Residence Ezzahia

Morocco , Marrakech
MARRAKECH, Avenue Abdelkrim Khattabi. Gueliz Marrakech
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50 reviews shown

8/10

Excellent

24 Oct 2024

Babrak

It’s was okay

6/10

Pleasant

15 Oct 2024

Verified traveler

A fair hotel in a good location.

We were upgraded on arrival to an apartment room. Whilst adequately spacious the rooms were lacking in decor and facilities. There was a kitchenette which only had a sink and fridge. The rooms looked tidy but the floors tiles were stained and filthy looking even after repeated cleaning requests. The bathroom had no shower curtain around the bath dirty tub so plenty of splashes onto the tiled floor with floor drain being blocked. The AC was fauty on arrival but soon fixed. The TV had remote missing but only replaced on the last day of our stay.....maybe it was hiding somewhere and found by the cleaners eventually. The cleaning staff were very pleasant and helpful - espacially a young girl Fatima. The breakfast area was very lacking for choice. The girl serving omlettes was only there for one day of our week stay. The selection of pastries was very limited. Overall the staff were very pleasant apart from one rude guy in the breakfast area. Parking on the streets available but as usual in Marrakech expect to pay 10dhms or so to the thugs pretending to be parking officials which they are most certainly not. Nonetheless at least your car is kep an eye on whilst parked. The hotel overall was nothing more than 3 stars with good location on the main boulevard but very noisy with traffic if you have a front room like me. Lots of eateries and shops around.

Partner

8/10

Excellent

03 Oct 2024

Naseem

The hotel is in an hood location
Spacious but can do refurbishment of kitchen and bathroon which are rusty
Which is a put off, and would like to see a kettle in the kitchen aswell
I firgot his name put the old man in the restaurat area us very reude and disrespectul

4/10

Poor

13 Sep 2024

Abderrahim

Property is in a good location, clean, but very loud at night, we couldn't sleep at night, did not found any towels in my room, had to go and get them, air conditioning not working, breakfast was terrible, we had to wait for a while to get the food, except the lady that was making eggs at the pool area, she's awesome, we asked for the cups for water and they give us dirty cups, will not stay here again.

Leisure Partner

6/10

Pleasant

24 Aug 2024

Gemma

The hotel boasted a wonderful pool which was the highlight of our stay. Although in need of a little repair, this didn’t detract from the fun the children had. Our room was a little dated compared to the images on the website, however, they were well cleaned and the suite offered a great amount of space. Unfortunately the double doors to Juliette balcony did not close properly and we had to wedge shut with our suitcase. There also was no air conditioning in one of the rooms so we had to sleep with the door open to the separate bedroom/living area which was not too bad. The staff were very friendly and welcoming.

Friends_and_family Family

10/10

Exceptional

12 Feb 2020

Keri

Fabulous stay. On the main road - easy access to public transportation to take you into the Médina. Super clean with friendly staff.

Friends_and_family Friends

10/10

Exceptional

11 Feb 2020

Keri

Great stay!

Great location, friendly staff, ample room and so clean! I was really surprised by how clean it was because of prior reviews. They have definitely taken it as constructive criticism! Only thing that I could see being an issue for others is the road noise. You hear a ton of traffic from the rooms facing the highway. I’m not a light sleeper so it didn’t bother me, but I could see it being a problem for some.

Friends_and_family Friends

4/10

Poor

10 Feb 2020

Verified traveler

Dirty shower curtains low loo pressure. Reception needs upgrade

6/10

Pleasant

05 Nov 2019

adam

Good location, practical for family long stay in Marrakech, the rooms need lots of attention to details, kitchen is totally empty! not even glasses in there! no shower curtain! no shower head holder, no place to hang the towels, mirror light was out, bed room had no door nob in the inside so if the door closed you would be looked in inside! breakfast very average, packaged orange juice, no napkins…..
easy fixes but need to be done!

Business_and_leisure Friends

2/10

Poor

25 Aug 2019

Verified traveler

They Rented our Paid, Confirmed & ranteed Suite!

We were a family of 4, parents and 2 little ones. We paid for an apartment/suite. Hotels.com confirmed it was paid, confirmed & guaranteed . Upon check in, the receptionist told us our apartment was rented to someone elses and to either take 2 rooms and go elsewhere. Our ill child needed both parents present at all times but they could care less. Never again! Unreliable staff.

