Name: Railay Princess Resort & Spa
Address: Moo 2 Aonang, Muang, 145/1, Railay Beach, 81180, TH

Railay Princess Resort & Spa

Krabi · Thailand

Moo 2 Aonang, Muang, 145/1View location

100 reviews shown

8/10

Excellent

28 May 2026

kay

The best thing about our stay was seeing the spectacled langurs, from outside our room and also a monitor lizard in the pond, monkeys in the trees and hornbills. It was a pity that the staff used catapults to scare the monkeys and langurs away.

Partner

10/10

Exceptional

19 May 2026

danielle

Friendly
Great location
Dated room

Partner

10/10

Exceptional

16 May 2026

Rudi

Staff very nice, clean rooms, excellent breakfast and very nice pool area. The gym room is too small but the machines are good.

4/10

Poor

13 May 2026

Victor

Water out of shower is sea salt water, so be prepared

4/10

Poor

05 May 2026

Raphael

Rude staff, unhelpful in any situation.

Rooms and plumbing in poor conditions, definitely not a 4-star.

10/10

Exceptional

30 Apr 2026

Jay

Great!

8/10

Excellent

31 Mar 2026

Roberto

Only bad thing is lack of clean water to shower or brush teeth. Great hotel and food. Only one bad experience with hotel staff

Family_with_children

8/10

Excellent

29 Mar 2026

Ludovic

We stayed at Railay Princess for 5 nights and enjoyed the convenient airport transfer (has to be requested but worth it), friendly staff, great breakfast, convenient location on the quiet side of Railay and close to the docks, and two swimming pool options. The rooms while clean and nicely appointed could benefit from minor upgrades/refresh, especially the bathrooms. We were 4 families with each their room. In some rooms, the toilets were not flushing very well requiring several flushes which seems counter-productive in an area where water is scarce. All bathroom floors are set slightly lower than the bedroom floors with a small step with a tiled/sharp edge that's not easily visible or detectable. We all hurt our feet a couple of times (one of us even got a cut in the middle of the night and had to get a bandage) before our brains registered and remembered that step. In some rooms, there were whiff of sewage/drainage issues which is pretty common across Railay; most likely a sign of the sewage/drainage system being overloaded and/or requiring upgrade. Overall we had a pleasant stay and would encourage the resort to keep up the good work and make a few minor upgrades to reach 5 star status.

Family_with_children

10/10

Exceptional

26 Mar 2026

Kamal

Beautiful place. Memorable experience

Self

8/10

Excellent

15 Mar 2026

Liam

Grate location, helpful & friendly staff, rooms are nice and spacious, the wildlife around is super cool to see, the pool area is grate too; the only downside (but same everywhere during the dry season on railay due to low water levels) the tap/shower water was salty not really a big deal but the staff did offer bottled water to rise off with after the shower which was thoughtful like I said the staff are very helpful and will always offer help where they can overall I would stay here again

Self

10/10

Exceptional

03 Mar 2026

Bruna Leandro da

great location, beautiful pool area.

Self

8/10

Excellent

02 Mar 2026

Michal

The resort was nice, with a good breakfast, and nice comfy beds and two nice pools. The only main problem was that on one of the days they cut all the water while i was in the shower... while on the day before they sent a notification that this would happen, on the second day they did not, and i ended up with a head full of conditioner and o way to wash it off...

Friends_and_family Friends

8/10

Excellent

16 Feb 2026

Mark

Helpful staff

Partner

6/10

Pleasant

14 Feb 2026

Tina

Bery far from the beach

Leisure Self

10/10

Exceptional

01 Feb 2026

Kim

Lovely hotel. Perfectly located. Great starting point for our trip

10/10

Exceptional

26 Jan 2026

Natan

Such an amazing resort, everything was perfect from the moment we arrived until we left. Comfortable bed and excellent location and views.

Leisure Partner

10/10

Exceptional

22 Jan 2026

Sarah L

Our room was beautiful. Quiet location though still close to all the fun and beauty of Railay. The Pools were both fantastic (though the roof pool could use more seating as it is very popular). What really made it was the staff! The woman hosting the breakfast buffet telling me about the resident cat after she saw me petting it, or the other cleaning staff member who, when I mention my husband was staying in with an upset stomach, made sure to give me lots of bottles of water, juice boxes, among other little things to keep him comfortable. Our favorite part was watching the cute monkeys visit the trees in front of our patio in the mornings. We wish our stay was longer!

