Hotel Hanshin Osaka

Japan , Osaka
Osaka, 5-6-16, Fukushima, Fukushima-ku, 5-6-16
Show on Google | Website | Map

100 reviews shown

8/10

Excellent

04 Mar 2026

Pingyao

好處是隨時有溫泉水可以使用，但是房間空間很小，可以使用的桌面放東西也很少。

8/10

Excellent

20 Feb 2026

Lorraine

Great location. Room was good.

Family_with_children

8/10

Excellent

12 Jan 2026

Derald

Staff can use English to do a light conversation. Breakfast selection is a light japanese dishes + continental western style.

Leisure Family

6/10

Pleasant

06 Dec 2025

Kamaljit

Hotel needs a renovation

10/10

Exceptional

23 Nov 2025

Vincent

Excellent

Leisure Family

10/10

Exceptional

21 Nov 2025

Stuart

The room was big compared to some other hotels we used. Bed was comfortable. Very close to station on the loop line. Family mart outside. The spa water in the bath was nice. Tax was a bit higher at 1400 yen. Check out was 12pm so the extra time was good. Would use again. Nice view of the city from floor 19.

Leisure Partner

10/10

Exceptional

18 Nov 2025

ROGELIO

Would highly recommend! They are very friendly and the hotel is clean with decent sized rooms! Plus you’ll be right by a station which is great!

Leisure Partner

10/10

Exceptional

09 Nov 2025

Shay

This was the best hotel we stayed in while were in Japan. The view was amazing from our room. The staff were super nice. The room was spacious and beds were comfy. Definitely staying here again on our next trip

Leisure Partner

6/10

Pleasant

06 Nov 2025

jonathan

Room was OK but felt a little cramped and worn.
Not a big of the self check in, theres lots of staff there anyway at reception so made the check in feel a bit impersonal.
Staff was helpful when we had requests.

2/10

Poor

05 Nov 2025

Vincent

I don't usually give hotels this bad a review. Yes, the hotel is in a very convenient location, but still, I can't convince myself to believe this is a four-star hotel when the hotel is giving us two-star hotel service. First of all, the facility was very poor ; the private onsen bath was so small that my father couldn't even use it, and the bathroom had very poor ventilation that I found it difficult to breathe after closing the door. Secondly, your staff seemed untrained and had extremely poor English communication and problem-solving skills. When we were checking in, the staff who assisted us told me my reservation was supposed to have two separate beds. He said yes, there are. Afterward, I found out there was only one double bed in the room; it was not as he mentioned , with two separate beds in each room. When I asked him, he said I had ordered three double rooms, so there were no two separate beds. He seemed like an intern who didn't understand English, and the worst part was that no other staff guided him or even tried to help the situation. If he had difficulties understanding English, why didn't he use a translator? To be frank , I am not a native English speaker, but at least I ask and learn if I don 't understand. Even the next day, when I asked the staff about the details of the public onsen, the same thing happened. Again, they didn't understand English but didn't use a translator. In the end, I just took an English onsen handbill myself.

8/10

Excellent

02 Nov 2025

Mark

I did not take breakfast in the hotel

Leisure Partner

10/10

Exceptional

03 Aug 2025

Geoffrey

Room had good views of Umeda from 17th floor. Men's baths are being retired so not available. Check out at 12 means check-ins not till around 3. Across road from Fukushima station so easy walk with bags. Good breakfast mix of western and Japanese buffet. Chef will make you an omelette if you ask.

Leisure Family

8/10

Excellent

19 Jul 2025

Ayumi

Location was excellent. Staff was good. Male spa was under repair which would be very disappointing for male guests.

Leisure Family

10/10

Exceptional

16 Jul 2025

Rodolfo

Literally right outside of a train station, with the Osaka loop station being the next one over! Osaka was beautiful, out view from out room was fantastic and the amenities provided were great too! The breakfast buffet provided was very nice and I enjoyed trying japanese tea for the first time. God willing, If I ever returned to Osaka, I'd want to stay at this hotel again!!!

