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Hotel Kumamoto Terrsa

Kumamoto · Japan

28-51, Suizenjikoen, Chuo-ku, Kumamoto CityView location

8.4/10Excellent363 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.2/108.2
Condition8.0/108.0
Neighborhood6.0/106.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Kumamoto Terrsa

Enjoy recreational opportunities such as a health club, along with complimentary wireless internet access and a vending machine. The hotel offers a restaurant, レストラン ル・カフェ, and a coffee shop/cafe with snacks. Buffet breakfasts are available daily (7:00 AM to 9:00 AM) for a fee.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self-parking is available onsite (subject to charges). The hotel has 62 air-conditioned rooms, each featuring a refrigerator and a flat-screen television with complimentary wired and wireless internet access. Private bathrooms offer shower/tub combinations, complimentary toiletries, and bidets.

Conveniences include phones, and housekeeping is provided daily. Located in Kumamoto's Chuo Ward, Hotel Kumamoto Terrsa is within a 5-minute drive of Kumamoto Castle and Kumamoto Suizenji Stadium, and is conveniently close to Suizenji Gardens (0. 3 mi) and Kenritsu Library (0. 5 mi).

The nearest major airport is Kumamoto Airport (KMJ), 9. 3 miles away.

Read more about this hotelShow less

With a stay at Hotel Kumamoto Terrsa in Kumamoto (Chuo Ward), you'll be within a 5-minute walk of Kumamoto Prefectural Office and Monkey D. Luffy Statue. This hotel is 0.2 mi (0.4 km) from Kumamoto Suizenji Stadium and 0.3 mi (0.4 km) from Suizenji Gardens.

Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Smoking areas
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Unicode Support true Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 200.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Breakfast is not included in the Breakfast rate plan for children ages 0-9.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 1700 for adults and JPY 850 for children
    • Self parking fee: JPY 700 per night (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

Nearby attractions

Kumamoto Prefectural Office 0.3 km / 0.2 mi
Monkey D. Luffy Statue 0.4 km / 0.2 mi
Kumamoto Suizenji Stadium 0.4 km / 0.2 mi
Suizenji Gardens 0.4 km / 0.3 mi
Izumi Shrine 0.8 km / 0.5 mi
Kenritsu Library 0.8 km / 0.5 mi
Lake Ezu 0.8 km / 0.5 mi
Kengun Shrine 2.2 km / 1.4 mi
Kumamoto Zoo and Botanical Garden 2.4 km / 1.5 mi
Catholic Tetori Church 3.2 km / 2 mi
Yakumo Koizumi Old House in Kumamoto 3.4 km / 2.1 mi
Suizenji Ezuko Park 3.4 km / 2.1 mi
Kumamon Square 3.5 km / 2.2 mi
Fujisaki Hachimangu 3.5 km / 2.2 mi
Contemporary Art Museum Kumamoto 3.8 km / 2.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 62
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Hotel safeExtra charge
Show 17 more facilities & services
  • Lift access
  • Concierge
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • MassageExtra charge
  • Breakfast
  • Non-smoking establishment
  • Fitness
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Kumamoto Terrsa

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Hotel Kumamoto Terrsa

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B

    Photos are not available for this room type.

    Hotel Kumamoto Terrsa

    QUADRUPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Hotel Kumamoto Terrsa

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Kumamoto Terrsa

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-5

    Photos are not available for this room type.

    Hotel Kumamoto Terrsa

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hotel Kumamoto Terrsa

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Hotel Kumamoto Terrsa

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hotel Kumamoto Terrsa

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Hotel Kumamoto Terrsa

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6

    Photos are not available for this room type.

    Hotel Kumamoto Terrsa

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hotel Kumamoto Terrsa

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hotel Kumamoto Terrsa

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Hotel Kumamoto Terrsa

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Kumamoto Terrsa

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Hotel Kumamoto Terrsa

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Hotel Kumamoto Terrsa

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Hotel Kumamoto Terrsa

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Hotel Kumamoto Terrsa

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Kumamoto Terrsa

8.4
Excellent
363 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.0 /10
Neighborhood
6.0 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
18 Mar 2026
Daniela
Si piensas ir a las estatuas de One Piece este lugar es ideal no solo en ubicación sino que aquí mismo venden la estatua de Luffy!