Leisure Partner

8/10

Excellent

19 Dec 2025

Angelica

Cerry nice stay

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

Jil

Amazing stay!

Leisure Friends

8/10

Excellent

05 Dec 2025

Amy

We had a lovey stay at the hotel, it just needed updating. The breakfast was brilliant and the location was fantastic, perfect side to watch a sunrise and very short walk to watch it set on the West side.
Rooms were the small problem, it just needs investment as all a little dated.
Staff were incredibly helpful and lovely.

Leisure Partner

6/10

Pleasant

18 Nov 2025

Ryan

Many mosquitoes in the room. Not sure where they were coming from (fans, vents, A/C, etc.) but each night I would kill a couple on the walls before I went to bed, and I would wake up with a bite or two on my face or arms. Everything else was great (service, food, pool)

2/10

Poor

04 Nov 2025

Jenniffer

Terrible

Leisure Friends

10/10

Exceptional

03 Nov 2025

Kelly

Great time!

Leisure Friends

10/10

Exceptional

27 Oct 2025

Robert

100% all good

8/10

Excellent

16 Oct 2025

Angela

Perfect location! A piece of paradise The Superior room was sufficient for family of three - clean, with all needed amenities.

10/10

Exceptional

22 May 2025

Hayden

Very relaxing and excellent staff.

Leisure Partner

10/10

Exceptional

17 May 2025

Natasha

Best stay on Railay beach, especially considering the price. The staff are so incredibly friendly and helpful. The rooms are beautiful, the beds are comfy, the shower pressure is perfect, and they even have a rooftop pool. It is a convenient walk to the beach and laundry services. Highly recommend!

Leisure Friends

10/10

Exceptional

01 May 2025

Alan

Had a nice stay here - Railay is a beautiful place

Leisure Self

10/10

Exceptional

25 Apr 2025

Lisa

Fabulous location right by the boat pier. Our room overlooked a pond and the pool at the back of the property. Incredible for wildlife viewing, fish, monitor lizards, birds and monkeys. Breakfast was varied and plentiful with a lovely relaxed setting. I wouldn’t really think this was 4 stars though. Bathroom design was not ideal with nowhere to even place your toothbrush! Never loan any makeup. Only one power plug for the entire room! No power points beside the bed.

Leisure Family

10/10

Exceptional

24 Apr 2025

Leanne

Railay beach is a must for any trip to southern Thailand, absolutely beautiful. Don’t forget to check out Phara Nang Beach as it is even better. For the price this resort is a such a fantastic deal. Perfect location, amazing rooftop pool, great rooms. Service and food were decent (nothing bad to say at all just spent a lot of time at other restaurants). Although technically not an island, you can only access by boat and therefore it functions like an island in all the best ways, as it feels very tropical and removed from the mainland for a relaxing and authentic feel. It takes 15 minutes to boat there and we had no problem at all during the hours of 8-6 to get there and back from the Krabi/Ao Nang. Such a highlight of our trip, nothing negative to say.

Leisure Family

2/10

Poor

23 Apr 2025

Adam

Unless you like getting ripped off, stay awau

Felt like a scam the whole time. Have been going to Railay for over ten years now and have been by this hotel numerous times and looked very nice but had never stayed there.
When I arrived I was put in a real shabby building which u cannot see from walking street. The room was really embarrassing with an old, moldy bathroom, useless WiFi and a bed that had been to war.
After two days of complaining about the WiFi, I was upgraded but still not to the main building but to the top floor of the same building I was already in. The room was nicer and the WiFi was slightly better but there was a terrible smell coming from the bathroom. When I informed staff, they seemed to careless and a few hours later put in a candle. Despite these problems staff never checked back in to see how everything was. Also on the night before checkout I asked for a late checkout and they said to call back at 8am and then maybe they would give me a half hour more.

