Name: Hotel Bonalba Alicante
Address: Carrer Del Vespre, 10, Mutxamel, 03110, ES

8/10

Excellent

16 Jun 2026

Philippe

Overall good experience. The Hotel is situated next to the golf course and is in a very quiet area. The outside pool is great. Rooms are spacious. Though two things I didn't like. TV has no international channels. So if you are not speaking Spanish....Second thing no service outside at the pool so you will need to go to the bar to get your food and drinks.

Friends_and_family Family

6/10

Pleasant

21 May 2026

Mohammad

The building was a bit old

Family_with_children

6/10

Pleasant

16 Apr 2026

Michaela

Lovely hotel but isolated from amenities and a long hill climb for those with limited walking abilities. There was no mini golf as advertised so no entertainment when pool was closed. They did have their cars for transport to explore other areas but at cost. Staff were helpful and hotel very clean.

Partner

8/10

Excellent

12 Apr 2026

David

A lovely getaway — mostly — with a few avoidable niggles
Overall, this was a really enjoyable and great value stay, and the staff deserve a special mention — particularly Oscar at the bar, who was consistently friendly, attentive and hardworking throughout our visit.
The resort is generally a quiet, relaxed and welcoming place, which is exactly what we were looking for. Most of our stay lived up to that perfectly.
That said, a couple of things stood out as slightly odd. During one session by the indoor pool, heavy rock music was being blasted at full volume while a single person took a water aerobics class right next to the sun loungers — a rather bizarre combination that didn't quite fit the atmosphere.
More significantly, on our final day a large group of men — possibly on a stag do — decided that everyone around them needed to share in their music, played loudly through a portable speaker. As the day went on and the drinks flowed, the volume crept steadily higher. It did put a dampener on what had otherwise been a very pleasant stay.
This is really a management issue — a quiet, polite word from a member of staff asking the group to keep the noise down would have made all the difference. It's a shame, because the resort is genuinely a great spot and the majority of our time there was really positive.
Would still recommend, but management would do well to be a little more proactive in preserving the peaceful environment that makes this place special.

Partner

8/10

Excellent

08 Mar 2026

HAMDI

good

Family_with_children

10/10

Exceptional

01 Mar 2026

Daniel

Perfect!

10/10

Exceptional

03 Feb 2026

P

Great food, nice room with a balcony

Leisure Family

2/10

Poor

20 Dec 2025

Nazia Parveen

I stayed at Hotel Bonalba at the beginning of December as a short getaway with my husband. While the hotel is located in a beautiful area, it is very inconvenient if you want to visit the city centre, with Uber trips costing around €30 each way.

Unfortunately, our overall experience was disappointing. The lifts felt unsafe, as the doors close immediately when the first person steps inside, and there are no cameras in the lifts or outside the rooms, which made us feel uneasy. The hotel also seemed very understaffed, and many staff members did not speak English, making communication difficult.

As a vegetarian, I found the food options extremely limited. On our last night, dinner was particularly poor due to a large group of around 90 people attending a sports event. Guests who were not part of this group were placed in a small corner while staff focused almost entirely on serving the group. This felt very unfair, especially as we had paid for an all-inclusive package and expected equal service. It’s also worth noting that the all-inclusive package does not include the minibar or snacks such as crisps, which was disappointing.

Overall, this stay was a big let-down and a waste of money. I would not return to this hotel nor recommend it to others.

Leisure Partner

10/10

Exceptional

02 Nov 2025

steve

Fantastic 2 bedroom suite for family of 4.staff friendly- lovely views and balcony from room.-sadly pool closed in October but looked great and I’m sure beautiful in the spring/summer.
Would definitely stay again

Leisure Family

8/10

Excellent

13 Oct 2025

Joshua

Lovely staff in a beautiful mountains area of Alicante

Only issue is it’s around a 25 minute drive out of the city centre but it will cost you around 30 euro for a uber but a great hotel

If you love golf this is the place for you

Family

6/10

Pleasant

09 Oct 2025

Emmanuel

Just basics place

8/10

Excellent

04 Oct 2025

Leila Sadat

Staff welcoming, the room acceptable but inadequate for a 4 star hotel as there were mould in bathroom no bathrobe or slippers.. Had to pay the indoor pool again not good enough for a 4 star hotel.. Breakfast very repetitive.. Lovely outdoor pool, Other than that everythingelse was good

Leisure Self

8/10

Excellent

12 Sep 2025

Beata

Nice hotel

Pet friendly hotel.

