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Petra Palace

Petra · Jordan

Wadi Musa, Po Box 70View location

7.2/10Very good319 Reviews
Cleanliness7.2/107.2
Service7.6/107.6
Comfort7.0/107.0
Condition6.6/106.6
Location9.4/109.4
Neighborhood8.8/108.8
Amenities7.0/107.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Petra Palace

Stop at Petra Palace Hotel to discover the wonders of Petra. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. All the necessary facilities, including 24-hour front desk, luggage storage, Wi-Fi in public areas, car park, room service, are at hand.

Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like closet, wake-up service, mini bar, telephone, television. The hotel's peaceful atmosphere extends to its recreational facilities which include sauna, outdoor pool, massage.

Convenience and comfort makes Petra Palace Hotel the perfect choice for your stay in Petra.

Read more about this hotelShow less

With a stay at Petra Palace Hotel in Wadi Musa, you'll be within a 5-minute drive of Petra and Petra Visitor Center. This hotel is 0.1 mi (0.1 km) from Petra Turkish Bath and 1.3 mi (2 km) from Street of Facades.

Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed

Important information

  • You need to know
    • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Optional fees
    • Fee for buffet breakfast: approximately JOD 8 for adults and JOD 4 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

Nearby attractions

Petra Turkish Bath 0.1 km / 0.1 mi
Petra Visitor Center 0.5 km / 0.3 mi
Street of Facades 0.6 km / 0.4 mi
Djinn Blocks 1 km / 0.6 mi
Petra 1.1 km / 0.7 mi
Obelisk Tomb 1.1 km / 0.7 mi
Al-Siq 1.3 km / 0.8 mi
Wadi Mousa Crusader Castle 1.8 km / 1.1 mi
The Treasury 2.6 km / 1.6 mi
Nabatean Theater 3.1 km / 1.9 mi
High Place of Sacrifice 3.1 km / 1.9 mi
Moses' Spring 3.5 km / 2.2 mi
Royal Tombs 3.7 km / 2.3 mi
Great Temple 4 km / 2.5 mi
Byzantine Church 4 km / 2.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 180
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
Show 16 more facilities & services
  • Garden
  • Terrace
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack bar
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 2
  • Sun loungers
  • Sauna
  • Steam bath
  • MassageExtra charge
  • Breakfast
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin SUPERIOR QUEEN BEDDouble or Twin • SUPERIOR QUEEN BEDDBT.QN-SU

    Photos are not available for this room type.

    Petra Palace

    Double or Twin SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Petra Palace

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Petra Palace

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Petra Palace

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Petra Palace

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Petra Palace

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH BALCONYDouble or Twin • SUPERIOR WITH BALCONYDBT.BL-SU

    Photos are not available for this room type.

    Petra Palace

    Double or Twin SUPERIOR WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Petra Palace

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR QUEEN BEDQUADRUPLE • SUPERIOR QUEEN BEDQUA.QN-SU

    Photos are not available for this room type.

    Petra Palace

    QUADRUPLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Petra Palace

7.2
Very good
319 Reviews
Cleanliness
7.2 /10
Service
7.6 /10
Comfort
7.0 /10
Condition
6.6 /10
Location
9.4 /10
Neighborhood
8.8 /10
Amenities
7.0 /10
100 reviews shown
10/10
Exceptional
08 Mar 2026
IAN
Not a single complaint. Everything was as expected and the location was perfect for walking into Petra.
10/10
Exceptional
09 Nov 2025
Paul
The location of the hotel is within a short walking distance of the Petra site which means you will not need to worry about parking at the site. The hotel is very clean and the room was one of the largest I have stayed in. The staff were very accommodating and the facilities such as the bar and swimming pools were very well maintained
Friends_and_family Family
10/10
Exceptional
04 Jan 2024
Greg
Well suited for a visit to Petra
10/10
Exceptional
08 Jun 2023
Peter

