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9.0/10Excellent233 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition9.2/10 9.2
Amenities9.0/10 9.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Moxy Osaka Shin Umeda
Located in Osaka's Fukushima district, the Moxy Osaka Shin Umeda offers modern convenience just a short walk from Grand Front Osaka Mall and Osaka Station City. Enjoy complimentary Wi-Fi, a 24-hour fitness center, and a bar/lounge. Buffet breakfast is available daily (for a fee).
The hotel features 288 guest rooms equipped with LED TVs, private bathrooms with showers, hair dryers, and slippers. Additional amenities include safes, desks, and daily housekeeping. Nearby attractions include the Umeda Sky Building (0. 7 km) and the Osaka International Convention Center (1. 4 km).
The preferred airport is Kansai International Airport (KIX).
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Located in Osaka (Fukushima), Moxy Osaka Umeda is within a 10-minute walk of Grand Front Osaka Mall and Osaka Station City. This hotel is 0.5 mi (0.7 km) from Umeda Sky Building and 2.6 mi (4.2 km) from Kyocera Dome Osaka. Stay in one of 288 guestrooms featuring LED televisions.
Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities.
This hotel has 2 meeting rooms available for events.
Popular amenities
Free WiFi
Dining services
Concierge
Laundry
Gym
Smoking areas
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Sakura Quality
Pets allowed
Pet max weight (per pet) in kg is 15
Pet max weight (per pet) in lb is 33
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
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You need to know
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests traveling with a pet must present their pet's current vaccination record at check-in. The listed optional service fee is charged for luggage storage on the day of check-in, or check-out. Small hand bags can be stored for no fee.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- A separate floor is dedicated to dog-friendly guestrooms only. Guest may leave their dog unattended in the guestroom if the dog is caged; guests must notify the front office and leave a contact number. Dogs are not allowed in the restaurant or other hotel facilities. Dogs must always be kept in a cage or dog cart in public areas.
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Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1000 for children
- Pet fee: JPY 6050 per accommodation, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Japanese
English
Nearby attractions
Umeda Sky Building
0.7 km / 0.5 mi
Grand Front Osaka Mall
0.8 km / 0.5 mi
Osaka Station City
0.8 km / 0.5 mi
LUCUA Osaka
0.9 km / 0.6 mi
Kuchu Teien Observatory
1 km / 0.6 mi
Herbis Plaza
1.1 km / 0.7 mi
Pokemon Centre Osaka
1.2 km / 0.7 mi
Hanshin Department Store
1.2 km / 0.8 mi
Nakanoshima Museum of Art Osaka
1.3 km / 0.8 mi
Hankyu Umeda Main Store
1.4 km / 0.8 mi
Osaka International Convention Center
1.4 km / 0.9 mi
HEP Five Shopping Mall
1.4 km / 0.9 mi
Osaka Science Museum
1.5 km / 1 mi
NU Chayamachi
1.6 km / 1 mi
Festival Hall
1.6 km / 1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 288
- hotel
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- LaunderetteExtra charge
- Multilingual staff
- 24-hour securityExtra charge
- Hotel safeExtra charge
Show 13 more facilities & services
- Currency exchange facilities
- Lift access
- Luggage room
- Bar
- Restaurant
- Smoking areaExtra charge
- Meeting room: 5
- Game room
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
- Tennis
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
GB
English Breakfast
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Osaka Shin Umeda
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Osaka Shin Umeda
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Osaka Shin Umeda
DOUBLE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN COMFORTTWIN • COMFORTTWN.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Osaka Shin Umeda
TWIN COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: TWN.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN GUEST ROOM CITY VIEWTWIN • GUEST ROOM CITY VIEWTWN.CV-GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- GUEST ROOM CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Osaka Shin Umeda
TWIN GUEST ROOM CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- GUEST ROOM CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.CV-GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Osaka Shin Umeda
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Osaka Shin Umeda
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Osaka Shin Umeda
DOUBLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE CITY VIEW TWO BEDSSINGLE • CITY VIEW TWO BEDSSGL.2B-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CITY VIEW TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Osaka Shin Umeda
SINGLE CITY VIEW TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CITY VIEW TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SGL.2B-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE GUEST ROOM CITY VIEWDOUBLE • GUEST ROOM CITY VIEWDBL.CV-GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Osaka Shin Umeda
DOUBLE GUEST ROOM CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN CITY VIEWTWIN • CITY VIEWTWN.CV-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Osaka Shin Umeda
TWIN CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.CV-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Osaka Shin Umeda
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CITY VIEWDOUBLE • CITY VIEW • 1 Bedroom • 26 m²DBL.CV
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Osaka Shin Umeda
DOUBLE CITY VIEW
Room photos
7 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Osaka Shin Umeda
TWIN NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Moxy Osaka Shin Umeda
75
reviews shown
Seng Yen
Great vibes at the hotel. Staff helpfully processed an early check in as a mariott bonvoy member so that was very appreciated. Room is compact and smartly designed, enough space for a couple of luggages to be opened up. Has all the amenities you need in the room, comfortable bedding. Didnt try the breakfast so couldn’t comment. Lots of space within the hotel to hang out if you don’t want to be in your room.