Partner

10/10

Exceptional

27 Aug 2025

Keitan

Great stay

8/10

Excellent

14 Aug 2025

Janas

Hotel is located in nice,quiet,safe area.

Great activities for children in the swimming pool however it did seem dirty around the pool during the day- would suggest to provide more bins and also clean the pool areas during the day..

Room (suite) was spacious and clean however no locks on the bathroom sliding door. The was a small kitchenette however no plates/pans or cuttlery provided...

Difficult with the parking within and around the hotel...

On arrival check in took 50mins to get the keys for the room considering it was 3 customers in front of us...

Leisure Family_with_children

10/10

Exceptional

12 Jul 2025

king

Good

Business Family

10/10

Exceptional

28 Mar 2025

Patrick

The Staff were absolutely unbelievable customer service at its finest.Tea was exceptional in her manner of customer service at the check in desk . I look forward to visiting again soon your bar staff was also very amazing.

10/10

Exceptional

03 Mar 2025

David

Great Hotel

It was great very friendly staff and beautiful surroundings

Friends_and_family Family

2/10

Poor

14 Oct 2024

Anne

Lovely swimming pool and main public areas were lovely .Incredibly rude receptionist on check in; yawning and so unfriendly; ruined our stay via first impression.The lady on departure was such a contrast (Maria), so wish we had been met by her.Rather expensive and the receptionist wanted us to give a deposit for the bath plug! Internet connectivity poor.Sadly wouldn't want to stay again.

Leisure Partner

6/10

Pleasant

29 Sep 2024

Carlos

Receptionists made me wait for no reason.

Leisure Self

2/10

Poor

06 Sep 2024

Tunc

This place is ridiculous. They built a hotel in the middle of nowhere and can only get there by car, then charge you €15 to park each day! The room thermostat was faulty and kept making an electrical buzzing every 30 seconds so we didn’t get any sleep. When I reported it, they said not to use my preferred temperature (yep!), yet it still made the issue the rest of the time.
Cardboard has more flavour than ANY food, somehow even packaged sweets.

We paid for an upgraded room and got a view of the carpark!

The door and frame was hanging off being prised open and moved.

There were horrible filler repairs that looked like an elephant applied it with their trunk.

The room was tired and shabby. This isn’t a nice place to stay, maybe if your work is paying for it and free for you to stay, just don’t expect any sleep..

Partner

6/10

Pleasant

02 Jul 2024

Danail

Very badic facilities and food choices. Shortage of staff

Leisure Family_with_children

10/10

Exceptional

18 Jun 2024

Ariel

Super nice place to stay

Leisure Partner

8/10

Excellent

06 Jun 2024

Eduardo

Nice hotel, great pool, paid parking available.
Far from the city center and the beaches.

Leisure Family

10/10

Exceptional

20 Apr 2024

Gary

What I wanted was a week in the sun by a pool.
The

Self

8/10

Excellent

17 Mar 2024

Gregg

Large hotel chain. Front desk staff was very helpful. Breakfast area somewhat depressing. Lovely pool, regrettably not open in March.

Leisure Partner

8/10

Excellent

13 Mar 2024

Julie

The pool was closed and we couldn’t use the other pool as adults only a tad frustrating

8/10

Excellent

08 Mar 2024

Paul

Short break

Only a one night stay but have stayed before. Standards are the same as previously experienced, obvious that the hotel is well managed and cared for.

Self

8/10

Excellent

28 Feb 2024

Paul

Pleasant stay

Primarily used as a base due to the excellent location of the hotel, easy to access all areas to the north of alicante.