De mis estancias favoritas, para la piscina necesitas gorro y lentes de natación, y tienen un espacio con chorro a agua caliente DELICIOSO de verdad que dejaron la barra muy arriba para el resto de lugares que he visitado
10/10
Exceptional
17 Oct 2025
Trever
Great place, beat bed I've had so far out of the 5 hotels I stayed at. Only issue was I had no idea if they had a laundry room or microwave anywhere like my previous hotels. Other than that, really beatiful hotel near so many cool sights.
Leisure Friends
10/10
Exceptional
20 Jul 2025
DEVINDA
Good hospitality service. Highly recommend.
10/10
Exceptional
24 Jun 2025
Kegui
Very Clean
Friends_and_family Family
8/10
Excellent
23 Sep 2024
Ruoyu
suitable for a one night business type stay, no flares but clean and meet the needs
Leisure Family
10/10
Exceptional
22 Sep 2024
Mark
Wonderful breakfast, 7 stars!!! Liked the gym but payment and restrictions were a little confusing. The round pillar in the middle of our room was strange at first but we made good use of it.
Friends_and_family Family
10/10
Exceptional
17 Sep 2024
Luke
The staff were very friendly and helpful during our short stay.
10/10
Exceptional
23 Jul 2024
Kyle
It’s wonderful to have a three night stay here. The room is spacious and clean, staffs are helpful. The hotel is 5 minutes away from Luffy’s statue.
Leisure Family_with_children
10/10
Exceptional
07 Apr 2024
Elvin
As a One Piece fan, it was near ths Luffy statue, like a 5 minute walk.
10/10
Exceptional
05 Sep 2023
Wing Hong
Front desk, housekeeping and breakfast room staff provide excellent service. We will stay again.
Leisure
10/10
Exceptional
27 Sep 2022
Satoshi
Wide room
Leisure
10/10
Exceptional
22 May 2022
Jeannine
The hotel had ample parking and spacious grounds - perfect if you are doing a lot of driving. Not centrally located but easy access to bypass and airport road which lets you skip downtown congestion. Breakfast was uninspired for the price; you're better off buying at the Lawson's down the street.
Business_and_leisure Partner
8/10
Excellent
29 Jan 2022
Naveed
Beautiful quiet place
Business
4/10
Poor
06 Oct 2021
Verified traveler
Tissue paper out so had to call service. The only one ice machine at hotel was out of order! Had to call service desk again.

Breakfast not like on website photo little disappointed.
Partner
8/10
Excellent
27 Sep 2021
Amanda
Overall the stay was good we were upset because on the website it said a pool was available and when me and my family went to the pool we were told we weren’t allowed to because we did not live in Kumamoto. The pool was the main reason we chose this hotel and my kids were very upset
Friends_and_family Family
10/10
Exceptional
25 Oct 2019
Verified traveler
The hotel is clean and the staff are super friendly. The location is within walking distance to the local attraction.
Leisure Family
8/10
Excellent
30 Jun 2026
株式会社
フロントの方の対応がよかった。
Friends
8/10
Excellent
16 Jun 2026
??????????????
お部屋も広く朝食も美味しくいただけました。
スタッフさんの笑顔と対応も良かったです。
ただ、クローゼットを閉め切っていたのでこもった匂いが気になりました。
駐車料金もリーズナブルで また熊本に行ける際は 利用したいと思います。
Family
10/10
Exceptional
07 Jun 2026
Fukumi
熊本に住んでるので地元に泊まることはないんですが訳あって泊まってみたら とても清潔で静かで対応も良かったです。
ゆっくり過ごせました!
Self
10/10
Exceptional
19 May 2026
Tomohisa
周囲も静かでゆっくりと過ごすことができました。
ぜひ又利用させていただきます。
Self
8/10
Excellent
07 May 2026
SHIGEKI
いつも利用させて頂いております。
また是非お願いしたいです
8/10
Excellent
23 Apr 2026
KYUNG IL
직원분들 친절하고 객실도 좋았습니다.
주차장도 좋았습니다.
Partner
8/10
Excellent
12 Apr 2026
Minako
この値段で充実の朝食は満足でした。ただ近くに夕食が取れる所が居酒屋しかないし、コンビニも少し離れています。
10/10
Exceptional
01 Apr 2026
Gabriela
Muy bonito y acceble, no pudimos ver mucho pero estaba muy padre el buffet.
Family
10/10
Exceptional
30 Mar 2026
iwasaki
対応良かったです
8/10
Excellent
27 Mar 2026
SHIGEKI
体を洗うbodyタオルが無い事が不便さを感じるかもしれないです。