Leisure Family

10/10

Exceptional

01 Jul 2025

karen

The room is convenient located near the train station. Clean and friendly staff.

Leisure Family

10/10

Exceptional

19 Jun 2025

Susan

Rooms were clean, comfortable and quiet. The hotel staff was amazing!

Leisure Friends

10/10

Exceptional

12 Jun 2025

Matthew

Absolutely wonderful room, wonderful service. They went above and beyond for us.

Partner

8/10

Excellent

02 Jun 2025

Ambreen

It’s nice place but be aware the fixtures are old.

Leisure Family

10/10

Exceptional

26 Apr 2025

Curtis

The ability to select hot spring water or city water was great.

Leisure Partner

10/10

Exceptional

25 Apr 2025

Rene

Love the onsen water in the room bathrooms!

10/10

Exceptional

24 Apr 2025

Richard

Very close to the train station lots of places to eat nearby

Leisure

8/10

Excellent

18 Apr 2025

Tracy

Close to station and food places. Mostly clean and nice mineral bathing. Mist down side things were smoking room like a closet no air and mold in bathroom especially under sink

Leisure

10/10

Exceptional

07 Apr 2025

Richard

Customer service was fantastic check in and check out was easy

Leisure Family

8/10

Excellent

05 Apr 2025

Steven

Clean and convenient

10/10

Exceptional

05 Apr 2025

berangere

Very comfortable hotel with good spa bathtub ( hot special spa water).
Spacious. Very good view form high floors.
Very nice staff.

I havent really seen pretty areas in Osaka so in absolute I gave a 3/5 for the area aorund the hotel but may be Osaka as a town is onyl 3/5 anyway in terms of urban presentation. I preferred much more Kyoto.

Leisure Family

8/10

Excellent

26 Mar 2025

Jackie

Comfortable and Convenient

This is a very nice hotel that provided a comfortable room. I didn't use room service so I'm not sure if it was available. The hotel is nearby the train station which made it convenient to visit destinations such as the Osaka aquarium. There were good local restaurants around and a convenience store very close that made this a good hotel. The breakfast was good although it was a bit expensive.

Self

6/10

Pleasant

15 Mar 2025

RADU

Subpar 4 Stars maybe 3.2...

The hotel appears somewhat dated, and certain amenities commonly expected in a four-star establishment are lacking. For instance, coffee and tea facilities are not provided within the guest rooms; instead, they are available only in the reception area. While a mini fridge and an electric kettle are provided, there are other areas of concern.

The room windows are single-pane, resulting in noticeable external noise infiltration and insufficient temperature and sound insulation. This also leads to significant condensation on the windows during colder months, creating an unwelcoming atmosphere. I found it necessary to wipe down the condensation multiple times daily to maintain comfort.

Additionally, the quality of the towels provided was subpar; they were thin, absorbed moisture poorly, and remained damp, contributing to an overall humid environment. The air purifier in the room appeared to further increase moisture levels, prompting me to disable its humidifying function.

Furthermore, the only pillows available were filled with barley, which made them uncomfortably firm and difficult to adjust, and no alternative options were offered.

Overall, while the hotel does meet basic requirements, several elements detracted from the overall experience, especially when considering its four-star rating.

Partner

10/10

Exceptional

26 Nov 2024

RAY

Clean, convenient.

A slightly upscale hotel, conveniently located on the Osaka loop line.

Friends_and_family Family

10/10

Exceptional

25 Nov 2024

Joy

We arrived at the hotel 2 hrs early, and the front desk person allowed us to check in. I am very thankful for the hotel staff gesture.

10/10

Exceptional

11 Nov 2024

Verified traveler

Overall the staffs are very respectful though difficult to communicate. Very few staff especially those in the reception area speaks english. Sakai is one of those who understands and speaks english well. She is very helpful together with Kato in handling our problem and request.

