Bcn Urbaness Hotels Del COMTE

6/10

Pleasant

07 Nov 2025

william

Clean a basic suited my price budjet and location.

Self

10/10

Exceptional

06 Nov 2025

Saska

Clean room, good location, nice staff.

Leisure Friends

8/10

Excellent

27 Oct 2025

Federico

Nice hotel, nice staff, good breakfast, clean rooms. Rooms are small. It would be perfect if rooms had mini bar. Location is excellent.

Business Self

10/10

Exceptional

29 Sep 2025

Jorge

Good location, clean rooms, good breakfast and good price, only the air conditioning is a bit poor, all the staff very friendly, thanks

8/10

Excellent

13 Sep 2025

Dean

okay for a short stay base, easy access to all the transports,
staff are friendly and easy to communicate with and were happy to give help with tourist type info.
room was clean and cleaned daily and the twin beds were large and very comfortable.
there is a breakfast available but no other meals,
would use this hotel again for a short break

2/10

Poor

30 Apr 2025

PRATYUSHA

Front desk manager’s behavior was so unprofessional, rude, obnoxious, he does not even know ABC of customer service. I will never only not visit this hotel but the country itself as hotel manager treats tourists like trash. I was visiting from USA.

Leisure Family

2/10

Poor

16 Apr 2025

alexandra

This is unfortunately the worst place we ever stayed. We are world travellers and we don’t need a lot or anything fancy.
Our first experience was the desk clerk who was very rude. When we returned to the hotel to rest, there was no air conditioning although we distinctly selected an air conditioned hotel room advertised. The heat in the room was overwhelming. Next, the guests who were in the room next to ours were running up and down the corridor slamming doors yelling laughing. At one point, well past midnight, I came out of my room and
Kindly asked if the noise
Level could come down. After another hour of nonstop racket I went down to the desk clerk to ask for assistance. He wouldn’t remove his
Headphones to speak to me but the person who was one of the guests responsible for the noise was smoking and rushed up to the desk claiming it was the fault of the male guests she was associated with. This was not honest as I saw them all racing down the hallways slamming doors yelling and shouting.
I could never honestly recommend this hotel to anyone as they will not get any rest and if they have any issues, nobody will listen to you.
Poorly managed and there seems to be no rules enforced. Plus the fact that the hotel
Practices false advertising makes me say it will receive the
Lowest ratings from my husband and I.
There is
Potential with this hotel but it failed in every aspect. Horrible place.

Leisure Partner

2/10

Poor

11 Apr 2025

Eman

This hotel the worst hotel I see in my life , the reception and management was not good at all, I never recommend it to anyone! I book for 2 night at the beginning I find out was mistake to choose this hotel and because of them attitude I didn’t stay there !

Business

10/10

Exceptional

08 Jan 2025

Richard

I liked speaking Russian with Luis.

8/10

Excellent

20 Dec 2024

nicholas

Good choice

A lot of previous reviews mentioned staff being rude, we met 3 staff on different occasions and all were very good and helpful. But I can see how the natural manner of Barcelona people could be interpreted as rude by international visitors. The hotel is well placed by a Metro station and a short walk to the shopping centre. The room was clean and functional like most budget city rooms. My only negative is we had a room at the rear, adjacent is a construction site where work starts at 8am.

10/10

Exceptional

17 Dec 2024

Rendy

very nice stay

8/10

Excellent

05 Dec 2024

Edith

Great value for money & great location! It's 5 minute walk from the drop off/pick up of the A1 or A2 bus from/to airport. The shower was modern but the bedroom was very simple. The bed was two small twin beds combined and I woke up with half the mattress hanging off the frame. Since it's very light, the frame/bed slid around a lot. The one thing I really enjoyed from this hotel through is that they had small pre-packed kits: shaver & shaving cream, toothbrush & toothpaste, comb, Kleenex & even a shoe cleaner sponge. The breakfast was great! It has a wide variety of deli meats, cheese, breads, pastries, eggs, bacon, and juices. I would stay here again. Hope they get heavier firmer beds.

