Name: Albergo Astro
Address: Via Xx Settembre 3 21, Genoa, 16121, IT

2/10

Poor

12 Mar 2026

Delia

It is a 1 star hotel, you get for what you pay. Staff was unpleasant

6/10

Pleasant

04 Apr 2025

Natalya

This is my response to the manager's response to my review published in February 2025. The response stated that I payed 25 euros per night to stay at the hotel which was cheaper than staying at a hostel and, thus, shouldn't complain about the room. I'd like to correct this statement. I paid $133 per two nights and given the amenities felt that the room was overpriced. If it indeed were 25 euros per night, I wouldn't have dared to complain. Thank you.

Leisure Family

6/10

Pleasant

05 Feb 2025

Natalya

I have mixed feelings about this place. Pros: conveniently located, reasonably priced parking, quiet, friendly staff. Cons: the hotel was under renovation when we were there, so it was pretty messy. The room we stayed in wasn't renovated yet and looked more like a dorm room than a hotel room. The furniture,
bedding and towels were old and looked unappealing. There was black mold in the shower stall.

Leisure Family

6/10

Pleasant

04 Jan 2025

Vernon

I chose Alberto Astro for the location near one of the Genoa train stations. The area was surprisingly fancy. But don’t be fooled. The facade and spiral staircase are far more elegant than the albergo. The room was large, albeit sadly decorated. The breakfast was bare bones, although they make a great cappuccino! Most of the staff were friendly, except the night guard who was surly. Maybe that’s just his old-world, curmudgeonly style.

Leisure Partner

8/10

Excellent

05 Dec 2024

Kanghua

Good location on a bustling street, with a lot of stores nearby, including groceries. Easy check-in. Only downside is a little smell of smoke. It seemed some previous guests didn't abide by the smoke-free rule.

Leisure Partner

10/10

Exceptional

31 Oct 2024

Ayari

Excelente hotel, muy bien ubicado, las habitaciones estaban limpias y el personal muy amable. Está ubicado en un lugar estratégico donde puedes acceder a cualquier punto de la ciudad y además Te ofrecen un delicioso café todas las mañanas. Sin duda volvería

Leisure Family

8/10

Excellent

27 Oct 2024

Dora

Настаняването беше в стара сграда на 5 етаж в централната част на града.
За кратко пребиваване е добре.
Домакинът е усмихнат и приятен , но е добре да има дребни евра когато таксува клиентите за хотелската такса .

Leisure Partner

10/10

Exceptional

25 Oct 2024

Jose

The personal was very friendly and helpful.

Leisure Family

6/10

Pleasant

28 Jul 2024

Evan

You get what you pay for

Nice enough place, but the mosquitos will keep you awake all night.

If you shower at peak morning times, expect a dribble of water most of the time.

Positives are that is close to both the train station and a McDonald’s

Self

6/10

Pleasant

28 Jul 2024

Evan

You get what you pay for

Nice enough for the price, but the mosquitos will keep you awake all night.

If you shower at peak morning times, expect a dribble of water most of the time.

Positives are that is close to both the train station and a McDonald’s

Self

8/10

Excellent

05 Jun 2024

Oussama

Good place to be in.

Business Self

10/10

Exceptional

09 May 2024

Keith

Very helpful and kind employees went above and beyond! special thanks to stephano for the extra service and upgrade.

Leisure Partner

10/10

Exceptional

04 May 2024

Anthony

Nice hotel in the heart of Genoa

Hotel staff were friendly and kind. Room was clean. Bed was comfortable. Location is good. When I come back to Genoa, I'll stay here again.

Self

10/10

Exceptional

03 May 2024

Anthony

Nice hotel in the heart of Genoa.

Booked to stay in Genoa to watch football and explore the city. The guys were really friendly and helpful. Bothing was too much for them. The room was clean. The bed was comfortable. I will be visiting Genoa again and will stay here. Hotell is a 5-10 minute walk from Genoa Brignole station. Ideally located in the heart of the town centre but close enough to the train station that means getting to othwr parts of Genoa is really easy. 30 minute walk to the football stadium also. A lot of really nice places to eat nearby. I was made to feel at home here and everyone was just very kind.

