Name: Residence Agnes
Address: Hastalska, 19, Prague 1, 11000, CZ

10/10

Exceptional

21 Jul 2026

Aaron

Staff at the Hotel Agnes is amazing. Best experience in Europe. And the breakfast is wonderful. They also help with any travel, transfer or activities during your stay. Will definitely be back.

Family

10/10

Exceptional

02 Jul 2026

John

Wonderful staff. Also appreciated the complementary van to the airport on departure.

10/10

Exceptional

19 Jun 2026

Juan

We have traveled a lot and this property is outstanding. Small, very charming and the staff is beyond incredible. Perfect location, this is by far one of the best hotels we have stayed at. Highly recommended. The owner goes above and beyond making you fell so welcomed.

Family_with_children

10/10

Exceptional

07 Jun 2026

Erik

This is an AMAZING hotel. The owner and staff truly treat their guests like royalty. I honestly couldn't have asked for a nicer experience and as a bonus the location is wonderful with close proximity to many sights and restaurants. The final perk is that their breakfast is incredibly good. We'll be back!

Partner

10/10

Exceptional

29 May 2026

Adriano P

Excellent staff, professional and helpful in every way we needed.

Partner

10/10

Exceptional

27 May 2026

Alexander

Our arrival at Hotel Agnes did not begin well. We were booked into last room on top floor. One had to be careful not to hit head on ceiling when getting out of bed. Also the elevator only goes to third floor and stair way for an older adult (me) was dangerous.

The next day we were moved to first floor room and from that moment on, our stay was perfect. The staff were so helpful, we were given a free ride to train station when we departed. Nice breakfast. I would definitely recommend this hotel, but would not want to stay on 4th floor unless I was younger.

Partner

10/10

Exceptional

27 May 2026

Roy

Staff was amazingly friendly and helpful. Property was beautiful and inviting

Partner

10/10

Exceptional

12 May 2026

Deirdre

The staff was so helpful and supportive. I loved staying at this hotel!

10/10

Exceptional

09 May 2026

Marilyn

This was a great boutique hotel…not because of the large and comfortable room, not because of the sheet-sized towels, not because of the washcloths (which many hotels do not provide), not because of the outstanding breakfast or the ability to get something to drink at any time, day or night, free of charge; not because of the great location or the beautifully appointed physical facility…but because of the awesome people who work there. They were such a blessing…people who actually love their jobs and smile all the time; people who call you by name; people who go out of their way to be helpful and accommodating (drove us to church so we wouldn’t get lost; drove us to restaurant because we were running late; free shuttle service to the train station). If I could give Residence Agnes a 10, I would gladly do so. It is truly a gem.

Partner

10/10

Exceptional

19 Apr 2026

Christopher

For a stay in old town Prague this has to be the hotel of choice. Professional and attentive staff, pristine rooms, excellent and varied breakfast options and very reasonably priced. Advice from staff on things to do in town was perfect, from museums to music concerts. And I chatted to the owner, Frank, who is a real professional, clearly focused on customer satisfaction. Will definitely stay here again when next in Prague. Highly recommended!

Self

10/10

Exceptional

15 Apr 2026

Muhammad

Everything about this hotel is exceptional. What an amazing staff, great location, clean room and breakfast was cherry on top.
I'm going back to this hotel if I ever go back to Prague!

Partner

10/10

Exceptional

23 Dec 2025

Shelley

Staff was out of this world

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Jonathan

The staff was very hospitable and made our trip extra special.

10/10

Exceptional

14 Dec 2025

Zane

Whenever I travel to Prague, this is where I stay. The service is outstanding. Upon arrival you are personally welcomed by a member of staff and taken to sit down. Check in proceeds like a friendly chat, alongcwith complimetary beverages that are available throughout your stay. The hotel itself is in a beautifully maintained historic building and is meticulously maintained and impeccably clean. Rooms are well appointed and the beds are so comfortable it makes you want to get one for home. The included breakfast is amazing with a wide selection of food ranging from strudel, to traditional cakes, right through to all the items you would see in a western hotel breakfast buffet. Add the fact that once again you are personally looked after by a member of the ever attentive staff and you will find yourself never wanting to leave. The quiet location of the hotel is just a short 5 - 6 minute stroll to the main square in the old town. Perfect for enjoying the best Prague gas to offer.

