Name: APA Hotel Osaka-Higobashi-Ekimae
Address: 1-2-1 Tosabori, Osaka, 550-0001, JP

10/10

Exceptional

21 Jul 2026

Eddie

Great clean and comfortable visit

Family

10/10

Exceptional

18 Jul 2026

Camden

The staff were excellent, having english speaking staff on standby. Too, my booking wasn’t connected to my passport, and the staff were extremely helpful with finding my booking.

Self

10/10

Exceptional

06 Jul 2026

Daniel

Amazing location huge accommodation. Does get quite bit people coming and going two restaurants one one second floor and 30th. Rooms quite accommodating. And public bath was real experience and was free for those who stay at hotel.

Self

10/10

Exceptional

21 Jun 2026

Toby

With an amazing view from the 29th floor and direct access to the transit network, this was a great stay for our time in Osaka. Service was excellent, really great value for money. Would recommend.

Partner

10/10

Exceptional

20 Jun 2026

Paul

For the price, the amenities are great, and the property is nice, but the location is nice for almost any price.

Self

10/10

Exceptional

10 Jun 2026

Francisco

Location of the hotel was conveniently next to the subway station.

6/10

Pleasant

09 Jun 2026

Katelyn

Drier was not working - asked staff for help. No help was granted. They just left us a note saying it was working fine.. We did 3 loads of laundry as we didn’t want to fill the driers full - we filled less than half and they were still very damp after 1 hr of drying… very disappointed - we wasted a lot of YEN and no help from staff.. Really disappointing

Partner

2/10

Poor

02 Jun 2026

Dev

Out clothes

10/10

Exceptional

27 May 2026

Chantal

Le Check-in et check-out très facile. J’ai pu faire envoyer ma valise à Tokyo à la réception mais la compagnie s’agaça qu’ils utilisent à briser la fermeture éclair de ma valise et elle était ouverte. C’était bien frustrant. Toutes les informations étaient indiqué sur la télé donc pas besoin de demandé. Petite chambre mais le lit était confortable après une journée de marche. Le métro ou train est à côté de la réception ce qui est bien pratique

Self

10/10

Exceptional

26 Apr 2026

Gorgie

Clean rooms

6/10

Pleasant

26 Apr 2026

Curtis

Pleasant

25 Apr 2026

Sharon

I wasnt a big fan of their breakfast menu not much selection. The location was convenient right next to a station and walking distance to quite a few places. Staff weren't very friendly or helpful. Wouldn't book here again.

Family

8/10

Excellent

16 Apr 2026

Marietta

Breakfast was good. Connection to the Metro was very convenient and eating places nearby were good.

Partner

10/10

Exceptional

08 Apr 2026

ulises

Awesome location, staff, and clean. There is a hospital nearby so there will be sirens if you sleep with your window open. Great view and the ramen across the street is amazing.

Family

8/10

Excellent

07 Apr 2026

Richard

Pretty basic hotel but clean and well located just outside a metro station.

Self

10/10

Exceptional

06 Apr 2026

Linda

Breakfast was great. I avoided the European stuff and sampled all the Japanese salads, pickles, soups etc. Fabulous!!

Self

10/10

Exceptional

31 Mar 2026

Lawrence

Clean room
Understanding and accommodating staff

Self

10/10

Exceptional

28 Mar 2026

Victor

Wonderful staff! Great people. Quiet hotel with a great location

10/10

Exceptional

27 Mar 2026

Eric

Clean room, train station right outside door, staff really nice

Self

10/10

Exceptional

27 Mar 2026

yoshie

Helpful staff

Partner

10/10

Exceptional

22 Mar 2026

Ren cassidy

Room was clean! I like that all the information and details were shown in the TV.
Theres also a starbucks within 2 minute walk.

Self

6/10

Pleasant

08 Mar 2026

Olivier

Small room, washer

10/10

Exceptional

01 Mar 2026

Colleen

Easy check in. Very clean room. So easy to hop onto the metro.

Self

10/10

Exceptional

19 Feb 2026

Derek

It was good

10/10

Exceptional

19 Feb 2026

Miguel

Great room and service would recommend

8/10

Excellent

08 Feb 2026

rhys

Great customer service, very clean and professional and is in a great location to get the train anywhere you need to go.