Self

10/10

Exceptional

01 May 2024

Geoff

English was spoken at the front desk, and lots of helpful ideas of what to see do in/around the city.

Leisure Self

6/10

Pleasant

11 Apr 2024

Alan

This property is not at all what we expected and in no way deserves the rating it has been given here. First of all we arrived at approx 8 in the evening and had a very difficult time finding the place. If not for a tiny sign on the sidewalk, you would not find the place. There is a small intercom with instructions in Italian which we finally deciphered and rang the bell. We were buzzed in to a lobby in a very old and dingy office building with a tiny elevator. We went to the 5th floor where we saw a glass door with an old decrepit blind covering the window. After a deep breath we entered to find a somewhat unkempt man who reeked of cigarettes, at the reception desk. NO ENGLISH. He gave us our key and we proceeded to our room. Large, spacious and verry verry old! All we could smell was a strong odor of bleach which would indicate the room had just been cleaned (or disinfected). I was worried about the bed and what I might find but it was clean and turned out to be quite comfortable. The toilet was jammed into the corner beside the tiniest shower I had ever seen and if you weigh more than 150 lbs. you may not fit into it. The included breakfast in the morning was nothing more than some pre packaged cookies and jelly rolls. And we were given one cup of coffee before the clerk, same man who had greeted us the night before went onto the balcony next to our table to have a smoke. Over all, it wasn't a terrible experience, but certainly not worthy of anything more than a 2 rating

Leisure Partner

10/10

Exceptional

01 Mar 2024

Vincenzo

I liked it: I'll be back!

6/10

Pleasant

22 Oct 2023

Monika

Room was clean, most staff was really nice beside last one who wanted tax payed desperately in cash even as we said we have no cash. Water pressure in shower was a joke, bed could use a new mattress, but was clean and with a fridge too. Close to train station and bus and metro stops. Ideal for shopping. Other people were really loud even late at night.

Leisure Partner

8/10

Excellent

05 Oct 2023

Kevin

Fantastic location

Pros: Excellent location, Friendly staff, great value, beautiful staircase in lovely building
Cons: very noisy internally, “interesting” plumbing
Overall I would recommend this hotel

Partner

8/10

Excellent

31 Jan 2020

Scott

I'm a returner

I like this place. Near The train, arch, park that oversees city. Reception is nice- upgraded me. It's style is like going back but everything works good in shower and bathroom. Has a desk and lamp on bed to soften the mood.

Self

10/10

Exceptional

11 Aug 2019

Verified traveler

This hotel is excellent value for money, the location is great, within easy reach from the Genova Brignole station (3 min walk) and walking distance to Piazza De Ferrari and Porto Antico; the staff were extremely helpful and friendly, couldn't recommend it enough.

8/10

Excellent

06 Jul 2019

David

Location Liguria.

One of the best hotels in France or Italy to date. Good location, with elevator and front desk. My only gripe is that their wifi was very flaky. It was there, but it was either weak or collapsed VERY often, and I constantly had to monitor my laptop wifi icon.

6/10

Pleasant

30 May 2019

Verified traveler

In the middle of everything

One night stay in Genoa. Close enough to the station. Nice service

Family

4/10

Poor

12 May 2019

Verified traveler

You get what you pay

Very nice and friendly staff, excellent location and cleanliness.
Weird childish decoration
No internet in the room, very uncomfortable mattress and pillow (old soft foam mattress)

8/10

Excellent

27 Apr 2019

Samantha

1 Night at Alberto Astro

My partner and I spent one night at the hotel. About a 7 minute walk from the train station. The entrance was a bit difficult to find, although there were signs. It is right next to the Sephora, and on the 5th floor (there is a lift) of a shared office building. It felt very safe and you had to be buzzed into the building. The staff were very friendly. The room was dated, but very clean. It was fair for what we paid. Unfortunately there was no hot water for a shower when we left for our early morning departure. The bed was okay. The walls were thin, easy to hear the next rooms over and the hallway.