Marcia
The room was a bit small. The thermostat was not easily accessible. The breakfast and staff was excellent.
Norman
Room was a bit small, but everything else just fitted our stsu
Megan
We really enjoyed our stay!
Raychel
Amazing hotel we loved staying here!
James
Will be booking a moxy again!!
Shawn
Everything you need for a trip to Osaka. Good location, easy access to train stations. Staff are extremely friendly and helpful. Nice modern feel, will be staying there again if ever in the city.
Danielle
We liked the quirkiness of this hotel. The free cup of tea or coffee in the morning was a bonus as not all hotels do that. The room was a bit small, but not the smallest we had had on our trip. Staff were super helpful. Location was pretty good as we were out the way of the busy touristy city centre
Geraldine
Moxy Osaka Umeda delivers exactly what you’d expect from a Moxy hotel anywhere in the world—stylish, fun, and comfortable. My room was on a high floor, amazing view of the city, especially at night. Good breakfast with a good variety of dishes that changed daily. The hotel is not too far from public transportation, making it easy to explore the city.
James
Hotel was very clean. Staff were friendly and welcoming, and were able to help when my door key stopped working. One of the lifts had a disco mirror ball which was cool. Didn't use the laundry service, but there are self-service machine which look useful.
Rashmi
Our stay was amazing at Moxy Umeda. Love the friendliness of the staff as well as the cleanliness of the hotel.
Lai Kit
Friendly staff, they all speak really good English. And the room was very clean. Only 14mins walk to Osaka station.
Jaclyn
Nice clean rooms and super friendly staffs, had a wonderful stay! Walking distance to train stations, 7-11s, Lawsons and Family Marts, and plenty of eateries. Would definitely stay here again!
David
Room was nice, location was good and close to stations and staff was helpful
Rebecca
Great hotel, beautifully designed. Bright and colourful. Good size room. Friendly staff. Close to transport
Richard
Relatively new hotel. Everything is good except the hardwood floor was not mopped or vacuumed everyday.
John adolf
The crew was approachable
James
I was Greeted at the Hotel by the Manager Mai and her Team full of smiles and Great Energy !! Just what you need after an exhausting day of travel before I arrived at the property, I had an AMAZING STAY, The Hospitality was FIRST CLAS. A Very BIG ThankYou to all the Fabulous Staff especially Mai :))
The room was Extremely Comfortable and had a great City Outlook, Breakfast was also good with plenty of Variaty.
I would Definitely Recumbent this Hotel
The room was Extremely Comfortable and had a great City Outlook, Breakfast was also good with plenty of Variaty.
I would Definitely Recumbent this Hotel
Adele
Room was lovely and clean but very small - only place to open suitcase was on the bed. Really appreciated the free bottled water each day.
Tien Jin
It is an underrated and with high security level hotel at Fukushima, 15 minutes alway from Umeda and Osaka stations. Clean and tidy, the room for twin bed is large enough to open two large luggages at the same time. The environment and interior are all great. There is a bar at the ground floor which can provide some option when you are thirsty, hotel has also provided two free bottle of water everyday too. There are a lot of food option nearby too. We had a fire situation (should be a small fire) in between the stay. There is an alarm with clear announcement saying what’s going wrong in the hotel, we found that it is really important and that’s something we may miss usually. Safety is importance and a large amount of fireman had arrived to hotel in 10 minutes. I love this hotel and cannot believe the standard is that high with this price point and will definitely be back real soon
David
Good location and everthing you would expect from a Moxy group hotel. Good hotels overall
Maxwell
A great place to stay at.
Gabriel
Great place and staff
Jonathan
Great staff, clean and comfortable hotel close to station
Shui-Ay
No free Wi Fi
Atsushi
Nice area. easy to access to city center and great diner area. No need to transfer from the Fukushima station to KIX.
Kelly
Great sized, comfortable room with modern facilities (a lot easier to walk around than our previous Japan hotel!) with a very comfortable bed after a lot of walking. Staff were fantastic and friendly. They helped us with bar choices and send our luggage to our next hotel. WiFi worked very well. Will definitely look at staying at a Moxy in the future.
Daniel
Solo traveler first time in Japan
Great accommodations for solo traveler. Very close to Osaka and Fukushima station. Nice bar in the lobby
Mojdeh
Osaka hotel
Amazing place good service
Alison
Great people. Refrigerator in the room was too small and not cold.