Friends_and_family Family

10/10

Exceptional

10 Nov 2024

Rion

8/10

Excellent

03 Nov 2024

Isabel

Very close to the station

10/10

Exceptional

01 Nov 2024

Simon

I had mistakenly booked a room with only one bed. The hotel staff were very friendly and polite and helped me arrange for a new room with more beds and guided me through the new charges which were very affordable. We had a wonderful stay despite the initial stress. The hotel is very close to Shin-Fukushima station and getting around was easy! The hotel was very clean and quiet after a long day of site seeing. Would highly recommend!

Leisure Family

10/10

Exceptional

29 Oct 2024

Brian

Close to public transport and a wide variety of eating options. The breakfast is good

Leisure Self

8/10

Excellent

19 Oct 2024

Lee

One night after 19 hour journey

Only stayed a night but location seemed good it was clean and spacious. Slept well.

Friends_and_family Friends

6/10

Pleasant

18 Oct 2024

Michelle

The location of the property for train station ease was convieniant. Need to walk a bit to get to less busy, cleaner feel. Breakfast buffet was very average. It was presented nicely but the variety was not great and the eggs were a strange runny texture.

Leisure

8/10

Excellent

13 Oct 2024

Virginia

Room was in a tired condition. Felt outdated

Business

8/10

Excellent

12 Oct 2024

Verified traveler

No tattoos allowed

Check in is overly complicated, even for residents of Japan. Hot spring water in the bathroom is a nice touch, especially since no tattoos are allowed in the hotel bath. Nice city views from the big windows. The bed was larger than most in Japan and very comfortable. Parking at the hotel was 3000 yen for one day! You could find cheaper parking at a nearby lot.

Partner

10/10

Exceptional

06 Oct 2024

Victoria

Definitely recommend

Leisure Family_with_children

10/10

Exceptional

04 Oct 2024

Andrea

Very nice hotel, clean and quiet, friendly staff. Room and bathroom were good size and comfortable. Option in bathtub to use hot spring water which was a nice perk. Close to train station, walkable area with shops and restaurants, area felt very safe. Would definitely stay here again.

Leisure Family

8/10

Excellent

01 Oct 2024

Verified traveler

Location, location and good service.

Location is excellent, right across of the Osaka loop that connects with subway and rail. Rooms have good size, bottle of water is provided daily. A nice feature is that you get water from the spa to soak in your own room, with spring water filling your bathtub to relax and rest after much walking in Osaka. My only negative point was the breakfast, i purchased a breakfast for the first day and it was overpriced and mediocre. No expresso or cappuccino just a watery very weak brew, and no much variety. My advise is, say no to the breakfast and go around, there are plenty of better choices, including a coffee shop Tully's in the building. Customer service in the hotel is excellent.

Friends_and_family Family

10/10

Exceptional

07 Sep 2024

Charissa

There were many convenient dining options nearby! Super walkable area with restaurants to explore. The JR station is right outside the hotel which makes getting around very easy. The hotel itself has a great atmosphere and very professional, helpful staff. It's clean, well maintained, and offers many ammenities. I was very comfortable and happy with my stay.

Leisure Self

10/10

Exceptional

18 Aug 2024

Sukhjinder Kaur

Located near Fukushima Station.
Lovely staff always ready to help.
Will definitely be returning again.

Leisure Friends

8/10

Excellent

27 Jul 2024

Anders

Really close to metro line. Lots of food options close by

Leisure Family

6/10

Pleasant

16 Jul 2024

David

Convenient location for a few days. Room was dusty on arrival. Four beds in a room built for two ( we needed 3) meant lots of climbing over beds to get around room. 2 beds plus bed settee would have worked.

Leisure Family

10/10

Exceptional

12 Jul 2024

Khaldoun khaled suleiman

Definitely I will go back

Leisure Family

10/10

Exceptional

09 Jul 2024

Arunkumar

Spacious room, excellent location.