Leisure Partner

8/10

Excellent

22 Nov 2024

Patrick

Elevators slow & small

10/10

Exceptional

08 Nov 2024

Christian

Lovely stay

Great stay for the night with a fantastic Thai restaurant next door. Happily stay there again for a bed for the night not for longer as rooms are small.

Self

8/10

Excellent

13 Oct 2024

dennis

I like the location

6/10

Pleasant

20 Sep 2024

ramin

Average.

8/10

Excellent

02 Sep 2024

Celine

The front desk staff were extremely friendly and very helpful. I did not like the showers, It’s not a full glass covering the tub, the water tends to get everywhere when you’re showering

4/10

Poor

12 Aug 2024

Michael

Very bad

6/10

Pleasant

28 Apr 2024

Marion

Disappointed staff behaviour

The shower pressure was ridiculous impossible to take a bath the hot water pressure was so low, same for the shower I noticed it to the reception guy, and it’s the first time someone behaved like that so rude just for that reason I will never go again in that hotel. On top the windows are not soundproof at all. I did many hotel in the city but this one was the worst one. Specially for the price if the room it’s disappointing.

Friends_and_family Family

6/10

Pleasant

07 Jan 2024

william

One night stay

It suited my needs location was good. No lift working and heavy bags to lift. It had a kettle and Tea that’s good. Room looked into corridor that was weird.

Self

8/10

Excellent

18 Oct 2023

Linda

The location was very convenient. There were a few stains on the desk and walls from regular wear and tear. My only comment is the key card takes a few tries to unlock the room door.

Leisure Partner

6/10

Pleasant

02 Sep 2023

MEHRDAD

I stayed here in June 2023. The front desk staff were super nice and friendly. The room was spacious and clean. The AC worked well. The room had a working safe. There was no gym. There was however a cafe and a Metro Station down the street. The room had a mediocre view from the window. The main issue with this hotel was the large waste bins outside near the front entrance of the hotel and the cockroaches that I saw walk by it. Everything else was pretty good.

Leisure Partner

8/10

Excellent

06 Apr 2023

T

Convenient location, 24hr front desk.

Leisure Family

8/10

Excellent

18 Mar 2023

Alphago Xavier Penn

The location is fantastic - close to metro and bus stops. The staff were lovely especially Marco who works in the dining area and provides 5* service - going above and beyond in his willingness to provide excellent customer service. He even made bacon for my husband one morning when bacon wasn’t on the menu. The staff did a great job keeping the property clean - but there were some messy guests who spilled food in the hallways at night. As for the negatives - the rooms are small and air conditioning wasn’t available even though the temperatures some days warranted it. The walls in the rooms are very thin and inconsiderate guests coming in late banging doors and shouting instead of talking in civilized tones spoiled our stay a bit. Overall though I would sum it up by saying Metro, Marco and local nearby Markets make the hotel value for money!

Leisure Partner

6/10

Pleasant

14 Feb 2023

Safi

Staff was helpful, especially Luis.

Business Self

10/10

Exceptional

02 Nov 2022

Scott

It was straightforward, simple and clean and friendly staff.

Leisure Partner

6/10

Pleasant

30 Aug 2022

Eva Farkas

Pro: the hotel is located close to the public transport, shops and bars.
Con: there is no fridge in the rooms, I lacked it in August when the temperature was very warm. Although the rooms have air-condition, it is not enough for a cold drink.

Leisure Partner

6/10

Pleasant

21 Aug 2022

Kathleen

Barcelona in August 2022

The level of room air conditioning was totally unsatisfactory. When the lobby can be maintained at one level, the rooms should be the same level of comfort.

Friends_and_family Family

10/10

Exceptional

01 Aug 2022

Joe peter

The Staff were excellent in every way.

Leisure Family

10/10

Exceptional

03 Jul 2022

DHRUVIL

Kudos to Urbaness del comte

It was amazing and 100% value for money stay. Staff is really helpful

Partner

4/10

Poor

30 Jun 2022

James Alan

Internet kept falling in and out. Had to keep logging in. Air conditioning in my room was weak - 78° was the lowest it could go in the heat of summer. Breakfast cost extra - 10 euros
/day

Leisure Self

6/10

Pleasant

26 Jun 2022

Clarence

The AC good barely cool the entire room. It was hard to sleep because the room the AC can't cool the room. There is no napkins in the room.