Excellent

Excellent hotel, great location and the staff were great
Had bad storage both before and after Petra, and even though we checked out, let us have a shower after Petra and moving on
Excellent
Friends_and_family Friends
10/10
Exceptional
07 Mar 2023
Matthew
Friendly service from greeting to departure. The building is kind of old but everything was very nice. Comfortable beds and good shower/bathrooms. Breakfast was very good before beginning a day at Petra.
Leisure Friends
8/10
Excellent
28 Dec 2022
Arvind
Very nice property a bit on the older side. Could use some updates but very decent. Close to the entrance of Petra
Leisure Family
8/10
Excellent
10 Oct 2022
Mary
Location is great, staff helpful, rooms good but breakfast was mediocre, a lot of bread, buffet was just ok. I would stay again for all the right reasons.
Leisure Friends
8/10
Excellent
01 Oct 2022
Cesar
Great location. Bed in bad condition.
Leisure Partner
10/10
Exceptional
22 Sep 2022
Steven

Petra with pool

Walking distance to the jett bus drop off, walking distance to stores, restaurants and Petra itself is a 8 min walk away. There is a pool which is nice, very cold though but nice.
Partner
4/10
Poor
13 Mar 2020
ADRIAN
No customer service and the hotel needs a refurbish. No room sound proofing and bathrooms towels are most likely 20 years old.
Partner
6/10
Pleasant
04 Mar 2020
Freideriki
The only reason to stay there is that is so close to visitors center
Friends_and_family Friends
8/10
Excellent
04 Jan 2020
Verified traveler

Great petra location!

Family trip to Petra. 3 kids ages 8 10 and 12. And they accommodated us in aquad room. 2 full beds and couch that converted into bed. Excellent location 3 minute walk to Petra. Great restaurant my mother's recipe 2 blocks away. Hotel staff is veryi nice and friendly! Hotel is clean but tired. Caters to the petra crowd. The free breakfast wad great to get us through the day and onto visiting petra.
Friends_and_family Family
4/10
Poor
03 Dec 2019
Nafisa
Outdated, dirty, dingy.
Friends_and_family Family
8/10
Excellent
14 Nov 2019
Workd
Big room and booked last minute for 3 people. The room had a really bad odor to it and not sure if it was the bathroom or just the room itself. It smelled like sewer gas.
Leisure Family
6/10
Pleasant
13 Nov 2019
Louie
Actually it was good, mot the best.
But better than the rest in Petra.
A little bit old.
No soap in the Bathroom we had to ask for it.
So good breakfast, great staff.
Leisure Family
6/10
Pleasant
13 Nov 2019
Verified traveler
Location very good.
Property very tired looking. Strong smell of toilets/drains. Over priced.
Leisure Partner
10/10
Exceptional
08 Nov 2019
Verified traveler
Good central location, close to shops, restaurants and the entrance to Petra. The hotel has two swimming pools (very cold water though when I visited in November) and its own pub serving draft beer and spirits. The hotel staff were welcoming and helpful and sorted me a ticket for the Petra by Night event that evening. The hotel has a parking garage but I was directed to park my hire car on a piece of land on the other side of the culvert. All-in-all a very good hotel.
Leisure Self
8/10
Excellent
16 Oct 2019
Verified traveler
Ask for a 3rd floor room opening on to the pool - Cold but fantastic after a day spent walking to/from/around Petra!. Set up for Coach parties so we ate a little way up the road at Palm Court Restaurant & Cafe - absolutely fantastic owner/chef/host Jeff will teach you everything there is to know about Jordanian cooking...
Leisure Partner
8/10
Excellent
12 Oct 2019
Michael

Great Petra Location

Hotel was clean and comfortable, though rooms are quite dated and worn looking. Accommodations are basic, but the location was great for visiting Petra, and the hotel food was good at both breakfast and dinner.
Friends_and_family Friends
10/10
Exceptional
24 Sep 2019
Bobby

Location is perfect.