Leisure

10/10

Exceptional

12 Dec 2025

Andrew

Just perfect. Our fourth visit and always the same welcome and friendly help to make our stay memorable and explore new things. Rooms spotlessly clean and breakfast fresh with a good choice. Prague is a beautiful place and Residence Agnes makes it even more special.

Partner

10/10

Exceptional

04 Dec 2025

Jamie

I cannot say enough good things about this place. The rooms were accommodating and it was about a 5 min walk from the man Christmas market. What sets this place apart is the staff. They are AMAZING!!! They are some of the kindest, and most welcoming people I have ever met. Thank you to all the staff we will be back soon! - The Bingham Family

Leisure Family

10/10

Exceptional

01 Dec 2025

Sandra

I chose this hotel because of the incredible service reviews — and they were absolutely spot on. From the moment I checked in until the moment I left, the service was some of the best I’ve ever experienced. Every staff member went out of their way to make sure I had everything I needed, and their attention to detail truly made the stay exceptional.

The location is unbeatable as well. It’s within easy walking distance to all the major sights in Prague — the Astronomical Clock, Old Town, Charles Bridge, and even the castle. We were able to explore everything on foot, which made the trip even more enjoyable.

They also arranged airport transportation seamlessly, which made arrival and departure completely stress-free.

I’m so glad I chose this hotel. You really can’t go wrong with this one!

Leisure Partner

10/10

Exceptional

01 Dec 2025

Lukeen

Place was clean , staff was very friendly and kind… they all went out of their way to
Make us feel welcomed. Breakfast was phenomenal! I highly recommend.

Partner

10/10

Exceptional

26 Nov 2025

S

Great loctaion, lovely hotel and the staff go above and beyond. Made various food and drink destination

10/10

Exceptional

20 Nov 2025

Eitan

WOW—the service at this beautiful and well-maintained hotel is outstanding.
From Frank, the owner, to the amazing team (like Victoria and Stefan), you feel incredibly welcome. They offer drinks, share Prague tips, and provide every assistance. Highlights included their exceptional generosity with a free local ride and free airport transfer.
The location is perfect: quiet, yet within walking distance of all main attractions.
The breakfast is delicious, featuring an array of treats including tasty, home-baked cakes. This hotel offers a truly world-class experience.

Partner

10/10

Exceptional

17 Nov 2025

SONIA

Agnes is the best place to stay when you go to Prague. The staff is the best, everyone is not only friendly but they rally make feel like home. Everything about our stay was excellent!! Location is great, service is unbelievable, rooms and beds were perfect!!! I really recommend.you stay at Reaidence Agnes if you visit Prague

Business Friends

10/10

Exceptional

27 Oct 2025

Arnold

One of the best small hotels we have stayed at in a long time. They treat you like family.

10/10

Exceptional

13 Oct 2025

denise

This is my second time at Agnes and will not be my last – because the experience is incredible! This is a beautiful hotel in the perfect location, with unbeatable service from the kindest people who are genuinely obsessed with ensuring the stay is exactly perfect for whatever you want. If you are going to Prague, stay here. Period. (PS - the photo I included is from the most charming check-in process ever.)

Partner

10/10

Exceptional

07 Oct 2025

Lauren

Highly recommend! Beautiful space, large comfortable rooms, amazing home made breakfast, and great location mear old town- the best part was the people- such a warm and inviting atmosphere!! Thank you Frank , Samantha, and Paul for being so accomadating!

Partner

10/10

Exceptional

16 Sep 2025

John James

I would give six stars if I could to Hotel Agnes. Our family of 7 stayed here for five days and the staff catered to our every need. They are very careful not to badger you if you do not want any help but we greatly appreciated the attention. From coffee and desserts upon our early arrival to the wonderful breakfast each morning to the afternoon coffee or beer to the extremely comfortable beds/pillow, there was not one thing I could fault this hotel. The owner was ever present assisting and keeping a watchful eye. The facility itself was charming and immaculate with attention to ensuring a comfortable ambiance. I could list many instances where this hotel exceeded expectations, but I don’t want to spoil it for future visitors.