Leisure Family

10/10

Exceptional

22 Jun 2022

Rosemary

Wonderful location

Leisure Family

10/10

Exceptional

12 Jun 2022

Verified traveler

Good location and breakfast

Breakfast was delicious one of the highlights. Hitel service was friendly and informative. Location is perfect since is in the middle of Plaza España and Plaza Catalunya. Lots of places to eat around. Perfect for staying when you are out all day walking and exploring the city . There is a train stop vlose to the hotel too.

Friends_and_family Family

10/10

Exceptional

09 Jun 2022

Laura

Good choice

8/10

Excellent

05 Jun 2022

Neil

Good location

The hotel is in a great location. 15 minutes from Barcelona Sant station and from Plaza Catalunya. Plenty of bars and restaurants within walking distance.
The hotel is modern but our room was quite compact but very clean with a comfortable bed.
The wifi was fine but you had to log in every time you wanted to use it.
Breakfast was very good with plenty of choice.

Partner

8/10

Excellent

24 May 2022

Jennifer

Located in a great area, easy to get around. Room was clean, no decor but clean and the stay was comfortable! Staff was very nice and always helpful

Leisure Friends

2/10

Poor

23 May 2022

Keith

This is the worst hotel I've ever stayed at. No AC! Rude staff! The room looks nice but it's not comfortable, especially while you're sweating.. I would definitely consider another hotel unless you are desperate.

Leisure Partner

6/10

Pleasant

08 Mar 2020

Verified traveler

I liked the location. Guy downstairs was a little impatient when I asked about the AC not working. He just responded saying “isn’t it cold outside” so I don’t think it was the most friendliest answer. Other than that stay was ok

Friends_and_family Partner

10/10

Exceptional

07 Mar 2020

Verified traveler

Clean great place good people good location hot showers small rooms clean not fan in the room

Friends_and_family Family

8/10

Excellent

04 Mar 2020

Scott

Very clean. Excellent location. Only hic up was construction next door made day napping difficult

Friends_and_family Family

10/10

Exceptional

28 Feb 2020

Warners

Very clean with a great smell throughout the hotel. Good location.

Leisure Self

8/10

Excellent

19 Feb 2020

Verified traveler

big room with a lot of space with good location easy access to attraction place.Near to public transportation and grocery store

Leisure Partner

10/10

Exceptional

05 Dec 2019

Verified traveler

Host was friendly and housekeeping was top notch. Beautiful cosy apartment located a stone’s throw away from the cathedral. Highly recommended.

Leisure Partner

8/10

Excellent

26 Nov 2019

Rafael

Just fair

The mattress was too fluffy. The room noisy.
The employees was awesome

Business

6/10

Pleasant

04 Nov 2019

Verified traveler

Staff was friendly. However, the air conditioning wasn’t working properly in the room as the room wasn’t cool ever during our stay.

Leisure

8/10

Excellent

30 Oct 2019

Verified traveler

a good place to stay

Business

8/10

Excellent

13 Oct 2019

Verified traveler

Overall, a very good location a great staff and clean hotel

Leisure Family

6/10

Pleasant

08 Oct 2019

Verified traveler

Basic

If you want sleep after 9am, you have no luck in this Hotel, cleaners make sooo much noise!
There is nothing in the hotel except the room.

Self

10/10

Exceptional

30 Sep 2019

Verified traveler

Perfect location as very close to the red main metro line! Staff helpful and breakfast delicious

Leisure Family

6/10

Pleasant

24 Sep 2019

Brian

Located in a place were thi gs are easily walkable and close to a main metro line.

Leisure Self

6/10

Pleasant

22 Sep 2019

Richard

Expedia offers this as a 4 star hotel and BCN lists it as 2
Star. The absence of adequate lighting, natural light,
makeup mirror, no seating other than the bed and relatively
high price exclude this from even a 4 star property.