The location is amazing just a short walk to Petra or restaurants and shops the rooms are cozy and comfortable the food was OK from what I remember but I ate out as much as I could.

Location is the key here.
Friends
6/10
Pleasant
17 Sep 2019
Verified traveler
Location near Petra site is a plus.
Hote?l cou?ld use a refresh.
Leisure Partner
8/10
Excellent
12 Aug 2019
Verified traveler
Clean room, nice pool, friendly staff. The breakfast buffet had good variety.
Leisure Family
8/10
Excellent
14 Jul 2019
J
Good centrally placed hotel with good rooms and great third floor swimming pool. Breakfast was simple and plain but plenty of it available.
Partner
4/10
Poor
02 Jun 2019
David

Palace is Just a Name

Hallways are very dark and creepy....lights are on motion sensors that aren’t that sensitive and when the lights are off, it’s very dark. When they clean your room in the morning, they take all the towels from the room and don’t return them until late afternoon. Room had a slight smell. A/C was marginal. Breakfast was included but don’t get your hopes too high. No shampoo or soap. Close to the Petra entrance. Have plug converters to loan. Pool looked okay but didn’t use. Lots of small convenience shops to buy water/snacks.
Family
6/10
Pleasant
27 May 2019
Verified traveler
Good poll and helpful staff. Facilities are ageing and could do with replacement. Breakfast appalling.
Leisure Family
6/10
Pleasant
01 May 2019
L
I use my man united shorts as my pajama and I left it on the bed by accident. The next morning when I got back the hotel said we haven't found anything... okay..
Leisure Partner
2/10
Poor
28 Apr 2019
Verified traveler
It was not great at all. We strongly recommend another place
Leisure Family
8/10
Excellent
21 Apr 2019
Verified traveler
The staff was incredibly helpful and kind. It was the people that worked at Petra Palace that made it comfortable and accommodated our stay so well. Our basics needs were fully met but this is not a luxury hotel. Our room was dirty, we only went in our room to sleep. On the up side though, the breakfast was delicious and the chef was so kind.
Leisure Family
4/10
Poor
13 Apr 2019
Verified traveler
Checking in at 2 pm sharp, not allowed even I was at the counter 1:55. But when I entered into the room, the room has yet to be ready/prepared.
Leisure Family
2/10
Poor
12 Apr 2019
Verified traveler
Old and very run down. It smelled like mood and smork even in a none smoking room.
Leisure Family_with_children
6/10
Pleasant
09 Apr 2019
Verified traveler
Hotel is in bad shape, motel rooms, nice lobby. Breakfast ok.
10/10
Exceptional
07 Apr 2019
Nelix
Well priced for the location. Amenities we adaquate
Leisure Friends
4/10
Poor
03 Apr 2019
Alex
It's a great location - a five minute walk to Petra one way or a ten minute (up hill) walk to the town of Madi Musa the other. The hotel itself is in pretty rough shape based on how much they charge. The lobby smells of smoke, the furniture and appearance are dated, and the rooms are quite small. There are two pools, but the one they said was heated was ice cold. The buffet and bar were decent. We didn't have a bad experience, but we felt the price was much too high for the condition of the hotel.
Leisure Partner
4/10
Poor
03 Apr 2019
Verified traveler

Not worth 3 stars

Location is excellent. Few steps away from Petra visiting centre. However, interior seems to be dated from same time as Petra. Very old fashioned. The hotel is mostly by tour groups. Breakfast is very simple too.
8/10
Excellent
14 Mar 2019
Verified traveler
Close to Petra Gate. The staff is nice and courteous.
Leisure Family
6/10
Pleasant
06 Mar 2019
Verified traveler
It was very cold in the room, but close to Petra so good location
Business_and_leisure Family
8/10
Excellent
26 Feb 2019
Verified traveler
Easy 7 minute walk to Petra and restaurants.
Supermarket nearby for water and bits and pieces
Leisure Family
8/10
Excellent
22 Feb 2019
Verified traveler
It is close to the entrance of Petra. Breakfast was good.
Leisure Family
8/10
Excellent
18 Feb 2019
Verified traveler
The property is very convenient to Petra and nearby resturants. The hotel staff is very helpful, friendly and accomodating. They even found me someone to arrange a Wadi Rum tour--although the guide never showed up but that wasn't the hotel's fault. The have a resturant which I ate at for breakfast both days. Decent food--combination of European and American style--limited variety but pretty good given the room rate. The bed was very comfortable and the bath (tub/shower) good as well. The walls were a bit thin--heard my neighbors during the night. Generally, an excellent value during my trip.
Leisure Self
4/10
Poor
04 Feb 2019
Verified traveler