Leisure Family

10/10

Exceptional

07 Sep 2025

KYLE

Nice big room with a good shower. The location was perfect for our trip. Excellent breakfast and nice wine before dinner. We felt safe and walked everywhere. The check in was very good. The staff took care to make sure we had all our questions answered and organized concerts for us and dinners every night. Would love to stay here again.

Leisure Family

10/10

Exceptional

06 Sep 2025

Megan

This was the best hotel experience! The staff were all wonderful, including our drivers from the train station and airport, the hostess who checked us in and helped us plan activities in the city, and everyone who made breakfast each morning. They made visiting Prague easy!

Leisure Family

10/10

Exceptional

29 Aug 2025

David

Outstanding place to stay. Staff went above and beyond including arranging a ride at no cost. The location was excellent.

Leisure Friends

10/10

Exceptional

22 Aug 2025

jolanta

perfect stay , perfect location

Friends_and_family Family

10/10

Exceptional

12 Aug 2025

Richard

Wonderful stay!

We were greeted at the door by the owner of Hotel Agnus. He offered us a glass of wine or beer and we felt like we were coming home. Then a lovely hostess Denise came over and asked if we needed anything while we were in Prague. Denise helped us plan a few events and dinners that all went so well. We couldn't have been happier staying at the Hotel Agnus. Special note, great breakfast.

Partner

10/10

Exceptional

11 Aug 2025

Tayebeh

AMAZING!

Amazing service!! Super hospitable staff! Definitely recommend.

Friends_and_family Friends

10/10

Exceptional

14 Jul 2025

Suzanne

Lovely, clean, and friendly

The Hotel Agnes was amazing. I walked in through the doors of the hotel and was immediately greeted, by name, and offered a cup of coffee. Little touches like that tell me this place values its customers and over the next two days it was reinforced. From helping me with directions, offering to get tickets to a concert, and calling me an Uber for the airport when I left. Do yourself a favor, just book this place. The location was perfect and honestly, everything about the Hotel Agnes was phenomenal.

Self

10/10

Exceptional

08 Jul 2025

Kerry

Excellent service from the moment you arrived till the moment you left.

10/10

Exceptional

08 Jul 2025

Brian

Excellent hotel very convenient location attentive and friendly staff. I would highly recommend it to anyone visiting Prague

Leisure Family

10/10

Exceptional

07 Jul 2025

Victor

We stayed at Hotel Residence Agnes the first week of July for four days. The service and hospitality of the staff was extraordinary and above our expectations. The breakfast was very good every morning. Very good location and close to the attractions of Prague which were very walkable. The staff were friendly and always greeted us with good energy. The service felt very personalized and tailored to our needs. Thank you to Frank, Viktoria, Štefan, and colleagues for a wonderful stay in Prague. We highly recommend staying here at Hotel Residence Agnes. Parrales Family

Leisure Family

10/10

Exceptional

26 Jun 2025

Jerry

Excellent hotel stay!

Wonderful hotel and the staff go beyond to make sure we have everything we need. Good location on a quiet street but walkable to old town square. Breakfast spread is quite good.

Friends_and_family Family

10/10

Exceptional

19 Jun 2025

Deirdre

Stay was

Friends_and_family Family

10/10

Exceptional

07 Jun 2025

Bernadette

This place is AWESOME! A great shout out to Frank. He makes the place run like clock work. Our room was 306 and there were no more rooms for the hotel above us. We slept great on our king sized comfy bed. We had air conditioning(a must). Breakfast in the morning was perfect. The wine at mid day was a very nice touch. Who ever worked( usually Frank) would always help us with recommendations and one time he actually drove us in his car downtown. When we left they even gave us a ride to the train station.
This hotel is on a very quiet street not far from Old Town Square. I have no complaints at all

10/10

Exceptional

06 Jun 2025

Sue

If I could give 10 stars to this hotel I would. It is, without doubt, the most extraordinary customer service I’ve ever experienced in more than five decades of travel.

We stayed here for five nights. We were greeted on arrival with an offer to enjoy a coffee, glass of beer or wine while our host welcomed us with a friendly orientation to the city. Every time we walked into the lobby the staff asked if they could help us in some way. Always with the offer of a coffee or drink. They recommended and booked all our restaurants (all extraordinary), plus tours and concerts and even helped me secure a mani-pedi. They brought coffees to our room. They took time to talk with us. On our last night, the coup d’etat was that the restaurant they recommended was difficult to find, tucked away at the back of a shopping mall, so they insisted on sending a member of their staff to walk with us (about a 15 minute walk).