10/10

Exceptional

30 Jan 2026

Grigory

Every transaction with hotel staff was frictionless. The room is small, but has every amenity. The price is excellent, for the APA location in Osaka is likely one of the best possible for a visitor. The area of the city is rich, riverfront with some foreign embassies, some offices and some residential . Many parks too! It is clean and lively , yet without being crowded. There are many traditional and Italian restaurants around! Museums, convention centre, all walking distance, and if you want to explore Osaka, Metro station right at the hotel entrance too. The hotel provides a laundry machine room, sauna, and has a breakfast restaurant (which is a thing surprisingly hard to find in Osaka; most food places are lunch and dinner only!) I recommend.

Business Self

10/10

Exceptional

19 Jan 2026

Perry

The staff was incredible and super kind. The rooms were super clean as well! I had the opportunity to use the public bath and it was a wonderful experience

10/10

Exceptional

09 Jan 2026

Julian

Staff was quick, room was a little small but it was very clean and comfortable. Right on a station, so getting around was super easy. Great location.

Leisure Friends

6/10

Pleasant

04 Jan 2026

Nina Lei Onzuka

The room was very small for two people. Staff was nice and accommodating. There's a laundry with 4 washer/dryer on the 2nd floor. Convenient. Morning breakfast is served daily. Food is tasty and assortment of food.

Leisure Partner

10/10

Exceptional

16 Dec 2025

Adolfo

Great hotel, lovely people I went on a solo trip for a whole week and they walked me through everything to feel welcomed. food recommendations, spots where to go and shop just ask!! People are super nice and approachable I’ll be back within a month lol

Business_and_leisure Self

10/10

Exceptional

15 Dec 2025

Nilakshi

Everything was in place

Business

10/10

Exceptional

09 Dec 2025

Salvador

Breakfast was good

Leisure Partner

8/10

Excellent

04 Dec 2025

Bradley

This hotel is starting to slip.
No more good service ,the little touches are disappearing. Hotel rooms need a refresh

4/10

Poor

02 Dec 2025

David

My worst experience in a APA hotel unfortunately. My room was the tiniest as possible and it got hot. They control the AC so in winter time they won’t allow you to use the cool mode. I had to leave the window open. The is ok but very small. It’s well located by the metro station just downstairs but with no elevator or escalator so let me tell you with your suitcases you will feel it.
I couldn’t experience thr restaurant at the top because it was closes or fully reserved. The one downstairs is good and healthy. All restaurants are very strict on time. Outside of the window opening you won’t have your breakfast. The staff was not helpful with my ac situation and when i lost my receipt to log inin their system…

Business Self

6/10

Pleasant

16 Nov 2025

Michael

During cooler seasons many hotels in Japan including this one turn off their central AC to save energy. I and I’m sure many other people still prefer a cool room. Unfortunately because the AC was turned off the room was always hot and when I talked to the staff they simply tell you to open the window which only allows so much air to come in. I feel that if you pay for the room you should be able to have full control over things like that. At night I would constantly toss and turn because of the warm temperature.

10/10

Exceptional

10 Nov 2025

Alex

APA Hotels are super great!

Leisure Partner

10/10

Exceptional

27 Oct 2025

valinda

Everything was fine . Room was a bit small, curtain had a hole in it and was broken. Shower curtain should be replaced. A little awkward taking a step up into the washroom.
Overall a little expensive for this hotel

Friends_and_family Family

10/10

Exceptional

21 Oct 2025

Scott

Everything was really good

Business_and_leisure Self

10/10

Exceptional

14 Oct 2025

William Keith

Overall found this to be excellent accommodation. The only negative was limited laundry facilities, too few machines for number of guests. Room was comfortable and excellent amenities.

Leisure Self

10/10

Exceptional

08 Oct 2025

William

Very convenient area close to the subway. Staff were super customer service and went over and above what i would expect. I left my laptop in a cab and staff helped me phone the police department to confirm that the in fact had it before I made my way down to pick it up. All this was in japanese as english is my first language.

Partner

6/10

Pleasant

06 Oct 2025

Lee

Ok but not worth it

Near the subway but far from both dotonbori and Umeda so had to rely on it.