Leisure Family

10/10

Exceptional

09 Jul 2024

Nellie

The room was very specious with a great view. There’s a convenience store right next to it plus other restaurants including McDonalds for the kids. The train station is within walking distance which makes it convenient to get around. Overall we enjoyed stay.

Leisure Family_with_children

6/10

Pleasant

02 Jul 2024

Karin

The hotel could’ve been cleaner. Carpets and floor tile in bathrooms were dirty

Leisure Family

6/10

Pleasant

27 Jun 2024

Nereida

It was ok.

6/10

Pleasant

27 Jun 2024

Cindy Fung Hing

This hotel was a little run down for Japanese standards. The first room we had had leaking toilet and smelled of cigarettes. Second room the carpet was ripped but decided it was better than the other one. And it smelled of cigarettes. The good thing about this hotel was that it had a nice view and the best feature was the natural hot spring water that left my skin soft and smooth. The location was central location to everything.

Leisure Family

4/10

Poor

24 Jun 2024

Chanh C

The facility was dirty and the room were cramped with beds with no room to walk.

Leisure Family

10/10

Exceptional

20 Jun 2024

ChenLun

Great hotel

Great location. Friendly staff. But no coin laundry.

Friends_and_family Family

6/10

Pleasant

13 Jun 2024

Phil

There was thick mold on our bathroom ceiling and we were also charged at check in an extra Osaka city tax that was not mentioned on the booking site. This was disappointing as otherwise the size of the room and staff service was good.

Leisure Partner

10/10

Exceptional

31 May 2024

jesus

Excellent place to Osaka just across MRT stations

Leisure Family

10/10

Exceptional

16 May 2024

Rhiannon

The rooms have hot spa water you can run for a private spa in the bath.

Leisure Partner

10/10

Exceptional

15 May 2024

Kimberly

This room felt big compared to all the other hotels we stayed at in Japan. This is so close to the train station, restaurants, and other places of interest while in Osaka.

Leisure Family

10/10

Exceptional

09 Apr 2024

Sophia

A great option for those who want to be literally across the street from a train station! For a triple, our room was the largest we had in Japan with plenty of room for all of us to lay out our various 5 luggages. The hot spring water was an amazing amenity as well!

Leisure Friends

10/10

Exceptional

05 Apr 2024

Douglas

Very good hotel in a convenient location. JR line across the street; take one stop to Osaka Umeda station and you will have access to most of the rails and metro for Osaka. Lots of eateries around the hotel and the hotel is super clean. A bit small but, hey you are here to sight seeing not to be cooped up in the hotel room.

Leisure Partner

10/10

Exceptional

18 Mar 2024

Ethan Palmer

Fantastic!

Leisure Friends

10/10

Exceptional

13 Mar 2024

Michelle

Very good location. You can use onsen water in the tub, that was a bonus. Really good location close to the osaka station and the loop line.

Leisure Partner

10/10

Exceptional

04 Mar 2024

gamboa

Near Universal, Great price and location. BIG

It was wonderful! Remember to check the B1F for the gourmet zone. Theres a family friendly sushi bar. Even though it has no coin laundry there are several around the neighbourhood. Only two stations away from Universal Park Osaka! Big room with big beds for the four of us at a great price! It doesnt include breakfast but there are plenty of options around. 15 minutes away from Universal-Nintendo Park. The subway station is at 5 minutes walking. Great, wonderful place!

Friends_and_family Family

10/10

Exceptional

29 Feb 2024

Hong Hoo

Convenient, near main train station and shopping areas. Good service and courteous staff.

Leisure Partner

8/10

Excellent

09 Feb 2024

Brandon

Very clean hotel rooms! A lot of amenities! Not too far from the subway station. However, they didn't provide laundry service which was very odd for a large hotel. It may have been the language barrier when I asked but I couldn't find it in their directory/information book.

Leisure Friends

10/10

Exceptional

15 Dec 2023

Goh Chee Keen

Away from Osaka hectic pace, but central still, accessible if you not confused by Osaka train station. Each track serves multiple routes, got to listen careful for train direction boarding.