In the end it was very disappointing. The place was falling apart and the staff had an attitude of caring less. Almost like they know it’s bad but figure most people will stay 1-2 nights and be gone. In the end I moved to my regular hotel (which had been sold out) next door which felt like a palace for the same price

Self

10/10

Exceptional

22 Apr 2025

Darryl

Clean quite felt very safe

10/10

Exceptional

20 Apr 2025

giovanna

I still think about this property to this day. First and foremost the breakfast was great. Location is superb because it’s the resort closest to the main dock, so if you’re doing excursions - you don’t have to wake up so early to walk to the dock or when you arrive/leave you won’t have to take your bags very far. Views from every angle of this hotel are insane. You can see the beautiful rocks and ocean every which way. The room itself is huge and ac works fabulous. I did really enjoy all the close bars and restaurants near by. There’s also a nail salon in walking distance that was great. At night there is bioluminescence in the water, so a night swim is always fun. As a solo female traveler I felt very safe and secure in my room. Make sure to check out all the beaches near by, some may not be available to access until the tide goes down so ask a local to help show you. I can’t wait to come here again

Leisure Self

10/10

Exceptional

20 Apr 2025

Darryl

Its a wonderful place to stay

10/10

Exceptional

01 Mar 2025

Maxwell

Great staff, room, location and pools

Leisure Partner

10/10

Exceptional

13 Feb 2025

patrick

Had an outstanding time at this resort
Staff Room and and Area lovely

Leisure Partner

10/10

Exceptional

29 Dec 2024

Peter

great stay! would recommend! beautiful area!

4/10

Poor

28 Dec 2024

Ben

Very run down and not like photos, no running hot water 3 days out of 5, no power one evening, poor food quality, price and surprisingly staff weren’t as nice or attentive as the many other this hotels we have visited.

Friends_and_family Family

10/10

Exceptional

04 Dec 2024

Bernard

The service was excellent and so where the rooms.location right on water side

Leisure Partner

6/10

Pleasant

24 Nov 2024

Luke

No hot water which was pretty shocking to realize, this seems like a very basic commodity. Also the sheets on our bed had holes in them, seems like some basic maintenance and cleaning could go a long way here. Also the WiFi was terrible, if you’re a digital nomad you won’t be able to work here. Nice staff, great location nice pool, but I wouldn’t stay here again.

Leisure Partner

4/10

Poor

22 Nov 2024

Fernanda

Quarto com cheiro absurdo de mofo
Ar condicionado não higienizado
Barulhento, não dormimos bem nenhuma noite . Ar da minha unidade, 1108 faz barulho com movimento das pessoas dos quartos acima. Estalou a noite toda. Estávamos em 3 e acordamos muitas vezes. Box do chuveiros com parte metálica muito enferrujada.

Friends_and_family Family

10/10

Exceptional

19 Oct 2024

Perry

Good night

10/10

Exceptional

10 Oct 2024

Perry

Great stay

Leisure Family

10/10

Exceptional

29 Sep 2024

William

Excellent property with everything very close to the resort.
One thing to keep in mind is that there is no way to get here by car/taxi. You need to take a short boat trip from the mainland.

Leisure Partner

10/10

Exceptional

23 Aug 2024

Justin

Perfect 5 star experience

Leisure Partner

10/10

Exceptional

18 Aug 2024

Jon

Hotel and staff were amazing. On site restaurant was really great too. We took almost all our meals there. Whatever problems we had the staff resolved quickly. Location, pool, hotel grounds...excellent. We couldn't be happier. Thank you

10/10

Exceptional

10 Aug 2024

Matthew D

Everything was the best

Leisure Self

10/10

Exceptional

29 Jul 2024

Maya

Amazing resort. No complaints. Will be coming back for sure.

Leisure Self

10/10

Exceptional

20 Jul 2024

Gregory

Hôtel idéalement situé à Railay

Hôtel idéal pour séjourner à Railay : calme, proche du pier, vue sur la mer. La chambre et la salle de bain sont spacieuses.
À proximité des restaurants, des commerces et des plages.

Friends_and_family Family

10/10

Exceptional

11 Jul 2024

Rhiarna

Great value, great place.

Leisure Partner

6/10

Pleasant

11 Jul 2024

Joshua

It was under construction when we stayed. Basic hotel, well placed on Railay but not on the beach. Breakfast was basic as well. If I went to railway again I would stay somewhere else.

8/10

Excellent

01 Jul 2024

PAING

Few minutes walk to the Phra nang Beach is the very nice sandy, bat cave is there for everyone can go up and most restaurants menu are there for wide variety of food options. If you like to fly a personal drone, you need to get a permit before you get there.