Bed was extremely uncomfortable.
Spa is ok but tiny

The room was the smallest I’ve ever been in and I paid the most for the entire trip. Totally not worth it

Self

2/10

Poor

02 Sep 2025

Timothy

Could not contact the hotel, even after email and going thrkugh expedia. Nothing. Terrible customer service...booked and paid for a room, but expedia booked the wrong day. Immediately attempted to rectify and there was zero assistance given. I will never book with APA again.

8/10

Excellent

23 Aug 2025

Daniel

Standard APA Hotel; however, the single room is smaller than the single rooms in Kobe and Himeji. Cleanliness is good and provided ammenities are good as well. Perfect for solo travelers and duo travelers (packing light).

Business_and_leisure Self

6/10

Pleasant

15 Aug 2025

Tung

ok

6/10

Pleasant

09 Aug 2025

Rebecca

The staff were nice, and spoke relatively decent English, which made it easier to communicate (which was much appreciated). However, the room that we were set up in smelt horribly of cigarette smoke, and the only way we could get rid of it was by running the air conditioning for a very long time. Overall, the building was very nice, but our room, I don’t know about other rooms. But our room was not nice.

Leisure Family

10/10

Exceptional

27 Jul 2025

Johnathan

Decent hotel stay. Not enough dining options very close by, so you’ll need to walk up close to Umeda, but it’s not an issue. Staff were kind, it’s APA, so you get what you pay for.

Leisure

6/10

Pleasant

30 Jun 2025

Martyn J

Small rooms and unnecessary check in

The hotel rooms was extremely small. There was no room to move about and the bathrooms are tiny little capsules. The check in process was long and unnecessary with staff just watching you struggle

Friends_and_family Friends

10/10

Exceptional

27 Jun 2025

Paul

Convenient and comfy stay

Booked this lodging pretty late, but enjoyed staying at this chain. The location was surprisingly convenient as it was really close to the metro entrance. The area was relatively quiet, but really accessible to the touristy areas of the city. Comfy rooms overall. A nice stay that is easy to travel from.

Friends_and_family Family

10/10

Exceptional

24 Jun 2025

Daniel

I try to stay at APA hotels while in Japan as they are always clean and safe and the staff are always polite and professional. This hotel is near restaurants and convenience stores and the Tokyo metro is connected to the hotel so it’s easy to get around. The ramen place across the road is amazing. I highly recommend this hotel to stay at when visiting Osaka.

Leisure Self

8/10

Excellent

22 Jun 2025

Melany

It was a very large hotel with many amenities.

Leisure Family

10/10

Exceptional

20 Jun 2025

scott

Absolutely fantastic team and tremendously helpful

Leisure Friends

6/10

Pleasant

18 Jun 2025

k

Close to subway. The room is clean and compact which is typical in Japan.

Leisure

10/10

Exceptional

13 Jun 2025

Guy

friendly staff,
verzorgd hotel, lekkere maaltijden

Leisure Self

8/10

Excellent

05 Jun 2025

jeff

Very modern. Great staff. 6 or more at reception and front desk to help check in and answer questions n

Leisure Partner

10/10

Exceptional

05 Jun 2025

Kihiw-Iskwew

Good locations and excellent staff.

Leisure Self

10/10

Exceptional

03 Jun 2025

Bradley

Very good

Business_and_leisure Family

10/10

Exceptional

02 Jun 2025

Jacori

Great Location. Really good ramen shop in front of the hotel.

Leisure Self

2/10

Poor

02 Jun 2025

Htet Wai

Except just the location close to the subway, some other facilities are quite lower than normal, but the prices are so high. Rooms are quite narrow space even for a single person.

8/10

Excellent

29 May 2025

Dinaz

Good Hotel

Leisure Self

2/10

Poor

28 May 2025

Edner

Room super small, no safety box, no cleaning service, they just left the towels in one bag hanging at the door, service is terrible

Leisure Partner

10/10

Exceptional

27 May 2025

M

close to all kinds of transportation: taxis, trains subways, shinkansen. close to all the major Osaka attractions. Castle, temples, Dotonbori, Umeda Tower, temples, etc. can't get bored even when it's raining and very affordable.
Maybe not for kids. I was solo. Close to many tours around Kansai area. Great for day trips even to Kyoto, Himeji, Kobe, Kanazawa, Nara using APA as a home base. Even has a sento.

