ、コンビニも近くにあったので便利でした。
Self
6/10
Pleasant
09 Sep 2024
ミユキ
かなり遅い時間に着きましたがフロントの方に
丁寧に対応して頂きました
Business_and_leisure Self
6/10
Pleasant
09 Aug 2024
HIDEKI
ロビー等はキレイです。
部屋は改修されてまぁ、よかったと思います。
Leisure Family_with_children
8/10
Excellent
04 Aug 2024
よしあき
朝ごはんがとても美味しかったです。
4/10
Poor
01 Aug 2024
Tatsumi
風呂場が異常にカルキ臭かった
6/10
Pleasant
25 Jul 2024
Koshi
タバコのにおいが気になった
Business_and_leisure Self
10/10
Exceptional
24 Jul 2024
WEI-JHENG
飯店對面就有Lawson, 附近有市電路面電車可以往美食密集區移動,房間有浴缸大加分,馬桶不是靠牆可以舒服的坐著,床軟硬適中;除了房間空間偏小之外,大多都很不錯。
Leisure Self
8/10
Excellent
13 Jul 2024
トモエ
古さはありますが、朝食が良かった、スタッフが良かった、水前寺公園がものすごく便利でした。
Leisure Family
4/10
Poor
14 Jun 2024
Hitoshi
シャワーヘッドが詰まっていて、まともにお湯が出なかった。フロントに伝えたら、次の日に交換してくれたが、客から言わないと対応しない体制に問題があると思われます。
10/10
Exceptional
05 May 2024
??
中心地から外れますが、電停の近くで観光地も近いため満足できました。チェックアウトが遅いため朝一観光もできます。
飲食店もそこそこあり良かった。施設は新しくはありませんが不満はないです。シャワーの水圧が少々弱めではありましが、許容範囲です。
Leisure Family_with_children
6/10
Pleasant
05 May 2024
MOK
😅
Leisure Partner
10/10
Exceptional
15 Mar 2024
kazunori
水前寺成趣園にとても近く観光に便利です。
Self
8/10
Excellent
28 Feb 2024
Chia Hui

親民的飯店

交通方便,價格親民,非常好。
可惜面積很小,行李箱沒地方放。
Friends_and_family Family
6/10
Pleasant
12 Nov 2023
TAKUYA
市街地からはタクシーで1500円くらいで、適度な距離感と静かさがあり、コスパもよかったです。
また機会があれば利用したいと思います。
Leisure Family_with_children
8/10
Excellent
05 Nov 2023
TAKAFUMI
良かった点
設備は清潔。
スタッフの対応は良好。

悪かった点
部屋に手拭いを置いて欲しかった。
Leisure Self
8/10
Excellent
04 Nov 2023
たけし
トリプルルームだと狭く感じた。
Leisure Family_with_children
4/10
Poor
17 Sep 2023
Toshitaka
普通
Leisure
10/10
Exceptional
31 Jul 2023
Satoshi
空港からのバス停から近く、周辺にコンビニやスーパー、飲食店もあるため滞在しやすい
6/10
Pleasant
28 May 2023
HIROTAKA
部屋のエアコンをmin風量にしても音がうるさかったです。
Business_and_leisure
10/10
Exceptional
01 May 2023
Verified traveler
近くに居酒屋やコンビニもあり良かったです。とても快適に宿泊できました。ありがとうございました。
Friends_and_family Family
6/10
Pleasant
30 Apr 2023
Yuki
ドライヤーの設置はありますが古いです。
Leisure Family_with_children
4/10
Poor
07 Apr 2023
Meikuen
酒店不太乾淨 有蟲 而且有異味
Leisure Friends
8/10
Excellent
28 Mar 2023
Tomoyuki
ほぼ満足できましたが、2点。
1)繁忙期としての価格が高過ぎる。
2)トイレットペーパーが取出しにくい。ホルダーの構造の問題か?
Business Self
6/10
Pleasant
14 Mar 2023
??
駐車場がわかりにくい
Business Self
4/10
Poor
17 Feb 2023
kazuaki
お風呂が古く温度の調節が難しい為火傷しそうになった。またシャワーも古く水量が足らずシャンプーのすすぎにかなりの時間を要した。朝ごはんはとても美味しかったです。
Business
8/10
Excellent
23 Dec 2022
Verified traveler

快適でした

交通量の多い国道沿いに建つホテルでしたがホテルの中は静かで快適でした。朝食がリーズナブルで必要十分で満足しました。
Business
10/10
Exceptional
17 Dec 2022
HISASHI

駐車場の場所で快適さが違います

今回は敷地内駐車場でした。前回は満車なのでその他の駐車場でしたが、その他駐車場がかなり遠く、印象がかなり違いました。
Business
4/10
Poor
17 Dec 2022
???
エアコンは効いてましたが付けると凄い音が鳴り出してうるさかったので暫くしてから消して寝たので寒かった。
ちゃんと確認をしてもらいたい。
受付でホテル系列のお店割引チケットの情報紙を頂いたけど素泊まりで食べに行くのに探してたので一言、割引チケットの事を伝えて渡してもらいたい。後から気付いて、その店へ食べ行ったのにサービスを受けれず出て後からサービスが分かったので残念で後悔した。お客様への優しが欠けてました。
Leisure Partner
6/10
Pleasant
12 Dec 2022
Verified traveler
トイレの裏側が汚くて、お風呂の浴槽に入った時に黒いものが見えた。お風呂や水道の蛇口にもカビが所々にあった。お風呂の浴槽がざらついていた。
10/10
Exceptional
21 Nov 2022
hideyuki
JR新水前寺から徒歩圏内で、熊本市電駅も近いなど、アクセスが良い。
ホテルも豪華さはないが、必要最低限の設備は揃い、清掃も行き届いていた。
また機会があれば利用したい。
Business Self
6/10
Pleasant
05 Nov 2022
Ryoichi
空港バスの停留所までがちょっと遠いかな?
Leisure Self
8/10
Excellent
23 Sep 2022
??
朝食おいしかったです!
Business

Location & surroundings

Suizenji Comfort Hotel
chome, 1-1, 1, Kumamoto, Japan

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Suizenji Comfort Hotel

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