朝食は美味しく、部屋も快適で過ごせました
Business
8/10
Excellent
25 Mar 2026
Harumi
ホテルは古めなので、コンセントが少なく、携帯の充電等、ちょっと困りました。
8/10
Excellent
15 Mar 2026
麻紀
水圧少し弱め。後は快適でした。
10/10
Exceptional
15 Feb 2026
takeo
マラソン参加のため前日宿泊しました。ダメ元でチェックアウト後、つまりレース中に車をそのまま駐車させて欲しいと聞いたらマラソンが終わられたらごゆっくりお帰りになられて下さい。追加料金は要りませんとのこと。
素晴らしい心配りにホテルはもちろん熊本ももっと好きになりました
Leisure Self
6/10
Pleasant
07 Jan 2026
TAKAYUKI
広さ十分だが、コスパは良くないと思う。上質なホテルと謳っているならば、備品は見えない倉庫などの片付けるべきだと思う。朝食会場の入り口手前に色々置いてあった。
Leisure Family_with_children
8/10
Excellent
04 Jan 2026
けん
あのお値段で、快適な空間、文句無しでした!
8/10
Excellent
04 Jan 2026
??
ユニットバスのカーテンの生乾き臭が臭かった

Leisure Family
10/10
Exceptional
21 Dec 2025
KENTARO
フィットネスクラブ(プール含む)が無料で使えるのが特長。それと朝食のコスパはかなり高いです。中心部からは少し距離ありますが、水前寺公園に近く、市電の本数も多いので、気になりません。
Business Self
8/10
Excellent
10 Dec 2025
Makoto
建物は古びてきていますが清潔感は損なわれておらず、バスの湯も豊富に出ます。落ち着いた雰囲気のスタッフが親切にもてなしてくれます。
Self
10/10
Exceptional
10 Dec 2025
HISASHI
食べてない
Business
10/10
Exceptional
27 Nov 2025
NAYELI NOHEMI
excelente atencion
Partner
6/10
Pleasant
24 Nov 2025
EMIKO
気持ち良くすごせました。
Self
8/10
Excellent
20 Nov 2025
AKIRA
なし
Business
10/10
Exceptional
14 Nov 2025
Junya
親切丁寧。清潔。
Business Self
4/10
Poor
05 Nov 2025
Takeru
スタッフの方の対応は良好でした 部屋も少し昭和感のある清掃の行き届いた感じでしたが ユニットバスルームが換気されていないようで、少し臭い状況でした シャワーを使用するとバスルーム内が蒸気でいっぱいになり次トイレを使用しようとすると水蒸気を拭いてからの使用でした
 丁度小学生か中学生位のスポーツクラブの数十人も同じフロアーだったようで 数回に渡りドアのノックやドアチャイムを鳴らされて、迷惑でした
Leisure Family
10/10
Exceptional
25 Oct 2025
T
ここのスタッフ方、みなさん素敵です
Business Self
8/10
Excellent
11 Sep 2025
あゆみ
電子レンジあればよかった
10/10
Exceptional
09 Sep 2025
T
スタッフさんみんな親切です
Business Self
10/10
Exceptional
02 Sep 2025
HISASHI

お手頃感満載

タバコ臭い。カビ臭い。が満足いく価格でお手頃感満載です。
Business
10/10
Exceptional
29 Aug 2025
T
良いです
Business Self
8/10
Excellent
25 Aug 2025
あけみ
ルームキーの不具合がありましたが、すぐに対応していただきました。
Leisure Family_with_children
8/10
Excellent
24 Aug 2025
ゆうじ
低料金の駐車場があり便利でした
8/10
Excellent
20 Aug 2025
やすひろ
コスパは良かった
8/10
Excellent
10 Aug 2025
イリコ
スタッフが親切でした
8/10
Excellent
10 Aug 2025
りゅうじ
スタッフの対応が丁寧で良いと思います。
売店があれば良いなぁと思いました。
Leisure Family_with_children
8/10
Excellent
03 Aug 2025
KEI
風呂のカーテンが臭かったのが気になりました。それ以外は良かったです。
Leisure Family
10/10
Exceptional
30 Jul 2025
Megumi
良かったです😊
Leisure
6/10
Pleasant
30 Jul 2025
Ken
問題無く過ごせます。
8/10
Excellent
18 Jul 2025
レイナ
車があれば不便さはない。
マッサージやスパを利用できるのは旅行をより特別なものにしてくれた。
自由に利用できる点では大満足
Business Family_with_children
8/10
Excellent
06 Jul 2025
Haejoong

가족여행으로 비교적 좋았습니다.