Leisure Self

10/10

Exceptional

25 May 2025

Michael

Great hotel in a perfect location. Everything is easy, and the room was clean and nice.

Leisure Self

6/10

Pleasant

22 May 2025

Shi Hong

Close to two different subways, one of the subway you have to walk about 10mins ish to get to the closest station but still quite convenient. The room I was in was quite smaller than what I imagine but it was good for just one person. Overall a reasonable stay. P.S. the check in is quite slow as you have to check in with the computer.

Leisure Self

10/10

Exceptional

22 May 2025

Joseph

A great option for price and convenience. It was near plenty of dining options and a subway station. Staff was very attentive.

Leisure Family

10/10

Exceptional

19 May 2025

SUMAN

It was good.

Leisure Family

10/10

Exceptional

07 May 2025

Heather

Nice hotel. Bathrooms were a better size than most. Very close to trains.

Leisure

10/10

Exceptional

07 May 2025

Pei Ji

The room I had was small but comfortable. A small window with a nice view of the river too. There’s also the Japanese bidet. They also provide a yutaka if you want to visit the public bath

A quiet area with not many shops around. You do have 2 convenience shops, 1 drugstore and 1 24hr Japanese eatery chain just a few steps away. There are other options too. Higobashi Station entrance is under the hotel so you’re only a few stops from Namba Station.

Nothing much to complain about to be honest and considering the price it’s more comfortable than capsule hotels and better security too. Check in and out was easy and simple. Will certainly come back

Leisure Self

6/10

Pleasant

05 May 2025

Jacob

The hotel and staff are great in a great location. The room was too small for two persons unless for one or two nights.
Do not miss the rooftop restaurant! Amazing views and food.

Leisure Partner

2/10

Poor

04 May 2025

Neal

Osaka is wonderful but this hotel was not. Found a used bandaid in our hotel room (not ours) and the room was dusty. Layout was also not optimal for the tiny space it provided. The worst part was the laundry facility. Their combo washer dryers DO NOT dry and the 4 units they have is not enough for the hotel’s population. Folks were waiting HOURS into the night to return to their rooms with sopping wet clothes despite dropping hundreds of yen on extra dry cycles (I ran 6!). The front desk’s solution was to “use more machines” which would screw over more people down the road. No thank you and won’t be coming back

Leisure Family

8/10

Excellent

01 May 2025

Sebastián

Great time at this hotel.
Great value and great location.

Rooms are a bit small, but that is true in most of Japan hotels.

Staff is cery friendly and the hotel is literaly located right at a station extit :)

Leisure Partner

8/10

Excellent

30 Apr 2025

Keyana

Our stay was good. It was in a great location with close access to some of the different subway lines and only a 15 minute walk from JR Osaka Station as well. Close to different cafes and restaurants to try as well. Staff were friendly and helpful. The only thing that wasn't great was the laundry machines. They took so long to dry anything where I eventually gave up and hung things up in my room instead of paying more yen for the dryer that was doing nothing.

Leisure Partner

8/10

Excellent

28 Apr 2025

Damien Kin Yip

Great location and accessible to key tourist areas and subway.

10/10

Exceptional

25 Apr 2025

Oscar

Clean, very convenient place to stay in Osaka the breakfast buffet was awesome! Small room but it has what you need, bed, tv, little fridge, air conditioner and love the spa.

10/10

Exceptional

23 Apr 2025

Josh

.

Leisure Friends

10/10

Exceptional

22 Apr 2025

Shawn

Central location but away from the tourists

Leisure Self

10/10

Exceptional

21 Apr 2025

Rachael

Brilliant property, felt safe at all times, Higobashi station is immediately outside so very convenient for transport. Took about 20 minutes to walk to Osaka station. If room was not for cleaning they placed a bag outside the door with fresh towels, toothpaste etc. Staff were wonderful, very polite and helpful. Comfortable beds, huge TV. I extended my stay. Would stay again. Thanks

Leisure Self

10/10

Exceptional

21 Apr 2025

Nicholas

Great Hotel.

