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Petra Heart Hotel

Petra · Jordan

Toursim St Next To Sanabel Sweets AndView location

9.6/10Excellent132 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.6/109.6
Condition9.4/109.4
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Petra Heart Hotel

Nestled in the mountains of Wadi Musa, Petra Heart Hotel offers convenient access to key attractions. A short drive takes you to Petra's Turkish Bath and the Street of Facades, while the Visitor Center and al-Siq are also nearby.

This hotel provides complimentary Wi-Fi, room service (limited hours), and a restaurant for your dining pleasure. Other amenities include a rooftop terrace, bicycle rentals, concierge services, a picnic area, dry cleaning/laundry services, a 24-hour front desk, luggage storage, and free self-parking. A roundtrip airport shuttle is available for a surcharge.

The 15 air-conditioned guest rooms feature minibars and pillowtop beds, ensuring a restful stay. Bathrooms are equipped with showers, bidets, and bathrobes.

Read more about this hotelShow less

When you stay at Petra Heart Hotel in Wadi Musa, you'll be in the mountains, within a 5-minute drive of Petra Turkish Bath and Moses' Spring. This hotel is 1.1 mi (1.7 km) from Street of Facades and 1.1 mi (1.8 km) from Petra Visitor Center.

Make yourself at home in one of the 15 air-conditioned rooms featuring minibars. Your room comes with a pillowtop bed. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, bidets, and bathrobes. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Guests must provide health documentation Guests must provide proof of COVID-19 vaccination Property does not offer onsite COVID-19 testing Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • At check-in, guests must provide a record of full COVID-19 vaccination.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: JOD 90 per vehicle
    • Early check-in fee: JOD 15 (subject to availability)
    • Late check-in fee: JOD 20 for check-in between 11:00 AM and 3:00 PM
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

Nearby attractions

Petra Turkish Bath 1 km / 0.7 mi
Petra Visitor Center 1.3 km / 0.8 mi
Street of Facades 1.4 km / 0.9 mi
Djinn Blocks 1.6 km / 1 mi
Obelisk Tomb 1.7 km / 1.1 mi
Al-Siq 2 km / 1.2 mi
Petra 2 km / 1.2 mi
Wadi Mousa Crusader Castle 2.3 km / 1.4 mi
The Treasury 3.2 km / 2 mi
Moses' Spring 3.5 km / 2.2 mi
Nabatean Theater 3.8 km / 2.3 mi
Royal Tombs 4.4 km / 2.7 mi
Great Temple 4.6 km / 2.9 mi
Byzantine Church 4.6 km / 2.9 mi
High Place of Sacrifice 6.2 km / 3.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 15
  • hotel
  • Wheelchair-accessible
  • Car park
  • Garage
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Laundry service
Show 11 more facilities & services
  • Bicycle hire service
  • Currency exchange facilities
  • Lift access
  • Shop
  • Terrace
  • Concierge
  • Grill/BBQ
  • Restaurant
  • Breakfast
  • Picnic
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Petra Heart Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Petra Heart Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Petra Heart Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX

    Photos are not available for this room type.

    Petra Heart Hotel

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Petra Heart Hotel

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Petra Heart Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Petra Heart Hotel