Leisure Family

8/10

Excellent

01 Nov 2023

Shuk

The hotel is next to Fukushima Station, very convenient to get around anywhere. There are good restaurants nearby. Staffs are very friendly, room service daily. We will come again next time we come to Osaka.

Leisure Family

10/10

Exceptional

25 Oct 2023

Savalai

Ideal location! In front of Fukushima station which is just none stop away from Osaka station. There is a McDonald's, Familymart and Lawson's steps away from the hotel. I didn't buy the breakfast package. So, I can't comment. There are nice restaurants both in the hotel and around. Tully's cafe is right next to the reception. Very handy. Enjoyed their Onsen . No time to use their sauna. Very reasonably priced. I would stay again. The downside is that the hotel nis not spanking new. Age shows. But the staff and service compensate for it!

Leisure Partner

10/10

Exceptional

14 Oct 2023

Seul-Gi

Loved the hotel, stunning view from the room, spacious for japanese standards, great staff and all perfect location, being right next to fukushima station and the osaka loop.

Leisure Partner

10/10

Exceptional

14 Oct 2023

Susanna

As a family of four it was wonderful to find accommodations with four separate beds. The hotel is half a block from the train station and has many restaurants in walking distance. The hotel breakfast was amazing and I would highly recommend it.

Leisure Family_with_children

10/10

Exceptional

16 Sep 2023

Frances

Room spacious, restaurants and coffee shop in the hotel very convenient. Hot spring water at the room, is super cool and relaxing.

Leisure

10/10

Exceptional

01 Sep 2023

Jeff

Great location right next to a train station. Plenty of food options and the area is gaijin-friendly with regard to English menus and/or QR menu options. Would stay again.

Leisure Family

10/10

Exceptional

02 Jul 2023

Wai Sze Gigi

You can enjoy ahoy spring bath in your room

Leisure Family

10/10

Exceptional

27 Jun 2023

Roberto

The staff was awesome!!

Leisure Family

8/10

Excellent

27 Feb 2023

Suetngan

Hotel was on the Osaka loop line, a station is right across the road. However it is quite a walk to the metro stations. A dining complex and a Tully cafe is located right besides the property. In the area, you can also find plenty of local restaurants. One definite advantage is that the airport limousine stops at the hotel from Itami airport.

Leisure Family

10/10

Exceptional

21 Nov 2021

Tanja

A great location!

Leisure Family_with_children

8/10

Excellent

04 Jan 2020

Had a great stay. Impressed with the hotel given the reasonable price. Great location, right next to the train station and 10 minutes walk from Osaka Station /Umeda

Leisure Family

10/10

Exceptional

21 Dec 2019

2millionmiler

Close to everything. Many local izakayas in the area!

Leisure Partner

8/10

Excellent

12 Nov 2019

cheng geok

Comfort

Like the spacious room and big twin bed. Reception staff is english speaking and helpful.
Room is clean but would like a firmer bed. Also, although non smoking room, can still detect a slight lingering of cigarette smell when you enter. Request for room with city view and high floor and was very very pleased with the view.
Hotel is right across JR line Fukushima Station. No subway though, so must use JR line to access any subway line at Umeda subway station. The JR line goes direct to Kansai airport but do ask reception for timetable of train departure. Also take note, that only carriage 1,2,3,4 will arrive at Kansai airport. Plenty of food nearby..

Partner

8/10

Excellent

25 Oct 2019

Yen Guan

Hotel Hanshin Osaka

Great stay and near family mart stores. Location is good beside Osaka loop line. Overall good location and food is nearby

Family

8/10

Excellent

22 Oct 2019

Yen Guan

Osaka hotel stay

Great location near the osaka loop line and liked the natural spring that is available. Breakfast buffet was good and has variety

Family

10/10

Exceptional

13 Oct 2019

Thiago

Nice staff and good location

Leisure Family_with_children

8/10

Excellent

30 Sep 2019

JayHu

Direct opposite of Fukushima station, many eatery stalls nearby. Room is very clean, quiet and Customer Relation staff is helpful and friendly. Only drawback is no shopping mall around the area.