4인 가족여행으로 객실은 넓지 않았지만 침대사이즈 크고 청결했습니다. 중심지에서 떨어져있어 위치가 아쉬웠어요
Friends_and_family Family
6/10
Pleasant
05 Jul 2025
Masumi
ベッドの上にかけてある布に白髪の髪が数本付いていた。布はない方が良いと思った
8/10
Excellent
04 Jul 2025
??
清潔でリーズナブルです♪
また機会があれば利用してみたいです。
Business Family
8/10
Excellent
29 Jun 2025
??
県庁そばで立地が良くバスも使い易く動きやすかったです。また、建物も綺麗で部屋も清潔で大変良かったです。浴室の換気が良ければ最高でした。
Business_and_leisure
10/10
Exceptional
18 Jun 2025
??
大変綺麗で快適に過ごせました❗️
朝食も凄く美味しかったです。
Leisure Family_with_children
10/10
Exceptional
15 Jun 2025
Satomi
部屋も広く快適だった
Leisure Family
6/10
Pleasant
07 Jun 2025
TETSURYOU
wi-fiが繋がらなかった
8/10
Excellent
01 Jun 2025
DAISUKE
部屋の電気スイッチが枕元にほしい
Partner
10/10
Exceptional
27 May 2025
Saori
よい
Family_with_children
8/10
Excellent
13 May 2025
Verified traveler
第一天的椅子有附床墊(有菸燙),第二天卻沒有,因此去櫃檯詢問,櫃台說本來就不該附有。

我覺得這樣的價格,能有這樣的空間,是可以的。
Friends_and_family Family
8/10
Excellent
06 May 2025
YUJI
施設自体には問題は無いが、周辺に飲食店が少なく困った。
Business Self
6/10
Pleasant
22 Apr 2025
YUFU

トータルで良いことは間違いないけど

清掃員の方々の礼儀挨拶は大変良いなと思いました。受付の対応はイマイチ。風呂を一気に流すと水浸しになって、朝相談したら、「それはそうなります」の対応。連泊するので、「清掃員に確認させます」とか、他にも言いようがあると思うが。また、デルヘルのようなババアが夜中にノックされた。フロントに対応依頼して排除を求めたが、対応していただいたが、誰でも入れる構造なので、ちょっと怖い。
Business
10/10
Exceptional
12 Feb 2025
Takanobu
とても綺麗で過ごしやすかった。
周りに高い建物がほとんどなかったため景色も楽しめた。
Leisure Self
8/10
Excellent
26 Dec 2024
Patrick
Hotel interior is a little bit old fashion and old! Staff are smart and with good English!
Leisure Partner
10/10
Exceptional
28 Nov 2024
Chun Wing Daniel
房間整潔,早餐美味。
Friends_and_family Family
10/10
Exceptional
22 Nov 2024
いさお
一昔前の料金、つまり格安で立派なホテルに泊まれる。交通の便はいまいちだが、静かでよい利点に比べれば、充分満足できる。
Business Self
10/10
Exceptional
20 Nov 2024
NANAKO
1人部屋でダブルルームを使えたので、狭苦しくなくくつろげました。また使わせてもらいたいです。
Leisure Friends
6/10
Pleasant
08 Nov 2024
ヒロフミ
普通の施設です!
10/10
Exceptional
07 Oct 2024
Vicky
Good for business trip
10/10
Exceptional
03 Oct 2024
??
三連泊しましたが、水前寺、江津湖、県庁が近く立地最高。
Leisure Partner
10/10
Exceptional
02 Oct 2024
カズフミ
会議と宿泊が同じ場所であったことに加えて、空港からバス1本で
Business Self
8/10
Excellent
28 Sep 2024
wai wa
Ok
Leisure Partner
10/10
Exceptional
14 Sep 2024
Andrea
Muy amables, nos permitieron dejar maletas después del check out
Leisure Partner
8/10
Excellent
29 Aug 2024
サチヤ
部屋が清潔で、駐車場も広くて良い
Leisure Self
8/10
Excellent
19 Aug 2024
りょう
家族と安心して宿泊できました。
Leisure Family
4/10
Poor
13 Aug 2024
Verified traveler
朝食は美味しかったのですが、お風呂にはカビが生えてて全体的にヌルヌルしてて不快でした。
Friends_and_family Family
8/10
Excellent
13 Aug 2024
Mari
忘れ物の対応を快く一生懸命して下さいました。
Leisure Family_with_children
8/10
Excellent
04 Aug 2024
AS AK A