Location isn't everything.

The hotel is a dump. Very old. Shower was dark, hard to see. Toilet paper was cheap.ONLY good thing is location. Staff was not friendly nor helpful.
Family
10/10
Exceptional
22 Jan 2019
PopTartsTravels
Amazing location for Petra entrance. Great dinner buffet. Helpful staff!!
Leisure Self
2/10
Poor
04 Jan 2019
Verified traveler
An awful hotel, thankfully there only one night.
Its only good point is its near the site entrance.
I would not recommend staying here
4/10
Poor
31 Dec 2018
Robert
Old and worn out rooms, uncomfortable beds, worn out linens and towels, plumming broken, stained, funtature, and fixtures dated. No coffee pot or water avaliable. Could not locate my rxpedia reservation.
Leisure
8/10
Excellent
03 Dec 2018
Verified traveler
good reasonable hotel
4/10
Poor
02 Nov 2018
Verified traveler
People were friendly and location is convenient. Outside of that this hotel is a kind of a dump. The room had a disgusting odor which smelled liked sewage. The shower was broken. The shower towels in the bathroom were wet. The room was big, but I cringed a little when I walked in. Also, one of the elevators broke while we were there.
10/10
Exceptional
30 Sep 2018
DanielR
Couple of blocks from Petra. Staff speaks english well. Clean and spacious rooms. Breakfast plentiful.
6/10
Pleasant
26 Sep 2018
Paul

Ok 👌

The hotel is just ok, it needs updating. The location is good. Walkable to Petra and shops and restaurants.
Friends
2/10
Poor
03 Sep 2018
Verified traveler

Horrible staff and horrible hotel

Beds and bathroom were not clean. Sheets looked old and worn, as did the bathroom towels.

The guy on the reception tried to short change us when we bought our tickets from him for the Petra night tour. He first told us he didn't have any change to give us and to come back after we already paid for our ticket. Then he only gave us half the change until we corrected him telling him what he owed us. He made some silly joke to try and cover his dishonesty. This experience left a sour taste in my mouth from the very beginning.

Breakfast is really gross - everything is stale and the boiled eggs are totally off. Avoid this place like the plague.
8/10
Excellent
06 Aug 2018
Verified traveler
Near Petra visitor center, and lovely views. Room Wifi must be improved - could not work the first night.
8/10
Excellent
15 Jul 2018
John
Clean place, nice pool, close to gates to ancient Petra. Not 5 star, but convenient and dependable. Food was tasteless - eat elsewhere.
2/10
Poor
10 Jun 2018
Verified traveler
Room safe was locked on arrival needing service. TV in room did not have reception signal. Sliding door faulty which cannot be locked properly. Due to Ramadan breakfast was abysmal. No choice provided. Minimal options.Asked for 1 fried egg and was refused. No customer service. With only a few rooms occupied was not given any consideration by management. Worst hotel experience. Needs inspections by Expedia
6/10
Pleasant
10 Jun 2018
BADION

A dingy palace...