Partner

6/10

Pleasant

10 Jan 2024

Kitty

Rooms were simple and nice, apart from the bathroom that had many black hairs sprinkled around it throughout my stay (before and after cleaning). I put a do not disturb/clean sign on the door after my moisturiser went missing. Evening 'entertainment' included live bands in the evening until 11:30pm, and the walls are paper thin so you get a private concert! Food in the cafe was very average and expensive with not great vegetarian options, but the hotel breakfast was good. Staff overall were really friendly and nice.

Business

10/10

Exceptional

20 Nov 2023

Leif Olov

The selection of Alicante's food very nice and of excellent quality,

Leisure Friends

6/10

Pleasant

04 Oct 2023

Paul

Hotel was okay. Parking expensive.

Partner

8/10

Excellent

02 Jul 2023

Peter

Have stayed before, in a lovely area, rooms are beginning to look a bit tired. Swimming pool excellent, evening entertainment very poor.

10/10

Exceptional

28 Jul 2022

Paul

Very welcoming

The staff were lovely they really made us welcome and tried their best to speak in English as we done really speak Spanish.
The resort itself was clean and tidy there were a couple of little things missed that would of made it 10/10 but nevertheless a lovely place out of the hustle and bustle of the city life.

Friends_and_family Family

8/10

Excellent

23 Jul 2022

Jonas

Surprise when dinner time you have to pay for coffee extra…
Coffee machines switch off trying get extra few euros profit

Leisure Family

8/10

Excellent

30 Jun 2022

Muhammad

Good, comfortable and enjoyable stay at Bonalba ho

It was good in general

Partner

10/10

Exceptional

09 Apr 2022

Dennis

Well placed for Alicante town, nice hotel, friendly staff and very helpful.

Leisure Partner

10/10

Exceptional

18 Aug 2021

Carlos

Perfect for Golf and family

The hotel is excellent and the staff are too.

Friends_and_family Family

2/10

Poor

14 Jul 2020

John

Waste of time

Booked in March , trip cancelled due to Covid 19. This hotel said to me theyd not charge me due to the circunstamces .hotels .com informed me they wont refund me.

Yes it was a non refundable rate,but youd think given flights cancelled and the hotel closed up until a week before theyd use common sense.alas no.

Friends_and_family Family

10/10

Exceptional

16 Mar 2020

David

Thank you to the staff at Bonalba

Given that my stay was only a few days and at the exact period of the Spanish Goverments preparations for 'lock down' on the community, the hotel and the staff did very well. I hope to return again in the future, if only to say thank you.

Business

10/10

Exceptional

16 Feb 2020

Fedor P

Great area

Business

8/10

Excellent

10 Oct 2019

Verified traveler

Hotel,staff,cleanliness very good
Food ie snacks pool side also very good .did not use main restaurant as were mainly three/ four course meals which being small eaters we though we would leave more than we ate.very large pool with ample sun beds .very quite this time of year .the hotel caters mainly for golfers as a golf course completely surrounds the hotel .
You definitely need a car or some sort of transport .hotel does provide some shuttle buses to local beaches at a cost of 10 euros each which is a lot cheaper than local taxis.
No atmosphere in evenings at this time of year.
Overall fantastic hotel ,friendly staff spotlessly clean ,but just too far away from local amenities.
Ideal if you are a golfer.

Friends_and_family Family

8/10

Excellent

06 Sep 2019

Edward John

Another trip to Bonalba

Been to this hotel many times it’s nice for a relaxing break. Prefer it in the winter months as can be noisy in the summer with families. Will definitely be returning in the near future.

Partner

10/10

Exceptional

14 Aug 2019

Adel

Excellent

I recently had a wonderful stay at this hotel with my fiance. It is set in a lovely area, the pool is large and very nice with plenty of space for sun loungers. Another thing that striked me about the hotel was that the clientele ranged from families, couples, to groups of friends and it felt like we were all in the right place so you can go here for any type of trip. It's not too far from the airport which was handy.
Furthermore the staff are very helpful, we had a personal issue which the staff went above and beyond to help us resolve. Definitely recommend this place.