9.6
Excellent
132 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.6 /10
Condition
9.4 /10
Amenities
9.2 /10
50 reviews shown
10/10
Exceptional
26 Jul 2026
Eron
Excellent front desk manager.
10/10
Exceptional
30 Jun 2026
Manuel
Impecable el trato que resivimos.
La habitación muy limpia en muy buenas condiciones muy amplia con muchas amenidades
Cama confortable y muy tranquilo el lugar parqueo frente al hotel muy cerca de la entrada de petra.
El desayuno es muy bueno
Partner
10/10
Exceptional
05 May 2026
Ryan
Clean, modern rooms. Best value in all of Petra !
10/10
Exceptional
03 Mar 2026
Theresa
Our stay at Petra Heart Hotel has been amazing! The room is clean, comfortable and updated. The beds are super comfortable. It is close to many restaurants within walking distance. The hotel comes with free breakfast which were all tasty. Most of all, it’s within 5 minute drive to Petra Visitor Center. The hotel Manager, Narati, has been very helpful who gave useful tips visiting Petra as well as restaurants recommendations. He’s very friendly and always willing to help to make your stay comfortable. The hotel is an excellent value for your money!
Friends_and_family Family
10/10
Exceptional
23 Feb 2026
SUSAN
We had the most AMAZING time here! The views from the 4th floor were wonderful-sunset and sunrise!
The staff was impeccable!
If you are treated half as well as we were you will be more than satisfied!
We stayed for our wedding anniversary and it couldn't have been better. The room was spacious, the bed super comfortable and the amenities outstanding!
I highly recommend this hotel. They actually want your business and work hard to makto earn your business.
You won't be disappointed!
The location is great too, with parking rifght in front!
Partner
10/10
Exceptional
02 Jan 2026
Michelle
Booked two rooms for a family of 5, rooms were comfortable and clean. Parking outside was easy to find. Hotel was walking distance to restaurants. Staff was very helpful. Breakfast at the hotel in the morning was good and included eggs to order, toast, coffee and an assortment of local dishes. Great value.
10/10
Exceptional
23 Dec 2025
Samirkumar
Excellent
Friends_and_family Family
10/10
Exceptional
06 Nov 2025
Haruka
フロントマンは親切で、ペトラ遺跡へのアクセスなど詳しく説明してくださいました。夕食も少し歩くとレストランがたくさんあり、おいしくいただきました。部屋は清潔でシャワーもゆっくりあびることができました。セイフティボックスが不調だったことと、レンタカーを停めにくかったこと以外、快適で落ち着いたホテルでした。
Leisure Friends
10/10
Exceptional
13 Oct 2025
Agnes
Great stay, would recommend. Staff were excellent. Only criticism was that our first room smelt of cigarette smoke so we asked to move, new room was great and very clean.
4/10
Poor
03 Aug 2025
Robin
The rooms were old and dirty. Our shower didn’t work in the first room so we had to change rooms.
Family
8/10
Excellent
15 Jul 2025
Paul Michel
The hotel was friendly and the area is convenient
Leisure Partner
10/10
Exceptional
18 May 2025
Hemisha
The room was a good size and the bed was comfortable.

The staff were friendly and accommodating.

We arrived early and although there was no staff at the hotel, a staff member quickly arrived and opened the hotel, let us get ready and stored our bags whilst we went to Petra.

Overall, I was pleasantly surprised given the price we paid.

It was a walkable distance to Petra and there were restaurants nearby where we had breakfast and dinner.

Thank you to the staff for being helpful and accommodating.
Leisure Friends
10/10
Exceptional
09 May 2025
Wilbert
The best place to stay
10/10
Exceptional
07 May 2025
Leilah
We enjoyed our stay at the Petra Heart hotel very much. The staff were friendly and extremely helpful. The room was clean and well equipped, even included free snacks (which came in handy for our hike in Petra). The location was great, only a short ride (3 min) to the visitor centre and a short walk from shops and restaurants. We would definitely stay here again and recommend anyone who is visiting Petra.
Leisure Family
10/10
Exceptional
01 Feb 2025
Vinay
5 minutes away from Petra Visitor center!! Clean rooms and 24 hours front desk. Worth every penny
Leisure Family_with_children
10/10
Exceptional
10 Jun 2024
Katherine
The staff was very friendly and helpful! We loved our stay.
Leisure Family
10/10
Exceptional
24 May 2024
Philip

2 nights in Petra

Great location, clean & comfortable. Staff couldn't have been more friendly or helpful. Gave us great advice on seeing Petra. Right near the restaurant area
10/10
Exceptional
08 Apr 2024
Bret
This is where we will stay every time we go to Petra.

The staff are amazing, the breakfast was great, the room is what we wanted with a great shower after 2 days of walking Petra.

You can walk from hotel to entrance, but it is easier to drive and park in the free parking behind the Mozenpick hotel.