10/10

Exceptional

19 Apr 2025

Lisa

Great location, easy parking system, and access to just about anything and everything Osaka has to offer. APA Hotels seem to keep higher standards in cleanliness

Leisure

8/10

Excellent

15 Apr 2025

Christopher

rooms have some damage to walls.

Leisure Self

10/10

Exceptional

15 Apr 2025

Jason

Overall is very good service and hygienes in the hotel, love the spa Onsen facility.
However the washing machine is not very efficient, it took us 3 hours cleaning and fully drying our clothes.

Partner

10/10

Exceptional

14 Apr 2025

Lulin

Everything is good.

Leisure Family

10/10

Exceptional

14 Apr 2025

Jessica

It was an amazing place to stay at. Transportation was right at the front. Staff were amazing.

The only issue. It’s not the hotel fault. But there is loud noises during the night. You can still hear from the 25 floor

Leisure Self

10/10

Exceptional

14 Apr 2025

Tracy

Great property to stay in! The fact that it’s next to the train station is a huge plus.

Leisure Family

8/10

Excellent

14 Apr 2025

Britt

Excellent area for food and getting around the city.

Leisure Family

6/10

Pleasant

14 Apr 2025

Stephane

Hotel has no lobby at all. You arrive and the line up is never ending. The rooms are way too small. In the morning the staff clean up the rooms so the hallway doors of the rooms are opened and it’s a mess on the floors all over… dirty carpet, dirty towels, it’s gross….
Also when you arrive before 3 pm , can’t check in before that , you are told to leave and come back….
At least have chairs to sit down or offer the clients to sit in the restaurant. For 200$ US dollars a night I’m not impressed!

Leisure Partner

10/10

Exceptional

13 Apr 2025

Kabalan

Rooms small but nice

10/10

Exceptional

11 Apr 2025

Lulin

Easy in/out

Leisure Family

8/10

Excellent

08 Apr 2025

Michael

Great location with station outside. No stairs to floors meaning lifts were usually very full so leave extra time checking out. Staff were fantastic

Leisure Partner

10/10

Exceptional

05 Apr 2025

Christopher

convenient to train

Leisure Partner

8/10

Excellent

01 Apr 2025

Benjamin

I enjoyed my stay very much. I would stay here again.

Leisure Family

4/10

Poor

31 Mar 2025

Yash

The check in process was horrible!!! I booked a room with a double bed and I received a room with a single bed. With that said, the room was very small. 2 people barely fit in the room

Leisure Family

10/10

Exceptional

31 Mar 2025

Lisa

Great Location

It was conveniently located at the exit from a train station which made travelling from Kyoto and around the city smooth.

The onsen was also a plus to relax after exploring daily.

Self

6/10

Pleasant

25 Mar 2025

Matthew

Didn’t purchase a suite and didn’t expect a huge room but this one was kind of small. Not too bad for 2 people with backpacks tho. Very clean room and comfortable bed.

Leisure Family

8/10

Excellent

24 Mar 2025

Idina

Es muy concurrido el checking fue largo habian muchas perdonas esperando. La propiedad esta un poco descuidado. Las paredes se les despega el papel tapiz, hongo en el aire. Y super peqyeña la habitacion. Todos los dias me gopeaba saliendo del baño. Por lo demas bien como todos los apa q estuvimos

Leisure Family

10/10

Exceptional

18 Mar 2025

Cody

Solo traveller with a large checked luggage. I found the room a little tight but it was mostly a place to sleep.

Being above Higobashi station makes it easy to reach both Osaka station (airport express transit) and Namba station for Dotonbori. 9 minute walk to Yodoyabashi station to reach Shin-Osaka (shinkansen) is also fantastic.

Amenities like towels, toothpaste, and disposable coffee cups were left in a bag on the door daily around cleaning time so I always had a fresh set, and the room was cleaned every 3 days by staff, or sooner on request.

Check out was seamless. I would definitely stay here again

Leisure Self

8/10

Excellent

18 Mar 2025

langston

Its location was great

Leisure Self

10/10

Exceptional

17 Mar 2025

Kenshin

よかったです