El Hamra Hotel

8/10

Excellent

01 Aug 2026

Ayaaz Ahmed

It was good and clean room and most of the restaurants food area were close by and parking on the main road was safe.

2/10

Poor

20 Jun 2026

Cameron

Awful stay had a disabled pigeon on balcony and staff did nothing about it and were frankly useless

Friends_and_family Friends

8/10

Excellent

31 May 2026

ALEX

Magazines prôches

6/10

Pleasant

14 May 2026

Robert

There is a good, priced for students breakfast coffee shop with free wifi to the left of the entrance to El Hamra. But only a few English menus, on a pillar in front of the counter inside are available. It's directly opposite the University.

Self

2/10

Poor

09 May 2026

Patrick

No AC or heat. No towels! When we asked for them, they said \"in the morning\" and when we asked in the morning they got mad. Staff was either angry or unconcerned. No housecleaning, not even to take out the garbage in three days. At times, a scent of sewage.

Partner

2/10

Poor

03 Apr 2026

Nisar

Unclean rooms, broken doors, loose sinks, very unpleasant stay. Highly not recommended

Friends_and_family Family

2/10

Poor

09 Feb 2026

Sharoon

Room was awful. Very dirty and lack of amenities. There was no Toiletries, TV, fridge or even kettle. Bedsheets and blankets were filthy. When asked staff to clean room and change Bedsheets, they said ok but when we came back only bin were empty nothing else. Staff can't speak english. Can't use card machine to pay for city tax. Tables were full of dust and old stains infact we could see blood stains. No remote for AC and no key for balcony door.
Absolutely worse experience.

Leisure Partner

4/10

Poor

01 Feb 2026

MOHAMED

The staff are nice, the facility need lot of improvement, only one towel for two guests, small small cheap soap, no glass to drink, no Tv, they did not change the pillow cover or the sheet, not good for handicapped. Expedia charge $45 but the hotel charges only $30. Do not let pictures fool you, pay $10 to $20 more and get a better hotel. I am a traveller because I work for a major International Airline and I am using hotels all over the world.

Leisure Self

4/10

Poor

06 Jan 2026

ALEX

Managers/owners advertise more expensive and various rooms, but when you check in they only give you smaller rooms, but paying the same as advertised.

6/10

Pleasant

30 Dec 2025

Gilles

No a decent shower with enough hot water

Leisure Self

6/10

Pleasant

05 Dec 2025

Mounir

The bathroom was so badly , needs to improve it
Also the tourist taxes was so terrible , we had a short discussion at the moment of check in , but finally we solved it .

Friends_and_family Family

2/10

Poor

11 Nov 2025

BRAHIM

Was the worst hotel that i visit in the world, i can’t sleep and the bathroom is for kids, don’t lose your money and pay 10$ more it s better.

Business_and_leisure Self

2/10

Poor

29 Oct 2025

Bouchra

Tout

Friends_and_family Family

2/10

Poor

27 Oct 2025

Miguel

Staff yo lo tuve que ir a buscar a la calle para que me diera la llave. Me senti como que yo era el único hospedado en el ese Hotel. Realmente lo deberian de quitar de su plataforma

Self

10/10

Exceptional

23 Sep 2025

Aqil

Good

10/10

Exceptional

10 Aug 2025

Enas

Everything went well. I had good stay at this hotel and I will recommend it to a friend

Leisure Self

8/10

Excellent

03 Jun 2025

Christopher

Very helpful staff, good central location

10/10

Exceptional

28 May 2025

Oussama

Nice and calm place. Very friendly and helpful staff..

Friends_and_family Family

2/10

Poor

21 May 2025

Owayes

I got scammed by the property manager where made me pay for my stay. 300DH per night and refused to accept the proof of payment that I had on my phone and tried to explain to him that I paid online and I’m just here to check in and made me pay again and put it straight in his pocket in front of me.

Business_and_leisure Self

6/10

Pleasant

30 Apr 2025

Majda

Good and economic, needs some maintenance.

Friends_and_family Family

10/10

Exceptional

20 Mar 2025

Randy

The staff were very nice. My room was clean, comfortable and everything worked. I accessed the Internet on my balcony which was great. Thanks so much!