Leisure Partner

8/10

Excellent

20 Jun 2024

Ewen

Stayed for just over a week... staff lovely, buffet breakfast really good with alot of choices, pool great and east side location suited us as central to Walking Street and Pra Nang Beach and right at ferry jetty. Nice big room with King size bed... would stay here again.

Leisure Partner

8/10

Excellent

20 Jun 2024

Ewen

Recommend Railay Princess if you are looking for a quieter location with great swimming pool to relax around. Breakfast was great with plenty of choices. Comfy bed and spacious room. Short walk to shopping and restaurants and handy walk to Pra Nang Beach which we loved. We really enjoyed our stay.

Leisure Partner

10/10

Exceptional

28 May 2024

Taylor

The service was excellent and the staff were very friendly and accommodating. The room was cleaned well every day. The pool area was well maintained and the breakfast had a variety of good food. The beaches around the area are incredible and there are plenty of good restaurants around as well.

Leisure Friends

8/10

Excellent

26 May 2024

Carole

Everything was great besides the bidet in the bathroom was not working even after they said they fixed it. Breakfast was great. Staff was awesome! They even gave me an upgrade. Will definitely go back :))

Leisure Family

10/10

Exceptional

30 Apr 2024

Danny

Loved the cleanliness and it being a bit away from the town. But still close enough to walk

Leisure Partner

6/10

Pleasant

29 Apr 2024

Karen

Cheap and cheerful

The place was fine and staff were good.
The water pressure was awful and the pillows felt like they were made from stone.
Those were the only criticisms of note.

Partner

10/10

Exceptional

22 Apr 2024

Eric

Thank you for a wonderful stay at the Railay Princess. Clean room, very nice staff and cold air conditioning!

Self

10/10

Exceptional

18 Apr 2024

Alicia

The resort was so much better than we had anticipated. We were greeted with smiling staff, a welcome drink and cold towel.
Our room was super spacious with a wonderful balcony with views of the towering rocks, pool area and playful monkeys. The breakfast buffet was the best we had during our 5 island hop. Really good quality food, great variety and continuously refilled. A new bottled water was provided in room for each guest daily, and from our experience, they didn't mind guests refilling at breakfast station which is not always allowed. Thanks goes to the staff for not over scrutinizing the guests, this was a refreshing experience!! I'm not sure why people insist on writing reviews complaining about a bad smell. The resort is located in a natural environment, it is not Disney World! The smell that everyone is mentioning is not faulty water system, it is the smell of surrounding mangroves. Mangroves do have a sulfur (gassy) smell on occasion when the tide is low. Wonderful pools and nice gym. Everything is easily accessible from this location. We loved Railay!

Leisure Family

10/10

Exceptional

07 Apr 2024

Bruna

Great

10/10

Exceptional

31 Mar 2024

Maria

Very good , well recommended

Leisure Partner

10/10

Exceptional

27 Mar 2024

steve

The staff are excellent. This location is very nice for all kinds of activities from hanging around the pretty beach to boat trips to the islands. Its not on the west side, but its so close it does not matter. You can save money and book this hotel and walk to the west side very easily. Only accessible by boat, but the boat trip is short and pretty simple. Shopping like crazy close by. Very chill area.

Leisure Self

10/10

Exceptional

25 Mar 2024

Supatthra

The staff are really nice. The pool was beautiful and the food in the restaurant was great too.

Leisure Self

6/10

Pleasant

21 Mar 2024

Verified traveler

Average to good hotel

Average hotel. Good location, clean enough, food was fine, and pool was nice.

Only major complaint was that the shower did not warm up enough.

Partner

10/10

Exceptional

19 Mar 2024

Scott

Wonderful Hotel… steps away from East Railay Pier

Wonderful Hotel. 2 min walk to the East Railay Pier. Super convenient location. Hotel was quiet. Front Desk Mgr Thanannat upgraded us to a room that was perfect. He was very welcoming and made our stay a pleasant one. Breakfast is Excellent. Wifi signal could be better but it did okay. Great Staff!

Partner

10/10

Exceptional

28 Feb 2024

Verified traveler

Good value. Clean hotel. Helpful staff. Decent breakfast. Easy walking distance to beaches. Rooftop infinity pool is very nice.