Oh, the hotel also checked all the other boxes, too. Location was fabulous-an easy walk to all the sights. The breakfast buffet was expansive and delicious with a changing selection of delectable house-baked pastries. Our room was not huge, but the bed was very comfortable. And it was quiet. All you could ask for.

Leisure Partner

10/10

Exceptional

01 Jun 2025

Bill and Susan

Amazing best hotel service we have ever had. Amazing people. If you visit Prague stay here

Partner

10/10

Exceptional

26 May 2025

Susan

This hotel is very centrally located and is only a short walk from the old town square, many tourist sites and the riverfront walkway.
The staff was wonderful and did their utmost to make us feel at home. The breakfast was excellent with lots of variety.
The hotel driver also took us to the train station the day with left.
This hotel was recommended by a friend and did not disappoint!

Leisure Partner

10/10

Exceptional

16 May 2025

Louise Claire

Lovely staff who went out of their way to be welcoming and helpful. Would 100% recommend and definitely will be back.

Leisure Family

10/10

Exceptional

15 May 2025

Judy

The staff was AMAZING and the hotel was very well maintained and clean! Breakfast was excellent!

Leisure Partner

10/10

Exceptional

05 May 2025

Kay

This hotel is a gem and we cannot fault anything. The pretty room, the comfy bed, the extensive breakfast offering, the sumptuous decor and, above all, the wonderful staff. Everyone is so kind, and so hospitable, nothing was too much trouble and it felt like we were part of a family. Our luggage was delayed for two days and it was obvious that the staff really cared and were genuinely upset for our predicament. We were so impressed by everything we experienced here and we would not hesitate to book again. Lovely, lovely people. Thank you so much for a wonderful stay.

Leisure Partner

10/10

Exceptional

21 Apr 2025

Kerri

Review of Residence Agnes, Prague – A Truly Exceptional Experience

If I could give more than five stars, I would. Residence Agnes in Prague offers the kind of service you dream about but rarely experience – not even at the Ritz or Four Seasons. From the moment we arrived, every detail was handled with warmth, grace and true hospitality.

The staff is absolutely phenomenal. Any question we had was answered instantly, and they consistently went above and beyond. Each time we returned to the hotel, we were greeted with a cappuccino or a glass of wine every time – a small touch that made a big impression. They helped us make dinner reservations, offered guidance around the city and truly made us feel cared for.

The location is ideal: just a short walk from Old Town Square, but tucked away enough to be quiet and restful at night. We were even brought cappuccinos and gingerbread cookies to our room – service that was seamless and thoughtful throughout our stay. We can’t thank Stefan, Lucas or Victoria enough. They just went above and beyond.

The breakfast buffet is outstanding – delicious eggs, meats, cheeses, fresh pastries – everything you could want to start your day.

In all honesty, the level of service and comfort at Residence Agnes is unmatched. It’s charming, warm and surprisingly affordable. This is the place to stay in Prague. We can’t wait to return.

Leisure Friends

10/10

Exceptional

21 Apr 2025

Sandra

Stay here and enjoy!

The staff was most accommodating. The people at the front desk spoke excellent English, which was very much appreciated. The hotel is small, and we received cheerful, individualized attention. Breakfast was ample, varied and delicious. I recommend it without reservation.

Partner

10/10

Exceptional

20 Apr 2025

Susan

Great experience!

Wow- this hotel really stands out from the rest with its exceptional customer service. I was traveling with a group of 6 and we all enjoyed our stay immensely. Believe all the reviews- this place is wonderful. We had to leave early and they even opened the breakfast buffet a little in advance. Rooms were clean and the lobby is charming.

Friends_and_family Family

10/10

Exceptional

19 Mar 2025

Arlene

Excellent service

This is a customer-friendly hotel in a great location. It was a short walk to the old town, Charles Bridge, and other must-see places. They also offered one complimentary ride per stay, so we used it to go to Prague Castle. When you returned to the hotel, they always greeted you and offered wine, coffee, tea, or other beverages. Breakfast is also included, and it was one of the better breakfast selections I've had in Europe.