Partner

2/10

Poor

06 Aug 2019

Verified traveler

Horrible service

Had big issues checking in and got met by staff that was to no help. Had to park 5-10 minuts walk away from the hotel. Checking out was same difficulties. Tried to double charge me for the room when I payed through the hotels app. Noice level at dinner/breakfast was insane! Have traveled alot and this is one of the worst experiences ever.

Friends

10/10

Exceptional

16 Feb 2019

Edward John

Valentine’s Day at the Bonalba

Been to this hotel several times, love it here especially out of season

Partner

2/10

Poor

14 Feb 2019

Ross

customer service is missing, very rude, long lines at check-in, pool closed all the time

Business_and_leisure Partner

8/10

Excellent

31 Jul 2018

Verified traveler

- pros - very clean, comfortable beds, excellent air conditioning, plenty sun beds
- cons - remote, need car or taxi, receptionist not particularly helpful, limited evening entertainment

4/10

Poor

02 Apr 2018

John

Very dated Property

The room was very dated it had many places where the plaster was chipped the bedspread was all there was no luggage rack and the view was terrible. I think that says it all I did not like the hotel

10/10

Exceptional

05 Dec 2017

Stephen

Good hotel clean and Quite ,
Helpful staff.

Partner

10/10

Exceptional

14 Nov 2017

Brian

70 birth day

Wonderful week end

Family

10/10

Exceptional

28 Oct 2017

Kerry

Bon Alba Golf Hotel

Professionally run Hotel. Very comfortable bed to suit all needs. Good food, great service. Good Spa and Massage facilities. Excellent swimming pool. I really enjoyed my stay. So much so I’ve rebooked for next month! Thank you Eduardo and Team

2/10

Poor

14 Oct 2017

pete

Never again

Had no choice but to hire a car. No transport links nowhere near anywhere. The larger in the hotel was vile. What entertainment there was was only on for about 45 minutes and not in English. The food was cold and mostly unrecognised. The music played in the background was depressing. In general the holiday people looked sad and fed up. Like me !! Bad management this could be a beautiful hotel

6/10

Pleasant

11 Oct 2017

Mark

OK Hotel with no kids

Arrived at midnight went to room and it smelt sweaty and stale but we stayed in it that night. Next morning went to reception and staff swapped our room with huffs and puffs, next room nice. But cracked mug next to kettle which I asked to be changed, it was, but the next day after room service the mug was back. Staff not helpful or friendly......it seemed everything was too much trouble and not helpful, didn't make us feel welcomed..

8/10

Excellent

25 Sep 2017

Juste

Lovely Hotel, Nice Big Pool

Loved the Pool and just the nice clean look of the hotel.

A bit far from the central of Alicante, therefore have enough cash for cabs (€30 one way) but all in all loved my holiday and the stay in Bonalba.

4/10

Poor

13 Sep 2017

Fiona

In the middle of no where

Some staff were lovely, especially in the dining area. However reception was quite rude at times. I was not given the room I booked and told two different versions as to why this was. The hotel is really geared up for Spanish people, entertainment starts at 11pm, pool parties with drunk parents & teenagers till 1.45am. Rooms were ok, carpets filthy.

6/10

Pleasant

24 Aug 2017

Abdullah

Great Facility for Families

The hotel was well kept and swimming facilities are great.
As we picked croissant at breakfast we inquired the kind of oil that is being used and found out that lard was being used instead of corn or canola oil. Since we eat Halal it was shock that a 4 star hotel using lard for their food preparation.
Four star hotel used butter or corn oil for Croissant preparation and i would request that the Hotel management should look into this since a lot of Muslim do not eat port or pork based food.

2/10

Poor

23 Aug 2017

alee

Terrible hotel, staff and facilities

One of the worst experiences of my travels. Smelly room, noisy, slow check in, far from centre, expensive parking, noisy air con, poorly finished, smelly lobbies, tiny lift

6/10

Pleasant

23 Aug 2017

john

Nice hotel

Stayed here for 4 days we asked for a double but got 2 singles asked for a late checkout was told it was fully booked had a meal on the first night wasn't impressed still waiting on my glass of wine but have to say the breakfast was fantastic check in was really slow had to wait for 3 hours before our room was ready and although other hotel was nice I wouldn't rush back

10/10

Exceptional

06 Jul 2017

Florina

Nice hotel far away from the beach

We had a great holiday at Bonalba Hotel, the staff is very friendly and helpful, lovely experience, but the only problem is that the hotel is a bit far from the beach and you definetly need a car.