Overpriced hotel which had much better days. No money seems to be spent on maintenance and updating. The buffet dinner was the worst food I had in Jordan in 10 days. Go in town up the road and eat with the lovely locals. You'll save money and have nice food. Same goes with the breakfast.
6/10
Pleasant
26 May 2018
brad

nice location to petra i walked to it, but........

room was really dated, there was a real bad lack of power outlets and the wifi was terrible
4/10
Poor
26 May 2018
P
Hotel is close to Petra about 5 minutes from the entrance. Housekeeping needs to check the soap dispenser in the tub. In my room it was empty. Called reception about it and nothing was done. The restaurant manager will ask for payment in the middle of my dinner which I find annoying. Either ask for payment before or after dinner.
2/10
Poor
21 May 2018
Jeremy

Terrible run down, outdated hotel.

Wow this place was a dump. Literally the ONLY redeeming quality is its super close to the entrance of Petra (5 min walk). Everything was old and either broken, or never worked to begin with, like the fridge in the room was from the 70's and didnt work because the plug for it was the wrong kind! No soap or in room amenities, the pools were so dirty you couldent see the bottom, and mostof the hotels other amenities such as a souviener shop, bar, and buisness center wereclosed down years ago and stand empty. Staff was curt and unhelpful. They offer a free breakfast, but the quality is questionable, and they ran out of the hot selections within an hour leaving only cold salads and cheeses.
8/10
Excellent
14 May 2018
Ian

Great location in Wadi Musa for Petra

Hotel was fine but counter staff need to work on their customer service skills especially the man in the bar who really made it feel like everything I asked of him was very inconvenient
Partner
8/10
Excellent
09 May 2018
Asaduzzaman

Caring staff

I e-mailed to the hotel reservation before arriving about the hotel, and told them about my very tight schedule and requested if they could arrange transportation to and from the airport for a very short visit to Petra. I was pleasantly surprised how the whole situation was handled with such professionalism and care! A shout out to Ms. Mona, who also called my driver to make sure we were on schedule to reach the airport in time. All in all I really appreciate the effort of the people that run this place!
Partner
2/10
Poor
04 May 2018
Verified traveler
DON'T STAY HERE. Its close to the entrance to Petra (easy walking distance) but the hotel sucks. Pool is disgusting and dirty. Room was filthy. Air conditioning didn't work - first they said, they'd send someone up, then they said oh, its the whole hotel and we'll send up some fans, then they just ignored us....... You could barely get by the end of the beds - 8 inch clearance..... only good thing was breakfast wasn't bad.
4/10
Poor
28 Apr 2018
Verified traveler
Lonely Planet guide book rated this hotel highly, but v disappointing. Felt very run down. Food was v poor and staff v unhelpful. It has an \"about to go bust\" feel about it.
4/10
Poor
20 Apr 2018
Verified traveler

close to Petra but make sure you check your room

when I shower didn't work the air conditioner didn't work… So I asked for a new room and that was better… The TV didn't work out… Old hotel with a lazy workers that don't keep it up
10/10
Exceptional
17 Apr 2018
Verified traveler

Great hotel next to the entrance of Petra

Very nice and clean hotel next to the entrance of Petra. Nice staff and clean room, perfect to stay and visit Petra!
10/10
Exceptional
16 Apr 2018
David

Good hotel in great location

Very friendly and helpful staff in a great location within walking distance to the Petra entrance. It might be a bit dated, but it represents good value for the money charged.
10/10
Exceptional
07 Apr 2018
Verified traveler

Comfortable hotel close to Petra.

Very comfortable rooms. Stones throw away from Petra visitor centre. Great value for money.
8/10
Excellent
05 Apr 2018
Emma

Perfect location, lovely staff

Location really cannot be beat - out the door and you're in Petra in moments. Several little shops in the area too to pick-up snacks to take-in. Didn't try the local restaurants or souvenir shops, but plenty of those too. Also close to the taxi rank for a 2JD ride into the main village. The staff were definitely the best part of the hotel - so friendly, helpful and accommodating. Quite good WiFi. Booked this for the pool, but had such long days in Petra itself, did not get to use the pool or even have a sit-down breakfast, though it looked like a nice spread the one early morning I had time for a quick coffee. Don't expect a luxury hotel or supreme comfort, but it's clean and does the job for a good price.
Family
4/10
Poor
28 Mar 2018
Verified traveler