Friends_and_family Family

10/10

Exceptional

07 Jan 2025

Tyler

This was without question the best hotel experience we have had. The staff was incredible and made our stay unique and special!

Leisure Partner

10/10

Exceptional

05 Jan 2025

Peter

Exceptionally helpful and friendly staff. Breakfasts were also great.

Leisure Family

10/10

Exceptional

26 Dec 2024

Cara

My fiancé and I are still in awe of this hotel. It is the BEST hotel to exist - not only because of the actual hotel itself, but the customer service is unlike anything we have ever experienced. The staff make you feel like family and will go above and beyond to ensure your stay is as comfortable as possible. We got engaged while staying at this hotel and they made us feel so loved. I will rave about this hotel for the rest of my life - we are in love with Hotel Agnes and will be back again. The staff have become like family and we feel so grateful to have had stayed here for such a monumental event in our lives. We couldn’t imagine staying anywhere else! It is a GEM of a place and please please book this hotel if you want to enhance your stay in Prague.

Business_and_leisure Family

10/10

Exceptional

25 Dec 2024

Thomas Valleau

Oh my. Fabulous small hotel.
Staff could not do enough for the guests. I would return in
a New York minute.
So close to Old Town Square & many excellent restaurants.
Manager Victoria guided us to perfect tours- really went out of her way to assist.
Frank & the 2nd Frank drove us to sites and to the airport. They offered!!!!
Breakfast was the best we have had in Europe. Delicious and relaxing.
If you go to Prague please stay here.

Leisure Partner

10/10

Exceptional

24 Dec 2024

Honee

An amazing gem in Prague!

Amazing! I travel a lot and have to say I’ve never experienced the extraordinary hospitality and customer service anywhere else like I have at Hotel Agnes. From the moment you arrive until you leave, you are treated like family. They will help you plan your day and assist with reservations to amazing restaurants. The hotel is perfectly located, clean, comfortable, and I will recommend it to everyone and plan to return. Absolutely wonderful stay!!!

Partner

10/10

Exceptional

17 Dec 2024

Christa

Best service I’ve ever had at a hotel!

The service at this hotel was impeccable. By far the best service I’ve ever had. Everyone was so friendly and always went above and beyond! Every time I returned from an outing they would greet me and offer me a drink . On the morning I was leaving they not only arranged my transportation but made me a sandwich and fruit to take with me. I highly recommend this place!

Self

10/10

Exceptional

11 Dec 2024

Robert

Our second stay at Residence Agnes. This is without a doubt the best hotel in Prague if not all of Europe. The owner ( Frank) and his entire staff go above and beyond to ensure you have the best possible visit. I would not consider staying anywhere else!

Leisure Family

10/10

Exceptional

10 Dec 2024

Papa

The owner and staff were incredible! They were so nice and courteous and friendly. Always helping! Breakfast was fantastic! Location is perfect!

Leisure Partner

10/10

Exceptional

03 Dec 2024

Susan

Comfort in Prague

Very centrally located on quiet street. Service from staff is excellent. They really want your stay to be wonderful.

Partner

10/10

Exceptional

29 Nov 2024

Paul

The warm and welcoming nature of the staff makes this hotel a lovely place to stay in Prague. It’s not so big and not a larger group type place to stay. Quiet, cosey and homely after being out walking the city all day!

Leisure Partner

10/10

Exceptional

24 Nov 2024

Jiwon

I received the best service from the most friendly staff I have ever encountered in my trips. They offered free transportation to the sights and train station in the city and sandwiches to go when I had to leave before breakfast. They were so attentive and literally bent backward to cater to my needs. Definitely recommend to anyone traveling to Prague. It will start you off on your journey of the beautiful city with a smile on your face.

Leisure Self

10/10

Exceptional

14 Nov 2024

John

THE BEST OF THE BEST PRAGUE...STAFF AND HOTEL

This is truly the one place you want to stay if you're in Prague it's centrally located and the staff cannot be more friendlier if they tried they bend over backwards to cater to every need give excellent directions always welcome you with a drink and are helpful in every way possible if you don't stay at the hotel Agnes you truly missing out on a gem in Prague this is the third time I've stayed there and it will be my go-to place every time I'm in Prague

Partner

10/10

Exceptional

07 Nov 2024

Dale

Great location

Leisure Family

10/10

Exceptional

31 Oct 2024

HUAY ENG GINA

What a treasure! Top notched service, including complimentary car transfers, 24 hr beverage service, tour / restaurant recommendations and bookings,etc. Special credits to Frank and Victoria for their truly warm hospitality and friendship! They made our stay in Prague felt extra special.