お風呂

ユニットバスがお風呂が大きくて快適。
Friends_and_family Family
10/10
Exceptional
02 Aug 2024
サリ
good
2/10
Poor
30 Jul 2024
せいすけ
・カードキーの調子が悪かった点
・排水溝の臭い?が強烈でユニットパスを使う時間が非常に残念だった
・ユニットバスの赤カビがひどかった
・ランプが付かなかった。
・会計時駐車券を渡したものの券がもらえず、フロントに再度確認すると「預かってません」と断られびっくりしました。
めんどくさそうに「じゃあこちらのカード使ってください」と駐車券を渡されたのも残念だった。

仕事上いろいろなホテルを利用しますが、二度と利用しません。
8/10
Excellent
25 Jul 2024
アキコ
朝食バイキングが美味しく無かった
Business Self
8/10
Excellent
09 Jul 2024
Yeuk Shan
Nothing nearby, price is good with breakfast, staff are nice,
Leisure Partner
10/10
Exceptional
29 Jun 2024
yu
離鬧區有點距離,自駕方便,停車費700日幣
Friends_and_family Family
10/10
Exceptional
26 Jun 2024
Fung
非常舒適!房間整潔,夠光猛,雖然地點有些遠,附近亦欠缺便利店,但對於自駕遊是絕對沒有問題,泊車700円晚。
餐廳早餐好食
Friends_and_family Family
6/10
Pleasant
25 Jun 2024
Masashi
スタッフさんよかったです。
Business Self
6/10
Pleasant
19 Jun 2024
KOURA
駐車場の使い勝手がよかった
朝食も満足。
静かに過ごせてよかった
Leisure Family_with_children
10/10
Exceptional
15 Jun 2024
Chiu Yan

前台服務員非常有禮貌
Leisure Family
10/10
Exceptional
10 Jun 2024
Wai Leung

雖然是這樣,但整體是良好的。

房間整潔,設備齊全,我們一行六人租住了三間房間入住了兩晚,第二晚回房間時,有一房間的洗手間有渠道味傳出,即時通知接待處,年紀大的叔叔即時上房跟進後換另一房間給我們,還幫我們搬行李。
Friends_and_family Family
10/10
Exceptional
02 Jun 2024
Tomotaka
フロントやお掃除のスタッフさんはとても親切丁寧でした。駅からは距離が有りますが、車で宿泊であれば不便は全く感じないと思います。
Leisure Family_with_children
8/10
Excellent
29 May 2024
ヒデト
館内は
綺麗です

他は
普通
8/10
Excellent
22 May 2024
Chi Ho vincent
略為舊一點,但員工太態非常親切!有點像家人。
Partner
10/10
Exceptional
16 May 2024
Chun Wing Daniel
員工有禮,早餐豐富。廁所抽氣比較弱。
Friends_and_family Friends
8/10
Excellent
14 May 2024
tomonori
ベッド付近にコンセントがあれば良かった。
清潔でしたし、それ以外は満足でした。
Business Self
10/10
Exceptional
13 May 2024
??
員工親切,停車便利,但停車卡每次進出皆要消磁一次,整體體驗優
Leisure Family
10/10
Exceptional
07 May 2024
さちこ
外観も設備も素敵なのに、お値段が手頃でビックリでした。
朝食はバイキングで、食べすぎてしまうほど、とても美味しかったです。
熊本にまた寄った際は、是非またこちらにお願いしたいと思います。
Leisure Family_with_children
10/10
Exceptional
06 May 2024
Hiroaki
Good for everyone!
Business Self

Location & surroundings

Hotel Kumamoto Terrsa
28-51, Suizenjikoen, Chuo-ku, Kumamoto City, Kumamoto, Japan

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Hotel Kumamoto Terrsa

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