Friends_and_family Family

4/10

Poor

25 Apr 2018

kaly

Terrible service

This property doesn’t provide the guest the access to the air Cinditioning . I have to go down to the front desk to ask why the air conditioning is not working . The told me that they will send somebody to fix it for me, but the guy came with the remote controle. He turned the IC on but he kept that remote control with him .

8/10

Excellent

07 Apr 2018

Verified traveler

Cheap no frils hotel

My stay at Ezzahia hotel was very good and comfortable .The hotel staff were very helpful whenever I required assistance. Overall my stay has been excellent and would definitely recommend this hotel.

Partner

8/10

Excellent

05 Mar 2018

David

Hotel close to everything

Stayed here for 1 night and wished i had of spend more time there as it was so central to everything shops, restaurants and even a bus stop a few meters up from the hotel but everything was within walking distance the rooms are very basic but for £23 a night was fine, it even has a large lovely swimming pool which is very private. The staff were really friendly and nice and gave great customer service. i did'nt get to try the food as i was only there for one night and was leaving at 4.30 for the airport the next day and to my surprise they offered to get me a taxi to take me to the airport which not many hotels would do. i'm going back again in 8 weeks and i think i will stay here for the duration of my trip what has made this hotel is the location and the staff and the price

10/10

Exceptional

04 Feb 2018

Jozef

Good value for the money

We needed a decent place to stay for a night and this was a great deal for the money. The beds were clean and the room was spacious. Yes, the bathroom could maybe use some renovation, but again, for the money we spent it was a good deal.
I would stay here again for a short-term stay. The area is also good with some really good restaurants and bars.

Partner

8/10

Excellent

22 Dec 2017

Massy

Value for money

We stayed for 8 nights and switched rooms 3 times! Our first rooms was big and excacly what we wanted, however we had two single beds side by side and it wasn't really comfortable for couples. We have had a double bed in the 2nd room but the heater was not working and it was cold at nights. At last we have been offered to go back to the bigger rooms with single beds or another double room with little tiny shower, we took the double room. The staffs are very kind and helpful. The room cleaning is also done every day. The location is great with near by supermarkets and cheap restaurant. Get bus number 1 for 4 dirham \"Cash payment are accepted\" to Midina and back to hotel and avoid taxi drivers!

10/10

Exceptional

17 Dec 2017

Richard

Good budget hotel in Marrakech

I enjoyed my stay here. As a couple of other reviewers have commented, the decoration is a little tired and it does not look quite as smart as the photos. But it's very comfortable and clean. I particularly appreciated having a thick duvet as Marrakech does get cold overnight in winter. Tons of hot water in the shower and good wifi speed. The Ezzahia is quite a long walk from the Medina - probably about 45 minutes from the Djema el Fna square - but it's quite a pleasant walk through the new town that takes you past lots of shops and restaurants. It's about a 10 minute walk to the station, and about 15 minutes walk from the nearest airport bus stop (at the Carre Eden shopping centre).

10/10

Exceptional

01 Dec 2017

wahid

Brilliant hotel, great staff!

Hotel is in a great location and the staff are amazing especially Abdul! Had a great stay here! Nice large rooms

2/10

Poor

20 Nov 2017

Anwar

Lies

What you see in pictures not like that at all... No WiFi working in rooms and I have changed 5 rooms in 2 days.... I will not use it again and I will tell my friends to not use it....

6/10

Pleasant

15 Oct 2017

naznin

Close to everything

Upon arrival the hotel was tricky to find , however when found we checked in to find the room filthy so we changed room. Room 51 was not best of condition but we stayed for 3 nights. Hotel lacks basic essentials such as iron n blow dry , which lead me to use my straightener to try uncrease my clothes. Cleaners stopped cleaning room after two days which we found strange. Staff were friendly and attentive however. Last night we got upgraded to room 63 and it was exactly how we wanted the room from the start. Hotel is close to everything and that's the best part. Pictures do not look like the hotel rooms so don't have your expectations high. Defiantly need to be redecorated .

8/10

Excellent

01 Oct 2017

salman

helpful staff

was great ... staff were helpful with great swimming pool.

Family

10/10

Exceptional

01 Mar 2017

Willaim

Convenient hotel for all sites.

Basic hotel but very clean. Staff very accommodating. Will go back.

Partner

2/10

Poor

19 Feb 2017

Noor

Should be closed

This hotel is dirty and its not like how it looks on the pictures. We booked for 9 days. But becuase of dirty room, dirty bed and disqusting shower, we had to change hotel. The rooms are very cold in the evning and during the day. I would not recomend this sh1thole.