8/10

Excellent

17 May 2017

Verified traveler

Nice hotel, VERY remote area

The hotel itself is nice enough. Breakfast nice and reasonable price.
We did ask reception about local spots of interest but little info received, we feel as a ploy to keep us at the hotel spending money.

Partner

4/10

Poor

16 May 2017

Verified traveler

GOLF HOTEL

hotel was a long way from any where taxi had to be taken to get around not cheap. Food was very disappointing.
Hotel is used for lots of private parties and they seem to be top priority, meaning the restaurant was closed at lunch time's and one evening. Carmen (waitress) was very good to us informing us on what was happening where the management should of been putting notices up informing the guests.
We did not get the twin room we had booked.
Expedia recommended this hotel but they did not give me any information about destination and locality which If they had of done I would not of selected this hotel.

8/10

Excellent

04 May 2017

pukky

Nice and clean hotel

This hotel is nice and clean but it is too far from the beach and other restaurants.

6/10

Pleasant

21 Apr 2017

Mohammad

nice hotel, good fun for kids as I have 4.

overall good experience friendly staff. good management. many activities for young children and adults especially the spa.

6/10

Pleasant

16 Apr 2017

Verified traveler

Family trip. Very good value!

The hotel is clean and reasonably comfortable. The food isn't great, we took half board but would do B&B next time. This is a quiet location so if you're looking for night life go somewhere else.
Really handy for golf, we would return for a short break.

10/10

Exceptional

03 Oct 2016

mark

Lovely staff

I found the hotel was fantastic and the staff were very helpful and friendly. Nothing was too much effort. I would recommend this hotel to anyone.

10/10

Exceptional

27 Aug 2016

Roy

Very family oriented and highly recommended

We stayed at Bonalba for a week and it we lived it. The staff is very helpful, the family rooms are comfortable and the facilities and food are very good. Although it is a bit far from the beach we had a rented car so this wasn't an issue for us. It would be far better it the hotel offered parking for free instead of the €6 surcharge though given the location. But this shouldn't put you off as there's always parking on the road if you're willing to walk for a bit. However overall we had fantastic time and we lived it so thank you Bonalba

2/10

Poor

05 Jun 2016

Verified traveler

Hotel Bonalba

you have to pay for parking and inside swimming pool and I thought that was bit silly especially I paid €500 for the week. Air condition in room is terrible and wifi is very bad. The reception very slow service. Don't think I'll return again.

2/10

Poor

13 May 2016

Sophia

Pretty grim - a 2* hotel at best

I arrived here for a 3 night stay, half board in May. As soon as I arrived it was clear this hotel is barely 2*, & definitely nowhere near to 4*. The location is awful. Its in the middle of a valley surrounded by polytunnel farms. There's no scenery whatsoever. Its also a long drive from anywhere interesting. The building itself is dated & frankly unattractive. It completely lacks any atmosphere whatsoever, probably because most people are out all day on the golf course. It doesn't feel like anything is happening & there's no 4* vibe at all. The corridors are pitch black with motion sensitive lighting, so it feels really grim walking to your room or to other parts of the hotel. The rooms are a very beigey, at bring to mind an old Travelodge rather than a 4*hotel. The lighting is fluoro tubes, so really harsh and bright. The bed was comfortable but that's about all this whole hotel has going for it.

I went to look at the gym, which is in a converted bedroom on the fifth floor. There are a few tired bikes & some mats, plus one piece of resistance equipment. I then went to look at the thalasso spa pool, which is in some sort of bizarre marquee in the garden, attached to the hotel (I presume in high season they open it up so its outdoors?). They charge 8 euros for the spa, & at best its akin to a council leisure centre facility. Not nice. The food is awful, greasy and overcooked. I ended up leaving first thing the next morning, because I refused to stay somewhere so bad!!!