Leisure Partner

8/10

Excellent

19 Sep 2019

Verified traveler

The room and facility was clean, staff were mostly pleasant unless you asked too many questions re: the computer. The room was quite small.

Leisure Family

8/10

Excellent

14 Sep 2019

Verified traveler

Very clean, helpful reception staff and good location.

Leisure Family

6/10

Pleasant

10 Sep 2019

Glory

We arrived from a long trip around 11:00 am and we were able to ckeck in but not to receive the room until 3:00 pm. They told us to live the luggage in the reception and come back later. To summarize: very small room, no place to accomodate your personal belongings, shower did not work properly, that is, just a small thread of water came out, no small fridge provided to keep your beverages cool. When we inquired about the fridge they said thay this was a two star hotel and we shouldn't expect to get any additional services. We then ask for ice and told us to go across the street to buy it! On top, the control tv did not work. After trying many times, we finally made it work, but it was the same frustrating procedure all the time. The only positive side is that the room and bathroom were very clean every day. These comments are not intended to criticize but to make hotel management aware of the improvements that are needed to give a better service to their guests.

Leisure Partner

4/10

Poor

19 Aug 2019

Verified traveler

Good location and cleaning personnel super nice! Thanks to them.

2/10

Poor

18 Aug 2019

Verified traveler

Be careful

What you see is NOT what you get. You can see in the attached.

Partner

10/10

Exceptional

15 Aug 2019

Will

The front desk was very welcoming. The room was very clean

Leisure Self

8/10

Excellent

07 Aug 2019

Verified traveler

Nothing unique. I liked the system where you turn the lights on by inserting your room card. Lighting in the room was good. I am always happy when I can comfortably read in bed.

Things I didn't like: the shower floor was slippery. The room was a bit cramped.

Friends_and_family Family

8/10

Excellent

07 Aug 2019

Verified traveler

Amazing stay, clean room the only thing letting the stay down is the air con in the room was awful way too warm !

Leisure Friends

4/10

Poor

31 Jul 2019

Verified traveler

The AC did not work well at all. I was sweating throughout the night and felt awful bc of it.

Also, I would return for a siesta in late afternoon bc of outside heat and my room would not be clean. Therefore, my room was never properly cleaned bc they waited so long (I was retiring around 3-4).

Leisure Partner

10/10

Exceptional

27 Jul 2019

Verified traveler

Wonderful hotel. It’s definitely closer to 3 stars rather than 2 stars. The staff was friendly and helpful the whole way through our stay. The hotel itself is centrally located so it’s easy to walk or grab a quick cab. Make sure to add breakfast as it too was awesome.

Business_and_leisure Partner

10/10

Exceptional

19 Jul 2019

Verified traveler

Location is excellent. Clean and nicely decoratwd lobby. Super bicw staff.

Leisure Family

10/10

Exceptional

16 Jul 2019

Verified traveler

Everything about our stay there had a nice vibe.
nothing to add

Leisure Partner

4/10

Poor

15 Jul 2019

Verified traveler

Value of money is too low .. no facilities .. very small room .. very high price compared to the other hotels in the same area .. staff is not good .. check in was very bad .. I don't recommend this hotel to anyone who seeks

Leisure Family

4/10

Poor

14 Jul 2019

Pablo

I complained several times about the air conditioning and they told me at the front desk that that was as cold as the a/c could run.
Sweating all night long!

Family

4/10

Poor

09 Jul 2019

Verified traveler

Great location, very clean.
Staff could be a lot friendlier and solution driven.
Make sure you bring your own hair dryer.

Leisure Friends

6/10

Pleasant

07 Jul 2019

Verified traveler

Not recommended

We were unfortunately allocated to a room facing the rear, no light and quite depressing; the staff were not being helpful either. We asked for toiletries amenities as they were used up and were not refilled after daily housekeeping but the staff at the reception desk simply said that the toiletries were “just a welcome pack and won’t be given”. The location of the hotel was however quite good, very close to metro.