Friends_and_family Family

8/10

Excellent

05 Aug 2019

Verified traveler

Location next to train station and lots of restaurants around

Leisure Family_with_children

8/10

Excellent

15 Jul 2019

Verified traveler

Great location right next to the metro and one stop from Osaka.
Rooms are very ... very small

Leisure Partner

10/10

Exceptional

06 Jul 2019

Rachel

Great location hotel w Tully coffee

Great location with several eateries around the hotel. Family mart is right next to it.
The best thing is that the hotel is just opposite the train station to goes to airport directly.

Friends

10/10

Exceptional

02 Jun 2019

Teresa

My family and I loved our stay here. This was our first time to Osaka and the close proximity of restaurants, convenient stores, and subways made it perfect!! The hotel was clean and the staff were very accommodating. The only trouble we had was the walk to and from the hotel, to get to our bus terminal, which was about 15 minutes away. I will recommend this hotel to all our friends and family!!

Leisure Family_with_children

8/10

Excellent

18 May 2019

Verified traveler

Overall is good.
We book for 4 people in the room. Room is slightly spacious in comparison to other hotels that we have stayed in.
Bed size is big for each person.
Hotel is very near to Shin Osaka Station.
I hope you do not confuse between Shin Osaka Station and Osaka Station because it is two different station.
Friendly staff.

Leisure Family

8/10

Excellent

25 Apr 2019

Verified traveler

It was absolutely convenient. jR station was just across the road. Spacious for my family with two kids

10/10

Exceptional

20 Apr 2019

Verified traveler

Close to a local station, right across the road.

Not in the main busy, restaurant, shopping area. But close by public transport.

Nice hotel, good view, polite staff.

Leisure Family

8/10

Excellent

11 Apr 2019

Verified traveler

Excellent location, right next to Fukushima Station or just 10 minutes walk to Osaka Station. At the basement there are food center with a lot of varieties to choose from.

Room is big enough to fit a family of 4, kids age 7 and 10. Large TV with mirroe share and built-in Youtube app so great in-room entertainment. The breakfast is great with variety of food and the food never goes empty, the staff refill empty plates until 9:45 am (breakfast ends at 10:00 am).

I'll definitely consider to stay at this hotel again for my next trip to Osaka. Great hotel.

Leisure Family_with_children

10/10

Exceptional

10 Apr 2019

M G

MGV

It was very clean, near trains, good neighborhood and amazing variety of breakfast choice best ever breakfast!!!

Partner

8/10

Excellent

26 Mar 2019

Carey

Nice placw

The staff was very friendly and helpful, because of them I'd stay there again. Also the location is very close to the train station which is great.

Family

8/10

Excellent

03 Mar 2019

kin

Bathroom has hot spring water for your bath.

Room is reasonable size , bigger than I’d expected.

Staff friendly, English communication adequate.

Just 1 minute walk to JR train station directly across from hotel , only one stop to Umeda/Osaka station which is where you find all major department stores and tones of foods, cost only ¥120 each way, very convenient !!

Family mart in front of hotel , 7/11 is also just across the road, plenty of restaurant near by including Macdonald

I would stay again.

Leisure Family

8/10

Excellent

23 Dec 2018

Verified traveler

Next to JR Fukushima station, a plus in getting to KIX airport with direct train service. Within walking distance to Umeda sky building and Osaka station.

8/10

Excellent

23 Dec 2018

Verified traveler

Small room but very close to train station. Appreciated new towels and bed made every day.

10/10

Exceptional

13 Dec 2018

Masato

Nice hotel with a spa

The hotel was right in front of the JR Fukushima station. Very clean hotel with a nice spa.

8/10