Leisure Partner

10/10

Exceptional

16 Oct 2024

Manuel

The personalized service, owners, employees, etc, excellent

Leisure Family

10/10

Exceptional

07 Oct 2024

Debbie

We have stayed in many hotels over the years, regular and luxury, but Residence Agnes surpasses them all. The charm of this little tucked away gem is the first thing you notice…from cobblestone floors, to stone walls, lovely European winding stairs, (there is an elevator) cove ceiling, and the soaring mid ceiling in the lobby. However, the staff all go way above and beyond to cater to your every need. They all know your first name and talk to you as friends rather than cold employees. We checked in very late and Stefan even made us sandwiches as we hadn’t eaten. Natalie, Denise, Victoria and the other two young men whose names escape me , were so kind, friendly, helpful, and attentive that we were constantly amazed. I could go on and on but I will say the quietness of the hotel is superior and the non-governed air conditioning is sublime…

Leisure

10/10

Exceptional

30 Sep 2024

Stephen

This is simply one of the best hotels i have ever stayed in. We are extensive travellers and the quality of service at Hotel Residence Agnes surpassess everything else. From the moment we arrived we were greeted like friends. We received a very informative welcome brief along with some refreshments. The hotel is nearly 800 years old but has been beautifully modernised and decorated. It is within easy walking distance of all the major sites in Prague. They provide an extensive breakfast catering to all tastes. It is the servive however that sets this hotel apart. We were always welcomed back from our adventures and we gathered in the open area with other guests happily talking about the day. It was an stmosphere in a hotel that we hadn't experienced before. Our sincere thanks to all the staff ( Victoria, Stephan, Frank, Frank, Samantha, Luka Natalie) for making our trip so memorable. Truly, this is a magnificent hotel in the heart of Prague old town.

Leisure Family

10/10

Exceptional

26 Sep 2024

Sharon

This was the friendliest staff I have ever encountered. They were there for guidance, transportation, welcoming drinks, support and just general pampering!!!

Friends_and_family Friends

10/10

Exceptional

21 Sep 2024

David R

Beautiful hotel in a great part of Old Town Prague. Incredible staff - fantastic hospitality. Well appointed, quiet and comfortable room. Excellent breakfast and terrific customer service. Highly recommended.

Leisure Partner

10/10

Exceptional

20 Sep 2024

Angela

It is not often that a hotel lives up to all the great reviews written about it but this one does! We had an amazing stay at Residence Agnes. The staff couldn’t do enough to help, breakfasts were scrumptious, rooms and hotel immaculate and location was first class. We will definitely stay here if we return to Prague and will recommend the hotel to all our friends and family.

Partner

10/10

Exceptional

20 Sep 2024

Robert

Outstanding!

Leisure Family

10/10

Exceptional

19 Sep 2024

Dori

I read a lot about the personal and warm treatment that hotel guests receive, and indeed every word is true. simply wonderful. This is in addition to the excellent location, the many restaurants and cafes in the area, the palladium shopping center a few minutes away and many other shops. Highly recommended.

Partner

10/10

Exceptional

17 Sep 2024

jae woo

The staff were always friendly and helped with everything we needed during our stay. I'm grateful and would definitely recommend this place to my friends.

Family

10/10

Exceptional

04 Sep 2024

Parke

We have traveled quite a bit in the last few years and this hotel is the best we have stayed in. Right from the beginning, the staff made us feel at home with complimentary parking and beer. They continued to suggest things to do including the wonderful 5-hour walking tour. The breakfast was incredible with so many choices. The rooms are very clean and modern with very good air conditioning. It is very quiet and located right in the Old Town section. Would give more stars if we could.

Leisure Partner

10/10

Exceptional

02 Sep 2024

Parker

The absolute best place to stay in Prague!

Our stay was by far the best experience we have ever had in any hotel anywhere!