Family

4/10

Poor

01 Jul 2019

Verified traveler

Rooms are really tiny and the front desk did not told us about the change in accommodation and bedding arrangements during check in. Other than that the hotel is decent, clean and staff is courteous.

Leisure Partner

8/10

Excellent

31 May 2019

Verified traveler

The property was clean and near the tourist areas of Barcelona. It had everything you would require for a holiday.

Leisure Partner

4/10

Poor

26 May 2019

Verified traveler

The day time service desk staff were miserable unhappy people that didn’t even great us with hello. Just scowls and unhappy faces. Then when I got the bill it was 100 euro more than expected or quoted. They charged more for weekends. It was an unpleasant shock at the end of our stay. Never again!

Leisure Partner

10/10

Exceptional

04 May 2019

Verified traveler

The location was very good and also the staff was friendly

Leisure Family

10/10

Exceptional

21 Apr 2019

Tugba

I stayed in this hotel for three nights and I was very impressed with the hotel and its staff. The hotel building looks old; however, everything is renovated and quite new inside. You need to use your room card to access the building so it is quite safe. The hotel staff was very friendly and helpful. My room was very clean except some parts of the bathroom floor which didn't bother me much. Breakfast was excellent and breakfast area was very clean. The hotel location is pretty good, you can pretty much walk everywhere. It is in a safe neighborhood. Metro entrance is 1 block away and the airport bus stops are 2 blocks away. Many grocery stores and places to eat in walking distance. Overall I enjoyed staying at this hotel a lot, it definitely exceeded my expectations.

Business_and_leisure Self

8/10

Excellent

20 Apr 2019

Aaron

The rooms are clean and tidy. A double room use for triple occupancy is a bit small and space are on the right side for 3 persons and their luggages. A safety grab bar is recommended for ease of get in and out of the bathtub. The location of the hotel is good and is close to Urgell Metro station.

Leisure Family

8/10

Excellent

09 Apr 2019

Karen

We liked the hotel. The room was perfect and so was the bathroom. Spacious and clean. We were not too crazy about the fact that the only window in the room opened up all the way to a terrace where other rooms have access to. Walls in the room are super thin. You can hear everything that’s going on. Breakfast was good. And the hotel always smelled clean. Close to the train station, cafes and restaurants.

Leisure Partner

10/10

Exceptional

09 Apr 2019

Mario

Luis at the reception counter it’s amazing great customer service

Leisure Partner

10/10

Exceptional

07 Apr 2019

MICHAEL

Great value and a wonderful stay

Luci took very good care of us. This place is so convenient to everywhere. The room was comfortable, the bathroom very clean and modern, the breakfast is a great deal, and the neighborhood was very safe

Partner

4/10

Poor

02 Apr 2019

s

front desk not so friendly not welcoming seems mad when you approach them however staff in the breakfast buffet area are friendlier , also bed linens dont get change everyday..

Leisure Partner

10/10

Exceptional

09 Mar 2019

Verified traveler

Overall good location and value for the money. Would stay there again

Business

10/10

Exceptional

21 Feb 2019

Christine

Very good hotel

Very nice to stay, loved the area and compared to other close hotels was at a very good price.

Partner

10/10

Exceptional

15 Jan 2019

Verified traveler

Perfect location for a city break, not near the beach but perfect for town, Staff were very nice. Hotel was spotless.

10/10

Exceptional

30 Nov 2018

Verified traveler

this is my six time at the hotel, and I enjoy the place, if I need a especial request , they help me
very good , nice and friendly staff..

8/10

Excellent

25 Nov 2018

Verified traveler

Great hotel for the price

The hotel is great, the location is great. Sometimes the room is not well cleaned, but all the rest with the service is great. Staff at the register is very helpful.

Partner

8/10

Excellent

23 Oct 2018

Thana

The location is just a few meters from the subway. Room was big and clean. The only drawback is having to use the coin locker when leaving the luggage during the check-out.