KAI LUN
Comfy, lively and friendly
The vibe of the property is lively and you have plenty of room at lobby to hang out. The staffs were super friendly.
Room was clean and well maintained. Although the space is limited but was sufficient.
The breakfast was ok, not crazy a lot items but good quality.
Room was clean and well maintained. Although the space is limited but was sufficient.
The breakfast was ok, not crazy a lot items but good quality.
Patricia
Beautiful property, love the concept. Very relaxed atmosphere with great service and friendly staff.
Kevin
A funky hotel in a great area, largest rooms we had in our stay In Japan. Great value for money.
Would recommend staying here.
Would recommend staying here.
Joy
Perfect Osaka hotel
Really comfortable and well located! We were on our honeymoon, and they gave us additional drink tickets to celebrate. If you’re going to the World Expo, the location is great — it’s in a chiller part of Osaka and not far from the expo site. The room itself was very clean and comfortable, and the staff were great! Highly recommend staying here.
Ryan
Very friendly staff. Singed up to Marriott Bonvoy and got early check in and free drinks. Spacious room and food ground floor bar and social area. Stayed in a Moxy in NYC before and Osaka Moxy did not disappoint.
Anthony
Other than the fact that this place is so brilliantly decorated, the staff at the Moxy treated us so well. Mai and Antonio have to get a mention as well as Chef Sergio for hooking me up with a late night off menu grilled cheese. And there is free Pong and a very cool old school Super Mario Pinball machine. Amenities are great and access to Umeda is walkable and the food options around Fukushima are insane. Get coffee at the wEstern cafe near the 7-11. You won't regret it.
Ashley
We were part of a group tour and spent one night there. We stayed an extra night as it said it could accommodate 3 people. We paid an extra person fee when we booked. When we went to check out of the first room, We were told we needed to pay 3000 yen to hold out luggage, which I thought was weird since we were already guests and we spoke with the front desk the night before. When we came back to re-check in, we were told we had an additional fee of 4800 yen to pay for the additional person. I explained no one mentioned that beforehand and we already paid a fee online. Staff told me it was a labor fee because they needed to bring an additional bed up to the room. I explained I have never heard of a labor fee and it was not listed anywhere. The staff agreed that it was not listed anywhere online and they should update it. I explained since it was not listed anywhere, we shouldn’t have to pay. She got a manager who also admitted this fee was not documented anywhere online and “it may make you confused”. I explained I was not confused as the information was nonexistent. He agreed and still expected me to pay. I explained I would be telling the tour company not to recommend them for additional stays as this problem took about 25 minutes and was a lot of back and forth. The manager then stated “can I please offer you a discount?”. I explained I would pay whatever at this point as I just wanted to get into our room. He discounted the fee but I still don’t understand why we paid.
Christian
The whole experience was great. Right next to the train station and staff was super helpful and friendly.
Harriet
Ok. Check in tried to change me for the stay when I’d already paid on Expedia. Room smelt funny. Bed is comfy and shower pressure is excellent
Bruce
Amazing staff very helpful. Front desk gracious and kind. Highly recommend.
Kahlik
Wonderful experience
Jeoffrey
Great spot in a good location! Food and drinks all day and night made life a lot easier when traveling
Alfredo
I really enjoyed the vibe. Seems to attract a young crowd 20-30s and the lobby. 24 hour bar is a very nice touch
Karen
The hotels location was great in regards to access to both Osaka Station and Fukushima Station. From either train station, you can get anywhere in Osaka and outlining areas quite easily. The area is entirely walkable with tons of eateries and bakeries to choose from. We used Osaka as our mainstay and did day trips to other cities and it worked out perfectly. The staff were great… so friendly and offered many suggestions of places to eat and see. They were extremely helpful making phone calls to help us locate a bag we left behind on the Shinkansen from Haneda to shin-Osaka after our extremely long international flight plus the train ride in. We collected our bag, the next morning, with all items (big and small) accounted for, thanks to their help. Moxy rocks!! Highly recommend
Michael
Gut gelegen, ÖPNV keine 5 Minuten vom Hotel entfernt. Zimmer sind klein, aber sehr schön eingerichtet.
Rolanda
It was nice
Stephanie
property was amazing
gerald
Cool vibe and friendly staff. Location is a bit far from major tourist spots but it seems like everything in Osaka is spread out decent value for money. Room was a small but clean.
Rebecca
Great size room with an amazing shower. Great buffet breakfast before our adventures and great staff.
Ivan
Good location
Ces
I booked this hotel because on the Internet, (1) it looks like it’s close to JR lines ( Osaka Station and Fukushima Station ); (2) they have a queen bed which I found rare when looking at hotels; and (3) they have free breakfast. This delivered on all three plus more. The vicinity is very clean and trendy and the staff are very accommodating. Check in and check out was a breeze and if you ask them how you can get a taxi to a train station, they will call one for you. We very much enjoyed our stay here. Thank you!