Partner

2/10

Poor

03 Feb 2019

Verified traveler

Pros:
- Room was a good size, the content was \"vintage\" (or better say 'old') and not always in good condition.
- Bed was comfortable.
- Really cheap compared to other hotels in the area.

Cons:
- The room was stinky of sigarette smoking for both days and my clothes the day after were stinky like I was smoking myself the whole night.
- Lack of cleaning: in the cupboard there was no.4 empty beers bottles, maybe the cleaner didn't checked it when first cleaning the room (fortunately the second day they were gone).
- The sink in the room was broken. The staff kindly told me not to use it. No problem.
- Shower room (separate from the room with access from the corridor) had the windows lock broken. Cannot be closed and because of the windy night it stayed always open making the shower room really cold (outside it was +2°C).
- Room description was inaccurate: there was nor fridge or coffee facilities in my room.

10/10

Exceptional

11 Jan 2019

Verified traveler

Comfortable, clean, friedly, quiet and close to the sights.
It was relly nice stay. Location was perfect. The hotel is clean and the bedding is comfortable. Easy check in and check out. We'll definitely come back again and recommend this hotel.

8/10

Excellent

16 Nov 2018

Verified traveler

Valuable.
Better than I thought.
Train station and supermarket nearby.

8/10

Excellent

09 Aug 2018

Verified traveler

Helpful and friendly staff in a well located hotel.

10/10

Exceptional

29 Jul 2018

Andrea

Did the job

For the price paid was pleasantly surprised. Had a great stay!

Partner

10/10

Exceptional

30 Mar 2018

Elena

Best B&B

The hotel has nice location. The room was big and nicely furnished, with private bathroom. Breakfast included. Very friendly staff. I really enjoyed my stay.

2/10

Poor

05 May 2026

Gabriel

Primeiro ponto é que a propriedade NÃO POSSUI ESTACIONAMENTO! Tive que estacionar em um estacionamento público e paguei 18 euros. Quarto de fumante com cheiro horrível, janelas que não fechavam, sem blackout mas janelas... Bom a PIOR HOSPEDAGEM que fui na vida.... Detalhe, não paguei barato! NÃO RECOMENDO!

Partner

10/10

Exceptional

09 Mar 2026

Pietro

Il posto è super centrale, camera comodissima e silenziosa. Personale cordiale e professionale.

Partner

8/10

Excellent

09 Dec 2025

Dario Giuseppe

Personale cortese.
Camera pulita.

Self

10/10

Exceptional

12 Mar 2025

Damir

Très bon séjour

Au 5ème étage d'un immeuble bourgeois (avec ascenseur, il faonctionnait), l'auberge Astro est située au début de la rue du XX septembre, artère commerçante. L'accueil est vraiment très agréable, il n'y a pas de petit déjeuner mais une \"piccola colazione\" offerte. Chambre petite mais moderne et propre.
Seul bémol, il est écrit qu'il y a un parking, mais c'est le parking public de la piazza della Vitoria à deux pas. 2,4 € de l'heure plafonnés à 18 € par 24h.

Friends_and_family Family

8/10

Excellent

15 Aug 2024

Fenny

The staffs are friendly but not informative. The location is excellent, very closed to the railway staion, 5 min to walk maybe. It’s not difficult to find the hotel because there is big sign by arrow. The hotel is at the Main Street, it’s walkable to the piazza Ferrari, to the cathedral and to the port/aquarium. Shopping every where. The bed is comfortable, the wifi up & down, the air conditioning works perfectly, the building and the rooms were old. The room was clean. The breakfast was just simple in packed foods. I didn’t take the breakfast even it’s included.

Self

4/10

Poor

01 Aug 2024

Mohammed

Otrevlig personal, trasig dusch och sängen var inte alls bekväm.