Leisure Self

10/10

Exceptional

18 Jan 2025

Fabio

Elegant and Beautiful

Business_and_leisure Self

2/10

Poor

13 Jan 2025

Maryam

El Hamra is a rundown property. The beds are de speakable, very bad hygiene no hygiene practices at all, bedding’s were not Change, no tissues. No no proper running water, no security. The area is good and one can tell the hotel is once a good building. But it’s rundown now and shouldn’t be in operation.

2/10

Poor

23 Dec 2024

Dexter

The most disgusting hotel ive ever seen

Room was disgusting and dirty, toilet didnt flush, air conditioning didn't work, wifi only worked if you no only went onto the balcony, but you had ti climb over and actually stand on the roof to use the wifi. None of the staff spoke a word of english, they couldnt even understand the words 'check in' and 'taxi'. When i arrived i had fo wait 15 minutes to check in because the receptionist was praying, no apologies just shrugged his shoulders at me. Having been all over the world, i can safely say this was the worst place i have ever stayed. Ever. The photos online are ridiculously misleading. There is no lake as the pictures show, the rooms are NOTHING like the photos show and the hotel exterior in the photos IS TAKEN FROM A DIFFERENT HOTEL. Honestly save your money and dont bother staying here. In fact save the money and don't come to Marrakesh as its one of the most filthy places ive been to. Considering how much money is bought in via tourism it shows really how little these people care about their country. Whatever you do, do not give these people your money.

Business

10/10

Exceptional

21 Dec 2024

Abdullahi

Hotel very nice clean freindly staff pleasant stay and great location not to mention close to city centre 😊

6/10

Pleasant

10 Nov 2024

Alasana

No Wifi

Just ok. No Wifi

Self

10/10

Exceptional

08 Jul 2024

Alessia

So good receptionist

Leisure

2/10

Poor

15 Jun 2024

mustapha

Out dated place

Very out dated place, find your self a different hotel.its not even worth to stay here for free.

Self

8/10

Excellent

28 May 2024

Hani

It was a quiet hotel. The area around the hotel was full restaurants and cafes.

Leisure

8/10

Excellent

08 May 2024

Verified traveler

bright clean comfortable stay

bright,clean,large room with comfortable queen bed. ac was good. internet was down for one day on weekend , decent once up. conviently located take #1 bus to square, lots of decent restaurants around. walk down to get breakfast. Stay here twice, begining and end of trip. Excellent value ,older hotel, no tv though.

Partner

2/10

Poor

29 Apr 2024

ABDELALI

Poor stay conditions very old needs a huge maintenance.
Very noisy from the staff who keep talking loudly in the coridors.
Had a 1 month vacation in morocco but spent the worst 2 nights in this hotel which doesn't diserve the rate on expedia.
The room was very tinny, and badly maintained wall pint kept coming off. Shower broken, washroom sliding door make noise and hard to open or to close. The small balcony very dirty with birds wastes and more and more....😡😡😡😡😡😡 tis unit was 👎👎👎👎

Leisure Family

2/10

Poor

23 Mar 2024

Sulaiman

…

2/10

Poor

07 Mar 2024

Amiee

The room was awful. The bed was unstable, the person at the reception refused to speak to me and completely unhelpful. The lift did not work and the hotel itself was very unkempt.
Only positive is the location.

Leisure Family

2/10

Poor

28 Jan 2024

mhamed

Please don’t go very dirty

Friends_and_family Family

10/10

Exceptional

26 Jan 2024

Nabil

The stay was perfect the guy at the reception was nice and helpful I loved the room

Partner

8/10

Excellent

23 Jan 2024

mhamed

Everything was perfect

Self

6/10

Pleasant

22 Jan 2024

Ahmed

Was ok Nice location

Partner

8/10

Excellent

12 Jan 2024

Ahmed

Nice location and convenient

Self

2/10

Poor

27 Dec 2023

Kam

Book this property before leaving the UK knew it wasn’t going to be great but seemed atleast okay for the trip, walked into the first room and the bathroom was flooded by what could only be described at toilet bowl water, the beds was like a prison and there was barely any other furnishing in the room, told them this they than moved me to a second room, then his room had cracks all over the wall, was completely bare besides from the beds which again was like prison style and indented mattress print which was like a massive hole, the bathroom tap wasn’t running properly instead running back towards the tap head and flooding the floor. I requested a refund within 20-30 minutes and spent an hour on the phone with travel agent and hotel owner to get this sorted and moved to a different hotel instead with a little more than the bare minimum if that, iv stayed at hostels with better facilities