Johnson
Was good for the price
malacrino
Very nice Staff
Amanda
This is a cute funky hotel, you get greeted with a welcome drink. The hotel is within 500m from a train station that on the circle line that takes you to most attractions.
Cybill
It’s a very nice hotel
Janet
Generally clean. Size of room is very comfortable and if travel guests are from North America, this is a good room size. The best part of the stay is the lack of waiting for the elevator. Spent close to zero minutes waiting for an elevator during my 5 night stay. Not the closest to transit but it's generally convenient enough as a major station (Osaka-Umeda) is within walking distance.
Michael
Loved the ambiance and the staff was very helpful and attentive.
Wing Keung
10 minutes walking to station
1000 yen per luggage will be charged for keeping in counter after check out
1000 yen per luggage will be charged for keeping in counter after check out
Brett
Cleaning staff entered our room 3 days in a row without permission. We had the do not disturb sign on the door. After the first day we notified the front desk and it continued to happen.
ABDULAZIZ
The rooms are small in size, and you have to take a bottle of water from the reception on a daily basis, and it is better to put it in the rooms
Jared
This hotel was a fantastic value, and I'd definitely consider staying here again. It feels new, fresh, modern, upscale yet accessible, and with creative touches to maximize the use of small rooms. Great shower, comfortable bed. Very friendly personal service at the front desk; it was like seeing a friend at the end of every day waiting to welcome us back. Only downside was the location; we often needed one extra transit transfer to get where we were going. Not as convenient as it could be, but after a few days we'd figured out a system. Overall, we really enjoyed the stay.
Paul
Very nice hotel, quite close to Osaka station. The lobby is beautiful and the bar is open 24/7. The food is a slightly odd mix of Western and Japanese food, leaning more towards the former. It seems like they are trying a bit too hard to please a Western audience but everyone was friendly, the rooms are nice and clean with a good size bathroom.
Bernard
Brilliant hotel. Great fun and convenient location. Highly recommended. Staff very helpful and friendly.
Jag
Staff was amazing!! We stayed in Japan for two weeks and we were always kindly greeted by the staff every day and they took care of everything we needed. This hotel will definitely be our stay of choice when we go back! Truly enjoyed the place!
Brett
Very english friendly, located about 15 minutes away from Osaka station by walking, so it was very easy to get around the city.
Renee
We LOVED staying at Moxy!!
Staff we’re friendly and helpful.
Hotel was clean and a really cool space.
An amazing stay and would highly recommend!!
Staff we’re friendly and helpful.
Hotel was clean and a really cool space.
An amazing stay and would highly recommend!!
Livio
Spacious rooms, excellent service, fun vibe.
The hotel staff was fantastic. The rooms are very spacious by Japan standards. The lobby bar has great food, and has a fun and energetic vibe to it. Feels like a hotel for younger couples, in a good way. Directly next to the concert Hall, so ideal location if you're going to see a show. A 15 minute Uber or subway ride to the bustling Dotonbori area.
Justin
Love the pet friendly rooms
Second time in a Moxy hotel, and we loved it. We also love taking our to Pugs with us, so thank you for accommodating that for us. We will definitely stay at the Moxy again.
Jie
It was an amazing stay. Walking distance from JR Osaka and it’s so easy to go to USJ only needs 10-minute by train, mostly important is I was able to bring my dog staying with me all the time, he was able to access all the areas of hotel, I’m going to stay again for sure
Ho
편리한 접근성과 깨끗한 객실, 친절한 응대에 만족
Shinyu
the refrigerator was too small and didn’t even work.
but some of the staff were nice, most the them not caring or no smile at all. maybe they were too tired?
but some of the staff were nice, most the them not caring or no smile at all. maybe they were too tired?
Daniel
Nice, modern rooms. AC was great, one of the few hotels where you couldn’t hear it while working. WiFi worked well. Friendly staff. It does take 15 minutes to walk to Osaka main station, but it’s close to Fukushima station - 5/6 minutes. Breakfast was nice but it would be great to have a bit more choice on some of the days.
CHIHOMI
外資系で、欧米からの宿泊者が多いホテル。コジャレた感じの室内で、全体的に雰囲気は良いですが、日本のホテルのサービスに慣れていると物足りなさを感じるかもしれません。
KOICHIRO
清潔でよかった
Atsushi
スタッフの方たちの気遣いがとても良かったです。
室内も清潔でした。
室内も清潔でした。
Location & surroundings
Moxy Osaka Shin Umeda
7 22 1 Fukushima, Osaka, Japan
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Moxy Osaka Shin Umeda
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