Partner

8/10

Excellent

01 Jan 2017

Dounia

Good

AMAZING

Family

6/10

Pleasant

31 Dec 2016

Raj

Good for the price

Friendly staff, rooms not so great.

Family

10/10

Exceptional

30 Dec 2016

Janice

Location - This hotel is in a perfect location. Right on the bus line and walking distance to restaurants, shops & grocery market. Staff is friendly & polite & helpful. I would recommend this hotel very highly. Only bad thing is that the only heating is in the rooms the rest of the hotel and breakfast area are not heated. We were there in winter, so I'm sure that's not a problem any other tine of the year.

Family

6/10

Pleasant

09 Dec 2016

Mohammad

Nice cheap place to stay

Nice basic hotel, pictures are a bit deceiving. But for the price and the quiteness of the area, i would reccomend staying here

6/10

Pleasant

26 Nov 2016

solo traveller

Ok basic but clean

The first room I was given was not acceptable, air con was not working, bulbs blown etc. I was moved to another room and it was Ok, shower leaked and no extractor in bathroom but it was OK. Wi-Fi was patchy and slow

6/10

Pleasant

20 Nov 2016

Farooq

Traditional decor and basic room

Very clean and traditional decor.. basic breakfast and facilities.. good balcony view of local area.. quiet and local restaurants and shops.. not far from train station.. located on main road.. overall a good experience..

Family

8/10

Excellent

01 Nov 2016

Chris

Really Good Stay

The hotel was clean and tidy and the breakfast although simple was fine to start the day with. Admin could be a bit better though as I paid for breakfast but they tried to charge me again.

2/10

Poor

18 Oct 2016

Verified traveler

DO YOURSELF A FAVOUR; ITS A DUMP

Terrible..even after changing rooms...don't bother!! Filthy, like a bad hostel!!

8/10

Excellent

02 Oct 2016

Ruth

Nice small apartment.

Hotel is in good location for no.1 bus route, to /from Jmaa L Fna. In area with noisy roads, so I enjoyed the poolside room.

Family

8/10

Excellent

15 Oct 2024

Verified traveler

La gente del hotel, aunque no hablaban español, se esforzaban bastante por atenderte bien, muy amables, la habitación grande con 2 camas la verdad que eran cómodas, aunque lo demás dejaba algo que desear, un poquito descuidado, en general hemos estado comodos

Partner

8/10

Excellent

08 Oct 2024

Marius

Nettes Personal, leider kein Balkon

Gutes Frühstück und leckere Mahlzeiten am Pool, nettes Personal. Zimmer hatte leider keinen Balkon wie angegeben und Fenster waren sehr geräuschdurchlässig, sodass ruhiger Schlaf an der viel befahrenen Straße teilweise nicht möglich war. In einem Zimmer hatte es eine sehr gute Klimaanlage, die Klimaanlage im anderen Zimmer hingegen war eher alt und funktionierte nicht sehr gut. Der Poolbereich war sehr schön gestaltet.

Friends_and_family Friends

2/10

Poor

05 Oct 2024

Verified traveler

Impossible de dormir

Hotel tres bruyant, chambre vetuste, climatisation defaillante et parking voiture sur le boulevard (pas privé)

Friends_and_family Family

4/10

Poor

08 Oct 2019

Verified traveler

Je le recommande pas

C pas Propre du tout
Il y a bcp de bruit

2/10

Poor

07 Oct 2019

Verified traveler

À fuir

À fuir de suite. Odeur des égouts dans la salle de bain, pas de papier de toilette bien qu'on en demande, les serviettes sont changées une fois sur 2. On vous prends les sales mais on ne vous en donne pas d'autre. Bruits dans l'hôtel, toilette qui fuit toute la nuit. Séjour horrible.

Partner

8/10

Excellent

25 Sep 2019

Alain

Hôtel ezzahia bon rapport qualité prix

Séjour d une semaine dans une chambre familiale
Proche de gueliz, bien placé, les taxis passent souvent devant l hôtel
Rapport qualité prix remarquable
Chambre correctes, piscine sympa, petit déjeuners simples et corrects
Un bon hôtel pour petit budget

Friends_and_family Family

4/10

Poor

01 Jun 2018

Patrick

Hôtel nécessitant une rénovation sérieuse

L’hôtel EZZAHIA n’est pas particulièrement fait pour un séjour touristique en dépit d’ Jolie piscine
Aucune isolation phonique. Les chambres sur l’avenue sont très bruyantes
Seul le prix est attractif

2/10

Poor

30 Apr 2018

Naziha

Het hotel was zo vies. Toen we aankwamen zaten er nog remsporen in het toilet. Wij Verbleven met 4 personen en kregen maar 2 handdoeken. Er werd niet schoongemaakt. Onze kamer stonk ontzettend!! Er was geen ontbijt beschikbaar.