Leisure Self

4/10

Poor

15 Nov 2023

Hicham

Good location within 15min walk from train and coach station, good range of eating places and shops nearly by.
A taxi would get you to Jamaa Lafna for around £1.
Friendly staff.
Everything else was poor, shower didn't work, springs on the mattress were gone and it felt like I was sinking. We did query shower with staff and they said hotel was full and there was nothing they could do for us.

Leisure Family

2/10

Poor

09 Nov 2023

lesly

I would not recommend anyone stay at that hotel. It is perhaps the cheapest in the whole of Marrakesh, but that discount comes at a terrible price. I spent a day at that hotel and did not even shower there. When I first got there I turned on the faucet the water was brownish, and smelled of urine. It was an overall despicable experience. It is however not located in a bad area, and the rooms are not necessarily bad for the price. But there are no TVs, no breakfast, hallways are dark (have to use flashlight even during the day). At the end I wish I had paid a little more to get something much better. I will never go back there again.

Leisure Self

10/10

Exceptional

10 Oct 2023

Adnan

Nice man at reception and it’s cheap

There’s plenty wrong with this hotel , but I’ll talk about good. Friendly staff , the man that helped and Amman that let me leave baggage .
Air conditioning worked.
Cheapest hotel on the website

Self

2/10

Poor

23 Aug 2023

Rim

👎

8/10

Excellent

18 Jul 2023

Abdelghani

Took my parents there for a night stay since they got tired and couldn’t walk much… cozy stay! And the gentleman in the front desk made all the difference! Great attitude, and excellent customer service…

Leisure Family

6/10

Pleasant

28 Feb 2023

Mohammed Salem

Poor service and poor property,
No facilities at all

8/10

Excellent

02 Feb 2023

ROMANA

Budget accommodation in great neighbourhood

For the low price (about £20 per night) this hotel was good. It was clean, I could park my car right in front of it, it was easy to find (on a main road, and it has a large sign with its name) and the staff were very friendly and helpful, though they spoke only Arabic and French. However, there is certainly room for improvement. It would be good if someone would check the room once a day and at least remove rubbish and replace toilet paper rolls. Also make sure that all the lights are working and the shower head does not fall apart. To show true love for your guests you could also either put some carpet rugs on the cold tile floor or offer your guests warm slippers. I luckily brought my own along. In summary, satisfactory accommodation with the potential to get better. The neighbourhood certainly makes up for some deficiencies: There is a Café right next door with wonderful breakfast choices, a number of good restaurants and street food shops, a shop selling alcohol, some with groceries, and what i enjoyed most and everone should try: a public hammam steam bath where you can get a blacksoap scrub!

Self

2/10

Poor

15 Dec 2022

Verified traveler

Disappointing experience

Old and dirty place. It was under renovation when I arrived. Only ground and first floor were ready while upper floors were dark and walls were peeld off. Elevator was not working, no waterin shower most of the time and no toilet rolls provided. Room was cleaned once in our 6 days stay. Hotel sign was not available so I had to as locals for the hotel's location. Room wasn't sound proof as I was hearing the sound of the other guests and road noise. It was a disappointing experience

Friends_and_family Friends

2/10

Poor

08 Dec 2021

amanj

Very bad hotel we couldn't sleep because it so cold
And very bad staff

Business

8/10

Excellent

12 Jan 2020

xxxxxx

No car parking, and the only option is to park on the street

Business Self

8/10

Excellent

17 Oct 2019

Munir

I spent two nights for me it was money's worth.

Friends_and_family Family

6/10

Pleasant

08 Jul 2019

Verified traveler

This hotel is at the basic end of basic. Although the staff were very helpful, I would not recommend staying here as it is dark dingy and not at all welcoming.