They gave us a ton of information on where to go and how to get there, let us use their microwave to make popcorn.. highly recommend.
Partner
6/10
Pleasant
26 Mar 2024
Terry
Overall, the stay was adequate, and the staff was very attentive, I felt as if I was a VIP. On the other hand, they were not prepared for food service during Ramadan and could not fulfill my needs, though they offered room service daily. Do not expect food service during fasting.
Leisure Self
10/10
Exceptional
28 Jan 2024
jonathan
I was impressed. Considering the price, I didn’t .expect a spacious room and a very good breakfast
10/10
Exceptional
25 Jan 2024
Eric
Nice hotel with clean, quiet and spacious room. People who work there are super friendly. I would definitely recommend this place to anyone who wants to visit Petra.
Partner
10/10
Exceptional
19 Dec 2023
Lilian
Great location, friendly stuff , good parking !
Leisure Family_with_children
10/10
Exceptional
10 Dec 2023
Susan
We were pleasantly surprised by how friendly and nice the staff were. Rooms are clean. Great AC/heat in each room. Rooms are small by US standards but adequate. Showers are like a cruise ship. Big selection of toiletries. They put snacks and drinks in each room as well. They will help you get a tour or pick out restaurants nearby. Great pomegranate tea at check in. I will definitely return. Walking distance to many Restaurants and shops.
Leisure Family
10/10
Exceptional
25 Nov 2023
Shalendra
Great place to stay if you are visiting Petra. The staff is very welcoming and attentive. HIGHLY recommended.
Leisure Family
10/10
Exceptional
19 Nov 2023
Alexander
The staff and owner went above and beyond to make our stay so comfortable and easy. Recommendations on how to do petra, where to eat, what to eat. From giving us some delicious hibiscous drink when we were checking in to key chain when we checked out. It was more like visiting family than staying at a hotel.
The hotel is in a great location for restaurants and things around. Its easy to drive or walk to petra visitor center. The hotel is new and spotless. And bed were very comfortable which is always hit or miss in some hotels but not this one. Thanks for a great stay guys 👌
Leisure Family
10/10
Exceptional
17 Nov 2023
Samuel
Great propoerty for a quick in and out in Petra
10/10
Exceptional
11 Oct 2023
Andrei
Both my wife and I enjoyed our brief stay in this hotel. Breakfast was served every morning and it was delicious. Staff was both friendly and very attentive. Highly Recommend for your next stay. A
Leisure Family
10/10
Exceptional
27 Jul 2023
Yazan
Amazing stay
Leisure Partner
8/10
Excellent
08 May 2023
Marion
Helpful friendly staff, comfortable well equipped rooms. No communal space except dining area.
Business Partner
8/10
Excellent
12 Apr 2023
Karen

Cost and pleasant room, centrally located

Nice and clean hotel located centrally. Walkable distance from restaurants and super markets. The room was cosy and clean.

The receptionist in the morning is very warm and kind. He gave us a complimentary keychain while checking out.

The receptionist in the evening is not very friendly. He did try to convince us into eating in the restaurant endorsed by him, carrying packed lunch to Petra, going for a massage. We didn’t end up trying any of his recommendations.

Breakfast has the usual continental and Jordanian spread with the same options every day. The kind chef makes fresh omelettes as per your requirement.

Overall a very pleasant stay.
Partner
10/10
Exceptional
03 Apr 2023
Matthew

Very satisfied with my stay

Comfortable, clean, well-appointed hotel. Good choice for price category, service was warm and very friendly. Would stay here again.
Friends_and_family Friends
6/10
Pleasant
24 Mar 2023
Tamara
Unfortunately the Expedia website promises “Breakfast included”, which is apparently not true. They charge separately at the hotel.
Leisure Family
10/10
Exceptional
14 Mar 2023
wendy
Very clean. Close to lots of food options and markets. Staff was very friendly and helpful. Rooms are smalls but very comfortable.
Leisure Friends
10/10
Exceptional
09 Feb 2023
Verified traveler

Friendly and comfortable hotel

Very very friendly hotel. Excellent breakfast and the guy in charge very helpful and friendly. Abdullah on evening reception was particularly helpful and friendly, really went the extra mile. Clean room only issue is rooms are a bit cold in winter and so the heater needs to be on for some time to warm it up.
Friends_and_family Friends
10/10
Exceptional
28 Jan 2023
Almaz

Great stay

Great stay, 5 mins drive to the main Petra gate. Staff were friendly and helpful from the moment we arrived. Parking was only on-street but was always plentiful so no issues finding a space. Breakfast was a good selection and the chef made us fresh omelettes which was a nice touch. Overall, a good affordable stay close to Petra. Of course there are fancier places you could stay, but if you plan to spend most of your time at Petra anyway this is a clean, comfortable and convenient place to crash
and also very close to many good restaurants.
Partner
8/10
Excellent
02 Jan 2023
jennifer