6/10

Pleasant

02 Jan 2016

Kevin

Get away from it all

A nice hotel but we stayed at a very quiet time, just after Xmas and should probably have been in Alicante. Taxi fare into Alicante centre is 25 euros each way.
No caffeinated coffee in room and reception said that's all they provide.(So they provided some more)
Good for weddings, golf and conferences and when its sunbathing weather.

Partner

8/10

Excellent

24 Oct 2015

Verified traveler

Good place to relax

10/10

Exceptional

02 Jul 2015

Arron

Lovely resort with amazing pool

We stayed at Hotel Bonalba for just one night and really enjoyed our experience there. The pool was excellent for adults and kids alike; we all had a great time relaxing at the pool all day. We took a break from the fun for a late afternoon lunch on the outdoor patio. It was yummy and the staff did a great job taking care of us. Not wanting to leave the hotel, we ordered room service for dinner. We had ordered a cheese pizza but ours came with ham. The staff who delivered it said the kitchen had made it incorrectly and we could have a different one if we wanted. We were very hungry and tired, so we just picked off the ham. It still tasted good. :) The room was comfortable, clean and roomy. We had a great night's sleep. The breakfast buffet the following morning was well stocked with lots of options, a perfect way to start our day. We would definitely stay there again!

Family

4/10

Poor

07 May 2015

Matthew

DO NOT RECOMMEND / BAD FOOD / NOT CLEAN / NOTHING AROUND

Terrible Food, empty area, nothing around. Nothing was open, and when it was open the food was terrible. Had to drive for miles to find a good restaurant, or any activities. This is simply for the avid golf lovers who want to be permanently on the golf course. There were marks on the walls and the carpets was disgusting. Power also went down in the Room.

Partner

10/10

Exceptional

20 Oct 2014

Verified traveler

Short end of season trip

All the staff were very friendly and we believe it was good value.

Partner

2/10

Poor

12 Sep 2014

Verified traveler

Don't go

Terrible hotel don't go staff unfriendly service awful . Food horrible drinks over priced

6/10

Pleasant

08 Sep 2014

Verified traveler

Nice hotel

Hotel was good pool stunning but not much more to do as place was 30 min ( cab ride) away from nearest city. Hotel staff could have been more helpful plus when ordering food outside by pool you waited for over 1 hour which was very poor.

Family

8/10

Excellent

01 Sep 2014

penny

Clean modern hotel

I book this hotel as a last minute deal, one of the main reasons was the price and trip adviser rating. Taxi ride from the airport was Euro. checking was fast and easy, Room was clean and bathroom was of a high standard with lovely powerful shower, bed had memory foam mattress and was extremely comfy, mini fridge and kettle in the room but no tea bags etc. Negatives, Main guessed were Spain and french and is reflected in the food, ie high sugar cereal, patisseries and cakes at breakfast, would have been nice to have a high fiber choice. very high proportion of babies/toddlers which made dinner/breakfast very loud, there is an over flow restaurant which was much quieter when it was open, this would be ideal as if was used for adults with children over 5 years old so you would feel less like you were eating in a nursery and have a conversation without having to shout at each other! all entertainment was in Spanish with no translation. kids club again was all Spanish.
Lovely large clean pool with good amounts of sun beds with cushions on with toweling covers that are changed daily at no extra cost which was a nice touch. towels can be hired with a refundable Euro deposit that is returned to you at the end of your stay.
All in all we enjoyed our stay but did not suit our 13yr old son so will not return any time soon

10/10

Exceptional

31 Aug 2014

Hind

We had a great time.. The room is very clean, very friendly staff, far away from the city but very relaxing ..

8/10

Excellent

04 Aug 2014

Verified traveler

Stress Free Escape

Very friendly staff and nice surrounding areas, pleasant walks to restaurants and natural scenery. A stress free environment.