Partner

8/10

Excellent

02 Feb 2024

Ken

Railay Princess Resort

The hotel was in a great location, it was nice having a buffet breakfast in the morning.Leaving there was great as the boat was directed by them and very convenient . Only downfall of this resort was hard pillows.

Partner

8/10

Excellent

01 Feb 2024

Darrel

Easy access and walkable to everywhere

Great staff and mattress

Showers not hot but who cares its refreshing

Leisure Self

8/10

Excellent

26 Jan 2024

Antonio

A good hotel; however, needs better washrooms.

Leisure Partner

10/10

Exceptional

26 Jan 2024

Maria

Very comfortable hotel.

8/10

Excellent

17 Jan 2024

SOFIA

Family trip

Pasamos unos dias excelentes. Muy lindo el hotel y las instalaciones. El personal muy amable, aunque es complicado hacerse entender tanto en la recepcion como con el resto del personal del hotel porque no hablan mucho ingles.
Tienen dos piletas, pero te atienden solo en una y eso me resulto un poco incomodo porque tenes que estar yendo de una punta a la otra a pedir cosas, incluso para usar el baño.
La comida muy rica y la ubicacion es excelente.
Faltan tachos de basura, tal vez con algun sistema de cerrado co gancho. uno encuentra desperdicios por todos lados, botellas y vasos de plastico debido a los animales.

Friends_and_family Family

8/10

Excellent

06 Jan 2024

Lesley Anne

This hotel is a good option for staying at Railay. It is very close to the East Railay pier, so if you are travelling with luggage, it is easy to get to and from. The rooms are spacious with good sized balconies. Housekeeping wasnt great though. There are horrible drain smells from the srain in the bathroom.floor sometimes and the bathrooms weren't cleaned thoroughly during our stay, only on arrival. The pool areas are good, and the pools are clean.
Breakfast wasn't great. The food is kept in heated buffet servers, but they are not kept heated, so hot items like eggs and sausages are cold.

Leisure Partner

10/10

Exceptional

05 Jan 2024

Mariana

Great property! Nice and spacious room with all the amenities needed. Staff is super friendly. The only recommendation I would have is to add some extra lights, it was super dark in the room since there is only one light close to the door.

Leisure Partner

8/10

Excellent

27 Dec 2023

Tim

Nice location, very quiet

Leisure

6/10

Pleasant

27 Dec 2023

Dennis

Great location right on Railay island although only way there is by boat which gets more expensive after 6pm. Staff was slow to respond after a few things started off broken in the room and no one came to collect laundry after multiple requests so just dropped it off at the front.

Leisure Partner

10/10

Exceptional

12 Nov 2023

Carson

Great breakfast and awesome pool. Staff was courteous and helpful, truly amazing

Leisure Partner

10/10

Exceptional

05 Nov 2023

Shaun

We had requested some information about how to get to the hotel but there seemed to be some communication issues. All sorted in the end. The stay was amazing. The breakfast was a good start to the day. The rooms were cleaned well each day considering the amount of sand that seemed to appear each day from us. The beaches are stunning and we could easily have spent another four days and been very happy. The hotel is located next to the floating pier so very easy to get to. Would definitely stay again.

Leisure Partner

8/10

Excellent

03 Nov 2023

James

Does the job

I needed a one night stay in Railay and this seemed like the best value. Honestly, it’s fine. Nice spacious room BUT incredibly hard bed and pillows made for a lousy night’s sleep. Plus poor room lighting (they give you a torch (though no battery)because the bed light doesn’t work.

Self

10/10

Exceptional

31 Aug 2023

alejandro

Great place
Amazing breakfast buffet
5 diamond Staff

Leisure Partner

8/10

Excellent

10 Apr 2023

David

There is only one swimming pool at this property. We found it to be often busy and no sun lounger available. The spa is lovely and overlooks the lake. The gym is adequate. The barman was most welcoming and would always oblige with signature cocktails 🍹🍹

Business_and_leisure Partner

6/10

Pleasant

14 Jul 2022

Jacquelynne

Charged THB150 for face towel -Dirty from rain

I have been staying at Railay Princess since 2016 and experience a variety of great satisfaction but also with occasional frustration. This trip July 2022, they charged me THB150 for a face towel that was stained from the red rocks of Railay hills. It was raining and we got caught on a hike - and how ridiculous to charge for the stain as this is what a Hotel should provide even if it means its a stain - how else did you want us to wipe off ? Our OWN TOWEL ? Why do we Boook a Hotel then ? SO UPSET and reception is like talking to a WALL. Other than that, pick up arrangements, breakfast, aircon, hot water - every works.