Leisure Family

2/10

Poor

29 Apr 2019

Dawood rjai

Not seen worse

Got to the hotel there was no electricity, bathroom sinks was blocked and unstable, the management asked for extra payments which I was not aware off,No television or fridge very disappointing,

8/10

Excellent

25 Feb 2019

Verified traveler

A good option for the price.

The location of the hotel is very good and they have renovated the rooms. The linen was clean and in good condition. The water is hot and the internet fast. I had a meeting in the lobby and the couches were quite dusty, but they hurried to clean them for me. There is no kitchen on premises, so finding breakfast before my 9:00 am bus was a bit challenging. In the evening, there are several restaurants and cafes open. It is a busy area of the city, so bring your earplugs. I would stay here again.

10/10

Exceptional

31 Jan 2019

Verified traveler

Hotel had everything you need. Good price quality ratio

10/10

Exceptional

28 Jul 2026

Rachida

Ved det ikke

10/10

Exceptional

27 Apr 2026

Umer

A cheap no frills hotel in a good location. I would come back and stay there.

Self

2/10

Poor

09 Apr 2026

Abdennebi

No tiene nada ni piscina ni limpieza ni toallas ni para tapar todo mal.

Partner

2/10

Poor

20 Mar 2026

naoyoshi

良いところがない。あ、値段は安いか

6/10

Pleasant

17 Jan 2026

Oumar Ndiaye

Sådär!

Partner

8/10

Excellent

15 Jan 2026

aquilas martin

Die Personel.

Leisure Self

4/10

Poor

13 Jan 2026

saïd

La chambre et les equipements tres decevants.
Personnel sympa

Business_and_leisure Self

2/10

Poor

10 Jan 2026

allou

Les photos de l'hôtel sur le site sont trompeuses car elles datent, les chambres pas top, pas de chauffage, aucun entretien de la chambre pendant le séjour, mauvais accueil et malhonnête.
Je crois que vous devriez retirer cet hôtel de votre Site

6/10

Pleasant

26 Nov 2025

Claire

Hôtel vieillissant et peu chaleureux. Le lieu est bruyant et non insonorisé donc peu adapté au repos. L'accueil est peu chaleureux également, voir désagréable ce qui est dommageable quand on connaît la réputation ( qui n'est plus à faire)du Maroc en terme d'accueil.

Partner

2/10

Poor

16 Nov 2025

José Eusebio

La habitación muy descuidada, muy sucio, hotel tercermundista y el personal incompetente y desagradable. En mi opinión, este hotel debería estar cerrado al público.
Horrible, Horrible, Horrible

2/10

Poor

12 Nov 2025

Dounia

L’hôtel est insalubre toilette et chambre sordide porte branlante
Ne séjourner surtout pas dans cet hôtel
Arriver à 1h du mat parti à 9h le lendemain expérience horrible l’hôtel doit être fermé et plus proposé

Friends_and_family Family

10/10

Exceptional

12 Nov 2025

Oussama

Rent sted og meget søde folk.

Partner

8/10

Excellent

04 Oct 2025

Hassan

Sympa et propres

8/10

Excellent

28 Sep 2025

Ounasser

Bien situé

Self

10/10

Exceptional

25 Sep 2025

Azouigui

Hôtel très sympa avec tous les conforts a côté

Leisure Self

6/10

Pleasant

13 Jun 2025

Birgul

Moyen

4/10

Poor

28 Apr 2025

Claudia

Desilusão

Publicidade ao alojamento não corresponde á realidade

Partner

8/10

Excellent

21 Feb 2025

Verified traveler

Not fancy but comfortable

Old school hotel, little bit run down but comfortable and light rooms. Good value for money!

Self

6/10

Pleasant

16 Feb 2025

Erik

Bon prix

Établissant vieillot, pas comme sur la photo mais bon rapport qualité prix Employés de nuit et de jours sympathiques.

Partner

2/10

Poor

02 Jan 2025

Wolfgang

Ich fand die Unterkunft nicht empfehlenswert,das Badezimmer in so schlechtem zustand

Leisure Self

2/10

Poor

19 Dec 2024

Dr Rihab

Chambre très froide 0 chauffage. pas d’eau chaude. L’hygiène laisse a désirer( des poiles dans les draps, il y a des taches de saleté sur les couvertures
Lit creusé.

Friends_and_family Family