Poorly maintained and over priced

The Petra Palace Hotel is in a great location, just a three minute walk to the Petra entrance. However, the hotel is poorly maintained and over priced. The bathroom ceiling was rotten and looked like it was about to collapse any minute. There were chunks of wood missing in some door frames and floor railing. Some of the hallway carpets had not been vacuumed in a while, with dust and dirt all over them. The beds were uncomfortable, the towels were scratchy, and there was too little toilet paper provided. Additionally, cleaning staff woke us and our infant up at 7:30am to try to clean the room. And when checking into the hotel, the staff never asked to see ID to prove that we were the individuals who made a reservation.

With taxes, the hotel charged us $200 per night. This is very overpriced for the quality of the hotel.

6/10
Pleasant
11 Mar 2018
Verified traveler

Location

Nothing special. Doorknob fell off but could so get the door open. We were able to get a good nights sleep. Breakfast OK. The location is great. Nothing special but clos to the gate. 10 min. Walk.
2/10
Poor
06 Mar 2018
Verified traveler

Good location, smoky, disappointing

Sad breakfast, smoky lobby, room required maintenance. Wifi only in lobby. Location is good for Petra. Not worth staying at, moved after one night
4/10
Poor
19 Feb 2018
Verified traveler
There is no water / electric kettle- basics for tea , coffee in the room non existent.
Rooms are big , nice
6/10
Pleasant
09 Feb 2018
Caya Fairrie

Great location

Veri friendly staff, great location to Petra Site entrance and to JET bus station.
8/10
Excellent
08 Jan 2018
F
The hotel is about location. If you are visiting Petra, sleep one night here, do your visit and another night to rest.
Family
10/10
Exceptional
26 Dec 2017
Verified traveler

Not bad!

It may be a 3 star rating but it is super close to the tourist centre and the staff are very friendly! The rooms and the breakfast buffet included are in decent condition
6/10
Pleasant
24 Dec 2017
Amy

Dated facilities with fabulous staff

The hotel was very well located and the staff was friendly and attentive. For the price, I would stay there again. It’s a quick walk to the entrance to Petra, there are lots of restaurants, and the Turkish Bath that they send you to up the street is something special.

The only drawback is that it is very dated and hasn’t been updated in a long time. Everything is clean and well cared for, but probably older than I am.
8/10
Excellent
30 Nov 2017
Doug

Great choice

Close proximity to Petra...easy walk to entrance. Very friendly and helpful staff. Lot of space in room. Complete buffet breakfast.
8/10
Excellent
05 Jun 2017
Verified traveler
Nice accommodations very close to Petra so no long walks up the hill after a full day's walking, hiking, climbing. That area of Wadi Musa is void of culture though so it's isolating to stay there.
2/10
Poor
19 Apr 2017
Roy

Overnight in Wadi Musa, the location next to Petra

The rooms in the old section need a total renovation. They are dirty, the TV is old, the bed linen should have been thrown away years ago, the towels are grey and worn. Wifi is only available in the lobby. The breakfast is ok but the eating area is dirty.
4/10
Poor
15 Apr 2017
Andrew
Very basic rooms with poor decoration e.g threadbare carpet and chipped wooden furniture. Bathroom was ok and shower was decent. No wifi in rooms only in lobby. You are paying for the location, which is excellent for access to Petra.
Family
4/10
Poor
06 Apr 2017
Verified traveler

Tired hotel and definitely overpriced!