Friends_and_family Friends

8/10

Excellent

13 Jul 2022

Verified traveler

Comfy stay with excellent service

Excellent stay as always, great location on Railay East. Nothing much to complain about, the only issue was low water pressure on occasion.

Friends_and_family Friends

8/10

Excellent

16 Apr 2022

Stephanie

The proximity to the pier was excellent upon arrival. A quiet resort, a short walk to the main Beach. One pool was a light green in colour. We were close to septic tanks, with an unbelievable / horrible smell. The buffet breakfast had 3 choices for vegetarians- eggs, toast and fruit. Limited gym, A/c was broken in the gym. However the price was right

Leisure Family

10/10

Exceptional

11 Apr 2022

Noel

Good breakfast with nice, neat rooms and friendly staff. Very convenient location too.

Leisure Partner

8/10

Excellent

31 Dec 2021

Francis

Solid

Partner

10/10

Exceptional

10 Dec 2021

George

Great spot for sun sets

Leisure

8/10

Excellent

31 Dec 2020

Verified traveler

Very unique peninsula isolated from mainland so feels like an island. Railay Bay and Princess are sister hotels (beach is on bay side = west). They have their own boat and parking lot (50 baht)-runs 8, 2, 6 pm and own parking. Very sweet place and very good service.

10/10

Exceptional

16 Jul 2020

Verified traveler

Would go again

It was a great stay. Friendly and helpful staff.

Partner

6/10

Pleasant

20 Mar 2020

Karl

Gorgeous island but Over tourism Destroying

Watch out for the artificial “orange juice” at breakfast buffet...Some kind of chemical concoction. Tried to charge for every little thing. ugly views and bad smells. Island needs sewage treatment and tap water is very salty.

Railay is Gorgeous island though, just being destroyed by over tourism and lack of pollution control.

Ao Nang is far worse. Overbuilt tacky tourist town with even worse sewage problem.

Partner

10/10

Exceptional

16 Mar 2020

Verified traveler

Recommend!

Highly recommend! Room was great, bed was comfortable. The only improvement I suggest is to offer thinner pillows. Air conditioning works great. Breakfast is good. Staff are friendly and helpful. Location is very good. Fitness center has A/C. Would come again!

Partner

4/10

Poor

11 Mar 2020

Verified traveler

Check out was unprofessional
The staff giggled like school kids for some unknown reason

Friends_and_family Family

10/10

Exceptional

10 Mar 2020

Verified traveler

Definitely recommend

Very friendly staff who were very helpful. Nice resort and very clean.

Friends_and_family Friends

10/10

Exceptional

11 Feb 2020

Verified traveler

Great location. Loved having access to two swimming pools as well as a short walk to the beaches.

Leisure Friends

10/10

Exceptional

09 Feb 2020

diane

awesome beach getaway

this hotel is plush and gorgeous, easy to get to and really in the center of everything on the island. it was perfect in every way

Friends_and_family Friends

8/10

Excellent

28 Jan 2020

Josh

Over-all fairly mediocre, nothing bad to say really except poor, slow service in the restaurant. Nice easy location directly in front of the pier.

Partner

10/10

Exceptional

26 Jan 2020

Verified traveler

GREAT LOCATION, CONVENIENT TO EVERYTHING. GREAT BREAKFAST. 2 LOVELY POOLS.

Partner

8/10

Excellent

23 Jan 2020

Rob

Railay Beach Princess

We had a very nice comfortable stay at Railay Beach Princess. Very friendly staff and a nice clean modern facility.

Partner

4/10

Poor

17 Jan 2020

Gary

An overall great experience up until check out where they charged me for using a small towel in my room to scrub out the clay and mud on my shoes from climbing nearby. It’s unfortunate that they would choose to let that experience be the last thing I remember about my stay here.

Leisure Self

8/10

Excellent

11 Jan 2020

Sam

Close to east floating pier. Close to resturants and bars. Good breakfast and great spa.

Leisure Partner