10/10

Exceptional

24 Jun 2014

lamster

Very reasonably priced 4 star quite hotel

Stayed with mum and friend for 4 days. Just perfect for us, for a short break without the children, to get some sun. hotel was quite, and mainly Spanish clientele. Had no worries about getting sun beds. Food good, would recommend half board as a few restrictions with all inclusive. Went to the port for a night out (cost £40 return by taxi) had lots of restaurants and things to see.

4/10

Poor

20 Jun 2014

Verified traveler

Not really 4 star

Beds were old, air conditioning not working and hotel looks run down

10/10

Exceptional

31 May 2014

Verified traveler

Our second stay at this lovely, quiet hotel

Excellent service, good food and good sized , spotlessly clean room. All the staff are very polite and nothing is too much trouble. Our seven year old particularly likes the swimming pool. Nice beaches nearby, although if you want to explore, you'll need a car. This was our second stay and we would definitely return if we were visiting that part of Spain again.

Family

8/10

Excellent

10 Apr 2014

Verified traveler

Great quiet getaway

Fantastic for a little bit if sun and a good book. Great value, the only thing I would comment on that needs some work is the fridge in the room. They do to get that cold and the cleaning ladies always take the room key out of the slot if you're not in, so they end up turning it off completely which is frustrating!

8/10

Excellent

29 Sep 2013

Verified traveler

Pleasant hotel, poor TV and commute choices.

Overall the hotel was pleasant, however the TV channel choices were poor for an English speaking tourist (only BBC News). Commuting from the hotel was tasking as only option was a scheduled hotel transport service (at an extra cost) and very expensive taxi services.

10/10

Exceptional

28 Sep 2013

Verified traveler

Good hotel in quiet and attractive surroundings

Partner

8/10

Excellent

03 Sep 2013

rob

Lovely hotel, a bit isolated, gorgeous setting

Huge double bed, air con worked if a little noisy. Always cleaned thoroughly, had breakfast only, so can't comment further on food, but breakfast was decent. Well soundproofed rooms, very quiet with windows shut. Little balcony nice in evening.

Family

8/10

Excellent

28 Aug 2013

Verified traveler

Nice, quiet hotel, away from all the high rises.

We arrived at 11.30am and our room was ready and waiting for us. We had a junior suite, which was perfect for the three of us. We did not expect our son to have his own shower room, which was a bonus. The hotel was exceptionally clean throughout, and although few of the staff spoke English, they were friendly, and with a few words of Spanish, we all managed to communicate. Very few British guests, which was not a bad thing. Perfect for families and couples who don't mind being surrounded by children.

Family

6/10

Pleasant

28 Jun 2013

Verified traveler

Great hotel-shame about the food

We had to make 3 complaints at the hotel, all about the food and the service which is way under par. The food is largely inedible and the frontline staff less than helpful but eventually the issues were dealt with to our satisfaction by management. All this is a great pity because the hotel itself is superb, if somewhat bereft of atmosphere. The outside pool area is fantastic and the rooms ultra-clean and roomy. it's just a great shame about the food and (most of) the unpleasant staff. Hotel is a little out of the way but a short 6 minute walk up the hill to the roundabout gives you access to some nice reataurants and bars. But I would return-it's a potentially great hotel that just needs to spend some time getting the food sorted and training staff.

6/10

Pleasant

27 Jun 2013

maria castillo

Needs a lot of upgrade

its a nice hotel. The staff made it more pleaseant to stay.
theres just a few
things need to be updated.
there are no english channels to watch. no movies
and theres no wifi in the rooms you have to be in the lobby to
access wifi. the hallways by the rooms have a foul smell. and the walls are very thin you can hear the conversation of the people next to you.

8/10

Excellent

09 Jun 2013

Papa

Totally Relaxing

Lovely hotel, with great helpful happy staff.
The location is very remote, you need a car to travel to everything/
The hotel do provide a courtesy car/minibus. but they do charge 7euros per person per trip, which can add up if you had a family.
This hotel is for total relaxation, and not for young couples looking for a fast paced action holiday

Partner

6/10

Pleasant

07 Jun 2013

Verified traveler

Summer sun

Ok, but never need to return.