While the location is close to Petra, the price of the hotel is way too much for what you get. The building and rooms are in much need of an upgrade. Also, the breakfast is less than desired. It is mostly bread and sugar.
6/10
Pleasant
01 Apr 2017
FaboolousD

Great location with outdated hotel

The hotel is located close to Petra gate. The establishment is pretty old and might need a bit of renovation. Overall service is ok. Breakfast could use fresher items. For the price the overall experience could be a bit better. However it is one of the cheapest hotel available within proximity of the gate.
8/10
Excellent
23 Mar 2017
Verified traveler
very good and pleasant stay. staff allway ready to help you.
breakfast exceeellent and dinner.At dinner tea or coffe should be free
10/10
Exceptional
21 Sep 2016
chuck

Awesome views and guide

We can't speak highly enough about this place. Abbas was a great guide. Awesome view of the pyramids/sphinx from rooftop over breakfast. Ask for Egypt breakfast. Check the little shops around the corner. A real jewel.
Partner
8/10
Excellent
29 Aug 2016
Verified traveler

Perfect location, good price

Petra Palace is located close to the main entrance of Petra, ideal location. Staff are helpful.the breakfast was good and also you should try open buffet dinner the food was excellent.
there is no internet in the rooms it has to be used only in the lobby.this was very uncomfortable
Partner
10/10
Exceptional
15 May 2016
Verified traveler

Great Location

This is a couple blocks from the Petra entrance, with nice restaurants on the same block. Staff were great. They sent us up to the room and we found it to still be dirty, so that's a drag having to return to the front desk and wait for another room. Breakfast was OK, but they don't put out extra napkins. Pool was very nice and clean.
8/10
Excellent
26 Apr 2016
Nancy

Good location but needs updating

Quite an old fashioned hotel but room was a good size and the hotel had a nice pool area. Downside was that breakfast was quite limited and wifi was only available in the lobby. Excellent location for good restaurants nearby and the entrance to Petra.
Partner
4/10
Poor
24 Jan 2016
Jason

Great location, but run down hotel

This hotel is walking distance from Petra. Unfortunately that's the only good thing about it. The hotel is run down in every conceivable way. The walls need painting, The carpet needs replacing, the doorknob fell off my room door, the power went out at one point, the bath tub leaked, the beds are uncomfortable, the lobby and other common areas were uncomfortably cold, the furniture and TV need updating. Do yourself a favor and spend the money to update to a hotel like the Movenpick. You won't regret it.
4/10
Poor
01 Jan 2016
Catherine

Threadbare hotel

This hotel is in a great location, walking distance to the entrance of Petra, but there is little else to commend it. Staff were disinterested, rooms were threadbare, bathrooms smelled bad, all in all a big disappointment. Would not recommend it.
6/10
Pleasant
17 Dec 2015
Verified traveler

Good location for Petra Rock Area

hotel was adequate and staff was satisfactory however we were initially given a room that was used and not cleaned from previous guest so was a bit put off! We were given another room immediately but with no apology. Reception man did only what was minimally required as he was sleeping and it was night shift ( dont blame him for that it was early morning and no one around). Breakfast was pleasant. I would return if going back to this amazing place (Petra Rocks) as it is good value despite disappointments. Long Long Long walk from lift to room, felt like we were going to another planet!
4/10
Poor
11 Nov 2015
Peter

Maybe worth $30 a night... or less

WiFi is only in the lobby, not in the guest rooms. The lobby is crowded and full of smoke, flies and mosquitoes. The hotel decor is really tired and in desparate need of remodeling. The rooms are dark and dingy. The breakfast was terrible. Hotel reception called my driver a few hours later and demanded that I give him an extra 6 JD that she forgot to charge me. Final rate I paid was about 20% higher than the Expedia quote. Maybe it was the room taxes? Not sure and she never explained. Would never stay there again.
8/10
Excellent
26 Oct 2015
Kumari

Good hotel close to Petra

The Petra Palace Hotel is a medium priced, good hotel close to the ancient city of Petra. It is about 5 mins walking distance to the entrance to of the ancient site. The hotel has good facilities and clean.
6/10
Pleasant
09 Oct 2015
Michael