Partner

10/10

Exceptional

30 Aug 2024

Rochelle

We loved our stay at the Agnes! This was by far the friendliest, warmest, and most accommodating hotel we’ve ever been to. Trust the reviews and don’t think about staying anywhere else.

Leisure Family

10/10

Exceptional

29 Aug 2024

Bernie

The staff and service is what makes Hotel Residence Agnes stand out. Everyone is very friendly and willing to help out in anyway they can. We really appreciated the refreshments after a long day of sightseeing. The hotel is located close to old town square and public transportation options. Good hot and cold breakfast selection with a variety of homemade pastries. We would highly recommend Hotel Residence Agnes for your stay in Prague!

Leisure Partner

10/10

Exceptional

27 Aug 2024

Piyush

The team at Hotel Residence Agnes elevates ‘customer service’ to ‘customer care’. Their genuine desire to make your stay perfect is reflected in everything they do. From the reception where, besides a welcome drink, they help you plan your stay and sightseeing, to the little things they do to make your stay enjoyable, this may be my best stay at any hotel ever. The room was perfect, the breakfast was perfect, the air conditioning, the bedding and towels, the bathroom fixtures, the warm water in the shower … perfect perfect perfect. Laundry service was super fast and perfect. They were ever ready to make us tea when we wanted, they were ready with a drink when we returned from sightseeing. We had to leave at 4 am and they not only made sure we had transport, they packed us sandwiches in case the airport restaurants hadn’t opened. We enjoyed our stay so much, we might return to Prague just to meet these guys again!

Leisure Partner

10/10

Exceptional

18 Aug 2024

Mardie

This place was amazing. If I could give more than 5 stars they would be 10 stars!!! So accommodating! We got in really late ( after 1 am) and they said-“ we’ll tell you everything you need to know tomorrow- we know you’re tired.” In the morning we missed the crazy amazing breakfast ( we know from the next day) and Victoria said, “ oh so sorry you missed breakfast.” We responded - yes we did. She then proceeded to ask if we wanted coffee, warm apple strudel, and many other assorted pastries! My husband said, “if this is missing breakfast, I will miss again tomorrow😂. “ They also went out of their way, getting us rides, arranging dinner reservations, etc. The service was amazing. We are thankful to Frank, Paul, Victoria, and all the staff for the best service! We can’t wait to go back to Prague. We know where we will stay!

Leisure Family

10/10

Exceptional

23 Jul 2024

Zenia

Awesome staff. Amazing service. Great Location.
All you need in a boutique hotel in the beautiful Prague!

Leisure Family

10/10

Exceptional

20 Jul 2024

Cheryl

Great location. Staff was above and beyond helpful. Room clean and comfortable. Breakfast outstanding. Would recommend without hesitation!

Leisure Family

10/10

Exceptional

16 Jul 2024

Louis

My children and I very much enjoyed our stay. The hotel is a beautifully charming place in a lovely neighbor and short walking distance to the main square. The staff were incredibly kind, welcoming and attentive. Highly recommend!

Leisure Family

10/10

Exceptional

16 Jul 2024

Jennifer Ann

Outstanding service! They treat you like a long lost family member. The best service I’ve had in a hotel ever!

Leisure Family

10/10

Exceptional

15 Jul 2024

Jennifer

When everyone rates as 5 stars, it seems suspicious. They weren’t kidding. The service is outstanding and they make you feel as if they were welcoming a lost family member home. Great rooms, amazing breakfast and incredible service. Very close walking distance to a lot of attractions. I’d come back to Prague just to stay here again.

Leisure Family

10/10

Exceptional

14 Jul 2024

Victoria

Excellent stay. The staff are wonderful and very helpful, breakfast was delicious and our room was comfortable. We will come again during our next visit to Prague.

Partner

10/10

Exceptional

08 Jul 2024

mark A

our first visit to Prague so I can't compare it to other Prague hotels, nevertheless, relative to boutique hotels in other European or American cities the customer service was unparalleled.
The owner and his staff were very friendly and helpful. My wife and I stayed at the Agnes for four nights in early July, and highly recommend
it.

10/10

Exceptional

06 Jul 2024

Nagesh

The entire team is service focused and always willing to go above and beyond to ensure the guest is happy. Amazing!!! They really do care about their guests and it shows!!