4/10

Poor

21 Apr 2018

Verified traveler

Rien avoir avec les photos

Établissement qui n’a rien à voir avec les photos, des prises secteurs qui ne sont pas bien brancher sur les murs, piscine toujours froide malgré de grosse température, on se demande comment ils font pour avoir 4 étoiles

6/10

Pleasant

26 Mar 2018

abdel

Bon rapport qualité prix pour un court séjour à recommander pour un petit budget

6/10

Pleasant

13 Mar 2018

Boyanski

Geht so!

Erst ein paar Pröblemchen beim Check-In, aber das Personal war sehr freundlich und hat sich um alles gekümmert. Es war ein netter Aufenthalt, für 3-Sterne-Haus in der Landeskategorie Marokko okay.

6/10

Pleasant

06 Mar 2018

martin

Syntes ikke beliggenheden var speciel god. Poolen var beskidt, og der var ikke morgenmad. Folk var dog rigtig søde og fint wifi..

10/10

Exceptional

25 Feb 2018

Marek

Fajny apartament w centrum miasta

Hotel z apartamentami. Mieszkanie z salonem i sypialnią. Kuchnia bez kuchenki gazowej lub elektrycznej. Łazienka brudna mimo codziennego sprzątania.

Family

4/10

Poor

19 Feb 2018

nadia mokhtar

Hotel tres tres nul

Hotel viellot ne vaut absolument pas le prix payer pas de chauffage petit petit dejeuner a deconseiller vivement fuyer!!!!

4/10

Poor

14 Feb 2018

Verified traveler

Personnel très sympa besoin de travaux\n

L'éclairage des chambres ne fonctionne pas économies

6/10

Pleasant

14 Jan 2018

Mohamed

Pas mal

L’hôtel est bien situer
Le personnel est sympa
La Clim n’est pas réglable
La gare est pas loin ce qui es pratique
Ils auraient pu me donner un lit double ou lieu de deux lit mais bon c pas mal dans l’ensemble le sol est très froid prévoyez de tong lol

6/10

Pleasant

12 Jan 2018

Verified traveler

Bien en dépannage pour proximité de la gare

Hôtel pratique si vous devez prendre un train ou un bus rapidement.
Sinon sans plus.

Partner

6/10

Pleasant

11 Jan 2018

Katharina

Zimmer sind ok, Sauberkeit \"marrokanisch\"

Unser Aufenthalt im Ezzahia war ok. Die Doppelzimmer sind nicht gerade gross und die Sauberkeit \"marrokanisch\", d.h. wir sind ohne Erwartungen an die Unterkunft hingefahren und wurden nicht enttäuscht. Das Bad ist dennoch renovierungsbedürftig (Duschkabine vergilbt und Türe schliessen nicht richtig, Toilettensitz wackelt und Spühlung kann man herausziehen etc.)! Wir haben im Bad kurzerhand selbst das Wichtigste geputzt, um es für uns so angenehm wie möglich zu machen. Der Putztrub selbst war sehr freundlich und bemüht, jedoch konnten wir nicht erkennen, was genau sauber gemacht wurde. Das Leitungswasser riecht sehr stark nach Chlor (typisch Marroko) und die Handtücher ebenso. Es gibt keinen Föhn, auch keine Möglichkeit sich einen Tee/Kaffee zu machen. Klimaanlage war da, wir haben Sie nicht genutzt, da die Balkontüre nicht richtig geschlossen hat und es im Januar eher frisch war. Hotel liegt an einer viel befahrenen Strasse, auch nachts laut und zur Medina ist es vergleichsweise weit (gibt auch Taxifahrer die nicht rausfahren wollen).

Kurz um: Wir selbst würden uns nicht mehr in dieses Hotel einbuchen. Das war eine Notlösung auf den letzten Drücker!

Partner

8/10

Excellent

22 Dec 2017

Naima

Hotel heeft net een opfrisbeurt gehad.
Prima kamer, goede bedden.
Personeel is zeer vriendelijk.

Partner