Petra Palace Hotel

On the plus side, the hotel has good rates and is located very close to Petra. Also, when I first arrived I could not get the A/C to work but the hotel staff promptly got it functioning. On the negative side, the carpet in the room obviously had not been vacuumed for a long time, I could not adjust the A/C once it was working, the mini-refrigerator would not work, and filthy water came out of the bath tub. The grit appeared to be sand. I thought if I left the water run a while it would clear out but it never did so I had to bathe from the sink.
6/10
Pleasant
08 Oct 2015
Cindy

Perfect for Petra

This was an overnight at Petra, and this hotel was just right. The price was very reasonable, their dinner buffet was out of this world, and breakfast was, too. The pool was freezing cold, but lovely nonetheless. Definately would stay here again!
Family
2/10
Poor
20 Jul 2015
Verified traveler

dirty

i plan to book Petra Guest House. Unfortunately, the hotel was full. The location of the hotel is good and close to the enterance of the ruin. But the room is so dirty.
6/10
Pleasant
06 Jul 2015
Thomas

Petra Palace

Great location to entrance of Petra, rooms were modest but comfortable, breakfast was terrible
Family
8/10
Excellent
27 May 2015
Em

Fantastic location even if a little tired

A very affordable and pleasant place to stay so close to Petra.
The rooms have a slightly tired appearance and they are not as polished as the more expensive options however the staff are lovely, the breakfast generous and the pool welcome after a day at Petra.
8/10
Excellent
23 Apr 2015
Hassan
Great location, great staff, great price. Facilities are average but better than what one would expect for the price.
10/10
Exceptional
06 Apr 2015
Mike

Best Price Hotel in Petra

The Hotel is just a couple minutes walk from the Petra Visitors center and entrance to Petra. Very friendly staff and for the price you could not ask for a better room. Some of the more expensive hotels just a little closer to Petra entrance have much smaller rooms.
6/10
Pleasant
22 Feb 2015
Timothy

Great location, okay for the price

The Petra Palace Hotel is in a great location, within easy walking distance of the entrance to Petra with plenty of shops and restaurants to choose from just outside the door. Overall, this is one of those hotels that was probably quite something in its day, but clearly could do with a spiff up now. I'd happily stay there again for the price I paid, but it is a little tired at this point. There are even closer and nicer hotels, if you want to pay for them, but the Petra Palace was spacious, clean and with operating air conditioning. If that is what you need, I'm not sure I'd pay more. Petra itself is spectacular and well worth at least a couple of days.
8/10
Excellent
28 Jan 2015
Verified traveler

Great budget hotel close to Petra entrance!

Great hotel to stay. Very close to the Petra entrance. The room was spacious and clean, and the staff was very helpful.
8/10
Excellent
12 Jan 2015
Sheryl

Great location

Good hotel for the price!
Family
6/10
Pleasant
08 Jan 2015
Mark

Older Hotel with no in room Wifi

Nice staff, clean and comfortable. Wifi only available in the lobby and lobby was cold and not very inviting. Otherwise a great place to stay. Breakfast was included and was a very good buffet.
8/10
Excellent
01 Jan 2015
Keshav

Best option in Wadi Rum

Petra palace is very conveniently located close to the visitor's centre in Wadi rum. This can be a real plus if you are undertaking an ardous trek in Petra during the day. There is no WiFi in rooms and you need to frequent the lobby each time you need to access your facebook / news page. The only English channels available are CNN, BBC and a movie channel. The swimming pool is okay to relax but not a very value added option in Winter.

The breakfast menu is really basic - we had the same menu on all the days we stayed at the Petra Palace. The hotel staff are really helpful and guide you to various tourist spots. The rates are value for money and much preferred to other ones that are very far off from the visitor's centre. The only ATM machine in the lane is inside the Move-n-pick hotel which is close to Petra palace

The rooms can seem a bit dark and the lift does creak and needs maintenance but that's ok for the price you pay

Location & surroundings

Petra Palace
Wadi Musa, Po Box 70, Petra, Jordan

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Petra Palace

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