Leisure Family

10/10

Exceptional

29 Jun 2024

Qi

The staff treated us with intensive care, attention and kindness to the level that we felt we were staying at the lovely home of a loving friend's. We've already started to miss them. To me, the experience of staying at Anges is definitely the fond memory of Prague that will be indelible and heartwarming. Thank you to everyone at Anges!

Leisure Family

10/10

Exceptional

22 Jun 2024

Jared

Hotel Residence Agnes was probably the best customer service experience I’ve had at a hotel, anywhere. Staff consistently went above and beyond (from sightseeing/restaurant recommendations to welcome beverages to amazing breakfast service) and I will definitely be recommending the hotel to friends and family visiting Prague.

Leisure Partner

10/10

Exceptional

18 Jun 2024

Michael A

This is an amazing boutique hotel. The staff and service are some of the best that I've ever experienced. They work so hard to make everything perfect for you. The property is beautiful with great ambience, organization and class.

Leisure Partner

10/10

Exceptional

05 Jun 2024

Stephen

Perfect place to stay in Prague

We had a fabulous time at this boutique hotel. Frank the owner and his staff treated us like family! Breakfast was wonderful with a variety of homemade baked goods. The location is perfect for visiting old town and all the sights. Hotel was very quiet, after a
Busy sightseeing day it was a great place to return. Thanks to Frank & his entire staff for a memorable stay in Prague.

Partner

10/10

Exceptional

04 Jun 2024

Sarah

This is my favorite hotel, ever. Exceptional service, very comfortable beds, great location. Would not stay anywhere else when in Prague!

Leisure Partner

10/10

Exceptional

04 Jun 2024

Rebecca

Beautiful hotel- extremely attentive and friendly staff. Large breakfast, great location, excellent all around.

Business Partner

10/10

Exceptional

31 May 2024

ALEJANDRO

Great place!

I recently stayed at Residence Agnes in Prague for one night with my companion, and we wished we could stay longer. The welcome was exceptional; the host personally sat with us, providing phablets and maps to ensure we had everything we needed for our visit. Breakfast was delightful, featuring a variety of fresh, delicious options, including outstanding in-house pastries that highlighted Czech culinary tradition. The attention to detail and the warm hospitality made our stay memorable. Highly recommended!

Partner

10/10

Exceptional

21 May 2024

Daniel

Staff was extremely friendly and helpful. Great location near the old town square.

Leisure Partner

10/10

Exceptional

17 May 2024

????

World class hotel, world class service.
Frank, Victoria and all the entire team are the best.

Leisure Family_with_children

10/10

Exceptional

17 May 2024

Beverly

This is hands down the best hotel I have ever stayed at. Warm friendly and caring people.

Leisure Family

10/10

Exceptional

13 May 2024

Richard

This is a very unusual hotel! The staff simply couldn’t have done any better. They were always on hand with advice. They were always available. But it was the little touches that made our stay here so memorable. A drink whenever you want. A free airport transfer. Great breakfasts too!

10/10

Exceptional

07 May 2024

Mark

Memorable stay

centrally located, esthetically pleasing romantic ambiance, staffed by experienced, customer focused and very friendly people, not to mention the pint of pilsner for me and tea for my wife, every time we came across the door step. The breakfasts were outstanding the free booking service and transport services to local sites were a real plus. I look forward to stating with them again.

Partner

10/10

Exceptional

29 Apr 2024

Matthieu

Fantastic experience at residence Agnes. Not only is the hotel beautiful and very well located, the staff is what makes it special.

Leisure Family

10/10

Exceptional

18 Apr 2024

Rachel

This is by far the best hotel staff I have ever encountered!! My sister and I stayed her for three nights and had the most wonderful time!! From the second we arrived, we were treated to snacks and wine in the lobby and given an overview of Prague sites, tours, dining options, bars etc. The concierge talked with us for about 45 minutes about our itinerary and took care of transportation and bookings for everything.
The breakfast was delicious, and the atmosphere of the lobby feels like a friendly/warm bed-and-breakfast. We wish we could have stayed a week here!!

Leisure

10/10

Exceptional

18 Apr 2024

James

We had a fantastic stay. The staff were so helpful and friendly. The room was perfect.
Would highly recommend this wonderful hotel.

Leisure Partner