10/10

Exceptional

02 Oct 2018

Verified traveler

The hotel was vey clean,rooms large, staff helpful and in a wonderful neighborhood. I would go back again

8/10

Excellent

01 Oct 2018

Jason

Good location. Very near metro & bus stops. Airport Aerobus stops nearby too.
Room just right size, very clean & nice.
Many restaurants nearby, supermarket just next door.

10/10

Exceptional

14 Sep 2018

Verified traveler

Quiet, clean and close enough to the popular spots

The hotel is about a 15 min walk from all the main sites. Metro at the bottom of the block, 3 min walk! Excellently situated and away from hustle and bustle and noise meaning you could sleep at night. Rooms and public areas are clean and well maintained. Staff are friendly and really helpful. Air con in room is fab and room had hairdryer and a safe. Iron was available if needed. Towels and linen changed requently. Great wee hotel!

Partner

10/10

Exceptional

13 Sep 2018

Tanya

This hotel was excellent. My room was extremely spacious and clean. They added a little touch with candy on the pillows and I appreciated it. The staff was excellent and friendly. After hours, I wanted to warm up some food and the assistant was so kind to warm up my food. Great location - near the metro and lots of places to eat. Would definitely go back!

8/10

Excellent

10 Sep 2018

Lina

Nice hotel close to attractions

Great hotel but not good set up for 3 adults however perfect for a couple.

Feedback for hotel - room needs full length mirror

6/10

Pleasant

27 Aug 2018

Verified traveler

Good basic hotel, centrally placed

Staff were generally helpful. Breakfast is pretty basic but does the job. Tv in the room was temperamental and kept freezing. A couple of things that disapointed was that they ran out of coffee for the rooms and only had decaf, and they also charge €2 euros to leave your bags in a locker when you check out, which I found a little odd. Overall though a decent stay for what we needed which was a central base for our trip.

10/10

Exceptional

22 Aug 2018

Barb

The location was excellent. Everything was within 1-2 miles and easy to walk. My room was not facing the street so there was no noise at night. The room was small but no different than pictured on the website. I spent 5 nights and really enjoyed it.

4/10

Poor

05 Aug 2018

Verified traveler

Not Happy

Location is decent. Hotel is clean. The Air conditining is really bad. We were sweating all night long. The breakfast is not worth it. Do not pay for breakfast and do not stay here in summer. Rest is good.

Partner

8/10

Excellent

02 Jul 2018

Sash

Good hotel

Great location. Most of the stuf was nice and friendly, but one of them was not very polite. I would come back to this place again.

4/10

Poor

09 Jun 2018

Verified traveler

I was not impressed by this place.

Most of the staff was rude, I booked with breakfast included and was told that wasn't true and still had to pay, and they deactivated my card the day before I checked out in the morning so I couldn't get back into the building. Will not be coming back here ever again.

6/10

Pleasant

22 May 2018

Verified traveler

Location is good but the room is very small.

Partner

10/10

Exceptional

20 May 2018

Carol

Great location super clean

Great to have scrambled eggs after so many hotel BREAD breakfasts 😋 staff very sweet and only 2 blocks for airport bus and metro

6/10

Pleasant

17 May 2018

Emelita

No sleep from early morning

We selected this hotel, because we received news from other one that there were no double beds left, however we came here knowing that is double bed( when we booked we selected this option and put comment), and only at the reception we were ware that they run out of double bed rooms.... However beds were together at least... next thing, that was only very annoying thing during holidays, that from the early morning ( around 8 o'clock) workers started to fix rooms or something inside hotel same hall I guess, was not possible to sleep and had me and my partner hadache half a day.. Could not understand who is drills walls and so on in the morning ? If it is nessecary to do, start it around lunch time, when you sure no one is asleep. Really annoying. Other than that was ok for the little price, nothing special.

Partner

6/10

Pleasant

13 May 2018

Jerry L.

The room was ok, except that there was no chair or desk.

Partner

8/10

Excellent

21 Apr 2018

Amged

Nicely located, but rooms facing the street are very noisy. Someone was smoking in the hallway one night which was little annoying. Service is okay not wow.

Partner

10/10

Exceptional

09 Mar 2018

Pam

Great hotel, great base from which to explore would definitely stay again

Family