10/10

Exceptional

03 Jun 2013

Verified traveler

Hotel experience

All of the staff did their utmost to make our stay enjoyable, even in some ways for my own personnal requirements, outside what one would reasonably expect.

8/10

Excellent

18 May 2013

4-Day visitors

Hotel in very isolated position, away from the coast, many empty properties nearby. Disappointingly few guests, the bar & cafe were frequently deserted. Lovely clean well-planned bedrooms, but empty anonomous public areas. The hotel was an interesting design, and outdoor pool area and gardens lovely, but the pool remained closed during our stay in May, despite the warm weather. The indoor spa pool was only open for very limited time each day, opening late in the morning (impossible to have a pre-breakfast swim), closing from 2-5 pm and was closed all Sunday afternoon and all day Tuesday.

Family

10/10

Exceptional

13 May 2013

HP

Wonderful hotel

Lovely hotel, Nice and relaxing. Pool was lovely. Staff were helpful but quite hard to talk to in English. very clean . fresh and nice rooms and reception / overall hotel. Hotel manager / director was nice and helped us with anything we needed.

All we wanted was a relaxing holiday which we completely got however not any entertainment. went all inclusive which was worth it.

Food was great could of been more of a selection on the all inclusive.

10/10

Exceptional

29 Oct 2012

PS

Very comfortable

The reception staff were particularly helpful.

10/10

Exceptional

21 Sep 2012

Jon

Excellant at the price

Hotel is in need of attention to detail in someof the rooms , however this does not deter from the fact , it is excellant value for money.A car is needed as the location is alittle remote .Very quiet area , excellant pool area and some local bars within walking distance.Jon

Family

10/10

Exceptional

19 Sep 2012

Sarah and Chris

Great hotel for couples of all ages and families

The hotel was in a lovely spot, if a little remote. We found that a car was essential. The staff were friendly, although few spoke much English. We went half board and were impressed by the large selection of breakfast as they offered both full English and continental. We were also offered the option to have lunch instead of the evening meal which we felt was very flexible and demonstrated excellent customer service.

It has to be said that as we went the second week in September, the hotel did not offer much entertainment as it was fairly quiet. This also meant that the lovely swimming pool was very quiet and we had no trouble securing a sun lounger (which had lovely soft cushions, which were changed daily).

The double room was spacious, clean and surpassed our expectations as it boasted a shower over bath, double basin, hairdrier, safe, balcony and tea and coffee facilities (although you needed to take your own tea and coffee).

The only small disappointment was the TV in the room did not have any English speaking channels. The hotel parking was an additional daily charge which we think was between 7-9 euros, but we parked on the road without too much difficulty.

We would recommend this hotel for families and couples, but singles looking to let their hair down, may find it a bit too sedate!

The employees in the restaurant were particularly friendly and the aqua gym on a Saturday morning was great fun and very well run by a lovely Spanish girl.

10/10

Exceptional

08 Sep 2012

CarolineNew

As we were waiting

In answer to our last staying in Hotel Bonalba I can say that it was what we were looking for. We had a relax staying, we found an incredible swimming pool and that is exactly what we wanted, resting in the swimming pool and a confortable. I can also say that the food was good, a wide variety of meat, fish and vegetables during the dinner and lunch. I hope I will come back one day.

10/10

Exceptional

21 Jun 2012

jon lambert

excellant value for money

Quiet location during week,busier at weekend,when functions are on.Spent two days at poolside,had a problem spotting any other guests it was that quiet.Car a definite must.Small complex,walkable from hotel,has a few bars etc.Breakfast was functional during the weekday,vastly improved at weekend,when more guests at hotel.But dont let this negative put you off,at worst you could pay 3.50 euro down on seafront for breakfast.Only problem for us,kettles have been removed from rooms,therefore if you need this facility take your own.Overall, a cracking place to stay.

Family

10/10

Exceptional

28 Sep 2011

Gordon

I would definitely return to this Hotel.

It's a lovely Hotel with a fantastic swimming pool. The spa is great but the Hotel is about 30 minutes from the coast. Food was adequate but plentyful. You will need a hire car to get around.

Partner