A very enjoyable stay in Petra

I had a really enjoyable stay at the Petra Heart Hotel. The staff were wonderful and extremely kind.
Self
8/10
Excellent
28 Dec 2022
Syra
I did a four night stay here at Petra Heart. It was a comfortable stay and the staff here are very friendly and accommodating. The room was clean as well as the bathroom, I liked the fact that it was a walk in shower. Petra Visitor Centre was a 3 min drive or if you are walking then it will take 15/20 mins.
Leisure Friends
10/10
Exceptional
11 Dec 2022
vickie
My travel agent booked this hotel so I went in blind. What I discovered was a phenomenal hotel with out of this world customer service! I travel often and I have stayed in many hotels across the globe in all price ranges and I can tell you this place is a rare find. They went above and beyond and thought of EVERYTHING! The location is also perfect, just over half a mile from the visitor center. If I could give 10 stars I would!! It felt like I was staying with family, I would go back again! Being 2 women traveling alone in Jordan it was the best experiance.
10/10
Exceptional
02 Dec 2022
Gabriel
Very helpful personnel.
Friends_and_family Friends
10/10
Exceptional
26 Nov 2022
Drew
Great staff, very helpful and nice breakfast plus aware of dietary needs
Leisure Family
10/10
Exceptional
22 Nov 2022
Laura
Wow!! What an amazing stay.☺️The staff are absolutely amazing and went above and beyond to make us feel welcome. Ten minute walk to Petra and many great restaurants around to walk to. Would highly highly recommend this hotel!! Best hotel service I’ve ever had!
Leisure Partner
8/10
Excellent
20 Nov 2022
AMOD

Trip advise very helpful

The owners and staff are very courteous with helpful information for planning the trip. Because of their advise we were able to see the entire Petra in one day.
Friends_and_family Family
10/10
Exceptional
15 Nov 2022
Verified traveler

A hidden gem

Excellent stay. Quiet rooms, centrally located. Breakfast could be better, though
Partner
10/10
Exceptional
05 Nov 2022
Matthew
Petra Heart Hotel is super close to restaurants and cafes and a short drive to the Petra visitor centre. The hotel staff were very friendly and helpful and the rooms new and very clean. I highly recommend the hotel for anyone looking for simple and convenient accommodation whilst in Petra.
Business_and_leisure
10/10
Exceptional
24 Oct 2022
FERNANDO
Muy buen servicio muy amable todo el personal cerca de el centro variedad de restaurantes y no muy alejado de la entrada principal de Petra
10/10
Exceptional
13 Oct 2022
Alejandro
We enjoyed very much our stay. We arrived very late at night and the staff was very friendly and informed us and recommended very good tips for our stay there. We were also offered a welcome drink that was a very nice touch that even higher stars hotel do not have. During the rest of the days our experience with the hotel was increasingly good specially with the very friendly and usefull staff making sure our stay was perfect. We really recomend it and will choose it again in our next visit to Petra.
Leisure Family
10/10
Exceptional
23 Sep 2022
Aira
The front desk staff was wonderful very helpful and kind.
Clean room and comfy bed. The best shower I had in Jordan.
The taxi driver that front desk call keep the price but took us to Souvenir shop to make us buy stuff that was the only thing I didn’t like. But everything of the hotel was perfect.
Leisure Family
10/10
Exceptional
13 Sep 2022
Carol
Great hotel- staff is friendly, accommodating and helpful and willing to take time to explain Petra and options. We wanted to get to Petra at opening, so hotel fixed a breakfast for us to take with us. I We asked that it be ready at 5:30 am and it was ready. I would highly recommend this hotel.
Leisure Family
10/10
Exceptional
28 Aug 2022
Yu Heon
Staff was very kind and thoughtful. He prepared breakfast boxes for us (we left early) and gave us lots of information. Very impressive!! Thank you so much!!!
Leisure Friends
10/10
Exceptional
10 Aug 2022
MASOUD

Best hotel in Petra

The staff was amazing they did everything right made us feel home. Room were very clean and breakfast was the icing on the cake
Partner

Location & surroundings

Petra Heart Hotel
Toursim St Next To Sanabel Sweets And, Wadi Musa, Jordan

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Petra Heart Hotel

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