Self

2/10

Poor

28 Jul 2024

Verified traveler

Es gab keine Klimaanlage und war die ganze Nacht unerträglich heiß. Beim öffnen des Fensters hörte man die sehr laute Straße die ganze Nacht. So macht Urlaub keinen Spaß. Und für 90 Euro die Nacht darf man wohl eine Klimaanlage erwarten...

Partner

10/10

Exceptional

14 Jul 2024

Loredana

Un bel posto dove alloggiare

In pieno centro, location perfetta per raggiungere qualsiasi mezzo di trasporto o punto della città. Antonio e Claudio sempre gentili e alla mano, cercano sempre di soddisfare le vostre richieste. Consigliato anche per il rapporto qualità prezzo.

Friends_and_family Friends

2/10

Poor

30 Jun 2024

Verified traveler

Horrible

La estancia fue bastante fea en general , edificio muy antiguo, pero no en el buen sentido
Absolutamente todo el hostal huele a tabaco, un olor insoportable que estaba impregnado en la habitación hasta en las almohadas
Parece el hotel de una película de terror, ningún mantenimiento, ninguna renovación, todo es feo y antiguo, incluso las sábanas. Las toallas eran oscuras lo cual me hacis dudar de su limpieza , el servicio deja que desear, siempre la misma persona que parecía ni siquiera dormir, el wifi no llegaba a la habitación
Lamparas rotas de forma peligrosa, bordillos de la cama sobresaliendo, los muebles y colchas seran los mismos que hace 100 años
De ninguna forma merece la valoración que tiene y el precio es exorbitante para lo que es realmente
Lo único que rescato es la ubicación y que la habitación tenía un balcón, que permitía respirar un poco de aire puro
No volvería ni lo recomendaría de ninguna manera, por su bien elijan otro sitio

Partner

10/10

Exceptional

12 Jun 2024

Giuseppe

Comodo e confortevole Hotel, pulito e dotato di tutti i servizi necessari, personale gentile e disponibile. Soddisfatto lo consiglio

Business Self

6/10

Pleasant

08 Apr 2024

ilaria

Il personale è molto cortese e disponibile. Il palazzo è stupendo e in una posizione eccellente.

10/10

Exceptional

20 Mar 2024

Anna Rita

Gentilezza e cortesia del personale sempre presente.

Business Self

6/10

Pleasant

10 Mar 2024

Andrea

Nella norma...unica pecca l'acqua nella doccia..un po' freddina.... molto gentile la reception..

10/10

Exceptional

25 Feb 2024

Fabio

Sistemazione \"essenziale\" nel senso buono del termine; letto e materasso comodissimo, personael gentile e disponibile. La struttura di per sè è un po' al \"limite\" ed è il solo motivo che ne giustuifica il prezzo abbordabilissimo. Posizione strategica, veramente eccellente.

Leisure Partner

8/10

Excellent

11 Feb 2024

carole

Hôtel très agréable

Hôtel très agréable et bien placé pour découvrir gênes.

Self

8/10

Excellent

04 Feb 2024

Daniela

Vicino a stazione Brignole ed a vari mezzi, ristoranti e negozi a pochi passi. Bella l'idea di personalizzare le camere

Leisure Partner

6/10

Pleasant

25 Jan 2024

vincenzo

OK

Mi ha sorpreso !! Hotel 1 stella pensavo peggio, in proporzione è costato più il posteggio in piazza vittoria 23€ che 1 notte.
Ordinato

Partner

10/10

Exceptional

02 Jan 2024

Veronica

Ottimo rapporto qualità prezzo, personale molto gentile, accogliente e disponibile, ed hotel molto apprezzato.
Posizione invidiabile (via centrale, a pochi passi dalle attività principali).
Consigliatissimo!

Leisure Partner

8/10

Excellent

11 Oct 2023

Rossana

Provare x credere

Simpaticissima l idea delle camere e tema, la mia era Africa addirittura lenziola sul rosa a piccole macchie giraffa e la tavola del bagno con disegno africano
Personale simpaticissimo e struttura pulitissima
Peccato il mio soggiorno sia durato solo un giorno

Self